MAINTENANCE GUIDE

Warranty &
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sienna
2 0 1 4

00505-14WMG-SIE

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Toyota Sienna 2014 Warranty & Maintenance Manual

www.toyota.com

Printed in U.S.A. 8/13

13-TCS-06781

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Owner Information Change Form
If your name or address has changed Check one: Same owner, name and/or address has changed New owner, purchased vehicle used EVV
Same owner, additional driver who should receive product/safety updates
or you purchased your Toyota as a
Effective date of
this information / /
used vehicle, please complete and Vehicle Identification Number (required to process change) Mo. Day Year
Mr. Mrs. Ms. Miss Dr.
mail the attached card, even if your
warranty coverage has expired. This
First name M.I. Last name Check here if
address below
will enable Toyota to contact you with is for company
Company name
important product or safety updates
Street address or P.O. Box Apt. or suite number
concerning your vehicle. If the card
–
is no longer attached, please call the City State Zip code
– – – –
Toyota Customer Experience Center
Primary phone number Alternate phone number
at (800) 331-4331. E-mail address
This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc.
Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers.
 Welcome to the Toyota Family
2014 (SNA) 2014 (SNA)

T
hank you for purchasing a Toyota For more information about our vehicles,
vehicle. We know you have many our company or the products and services
options when considering which available for your vehicle, please visit
vehicle to buy, and we appreciate your Toyota’s official Web site,
decision to select Toyota. www.toyota.com.

We want you to enjoy owning your Toyota We wish you many miles of safe and
as much as you enjoy driving it. This pleasurable driving, and we look forward
booklet is designed to help. Here you’ll to serving you in the years ahead.
find information on Toyota’s warranty Welcome to the Toyota family!
coverage and maintenance recommenda-
tions for your vehicle. There are two
easy-to-follow sections: one for warranty
and one for maintenance. The tab on the
side of each page identifies the section
you are in.

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 Table of Contents

WARRANTY INFORMATION

Introduction

Satisfaction Down the Road 4

The Immobilizer Key 5
Transportation Assistance 7
If You Need Assistance 8

Your Warranties in Detail

General Warranty Provisions 10
New Vehicle Limited Warranty 13
Federal Emission Control Warranty 17
California Emission Control Warranty 23
Tire Limited Warranty 29

Your Responsibilities
Operation and Maintenance 30
Obtaining Warranty Service 32

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 Table of Contents

MAINTENANCE INFORMATION

Introduction
The Importance of Scheduled Maintenance 34
Maintaining Your Warranty 35

Maintenance Log
Using the Maintenance Log Charts 36
Maintenance Log 38
Explanation of Maintenance Items 54
Vehicle Identification 58

Find It Online
You can also find scheduled maintenance information for your vehicle at
toyota.com/owners. Toyota Owners has all the information you need for your
new vehicle in one place!

• View Owner's Manuals online

• Track your service history
• Watch and learn with how-to-videos
• Take advantage of service offer specials

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 Satisfaction Down the Road

A
t Toyota, our top priority is always Our goal is for every Toyota customer to
INTRODUCTION

our customers. We know your enjoy outstanding quality, dependability

Toyota is an important part of your and peace of mind throughout their
life and something you depend on every ownership experience. We want you to be
day. That’s why we’re dedicated to building a satisfied member of the Toyota family
products of the highest quality and for many miles to come.
reliability.
This booklet describes the terms of
Our excellent warranty coverage is
Toyota warranty coverage as well as
evidence that we stand behind the quality
general owner responsibilities. The
of our vehicles. We’re confident — as you
scheduled maintenance section
should be — that your Toyota will provide
describes your vehicle’s maintenance
you with many years of enjoyable driving.
requirements. Be sure to review this
To further demonstrate our commitment to information carefully, since proper
our customers’ satisfaction, occasionally maintenance is required to ensure that
we may establish a special policy warranty coverage remains intact.
adjustment to pay for specific repairs that
are no longer covered by warranty. When
All information in this booklet is the latest
we establish such a policy adjustment, we
available at the time of publication and is
mail details to all applicable owners we
subject to change without notice.
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.

To provide you with added protection

against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you.

4 Introduction

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 Toyota Sienna 2014 Warranty & Maintenance Manual
Full download: http://manualplace.com/download/toyota-sienna-2014-warranty-maintenance-manual/
The Immobilizer Key

THE NEW WORLD OF

ANTI-THEFT TECHNOLOGY SECURITY
This Toyota vehicle may be equipped with For security purposes, access to key

INTRODUCTION
an electronic “immobilizer” anti-theft codes and service procedures for
system. When the key is inserted into the electronically registering replacement keys
ignition switch it transmits an electronic is restricted. Only a Toyota dealer or
code to an immobilizer computer. The certain bonded/registered independent
engine will only start if the code in the key locksmiths can generate replacement keys.
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.

Introduction 5

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