The Delivery Takeover Challenge - Problem Statement
The Delivery Takeover Challenge - Problem Statement
Zomato was founded in July 2008 by Deepinder Goyal and Pankaj Chaddah as a restaurant
discovery platform named "Foodiebay." Initially serving as a restaurant directory, it quickly
expanded to provide menus, reviews, and ratings. By 2010, the company had expanded to
several cities in India and began its international expansion.
In 2012, the company rebranded itself as Zomato to reflect its focus on food and expanded
internationally. It entered markets like the UAE, UK, South Africa, and more. Zomato also
introduced online food ordering and delivery services, becoming a one-stop solution for
users.
Zomato experienced significant growth during this period, expanding its services to over 23
countries across the globe. The company also made strategic acquisitions to strengthen its
presence in various markets, including the acquisition of Urbanspoon in the United States.
Zomato's user base and restaurant listings continued to grow exponentially.
Zomato raised substantial funding from investors, including Alibaba's Ant Financial and
Sequoia Capital. The company's valuation soared solidifying its position as one of India's
leading startups and a major player in the food delivery space.
The COVID-19 pandemic had a significant impact on Zomato's business. As lockdowns and
social distancing measures were implemented globally, demand for food delivery surged.
Zomato ramped up its operations, adopted contactless delivery, and launched initiatives to
support restaurants affected by the pandemic.
Initial Public Offering (IPO) (2021):
In July 2021, Zomato had a highly anticipated IPO. The IPO was oversubscribed, reflecting
investor confidence in the company's prospects. Zomato became the first Indian food
delivery startup to go public and gained a substantial market valuation.
On 29 June 2021, Zomato acquired a 9.3% stake in Grofers for nearly US$120 million and then
a year later, the firm acquired Blinkit (formerly Grofers) for US$568 million in an all-stock
deal.
What’s next?
Problem Statement
Step into the shoes of Deepinder Goyal, CEO Zomato and develop an action plan to make
Zomato’s acquisition of Blinkit a success.
An ideal solution will have concrete steps for making the Blinkit acquisition a success
through market research, competitor analysis, financial analysis and future outlook.
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