Please read each question carefully.

 It is the concept of developing the employees of an Answer 1

organisation to meet future changes and challenges Management development

 It refers to the right to give orders and the power to

Answer 2
exact obedience from others in the process of discharging
Authority
responsibility.
It  deals with the employees, in the organisational
Answer 3
context, as a social group that contributes to the
Employee relations
organisation.
The employee's answerability on using the authority in Answer 4
discharging the responsibility Accountability:

 It is the obligation of a manager to carry out the duties Answer 5

assigned to him Responsibility

 is the function performed in organizations that facilitates

Answer 6
the most effective use of people to achieve organizational
HRM
and individual goals.
 refers to identifying one’s career goals and formulating
plans for achieving them through various means such as Answer 7
Career planning and development
education and work experience
 HR employees are the link between the top management Answer 8
and the employees Employee advocate

 These are the rewards that an employee earns in

addition to regular wages or salary based on the Answer 9
performance of the individual, the team or the Incentives
organisation.
 __________________is one of the biggest challenges for Answer 10
a manager. Managing people

HR specialists are responsible for ensuring that all

members of the management perform their respective Answer 11
roles efficiently and also ensures that there is effective Auditor
use of the human resources of the organisation.
 It is the process of formulating and operating a suitable Answer 12
wage and salary programme. Wage and salary administra tion

 It includes all the rewards that an employee receives

Answer 13
during the course of his or her job–for his or her
Compensation Management
contributions to the organisation
Process of identifying and employing people possessing Answer 14
required level of skills Acquisition of human resources

Process of providing employees the working conditions

Answer 15
that help maintain their motivation and commitment to
Maintenance of human resources
the organisation
Process of improving, moulding and changing the skills, Answer 16
knowledge and ability of an employee Development of human resources

 It is the HR that helps organisations to implement Answer 17

changes and help employees adapt to changes Change agent

These are monetary and non-monetary benefits given to

employees during their employment and sometimes, also Answer 18
Fringe benefits
in the post-employment period.
It is measurement of the cost and value of people for an Answer 19
organization Human Resource Accounting

 It is a systematic determination of the value of each job

Answer 20
in relation to other jobs in the organisation, in the
Job evaluation
industry and in the market.
Management needs to gather information such as market
statistics, pay rates and labor laws and legislations from Answer 21
the market as well as from their competitors before Service provider
making decisions on various employee related issues.
Answer 22
 Compare future needs with current availabity
Forecasting

 is the systematic development of knowledge, skills and

Answer 23
attitudes required to perform a given task or job
Training
successfully, in an individual
Process of integrating people into a work situation in a
Answer 24
way that it encourages them to perform / deliver to the
Motivation of human resources
best of their ability
Process of anticipating and making provision for the
Answer 25
movement of people into, within, and out of an
Human Resource planning
organization
concentrates on developing the workforce so that both
the employees and the organisation in turn can achieve HR development
Answer 1
their goals.
 is the first operative function of HRM. Employment
Answer 2
 is the set of individuals who make up the workforce of an HR
organization or economy. Answer 3
 states the purpose of a company, Organization or person,
its reason for existing. . . Its like a goal for what the mission statement
Answer 4
company wants to do for the world.
This is the process of evaluating the performance of an
employee on the job and developing a plan for the Performance appraisal
Answer 5
employee’s improvement.
A relationship between individuals or groups
Answer 1
characterized by mutual co-operation and responsibility,
Partnership
for the achievement of a specified shared goal.
is thus any people, culture or governance factor causing
Answer 2
uncertainty in the business environment that could
HR risk
adversely impact on the company’s operations.
A long-term relationship (alliance) to achieve defined Answer 3
objectives common to all partners. Strategic business partners

 is a systematic approach of identifying and addressing

people factors (uncertainties and opportunities) that can Answer 4
either have a positive or negative effect on the realization HR Risk Management
of the objectives of an organization.
 is defined as an approach to managing people that deals
with how the organization’s goals will be achieved Answer 5
through its human resources by means of integrated HR SHRM
strategies, policies and practices.
MQ1
 sets out the responsibilities of employers and
employees with regards to health and safety in the
workplace. Answer 1
  The Health &Safety at Work Act 1974

 ensures that men and women, if they do the same or Answer 2

similar jobs, are paid the same The Equal Pay Act of 1970

is the law which bans unfair treatment and helps

achieve equal opportunities in the workplace and in Answer 3
The Equality Act 2010
society.
This controls how your personal information is used Answer 4
by organisations, businesses or the government. Data Protection Act
  Unlawful to discriminate on the grounds of race,
colour, religion or ethnic origin with regard to
Answer 5
recruitment, training, promotion or conditions of
Race Relations Act 1976
service.

Please read each question carefully.

•NIGHT DIFFERENTIAL Does not apply to Government
Employees? true or false Answer 1
true

To avail the holiday pay should not have been absent

Answer 2
without pay on the working day preceding the holiday?
true
true or false?
An Act Strengthening Tripartism Answer 3
RA No. 10395

Hourly Paid Faculty Members are entitled of holiday pay. Answer 4

true or false? false

Answer 5
PREMIUM RATE for OVERTIME Holiday/Rest Day
30%

poor performance can be a cause of employee lay off. true Answer 6

or false true

resorted primarily to avoid or minimize business losses Answer 7

Retrenchment

Who fixes the wage?

Answer 8
EMPLOYER

BONUS,Can't be demanded. true or false

Answer 9
false

•SERVICE INCENTIVE LEAVEi given to worker

who has worked for at least a year?true or false? Answer 10
true

An Act Strengthening the Operations of the NLRC Answer 11

RA No. 10741
•period is agreed upon knowingly and voluntarily by the
parties without force, duress, or improper pressure exerted Answer 12
on the employee FIXED TERM

 An Act Strengthening Conciliation-Mediation Answer 13

RA No. 10396

full backwages are to be awarded to an illegally dismissed

Answer 14
employee and should not be diminished or reduced by      
false
earnings derived elsewhere. true or false?
exists where the services of an employee are in excess of
what is reasonably demanded by the actual requirements Answer 15
of the enterprise Redundancy

An Act Allowing the Employment of Nightworkers Answer 16

RA No. 10151

 not a penalty; only part of disciplinary procedure when

employee’s presence poses serious threat to co-employees Answer 17
or employer Preventive suspension

PREMIUM RATE for OVERTIME for  Normal days  Answer 18

25% ON TOP OF HOURLY RATE

based on fault/omission of employee

Answer 19
JUST CAUSE

NORMAL HOURS OF WORK

Answer 20
Not exceeding 8 hours in a day

 means the deliberate, unjustified refusal of an employee Answer 21

to resume his/her employment ABANDONMENT

If there is conflict, employee will be given two days in a Answer 22

month to choose   his preferred day of rest/ true or false? true

remuneration for hours of work includes fare and

reasonable value of board and lodging and     other
Answer 23
facilities
WAGES
a fee given to workers rendering duty from 10pm to 6am  Answer 24
night differential

Answer 25
MEAL BREAK WITH PAY
20MINS

MQ2
one whose work or services to be performed is seasonal in nature   and the
employment is for the duration of the season Answer 1
SEASONAL

engaged to perform activities which are usually  necessary or desirable in

the usual business or trade of the employer
Answer 2
 
REGULAR

Answer 3
General Rule: Not Exceed 6 mos PROBATIONARY

activity performed is not usually necessary or desirable in the   usual Answer 4

business or trade of the employer, CASUAL

  ~one whose employment has been fixed for a specific project or   Answer 5
undertaking the completion of which has been determined at the time of PROJECT
engagement of the employee

01
Answer 1
continues to decline in global impact
Europe

Answer 2
 has become the largest global GDP contributor
USA

Answer 3
    Simplest method; inexpensive, easily  understandable.     
Ranking

 Time-consuming process, more difficult to understand; greater

opportunity to disagree.
  points; use points    more precise Answer 4
Point Factor
  to determine   measurements.
  grades. 

Answer 5
Compare job description to grade description
classification

Allows the rater to indicate an employee’s performance on a continuum of job behaviors.

 Graphic Rating Scale
Answer 1
Processes used to identify, encourage, measure, evaluate, improve, and reward employee
performance
Performance Management
Answer 2
The process of evaluating how well employees perform their jobs and then communicating that
information to the employees
Performance Appraisal
Answer 3
 Employee performance ratings distributed along bell-shaped curve
Forced Distribution
Answer 4

are systems of codified decisions, established by an

organization, to support administrative personnel Answer 1
functions, performance management, employee Human resource policies
relations and resource planning
taking account of individual circumstances when
making decisions that affect the prospects, security  or
Answer 2
self respect of employees Consideration

HE wrote that if they were asked for one truth that

they could distil from all  their research on what makes
an organization excellent. it would be “figure out your
Answer 3
value system. Decide what your organization stands Peters and waterman (1982
for”

The formation of an institution is marked by making of

value commitments, that is ,choices which fix the
assumption of policy makers as to nature of the Answer 4
enterprise .Its distinctive aims methods and  roles’ Selznick (1957)

Treating employees fairly and justly by adopting an Answer 5

‘even handed approach'. Equity

Answer 1
Human Resource Development focuses on 
“Potential”
 is an interaction between organisms or species, in
Answer 2
which the fitness of one is lowered by the presence of
Competition
another.
The financial health of a population, as measured by
Answer 3
the quantity of consumption by the members of that
Standard of living
population
Answer 4
Human Resource Management focuses on
“Productivity”.

 is the function within an organization that focuses on

Answer 5
recruitment of, management of, and providing
Human Resource Management (HRM)
direction for the people who work in the organization
is a generalized concept denoting the interaction Answer 6
between the supply and the demand labour market

 is the framework for helping employees develop their

Answer 7
personal and organizational skills, knowledge, and
Human Resource Development (HRD)
abilities.
1
Job classified are: telemarketing, Answer 1
research assistant, executive secretary. level 3

, is a period of time that one must be

Answer 2
away from one's primary job, while
Choose...
maintaining the status of employee.
Jobs that involve talking to clients,
coordinating, collecting data, little Answer 3
decisionmaking and a great deal or level 3
report writing
- is a government program designed to
provide a compensation package to
public and private employees or their Answer 4
Employee’s Compensation Program (ECP)
dependents in the event of work-related
sickness, injury, or death

has 8% impact on employees happiness Answer 5

Choose...

It is the most sensitive among all Answer 6

functions of the HR department. Choose...
Jobs classified are: stock and inventory
Answer 7
maintenance, encoding, secretarial,
level 2
purchasing.
Refers to the compensation that an
Answer 8
employee receives directly from his or
Choose...
her place of work.
separation pay give to those who
Answer 9
separated from work due Closure or
Choose...
Cessation of business
 occurs when the employment contract
or at-will agreement between an Answer 10
employee and his or her company Choose...
comes to an end
What decree mandating all employer to Answer 11
give retirement benefits? PRESIDENTIAL DECREE NO. 442

has 31% impact on employees Answer 12

happiness Choose...

An employee who renders work in

excess of eight hours a day is entitled to
Answer 13
overtime pay equivalent to the
Choose...
applicable wage rate plus at least how
may percent of her /his wage rate?
 Is the company proactive in supporting
Answer 14
health, career AND financial wellness?
CEO
What P of work is this?
Ways of rewarding the employees based
Answer 15
upon efficient and economical but
MERIT BONUS
satisfactory work performance
 is the #1 source of stress according to Answer 16
WebMD Work

refer to any number of “bonuses” a

company provides an employee for Answer 17
joining, staying, and exceeding Performance
expectations with it
Answer 18
_______ are Eating the World
Machines

 Are we efficient and effective in time

management and the integration of work Answer 19
Performance
and life? What P of work is this?
 sets the minimum wage rates applicable Answer 20
per region, province and industry sector The Wage Rationalization Act, Republic Act No. 6727
Jobs that are highly manual, which
Answer 21
involve little skills and more of physical
level 1
exertion
Does the company personalize
individual growth to include skills Answer 22
development career growth and pay Productivity
progression?What P of work is this?
The overtime rate will vary if the
overtime work is rendered on a rest day,
regular holiday or special day. Under Answer 23
Rest day: regular/special holiday – plus 30%
how may percent  of the regular daily
salary?
How many hours per week should the Answer 24
employee render? 40hrs

What decree mandating all employer to Answer 25

give the 13th month pay? Presidential Decree No. 851

Moving an employee into a job with a

significant increase in duties and Answer 26
responsibilities resulting in a grade, job PROMOTIONAL SYSTEM
title and salary change.
Who has the greatest  impact on Answer 27
employee happiness? direct managers

Another name of compensation Answer 28

administration is  SALARY ADMINISTRATION

Can I work collaboratively to

Answer 29
accomplish a task, goal, objective or
Prosperity
project?What P of work is this?
 This refers to additional compensation
of at least 10 percent of an employee’s
applicable wage rate, payable to Answer 30
employees (except exempt employees) Night Shift Differential
who perform work between 10 p.m. to 6
a.m. of the following day.
 is the name given to the more casual Answer 31
term “employee benefits”. Choose...

separation pay give to those who Answer 32

separated from work due  Introduction 1 month pay or 1 month pay every year of service
of labor-saving devices
Jobs classified are: typing, filling and
Answer 33
other clerical works, messengerial,
level 1
collecting, janitorial and driving
Jobs that involve skill but require a little Answer 34
planning and organizing. CEO

 is the total cash and non-cash payments

that you give to an employee in Answer 35
exchange for the work they do for your Compensation
business
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