HUMAN PERFORMANCE LIMITATIONS REVIEWER SHEET 13. What is Murphy’s Law?

1. Involves everyone understanding and agreeing on a. If something can go wrong, it will

actions to be taken. b. God will do the rest
a. Lack of Knowledge c. Black is Black
b. Lack of Assertiveness 14. Key human factor that can result in suboptimal,
incorrect, or faulty maintenance.
c. Lack of Teamwork
a. Lack of Communication
2. Emotional factors, such as a death or illness in the b. Lack of Teamwork
family, business worries, poor interpersonal c. Lack of Assertiveness
relationships with family, co-workers, supervisors,
and financial worries.
15. It is the sum of all individual responsibilities
a. Group Responsibility
a. Stress
b. Individual Responsibility
b. Fatigue
c. Cooperative Responsibility
c. Distraction
3. Study that is concerned with relations between
16. What are the five (5) human senses?
a. Sense of sight, touch, taste, smell,
people and work
hearing
a. Clinical Psychology
b. Touch, taste, smell, hearing, talking
b. Experimental Psychology
c. Touch, taste, smell, hearing, listening
c. Organizational Psychology
4. ‘The effective use of all resources to include human
17. What is fear of heights?
a. Symposia
and other aviation system resources’ is the
b. Acrophobia
definition of:
c. Claustrophobia
a. Human Resourec Management (HRM)
b. Crew Resource Management (CRM) 18. It is the study of how the human think, how they
c. Cockpit Conflict Resolution (CCR) solve problems and the way in which they process
information. This knowledge can be critical to the
5. It is like an automatic time in the human brain.
design equipment, software, and documentations.
a. Alarm clock
a. Psychomotor Science
b. Circadian clock
b. Evaluation Science
c. Chicken clock
c. Cognitive Science
6. Which of the following is NOT part of CRM’s three-
19. It is the study of factors such as size, strength, reach
pronged approach to ‘error management’?
and other dimensions that can be qualified to match
a. Avoid errors
the human as machine.
b. Mitigate errors
a. Seismology
c. Eliminate errors
b. Dentistry
7. It is an important element of human factors. It is a c. Anthropometry
complicated process that takes place in our brain to
be at attention, and reaching a decision.
20.Is an unintentional wandering or deviation from
accuracy?
a. Norms.
a. Unintentional Error
b. Noise
b. Intentional Error
c. Situation Awareness
c. Common Sense Error
8. The study of the theoretical foundations of
21. Since we are all human, can anyone can perform
information and computation and of practical
Human Factors?
techniques for their implementation and application
a. True
in computer systems.
b. False
a. Computer Science
c. Both
b. Medical Science
c. Cognitive Science 22. Is the science and art of healing?
a. Computer Science
9. Failure to recognize all the consequences of an
b. Medical Science
action or lack of foresight is?
c. Cognitive Science
a. Lack of Knowledge
b. Lack of Awareness 23. The specific individual activity that is an obvious
c. Lack of Resources event.
a. Active Error
10. To do things better and faster without making b. Latent Error
mistakes and letting things fall through the cracks.
c. Common Sense Error
a. Pressure.
b. Fatigue 24. The application of human factors to machine/system
c. Distraction design attempts to:
a. Capitalize on human limitations and
11. Is a major human factor that has contributed to compensate for human capabilities
many maintenance errors resulting in accidents.
b. Capitalize on human capabilities and
a. Pressure
compensate for human limitations
b. Fatigue
c. Both A and B
c. Distraction
12. What are the three (3) medium of oral 25. It is the information received by the brain by the
way of concentrating on a particular element.
communication?
a. Attention
a. Speaking, Feedback, Listening
b. Listening
b. Speaking, Listening, Feedback
c. Talking
c. Feedback, Listening, Speaking
26. What is a compulsive feeling of fear of particular 39. Study how people learn and design the methods and
things? materials used to educate people of all ages.
a. Symposia a. Clinical Psychology
b. Claustrophobia b. Experimental Psychology
c. Phobia c. Educational Psychology
27. Can interfere with one’s ability to complete a task 40. The primary cause of accidents is?
because there is a lack of supply and support a. Climate factors
a. Lack of Knowledge b. Machine factors
b. Lack of Assertiveness c. Human factors
c. Lack of Resources 41. What is a Human Factor Maintenance?
28.In system design and development, Human Factors a. It is the relationship of the aircraft without
is: the flight instruction and direction for safe
a. Nice to have operation
b. Essential b. It is the relationship of the aircraft with the
c. Unimportant flight instruction and without direction for
29. What are called an assembly of information in such safe operation
a manner that the environment becomes c. It is the relationship of the aircraft with
recognizable? the flight instruction and direction for
a. Attention safe operation
b. Listening 42. Includes the study and application of psychology for
c. Awareness the purpose of understanding.
30.Protecting worker health, comfort, and well-being a. Clinical Psychology
also results in improved task performance and a b. Experimental Psychology
reduction in errors and accidents. c. Organizational Psychology
a. True 43. It can distract, disturb the workplace,
b. False communication and camouflage warning sounds.
c. Both a. Norms
31. It is the study that deals with your psychological b. Machine
composure. It can address topics such as, emotions, c. Noise
motivation, fears and other things 44.Includes the study of a variety of basic behavioral
a. Educational Physiology processes:
b. Human Anatomy a. Clinical Psychology
c. Clinical Psychology b. Experimental Psychology
32. It applies to senses such as vision, hearing, balance c. Organizational Psychology
and overhaul health issues. 45. A team differs from a ‘group’ in that a team is?
a. Medical Science a. Have a larger number of people
b. Physical Science b. Individually and collectively accountable
c. Biological Science c. Is strongly dependent
33. Short for normal or the way things are normally. 46.It is the term that encompassed all aspects of rest
a. Norms and readiness for work.
b. Fatigue a. Alertness
c. Pressure b. Norms
34. Interdisciplinary scientific study of minds as c. Cooperation
information processors. 47. Is a human factor in aviation maintenance that
a. Computer Science typically develops over time?
b. Medical Science a. Complacency
c. Cognitive Science b. Fatigue
35. While performing maintenance on an aircraft may c. Distraction
disrupt the procedure. 48. Anthropometrics is the study of?
a. Pressure a. Ancient cultural artifacts
b. Fatigue b. Measurement of human physical
c. Distraction attributes
36. It is the study of how people learn. The excellent c. How people behave in social settings
training programs are often the result of thin action. 49.What is fear of enclosed spaces?
a. Educational Physiology a. Claustrophobia
b. Educational Psychology b. Symposia
c. Anatomy c. Acrophobia
37. Is the ability to express your feelings, opinions, 50.Human Factors is best applied in?
beliefs, and needs in a positive, productive manner? a. Just-in-time
a. Lack of Knowledge b. As a retrofit
b. Lack of Assertiveness c. Early and often
c. Lack of Resources 51. It is the study of how people learn. The excellent
38. No Orientation Difference in Technology When training programs are often resulting of this action.
performing aircraft maintenance can result in a a. Anthropometry
faulty repair that can have catastrophic results. b. Educational Psychology
a. Lack of Knowledge c. Medical Psychology
b. Lack of Teamwork d. Clinic Psychology
c. Lack of Assertiveness
e. None of the above
52. It is the study that deals with your Psychological e. Vertigo
composure. It can address topics such as emotions, 61. What is the compulsive feeling of terror of
motivations fears, and other things. particular situations of things?
a. Educational Psychological a. Claustrophobia
b. Medical Science b. Distress
c. Clinic Psychology c. Acrophobia
d. Anthropometry d. Vertigo
e. Psychology e. Phobia
53. It applies to senses such as vision, hearing, balance, 62. What is fear of enclose spaces?
and overhaul health issues. a. Claustrophobia
a. Clinic Psychology b. Circadian
b. Anthropometry c. Phobia
c. Cognitive Science d. Distress
d. Medical Science e. Acrophobia
e. Doctor 63. It is a term that encompasses all aspects rest and
54. It is the study of factors such as size, strength, reach readiness for work.
and other dimensions that can be qualified to match a. Alertness
the human as machine. b. Circadian
a. Educational c. Motivation
b. Clinic Psychology d. Phobia
c. Cognitive e. Distress
d. Medical Science 64. It can distract, disturb the workplace,
e. Anthropometry communication and camouflage warning sounds.
55. It is the study of how human think, how they solve a. Alertness
problems and the way in which they process b. Fatigue
information. This knowledge can be critical to c. Noise
design equipment, software, and documentation. d. Phobia
a. Educational e. Interruption
b. Clinical Psychology 65. It is an important element of human factors. It is a
c. Cognitive Psychology complicated process that takes in our brain to be at
d. Medical Science attention and reaching a decision.
e. Anthropometry a. Alertness
56. It is the information received by the brain by way of b. Motivation
concentrating on a particular event. c. Noise
a. Signal Input d. Situation Awareness
b. Awareness e. Situation Decision
c. Selective Attention 66.It is like an automatic time in the human brain.
d. Decision Generator a. Distress
e. Attention b. Circadian Clock
57. What is called an assembly of information in such a c. Motivation
manner that the environment becomes recognizable? d. Phobia
The input data is organized, interpreted and e. Alertness
combined into information. Sight is good example. 67. The pressure of sound influences hearing. What is
a. Signal Input the pain threshold in decibel of a human being?
b. Attention a. 100 db (A)
c. Awareness b. 120 db (A)
d. Selective c. 140 db (A)
e. Decision Generator d. 150 db (A)
58. It is the sum of all individual responsibilities. 68. What is a human factor in maintenance?
a. Group Responsibilities a. It is the chain in events to allow the
b. Team work accident to happen.
c. Team Structure and Culture b. Are those conditions that affect a human in
d. Group Building the aviation maintenance work
e. Brain Storming environment
59. The primary cause of accidents. c. These are fatigues, poor communications,
a. Flight Crew personal little problems, smelly fumes, loud
b. Airplane noises, slippery floors and other which may
c. Weather contribute to incidents or accidents.
d. Human Factors d. It is the relationship of the aircraft with
e. Human Error the flight instructions and direction for
60. What is fear of height? safe operation.
a. Distress e. None of the above
b. Acrophobia
c. Phobia
d. Claustrophobia
69. What is Murphy’s Law? 78. Weariness from labor, or exertion, nervous
a. If something can go wrong, it will exhaustion, temporary loss of power and ability to
b. If something can happen, it will respond.
c. If something is bad, It is always bad a. Norms
d. If something is fun, it is bad b. Stress
e. If you worry, be happy c. Complacency
70.What are the three (3) medium of oral d. Distraction
communication? e. Fatigue
a. Mouth (Speak), ear (hear), and result 79. Lack of experience of training for the task hand.
(outcome) a. Lack of Knowledge
b. Speaking (transmitting), Listening b. Lack of Assertiveness
(receiving), Feedback (give and receive) c. Lack of Team Work
c. Language (sound), Audio (aural), and total d. Lack of Communication
(result) e. Lack of Awareness
d. Man to man, human to human, and man to 80. Lack of clear direct statement and good
machine active listening skills.
e. None of the Above a. Lack of Knowledge
71. What are the five (5) human senses? b. Lack of Communication
a. Sense of taste, pain, hearing, touch, vision c. Lack of Assertiveness
b. Sense of touch, hearing, love, sight, smell d. Lack of Awareness
c. Sense of smell, touch, sight, agony, hearing e. Lack of Team Work
d. Sense of taste, taste, touch, smell, 81. Occur when members fail to carry out a required
happiness task.
e. Sense of sight, touch, taste, smell, a. Omission
hearing b. Commission
72. What is human factor in maintenance? c. Fatigue
a. Safe Operation d. Stress
b. Safety Procedures e. Pressure
c. Health 82.When crew members carry out a task incorrectly or
d. Ergonomics do something that is not required.
e. Ease of Operation a. Omission
73. It is self-satisfaction as accompanied by loss of b. Stress
awareness of the danger. c. Pressure
a. Norm d. Norm
b. Stress e. Commission
c. Complacency 83. Performing a task not authorized.
d. Pressure a. Extraneous
e. Fatigue b. Omission
74. An informal work practices or unwritten rules that c. Commission
is acceptable to the group. d. Distraction
a. Complacency e. Interruption
b. Norm 84. Focus on positive actions that every employee can
c. Lack of Communication take and also place an emphasis on professionalism
d. Lack of Team work within the aviation maintenance community.
e. Pressure (opposite of Dirty Dozen)
75. It is a mental, emotional or physical tension strain a. The Magnificent Dozen
or distress b. Human Error
a. Stress c. Human Performance
b. Norm d. The Magnificent Seven
c. Complacency e. Human Behavior
d. Fatigue 85. Most Engineering related incidents are due to?
e. Distraction a. Installing worn or old components
76. Creating a sense of urgency or haste b. Installing components incorrectly
a. Pressure c. Installing dirty connectors
b. Norm 86. What happened to contribute towards the incident in
c. Complacency 1995 where a boeing 737 lost oil pressure and had to
d. Stress divert?
e. Fatigue a. Both warning indication were faulty, due to
77. Lack of working together to achieve a common goal. crossed connections
a. Lack of Assertiveness b. The HP rotor drive covers of both engines
had not been refitted after a boroscope
b. Lack of Awareness
inspection.
c. Lack of Communication
c. The boroscope inspection had been
d. Lack of Team Work inadequate.
e. Lack of Knowledge
 87. Professor James Reason explains that errors by 2. An airworthiness Directive requires that a
aircraft mechanics fall into one of the three propeller be altered. Certificated mechanics
categories. These categories are: could
a. Failure, fatigue, and distractions
b. Technique, fatigue, and distractions a. Perform and approve the work for
c. Slips, mistakes, and violations return to service if it is a minor
88. All of the following are consequences of human alteration
error, except? b. Not perform the work because it is an
a. Catastrophic
b. Mental Stressor
alteration
c. Personal Injury c. Not perform the work because they are not
89. All ‘SHEL’ model is another human factors tool, the allowed to perform and approve for return
goal is to determine not only what the problem is, to service, repairs or alterations to
but also
propellers
a. How we prevent the problem
b. How many factors contribute to error 3. When we think of aviation safety in a
c. Where and why it exist contemporary way, human error is
90. Accidents and engineering faults are? a. The starting point
a. Insignificant and decreasing b. The ending point
b. Significant and increasing
c. Insignificant and increasing c. The intervention point
91. The incident where a 737 lost oil from both engines 4. (1) Certificated mechanics with an airframe
is a direct result of? rating may perform a minor repair to an
a. Poor design airspeed indicator providing they have the
b. Engine vibration
necessary equipment available
c. Human error
(2) Certificated mechanics with a powerplant
92. According to Dr. James reasons there are two types
of human failure which can occur, they are?
rating may perform a major repair to a
a. Proper and improper propeller providing they have the necessary
b. Mental and physical equipment available
c. Active and latent Regarding the above statements,
93. When we think of aviation safety in a contemporary a. Only No. 1 is true
way, human error is? b. Neither No.1 nor No.2 is true
a. The intervention point c. Only No.2 is true
b. The ending point
c. The starting point 5. A certificated mechanic shall not exercise the
94. Most engineering related incidents are due to? privileges of the certificate and rating unless,
a. Installing worn or old components within the preceding 24 months, the
b. Installing components incorrectly Administrator has found that the certificate
c. Installing dirty connectors
holder is able to do the work or the certificate
95. The three types of human error are? holder has
a. Active, latent, and stressor
b. Mental, situation, and physiological a. Served as a mechanic under the certificate
c. Omission, commission, and extraneous and rating for at least 18 months
96. If a 737 had both engines serviced and lost oil from b. Served as a mechanic under the certificate
both engines in
and rating for at least 12 months
a. can be expected to happen statistically due
to the number of aircraft in service. c. Served as a mechanic under the
b. would be a direct result of human error. certificate and rating for at least 6
c. can be considered an acceptable months
probability.
6. A repair, as performed on an airframe, shall
97. What is white finger?
a. A disorder of the finger which may occur
mean
through continuous use of pneumatic a. The upkeep and preservation of the
tools because of reduced blood flow. airframe including the component parts
b. A reaction when the white blood cells die
thereof
and contaminate the fingers.
c. A skin disorder caused by extensive contact b. The restoration of the airframe to a
with oils and solvents. condition for safe operation after
damage or deterioration
MECHANIC PRIVILEGES AND LIMITATIONS
c. Simple or minor preservation operations
1. All of the following are consequences of and the replacement of small standard
human error, except parts not involving complex assembly
a. Mental stressor operations
b. Catastrophic 7. FAA certificated mechanics may
c. Personal injury a. Approve for return to service a major
repair for which they are rated
 b. Supervise and approve a 100-hour component of the aircraft thereof and
inspection approve and return the same to service
c. Approve for return to service a minor 12. Under Title 14 of the Code of Federal
alteration they have performed Regulations, what is the maximum penalty for
appropriate to the rating(s) they hold falsification, alteration, or fraudulent
8. The 100-hour inspection required by Federal reproduction of certificates, logbooks, reports
Aviation Regulations for certain aircraft being and records?
operated for hire may be performed by a. Ineligibility to receive any certificate or
a. Persons working under the supervision of rating for one year
an appropriately rated mechanic for return b. Imprisonment for one year and a
to service $5,000.00 fine
b. Appropriately rated mechanics only if they c. Suspension or revocation of any
have an inspection authorization certificate held
c. Appropriately rated mechanics and 13. Which is classified as a major repair?
approved by them for return to service a. The splicing of skin sheets
9. Which of the following statements is true for a b. Installation of new engine mounts
certificated and appropriately rated mechanic obtained from the aircraft manufacturer
regarding repairs and alterations? c. Any repair of damaged stressed metal skin
a. He/she may perform an airframe major 14. What is the normal duration a mechanic
repair or major alteration, but cannot certificate with airframe and/or powerplant
approve work for return to service ratings?
b. He/she may perform airframe minor a. Until the holder is relieved of duties for
repairs and minor alterations and approve which the holder was employed and
the work for return to service, but cannot certificated
perform an airframe major repair or major b. Until surrendered, suspended, or
alteration revoked
c. He/she may perform airframe major c. Until 24 months after the holder has last
repair or major alteration and approve the exercised the privileges of the certificate
work, but not the entire aircraft, for 15. Who is responsible for determining that
return to service materials used in aircraft maintenance and
10. Who has the authority to approve for return to repair are of the proper type and conform to
service a propeller after a 100-hour the appropriate standards?
inspection? a. The installing person or agency
1. A mechanic with a powerplant rating b. The owner or operator of the aircraft
2. Any certificated repairman c. The manufacturer of the aircraft
3. A non-certificated mechanic working under the 16. Many areas of aviation have shifted their
supervision of a certificated mechanic with focus from eliminating error to
airframe and powerplant ratings a. Preventing and managing error
a. 1 b. Identifying and mitigating error
b. 2 c. Reducing and containing error
c. 1 and 3 17. Why a mechanic applicant is issued a
11. A certificated mechanic with a powerplant temporary certificate after successful
rating may perform the completion of the required tests?
a. Annual inspection required by the Federal a. To allow for review of his/her
Aviation regulations on a powerplant or application and supplementary
any component thereof and approve and documents
return the same to service b. So that a background check/investigation
b. 100-hour inspection required by the may be completed
Federal Aviation Regulations on a c. Both of the other two choices
powerplant or any component thereof 18. certificated mechanics, under their general
and approve and return the same to certificate privileges, may
service a. perform minor repairs to instruments
c. 100-hour inspection requires by the b. perform 100-hour inspection of
Federal Aviation Regulations on an instruments
airframe, powerplant or any other c. perform minor alterations to instruments
19. the replacement of a damaged engine mount components thereof, and may release the
with a new identical engine mount purchased same to service
from the aircraft manufacturer is considered a 26. Instrument repairs may be performed
a. major or minor repair, depending upon the a. By the instrument manufacturer only
complexity of the installation b. By an FAA-approved instrument repair
b. major repair station
c. minor repair c. On airframe instruments by mechanics
20. How long does the holder of a certificate with an airframe rating
issued under 14 CFR part 65 have to notify the 27. The “SHEL” model is another human factors
FAA after any change in permanent mailing tool. The goal is to determine not only what
address? the problem is, but also
a. 30 days a. Where and why it exists
b. 60 days b. How we prevent the problem
c. 90 days c. How many factors contribute to the error
21. According to Dr. James Reason, there are two 28. What is the maximum duration of a temporary
types of human failure which can occur. They airman certificate?
are: a. 60 days
a. Active and latent b. 90 days
b. Mental and physical c. 120 days
c. Proper and improper 29. What part of the Federal Aviation Regulations
22. Which of these publications contains standards prescribes the requirements for issuing
for protrusion of bolts, studs, and screws mechanic certificates and associated ratings
through self-locking nuts? and the general operating rules for the holders
a. AC 43. 13-1B of these certificates and ratings?
b. AC 43. 13-2 a. 14 CFR Part 43
c. Aircraft Specifications or Type Certificated b. 14 CFR Part 91
Data Sheets c. 14 CFR Part 65
23. The three types of human error are 30. How is a quality system assured?
a. Omission, commission and extraneous a. By an independent organization
b. Active, latent and stressor b. By a dependent organization
c. Mental, situational and physiological c. By an internal reporting and auditing
24. The replacement of fabric on fabric-covered system
parts such as wings, fuselages, stabilizers or 31. The positive aspects of human factor issues
control surfaces is considered to be a are referred to as the
a. Minor repair unless the new cover is a. Magnificent seven
different in any way from the original b. Dirty Dozen
cover c. MEDA
b. Minor repair unless the underlying 32. When may an otherwise qualified mechanic who
structure is altered or repaired does not read, write, speak and understand the
English language be eligible to apply for a mechanic
c. Major repair even though no other
certificate?
alteration or repair is performed
a. When a special authorization has been granted
25. Certificated mechanics with a powerplant
by the Administrator
rating may perform b. When employed outside the United States by
a. Any inspection required by the Federal a U.S. air carrier
Aviation Regulations on a powerplant or c. When employed outside the United States
propeller or any component thereof, and 33. A person working under the supervision of a
may release the same to service certificated mechanic with an airframe and
b. 100-hour and/or annual inspections powerplant rating is not authorized to perform
required by the Federal Aviation a. Repair of a wing brace strut by welding
Regulations on powerplants, propellers or b. A 100-hour inspection
any components thereof and may release c. Repair of an engine mount by riveting
the same to service
c. 100-hour inspections required by the
Federal Aviation Regulations on
powerplants, propellers, or any