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System Fundamentals Worksheet

This document contains 13 questions about system fundamentals for a computer science course. The questions cover a range of topics including: factors to consider when planning a new computing system; problems with maintaining legacy systems; data transfer issues; software as a service (SaaS) features and limitations; user support methods; user training delivery; causes of data loss and prevention methods; failover systems; software update notification; requirements gathering methods; system flowcharts; data processing; documentation types; data storage considerations; data migration issues; and economic aspects of parallel systems.

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Taksh Jethwani
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12 views

System Fundamentals Worksheet

This document contains 13 questions about system fundamentals for a computer science course. The questions cover a range of topics including: factors to consider when planning a new computing system; problems with maintaining legacy systems; data transfer issues; software as a service (SaaS) features and limitations; user support methods; user training delivery; causes of data loss and prevention methods; failover systems; software update notification; requirements gathering methods; system flowcharts; data processing; documentation types; data storage considerations; data migration issues; and economic aspects of parallel systems.

Uploaded by

Taksh Jethwani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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IBDP Computer Science

Chapter 1 System Fundamentals


Q1 Identify the factors that need to be considered when planning a new computing system for an
organization.

Q2 Outline problem of maintaining legacy systems.

Q3 Outline two problems that may occur when transferring data from the old system to the new
system.

Q4

(a) Describe the features of SaaS. Discuss the limitations of SaaS in relation to security.

(b) Describe the features of Premise Software. Discuss the limitations of Premise Software.

Q5 (a) Describe the methods of providing

1. Manuals
2. Email Support
3. Embedded Assistance/Integrated User Assistance
4. Frequently Asked Questions
5. Live chat sessions
6. Online portals/ Web portals
7. Remote desktop connections

(b) Discuss one advantage and one disadvantage of printed material, when compared to online
support, as a method to provide user documentation.

Q6 Describe ways of delivering user training

Q7( a) Describe why data loss is a more serious problem than the loss of software or hardware for
a sales company.

(b) Describe causes of data loss.

(c) Identify methods of preventing data loss.

Q8 Outline the use of a failover system.

Q9 Describe ways that software developers can ensure that the users are aware of any available
updates for their products.

Q 10 What are the methods of obtaining requirements from the stakeholders? What are the
advantages and disadvantages of each method?

Q 11 A customer buys an item in a small local shop and pays with a credit card. The sales
transaction data is input to a computer at the point of sale. Prices are downloaded every morning
from the authorization Centre and then the receipt is printed.

(a) Draw and label system flow chart to represent this process in the shop.

At the end of the day the sales transaction data is sent to the central computer at the company
headquarters.

(b) Describe the processing that should be carried out at the company headquarters.

Question 12

A small hotel buys a software package to manage their bookings.

(a) Describe two types of documentation that should be provided with the software package. [4]

(b) State two methods of delivering user training.


Question 13

An examination office of a university must securely store students’ examination papers and their
grades. The office keeps the documentation of past students for two years. After two years the
office only stores the student grades. All documentation of current students is frequently accessed
for other operations and the volume of the data increases quickly.

To better support its operations, the office is creating a new system to provide this storage.

(a) Identify two aspects of the data that need to be taken into account during the planning of the
new system.

(b) Describe how direct observations on the current system may provide information to help
propose a suitable new system.

A prototype of the new system is created to present to the examination office.

(c) Describe the purpose of this prototype.

The examination office needs to upgrade the computing resources for their operations, and this
will require data migration.

(d) Discuss two possible problems that may occur during data migration.

(e) Outline one economic aspect that the examination office needs to take into account to support
parallel running.

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