Dig 3
Dig 3
-> Cognix
10.) Your process handles payment processing for the client. Of late, you are
witnessing an increasing trend in duplicate payments. What effective solution can
you suggest your management to reduce the duplicate payments in the process?
14.) A process handles the email helpdesk and has a strict SLA to acknowledge all
emails within 2 hours and provide solution within 24hours. Emails are received from
different geographies for specific teams. Processing team finds it difficult to
identify their respective emails and then respond within the given SLA. What are
the possible solutions that one can suggest?