D–1688 Sub.

Code
11

DISTANCE EDUCATION

Common for M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

MANAGEMENT PRINCIPLES AND PRACTICES

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Distinguish between official authority and moral

authority.
AvPõμ §ºÁ AvPõμzvØS® Põº«P AvPõμzxUS® EÒÍ
÷ÁÖ£õk GßÚ?

2. What is strategic planning?

Ezv \õº¢u vmhªhÀ GßÓõÀ GßÚ?

3. Distinguish between a rule and a procedure.

Âv ©ØÖ® |øh•øÓ ÷ÁÖ£kzxP.

4. State the competence theory of authority.

uSvU AvPõμU ÷Põm£õmøhU TÖP.

5. What are the kinds of special staff in an organisation?

J¸ {ÖÁÚzvÀ EÒÍ ]Ó¨¦ FȯºPÎß ÁøPPÒ ¯õøÁ?
6. What are the human factors of motivation?
FUPzvß ©Ûu PõμoPÒ ¯õøÁ?

7. Who is a leader?

uø»Áº GߣÁº ¯õº?

8. How does informal communication occur in an

organisation?

J¸ {ÖÁÚzvÀ •øÓ\õμõ/JÊ[PØÓ uPÁÀ öuõhº¦

GÆÁõÖ HØ£kQÓx?

9. Mention the characteristics of coordination.

J¸[Qøn¨¤ß C¯À¦PÒ ¯õøÁ?

10. What are the benefits of feed back control?

ªßÞmhU Pmk¨£õmiß £¯ßPÒ ¯õøÁ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) ‘Management is a dynamic function and is a group

activity’ – Elucidate.
‘÷©»õsø© Gߣx J¸ ©õÖ£k® £o ©ØÖ® SÊ
\õº¢u ö\¯À£õk BS®’ – öuÎĨ£kzxP.

Or
(b) Discuss the classical approach of management in
detail, there-by explaining its advantages and
limitations.
{ºÁõPzvß QÍõ]UPÀ AqS•øÓø¯ ›ÁõP
ÂÁõvzx, Auß |ßø©PÒ ©ØÖ® Á쮦PøÍ
ÂÍUSP.

2 D–1688
12. (a) Explain the process of decision making under
conditions of certainty and uncertainty.
{a\¯©õÚ ©ØÖ® {a\¯©ØÓ {ø»ø©PÎß RÌ
•iöÁkUS® ö\¯À•øÓ £ØÔ ÂÍUPÄ®.
Or
(b) Describe the essential features of scientific
management.
AÔ¯À §ºÁ©õÚ ÷©»õsø©°ß
Azv¯õÁ]¯[PøÍ GkzxøμUP.

13. (a) Bring out the advantages of decentralisation of

authority.
AvPõμ £μÁ»õUPzvß |ßø©PÒ ¯õøÁ?
Or
(b) Explain the steps involved in the process of
selection.
÷uº¢öukzuÀ ö\¯À•øÓ°À EÒÍ £i{ø»PøÍ
ÂÍUPÄ®.

14. (a) What are the elements of Vroom’s expectancy model

of motivation?
ƹ®ì FUP Gvº£õº¨¦ ©õv›°ß TÖPÒ ¯õøÁ?
Or
(b) Elaborate the characteristics of transformational
leadership.
E¸©õØÓz uø»ø©°ß £s¦PøÍU öPõnºP.

15. (a) ‘Communication is the backbone of all activities in

an organisation’ – Explain.
‘J¸ {ÖÁÚzvß £À÷ÁÖ |hÁiUøPPÎß
•xöP¾®¦ uPÁÀ öuõhº÷£¯õS®’ ÂÍUSP.
Or
(b) Emphasise the need for co-ordination.
J¸[Qøn¨¤ß ÷uøÁø¯ Á¼²ÖzxP.

3 D–1688
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Describe the modern organisational theories.

|ÃÚU {ÖÁÚU ÷Põm£õkPøÍ GkzxøμUP.

17. Explain the guidelines to be followed by a manager for

effectives organising.
vÓߪUP JÊ[Pø©¨ø£ HØ£kzu J¸ ÷©»õͺ
Pøh¨¤iUP ÷Ási¯ ÂvPøÍ ÂÍUSP.

18. What are the functions of leader? Also point out the
various barriers to leadership.
J¸ uø»Á›ß ö\¯À£õkPÒ ¯õøÁ? uø»ø©UPõÚ
£À÷ÁÖ uøhPøÍ _miUPõmkP.

19. Explain the measuring devices of control.

ö\¯À£õmøh AÍÂh EuÄ® \õuÚ[PøÍ ÂÍUSP.

20. Elaborate the process of bench marking.

uμ{ø» ©v¨¥k ö\¯À•øÓø¯ ›ÁõPU ÂÍUSP.

————————

4 D–1688
 D–1689 Sub. Code
12

DISTANCE EDUCATION

COMMON FOR M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

ORGANISATIONAL BEHAVIOUR

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. What do you mean by organisational behaviour?

{ÖÁÚ |hzøu GßÓõÀ GßÚ?

2. State the different steps in the decision making model.

•iöÁkUS® ©õv›°ß £»£iPøÍU SÔ¨¤kP.

3. What are the biological factors that determine the

personality?
uÛzußø©ø¯ £õvUS® E°›¯À PõμoPÒ ¯õøÁ?

4. What is power motive?

AvPõμ ÷|õUP® GßÓõÀ GßÚ?

5. Point out the characteristics necessary for group

effectiveness.
SÊ vÓ®£h ö\¯Ø£hz ÷uøÁ¯õÚ £s¦PøÍU SÔ¨¤kP.
6. Distinguish between position power and personal power.
{ø» C¸¨¦ AvPõμzvØS® uÛ¨£mh AvPõμzvØS®
EÒÍ ÷ÁÖ£õkPøÍ GÊxP.

7. What is meant by organisational culture?

{ÖÁÚ P»õa\õμ® GßÓõÀ GßÚ?

8. State the barriers to communication.

uPÁÀ öuõhº¤À HØ£k® uøhPøÍU TÖP.

9. Point out the causes of organisational change.

{ÖÁÚzvÀ HØ£k® ©õØÓ[PÐUPõÚ Põμn[PøÍU
SÔ¨¤kP.

10. What is meant by organisational development?

{ÖÁÚ •ß÷ÚØÓ® GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the skills required for a manager.

J¸ ÷©»õ͸USz ÷uøÁ¯õÚ vÓßPøÍ ÂÁ›.

Or
(b) Describe the features of Behaviouristic approach to
organisational behaviour.
|hzøu AqS•øÓ SÔzu C¯À¦PøÍ ÂÍUSP.

12. (a) Explain the impact of emotional intelligence on

personality.
Enºa]§ºÁ©õÚ AÔÄ uÛzußø© «x HØ£kzx®
uõUPzøu ÂÁ›.

Or
2 D–1689
 (b) Write a note on operant conditioning theory of
learning.

ö\¯À•øÓ ^ºv¸zu® GßÓ PØÓÀ ÷Põm£õk SÔzx

SÔ¨¦ ÁøμP.

13. (a) Highlight the features of informal groups.

•øÓ\õμõ SÊUPÎß C¯À¦PøÍ GkzxUPõmkP.

Or

(b) What is real politics? Explain its relevance to the

organisation.

Esø© Aμ]¯À GßÓõÀ GßÚ? Auß {ÖÁÚ

Hئøhzußø©ø¯ ÂÍUSP.

14. (a) Explain the different types of corporate cultures.

{ÖÁÚ P»õa\õμ[PÎß £» ÁøPPøÍ ÂÁ›.

Or

(b) What is meant by organisational excellence? How it

could be measured?

{ÖÁÚ ö\®ø© GßÓõÀ GßÚ? Aøu GÆÁõÖ

AÍUP»õ®?

15. (a) Explain the impact of globalisation on

organisational change.

E»P©¯©õUSuÀ {ÖÁÚ ©õØÓzvß «x HØ£kzv¯

uõUPzøu ÂÁ›.
Or
(b) Explain the features of organizational development.

{ÖÁÚ Áͺa]°ß C¯À¦PøÍ ÂÍUSP.

3 D–1689
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the Robbins OB model.

μõ¤ßì OB ©õv› £ØÔ ÂÁ›.

17. Explain the key determinants of personality.

uÛ|£º uÛzußø©ø¯z wº©õÛUS® •UQ¯ PõμoPøÍ
ÂÁ›.

18. Explain the factors causing stress in an organisation.

J¸ {ÖÁÚzvÀ ©Ú AÊzuzøu HØ£kzx® PõμoPøÍ
ÂÁ›.

19. Examine the issues in organisational culture.

{ÖÁÚ P»õa\õμ ]UPÀPøÍ B´P.

20. Explain the Kurt Lewin’s phases of change.

Pºm¿°ß TÔ¯ {ÖÁÚ ©õØÓ[PÒ SÔzu £À÷ÁÖ
Pmh[PøÍ ÂÍUSP.

————————

4 D–1689
 D–1690 Sub. Code
13

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/PM/HM/HRM/T/EM /

RM/TM/LM/CM/FM/MM/ SM/P & OM/CO OP.MGT. DEGREE
EXAMINATION, DECEMBER 2021.

First Semester

MANAGERIAL ECONOMICS

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What is micro economics?

~s ö£õ¸Î¯À GßÓõÀ GßÚ?

2. What is economic profit?

ö£õ¸Íõuõμ »õ£® GßÓõÀ GßÚ?

3. What is the difference between total utility and marginal

utility?
ö©õzu¨ £¯ß£õmiØS® Âή¦ {ø»¨ £¯ß£õmiØS®
EÒÍ ÷ÁÖ£õk GßÚ?

4. What do you mean by complimentary goods? Give an

example.
{쨦¨ ö£õ¸ÒPÒ Gߣøu G[VÚ® ö£õ¸Ò öPõÒú? Kº
Euõμn® u¸P.
5. What is the difference between fixed and variable inputs
of production?
EØ£zv°À {ø»¯õÚ EÒÏmiØS® ©õÖ£k®
EÒÏmiØS® EÒÍ ÷ÁÖ£õk GßÚ?

6. List down the sources of oligopoly.

]»¸›ø©¨ ÷£õmi°ß ‰»[Pøͨ £mi¯¼kP.

7. What is penetration pricing? Give an example.

Fk¸ÁÀ Âø» GßÓõÀ GßÚ? J¸ Euõμn® u¸P.

8. What is IRR?
EÒ Dmk ÂQu® GßÓõÀ GßÚ?

9. What is current account in Balance of Payment?

÷£»sì BL¨ ÷£©smiÀ |h¨¦U PnUS GßÓõÀ GßÚ?

10. What is GNP deflator?

âGߤ ¥L÷£Ímhº GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) How does economic contribute to managerial

functions?
{ºÁõP¨ £oPÎÀ ö£õ¸Î¯¼ß £[PΨ¦ GßÚ?

Or
(b) Brief the cardinal approach to consumer behaviour.
~Pº÷Áõº |hzøuUPõÚ PõºiÚÀ AqS•øÓø¯a
_¸USP.

2 D–1690
12. (a) What are the determinants of a shift in the supply
curve?
ÁÇ[PÀ ÁøÍÄ ©õØÓzøu {ºn°US® PõμoPÒ
¯õøÁ?
Or
(b) Explain the short term laws of production.
SÖQ¯ Põ» EØ£zv ÂvPøÍ ÂÍUSP.

13. (a) Write a note on the three degree of price

discrimination.
Âø» £õS£õmiß ‰ßÖ AÍÄPøͲ® ÂÍUSP.
Or
(b) Examine the relationship between average cost and
marginal cost.
\μõ\› ö\»ÂØS® Âή¦ {ø»a ö\»ÂØS® EÒÍ
öuõhºø£ Bμõ´P.

14. (a) What are the reasons for aiming at reasonable

profit in business?
J¸ öuõȼÀ {¯õ¯©õÚ C»õ£zøu ÷|õUP©õPU
öPõÒÁvß Põμn[PÒ ¯õøÁ?
Or
(b) What are the uses of break even point analysis?
\©£õmk¨ ¦ÒÎ B´Âß £¯ßPÒ ¯õøÁ?

15. (a) ‘Every price rise is not an inflation’ – Comment.

‘JÆöÁõ¸ Âø»÷¯ØÓ•® £n ÃUP® AÀ»’ &
P¸zxøμUP.

Or
(b) What is deflation? What are the its causes?
£nÁõmh® GßÓõÀ GßÚ? Auß Põμn[PÒ ¯õøÁ?

3 D–1690
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. What is an indifference curve? Explain its properties.

÷Põhõø© ÁøÍÄ GßÓõÀ GßÚ? Auß £s¦PøÍ
ÂÍUSP.

17. Discuss the various kinds of elasticity of demand.

÷uøÁ ö|QÌa]°ß £À÷ÁÖ ÁøPPøÍ ÂÁõvUP.

18. Elaborate the process of price determination under

perfect competition.
\›{Pº ÷£õmi°ß Âø» {ºn¯a ö\¯À•øÓø¯ ÂÁ›UP.

19. Describe the various methods of measuring national

income.
÷u]¯ Á¸©õÚzøuU PnUQh EuÄ® £À÷ÁÖ •øÓPøÍ
ÂÁõvUP.

20. Identify any five economic regulations meant for business

in India.
C¢v¯õÂÀ öuõÈÀ {ÖÁÚ[PøÍ Pmk¨£kzx® HuõÁx
I¢x ö£õ¸Íõuõμ Âv•øÓPøÍU PshÔP.

————————

4 D–1690
 D–1691 Sub. Code
14

DISTANCE EDUCATION

(Common for M.B.A. (G) / IB / B & F / CS / PM / HM /

HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/P&OM/COOP.MGT.)
DEGREE EXAMINATION, DECEMBER 2021.

First Semester

QUANTITATIVE TECHNIQUES

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

All questions carry equal marks.

1. What is median?
Cøh{ø» GßÓõÀ GßÚ?

2. How many variables can be used in a graphical method?

Why?
Áøμ£h •øÓ°À GzuøÚ ©õÔ¼PÒ £¯ß£kzu»õ®? Hß?

3. Define conditional probabilities.

{£¢uøÚ {PÌuPÄ Áøμ¯Ö.

4. What is correlation?
Ehßöuõhº¦ GßÓõÀ GßÚ?

5. Define normal distribution.

C¯À{ø» £μÁø» Áøμ¯Ö.
6. What is operation research?
ö\¯À£õmk B´Ä GßÓõÀ GßÚ?

7. What do you mean by job sequencing?

÷Áø» Á›ø\ £ØÔ }º ö£õ¸Ò öPõÒÁx ¯õx?

8. What is meant by queing theory?

Á›ø\ ÷Põm£õk Gߣuß ö£õ¸Ò ¯õx?

9. What is decision tree analysis?

•iÄ ©μ £S¨£õ´Ä GßÓõÀ GßÚ?

10. Name the types of decision making environment.

vmhªk® `Ì{ø»PÎß ö£¯ºPøÍ GÊxP.

PART B — (5  5 = 25 marks)

Answer ALL the questions, choosing either (a) or (b).

All questions carry equal marks.

11. (a) Explain the concept of trade off.

DkPmhÀ Gߣuß P¸zx¸øÁ ÂÍUSP.

Or
(b) Calculate Geometric mean for the data given below:
x: 10 15 25 40 50
f: 4 6 10 7 3

ö£¸US \μõ\› PnUQkP.

x: 10 15 25 40 50
f: 4 6 10 7 3

2 D–1691
12. (a) What are the steps in LPP?
LPPß £iPÒ ¯õøÁ?
Or
(b) Solve graphically:
Max z  x1  x 2

Subject to x1  2x 2  2000
x1  x 2  1500
x 2  600 and
x1 , x 2  0
Áøμ£h •øÓ°À ¤ßÁ¸® J¸£izuõÚ ö\¯Àvmh
PnUøP wºUP.
ªP¨ö£›¯uõUS z  x1  x 2
Pmk¨£õkPÒ x1  2x 2  2000
x1  x 2  1500
x 2  600 ©ØÖ®
and
x1 , x 2  0

13. (a) Explain the graphical representation of data.

¦ÒÎ ÂÁμ[PøÍ Áøμ£h® ‰»® SÔ¨¥k ö\´Áx
£ØÔ ÂÍUSP.
Or
(b) One card is drawn at random from a well shuffled
pack of 52 cards. What is the probability that it will
be
(i) a diamond
(ii) a queen
J¸ ö£mi°À 52 ^mk AmøhPÒ |ßÓõP
P»UP¨£mkÒÍvÀ C¸¢x \›\© Áõ´¨¦
Ai¨£øh°À J¸ Amøh GkUP¨£kQÓx. Ax
(i) øÁμ©õP (Diamond) C¸UP
(ii) Cμõo (queen) BP C¸UP {PÌuPÄ ¯õx?

3 D–1691
14. (a) What are the disadvantages of simulation
techniques?
E¸ÁP¨£kzxu¼ß wø©PÒ ¯õøÁ?
Or
(b) Explain the different phases in the use of operation
research.
ö\¯À£õmk B´Âß £À÷ÁÖ Pmh[PøÍ ÂÍUSP.

15. (a) In the toy manufacturing company the following

data is available. Determine the optimal decision
under
(i) Maxmini
(ii) Minimax
Full Partial Minimal
Good 8 70 50
Fair 50 45 40
Poor –25 –10 0

J¸ ö£õ®ø© u¯õ›¨¦ {ÖÁÚzvÀ RÌPsh

ÂÁμ[PÒ u쨣mkÒÍÚ.
(i) Ea\ }\® Ai¨£øh
(ii) }\ Ea\® Ai¨£øh°À AÝT»©õÚ •iÄPøÍ
Gk
•Êø© £Sv SøÓÄ
]Ó¢ux 8 70 50
_©õμõÚx 50 45 40
÷©õ\©õÚx –25 –10 0
Or
(b) Explain the different decision making environment.
•iÄPÒ E¸ÁõS® öÁÆ÷ÁÖ `Ì{ø»PøÍ
ÂÍUSP.
4 D–1691
 PART C — (3 × 10 = 30 marks)
Answer any THREE questions.

16. Solve the following problem graphically

Max z  60x1  40 x 2
Subject to 2x1  x 2  60
x1  25
x 2  35 where
x1 , x 2  0
¤ßÁ¸® PnUøP Áøμ£h •øÓ°À wºUP
ªP¨ ö£›¯ uõUS z  60x1  40 x 2
{£¢uøÚUSm£mk 2x1  x 2  60
x1  25
x 2  35 C[S
where
x1 , x 2  0

17. Calculate two regression lines of the following data:

x : 78 89 97 69 59 79 68 61
y : 125 137 156 112 107 136 124 108
RÌPsh ÂÁμ[PÒ ‰»® C¸ öuõhº¦ ÷£õUS ÷PõkPøÍ
PnUQkP.
x: 78 89 97 69 59 79 68 61
y : 125 137 156 112 107 136 124 108

18. Solve the transportation problem by using VAM

Destination Supply
X Y Z
Origin P 1 2 0 30
Q 2 3 4 35
R 1 5 6 35
Demand 30 40 30

5 D–1691
 ¤ßÁ¸® ÷£õUSÁμzxU PnUQøÚ VAM •øÓ°À
£¯ß£kzv wºUP.
÷\¸ªh® C¸¨¦
X Y Z
B쮣® P 1 2 0 30
Q 2 3 4 35
R 1 5 6 35
÷uøÁ 30 40 30

19. Discuss the applications of simulation models.

E¸ÁP¨£kzxuÀ ©õv›PÎß £¯ß£õmiøÚ ÂÍUSP.

20. Discuss about the decision tree analysis.

•iÄ ©μ £S¨£õ´øÁ¨ £ØÔ P»¢uõ´P.

————————

6 D–1691
 D–1692 Sub. Code
15

DISTANCE EDUCATION

Common for M.B.A. (G)/

IB/B&F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/Co Op-Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

First Semester

FINANCIAL AND MANAGEMENT ACCOUNTING

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL the questions.

1. What is Dual aspect concepts of accounting?

PnUQ¯¼ß Cμmøh A®\ P¸zx GßÓõÀ GßÚ?

2. What is journal?
SÔ¨÷£k GßÓõÀ GßÚ?

3. What is depreciation?
÷u´©õÚ® GßÓõÀ GßÚ?

4. What is current asset?

|h¨¦ ö\õzx GßÓõÀ GßÚ?

5. What is liquid ratio?

}º© ÂQu® GßÓõÀ GßÚ?
6. What is minimum level of inventory?

\μUSU SøÓ¢u£m\ {ø» GßÓõÀ GßÚ?

7. EOQ-Explain.

]UPn öPõÒ•uÀ AÍÄ&ÂÍUS.

8. What are overheads?

÷©Øö\»ÄPÒ GßÓõÀ GßÚ?

9. What is payback period?

v¸®£ ö\¾zxuÀ Põ»® GßÓõÀ GßÚ?

10. Mention any two limitations of IRR.

EÒ Dmk ÂQuzvß HuõÁx Cμsk SøÓ£õkPøÍU TÖP.

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What are subsidiary books? Explain various kinds

of subsidiary books.

xøn÷¯kPÒ GßÓõÀ GßÚ? xøn÷¯kPÎß

£À÷ÁÖ ÁøPPøÍ ÂÍUSP.

Or

(b) Find out the net profit/loss from the following

information.

Gross profit Rs. 50,000; wages Rs. 10,000; Dividend

received Rs. 5,000; taxpaid Rs. 750; acquired income
Rs. 1,000 salary Rs. 2,500; interest Rs. 300 (Cr);
Telephone charges Rs. 750; Bad debt Rs. 100.

2 D–1692
 R÷Ç öPõkUP¨£mkÒÍ uPÁÀPøÍU öPõsk {Pμ
C»õ£®/|mhzøu PnUQkP.

ö©õzu C»õ£® ¹. 50,000; Fv¯®/ÁõμõU T¼

¹. 10,000; £[Põuõ¯® ö£ØÓx ¹. 5,000; Á›
ö\¾zv¯x ¹. 750; Áμ÷Ási¯ Á¸©õÚ®
¹. 1,000; \®£Í® ¹. 2,500; Ámi (£) ¹. 300;
öuõø»÷£] Pmhn® ¹. 750, ÁõμõPhß ¹. 100.

12. (a) Explain the merits and demerits of any one type of
depreciation.
HuõÁx J¸ ÁøP¯õÚ ÷u´©õÚzvß |ßø©PÒ ©ØÖ®
wø©PøÍ ÂÍUS.
Or
(b) Explain various types of tools used to analyse the
financial statements.
{v AÔUøPPøÍ B´Ä ö\´¯ £¯ß£kzu¨£k®
£À÷ÁÖ P¸ÂPøÍ ÂÍUSP.
13. (a) What is cash flow statement? Explain the
managerial uses of cash flow statement.
öμõUP Kmh AÔUøP GßÓõÀ GßÚ?
÷©»õsø©°¯¾US öμõUP Kmh AÔUøP GÆÁõÖ
EuÄQÓx Gߣøu ÂÍUS.
Or
(b) Draft the profoma of the cost sheet.
ö\»ÄuõÎß Aø©¨¦ ©õv›ø¯ ÁøμP.
14. (a) What are the objectives of inventory management in
a firm?
J¸ {ÖÁÚzvÀ \μUS ÷©»õsø©°ß ÷|õUP[PÒ
¯õøÁ?

Or

3 D–1692
 (b) What is master budget? Explain the advantages of
master budget.
uø»ø©z vmh £mi¯À GßÓõÀ GßÚ? ÷©¾® Auß
|ßø©PøÍ ÂÍUS.

15. (a) Explain the following terms

(i) Break even point

(ii) Profit volume ratio

(iii) Contribution

(iv) Margin of safety.

RÌPõqÁÚÁØøÓ ÂÍUS

(i) \©{ø» ¦ÒÎ

(ii) C»õ£ £›©õÚ ÂQu®

(iii) £[PΨ¦

(iv) £õxPõ¨¦ Âή¦.

Or

(b) Explain various discounted cash flow methods

under capital budgeting.

‰»uÚ vmh¨£mi¯À RÌÁ¸® £À÷ÁÖ uÒУi

£n¨£õ´Ä •øÓPøÍ ÂÍUSP.

4 D–1692
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. From the following trial balance of M/S Alpha Ltd.,

prepare trading, profit and Loss and balance sheet as on
31.03.2016
Debit balances Credit balances
Cash in hand 30,000 Capital 2,00,000
Purchases 2,40,000 Bank OD @ 15% 40,000
Returns 20,000 Sales 3,00,000
Rent 50,000 Returns 40,000
Tax and insurance 10,000 Bad debt reserve 20,000
Bad debts 10,000 Creditors 37,000
Sundry debtors 1,00,000 Commission 10,000
Investments 80,000 Bill payable 53,000
Stock (1.4.15) 60,000
Drawings 28,000
Furniture 12,000
Bills receivable 60,000
7,00,000 7,00,000
Adjustments :
(a) Salary 2,000 and taxes 8,000 are outstanding
but insurance 10,000 prepaid
(b) Commission received in advance 2,000 but work
done next year
(c) Interest accrued on investment 4,200
(d) Bad debt reserve to be maintained at 20,000
(e) Depreciation on furniture is to be charged at 10%
(f) Stock on 31.3.2016 was 9,000.

5 D–1692
 R÷Ç öPõkUP¨£mkÒÍ BÀ£õ {ÖÁÚzvß C¸¨¦a
÷\õuøÚ¨ £mi¯À C¸¢x, ¯õ£õμ, C»õ£ |mhU PnUS
©ØÖ® C¸¨¦ {ø»U SÔ¨¤øÚ 31.3.2016 AßÖ u¯õ›UP.
£ØÖ C¸¨¦PÒ ÁμÄ C¸¨¦PÒ
øP°¸¨¦ öμõUP® 30,000 ‰»uÚ® 2,00,000
öPõÒ•uÀ 2,40,000 Á[Q ÷©/Á £ØÖ @ 15% 40,000
v¸¨£[PÒ 20,000 ÂØ£øÚ 3,00,000
ÁõhøP 50,000 v¸¨£[PÒ 40,000
Á›PÒ ©ØÖ® Põ¨¦PÒ 10,000 ÁõμõUPhß JxUS 20,000
ÁõμõUPhßPÒ 10,000 PhÛ¢÷uõº 37,000
£ÀÁøPU PhÚõÎPÒ 1,00,000 uμS 10,000
•u½kPÒ 80,000 ö\¾zxuØUS›¯ ©õØÖ ^mk 53,000
\μUQ¸¨¦ (1.4.15) 60,000
Gk¨¦ 28,000
uÍÁõh[PÒ 12,000
ÁμÄUS›¯ ©õØÖ ^mk 60,000

7,00,000 7,00,000

\›PmkuÀPÒ
(A) \®£Í® ¹. 2,000, Á›PÒ ¹. 8,000 öPõkUP ÷Ásk®,
¹. 10,000 Põ¨¥k •ßTmi÷¯ ö\¾zv¯x.
(B) uμS ¹. 2,000, Akzu BskUS ö\´¯ ÷Ási¯
÷Áø»US •ß Tmi÷¯ ö£Ó¨£mhx
(C) ¹. 4,200 •u½k «x Ámi ÷\º¢xÒÍx
(D) I¯U Phß Põ¨¦ ¹. 20,000 BP BUP¨£hÀ ÷Ásk®
(E) uÍ Áõh[PÒ «uõÚ ÷u´©õÚ® 10%
(F) 31.3.2016 AßÖ \μUQ¸¨¦ ¹. 9,000.

6 D–1692
17. From the following information, draw up the balance
sheet of the company

Current ratio 2.5

Liquid ratio 1.5

Net working capital 3,00,000

Fixed assets turnover ratio (on cost of sales) 2 times

Average Debt collection period 2 months

Stock turnover ratio 6 times

Gross profit ratio 20%

Fixed assets on share holders net worth 0.80

Reserve and surplus on capital 0.50.

R÷Ç öPõkUP¨£mkÒÍ uPÁÀPøÍU öPõsk J¸

{ÖÁÚzvß C¸¨¦ {ø» SÔ¨ø£ ÁøμP

|h¨¦ ÂQu® 2.5

}º© ÂQu® 1.5

{Pμ |øh•øÓ ‰»uÚ® 3,00,000

{ø» ö\õzxPÒ _ÇØa] ÂQu® (ÂØ£øÚ AhUPÂø»°À)

2 ©h[S

\μõ\› Phß Á`À Põ»® 2 ©õu[PÒ

\μUS v¸¨¦ ÂQu® 6 ÷|μ®

\μUS _ÇØa] ÂQu® 20%

£[SuõμºPÎß ö©õzu ©v¨¤À {ø» ö\õzxPÒ 0.80

‰»uÚzvÀ JxURk ©ØÖ® Põ¨¦ 0.50.

7 D–1692
18. From the following balance sheet of Mr. X, prepare a find
flow statement
Liabilities 31.3.14 31.3.15 Assets 31.3.14 31.3.15
Capital 77,000 78,000 Cash 5,000 2,300
Bank loan 15,000 19,500 Debtors 17,500 19,200
Creditors 18,000 20,500 Stock 12,500 11,000
Land 10,000 15,000
Buildings 25,000 27,500
Machinery 40,000 43,000
1,10,000 1,18,000 1,10,000 1,18,000

Drawing of Mr. X during the year was 20,000,

depreciation charge of machinery was 4,000.
v¸. X&ß C¸¨¦ {ø» SÔ¨¦PÎÀ C¸¢x {v |h©õmh
AÔUøPø¯ u¯õº ö\´P
ö£õÖ¨¦PÒ 31.3.14 31.3.15 ö\õzxPÒ 31.3.14 31.3.15
•uÀ 77,000 78,000 öμõUP® 5,000 2,300

Á[Q Phß 15,000 19,500 PhÚõÎPÒ 17,500 19,200

PhÜ¢÷uõº 18,000 20,500 \μUQ¸¨¦ 12,500 11,000

{»® 10,000 15,000

Pmih® 25,000 27,500

G¢vμ® 40,000 43,000

1,10,000 1,18,000 1,10,000 1,18,000

|h¨£õsiÀ X ß Gk¨¦PÒ ¹. 20,000, G¢vμzvß «uõÚ

÷u´©õÚ® GÊv¯x ¹. 4,000.

19. Explain the following in detail

(a) ABC analysis
(b) Re order level
(c) Cash budget
(d) Debt collection period
(e) Earnings per share.

8 D–1692
 RÌPõqÁØøÓ Â›ÁõP ÂÍUS
(A) ABC £S¨£õ´Ä

(B) v¸®£ Bøn°k® AÍÄ

(C) öμõUP ÁμÄ ö\»Äz vmh®

(D) Phß Á`¼US® Põ»®

(E) J¸ £[S Á¸©õÚ®.

20. From the following information, advice the management

regarding the selection of the machine on the basis of pay

back period and profitability

Machine - A Machine - B

Cost of machine 42,000 15,000

Estimated life 6 years 7 years

Sales per year 30,000 30,000

Cost per annum

Labour 2,000 10,000

Material 12,000 12,000

Over heads 4,000 3,000

9 D–1692
 •u½mk «m¦ Põ» Ai¨£øh°¾®, C»õ£zvß
Ai¨£øh°¾® ÷©»õsø©¯õÚx G¢u C¯¢vμzøu ÷uºÄ
ö\´¯»õ® Gߣøu AÔÄÖzxP
C¯¢vμ® - A C¯¢vμ® - B
C¯¢vμ® AhUP® 42,000 15,000
B²mPõ»® 6 Á¸h® 7 Á¸h®

Bsk ÂØ£øÚ 30,000 30,000

AhUP ö\»ÄPÒ (BskUS)

öuõÈ»õͺ 2,000 10,000

Pa\õö£õ¸Ò 12,000 12,000

÷©Øö\»ÄPÒ 4,000 3,000

––––––––––––––

10 D–1692
 D–1693 Sub. Code
21

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/

PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/COOP.MGT. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

RESEARCH METHODS

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. State any two objectives of research.

B´Âß H÷uÝ® C¸ ÷|õUP[PøÍU SÔ¨¤kP.

2. What is a research problem?

B´Äa ]UPÀ GßÓõÀ GßÚ?

3. What is meant by alternative hypothesis?

©õØÖU P¸x÷PõÒ GßÓõÀ GßÚ?

4. What is research design?

B´Ä ÁiÁø©¨¦ GßÓõÀ GßÚ?

5. What is snow ball sampling?

£Û¨£¢x ©õv› PnUöPk¨¦ •øÓ GßÓõÀ GßÚ?
6. What is meant by sampling error?
©õv› PnUöPk¨¤À SØÓ® GßÓõÀ GßÚ?

7. What are open-ended questions?

vÓ¢u ÷PÒÂPÒ GßÓõÀ GßÚ?

8. What is secondary data? Give an example.

Cμshõ® {ø»z uμÄ GßÓõÀ GßÚ? Euõμn® u¸P.

9. What is meant by analysis of data?

uμÄ B´Ä GßÓõÀ GßÚ?

10. What is Appendix?

¤Ø÷\ºUøP GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Write a note on review of literature.

C»UQ¯ ©v¨£õ´Äøμ SÔzx SÔ¨¦ ÁøμP.

Or
(b) Explain the characteristics of hypothesis.
P¸x÷PõÎß/AÝ©õÚzvß £s¦PøÍ ÂÁ›.

12. (a) Explain the steps in Descriptive research design.

ÂÍUP B´Ä ÁiÁø©¨¤ß £iPøÍ ÂÍUSP.

Or
(b) Write a note on experimental research design.
÷\õuøÚ B´Ä ÁiÁø©¨¦ £ØÔ SÔ¨¦ ÁøμP.

2 D–1693
13. (a) Explain the need for sampling and its advantages.
©õv› PnUöPk¨¦ •øÓ°ß ÷uøÁ ©ØÖ® Auß
|ßø©PøÍ ÂÁ›.
Or
(b) Write a note on stratified Random sampling.
AkUS ^μØÓ ©õv› SÔzx SÔ¨¦ ÁøμP.

14. (a) Explain the characteristics of a good questionnaire.

J¸ ]Ó¢u ÂÚõ¨£mi¯¼ß £s¦PøÍ ÂÁ›.
Or
(b) Discuss the limitations of observation method.
PshÔ£vÄ •øÓ°ß ]» ]UPÀPøÍ ÂÁõv.

15. (a) What is meant by tabulation? Explain its

significance.
AmhÁøn¨£kzxuÀ GßÓõÀ GßÚ? Auß
•UQ¯zxÁzøu ÂÁ›.
Or
(b) Discuss the criteria for evaluating a research report.
J¸ B´ÄUPmkøμ ©v¨¥miß Ai¨£øh ÂvPøÍ
ÂÁõv.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the different types of research.

B´Âß £»ÁøPPøÍ ÂÁ›.

17. Examine the merits and limitations of different methods

of sampling.
©õv› PnUöPk¨¦ •øÓ°ß £» ÁøPPÎß
|ßø©PøͲ® AÁØÔß ]UPÀPøͲ® B´P.

3 D–1693
18. Prepare a questionnaire involving college students asking
them about their interest in buying mobile phones.
The main objective of the questionnaire should be about
the buying patterns, feature specification and buyer
preferences in the mobile market.
PÀ¿› ©õnÁºPÒ Aø»÷£] Áõ[SÁvÀ AÁºPÐUSÒÍ
Dk£õk SÔzu ÷PÒÂPÍh[Q¯ J¸ ÂÚõ¨£mi¯ø»z
u¯õ›UPÄ®. AzuøP¯ ÂÚõ¨£mi¯¼ß •UQ¯ ÷|õUP®
©õnÁºPÎß Aø»÷£] Áõ[S® ÷£õUS AÁØÔß
]Ó¨¤¯ÀPÒ SÔzu uPÁÀPÒ ©ØÖ® øP÷£] \¢øu°À
Áõ[S÷Áõ›ß ¸¨£[PÎß •ßÝ›ø© ÷£õßÓ uPÁÀPÒ
AvÀ Ch® ö£ØÔ¸UP ÷Ásk®.

19. What is meant by classification of data? Explain the

problems related to it.
uμÄ ÁøP¨£õk GßÓõÀ GßÚ? AvÀ EÒÍ ¤μa\øÚPøÍ
ÂÁ›.

20. Discuss in detail the steps that a researcher needs to

follow to formulate a good research report.
J¸ Bμõ´a]¯õͺ J¸ ]Ó¢u B´ÄU Pmkøμø¯
GÊx®÷£õx ¤ß£ØÓ ÷Ási¯ £iPøÍ ÂÁμ©õP ÂÁõv.

————————

4 D–1693
 D–1694 Sub. Code
22

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/COOP. Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

BUSINESS ENVIRONMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. Write the vision statement of a company of your choice.

E[PÐUS ¸¨£©õÚ J¸ {ÖÁÚzvß öuõø»÷|õUS

AÔUøPø¯ GÊxP.
2. What do you mean by political environment?

Aμ]¯À `ÇÀ GßÓõÀ GßÚ?

3. List down the sectors in which FDI is not allowed.

FDI AÝ©vUP¨£hõu xøÓPøÍ £mi¯¼kP.

4. State the indicators of a developed money market.

Áͺ¢u £na \¢øu°ß SÔPõmiPÒ ¯õøÁ?

5. What is a government budget?

Aμ_ ÁμÄ ö\»Ä £mi¯À GßÓõÀ GßÚ?

6. What is a quality circle?

uμ Ámh® GßÓõÀ GßÚ?

7. What is the need for R and D in business?

ÁoPzvÀ Bμõ´a] ©ØÖ® ÷©®£õmiß •UQ¯zxÁ®

GßÚ?

8. Mention the causes for poor industrial relations.

÷©õ\©õÚ öuõÈÀxøÓ EÓÄPÐUPõÚ Põμn[PÒ ¯õøÁ?

9. Mention the rights of a consumer.

~Pº÷Áõ›ß E›ø©PÒ ¯õøÁ?

10. Write any two steps taken by the government of

strengthen the capital market.

‰»uÚ \¢øuø¯ Á¾£kzu Aμ_ Gkzu Cμsk

|hÁiUøPPøÍ GÊxP.

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What is the importance of scanning the business

environment?

ÁoP `Çø» ÷\õvzu¼ß •UQ¯zxÁ® GßÚ?

Or

(b) Describe the supportive and regulative role of

government in business.

ÁoPzvÀ Aμ]ß BuμÄ\õº ©ØÖ® JÊ[PõØÓÀ

£[QøÚ ÂÁ›UPÄ®.
2 D–1694
12. (a) What are the main arguments put forward in favour
of development of small scale industries in India?

C¢v¯õÂÀ ]Ö öuõÈÀ Áͺa]US BuμÁõP

•ßøÁUP¨£mkÒÍ •UQ¯ ÂÁõu[PÒ ¯õøÁ?
Or

(b) Identify the reasons for regional disparities in

India.

C¢v¯õÂÀ ¤μõ¢v¯ ÷ÁØÖø©PÐUPõÚ

PõμoPøÍU PshÔP.
13. (a) Explain the different types of direct taxes. What is
its impact on business?

÷|º•PÁ›°ß ÁøPPÒ ¯õøÁ? ÁoPzvß «x EÒÍ

uõUP[PÒ GßöÚßÚ?
Or

(b) Discuss the role of foreign exchange in business

development.

¯õ£õμ Áͺa]°À A¢{¯a ö\»õÁo°ß £[QøÚ

ÂÁ›UPÄ®.
14. (a) What are the various levels of worker’s
participation in management?

÷©»õsø©°À öuõÈ»õͺPÒ £[÷PØ¤ß £À÷ÁÖ

{ø»PÒ ¯õøÁ?

Or

(b) What are the components of technological

environment? Point out the indicators of
technological development.

öuõÈÀ~m£ `Ç¼ß TÖPÒ ¯õøÁ? öuõÈÀ ~m£

Áͺa]°ß SÔPõmiPøÍa _miUPõmkP.

3 D–1694
15. (a) Describe the recent technological developments that
have taken place in India.
C¢v¯õÂÀ \«£zvÀ HØ£mh öuõÈÀ~m£
Áͺa]PøÍ ÂÍUSP.
Or
(b) Write in detail about the New economic policy in
India.
C¢v¯õÂß ¦v¯ ö£õ¸ÍõuõμU öPõÒøP £ØÔ
›ÁõP GÊxP.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.
16. Examine the rationale behind the growth of public sector
in Indian business environment.
C¢v¯ ÁoPa `ǼÀ ö£õxzxøÓ {ÖÁÚ[PÎß
Áͺa]°ß Põμn[PøÍ Bμõ´¢uÔP.
17. Discuss the highlights of the EXIM policy 2009-14.
EXIM öPõÒøP 2009&14 ]Ó¨£®\[PøÍ £ØÔ
ÂÁõvUPÄ®.
18. Write a detailed note on consumer disputes redressal
agencies in India.
C¢v¯õÂÀ EÒÍ ~Pº÷Áõº ¤μa\øÚPÒ wº¨¦ •Pø©PøÍ
SÔzx ›ÁõP GÊxP.
19. What is carbon footprint? What are the measures to be
taken for reducing carbon footprint?
Põº£ß ÁÈuh[PÒ GßÓõÀ GßÚ? Aøu SøÓ¨£uØUS
GkUP¨£h ÷Ási¯ |hÁiUøPPÒ ¯õøÁ?
20. Describe the opportunities and threats presented by
globalization.
E»P©¯©õUPÀ ÁÇ[S® Áõ´¨¦PøͲ®
Aa_ÖzuÀPøͲ® ÂÁ›UPÄ®.
–––––––––––––––

4 D–1694
 D–1695 Sub. Code
23

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B & F/CS/

PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/MM/SM/
P & OM/Coop. Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Second Semester

BUSINESS LAWS

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. When is the communication of a revocation complete?

v¸®£¨ ö£ÖuÀ £ØÔ¯ uPÁÀ G¨ö£õÊx
•Êø©¯øhQÓx?

2. What are essentials of wagering agreements?

J¸ £¢u¯ J¨£¢uzvß Azv¯õÁ]¯[PÒ ¯õøÁ?

3. List down the quasi contractual obligations.

÷uõØÓ J¨£¢u Phø©Pøͨ £mi¯¼kP.

4. Distinguish between ordinary guarantee and continuing

guarantee.
\õuõμn EzuμÁõu® ©ØÖ® öuõh¸® EzuμÁõu®
÷ÁÖ£kzvU PõmkP.
5. What are the various modes of fixing the price as per the
sale of goods act, 1930?
\μUS ÂØ£øÚa \mh® 1930À TÓ¨£mkÒÍ Âø»
{ºn°US® •øÓPÒ ¯õøÁ?

6. What is Railway Receipt?

Cμ°À£õøu £ØÖa ^mk GßÓõÀ GßÚ?

7. Who is a partner by estoppel?

•μsuøhU TmhõÎ GߣÁº ¯õº?

8. What is the difference between a holding company and a

subsidiary company?
£[S øPöPõÒ {ÖÁÚzvØS® xøn {ÖÁÚzvØS® EÒÍ
÷ÁÖ£õkPÒ ¯õøÁ?

9. What are the circumstances in which the preference

shareholders can exercise their voting rights?
•ßÝ›ø©¨ £[SuõμºPÒ G¢ua `Ì{ø»°À u©x
ÁõUPÎUS® E›ø©ø¯ø¨ £¯ß£kzu»õ®?

10. What is e-governance?

ªß BÐøP GßÓõÀ GßÚ?

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What is a contract? Explain the various types of

contract based on the mode of creation.
J¨£¢u® GßÓõÀ GßÚ? E¸ÁõUP® •øÓ
Ai¨£øh°»õÚ J¨£¢uzvß ÁøPPÒ ¯õøÁ?

Or
(b) Bring out the rights of the bailor.
¤øn Gk¨÷£õ›ß E›ø©PøÍ öÁÎUöPõnºP.
2 D–1695
12. (a) What are the duties of the railway administration
as per the Indian Railways Act, 1890?
Cμ°À÷Á \mh® 1890 Cß £i Cμ°À÷Á {ºÁõPzvß
Phø©PÒ ¯õøÁ?
Or
(b) What do you mean by maturity of negotiable
instruments? What are the rules laid down for
calculating maturity?
©õØÓzuUP BÁn[PÎß •vºÄ GßÓõÀ GßÚ?
AøuU PnUQkÁuØPõÚ ÂvPÒ ¯õøÁ?
13. (a) Brief the characteristics of marine insurance
contracts.
PhÀ\õº Põ¨¥mk J¨£¢uzvß £s¦PøÍa _¸USP.
Or
(b) Explain the procedure of registration of a
partnership firm.
J¸ Tmhõsø© {ÖÁÚzøu £vÄ ö\´²® •øÓø¯
ÂÍUSP.
14. (a) What are the functions of the General Insurance
Corporation of India?
ö£õxU Põ¨¦ÖvU PÇPzvß £oPÒ ¯õøÁ?
Or
(b) Bring out the restrictions on the powers of directors
of a company.
C¯US|ºPÎß AvPõμ[PÒ «uõÚ Pmk¨£õkPøÍ
öÁÎUöPõnºP.
15. (a) Explain the procedure for the use of digital
signature as per the Information Technology (IT)
Act, 2000.
uPÁÀ öuõÈÀ~m£Â¯À \mh® 2000&ß £i PoÛ©¯
øPö¯õ¨£zøu £¯ß£kzxÁuØPõÚ |øh•øÓø¯
ÂÍUSP.
Or
(b) What are the obligations of Public Authority as per
Right to Information Act, 2005?
uPÁÀ AÔ²® E›ø©a \mh®, 2005ß £i ö£õx
Bøn¯zvß Phø©PÒ ¯õøÁ?

3 D–1695
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the circumstances in which a surety is

discharged from his liability.
J¸ ¤øn¯õͺ AÁμx ö£õÖ¨¤¼¸¢x ÂkÂUP¨£k®
`Ì{ø»PøÍ ÂÍUSP.

17. Explain the rules as the delivery of goods as per the sale
of Goods Act, 1930.
\μUS ÂØ£øÚa \mh® 1930 Cß £i ö£õ¸mPÒ Â{÷¯õP®
ö\´ÁuØPõÚ Âv•øÓPøÍ ÂÍUSP.

18. Describe the duties and liabilities of the carrier by sea.

PhÀ ÁÈ ö\À¾|›ß Phø©PøͲ® ö£õÖ¨¦PøͲ®
ÂÁ›UP.

19. Explain the provisions of the companies Act regarding

alteration of memorandum of Association of a company.
J¸ {ÖÁÚzvß SÔ¨£õøÚø¯ v¸zv Aø©zuÀ SÔzu
{ÖÁÚa \mhzvß ÂvPøÍU TÖP.

20. What is the extraordinary general meeting? Who may call

such meeting?
A\õuõμn ö£õxU Tmh® GßÓõÀ GßÚ? AzuøP¯
Tmh[PøÍ ¯õº AøÇUP»õ®?

————————

4 D–1695
 D–1696 Sub. Code
24

DISTANCE EDUCATION

Common for M.B.A. (G)/IB/B&F/CS/PM/HM/HRM/T/EM/RM/

TM//LM/CM/ FM/MM/SM/P&OM/Co.op Mgt. DEGREE
EXAMINATION, DECEMBER 2021.

Second Semester

MANAGEMENT INFORMATION SYSTEM

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Write the activities of Information System.

uPÁÀ •øÓø©°ß ö\¯À£õkPøÍ GÊxP.

2. What are the limitations of MIS?

÷©»õsø©z uPÁÀ •øÓø©°ß Á쮦PÒ ¯õøÁ?

3. What is the purpose of Decision Support System?

wºÄ BuμÄ •øÓø©°ß SÔU÷PõÒ ¯õx?

4. What is video conferencing?

JÎz ÷uõØÓU P¸zxøμ¯õhÀ GßÓõÀ GßÚ?

5. What is the role of internet in management?

÷©»õsø©°À Cøn¯zvß £[PΨ¦ GßÚ?
6. What is Computer Network?
PoÛ ¤øn¯® GßÓõÀ GßÚ?

7. Name any two functional information systems.

H÷xÝ® Cμsk ö\¯À£õk uPÁÀ •øÓø©PÎß
ö£¯ºPøÍ GÊxP.

8. Write the types of social media.

\‰P FhP[PÎß ÁøPPøÍ GÊxP.

9. Expand the term ERP and write its use.

ERP GßÓ _¸UPzvøÚ Â›zx Auß £¯ß GÊxP.

10. Define the term Information System Control.

uPÁÀ •øÓø© Pmk¨£õk GßÓ ö\õÀ¼øÚ Áøμ¯Ö.

PART B — (5 × 5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).

11. (a) Brief on the evolution of Management Information

System.
÷©»õsø©z uPÁÀ •øÓø©°ß £›nõ©
Áͺa]°øÚ _¸[P ÂÁ›.
Or
(b) Describe organization as a system.
J¸ {ÖÁÚzvøÚ •øÓø©¯õP E¸ÁõP¨£kzxP.

12. (a) Management information system and data

processing — compare and contrast.
÷©»õsø©z uPÁÀ •øÓø© ©ØÖ® uμÄ
u쨣kzxuÀ J¨¥k ©ØÖ® ÷ÁØÖø© PõsP.
Or

2 D–1696
 (b) Write short notes on Electronic Mail.
ªßÚg\À £ØÔ ]Ö SÔ¨¦ ÁøμP.

13. (a) Explain briefly about the use of video conferencing

in MIS.

÷©»õsø©z uPÁÀ •øÓø©°À JÎz ÷uõØÓ

P¸zxøμ¯õh¼ß £¯ÛøÚ _¸[P ÂÍUSP.

Or
(b) Explain MIS for market development.
\¢øu ÷©®£õmiØPõÚ ÷©»õsø© uPÁÀ •øÓø©
£ØÔ ÂÍUSP.

14. (a) Bring out the applications of Electronic Data

Interchange.

EDI-ß £¯ß£õkPøÍ öÁÎUöPõnºP.

Or
(b) What is M-Commerce? Explain briefly.
ö\À¼hzx–ÁoP® GßÓõÀ GßÚ? _¸[P ÂÁ›.

15. (a) “Risks in online operations”- Discuss.

""{PÌ÷|μ ö\¯À£õkPξÒÍ ChºPÒ''–ÂÁõv.

Or
(b) Bring out the societal changes of Information
Technology.
\•uõ¯zvÀ uPÁÀ öuõÈÀ ~m£® HØ£kzv¯
©õØÓ[PøÍ öÁÎUöPõnºP.

3 D–1696
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Describe the approaches to Management Information

System.
÷©»õsø©z uPÁÀ •øÓUPõÚ AqS •øÓPøÍ
Gkzxøμ.

17. Explain in detail about the use of Artificial Intelligence

and Expert System in management.
÷©»õsø©°À ö\¯ØøP ~snÔÄ ©ØÖ® {¦nº
•øÓø©°ß £¯ßPøÍ Â›ÁõP ÂÍUSP.

18. Elaborate on the role of communication networks in

Management Information System.
÷©»õsø© uPÁÀ •øÓø©°À uPÁÀ £›©õØÓ
¤øn¯[PÎß £[QøÚ Â›ÁõP ÂÍUSP.

19. With a case study, explain in detail about Enterprise

Resource Planning.
öuõÈÀ •øÚÄ ÁÍ® vmhªhÀ £ØÔ Kº {ø» B´Âß
‰»® ›ÁõP ÂÍUSP.

20. Describe security and ethical challenges in Management

Information System.
÷©»õsø© uPÁÀ •øÓø©°À £õxPõ¨¦ ©ØÖ®
JÊUPõÖPÎß AøÓTÁÀPøÍ Gkzxøμ.

——————

4 D–1696
 D–1697 Sub. Code
25

DISTANCE EDUCATION

Common for M.B.A.(G) /IB/B&F/CS/PM/HM/HRM/T/EM/

RM/TM/LM/CM/FM/MM/SM/P&OM/COOP.MGT DEGREE
EXAMINATION, DECEMBER 2021.

Second Semester

HUMAN RESOURCE MANAGEMENT

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

1. What are the managerial functions of HRM?

©Ûu ÁÍ ÷©»õsø©°ß {ºÁõP ö\¯À£õkPÒ ¯õøÁ?

2. What is Job specification?

£o ÂÁμU SÔ¨¦ GßÓõÀ GßÚ?

3. What are the advantages of internal sources of

recruitment?
Em¦Ó BÒ ÷\º¨¦ ‰»[PÎß |ßø©PÒ ¯õøÁ?

4. What is the need for orientation training?

÷|õUS {ø»¨ £°Ø]°ß ÷uøÁ GßÚ?

5. What are the various non-group training methods of

executive development?
£À÷ÁÖ SÊ \õμõ {ºÁõQ ÷©®£õmk¨ £°Ø] •øÓPÒ
¯õøÁ?
6. Point out the draw backs of social security measures in
India.
C¢v¯õÂÀ EÒÍ \‰P £õxPõ¨¦ vmh[PÎß SøÓ£õkPÒ
¯õøÁ?

7. State the features of the BARS methods of performance

appraisal.
BARS ö\¯ÀvÓß ©v¨¥mk •øÓ°ß A®\[PøÍ TÖP.

8. What are the benefits of employees participation in

management?
÷©»õsø©°À öuõÈ»õͺ £[÷PØ£vß |ßø©PÒ ¯õøÁ?

9. What is golden hand shake?

ö£õß øPS¾UPÀ GßÓõÀ GßÚ?

10. Point out any two of obligations of a Trade Union.

öuõÈØ \[P[PÎß H÷uÝ® Cμsk Phø©PøÍ _miU
PõmkP.

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the organisational level. Challenges faced

by the HR department.
©Ûu ÁÍzxøÓ GvºöPõÒЮ {ÖÁÚ{ø»
\ÁõÀPøÍ ÂÁ›UP.

Or
(b) What is succession planning? What are its
objectives?
Áõ›_ E›ø©z vmhªhÀ GßÓõÀ GßÚ? Auß
÷|õUP[PÒ ¯õøÁ?

2 D–1697
12. (a) Bring out the need for conducting training needs
assessment.
£°Ø] ÷uøÁPøÍ ©v¨¥k ö\´ÁuØPõÚ
Põμn[PøÍ öÁÎUöPõnºP.
Or
(b) Explain the essential components of lecture
methods of training.
›Äøμ £°Ø]°ß •UQ¯ TÖPøÍ ÂÍUSP.

13. (a) Bring out the objectives and benefits of HR audit.

©ÛuÁÍz uoUøP°ß ÷|õUP[PøͲ®
£¯ßPøͲ® öÁÎUöPõnºP.
Or
(b) What are the steps to be taken by a company to
reduce labour turnover?
öuõÈ»õͺ öÁÎ÷¯ØÓzøu SøÓUP J¸ {ÖÁÚ®
GkUP ÷Ási¯ |hÁiUøPPÒ ¯õøÁ?

14. (a) What is demotion? What are the condition for

demotion?
£o CÓUP® GßÓõÀ GßÚ? AÆÁõÖ ö\´ÁuØPõÚ
{£¢uøÚPÒ ¯õøÁ?
Or
(b) Brief the features of workmen’s compensation Act
1923.
£o¯õͺ £n CǨ¥mka \mh®, 1923&ß •UQ¯
A®\[PøÍ _¸USP.

15. (a) As a HR manager, how would you identify an

handle employee grievances?
J¸ ©ÛuÁÍ ÷©»õÍμõP, FȯºPÎß SøÓPøÍ
G[VÚ® PshÔ¢x øP¯õÒú?
Or

3 D–1697
 (b) What is computerised HRIS? What are its sun
systems?
PoÛ ©¯©õUP¨£mh ©ÛuÁÍ uPÁÀ Aø©¨¦
GßÓõÀ GßÚ? Auß xøn Aø©¨¦PÒ ¯õøÁ?

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Discuss the different phases of HRM.

©ÛuÁÍ ÷©»õsø©°ß £À÷ÁÖ {ø»Pøͨ £ØÔ
ÂÁõvUP.

17. Elaborate the rules to be followed by an interviewer while

conducting an interview.
÷|ºPõnÀ |hzx®÷£õx ÷|ºPõnÀ |hzx£Áº
¤ß£ØÓ÷Ási¯ ÂvPøÍ ÂÁ›UP.

18. Describe the principles of wage and salary

administration.
Fv¯® ©ØÖ® \®£Í {ºÁõP ÷Põm£õkPøÍ ÂÁ›UP.

19. Suggest any five measures for improving performance

appraisal.
ö\¯ÀvÓß ©v¨¥møh ÷©®£kzu HuõÁx I¢x
ÁÈ•øÓPøͨ £›¢xøμUP.

20. Enumerate the features of collective bargaining what are

the prerequisites for successful collective bargaining?
Tmk¨ ÷£μzvß A®\[PøÍ TÖP. öÁØÔPμ©õÚ Tmh¨
÷£μzvØPõÚ •ß {£¢uøÚPÒ ¯õøÁ?

————————

4 D–1697
 D–1698 Sub. Code
31

DISTANCE EDUCATION

COMMON FOR M.B.A. (General)/IB/

B & F/CS/PM/HM/HRM/T/EM/RM/TM/LM/CM/FM/
MM/SM/P & OM/Co-Op Mgt. DEGREE EXAMINATION,
DECEMBER 2021.

Third Semester

MARKETING MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)
Answer ALL questions.

1. What is marketing environment?

\¢øu°kuÀ `Ì{ø» GßÓõÀ GßÚ?

2. What is Globalization?
E»P©¯©õuÀ GßÓõÀ GßÚ?

3. What is marketing research?

\¢øu°køP B´Ä GßÓõÀ GßÚ?

4. What do you mean by marketing mix?

\¢øuU P»øÁ GßÓõÀ GßÚ?

5. What is Branding?
ö£õ¸Ò SÔ¨¥k GßÓõÀ GßÚ?

6. What is logistic decision?

HØ£õmi¯À •iÄ GßÓõÀ GßÚ?
7. What do you mean by impersonal selling?
BÒ \õμõ ÂØ£øÚ GßÓõÀ GßÚ?

8. What is advertising?
ÂÍ®£μ® GßÓõÀ GßÚ?

9. What is advertisement copy?

ÂÍ®£μ |PÀ GßÓõÀ GßÚ?

10. What do you mean by Data warehouse?

uμÄU Qmh[Q GßÓõÀ GßÚ?
SECTION B — (5 × 5 = 25 marks)
Answer ALL the questions, choosing either (a) or (b).

11. (a) Briefly explain the external environmental factors

of marketing.
\¢øu°køP°ß öÁΦμ `Ì{ø»U PõμoPøÍ
_¸UP©õP ÂÍUSP.
Or
(b) Explain the role of digitalization in marketing
environment.
\¢øu¨£kzxuÀ `Ì{ø»°À iâmhÀ ©¯©õUP¼ß
£[QøÚ ÂÍUSP.

12. (a) Explain the process of consumer buying behaviour.

~Pº÷Áõº Áõ[S® |hzøu°À EÒÍ £À÷ÁÖ
£i{ø»ø¯ ÂÍUSP.
Or
(b) What is product positioning? State the importance
of product positioning.
ö£õ¸Ò {ø»¨£kzxuÀ GßÓõÀ GßÚ? ÷©¾® Auß
•UQ¯zxÁzøu TÖP.

2 D–1698
13. (a) Explain the procedures for fixing the price of a
product.
J¸ ö£õ¸Îß Âø»°kÁuØPõÚ £À÷ÁÖ •øÓPøÍ
ÂÍUSP.
Or
(b) List out the functions of a middleman.
CøhzuμP›ß £oPøͨ £mi¯¼kP.

14. (a) Explain the steps involved in the selling process.

ÂØ£øÚ ö\´•øÓ°À EÒÍ £i{ø»PøÍ ÂÍUSP.
Or
(b) Explain the role of online sales promotional
activities in sales.
ÂØ£øÚ°À Bßø»ß ÂØ£øÚ ÂÍ®£μ
|hÁiUøPPÎß £[QøÚ ÂÍUS.

15. (a) What is advertisement budget? State the uses of it.

ÂÍ®£μz vmhªhÀ GßÓõÀ GßÚ? Auß £¯ßPÒ
¯õx?
Or
(b) Explain the role of data mining in customer
relationship management.
ÁõiUøP¯õͺ öuõhº¦ ÷©»õsø©°À uPÁÀ
_μ[Pzvß £[QøÚ ÂÍUSP.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.

16. Explain different types of pricing policies adopted by a

marketer.
\¢øu¨£kzx£Áº ÷©ØöPõÒЮ £À÷ÁÖ ÁøP¯õÚ
Âø»UöPõÒøPPøÍ £ØÔ ÂÁ›.

3 D–1698
17. Explain 7P’s in service marketing mix.
÷\øÁa \¢øu¨£kzxuÀ EÒÍ 7P’s ÂÁ›.

18. Explain the stages involved in product life cycle.

ö£õ¸Ò ÁõÌUøP _ÇØa]°À EÒÍ £À÷ÁÖ {ø»PøÍ
ÂÍUS.

19. Describe the modern trends in retailing in detail.

]À»øÓ ÂØ£øÚ°À EÒÍ |ÃÚ ÷£õUSPøÍ ÂÁ›UP.

20. Explain the methods of recruitment and training

procedures adopted by the organization while selecting
sales force.
{ÖÁÚzvÀ ÂØ£øÚ¯õͺPøÍ ÷uºÄ ö\´²® ÷£õx ÷©ØU
öPõÒͨ£k® Bm÷\º¨¦ ©ØÖ® £°Øa] •øÓPøÍ
ÂÍUSP.

————————

4 D–1698
 D–1699 Sub. Code
32

DISTANCE EDUCATION

Common for M.B.A. (General)/IB/B&F/CS/PM/HM/HRM/

T/EM/RM/TM/LM/CM/FM/MM/SM/P&OM/Co.Op.Mgt.
DEGREE EXAMINATION, DECEMBER 2021.

Third Semester

FINANCIAL MANAGEMENT

(CBCS 2018 – 19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

All questions carry equal marks.

1. Define the term “Financial Management”.

“{v ÷©»õsø©” Áøμ¯Ö.

2. What do you understand about long term capital?

}shPõ» ‰»uÚzøu £ØÔ }º AÔÁx ¯õx?

3. What is cost of capital?

‰»uÚ AhUP® GßÓõÀ GßÚ?

4. What is capital Investment?

‰»uÚ •u½k GßÓõÀ GßÚ?

5. Define working capital.

|h¨¦ ‰»uÚ® Áøμ¯Ö.
6. What is meant by operating leverage?
C¯UP ö|®¦ ÷PõÀ GßÓõÀ GßÚ?

7. What do you mean by inventory management?

\μUQ¸¨¦ ÷©»õsø© £ØÔ }º ö£õ¸Ò öPõÒÁx ¯õx?

8. What is Dividend?
£[Põuõ¯® GßÓõÀ GßÚ?

9. What is cash management?

öμõUP ÷©»õsø© GßÓõÀ GßÚ?

10. What is ‘Tax Avoidance’?

‘Á› uº¨¦’ GßÓõÀ GßÚ?

PART B — (5  5 = 25 marks)

Answer ALL the questions, choosing either (a) or (b).

All questions carry equal marks.

11. (a) Explain the objective of financial management.

{v ÷©»õsø©°ß ÷|õUP[PøÍ ÂÍUSP.
Or
(b) Explain the relationship between risk and return.
Chº ©ØÖ® Á¸Áõ´ CμsiØS® Cøh÷¯ EÒÍ
EÓÄ•øÓø¯ ÂÍUSP.

12. (a) Explain the factors determining capital structure.

‰»uÚ Aø©¨ø£ {ºn°UPU Ti¯ PõμoPøÍ
ÂÍUSP.
Or
(b) What are advantages of Average Rate of Return
method?
\μõ\› Á¸©õÚ ÂQu •øÓ°ß |ßø©PÒ ¯õøÁ?

2 D–1699
13. (a) Explain the objective of Receivable Management.
PhÚõÎPÒ ÷©»õsø©°ß ÷|õUP[PøÍ ÂÍUSP.

Or
(b) Write a short note on Decision tree analysis.
•iÄ ©μ £S¨£õ´Ä £ØÔ ]Ö SÔ¨¦ ÁøμP.

14. (a) What are the objectives of cash management?

öμõUP ÷©»õsø© ÷|õUP[PÒ ¯õøÁ?

Or
(b) Explain the different types of dividend policy.
£[Põuõ¯U öPõÒøP°ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

15. (a) Explain the Importance of Capital Budgeting.

‰»uÚz vmhzvß •UQ¯zxÁzøu ÂÍUSP.

Or
(b) Explain the concept of working capital.
|h¨¦ •u¼ß P¸zxUPøÍ ÂÍUSP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the role of financial management in the business

organisation.
¯õ£õμ {ÖÁÚzvÀ {v ÷©»õsø©°ß £[PΨø£
ÂÁ›.

17. Discuss the different methods of calculating the cost of

equity capital.
\õuõμn £[SPÎß ‰»uÚ AhUPzøu PnUQk® £À÷ÁÖ
•øÓPøÍ ÂÁõv.

3 D–1699
18. Discuss the significance of working capital in a firm.
J¸ {ÖÁÚzvß |h¨¦ ‰»uÚzvß •UQ¯zxÁzøu
ÂÁõv.

19. Describe briefly the risks benefits of holding inventory.

\μUSPøÍ C¸¨¦ øÁzv¸¨£uõÀ HØ£hU Ti¯ Chº ©ØÖ®
|ßø©PÒ £ØÔ Â›ÁõP ÂÁ›.

20. Explain the factors that determining the dividend policy

of a firm.
£[Põuõ¯U öPõÒøPø¯ {ºn°US® PõμoPøÍ ÂÍUSP.

————————

4 D–1699
 D–1700 Sub. Code
31733A1

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

Management

INDUSTRIAL RELATIONS MANAGEMENT

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Mention any four directive principles of state policy.

Aμ_ öPõÒøP°ß H÷uÝ® |õßS ÁÈUPõmk
÷Põm£õkPøÍU TÖP.

2. Define ‘Trade union’.

‘öuõÈØ\[P®’ – Áøμ¯Ö.

3. Write a note on ILO.

ILO ]ÖSÔ¨¦ ÁøμP.

4. What is Works Committee?

£nUSÊ GßÓõÀ GßÚ?

5. What do you mean by voluntary arbitration?

ußÚõºÁ |kÁº wº¨£õ¯® GßÓõÀ GßÚ?
6. Write a note on industrial peace.
öuõÈØxøÓ Aø©v £ØÔ SÔ¨¦ GÊxP

7. What is collective bargaining?

Tmk ÷£μ® GßÓõÀ GßÚ?

8. Write a note on lockout.

PuÁøh¨¦ & SÔ¨¦ GÊxP.

9. Write any two functions of employee safety programme.

£o¯õͺ £õxPõ¨¦ vmhzvß H÷uÝ® Cμsk £oPøÍU
TÖ.

10. Write a note on house journals of a company.

{ÖÁÚ \g]øP & SÔ¨¦ GÊxP.

PART B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Describe the salient features of constitution of

India.

C¢v¯ Aμ]¯»ø©¨¦a \mhzvß ]Ó¨¦ A®\[PøÍ

ÂÁ›.

Or
(b) Describe the various phases of trade union
movement.
öuõÈØ\[P C¯UPzvß £À÷ÁÖ £i{ø»PøÍ
ÂÍUSP.

2 D–1700
12. (a) Discuss the causes of inter union rivalries.
öuõÈØ\[P[PÐUS Cøh÷¯ {»Ä® ÷£õmiUPõÚ
Põμn[PÒ ÂÁõvUP.

Or
(b) Describe the evolution of international labour
movement.
\ºÁ÷u\ öuõÈ»õͺ C¯UPzvß ÷uõØÓzvøÚ
ÂÁ›UPÄ®.

13. (a) What are labour welfare funds? Why are they
needed?
öuõÈ»õͺ |»ß {v GßÓõÀ GßÚ? Auß ÷uøÁø¯
Á¼²ÖzxP.
Or
(b) Describe the types of negotiations.
÷£a_ Áõºzøu°ß £À÷ÁÖ ÁøPPøÍ ÂÁ›UPÄ®.

14. (a) Describe the process of collective bargaining.

Tmk¨ ÷£μzvß ö\¯À •øÓPøÍ ÂÁ›UPÄ®.
Or
(b) Explain the various reports of wage boards.
Fv¯ Áõ›¯[PÎß £À÷ÁÖ AÔUøPPÒ £ØÔ
ÂÍUSP.

15. (a) Describe the employee communication channels.

£o¯õͺ uPÁÀ öuõhº¦ FhP[PøÍ ÂÁ›UPÄ®.
Or
(b) What are the problems faced by female labourers in
India?
C¢v¯õÂß ö£s öuõÈ»õͺPÒ \¢vUS®
¤μa\øÚPÒ GßÚ?
3 D–1700
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Elaborate the fundamental rights as laid down in the

Indian Constitution.
C¢v¯ Aμ]¯»ø©¨¦a \mhzvÀ TÓ¨£mkÒÍ Ai¨£øh
E›ø©PøÍ ÂÍUSP.

17. Explain the concept of industrial relations and discuss

the role of employers and the unions in industrial
relations.
öuõÈÀ EÓÄPÎß P¸zx¸øÁ ÂÁ›UPÄ®, AuÝhß
öuõÈÀ EÓÄPÎÀ £o¯õͺPÒ ©ØÖ® öuõÈØ\[P[PÎß
£[øP ÂÁ›UPÄ®.

18. Explain the impact, causes and prevention of strikes

lockout and disputes.
÷Áø» {Özu®, PuÁøh¨¦ ©ØÖ® §\ÀPÎß uõUP[PÒ,
ÂøÍÄPÒ ©ØÖ® uk¨¦•øÓPøÍ ÂÁ›UPÄ®.

19. Elaborate the measures of safety committee.

£õxPõ¨¦ SÊÂß |hÁiUøPPøÍ ÂÁ›UPÄ®.

20. Describe the functions of grievance redressal machinery.

SøÓPÒ wºUS® wº¨£õ¯zvß ö\¯À£õkPøÍ ÂÁ›UPÄ®.

—————

4 D–1700
 D–1703 Sub. Code
31734A2

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

LABOUR LEGISLATIONS – I

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What is Meant by Welfare provisions?

|» ÂvPÒ GßÓõÀ GßÚ?

2. Who is an Occupier?
BUQ쪨£õͺ GߣÁº ¯õº?

3. What do you mean by compensation?

CǨ¥k ‰»® GßÓõÀ GßÚ?

4. Write a note on remedies of employer against stranger.

A¢{¯¸US GvμõP •u»õÎ°Ò £›Põμ[PÒ ¯õøÁ?

5. State the objectives of Industrial Disputes.

öuõÈÀ uPμõÖPÎß ÷|õUP[PÒ ¯õøÁ?

6. What is lay off?

£o}UP® GßÓõÀ GßÚ?
7. Differentiate transfer and closure.
©õØÓ® ©ØÖ® ‰kuÀ ÷ÁÖ£kzxP.

8. Write any two Powers of Authorities under shops and

establishment Act 1947.
PøhPÒ ©ØÖ® {ÖÁÚ[PÒ \mhzvß £i AvPõ›PÎß
AvPõμ[PøÍ GÊxP.

9. Write a note on Medical Benefit Council.

©¸zxÁ Eu \ø£ £ØÔ TÖP.

10. Write a note on “Penalty”.

ushøÚ SÔ¨¦ ÁøμP.

PART B — (5  5 = 25 marks)

Answer ALL the questions choosing either (a) or (b)

11. (a) Enumerate the powers of the Inspectors appointed

under The Factories Act 1948.
1948 B® Bsk öuõÈØ\õø»PÒ \mhzvß RÌ
B´ÁõͺPÎß AvPõμ[PøÍ ÂÁ›.
Or
(b) Discuss the Penalty provisions of the Factories Act,
1948.
1948 B® Bsk öuõÈØ\õø»PÒ \mhzvß RÌ EÒÍ
ushøÚ ÂvPøÍ ÂÁõvUPÄ®.

12. (a) Elucidate the method of calculating wages under

Workmen’s Compensation Act 1923.
Áõȯº |mhDk \mh®, 1923 RÌ Fv¯ JxURmøh
PnUQk® •øÓ £ØÔ ÂÁ›.
Or
(b) Discuss the role of Commission of Workmen’s
compensation.
|mh Dk BøÚ¯zvß £[S £ØÔ ÂÁõvUPÄ®.

2 D–1703
13. (a) Explain the causes and remedies of Industrial
Disputes.
öuõÈÀ uPμõÖPÎß Põμn[PÒ ©ØÖ® wºÄ •øÓ
£ØÔ ÂÁ›.
Or
(b) Enumerate the procedure for retrenchment.
BmSøÓ¨¦ |øh•øÓø¯ ÂÍUSP.

14. (a) Enumerate the important provisions under

Industrial Disputes Act, 1947.
öuõÈØ uPμõÖPÒ \mh®, 1947 RÌ EÒÍ •UQ¯
¤›ÄPøÍ ÂÍUSP.
Or
(b) Explain the features of shops and Establishment
Act 1947.
PøhPÒ ©ØÖ® {ÖÁÚ[PÒ \mh®, 1947 Cß
A®\[PøÍ ÂÍUSP.

15. (a) Explain the provisions relating to contribution

under Employees state Insurance Act, 1948.
öuõÈ»õͺ Aμ_ Põ¨¦Öva \mhzvß £[PΨ¦
HØ£õk £ØÔ ÂÍUSP.
Or
(b) Explain the Offences and Penalties under
Employee’s State Insurance Act, 1948.
öuõÈ»õͺ Aμ_ Põ¨¦Öv \mhzvß RÌ SØÓ[PÒ
©ØÖ® ushøÚPøÍ ÂÁ›UPÄ®.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the procedure for licensing and registration of

factories.
E›©® ©ØÖ® öuõÈØ\õø»PÒ £vÄ •øÓø¯ ÂÁ›.

3 D–1703
17. Write a short note on the following with reference the
Workmen’s Compensation Act, 1923.

(a) Dependant

(b) Partial Disablement.

(c) Wages

(d) Workman.
|mh Dk \mh®, 1923 Cß Ai¨£øh°À ]Ö SÔ¨¦ ÁøμP.

(A) £Sv C¯»õø©

(B) \õº¢v¸¨÷£õº

(C) T¼

(D) ÷Áø»¯õÒ

18. Explain the role of collective bargaining in the settlement

of disputes in the modern Industrial setup.
|ÃÚ öuõÈÀ Aø©¨¦ •øÓ°À ÷©õuÀ wºøÁ°À Tmk¨
÷£μ® BØÖ® £[øP ÂÁ›.

19. Explain the important provisions of shops and

Establishment Act, 1947.
PøhPÒ ©ØÖ® {ÖÁÚ[PÒ \mh® 1947Cß •UQ¯
P¸zxøÍ ÂÍUSP.

20. Define the cash benefits as well as the eligibility

conditions and duration of the benefits under the ESI
Scheme.
öuõÈ»õͺ Aμ_ Põ¨¦Öv vmhzvß EÒÍ £n EuÂ, uSv
{£¢uøÚPÒ ©ØÖ® Põ» Áøμ¯øÓ SÔzx ÂÍUSP.

————————

4 D–1703
 D–1706 Sub. Code
31735A3

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

TRAINING AND DEVELOPMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. What is training?
£°Ø] GßÓõÀ GßÚ?

2. What do you mean by individual training?

uÛ |£º £°Ø] Gߣøu¨ £ØÔ }º öPõÒЮ ö£õ¸Ò
¯õx?

3. State any two objectives of assessment of training.

£°Ø] ©v¨¤ku¼ß H÷uÝ® Cμsk ÷|õUP[PøÍ
SÔ¨¤kP.

4. Write a note on professional tax.

öuõÈÀÁ› £ØÔ SÔ¨¦ ÁøμP.

5. What is induction training?

AÔ•P¨ £°Ø] GßÓõÀ GßÚ?
6. State the importance of employee training.

öuõÈ»õÎUS £°Ø]¯Îzu¼ß •UQ¯zxÁzøu TÖP.

7. What executive development programme.

{ºÁõQ ÷©®£kzuÀ vmh® GßÓõÀ GßÚ?

8. What is meant by simulation training?

J¨¦ÖÁõUP¨ £°Ø] Gߣuß ö£õ¸Ò ¯õx?

9. Point out any two Government policy initiatives for

training.

£°Ø]UPõÚ H÷uÝ® Cμsk Aμ_ öPõÒøP •¯Ø]PøÍz

u¸P.

10. What is job rotation?

£o _ÇØ] GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) Explain the need for training.

£°Ø]°ß ÷uøÁPøÍ ÂÍUSP.

Or

(b) State the various levels of training.

£°Ø]°ß £À÷ÁÖ {ø»PøÍ SÔ¨¤kP.

12. (a) What are the contents of a training programme.

J¸ £°Ø] vmhzvß EÒÍhUP[PÒ ¯õøÁ?

Or

2 D–1706
 (b) Write a note on:

(i) Task analysis

(ii) Individual analysis.

SÔ¨¦ ÁøμP :

(i) £o £S¨£õ´Ä

(ii) uÛ¨£mh £S¨£õ´Ä.

13. (a) What are the duties of training manager?

£°Ø] ÷©»õÍ›ß Phø©PÒ ¯õøÁ?

Or

(b) Explain the challenges in employee training.

FȯºPÒ £°Ø]°ß \ÁõÀPøÍ ÂÍUSP.

14. (a) What is the need for executive development

programme?

{ºÁõQ ÷©®£kzuÀ vmhzvß AÁ]¯® GßÚ?

Or

(b) Describe the significance of evaluation of training.

£°Ø] ©v¨¤ku¼ß •UQ¯zxÁzvøÚ ÂÁ›.

15. (a) What is the need for learning theories?

PØÓÀ ÷Põm£õkPÎß ÷uøÁPÒ ¯õøÁ?

Or

(b) State the role of trainer in evaluation.

©v¨¤ku¼À £°Ø]¯õÍ›ß £[PΨ¤øÚ TÖP.

3 D–1706
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the objectives of training and development

programme.
£°Ø] ©ØÖ® ÷©®£kzuÀ vmhzvß ÷|õUP[PøÍ
ÂÍUSP.

17. Elaborate the duties and responsibilities of a training

manager.
J¸ £°Ø] ÷©»õÍ›ß Phø©PøͲ® ö£õÖ¨¦PøͲ®
ÂÍUSP.

18. Explain the methods of training.

£°Ø]°ß ÁøPPøÍ ÂÍUSP.

19. Describe the implications of executive development

programme.
{ºÁõQ ÷©®£õmk vmh[PÎß uõUP[PøÍ ÂÁ›.

20. Elaborate the role of games in training session.

£°Ø] A©ºÄPÎÀ ÂøͯõmkPÎß £[PΨø£ ÂÁ›UP.

–––––––––––––––

4 D–1706
 D–1701 Sub. Code
31733B1

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

MARKETING OF SERVICES

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions.

1. List down the features of services.

÷\øÁ°ß A®\[PøÍ £mi¯¼kP.

2. Define services marketing.

÷\øÁ \¢øu°kuÀ SÔzx Áøμ¯ÖUPÄ®.

3. What are the features of vision statement?

{ÖÁÚzvß öuõø»÷|õUS ÷|õUSU TØÔß A®\[PÒ
¯õøÁ?

4. What is called marketing mix?

\¢øu°kuÀ P»¨¦U TÖPÒ ¯õøÁ?

5. List down the merits of skimming pricing.

E¯ºzvU SøÓzuÀ Âø»°køP°ß |ßø©PøÍ
£m¯¼kP.
6. Write short note on ‘‘Intangibility’’.
PsqUS¨ ¦»¨£hõ TÖPÒ SÔzx ]ÖSÔ¨¦ GÊxP.

7. What is known as logistics management?

HØ£õmi¯À ÷©»õsø© GßÓõÀ GßÚ?

8. What are the merits e-marketing?

ªßÚÝ \õº¢u \¢øu°¯¼ß |ßø©PÒ ¯õøÁ?

9. List down the key elements of service location.

÷\øÁ Ch® SÔzu •UQ¯ TÖPøÍ £mi¯¼kP.

10. What is known as consideration?

£»ß ö£ÖÁx GßÓõÀ GßÚ?

PART B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Distinguish between product and services. Give

examples.
ö£õ¸Ò ©ØÖ® ÷\øÁø¯ ÷ÁÖ£kzvU PõmkP.
Euõμn® ÁÇ[PÄ®.
Or
(b) What are the classifications of service? Explain in
detail.
÷\øÁ°ß ÁøP¨£õkPÒ ¯õøÁ? ›ÁõP ÂÍUPÄ®.

12. (a) Discuss the significance of communication of

services.
÷\øÁ SÔzu uPÁÀ öuõhº¤ß •UQ¯zxÁzøu
ÂÍUSP.
Or

2 D–1701
 (b) Explain the development of a marketing strategy.
\¢øu°køP Ezv Áͺa]ø¯ ÂÍUSP.

13. (a) Discuss the evolution of service quality concept.

÷\øÁ uμzvß £›nõ© Áͺa] SÔzx ÂÁ›UPÄ®.

Or
(b) Describe the key steps involved in customer
retention process.
ÁõiUøP¯õͺ uUPøÁzu¼ß Ai¨£øh ÁøμÄPÒ
¯õøÁ?

14. (a) Enumerate the significance of experimental

marketing.
AÝ£Á® \õº¢u \¢øu°ku¼ß •UQ¯zxÁ® SÔzx
ÂÁ›UPÄ®.

Or
(b) Define CRM. What are its objectives and process in
an organisation.
~Pº÷Áõº EÓÄ ÷©»õsø© & Áøμ¯Ö. J¸
{ÖÁÚzvß CRMß ÷|õUP[PÒ ©ØÖ® £i{ø»PÒ
¯õøÁ?

15. (a) Explain the genesis of bank marketing.

Á[Q°¯À ÷\øÁ \¢øu°ß ÷uõØÓ® SÔzx
ÂÍUPÄ®.

Or
(b) Discuss the challenges involved in transport
services marketing.
÷£õUSÁμzx ÷\øÁ \¢øu°ku¼À EÒÍ \ÁõÀPøÍ
ÂÁõvUPÄ®.

3 D–1701
 PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the bases and purpose of market segmentation

with appropriate examples.
\¢øu £S¨¤ß Ai¨£øh ©ØÖ® ÷|õUPzvøÚ E›¯
Euõμn[PÐhß ÂÍUPÄ®.

17. Discuss the need, objectives and elements of service

repositioning with suitable illustrations.
÷\øÁ ©Ö {ø»¨£kzu¼ß ÷uøÁ ÷|õUP® ©ØÖ® TÖPøÍ
Euõμnzxhß ÂÍUSP.

18. Define marketing mix. Explain the concept of 7P’s and its
significance.
\¢øu°¯À P»¨¦ TÖPÒ SÔzx Áøμ¯Ö. 7P’sß ÷|õUP®
©ØÖ® •UQ¯zxÁ® SÔzx ÂÍUPÄ®.

19. Discuss the current trends in India will regard to

telecommunication services marketing.
C¢v¯õÂÀ öuõø»zöuõhº¦ ÷\øÁ°ß uØ÷£õøu¯
÷£õUS SÔzx ÂÁõvUPÄ®.

20. ‘‘Education service cannot be treated as profit. Oriented

Service Industry’’ – Comment with examples.
‘‘PÀ ÷\øÁPøÍ »õ£ ÷|õUShß |hzxÁx ]Ó¨£õP
C¸UPõx’’ – Cx SÔzx ›ÁõÚ P¸zøu Euõμn[PÐhß
öu›ÂUPÄ®.

———————

4 D–1701
 D–1704 Sub. Code
31734B2

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

PROMOTIONAL MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. State the meaning of Promotional Management.

÷©®£õmk ÷©»õsø©°ß ö£õ¸øÍ TÖ.

2. List out any four promotional tools.

H÷uÝ® |õßS ÷©®£õmk P¸ÂPøÍ £mi¯¼kP.

3. What is the need of advertising?

ÂÍ®£μzvØPõÚ ÷uøÁ GßÚ?

4. What do you mean by copy development?

|PÀ ÷©®£õk GßÓõÀ GßÚ?

5. Write a note on broadcast.

JÎ£μ¨¦ £ØÔ J¸ SÔ¨¦ ÁøμP.
6. What is publicity?
ö£õx ÂÍ®£μ® (£»μÔ {ø») GßÓõÀ GßÚ?

7. What is Event Marketing?

{PÌÄ \¢øu°kuÀ GßÓõÀ GßÚ?

8. Give the meaning of personal selling.

÷|μi ÂØ£øÚ°ß ö£õ¸øÍ u¸P.

9. What is performance appraisal?

ö\¯ÀvÓß ©v¨¥k GßÓõÀ GßÚ?

10. What is social responsibility?

\‰P ö£õÖ¨¦ GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Bring out need for promotion of products.

ö£õ¸ÐUPõÚ \¢øu ÷©®£õmiß ÷uøÁPøÍ
öÁÎUöPõnºP.

Or
(b) What are the objectives of advertising?
ÂÍ®£μzvß ÷|õUP[PÒ ¯õøÁ?

12. (a) Summarize the functions of advertising agency.

ÂÍ®£μ {ÖÁÚ[PÎß £oPøÍ _¸UP©õP
GkzxøμUPÄ®.

Or

2 D–1704
 (b) Indicate the role of social media in advertisement.
ÂÍ®£μzvÀ \‰P FhP[PÎß £[øP TÖP.

13. (a) What are the techniques used in producing

advertisement for print?
Aa_ ÂÍ®£μzvøÚ u¯õ›¨£vÀ £¯ß£kzu¨£k®
~m£[PÒ ¯õøÁ?

Or
(b) Outline the importance of direct marketing.
÷|μi \¢øu¨£kzxu¼ß •UQ¯zxÁzøu ÷PõimkU
PõmkP.

14. (a) Distinguish between sales promotion and

advertisement.

ÂØ£øÚU ÷©®£õmiØS® ÂÍ®£μzvØS® Cøh÷¯

÷ÁÖ£kzxP.

Or
(b) Describe the objectives of sales force management.
ÂØ£øÚ SÊ ÷©»õsø©°ß ÷|õUP[PøÍ ÂÁ›.

15. (a) State the necessity of training sales personal.

ÂØ£øÚ £o¯õ͸US £°Ø] AΨ£vß
AÁ]¯zøuU TÖP.

Or
(b) What are the bases for promotional evaluation?
÷©®£õmk ©v¨¥miØPõÚ uÍ[PÒ ¯õøÁ?

3 D–1704
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Advertising is necessary for sales promotion. Do you

agree? Explain.
ÂØ£øÚ ÷©®£õmiØS ÂÍ®£μ® AÁ]¯®,
HØÖUöPõÒQÓõ¯õ? ÂÍUPÄ®.

17. Elaborate the characteristics of media.

FhP[PÎß £s¦PøÍ ÂÁ›UPÄ®.

18. Describe the tools of public relation.

ö£õx©UPÒ öuõhº¤ØPõÚ P¸ÂPøÍ ÂÁ›.

19. Explain different sales promotion measures.

öÁÆ÷ÁÖ ÂØ£øÚ ÷©®£õmk |hÁiUøPPøÍ ÂÍUSP.

20. Elucidate the ethics in promotion.

÷©®£õmiÀ EÒÍ ö|Ô•øÓPøÍ öuõÎÄ£kzxP.

——————

4 D–1704
 D–1707 Sub. Code
31735B3

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

PRODUCT MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Define Product.
ö£õ¸Ò Áøμ¯Ö.

2. What is commodity?
¯õ£õμ \μUS GßÓõÀ GßÚ?

3. What is product mix?

ö£õ¸Ò P»øÁ GßÓõÀ GßÚ?

4. What is feasibility testing?

\õzv¯UTÖ ÷\õuøÚ GßÓõÀ GßÚ?

5. What is reverse engineering?

uø»RÌ ö£õÔ°¯À GßÓõÀ GßÚ?
6. What is Test marketing?
÷\õuøÚ \¢øu¨£kzuuÀ GßÓõÀ GßÚ?

7. Write short notes on packaging.

]¨£ªkuÀ £ØÔ ]Ö SÔ¨¦ ÁøμP.

8. What is product strategy?

ö£õ¸Ò Ezv GßÓõÀ GßÚ?

9. What is product research?

Aø©¨¦ Põ»{ø» GßÓõÀ GßÚ?

10. What is Brand?

¯õ£õμUSÔ GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the product elimination.

ö£õ¸Ò }UP® £ØÔ ÂÁ›.

Or
(b) Distinguish between product and service.
ö£õ¸øͲ® ÷\øÁø¯²® ÷ÁÖ£kzxP.

12. (a) What is the need of new product development?

¦v¯ ö£õ¸Ò E¸ÁõUPzvß ÷uøÁ GßÚ?

Or
(b) List the stages in new product development process.
¦v¯ ö£õ¸Ò E¸ÁõUP £i{ø»PÎß £À÷ÁÖ
Pmh[PøÍ £mi¯¼kP.
2 D–1707
13. (a) What are the characteristics of brand loyalty?
¯õ£õμUSÔ Â_Áõ\zvß £s¦PÒ ¯õøÁ?
Or
(b) Distinguish between brand equity and brand image.
¯õ£õμUSÔ ÷|ºø© ©ØÖ® ¯õ£õμUSÔ
©Ú¨£i©® ÷ÁÖ£kzxP.
14. (a) Bring out the sources of innovation.
¦v¯ Psk¤i¨¤ØPõÚ ‰»õuõμ[PøÍ £mi¯¼kP.
Or
(b) What are the reasons for product failure?
ö£õ¸Ò ÷uõÀÂUPõÚ Põμn[PÒ ¯õøÁ?
15. (a) List out the 7s framework in new product
development.
¦v¯ ö£õ¸Ò ÷©®£õk E¸ÁõUPzvÀ 7s Pmhø©¨ø£
£mi¯¼kP.
Or
(b) Explain the necessity of brand positioning.
¯õ£õμUSÔ {ø»¨£kzu¼ß AÁ]¯zøu ÂÍUSP.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.
16. Explain the classification of product with suitable
examples.
ö£õ¸Ò ÁøP¨£õmøh GkzxUPõmkPÐhß ÂÍUSP.
17. Elaborate the different branding strategies.
£À÷ÁÖ Â¯õ£õμUSÔ EzvPøÍ £ØÔ ÂÁ›.

3 D–1707
18. Bring out the success and failures in launch of new
product in India.
C¢v¯õÂÀ ¦v¯ ö£õ¸Ò \¢øu¨£kzxu¼À EÒÍ öÁØÔ
÷uõÀÂPøÍ £mi¯¼kP.

19. Discuss different strategies adopted by a marketer for

promoting new products.
¦v¯ ö£õ¸Ò ÷©®£õmiÀ J¸ \¢øu¯õͺ £¯ß£kzx®
£À÷ÁÖ \¢øu°køP EzvPøÍ ÂÁõvUP.

20. Describe each of the main stages of the product life cycle.
ö£õ¸Ò ÁõÌUøP _ÇØ]°ß •UQ¯ {ø»PøÍ ÂÁ›.

——————

4 D–1707
 D–1702 Sub. Code
31733C1

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

MANAGEMENT OF FUNDS

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

1. What is Capitalization?

‰»uÚ©õUP® GßÓõÀ GßÚ?

2. What is short-term finance?

SÖQ¯ Põ» {v GßÓõÀ GßÚ?

3. What is retained earnings?

C¸zv øÁUP¨£mh Á¸©õÚ® GßÓõÀ GßÚ?

4. What is implicit cost?

EÒÍõº¢u ö\»ÄPÒ GßÓõÀ GßÚ?

5. What is under-capitalization?

‰»uÚ©õUP® GßÓõÀ GßÚ?

6. What is Sensitivity Analysis?

Tº¢uÔ²® £S¨£õ´Ä GßÓõÀ GßÚ?
7. What is Service Leasing?
÷\øÁU SzuøP GßÓõÀ GßÚ?
8. What is Venture Capital?
xoPμ ‰»uÚ® GßÓõÀ GßÚ?
9. What is syndicated loan?
]ßi ÷Pm PhßPÒ GßÓõÀ GßÚ?
10. Name any two multilateral financial institutions name.
H÷uÝ® Cμsk £ß•P {v {ÖÁÚ[PÎß ö£¯ºPøÍU
SÔ¨¤kP.
PART B — (5  5 = 25 marks)
Answer ALL the questions, choosing either (a) or (b).
11. (a) What is allocation of funds? State the advantages of
proper allocation of funds.
{v JxURk GßÓõÀ GßÚ? •øÓ¯õÚ {v JxURmiß
|ßø©PøÍ TÖ.
Or
(b) What is profitability? Explain the profitability
analysis and decision making.
C»õ£ £S¨¦ GßÓõÀ GßÚ? C»õ£¨ £S¨£õ´Ä
©ØÖ® •iÄ Gkzuø» ÂÍUS.
12. (a) What is Risk? Explain the various methods of
managing risk.
Chº GßÓõÀ GßÚ? ChºPøÍ ÷©»õsø© ö\´²®
£À÷ÁÖ •øÓPøÍ ÂÍUS.
Or
(b) Differentiate the explicit cost and implicit cost.
öÁίõº¢u ©ØÖ® EÒÍõº¢u ö\»ÄPøÍ ÷ÁÖ£kzv
Põmk.

2 D–1702
13. (a) Explain any four Global financial instruments in
detail.

E»P AÍ»õÚ {v P¸ÂPÒ/‰»[PÒ H÷uÝ®

|õßS £ØÔ Â›ÁõP ÂÍUS.

Or

(b) Differentiate capital structure and asset structure.

‰»uÚ Aø©¨¦ ©ØÖ® ö\õzxPÎß Aø©¨¦

÷ÁÖ£kzv PõmkP.

14. (a) What is optimum capital structure? How the firm

can attain the optimum capital structure? Explain.

EP¢u ‰»uÚ Pmhø©¨¦ GßÓõÀ GßÚ? J¸ {ÖÁÚ®

GÆÁõÖ EP¢u ‰»uÚ Pmhø©¨¦ Aø©UP •i²®
Gߣøu ÂÍUS.

Or

(b) Explain various types of leasing.

£À÷ÁÖ ÁøP¯õÚ SzuøPPøÍ ÂÁ›.

15. (a) What are the Pros and Cons of venture capital?

xoPμ ‰»uÚzvß |ßø© wø©PÒ ¯õøÁ?

Or

(b) Identify the drawbacks of debentures as a source of

finance.

J¸ {v Buõμ©õP Phß £zvμ[PÎß SøÓ£õkPÒ

¯õøÁ?

3 D–1702
 PART C — (3  10 = 30 marks)
Answer any THREE questions.

16. What is foreign Currency Risk? Explain the methods of

managing the foreign currency risk.
A¢{¯ ö\»õÁo Chº GßÓõÀ GßÚ? AÆÂhºPøÍa
\©õÎUS® •øÓPøÍ ÂÍUS.

17. What is capital structure? Explain various types of

capital structure.
‰»uÚ Pmhø©¨¦ GßÓõÀ GßÚ? £À÷ÁÖ ‰»uÚ
Pmhø©¨ø£ ÁøPPøͨ £ØÔ ÂÍUS.

18. Explain various types of sources of funds with suitable

example.
£À÷ÁÖ ÁøP¯õÚ {v ‰»[PÒ £ØÔ ÂÍUP©õP
Euõμnz÷uõk GÊxP.

19. Explain the various factors determining the fixed capital

needs of a firm.

J¸ {ÖÁÚzvß {ø»¯õÚ ‰»uÚz ÷uøÁPøÍz

wº©õÛUS® PõμoPøÍ ÂÁ›.

20. Explain the various tools and techniques of capital

budgeting.
‰»uÚ vmh¨ £mi¯¾UPõÚ £À÷ÁÖ P¸ÂPÒ ©ØÖ®
~m£[PøÍ £ØÔ ÂÍUS.

————————

4 D–1702
 D–1705 Sub. Code
31734C2

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

INVESTMENT ANALYSIS AND PORTFOLIO

MANAGEMENT

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL the questions.

1. What is investment?
•u½k GßÓõÀ GßÚ?

2. Define risk.
Chº Áøμ¯Ö.

3. What is speculation?
FP ÁõoP® GßÓõÀ GßÚ?

4. What are bonus shares?

FUP¨ £[S GßÓõÀ GßÚ?

5. What is right shares?

E›ø©¨ £[SPÒ GßÓõÀ GßÚ?
6. What is portfolio?
•u½mkz öuõS¨¦ GßÓõÀ GßÚ?

7. What is portfolio audit?

•u½mk öuõS¨¦ uoUøP GßÓõÀ GßÚ?

8. What is dollar cost averaging?

hõ»º Âø» \μõ\› GßÓõÀ GßÚ?

9. What is primary market?

•ußø© \¢øu GßÓõÀ GßÚ?

10. What are the objectives of SEBI?

C¢v¯ £[S ©ØÖ® £›ÁºzuøÚ Áõ›¯zvß ÷|õUP[PÒ
¯õøÁ?

PART B — (5 × 5 = 25 marks)

Answer ALL the questions choosing either (a) or (b)

11. (a) Explain the requirements for listing the shares in

the stock market.
£[SPøÍ £[S \¢øu°ß £mi¯¼À ÷\º¨£uØPõÚ
÷uøÁPøÍ ÂÁ›.

Or
(b) Safety, liquidity and profitability are the important
objectives of investment management - Elucidate.
‘£õxPõ¨¦’, ‘}ºø©z ußø© ©ØÖ® C»õ£ªSø©÷¯
•u½mk ÷©»õsø©°ß •UQ¯ ÷|õUP[PÍõS® &
öuÎÄ£kzxP.’

2 D–1705
12. (a) What are the advantages of investing in preference
shares?

•ßÝ›ø©¨ £[SPÎß •u½k ö\´Ávß |ßø©PÒ

¯õøÁ?

Or

(b) Distinguish between the investment and

speculations.

•u½iØUS®, FP Áõo£zvØS® Cøh÷¯ EÒÍ

÷ÁÖ£õkPøÍU u¸P.

13. (a) Explain any two methods of valuation of ordinary

shares.

\õuõμn¨ £[SPøÍ ©v¨¥k ö\´²® HuõÁx Cμsk

•øÓPøÍ ÂÍUSP.

Or

(b) Explain the uses of moving average analysis.

©õÖ® \μõ\› £S¨£õ´Âß £¯ßPøÍ Â›ÁõP

GkzxøμUPÄ®.

14. (a) Explain Sharpe’s two factor model.

åõº¨¤ß Cμsk Põμo ©õv›ø¯ ÂÍUSP.

Or

(b) Explain the assumptions of CAPM.

CAPM&ß AÝ©õÚ[PøÍ ÂÍUSP.

3 D–1705
15. (a) Explain how the portfolio performance will be
evaluated.
•u½mkz öuõS¨¤ß ö\¯ÀvÓøÚ GÆÁõÖ
©v¨¤kÁx Gߣøu ÂÍUS.

Or
(b) Explain the contribution of Treynor and Jenson in
portfolio performance evaluation.
•u½mk P»øÁ ö\¯ÀvÓß ©v¨¥miÀ iøμÚº
©ØÖ® áõß\Ûß £[PΨø£ ÂÍUSP.

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain the different types of risk. How it could be

managed?
ChºPÎß £À÷ÁÖ ÁøPPøͲ® Aøu ÷©»õsø© ö\´²®
Âuzøu²® ÂÍUSP.

17. Explain various derivatives instrument traded in the

market.
\¢øu°À ÁºzuP® ö\´¯¨£k® £À÷ÁÖ ÁøP¯õÚ
ö£ÖvPøÍ £ØÔ ÂÍUP® u¸P.

18. Explain the tools of Economic Analysis.

ö£õ¸Íõuõμ¨ £S¨£õ´Ä ö\´¯ £¯ß£k® P¸ÂPøÍ
ÂÍUS.

19. What is security market line? Examine its uses in

investment management.
Dk \¢øu ÷Põk GßÓõÀ GßÚ? •u½mk ÷©»õsø©°À
Auß £¯ßPøÍ Bμõ´P.

20. Explain the need and methods of portfolio revision.

•u½mk Pø»øÁ°À ©õØÓ[PÒ ö\´ÁuØPõÚ ÷uøÁ²®
Auß •øÓø©PøͲ® ÂÍUSP.
————————

4 D–1705
 D–1708 Sub. Code
31735C3

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Third Semester

FINANCIAL SERVICES AND INSTITUTIONS

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

1. What are the Non convertible debentures?

©õØÓzuPõ Phß £zvμ[PÒ GßÓõÀ GßÚ?

2. What is meant by rights issue of shares?

E›ø©¨ £[S öÁαk GßÓõÀ GßÚ?

3. What is Project counselling?

vmh B÷»õ\øÚ GßÓõÀ GßÚ?

4. State the features of balanced funds.

\©a^º {v¯[PÎß C¯À¦PøÍU TÖP.

5. How is NAV calculated for a mutual fund?

J¸ £μì£μ {vUPõÚ Gß.H.Â. GÆÁõÖ PnUQh¨£kQÓx?
6. Point out the benefits of deposit rating.
øÁ¨¦ ©v¨¥hiß |ßø©PøÍU TÖP.
7. What are the sources of funds of investment in LIC?
C¢v¯ B²Ò Põ¨¥mkU PÇPzvß •u½miØPõÚ {v
Buõμ[PÒ ¯õøÁ?
8. State the objectives of IFCI.
I.L.G¨.].°ß ÷|õUP[PÒ ¯õøÁ?
9. What is CRR?
£n C¸¨¦ ÂQu® GßÓõÀ GßÚ?
10. What is Secondary Market?
Cμshõ® {ø»a \¢øu GßÓõÀ GßÚ?
PART B — (5  5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).
11. (a) What are the characteristics of financial services?
{va ÷\øÁPÎß £s¦U TÖPÒ ¯õøÁ?
Or
(b) What are the drawbacks of issuing preference
shares?
•ßÝ›ø©¨ £[SPøÍ öÁΰkÁvß SøÓ£õkPÒ
¯õøÁ?
12. (a) Emphasise the importance of merchant banking.
ÁoP Á[Q°¯¼ß •UQ¯zxÁzøu Á¼²ÖzxP.
Or
(b) What are the functions of a Merchant Banker in
Public issue of shares?
ö£õx¨ £[SPÒ öÁαmiÀ ÁoP Á[Q¯›ß
£oPÒ ¯õøÁ?

2 D–1708
13. (a) What are the regulations of the SEBI meant for
Lead Managers?
•ußø© ÷©»õͺPÐUPõÚ C¢v¯ £[S ©ØÖ®
£›ÁºzuøÚ Áõ›¯zvß (SEBI) JÊ[S•øÓ ÂvPÒ
¯õøÁ?

Or
(b) Bring out the importance of Credit rating.
Phß ö£Ö uSv ©v¨¥miß •UQ¯zxÁzøu
öÁÎUöPõnºP.

14. (a) Summarise the role of the UTI in the Indian

Financial Market.
C¢v¯ {va \¢øu°À ³.i.I.°ß £[QøÚa _¸USP.

Or
(b) What are the various sources of investor
information in India?
C¢v¯õÂÀ •u½mhõͺ uPÁ¼ß Buõμ[PÒ ¯õøÁ?

15. (a) Identify any four problems faced by investors in the

India Stock Market.
C¢v¯¨ £[Sa \¢øu°À •u½mhõͺPÒ \¢vUS®
GuõÁx |õßS ¤μa]øÚPøÍU PshÔP.

Or
(b) How do the investor Associations in India protect
the interest of the investors?
C¢v¯ •u½mhõͺ \[P[PÒ •u½mhõͺPÎß
|»øÚ GÆÁõÖ £õxPõUQßÓÚ?

3 D–1708
 PART C — (3  10 = 30 marks)

Answer any THREE questions.

16. Highlight the scope of financial services in a developing

economy like India.
C¢v¯õ ÷£õßÓ Áͺ¢x Á¸® ö£õ¸ÍõuõμzvÀ
{va÷\øÁPÎß ÷|õUöPÀø»ø¯ GkzxøμUP.

17. Evaluate the performance of any four mutual fund

schemes in India.
C¢v¯õÂÀ EÒÍ HuõÁx |õßS £μì£μ {v vmh[PÎß
ö\¯À£õmøh ©v¨¥k ö\´P.

18. Bring out the factors determining the success of the

rating system.
©v¨¥mk Aø©¨¤ß öÁØÔø¯z wº©õÛUS® PõμoPøÍ
öÁÎUöPõnºP.

19. Examine the role of the RBI in the gilt edged securities
market.
ö£õß §a_ DkPÒ \¢øu°À C¢v¯ ›\ºÆ Á[Q°ß
£o°øÚ Bμõ´P.

20. ‘Stock exchanges play an important role in strengthening

the financial system of a country’ – Elaborate.
‘J¸ |õmiß {v Aø©¨ø£ Á¾¨£kzxÁvÀ £[S
£›©õØÓP[PÒ •UQ¯¨ £[S ÁSUQßÓÚ’ – ÂÁ›UP.

————————

4 D–1708
 D–1709 Sub. Code
31741

DISTANCE EDUCATION

M.B.A.(G) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

PRODUCTION AND OPERATIONS MANAGEMENT

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL questions.

All questions carry equal marks.

1. What is known as “Production Management”?

EØ£zv ÷©»õsø© GßÓõÀ GßÚ?

2. List down the merits of Batch production.

öuõSv\õº EØ£zv°ß |ßø©Pøͨ £mi¯¼kP.

3. What are the key features of CAM?

CAMß •UQ¯©õÚ Snõ®\[PÒ ¯õøÁ?

4. What is called Location Flexibility?

“Ch® \õº¢u ö|QÌÄußø©” GßÓõÀ GßÚ?

5. Define Work flow.

£o¨£õ´Ä – Áøμ¯Ö.
6. Write a brief note on Line balancing.
÷Áø» ÷|º \©¨£kzxuÀ SÔzx ]Ö SÔ¨¦ ÁøμP.

7. What are all the advantages of JIT?

JIT •øÓ°ß £¯ßPÒ ¯õøÁ?

8. List down three names of quality Gurus.

uμ® SÔzx P¸zx ÁÇ[Q¯ ‰ßÖ S¸UPÎß ö£¯ºPøͨ
£mi¯¼kP.

9. What is called Material Requirement Planning?

MRP GßÓõÀ GßÚ?

10. List down the demerits of Control charts.

Pmk£õmk Áøμ£h[PÎß wø©PøÍ £mi¯¼kP.

PART B — (5  5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

All questions carry equal marks.

11. (a) Discuss the functions of Production Management.

Give suitable examples.
EØ£zv ÷©»õsø©°ß ö\¯À£õkPøÍ E›¯
Euõμnzxhß ÂÁõvUPÄ®.

Or
(b) Explain the merits and limitations of Mass
Production.
ö£›¯ AÍÂÍõÚ EØ£zv°ß |ßø© ©ØÖ®
wø©PøÍ ÂÍUSP.

2 D–1709
12. (a) Write a detailed note on Toyata Production system.
öhõ÷¯õmhõ EØ£zv ÷©»õsø© Aø©¨¦ SÔzx
›ÁõÚ Pmkøμ GÊxP.

Or
(b) Distinguish between CAD and CAM with clear-art
parameters.
CAD ©ØÖ® CAM BQ¯ÁØÔß JØÖø©
÷ÁØÖø©PøÍ PõμoP÷Íõk ÂÍUPÄ®.

13. (a) Explain the facility design process.

EØ£zv Chzvß Á\v ÁøμÄ ©ØÖ® ö\¯À•øÓ
SÔzx ÂÍUPÄ®.

Or
(b) Discuss the various techniques of Plant location.
Give suitable examples.
öuõÈØTh® Aø©US® Ch® SÔzu ~m£[PøÍ
ö£õ¸zu©õÚ Euõμn[PÐhß ÂÁõvUP.

14. (a) Discuss the different types of ‘Forecasting method’

with its merits.
•ßÚÔ²® •øÓPÒ ©ØÖ® Auß |ßø©, wø©PøÍ
ÂÁõvUPÄ®.

Or
(b) Enumerate the functions of MRP.
MRP ß ö\¯À£õkPÒ SÔzx ÂÍUPÄ®.

15. (a) Define Inventory. Discuss its key functions.

\μUS C¸¨ø£ Áøμ¯Ö. AuÝøh¯ •UQ¯
ö\¯À£õkPøÍ ÂÁõvUPÄ®.

Or

3 D–1709
 (b) Write a brief note on the following :
(i) JIT
(ii) 6 sigma.
RÌÁ¸ÁÚÁØøÓ¨ £ØÔ SÔ¨¦ GÊxP :
(i) JIT
(ii) 6 ]U©õ.

PART C — (3  10 = 30 marks)

Answer any THREE questions.

All questions carry equal marks.

16. Explain the objective, importance and application of

Automation process.
uõÛ¯[Q ö\¯À•øÓ°ß ÷|õUP®, •UQ¯zxÁ® ©ØÖ®
£¯ß£õk SÔzx ÂÍUPÄ®.

17. Discuss PLC concepts with appropriate examples.

PLC ß P¸zxUPÒ SÔzx öuõhº¦øh¯ Euõμn® Põmi
ÂÍUPÄ®.

18. Explain any two network techniques with apt

illustrations.
H÷uÝ® C¸ ¤øn¯ ~m£[PÒ SÔzx ›ÁõP ÂÍUPÄ®.

19. Describe the functions of Aggregate Production Planning.

Jmkö©õzu EØ£zv vmhªku¼ß ö\¯À£õkPÒ SÔzx
ÂÍUPÄ®.

20. Discuss the significance of Statistical Quality Control

(SQC).
¦Òΰ¯À \õº¢u uμU Pmk¨£õmiß •UQ¯zxÁ® SÔzx
›ÁõP ÂÁõvUPÄ®.

————————

4 D–1709
 D–1710 Sub. Code
31742A1

DISTANCE EDUCATION

M.B.A. (G) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

COMPENSATION MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)
Answer ALL questions.
All questions carry equal marks.

1. Define Wages.
Fv¯® Gߣøu Áøμ¯Ö.

2. List down the factors determining salary.

\®£Ízøu {ºn°US® PõμoPøÍ £mi¯¼kP.

3. What is known as perfect competition?

ªPa\›¯õÚ ÷£õmi°kuÀ GßÓõÀ GßÚ?

4. What is known as trade union?

öuõÈØ \[P® GßÓõÀ GßÚ?

5. What are the objectives of Job Evaluation?

÷Áø» B´ÂØPõÚ ÷|õUP[PÒ ¯õøÁ?

6. What is known as “Employee Stock Option”?

Fȯº £[S £Q¸® ¸¨£® GßÓõÀ GßÚ?
7. List down the demerits of group incentive schemes.
SÊ FUP vmhzvß £»ÃÚ[PÒ/wø©PÒ ¯õøÁ?

8. Define Job Rotation.

÷Áø» _ÇØ]•øÓ Gߣøu Áøμ¯Ö.

9. Write down the objectives of KPP.

KPP ÷|õUP[PÒ SÔzx ]Ö SÔ¨¦ ÁøμP.

10. List down any two types of service benefits.

÷\øÁ £»ßPÎÀ H÷uÝ® CμsiøÚ £mi¯¼kP.
SECTION B — (5 × 5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).
All questions carry equal marks.

11. (a) What are the elements of a good wages plan?

]Ó¢u Fv¯ vmhzvß TÖPÒ ¯õøÁ?
Or
(b) Discuss the merits and limitations of Fringe
benefits.
Âή¦ £»ßPÎß |ßø© ©ØÖ® wø©PøÍ
ÂÍUPÄ®.

12. (a) Distinguish salary vs wages with examples.

\®£Í® ©ØÖ® Fv¯zvØPõÚ ÷ÁÖ£õkPøÍ
Euõμnzxhß ÂÍUPÄ®.
Or
(b) Describe the key challenges and problems involved
in indirect incentives.
©øÓ•øÓ FUP©Î¨¤À Aø©¢xÒÍ \ÁõÀPÒ
©ØÖ® ¤μa]øÚPøÍ ÂÁ›UPÄ®.

2 D–1710
13. (a) Explain the significance of wage differentials.
Fv¯ ÷ÁÖ£õmiØPõÚ •UQ¯zxÁzøu ÂÍUPÄ®.
Or
(b) Enumerate the process of surveying pay practices.
Fv¯ ÁÇ[PÎß |øh•øÓPøÍ uμÄ ‰»® AÔuÀ
SÔzx ÂÁ›UPÄ®.

14. (a) “Trade Unions are no longer significant” –

Comment.
‘‘öuõÈØ\[P[PÒ •ßø£¨ ÷£õÀ •UQ¯©õÚuÀ»’’ –
E[PÒ P¸zvøÚz öu›ÂUP.
Or
(b) Discuss the measurement of performance in fixing
the compensation.
Fv¯ {ºn¯zvÀ ö\¯À£õkPÒ AÍ¢uÔÁx SÔzx
ÂÁõvUPÄ®.

15. (a) Explain the classification of rewards.

öÁS©vPÎß £À÷ÁÖ ÁøP£õkPøÍ ÂÍUSP.
Or
(b) Define job evaluation discuss any two methods.
÷Áø» ©v¨¥k Áøμ¯Ö. H÷uÝ® C¸ ÷Áø»
©v¨¥k •øÓPøÍ ÂÁõvUPÄ®.
SECTION C — (3 × 10 = 30 marks)
Answer any THREE questions.
All questions carry equal marks.

16. Discuss any two theories of wages with its features,

merits and limitations.
Fv¯ ÷©»õsø© SÔzu H÷uÝ® C¸ ÷Põm£õkPøÍ Auß
{øÓ ©ØÖ® SøÓP÷Íõk ÂÍUPÄ®.

3 D–1710
17. Enumerate the payments of Bonus Act with its features
merits and applications.
FUP Fv¯a \mhzvß TÖPÒ, |ßø©PÒ ©ØÖ® Auß
ö\¯À£õkPÒ SÔzx ÂÍUPÄ®.

18. Explain the role and significance of trade unions in

fixation of the wage structure. Give examples.
Fv¯® {ºn¯¨£v¾® ©ØÖ® ÁÇ[SÁv¾®
öuõÈØ\[P[PÎß £[S ©ØÖ® •UQ¯zxÁzvøÚ
ÂÍUPÄ®. \›¯õÚ Euõμn[PøͲ® uμÄ®.

19. Enumerate the impact of macro economic variables in the

compensation management.
Fv¯ ÷©»õsø©°À Pmk¨£kzu C¯»õ ö£õ¸Íõuõμ
TÖPÎß uõUP® SÔzx ›ÁõP öu›ÂUPÄ®.

20. Write a detailed note on the following :

(a) Gifts
(b) Tokens
(c) Allowances.
RÌÁ¸ÁÚ SÔzx ›ÁõÚ Pmkøμ Áøμ¯Ä®.
(A) £›_PÒ
(B) Aøh¯õÍ FUQPÒ
(C) £iPÒ.

————————

4 D–1710
 D–1711 Sub. Code
31743A2

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Fourth Semester

LABOUR LEGISLATIONS – II

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Write a note on bonus.

FUP Fv¯® £ØÔ SÔ¨¦ GÊxP.

2. What is direct tax?

÷|º•P ÁÈ GßÓõÀ GßÚ?

3. What do you mean by nomination?

{¯©Ú® £ØÔ }º AÔÁx GßÚ?

4. Who is an employee?
Fȯº GߣÁº ¯õº?

5. When is gratuity payable?

£oUöPõøh G¨ö£õÊx ö\¾zu¨£kQÓx?
6. Write short notes on fixation of wage period (Sec. 4).
T¼UPõ»® {ºn¯® (Sec. 4) £ØÔ ]Ö SÔ¨¦ GÊxP.

7. State the provisions for deduction for fines from wages.

T¼°¼¸¢x A£μõuzøu PȨ£v¼¾ÒÍ ÂvPøÍ
SÔ¨¤kP.

8. What are the functions of advisory board constituted

under the Minimum Wages Act, 1948?
]Ö©U T¼ \mh®, 1948 Cß RÌ Aø©UP¨£mh B÷»õ\øÚU
SÊÂß ö\¯À£õkPÒ ¯õøÁ?

9. Write a note on the importance of minimum Wages Act,

1948.
]Ö©U T¼ \mh®, 1948 Cß •UQ¯zxÁzøu GÊxP.

10. What do you mean by standing orders?

{ø»°¯Ø PmhøÍ £ØÔ }º AÔÁx GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) What is allocable surplus? How does it differ from

available surplus?

E£› JxURk GßÓõÀ GßÚ? CøÁ Gg]²ÒÍ

E£›°À C¸¢x GÆÁõÖ ÷ÁÖ£kQÓx?

Or

2 D–1711
 (b) Explain the steps in the computation of gross profit
for the purposes of bonus. Write a detailed note on
the bonus formula given in the payment of Bonus
Act, 1965.
FUP Fv¯zvØPõÚ ö©õzu C»õ£zøu PnUQk®
ÁÈ•øÓPøÍ ÂÍUPÄ®. FUTv¯® ÁÇ[PÀ \mh®
1965 CÀ öPõkUP¨£mkÒÍ `zvμzøu ›ÁõP
SÔ¨¦ ÁøμP.

12. (a) Explain the rules relating as to determination and

recovery of the amount of gratuity under the
payment of Gratuity Act 1972.

£oUöPõøh ÁÇ[PÀ \mh®, 1972 Cß RÌ

£oUöPõøhz öuõøPø¯ {ºn°zuÀ ©ØÖ® «mhÀ
öuõhº£õÚ ÂvPøÍ ÂÍUPÄ®.

Or
(b) Discuss the provisions regarding fixation of wage
periods and time of payment of wages under the
payment of Wages Act.
T¼ ÁÇ[PÀ \mhzvß RÌ T¼ ÁÇ[S® |õmPÒ
©ØÖ® T¼ ÁÇ[P¨£k® Põ»® {ºn¯® öuõhº£õÚ
ÂvPøÍ ÂÁõvUPÄ®.

13. (a) Discuss the objects and scope of the minimum

Wages Act, 1948.

]Ö©UT¼, 1948 Cß öPõÒøPPÒ ©ØÖ®

Áøμö¯Àø»ø¯ ÂÁõvUPÄ®.

Or

3 D–1711
 (b) Explain the procedure for fixing and revising the
minimum wages.
]Ö©U T¼ {ºn¯® ©ØÖ® v¸zu® ö\´u¼À EÒÍ
ö\¯À•øÓPøÍ ÂÍUPÄ®.

14. (a) Describe the powers of appropriate government in

the matter of fixing minimum rate of wages.
]Ö©U T¼ ÂQu® {ºn°zuÀ öuõhº£õP E›¯
Aμ\õ[Pzvß AvPõμ[PøÍ ÂÁ›UPÄ®.

Or
(b) Discuss and explain the general provision regarding
offences and penalties arising out of payment of less
than minimum rates of wages of employees.
]Ö©U T¼ ÂQuzøu Âh SøÓÁõP ÷Áø»¯õÒ T¼
ö\¾zu¨£k® ÷£õx GÊ® SØÓ[PÒ ©ØÖ®
A£μõu[PÐUPõÚ ö£õxÁõÚ \mh[PøÍ ÂÁõvzx
ÂÍUPÄ®.

15. (a) Can standing orders be modified? Explain the

procedure for their modification.
{ø»°¯Ø PmhøÍPøÍ ©õØÔ¯ø©UP C¯¾©õ?
©õØÔ¯ø©zu¼¾ÒÍ ö\¯À•øÓPøÍ ÂÍUPÄ®.

Or
(b) Can minor be admitted as a member of a trade
union? What is the penalty for supplying false
information regarding a trade union?
CÍÁº öuõÈØ\[Pzvß EÖ¨¤ÚμõP AÝ©vUP
•i²©õ? öuõÈØ\[P® öuõhº£õÚ uÁÓõÚ
uPÁºPøÍ AΨ£uõÀ QøhUPö£Ö® A£μõu® ¯õx?

4 D–1711
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Explain and illustrate the rule of set on and set off of
allocable surplus.

E£› JxURk Aø©zuÀ ©ØÖ® \›Pmku¼¾ÒÍ ÂvPøÍ

GkzxUPõmk Áõ°»õP ÂÍUP©ÎUPÄ®.

17. Describe the objects of the payment of Wages Act, 1936.

T¼ ÁÇ[PÀ \mh®, 1936 Cß ÷|õUP[PøÍ ÂÁ›UPÄ®.

18. Discuss the provisions relating to responsibility for

payment of wages.

T¼ ÁÇ[Su¼ß Aø©¢xÒÍ ö£õÖ¨¦PÒ öuõhº£õÚ

ÂvPøÍ ÂÁõvUPÄ®.

19. Discuss the purpose and significance of maintenance of

register and record under the payment of Wages Act,
1936.

T¼ ÁÇ[PÀ \mh®, 1936 Cß RÌ £v÷ÁkPÒ ©ØÖ®

BÁn[PÒ £μõ©›zu¼ß ÷|õUP® ©ØÖ® •UQ¯zxÁzøu
ÂÁõvUPÄ®.

5 D–1711
20. Explain the procedure for certificate of standing orders.
What are the condition for their certification? What is
their duration?

{ø»°¯Ø PmhøÍPÒ \õßÓΨ£v¾ÒÍ |øh•øÓPøÍ

ÂÍUPÄ®. \õßÓΨ£v¾ÒÍ {£¢uøÚ[PÒ ¯õøÁ?
AÁØÔß Põ» AÍÄ ¯õx?

——————

6 D–1711
 D–1712 Sub. Code
31744A3

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Fourth Semester

ORGANIZATIONAL DEVELOPMENT

(CBCS 2018 – 2019 Academic year onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. What is Organizational Development?

Aø©¨¦ \õº¢u ÷©®£õk GßÓõÀ GßÚ?

2. Write a short note on: MBO.

MBO & ]Ö SÔ¨¦ ÁøμP.

3. What is Action Research?

ö\¯À Bμõ´a] GßÓõÀ GßÚ?

4. Write the meaning of Maintenance Component.

£μõ©›¨¦ TÖPÒ Gߣvß ö£õ¸øÍ GÊxP.

5. Define Total Quality Management.

ö©õzu uμ ÷©»õsø©&Áøμ»UPn® u¸P.

6. What is Training?
£°Ø]¯ÎzuÀ GßÓõÀ GßÚ?

7. What is Brain Storming?

SÊa ]¢v¨¦ GßÓõÀ GßÚ?

8. What is Planned Change?

vmhªh¨£mh ©õØÓ® GßÓõÀ GßÚ?
9. What is Applied Behaviour Science?
£¯ß£õmk |hzøu AÔ¯À GßÓõÀ GßÚ?
10. List out the Qualities of Consultant.
B÷»õ\P›ß Sn[PøÍ £mi¯¼kP.
SECTION B — (5 × 5 = 25 marks)
Answer ALL questions choosing either (a) or (b).
11. (a) Explain the nature of Organizational Development.
Aø©¨¦ \õº¢u ÷©®£õmiß ußø©ø¯ ÂÍUSP.
Or
(b) Discuss the major Organizational Development
Interventions.
•UQ¯ Aø©¨¦ \õº¢u ÷©®£õmiß uø»±kPøÍ
ÂÁõv.
12. (a) Explain the types of Action research.
ö\¯À Bμõ´a]°ß ÁøPPøÍ ÂÍUSP.
Or
(b) Briefly explain about the Team Intervention.
SÊ uø»±k £ØÔ _¸UP©õP ÂÍUSP.

2 D–1712
13. (a) Explain the ethical standards in Organizational
Development.

Aø©¨¦ \õº¢u ÷©®£õmiß uμ ö|Ô•øÓPøÍ

ÂÍUSP.

Or

(b) Explain the principles of Quality of Work Life.

÷Áø» ÁõÌUøP uμzvß öPõÒøPPøÍ ÂÍUSP.

14. (a) Distinguish between Organizational Development

and Organizational Performance.

Aø©¨¦ \õº¢u ÷©®£õmiØS® Aø©¨¦ \õº¢u

ö\¯ÀvÓÝUS® EÒÍ ÷ÁÖ£õkPÒ ¯õøÁ?

Or

(b) Explain the features of Structural Interventions.

Pmhø©¨¦ uø»±kPÎß C¯À¦PøÍ ÂÍUSP.

15. (a) Discuss the models of Planned Change.

vmhªh¨£mh ©õØÓzvß ©õv›PøÍ ÂÁõv.

Or

(b) Who is Consultant? Explain his power.

B÷»õ\Pº GߣÁº ¯õº? AÁ¸øh¯ AvPõμzøu

ÂÍUSP.

3 D–1712
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Discuss the history of Organizational Development.

Aø©¨¦ \õº¢u ÷©®£õmiß Áμ»õØøÓ ÂÁõv.

17. How to use Action Research in Organizational

Development? Explain with suitable example.
Aø©¨¦ \õº¢u ÷©®£õmiÀ ö\¯À Bμõ´a]°øÚ GÆÁõÖ
£¯ß£kzxúPÒ? uS¢u Gkzx Põmkhß ÂÍUSP.

18. Explain the types of Organizational Development

Interventions.
Aø©¨¦ \õº¢u ÷©®£õmiÀ uø»±kPÎß ÁøPPøÍ
ÂÍUSP.

19. How to implement Organizational Development?

Elucidate.
Aø©¨¦ \õº¢u ÷©®£õmøh GÆÁõÖ ö\¯À£kzxúPÒ
Gߣøu ÂÍUSP.

20. Describe the key issues in Organizational Development.

Aø©¨¦ \õº¢u ÷©®£õmiß •UQ¯ ¤μa]øÚPøÍ
ÂÍUSP.

–––––––––––––––

4 D–1712
 D–1713 Sub. Code
31742B1

DISTANCE EDUCATION
M.B.A. (General) DEGREE EXAMINATION,
DECEMBER 2021.
Fourth Semester
INTERNATIONAL MARKETING
(CBCS 2018 – 2019 Academic year onwards)
Time : Three hours Maximum : 75 marks
SECTION A — (10  2 = 20 marks)
Answer ALL the questions.
1. What do you mean by international marketing?
\ºÁ÷u\ \¢øu°køP Gߣuß ö£õ¸Ò GßÚ?
2. What are the objectives of Product Promotion?
ö£õ¸Ò ÷©®£õmiß ÷|õUP[PÒ ¯õøÁ?
3. What is the necessity of defining a proper Price for
Product?
ö£õ¸Îß \›¯õÚ Âø»ø¯ Áøμ¯ÖUP ÷Ási¯ AÁ]¯®
GßÚ?
4. What are the features of Credit System?
Phß Aø©¨¤ß A®\[PÒ ¯õøÁ?
5. What do you mean by product adaptation?
ö£õ¸Ò uÊÁÀ GßÓõÀ GßÚ?
6. List down the advantages of Product Position.
ö£õ¸Ò {ø»¨£kzu¼ß |ßø©PøÍ £mi¯¼k[PÒ.
7. What do you mean by Product Branding?

ö£õ¸Ò ÁoPU SÔ°hÀ GßÓõÀ GßÚ?

8. Why MIS is considered essential in a Business?

J¸ ÁoPzvÀ MIS Hß AÁ]¯® GßÖ P¸u¨£kQÓx?

9. What are the tools used in Product Promotion?

ö£õ¸Ò ÷©®£õmiÀ £¯ß£kzu¨£k® P¸ÂPÒ ¯õøÁ?

10. What do you mean by channel of distribution?

ÁÇ[PÀ ÁÈ GßÓõÀ GßÚ?

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) What do you mean by international marketing?

State its importance.

\ºÁ÷u\ \¢øu°køP Gߣuß ö£õ¸Ò GßÚ? Auß

•UQ¯zxÁzøu öu›ÂUPÄ®.
Or

(b) Explain the modern concept of marketing.

\¢øu¨£kzuÀ SÔzu |ÃÚ P¸zøu ÂÍUS[PÒ.

12. (a) Write note on international product life cycle.

\ºÁ÷u\ ö£õ¸Ò ÁõÌUøP _ÇØ]&SÔ¨¦ GÊxP.

Or

(b) Discuss the need for international product

strategies.

\ºÁ÷u\ ö£õ¸Ò EzvPÎß AÁ]¯zøu¨ £ØÔ

ÂÁõvUPÄ®.

2 D–1713
13. (a) Define dumping and describe the reasons for
dumping.

öPõmkuø» Áøμ¯Özx öPõmkÁuØPõÚ

Põμn[PøÍ ÂÁ›UPÄ®.

Or

(b) Write note on personal selling in international

marketing.

\ºÁ÷u\ \¢øu¨£kzxu¼À uÛ¨£mh ÂØ£øÚ SÔzu

SÔ¨ø£ GÊx[PÒ.

14. (a) What are the methods of selling directly to

consumer?

~Pº÷Áõ¸US ÷|μi¯õP ÂØ£øÚ ö\´²® •øÓPÒ

¯õøÁ?

Or

(b) What is the importance of international marketing

information system? Discuss.

\ºÁ÷u\ \¢øu¨£kzuÀ uPÁÀ Aø©¨¤ß

•UQ¯zxzøu ÂÁõvUP.

15. (a) Give an account of the international political and

regulatory environment of the business.

ÁoPzvß \ºÁ÷u\ Aμ]¯À ©ØÖ® JÊ[S•øÓa

`Çø»¨ £ØÔ Â›zxøμUP.

Or

(b) Give a brief account of the different market entry

strategies.

öÁÆ÷ÁÖ \¢øu ~øÇÄ EzvPøͨ £ØÔ SÔ¨¦

GÊxP.

3 D–1713
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Define brand. Discuss the importance of international

branding decisions.
ÁoPU SÔ°hÀ Áøμ¯ÖUPÄ®, \ºÁ÷u\ ÁºzuP
•iÄPÎß ÁoPU SÔ°hÀ wº©õÚ[PÎß
•UQ¯zxÁzøu¨ £ØÔ ÂÁõvUPÄ®.

17. Discuss the problems in international promotion. Explain

the elements of promotion mix.
\ºÁ÷u\ ÂØ£øÚ ÷©®£õmiÀ EÒÍ ]UPÀPøͨ £ØÔ
ÂÁõvUPÄ®. ÷©®£õmkU P»øÁ°ß A[P[PøÍ ÂÍUSP.

18. Explain the pricing objectives and the factors which

influence international pricing.
Âø» {ºn¯ ÷|õUP[PÒ ©ØÖ® \ºÁ÷u\ Âø»ø¯
£õvUS® PõμoPøÍ ÂÍUS[PÒ.

19. Explain the advantages of marketing research in the

international field.
\ºÁ÷u\ xøÓ°À \¢øu¨£kzuÀ Bμõ´a]°ß |ßø©PøÍ
ÂÍUS[PÒ.

20. What are the factors to be considered while selecting a

suitable channel of distribution?
ö£õ¸zu©õÚ Â{÷¯õP ÁÈø¯ ÷uº¢öukUS®÷£õx
P¸zvÀ öPõÒÍ ÷Ási¯ PõμoPÒ ¯õøÁ?

–––––––––––––––

4 D–1713
 D–1714 Sub. Code
31743B2

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Fourth Semester

LOGISTICS MARKETING AND TECHNOLOGY

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10  2 = 20 marks)

Answer ALL the questions.

1. What is Micro Environment?

~s `Ì{ø» GßÓõÀ GßÚ?

2. What is industrial marketing?

öuõÈØxøÓ \¢øu°køP GßÓõÀ GßÚ?

3. Define Market Segmentation.

\¢øu¨ £S¨¦ – Áøμ¯Ö.

4. State the meaning of Concentrated Marketing?

J¸ •øÚ£kzu¨£mh \¢øu°køP ö£õ¸Ò TÖP.

5. What is product line?

ö£õ¸Ò Á›ø\ GßÓõÀ GßÚ?

6. Mention the advantages of print advertising.

Aa_ ÂÍ®£μzvß |ßø©PøÍ ÂÍUSP.

7. What is Vertical Marketing System (VMS)?
ö\[Szx \¢øu°k® Aø©¨¦ GßÓõÀ GßÚ?
8. What are the Key Components of RFID?
÷μi÷¯õ öuõÈØ~m£zvß •UQ¯ TÖPÒ ¯õøÁ?
9. What is e-payment?
ªß £n £›ÁºzuøÚ GßÓõÀ GßÚ?
10. What is a billing agreement?
μ^x J¨£¢u® GßÓõÀ GßÚ?
PART B — (5  5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).
11. (a) Explain the 4Ps of Marketing Mix.
\¢øu°køP P»øÁ°ß 4P UPøÍ ÂÍUSP.
Or
(b) Explain the concepts of consumer and service
marketing.
~Pº÷Áõº ©ØÖ® ÷\øÁ \¢øu°køP°ß P¸zxUPøÍ
ÂÍUSP.
12. (a) Explain the Pros and Cons of differentiated
marketing.
÷ÁÖ£mh \¢øu°køP°ß |ßø© wø©PøÍ ÂÁ›.
Or
(b) What are Key levels of product positioning?
ö£õ¸Ò {ø»¨£kzu¼ß £À÷ÁÖ {ø»PÒ ¯õøÁ?

2 D–1714
13. (a) What are the types and traits of salesmanship?

ÂØ£øÚ vÓzvß ÁøPPÒ ©ØÖ® A®\[PÒ ¯õøÁ?

Or

(b) What are the stages in new product development?

¦v¯ ö£õ¸Ò ÷©®£õmiß £À÷ÁÖ {ø»PÒ ¯õøÁ?

14. (a) Explain any two methods of Pricing Policy.

H÷uÝ® Cμsk Âø» {ºn¯ •øÓPøÍ ÂÁ›.

Or

(b) Explain the importance of supply chain

management.

Â{÷¯õP \[Q¼ ÷©»õsø©°ß •UQ¯zxÁzøu

ÂÁ›.

15. (a) Write a note on :

(i) Truck Technology

(ii) Rail Technology.

SÔ¨ö£ÊxP :

(i) vÓ¢u \μUS Ási öuõÈÀ ~m£®

(ii) Cμ°À öuõÈÀ~m£®.

Or

(b) What are the building blocks of TQM?

ö©õzu uμ ÷©»õsø©°ß AizuÍ[PÒ ¯õøÁ?

3 D–1714
 PART C — (3  10 = 30 marks)
Answer any THREE questions.
16. Explain the various approaches to the study of
marketing.
\¢øu°køP £°ÀÁuØPõÚ £À÷ÁÖ AqS•øÓPøÍ
ÂÁ›.

17. Explain the points to be considered by a marketer while

Networking with warehousing service providers.
÷£õUSÁμzx C¯US£ÁºPÒ ©ØÖ® Qh[S ÷\øÁ
AΨ£ÁºPÐhß ¤øn¯©õUP® ö\´²® ö£õÊx J¸
\¢øu¯õͺ P¸zvÀ öPõÒÍ ÷Ási¯øÁPøÍ ÂÁ›.

18. Explain the concepts and uses of BCG product Portfolio.

BCG ö£õ¸Ò öuõS¨¤ß P¸zxPøͲ® £¯ßPøͲ®
›ÁõP ÂÍUSP.

19. Explain the various factors influencing the distribution

mix decisions in logistics marketing.
Ch¨ö£¯ºÄ \¢øu°køP°À Â{÷¯õP P»øÁ •iÄPøÍ
wº©õÛUS® PõμoPøÍ ÂÁ›.

20. Write a detail note on :

LMS, OMS, WCS, TMS.

›ÁõÚ Âøh¯Î :
LMS, OMS, WCS, TMS.

————————

4 D–1714
 D–1715 Sub. Code
31744B3

DISTANCE EDUCATION

M.B.A. (G) DEGREE EXAMINATION, DECEMBER 2021.

Fourth Semester

STRATEGIC RETAIL MANAGEMENT

(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 × 2 = 20 marks)

Answer ALL questions.

1. State the features of a mission statement.

SÔU÷PõÒ Áõ\Pzvß C¯À¦PøÍU TÖP.

2. ‘All managers are strategists’ - Elucidate.

‘GÀ»õ ÷©»õͺPЮ ²Uv¯õͺP÷Í’ & öuÎÄ£kzxP.

3. What are tactics?

u¢vμ® GßÓõÀ GßÚ?

4. What are the political factors influencing a retail

business?
J¸ ]Ö ÁoP {ÖÁÚzøu¨ £õvUS® Aμ]¯À PõμoPÒ
¯õøÁ?

5. Mention the need for production level strategies in a

retail firm.
J¸ ]Ö ÁoP {ÖÁÚzvÀ EØ£zv {ø» ²UvPÎß
AÁ]¯zøuU TÖP.
6. What do you mean by ‘Guerrilla attack’ in a retail
market?
]Ö ÁoPa \¢øu°À öPõ›À»õz uõUSuÀ GßÓõÀ GßÚ?

7. Explain the term synergy.

CønvÓ® GßÓ ö\õÀø» ÂÍUSP.

8. What are the key symbols used in BCG matrix?

¤]â Ao°À £¯ß£kzu¨£k® •UQ¯ SÔ±kPÒ ¯õøÁ?

9. What are the key factors used to determine the strength

of a business unit?
J¸ {ÖÁÚzvß £»zøu wº©õÛUP EuÄ® •UQ¯U
PõμoPÒ

10. What is unorganised retailing?

JÊ[PØÓ ]ÖÁoP® GßÓõÀ GßÚ?

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b)

11. (a) What are the steps to be followed by a retailer in

strategic planning?
²Uv vmhªh¼À J¸ ]ÖÁoPº Pøh¤iUP ÷Ási¯
£iPÒ ¯õøÁ?

Or
(b) What are the factors to be considered by a retailer
while undertaking internal appraisal?
EÒ ©v¨¥miß ÷£õx J¸ ]Ö ÁoPº PÁÚzvÀ
öPõÒÍ ÷Ási¯ PõμoPÒ ¯õøÁ?

2 D–1715
12. (a) As a retailer, how would you identify the critical
success factors?
J¸ ]Ö ÁoPμõP •UQ¯ öÁØÔU PõμoPøÍ
G[VÚ® PshÔú?

Or
(b) What are the internal strengths of a firm that
succeed in cost leadership?
AhUP Âø»z uø»ø© ²Uv°À öÁØÔ ö£Ö®
{ÖÁÚzvß EÒ Á¼ø©PÒ ¯õøÁ?

13. (a) What is an expansion strategy? What are the

reasons for adopting such strategy?
›ģkzx® ²Uv GßÓõÀ GßÚ? AÆÁøP¯õÚ
²UvPøÍ £¯ß£kzx® Põμn[PÒ ¯õøÁ?

Or
(b) Examine the merits and drawbacks of portfolio
analysis.
C»õUPõ £S¨£õ´Âß |ßø©PÒ ©ØÖ®
SøÓ£õkPøÍ Bμõ´P.

14. (a) Explain the different types of growth strategies

provided by Ansoff’s matrix.
Aß\õL¨ Ao £›¢xøμUS® £À÷ÁÖ ÁøP¯õÚ
Áͺa] ²UvPøÍ ÂÍUSP.

Or
(b) What are the key product line strategies adopted by
a retailer?
J¸ ]Ö ÁoPº £¯ß£kzx® ö£õ¸Ò ÁøPPÒ \õº¢u
²UvPøÍ ÂÍUSP.

3 D–1715
15. (a) As a retailer how would you link organizational
culture and strategy?
J¸ ]Ö ÁoPμõP {ÖÁÚ P»õa\õμzøu²®
²Uvø¯²® GÆÁõÖ Cøn¨¥ºPÒ?

Or
(b) What are the four types of strategic controls?
²UvU Pmk¨£õmiß |õßS ÁøPPÒ ¯õøÁ?

PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. ‘Strategic management is important to a retail

organisation for several reasons’ - Elaborate.
‘J¸ ]Ö ÁoP {ÖÁÚzvÀ ²Uv ÷©»õsø© £Ø£»
Põμn[PÐUPõP •UQ¯zxÁ® ö£ÖQßÓx’ & ÂÁ›UP.

17. Explain the important environmental scanning

techniques used for retail strategy formulation.
]Ö ÁoP ²Uv E¸ÁõUPzvÀ £¯ß£kzu¨£k® •UQ¯
`Ì{ø» EØÖ ÷|õUS ~m£[PøÍ ÂÁ›UP.

18. Explain Bowman’s strategy clock model.

ö£Í÷©Ûß PiPõμ Âø»²Uv ©õv›ø¯ ÂÍUSP.

19. Bring out the various scale options available to a retailer.

J¸ ]Ö ÁoP¸UPõÚ £À÷ÁÖ AÍÄ \õº Aø©¨¦
ÁøPPøÍ öÁÎUöPõnºP.

20. Give an account of Simon’s seven strategy questions for

better implementation of strategies.
ø\©Ûß ]Ó¢u ö\¯À£õmiØPõÚ HÊ ²Uv \õº¢u
ÂÚõUPøÍU SÔzx ›ÁõP GÊxP.
————————

4 D–1715
 D–1716 Sub. Code
31742C1

DISTANCE EDUCATION

M.B.A. (General) DEGREE EXAMINATION,

DECEMBER 2021.

Fourth Semester

FOREIGN EXCHANGE MANAGEMENT

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. What is Foreign Exchange Rate?

A¢{¯ ö\»õÁo ÂQu® GßÓõÀ GßÚ?

2. State the meaning of Forward rates.

•ß÷ÚõUS Âø»°ß ö£õ¸øÍU TÖP.

3. What are the features of asset market model?

ö\õzx \¢øu ©õv›°ß A®\[PÒ ¯õøÁ?

4. State the types of option.

¸¨£z öu›Âß ÁøPPøÍU TÖP.

5. What is Interest Rate Swaps?

Ámi Ãu £›©õØÓ ÁoP® GßÓõÀ GßÚ?

6. What is exposure netting?

ChºU Põ¨¤ßø© DkPmhÀ GßÓõÀ GßÚ?

7. What is inflation risk?
£nÃUP B£zx GßÓõÀ GßÚ?
8. What is NOSTRO?
NOSTRO GßÓõÀ GßÚ?

9. What do you understand by Foreign Exchange reserves?

A¢{¯ ö\»õÁo C¸¨¦ GßÓõÀ GßÚ?
10. Spell out the meaning of Fiscal Policy.
{vU öPõÒøP°ß AºzuzøuU TÖP.
SECTION B — (5 × 5 = 25 marks)
Answer ALL questions choosing either (a) or (b).
11. (a) Recall the Functions of Foreign Exchange Market.
A¢{¯ ö\»õÁo \¢øu°ß ö\¯À£õkPøÍ {øÚÄ
TÖP.
Or
(b) Who are the participants of Foreign Exchange
Market.
A¢{¯ ö\»õÁo \¢øu°À £[÷PØ£õͺPÒ ¯õº?
12. (a) How to compute Forward exchange rate?
•ß÷ÚõUS¨ £›©õØÓ Ãuzøu GÆÁõÖ PnUQkÁx?
Or
(b) Explain the mechanism of Option.
¸¨£z öu›Âß ö\¯À ÁÈ•øÓ ÂÍUSP.

2 D–1716
13. (a) State the procedure for Extension and Cancellation
of Forward contracts.

•ß÷ÚõUS J¨£¢u[PÎß }mi¨¦ ©ØÖ® μzx

ö\´u¾UPõÚ ö\¯À•øÓø¯U SÔ¨¤hÄ®.

Or

(b) Recall the types of interest rate swaps.

Ámi Ãu £›©õØÓ ÁoPzvß ÁøPPøÍ {øÚÄ

TÖP.

14. (a) Write a short note on Economic Exposure Risk.

ö£õ¸Íõuõμ öÁΨ£õmk Chøμz SÔzx J¸ ]Ö

SÔ¨ø£ GÊxP.

Or

(b) Explain LORO A/c in Exchange Management.

£›ÁºzuøÚ {ºÁõPzvÀ LORO A/c I ÂÍUSP.

15. (a) Explain the Composition of foreign exchange

reserves of India.

C¢v¯õÂß A¢{¯ ö\»õÁo C¸¨¦UPÎß

P»øÁø¯ ÂÍUSP.

Or

(b) Why do exchange rate fluctuate?

ö\»õÁo ÂQu® Hß HÔ CÓ[SQÓx?

3 D–1716
 SECTION C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Enumerate the process of determination of Exchange rate

Under Purchasing power Parity Theory.
öPõÒ•uÀ \Uv \©zxÁU ÷Põm£õmiß RÌ £›©õØÓ Ãuzøu
{ºn°US® ö\¯À•øÓø¯ ÂÍUSP.

17. Summarize the different types of Forward Exchange

Contract.
£À÷ÁÖ ÁøP¯õÚ •ß÷ÚõUS¨ £›©õØÓ J¨£¢uzøu
_¸UP©õPU TÖP.

18. Elaborately explain the External Strategies of Foreign

Exchange Risk Management.
A¢{¯ ö\»õÁo Chº {ºÁõPzvß öÁΨ¦Ó EzvPøÍ
›ÁõP ÂÍUSP.

19. Explain the Determinants of Exchange Risk.

£›ÁºzuøÚ Chøμ wº©õÛUS® PõμoPøÍ ÂÍUSP.

20. Discuss the Monetary and Fiscal Policy initiatives for

foreign Exchange Rate Management.
A¢{¯ ö\»õÁo Ãu ÷©»õsø©UPõÚ £n ©ØÖ® {vU
öPõÒøP •¯Ø]Pøͨ £ØÔ ÂÁõvUPÄ®.

–––––––––––––––

4 D–1716
 D–1717 Sub. Code
31743C2

DISTANCE EDUCATION

M.B.A. (G) DEGREE EXAMINATION,

DECEMBER 2021.

Fourth Semester

MULTINATIONAL FINANCIAL MANAGEMENT

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10  2 = 20 marks)

Answer ALL questions.

1. What is risk-return trade off?

Chº – Á¸Áõ´ DkPmhÀ GßÓõÀ GßÚ?

2. Write short notes on political risk.

Aμ]¯À\õº Chº £ØÔ ]Ö SÔ¨¦ ÁøμP.

3. What is foreign direct investment?

A¢{¯ ÷|μi •u½k GßÓõÀ GßÚ?

4. Mention the steps involved in the calculation of NPV.

{Pμ uØ÷£õøu¯ ©v¨¦ Pozu¼À EÒÍ £iPøÍ
SÔ¨¤kP.

5. What is Transfer pricing?

£›©õØÓ Âø»°hÀ GßÓõÀ GßÚ?
6. Write a note on cash budgeting.
öμõUP vmh AÔUøP £ØÔ SÔ¨¦ ÁøμP.
7. Define credit standard.
Phß uμ{ø» Áøμ»UPn® u¸P.
8. Write a note on credit extension.
Phß }mi¨¦ SÔ¨¦ ÁøμP.
9. What is Optimum capital structure?
EP¢u ‰»uÚ Pmhø©¨¦ GßÓõÀ GßÚ?
10. What is International depositary receipts?
\ºÁ÷u\ PÍg]¯ Cμ^x GßÓõÀ GßÚ?
SECTION B — (5  5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).
11. (a) Explain the concept of Multinational Financial
Management.
£ßÚõmk {v°¯À ÷©»õsø©°ß ÷Põm£õkPøÍ
ÂÍUPÄ®.
Or
(b) Write short notes on global Financial Management.
Explain its functions.
E»PÍõ¯ {va\¢øu £ØÔ ]Ö SÔ¨¦ ÁøμP.
AÁØÔß ö\¯Ø£õkPøÍ ÂÍUPÄ®.
12. (a) Explain the need and strategy of foreign direct
investment by Multinational MNCs.
£ßÚõmk {ÖÁÚ[PÎß A¢{¯ ÷|μi •u½miß
÷uøÁ ©ØÖ® ²UvPøÍ ÂÍUPÄ®.
Or

2 D–1717
 (b) Explain the operating policies to deal with risk.
Chøμ \©õΨ£uØUPõÚ C¯UP öPõÒøPPøÍ
ÂÁ›UPÄ®.
13. (a) Write a short note on IRR. State the merits and
demerits of IRR method.
EÒDmk ÂQu® ]Ö SÔ¨¦ ÁøμP. EÒDmk ÂQu
•øÓ°ß |ßø©PÒ ©ØÖ® wø©PøÍ SÔ¨¤kP.
Or
(b) What is Working Capital? Explain the significance
of working capital Management of MNCs.
|h¨¦ ‰»uÚ® GßÓõÀ GßÚ? £ßÚõmk
{ÖÁÚ[PÎß |h¨¦ ‰»uÚ ÷©»õsø©°ß
•UQ¯zxÁzøu ÂÍUSP.
14. (a) Explain the fundamental goal of a firm’s credit
policy. Why does a firm give cash discount to its
debtors? Discuss.
{ÖÁÚzvß Phß öPõÒøP°ß ÷|õUPzvøÚ
ÂÍUSP. {ÖÁÚ® uÚx PhÚõÎPÐUS öμõUPz
uÒУi Hß öPõkUQßÓx? ÂÁõvUPÄ®.
Or
(b) Define risk and uncertainty. State its features.
Explain the risk and uncertainty models.
Chº ©ØÖ® I¯¨£õmiß Áøμ»UPn® u¸P.
AÁØÔß C¯À¦PøÍ SÔ¨¤kP. Chº ©ØÖ®
I¯¨£õmiß ©õv›PøÍ ÂÍUPÄ®.
15. (a) Distinguish between offshore production and local
purchase.
öÁÎ|õmk EØ£zv ©ØÓ® EÒѺ öPõÒ•uÀ
CÁØøÓ ÷ÁÖ£kzxP.
Or
(b) Describe the various international long term
financing instruments.
\ºÁ÷u\ }sh Põ» {vU P¸ÂPøÍ ÂÁ›UPÄ®.
3 D–1717
 SECTION C — (3  10 = 30 marks)

Answer any THREE questions.

16. Write a note on Global Financial Market. Describe the

major aspects of Global Financial Market.
E»P {v°¯À \¢øu SÔ¨¦ ÁøμP. E»P {v°¯À \¢øu°ß
•UQ¯ TÖPøÍ ÂÁ›UPÄ®.

17. Describe the objectives and functions of international

Cash Management.
\ºÁ÷u\ öμõUP ÷©»õsø©°ß ÷|õUP[PÒ ©ØÓ®
ö\¯Ø£õkPøÍ ÂÁ›UPÄ®.

18. What is Incremental cash flow? Explain the elements of

parent and project cash flow.
£i •øÓ÷¯ØÓ £n¨£õ´Ä GßÓõÀ GßÚ? •ußø© ©ØÖ®
vmh £n¨£õ´Âß TÖPøÍ ÂÍUPÄ®.

19. Mention the significance of Inventory Management.

Explain the Inventory Management tools.
C¸¨¦ {ø» ÷©»õsø©°ß •UQ¯zxÁzøu SÔ¨¤kP.
C¸¨¦ {ø» ÷©»õsø©°ß P¸ÂPøÍ ÂÍUPÄ®.

20. Explain the factors determining the overall cost of

capital.
£ßÚõmk {ÖÁÚzvß Jmkö©õzu ‰»uÚ Pmhø©¨¤ß
AhUPa ö\»øÁ {ºn°US® PõμoPøÍ ÂÍUPÄ®.

————————

4 D–1717
 D–1718 Sub. Code
31744C3

DISTANCE EDUCATION
M.B.A. (General) DEGREE EXAMINATION,
DECEMBER 2021.
Fourth Semester
PROJECT FINANCE
(CBCS 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 × 2 = 20 marks)

Answer ALL questions.

1. Who is Project Consultant?

vmh B÷»õ\Pº GߣÁº ¯õº?

2. What are the objectives of Project Identification?

vmh Aøh¯õÍzvß ÷|õUP[PÒ ¯õøÁ?

3. What do you mean by Project Management?

vmh ÷©»õsø© GßÓõÀ GßÚ?

4. What are the features of Public Issue of Shares?

ö£õx¨ £[S öÁαmiß A®\[PÒ ¯õøÁ?

5. What do you mean by Commercial Paper?

ÁoPz uõÒPÒ GßÓõÀ GßÚ?

6. List down the benefits of Capital Gearing.

‰»uÚ Q¯›[ |ßø©PøÍ £mi¯¼k[PÒ.
7. Define Project Evaluation.
vmh ©v¨¥møh Áøμ¯ÖUPÄ®.

8. Explain the Fixed Capital and Working Capital.

{ø»¯õÚ ‰»uÚ® ©ØÖ® ö\¯À£õmk ‰»uÚzøu
ÂÍUS[PÒ.

9. What do you mean by Project Monitoring?

vmh PsPõo¨¦ Gߣuß ö£õ¸Ò GßÚ?

10. Explain : Effluent Disposal.

ÂÍUS : PÈÄ }UP®.

SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the important points to be considered

before undertaking an overseas project.
öÁÎ|õmkz vmhzøu ÷©ØöPõÒÁuØS •ß P¸zvÀ
öPõÒÍ ÷Ási¯ •UQ¯©õÚ Âå¯[PøÍ
ÂÍUS[PÒ.
Or
(b) Briefly bring out the importance of effective
planning and development, considering the
challenges posed by the LPG era.
GÀ¤â \Põ¨uzuõÀ HØ£k® \ÁõÀPøÍU P¸zvÀ
öPõsk, £¯ÝÒÍ vmhªhÀ ©ØÖ® Áͺa]°ß
•UQ¯zxÁzøu _¸UP©õP öÁÎU öPõnºP.

12. (a) What are the probable sources from which idea for a
project may be generated?
J¸ vmh ÷¯õ\øÚUPõÚ Buõμ[PÒ ¯õøÁ?
Or

2 D–1718
 (b) Explain the process of Scouting and scanning of
project idea.
vmh ÷¯õ\øÚ°ß \õμnº ©ØÖ® ì÷PÛ[
ö\¯À•øÓø¯ ÂÍUS[PÒ.

13. (a) Do you feel that economic and commercial aspects

are always very important for projects?
vmh[PÐUS ö£õ¸Íõuõμ ©ØÖ® ÁoP A®\[PÒ
G¨÷£õx® ªP •UQ¯©õÚøÁ GßÖ }[PÒ
{øÚUQÕºPÍõ?
Or
(b) Explain the significance of preparing a good Project
report.
J¸ |À» vmh AÔUøPø¯z u¯õ›¨£uß
•UQ¯zxÁzøu ÂÍUS[PÒ.

14. (a) Explain the concept of Social cost and benefit

analysis while appraising a project.
J¸ vmhzøu ©v¨¤k®÷£õx \‰P ö\»Ä ©ØÖ®
|ßø© £S¨£õ´Ä GßÓ P¸zøu ÂÍUS[PÒ.
Or
(b) Explain the process of closure of a project.
J¸ vmhzøu ‰k® ö\¯À •øÓø¯ ÂÍUS[PÒ.

15. (a) Explain the different classification of project.

vmhzvß öÁÆ÷ÁÖ ÁøP¨£õmøh ÂÍUS[PÒ.
Or
(b) Explain how you would proceed to plan for the
development of a road project with an illustrative
example.
J¸ \õø» vmhzvß ÷©®£õmkUS }[PÒ GÆÁõÖ
vmhªh»õ® Gߣøu ÂÍUP GkzxUPõmkhß
ÂÍUS[PÒ.

3 D–1718
 SECTION C — (3  10 = 30 marks)

Answer any THREE questions.

16. Explain in detail, the criteria you would follow while

trying to select a project.
J¸ vmhzøuz ÷uº¢öukUP •¯Ø]US®÷£õx }[PÒ
¤ß£ØÓ ÷Ási¯ AÍÄ÷PõÀPøÍ Â›ÁõP ÂÍUS[PÒ.

17. Explain the significance of PPP in executing projects.

vmh[PøÍ ö\¯À£kzxÁvÀ ¤¤¤°ß •UQ¯zxÁzøu
ÂÍUS[PÒ.

18. Prepare a project report for starting a Television

manufacturing business.
öuõø»UPõm] EØ£zvz öuõÈø»z öuõh[SÁuØPõÚ vmh
AÔUøPø¯z u¯õ›UP.

19. Explain the procedure you would suggest for identifying a

good Project for an existing and new company.
HØPÚ÷Á EÒÍ ©ØÖ® ¦v¯ {ÖÁÚzvØPõÚ J¸ |À»
vmhzøu Aøh¯õÍ® Põn }[PÒ £›¢xøμUS®
|øh•øÓø¯ ÂÍUS[PÒ.

20. What are the different technical and organizational

aspects you would consider before going ahead with the
process of formulating a project?
J¸ vmhzøu E¸ÁõUS® ö\¯À•øÓø¯ •ßöÚkzxa
ö\ÀÁuØS •ß }[PÒ P¸zvÀ öPõÒЮ öÁÆ÷ÁÖ
öuõÈÀ ~m£ ©ØÖ® {ÖÁÚ A®\[PÒ ¯õøÁ?

———————

4 D–1718