Chapter 6
Chapter 6
System Documentation
Techniques
Accounting Department,KPMAM
1. Define documentation
technique
2. Prepare and use data flow
Content diagrams to understand,
Learning
evaluate, and document
information systems.
So, these are supplemented by a narrative description of the system, a written step-by-
step explanation of system components and interactions.
It is important to :
1. Read documentation
2. Evaluate documentation
3. Prepare documentation
A picture worth a thousand words.
A visual image can convey vital system information more effectively than words.
DOCUMENTATION TOOLS
1. System flowchart
2. Program flowchart
3. Document flowchart
BUSINESS PROCESS DIAGRAM
● Visual way to describe the different steps or activities in a business process
● Intent is that all business users can easily understand the process from a standard notation
(BPMN: Business Process Modeling Notation)
● Can show the organizational unit performing the activity
Example 2 : Expenditure cycle (ordering goods, received goods, validate supplier invoice and
make payment to supplier)
Example 3 : Payroll cycle (updating the employee, validate attendance, prepare payroll and
disbursement)
Business
Process
Diagram
Symbols
Example : Business Process Diagram
DATA FLOW DIAGRAM
● Graphically describes the flow of data within an organization.
● Four (4) basic elements :
1. Data sources and destinations
2. Data flow
3. Transformation processes
4. Data stores
context diagram : showing the data processing system, its input(s) and output(s), and
their sources and destinations.
Example : Subdividing DFD
cylinder
Upside down
triangle
parallelogram
Upside down
pentagon
(action symbol)
oval
diomand
trapezium
Example : System Flowchart Example : Program Flowchart
(Shows the relationship among input, (Shows the sequence logical operations a
processing and output in a system) computer performed: computer programme)
Relationship
between system
flowchart and
program flowchart.
Example : Document Flowchart (Shows the flow of documents and procedures
performed on those documents among units; departments/group/office/function/
job title)
Ahmad Enterprise
Document Flowchart for Revenue Cycles 1. Gain information by interviewing PIC, observing and reviewing
2. Try designing a flowchart to model business process and
understand current situation
(a) Write name of business and title of the flowchart
(b) Establish the system boundary
(c) Determine the column heading: department/
group/office/function/ job title (not person's name)
(d) List action performed within each column
(e) Select appropriate symbols
(f) Draw flowchart from top to bottom and left to right. Should
have clear origin & terminator(document cannot appear ‘by
magic”. Should be by external parties or created internally.)
1. After completed the 1st draft, perform reality check by discussing
it with others in the organisation (is it really work and is there any
misunderstanding something?)
2. Try to spot opportunities for improvement by interviewing, surveys,
emails and box for any problems and suggestions. (Refer next
slide)
3. Revise flowchart as needed
Prepared by: 4. Write the preparer's name and date
Khadijah bt Khuwailid
Accounting Department
1 Jan 2022
Examples of improvement in document flowchart
● Redesign documents
● Increase or decrease number of copies
● Obtaining authorization signatures for
transactions
● Filing documents in different ways
● Changing a form from paper to electronic (or
vice versa)
● Identify risk and increase internal control. Eg:
Is paper file missing from flowchart because
it does not exist?
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