Fasaha Business Plan Overview 333
Fasaha Business Plan Overview 333
March, 2020
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TABLE OF CONTENT
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EXECUTIVE SUMMARY
Fasaha Republic Ltd. Is set to be a private limited liability Company that will
wholly own the Fasaha Café Brand, the Company will be owned wholly by the
Proposed Shareholder (In line with the Shareholders agreement attached to this
document)
The Fasaha Republic Concept is built upon the blending African Creative Arts
and “Arewa” inspired cultural themes into unique experiences around build
around casual dining, coffee houses and event spaces. Located in the
U.Rimi/U.Sarki area of Kaduna Metropolis, the Fasaha Café will provide high
quality food, coffee-based products, literature and arts and cozy work spaces to
the thousands of residents, workers and visitors in the Kaduna Metropolitan
area.
We have identified our market segment and classified them into Business Person,
Couples, Households, Destination Customer, High-End Singles and tourists.
Through these market segment we intend to target 0.1% of the population Kaduna
metropolis estimated at about 2,434 persons.
We expect direct competition from Midway (formerly French Café), Habil Café,
9 Star Bistro, and Not Just Burgers. They are Fasaha Cafes closest competitors
(relative to location). Fasaha Cafes compete indirectly with Quick Service
Restaurants (QRS) (i.e. Ostrich Bakery, and Chicken Republic etc), Full-Service
Restaurant (FSR), Limited-Service Restaurants (LSR) and Small-Scale Service
operating units – restaurants that offer local delicacies at lower prices, local food
spots, hotels, and local tea/coffee beverage outfit popularly known as ‘Mai
Shayi’.
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We will maintain a highly experienced management team that will ensure full
realization of our goals and objectives. The team will be led by the General
manager, by a Chef, Accountant, and Bookstore Assistant.
With these resources, we anticipate a revenue of about N273 million within five
years and we expect this to grow considerably into the future. In addition, we
will attain an operational profit of about N142 million within five years. As a
result, we are sure to attain breakeven in the first quarter of the fourth year of
operation.
Profitability Highlight
90,000,000
80,000,000
70,000,000
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
10,000,000
-
1 2 3 4 5
(10,000,000)
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INTRODUCTION
Business Overview
Fasaha Republic Ltd. Is set to be a private limited liability Company that will
wholly own the Fasaha Café Brand, the Company will be owned wholly by the
Proposed Shareholder (In line with the Shareholders agreement attached to this
document)
The Fasaha Republic Concept is built upon the blending African Creative Arts
and “Arewa” inspired cultural themes into unique experiences around build
around casual dining, coffee houses and event spaces. Located in the
U.Rimi/U.Sarki area of Kaduna Metropolis, the Fasaha Café will provide high
quality food, coffee-based products, literature and arts and cozy work spaces to
the thousands of residents, workers and visitors in the Kaduna Metropolitan
area.
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The cafe's aim is simple. It will provide a completely sophisticated, sensual, yet
casual dining and/or coffeehouse experience for the many Kaduna residents
and visitors who frequent the city's casual dining spots and entertainment
venues. It will be an affordable venture for patrons, one that will encourage
them to return on many occasions. The menu will feature hearty fare of the type
that is frequently out of the reach of the typical young professional...out of reach
because time frequently prevents her/him from cooking hearty meals like those
featured on our menu. Finally, and quite significantly,
Vision
Our mission is to provide a much-needed space to explore and be a part of the
celebration of African inspired Creative arts and to develop and amplify “Arewa”
culturally inspired creativity to the world.
Mission
Our mission is to build and maintain a customer–oriented culture that will
encourage and nurture service excellence through cleanliness, quality and value
to meet the expectations, of our customers.
Objectives
▪ Attain a sales revenue approaching and surpassing N60, 000,000 by the end
of the first year.
▪ Targeting and maintaining a net profit of at least 60% by the second year.
▪ To cultivate monthly sales to reach N4,000,000 by the end of the fourth
month of operation, and N5,500,000 monthly by the end of the first year of
operation.
▪ Achieve an average of 30% return on investment yearly
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▪ Maintaining a healthy and adequate working capital to address our material
need and other obligations.
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OUR SERVICES
While the Cafe will initially focus upon the dining, coffeehouse, Bookstore, Co-
Working Space, Gallery and entertainment functions located on the immediate
grounds of the establishment, future expansion efforts will focus upon providing
full-scale event catering, theatre production space and other Cultural
development business opportunities that may arise.
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INDUSTRY AND MARKET ANALYSIS
Industry Analysis
In Nigeria the restaurant industry is made up of a combination of the Full-
Service Restaurant (FSR), Quick Service Restaurant (QSR) and the Limited-
Service Restaurants (LSR). The organised fast-food industry categorized under
the QSR is currently estimated at over N500 billion according to the Association
of Fast-Food Confectioners of Nigeria (AFFCON) and has grown at an annual
rate of 10% over the years, with an employment generation capacity of 500,000
people at the processing and retailing level.
Despite its growth rate, only a few QSRs thrive while many others struggle to
survive. Like many businesses in Nigeria, QSRs constantly face challenging
business situations. Many grapples with significant infrastructural deficiencies
and strive to master the changing dynamics within the fast-food market. While
some are subject to unfavourable industry regulations others are threatened by
stiff competition.
In the last couple of years, Mr Biggs and Tantalizers have had to raise bailout
funds to remain in business. With increasing levels of competition, stifling
business environment and evolving lifestyle and preferences of consumers, the
need for fast food restaurants to adapt, innovate and evolve in response to the
new realities of the 21st century, the QSR business has never been more critical.
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opt for lower-priced Limited-Service Restaurants when seeking popular local
food options. Full-service restaurants, particularly other independent full-
service restaurants, are facing growing competition from Limited-Service
Restaurants offering Nigerian dishes at more affordable prices. Limited-Service
Restaurants thus have a stronger appeal for the low and middle income group
that cannot afford the more expensive menus offered by full-service restaurants.
Market Analysis
Our market analysis identified the following key drivers as areas of opportunity
to service Fasaha Café customers:
▪ Consumers’ demand for a mixture of the of an integrated service offering is
on the rise; due to lifestyle and increasing work rate are two of the major
reasons why it is so. This trend is expected to increase in the coming years
as more people take on more challenging and demanding jobs.
▪ Family outings at is a common trend; In a fast-paced work environment
where parents work so hard with little time for the family, the need for family
outings has become more crucial. Spending quality time together as a family
has been known to foster bonding and unity among family members.
▪ Customers’ decision drivers on choosing outing location; customers prefer
quality of food, quality of service, cleanliness of the environment, and
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ambience as key decision drivers.
▪ In addition to these decision drivers, the quality of frontline staff also
influenced the decision of customers. customer relationship management,
politeness and responsiveness are attractive values customers expect from
frontline staff.
Market Segmentation
Fasaha Café intends to cater to a wide customer base. We want everyone to feel
welcome and entertained. We have defined the following groups as targeted
segments that will contribute to our growth projections:
These particular market segments are 25-50 years old, who have disposable
income, and are seeking upscale, trendy, and comfortable restaurant options.
These are the types of people who frequent our competitors in our ecosystem.
They are likely to spend more on experiences they perceive as unique,
cosmopolitan, and sophisticated. They are also the most open to trying
something new, foodwise, coffee-based products, and entertainment related
ideas or services.
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Target Market Size
Kaduna metropolis
Addressable (Based on 2016 2,434,045 2,000 4,868,090,000
Market population growth
rate of 3.18%)
Target Market in
Kaduna metropolis
Target is estimated at 2,434 2,000 4,868,000
Market 0.1% of the
population.
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COMPETITION
And we expect to compete indirectly from Quick Service Restaurants (QRS) (i.e.
Ostrich Bakery, and Chicken Republic etc), Full-Service Restaurant (FSR),
Limited-Service Restaurants (LSR) and small-scale service operating units. They
include restaurants that offer local delicacies at lower prices, local food spots,
hotels, and local tea/coffee beverage outfit popularly known as ‘Mai Shayi’.
Competitive Comparison
Fasaha Café is a novel idea in its integrated approach to service sector offerings,
which provides one of the Cafes competitive advantages. However, Fasaha
Cafes closest competitors (relative to location) are Midway (formerly French
Café), Habil Café, 9 Star Bistro, and Not Just Burgers. Midway Restaurant
integrates a full-service restaurant and bakery services offering more
continental meal options at significantly higher prices than our target price
range. Habil Café offers a Breakfast Café Menu, at a small location capable of
seating no more than 20 customers at a time. 9 Star Bistro, is more of a fast-
food service restaurant than a bistro. None of these establishments features a
traditional coffeehouse atmosphere, or a bookstore, shared working space or
gallery locations. Relative to the location of these establishments, Fasaha Café
is set to be strategically located straddling a thriving business district and
upscale and developing residential areas. Our location would even allow patrons
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from all these other establishments to finish their visit there with a visit to Fasaha
Café.
Competitive Edge
Fasaha Café maintains a competitive edge in several significant areas:
▪ The facility's location puts it into close proximity to substantial populations
of affluent Kaduna Metro residents.
▪ The facility’s construction will easily allow for flexible
dining/coffeehouse/bookstore/gallery and entertainment options making it
attractive to numerous populations.
▪ Fasaha Café’s shareholders through their business and community activities,
maintain an active and substantial network of professionals, businesses and
target population individuals in and around the Kaduna Metropolitan area.
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SWOT ANALYSIS
The following SWOT analysis captures the key strengths and weaknesses within
the company, and describes the opportunities and threats facing Fasaha Café:
Strength
▪ Our strength lies in the experience of our team, we will have a team with
world class experience in the restaurant and hospitality industry.
▪ The Comfort of our facility with cozy dining space and an elegant decor will
create a lasting impression in the minds of our customers.
Weakness
▪ It might take some time for our business to gain wider acceptance in
ecosystem.
Opportunities
▪ Recent government policies focused at improving growth in the hospitality
industry will support our growth objectives.
Threats
▪ The existence of established Café businesses in Kaduna metropolis where
our target market exists.
▪ The activities of our indirect competitors.
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OPERATIONS PLAN
Location
Fasaha Café is located in Kaduna Metro. Our market has been carefully selected
and tested for the necessary demographics and retail traffic necessary to meet
the goals laid down for profitability. Based upon a successful demographic
model and a traffic count of more than 500 cars daily, the busy Midtown
commercial/residential location was chosen.
Operating Criteria
Fasaha Café will be opened 7 days a week requiring double shift. The Manager
will prepare the schedules. The schedules will be prepared in a manner that will
allow the ability to increase or decrease hourly labour according to the sales
volume in order maintains a consistent labour cost control.
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hours, weekends and celebration period. We will continuously be taking stock
of our inventory to ensure we don't run out of stock.
The manager and the chef will be responsible for ordering, receiving and
maintaining sufficient inventory to meet production demands. Ordering
schedules will be staggered with perishable items being ordered multiple times
per week to preserve freshness. The restaurant layout which includes kitchen,
dining, coffeehouse, Bookstore, Co-Working Space, Gallery and Entertainment
functions located on the immediate grounds of the establishment. Personnel
work schedules will be designed for efficiency and flexibility to accommodate
the fluctuation in customer traffic and peak meal periods.
Upon arrival customer will be greeted immediately with a warm welcome by the
Porter/Security and will be directed to the service line where the customer will
place an order from the varieties of the delicacies on the menu displayed on the
counter. Once the customer’s order is taken, the order will automatically be
printed when the food is served.
After each shift, all monies will be remitted to the manager at the end of each
shift. The closing shift will involve designated closing duties that will leave the
café clean and fully prepared for the next day.
Days Time
Monday 7:00am - 10:00pm
Suppliers
Fasaha Café will buy from a select group of suppliers and distributors. Direct
Sales relationships will be established with fresh produce, meat, poultry and
seafood distributors based in Kaduna Negotiations are already underway to
establish direct relationships with high-end baked goods and confectionary
suppliers, publishing houses and creative arts managers and curators across the
country. The cafe will receive substantial discounts from artists and artisans
participating in the manufacture of signature pieces of dinnerware, furniture,
lighting, and sculpture to be featured at the Cafe.
Technology
The unique Brand logo for the Café will be trademarked upon completion and
this protected by federal trademark laws. All of our menu creations will not
necessarily have the same protections, however, when possible, popular "trade-
names" will be protected. The business of The Café is not dependent upon
process technology or patentable inventions.
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SALES AND MARKETING PLAN
Sales Strategy
The first category of our sales strategy is to establish and maintain a position
with our primary constituents:
▪ The upscale and upwardly mobile professional Kaduna Metro in town
resident. We will depend upon keeping these people happy with our Books,
food and beverage products and entertainment options.
▪ Our third strategy is to target businesses and individuals and social groups
(or facilitate the creation of such groups where possible) to create a “private
function/party” for their regular meetings – for example, Café Book Club,
Kaduna Art League, Kaduna Horticultural Society, etc.
Sales Forecast
Our sales forecast accounts for change in cost of prices, which is a reasonable
assumption for the last few years.
We are expecting to increase sales from N61,200,000 (Sixty One Million Two
Hundred Thousand Naira) at the end of 2021, to N67, 320,000 by the end of
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2022. The growth forecast is in line with the restaurants in the area and is tied
to the projected increase in population of the immediate area.
The combined sales figures (across all sale items for the restaurant and coffee
shop) presume an average of 0.6 "turns" per day for a 50 seat dining Capacity
with an average tab of N4000 and 15 walk in/order out with the same average
tab; 20 books sold per month with an average tab of N5, 000 and an average of
0.5 turns per day for the 10 seat co-working space with an average tab of N2,
500. The business will be open an average of 26 days per month.
Marketing Strategy
The most important element of our marketing strategy is the delivery of a
quality product. Our space, food, beverage, books, and entertainment products
must first sell themselves through word of mouth.
Next, the packaging of Fasaha Café and external messages have to fit our
positioning. We offer an upscale feel without a required "pinch" in your wallet.
We then communicate this through the free weekly media, radio advertising on
particular lifestyle-oriented shows.
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Sales Programs
Our specific sales programs:
▪ Special Event Sales: Develop opportunities to sell to companies for private
parties and special events. The specific responsibility is with the shareholders,
and business Manager.
▪ Creative Arts and Lifestyle Related Special Events: Develop relationships with
artists and managers in the area to feature artists rising in popularity,
through live performances, exhibitions, and events
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Pricing Strategy
Our food, drinks, and entertainment options are priced to give us an attractive
margin while at the same time offering value to the consumer. We want repeat
business. We also want the experience to remain fresh. Therein lies why the
food, beverages, and musical/entertainment programming will be relatively
flexible.
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MANAGEMENT PLAN
Management Structure
Fasaha Café is owned by a limited liability corporation Fasaha Republic Ltd.
Including Joseph O. Ike and Partners/Shareholders. Mr. Ike will also operate as
general manager/managing partner. Crucial employees include an additional
manager who will assist in maintaining and reviewing operations of the
restaurant, Café, books and the entertainment venue/bar, and a chef who will
manage kitchen operations.
Business Structure
Fasaha Café is owned by Fasaha Republic Ltd, with shareholders including
Joseph O. Ike who will also operate as general manager/managing partner.
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Additional personnel will be hired to handle bartending, serving, and
dishwashing functions.
Personnel Plan
The personnel plan calls for hiring 11 full-time salaried employees at start-up.
Any additional hires will be part time and devoted to the expansion of any
catering function, as well as increased capacity/operation of a private party
function.
Total 375,000
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FINANCIAL PLAN
Assumptions
Payable 7
Inventory 14
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Cost Estimations & Projections
The cost estimate below provides an overview of the projected start up cost
for asset and working capital:
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
Tangible Asset Direct Cost Operating Cost
Total 19,750,000
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Working Capital
S/N Description Unit cost Frequency Duration Amount
(N) (N)
Direct Cost
Operating Cost
5. Utility Bill
PHCN 20,000 12
Water 5,000 12 12 months
Diesel 20,000 12
Cooking Gas 25,000 12 840,000
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Total Cost of the Project
Financing
This business will be financed by investors and owner’s contribution. The
investors contribution will be sourced from interested entities or individuals, and
these investments will be done based on agreeable terms by the parties
involved.
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Revenue Model
Fasaha Café will generate revenue from Café, Book Store, Bistro, Gallery, Events
and Co-Working Space
10% 16%
3%
20% café
Bookstore
Bistro
Gallery
31%
20% Events
Co Working Space
Cashflow Analysis
Fasaha Café expect its cashflow at positive region in its first year and this
position will continue into the second year and beyond. With a steady and
healthy growth in our revenue and efficient cost management measure, we
project an annual positive cashflow balances for the projected period of
operations.
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Our cash operating cycle, and each of the elements in the cycle, will be managed
to ensure that the investment in working capital is not excessive nor too small.
Fasaha Café will adopt an aggressive working capital policy by keeping our
working capital at a minimum, in order to increase our profitability and have
sufficient liquidity to meet our payment commitments as they fall due. We want
to finance growth mainly through cash flow. We recognize that this means we
will have to grow more slowly than we might like.
Cashflow Highlight
70000
60000
50000
40000
THOUSAND
30000
20000
10000
0
Year 0
Year 1
Year 2
Year 3
Year 4
Year 5
-10000
-20000
-30000
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Breakeven Analysis
Fasaha Café project to reach breakeven in the first quarter of its fourth year of
operation and this will occur when the project pays back the total investment of
N51,730,000. To determine the payback period, we adopted the Payback
method of Investment Appraisal to ascertain our breakeven point considering
our yearly cash inflows and cumulative end of year cash position as shown in
the table below:
3 + (8,992,150/41,344,253) X 12
3 + 2.61
3 years 3 months
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Projected Income Statement
Revenue
Rent ₦ 15,000 - - - -
Interest Expense ₦ - - - - -
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Projected Statement of Financial Position
Assets
Current Assets
Non-Current Assets
Liabilities
Tax Payable ₦
Non-Current Liabilities
Shareholder's Equity
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Projected Cash flow Statement
Operating Activities
Investing Activities
Financing Activities
Loan taken ₦ - - - - -
Loan repayment ₦ - - - - -
Loan interest ₦ - - - - -
Cash Generated During the Year ₦ 30,114 20,041 30,140 43,229 60,619
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Ratio Analysis
Asset Turnover Ratio 0.6 times 0.6 times 0.5 times 0.5 times 0.4 times
Average Time For Holding Inventory 14 days 14 days 14 days 14 days 14 days
Liquidity Ratio
Current Asset 66 times 271 times 409 times 591 times 828 times
Quick Ratio 65 times 270 times 407 times 589 times 826 times
Debt Ratio
Gearing Ratio 0% 0% 0% 0% 0%
Working Capital Cycle (In days) (In days) (In days) (In days) (In days)
15 15 15 15 15
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