Jomon Mathew SAP C
Jomon Mathew SAP C
Contact
Jomon Mathew
www.linkedin.com/in/jomon- SAP FICO Consultant
mathew-16895b76 (LinkedIn) Ottawa, Ontario, Canada
Experience
Canadian Blood Services
Senior Business System Analyst
October 2021 - Present (1 year 9 months)
Ottawa, Ontario, Canada
Sobeys
Business Analyst
January 2016 - November 2022 (6 years 11 months)
Ottawa, Canada Area
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• Track and manage application support open tickets to resolution using Track-
it application
• Troubleshoot and support for Finance/IS Retail and add-on applications
• Escalate tickets to a higher level of support as appropriate
• Facilitate problem/issue resolution proactively and listen to the users to gain
a full understanding of the issue
• Build relationships and strong rapport with business leadership
• Receptive to training and mentoring
• Provide end-user training, documentation and support for Finance and
Controlling focus on business processes
• Performing in production support and Project environment with exposure to
ASAP methodology
• Familiar with the changes from SAP FI to simple finance process
• Familiar with BMC remedy and Solution Manager remedy software
• Perform ALM testing, suggest test cases and steps
• Schedule the job runs (SM37) and resolve the issue with job failure.
• Familiar with windshutle software for data loads
• Customizing functionality based on business requirements and business
process design
• Support the data migration and integrity testing from legacy systems to
Finance
• Maintain service excellence and follow organizational values and standards
Minto Group
SAP Analyst
January 2014 - July 2015 (1 year 7 months)
Toronto, ON
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Education
GIM
Master of Business Administration (M.B.A.), Finance and
Marketing · (2003 - 2005)
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