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No. F.26/4/2016.PPD
Government of India
Ministry of Finance
Department of Expenditure
Procurement Policy Division
516, Lok Nayak Bhawan,
New Delhi Dated 20" September, 2016.
OFFICE MEMORANDUM
Subject: Procedures for payments to Sellers / Suppliers in Goverment ¢-
Marketplace (GeM)- reg.
Ref: OM No. F.26/4/2016.PPD dated 26" May 2016 on above subject.
In supersession of the above referred OM dated 26.05.2016 and pursuant to
Rule No. 141-A of GFR 2005, the following procedures are prescribed for making
Payments to the Sellers / Suppliers in GeM which shall be complied and adhered to
by all concerned
2. The Government Buyer ie. the concerned Programme Division or
Administrative Unit in a Ministry/ Department will place the Contract / Supply Order
Purchase Order online after taking prior approval of the Competent Authority for
procuring a particular Good or Service. Inter-alia, the Contract/ Supply Order
(Purchase Order form will also contain the following fields including fields required for
payment related processes:
a. Administrative approval of the Competent Authority indicating the designation of
the approving authority,
Approval of Competent Financial Authority indicating designation of the officer:
Whether IFD concurrence required? (Yes/No)
If yes, then IFD Diary No.& Date
Budget Head of Account and Year, Major/Minor/Sub-head/Detailed
Head/Object Head as in Detailed Demands for Grants.
Budget availability as on date (Yes/No)
Amount (Contract Value)): Rs.. ... . (Budget to be blocked)
\f expenditure is committed for more than a year, the year-wise details - (portal
should generate a Liability Register for recording multi-year payment
commitments, the format for which is prescribed in Rule 53 of the GFR)
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3. When these fields are duly captured, the Buyer will be in a position to place the
Order online. The GeM portal will generate a Sanction Order and the Contract
Agreement/Supply Order/Purchase Order which will be digitally/e-signed by the
Buyer. These documents duly digitally/e-signed by the Buyer will be made available
online to the concemed DDO (applicable in PFMS), PAO (applicable in PFMS),
Paying Authority (applicable in Payment System of Railways/Defence/Posts/Othersincluding PSUs, Municipalities, Educational Institutions, Autonomous Institution,
State Government, etc) and Seller/ Supplier. The DDO and PAO/Paying Authority
shall have access to the Contract Agreement/Supply Order/Purchase Order online in
order to ensure that the Bill is generated at the stage of payment in accordance with
the contractual provisions.
4. _ The GeM portal will send the Sanction Order details to PFMS/Payment System
of Railways/ Defence/Posts/Others (Others mean various Government Bodies
including PSUs, Municipalities, Educational Institutions, Autonomous Institution,
State Government, etc).
5. _ On issue of Sanction order and placing the Contract/Supply Order/Purchase
Order, the amount required from the relevant Budget Head gets blocked in the
PFMS/ Budget Accounting System of Railways/ Defence/Posts/Others.
6. Should it be necessary to amend the Contract, such Contract/Supply Order /
Purchase Order with due approval of the Competent Authority and acceptance of the
Seller/Supplier shall be made available to the Supplier/DDO/PAO/Paying Authority
on the GeM portal.
7 Similarly, in the event of complete / partial cancellation of the Contract/Supply
Order/Purchase Order the information would be made available to the
Seller/Supplier, DDO and PAO/Paying Authority on the GeM portal. In that event,
funds so blocked earlier would be released to the extent of cancelled amount
8. The Programme Division/Administrative Unit in the Ministries/Departments shall
periodically review the blocked budget to ensure that funds are utilized within the
same financial year
9. The performance security (if any)under Rule 158 of General Financial Rule
2005, would be obtained from the Seller/Supplier as per Contract/Supply
Order/Purchase Order, and their details would be reflected on the GeM portal by the
Buyer
10. On dispatch/delivery of Goods and/or Services, the Seller/Supplier shall
Prepare an electronic Invoice, digitally/e-signed, on GeM portal and shall submit the
same on-line to the Buyer. Gem portal will send an SMS/ email alert to the Buyer, on
Submission of Invoice. This Invoice will contain mode of dispatch of goods
dispatched/delivered quantity with date and all inclusive price claimed based on
digitally/e-signed Contract/Supply Order/Purchase Order data. In case Services are
procured, the required data as per ContraclSupply Order/Purchase Order may be
incorporated in the Invoice.
11. The Buyer/consignee receives the Goods/Services and issues an online
Provisional Receipt Certificate (PRC), within 48 hours, on ‘said to contain basis' on
the GeM portal with his/her digital signature, mentioning the date of Receipt (Fromthis date of receipt mentioned in PRC, the period of ten (10) days for
consignee's/buyer's right of rejection and return policy would be applicable)
12. After verification including assessment of quality and quantity and satisfactory
installation of machinery and equipment wherever necessary, the Consignee will
issue on-line digitally/e-signed Consignee's Receipt & Acceptance Certificate
(CRAC) within 10 days of date of receipt indicated in PRC. The CRAC would clearly
indicate the Order quantity, rejected quantity (if any, with reasons for rejection
including shortages/damaged/unaccepted quality), quantity accepted and cleared for
payment. However, if the consignee does not issue CRAC within 10 days, on 11th
day from the date of receipt indicated in PRC, GeM System/Portal would auto
generate unsigned CRAC which, backed with digitally/e-signed PRC for the
corresponding quantity shall be taken as deemed acceptance for payments in lieu of
the requirement of digitally/e-signed CRAC. This will be made available on GeM to
the Buyer/ Seller and also the concerned DDO (if applicable) and PAO/Paying
Authority. The GeM portal would generate a unique serial number for CRAC relating
to concemed DDO (if applicable) & PAO/Paying Authority, so that the payments are
made seriatim.
13. After generation of CRAC, the Buyer shall prepare ‘Payment advice’ on GeM
Portal, as under:
(A) For Payment through PFMS requiring DDO functionality:
After generation of CRAC, the Buyer shall prepare ‘Payment advice’ on GeM
Portal. indicating any contractual deductions such as penalties for violation of
Service Level Agreement (as applicable)/Liquidated Damages for delayed
supplies etc. which will be used by GeM portal to compute the net amount
payable for the accepted quantity after factoring in the contractual
deduction(s) and generate claims for payments digitally/e-signed by the
Buyer. This claim for payment shall be made available to the DDO on GeM
Portal and the requisite data will also be pushed online in the PFMS. DDO will
log into PFMS and generate the Bill against the said claims and forward the
same to the PAO/Paying Authority for payment, after deducting any statuary
deductions including TDS as applicable. The DDO shall also be responsible
for issuing TDS certificate (as per Income Tax Act, 1961 amended from time
to time) to the Seller after release of the payment to the Seller/Supplier
(B) For Payment through Payment Systems other than PFMS, not
requiring DDO functionality:
After generation of CRAC, the Buyer shall prepare ‘Payment advice’ on GeM
Portal, indicating any contractual deductions such as penalties for violation of
Service Level Agreement (as applicable)/Liquidated Damages for delayedsupplies and also statuary deductions including TDS as applicable. The same
will be used by GeM portal to compute the net amount payable for the
accepted quantity and generate claims for payments digitally/e-signed by the
Buyer. This claim for payment shall be made available to the PAO/Paying
Authority on GeM Portal for payment, after deducting any statuary deductions
including TDS as applicable.
In case the Buying organisation allows direct online payment through the
payment gateway integrated with Bank(s) available on GeM Portal, the
concerned PAO/Paying Authority shall log into the GeM Portal to process and
advice for release of online payment to the Seller /Supplier through the
available payment gateway. However, in case the PAO/Paying Authority
operates through its own online Payment System, the requisite data will be
Pushed online in the Payment System of the Buying organisation
PAO/Paying Authority shall log into the Payment System to process the
Payment advice for release of online payment to the Seller /Supplier. The
Buyer shall also be responsible for issuing TDS certificate.
14. After online pre-check of all relevant documents, PAO/Paying Authority shall
debit the Government account, releasing the corresponding payment through PFMS
‘the Payment System of Railways/Defence/Posts/Others to be credited into the bank
account of the Seller/Supplier. The payment so released shall be credited to the
Seller/Supplier's account within 24 hours (excluding public holidays), by the Bank.
SMS alerts shall be sent to the Seller and Buyer after the payment is authorized by
PAO/Paying Authority and also after the confirmation of the payment by the Bank.
The payment authorization as well as payment confirmation details shall be shared
by PFMS /Payment System of Railways/ Defence/Posts/Others on the GeM portal
The PAO/Paying Authority and DDO shall comply with the provisions of General
Financial Rules for budget implementation.
(b) In case of return of Bill, if necessary by PAO/Paying Authority, it should be
made online with all queries/discrepancies/reasons for rejections indicated in
one go with the approval of competent authority, to the DDO/Buyer for the
Needful corrections at their end.
15. In terms of the provisions of the Information Technology Act 2000 as amended
from time to time, digitally/e-signed online documents generated on GeM shall be
treated at par with ink-signed documents for release of payment to the
Seller/Supplier and no ink signed paper/documents shall be demandediinsisted
16._ tis obligatory for payments to be made without any delay for purchases made
on GeM. In no case should it take longer than the prescribed timelines. The timelines
after Consignee Receipt and Acceptance Certificate (CRAC) issued on-line and
digitally/e-signed by consignee, will be two (2) working days for Buyer, one (1)
working day for concemed DDO and two (2) working days for concerned
4PAO/Paying Authority for triggering payment through PFMSithe Payment System of
Railways/Defence/Posts/Others and Banks for crediting to the supplier's account. In
case of return of Bills by PAO/Paying authority, the discrepancies should be
addressed by concerned Buyer/DDO within one working day and thereafter on re-
submission of Bll the PAO / Paying Authority should also not take more than one (1)
working day for triggering payment to the supplier/Seller. Any matter needing a
resolution will be escalated to the next higher level in each agency (Buyer, DDO and
PAO/Paying Authority) where the matter should be resolved within 24 hours. In the
entire process, time taken for Payment should not exceed ten (10) days including
holidays.
17. GeM System/Portal would also have on-line provisions for generating
Supplementary Invoice(s) for claim/refund of statutory changes in Duties and taxes, if
any, as above. A provision for all types of refunds/claims should be available on-line
through PFMS /the Payment System of Railways/Defence/Posts/Others.
18. The multi-year liabilties so created as referred to in Para 2(h) above shall be
reviewed regularly by the Programme Division/Administrative unit in consultation with
the Financial Adviser. The consolidated information on the total committed liabilities,
year-wise, shall be submitted by the Financial Adviser to the Budget Division,
Department of Economic Affairs, Ministry of Finance for suitably reflecting in the
Budget Estimates for the relevant financial year and in the Medium Term
Expenditure Framework (MTEF)
19 The above procedures and time lines shall be Strictly adhered by the
Ministries/Departments.
20. This issues with the approval of Secretary (Expenditure),
abe
(Vinayak T. Liknar)
Under Secretary to the Govt. Of India
Tel:-24621305
we
To,
All the Secretaries and Financial Advisers to Government of India
Copy to:
1 CGA, CGDA, FC/ Railway Board- for information and necessary action.
2. Secretary/Department of Public Enterprises with a request to issue
@ppropriate instructions to Public Sector Undertakings in this regard.
3. Internal circulation: AS (PF-1), JS(FA), JS (Pers.) and JS (PF-Il).