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Retail Bank Business Capability Model

Finantrix.com Retail Bank Business Capability Model is a customizable business capabilities map for a Bank to accelerate its business architecture efforts. Visit: https://www.finantrix.com/product/retail-bank-business-capability-model/

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100% found this document useful (1 vote)
777 views8 pages

Retail Bank Business Capability Model

Finantrix.com Retail Bank Business Capability Model is a customizable business capabilities map for a Bank to accelerate its business architecture efforts. Visit: https://www.finantrix.com/product/retail-bank-business-capability-model/

Uploaded by

Capability Model
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Retail Banking

Business
Capabilities Model

https://www.finantrix.com/product/retail-bank-business-capability-model/
Retail Banking is
Transforming.

Several factors are


converging to create
both opportunities and
threats.
Bridge the Strategy to
Execution Gap.

Business Capabilities are


a Structural Blueprint of
an enterprise. They
capture the Essence of
What a Business Does.
Retail Banking Business Capabilities Model Level 1

1. Core Banking Operations

2. Financial and 3. Marketing 4. Customer


Capital Markets and Sales Management

5. Enterprise Management

2023 PRESENTATION TITLE 4


RETAIL BANKING BUSINESS CAPABILITIES MODEL LEVEL 1 AND 2
1. Core Banking Operations 4. Customer Management
Retail Consumer Credit Card Know your Customer Customer
Business Banking Customer Onboarding
Banking Operations Process Acquisition
Loans and Mortgage Bill Payment and Account Customer Support Customer Experience
Trust Services
Operations Presentment Management and Service Management
Cross Product Digital and Mobile Treasury
Operations Banking Management 5. Enterprise Management
Portfolio Retail Branch Digital Strategy and Product
Management Nested Visualization of
ATM Services
Operations two levels.
Transformation Planning Management
Investment and Wealth Finance and Legal and
Insurance Sales and Operations Human Resources
Management Accounting Compliance
2. Financial and Capital Markets Decomposition to third level is Banking Data
Procurement IT Management
Management
Investment
Management
Wholesale
Banking
included
Commodity
Trading
forBrokerage
additional granularity.
Reporting and Mergers and
Business Continuity
Market Making and Foreign Exchange Analytics Acquisition
Clearing and Custody
Operations Services
Risk Management and Fraud
Physical and Cybersecurity
3. Marketing and Sales Prevention

Channel Marketing Facilities and Real Estate Sustainability and Corporate


Sales Management Management Social Responsibility
Management Management

2023 PRESENTATION TITLE 5


Value of Business Capabilities:

•Foster alignment between


business and IT.

•A Capability-anchored
Transformation Roadmap
eliminates redundancy and
focuses on capability evolution

•Juxtaposing capabilities and


systems/applications provide a
footprint analysis for optimization.

•And so much more.


Business Capabilities Map
Snapshot:

• About 335 Capabilities


decomposed into Three Levels.

• Capability Definitions

• KPIs aligned to Capabilities.

• Editable PowerPoint, Excel, and


Word Formats.

And bonus files.


TO PURCHASE THE CAPABILITY MAP VISIT:

https://www.finantrix.com/product/retail-
bank-business-capability-model/

20XX PRESENTATION TITLE 8

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