0% found this document useful (0 votes)
105 views13 pages

Impact of Taxes On The Performance of Small and Medium Enterprises in The Kansanga Business Area

The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and medium business enterprises in Kansanga and the specific objectives were to assess the performance of small-scale business enterprises in Kans anga , to find out if taxpayers are aware of all their tax obligations and policies and to find out problems affecting taxpayers and their businesses in Kansanga. The study revealed that taxes mainly affects the performance of Small and Medium Ente
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
105 views13 pages

Impact of Taxes On The Performance of Small and Medium Enterprises in The Kansanga Business Area

The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and medium business enterprises in Kansanga and the specific objectives were to assess the performance of small-scale business enterprises in Kans anga , to find out if taxpayers are aware of all their tax obligations and policies and to find out problems affecting taxpayers and their businesses in Kansanga. The study revealed that taxes mainly affects the performance of Small and Medium Ente
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 13

©NIJRE Open Access

Publications ISSN: 2992-5509

NEWPORT INTERNATIONAL JOURNAL OF


RESEARCH IN EDUCATION (NIJRE)
Volume 3 Issue 2 2023 Page | 38

Impact of Taxes on the Performance of Small and


Medium Enterprises in the Kansanga Business Area
Bukulu Julius

Faculty of Economics and Management Kampala International


University Uganda

ABSTRACT
The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and
medium business enterprises in Kansanga and the specific objectives were to assess the performance of small-scale
business enterprises in K a n s a n g a , to find out if taxpayers are aware of all their tax obligations and policies and
to find out problems affecting taxpayers and their businesses in Kansanga. The study revealed that taxes mainly
affects the performance of Small and Medium Enterprises through lost sales during the closure of the business
premises by URA, the loss of machinery and equipment due to delay in remitting the tax and the loss of capital due
to the fines imposed by URA onto SMEs that default on their tax obligation. Overall business performance was
fair as most businesses could duly cover up their expenses, had enough stock, awareness of taxpayers was poor and
a number of problems were encountered. It can be concluded that taxes are major limitations to the growth and
expansion of SMEs in Kansanga. This is because very little and sometimes nothing is left after covering expenses
and taxes to allow the expansion and growth of the existing SMEs. The findings further revealed that tax officials
are inefficient, the mode of tax collection and assessment was unfair, taxes levied are unfriendly and also most of
the respondents revealed they do not get assistance from the tax authorities. The study recommended that URA
should find a way of assessing the tax in that the SMEs should pay early in the financial year in order to give
enough time to the businesses to pay their dues rather than make an assessment and demand for payment
spontaneously, the tax authorities should introduce a scheme that allows taxpayers to pay the tax obligation in the
instalments over a given period of time as opposed to a lump sum at once and that URA should reach out and
educate the business community about the different tax rates and mode of payment.

Keywords: Taxes, Small-scale business enterprises, Taxpayers, Tax authorities, Tax officials.

INTRODUCTION
Taxation increases incentives for public participation in the political process and creates pressure for more
accountability, better governance, and improved efficiency of government spending. Taxation also creates
incentives for governments to upgrade their institutions for tax collection and administration and to provide more
public services [1-3]. Taxes have existed virtually as long as there have been organized governments. The first tax
law legislation was introduced in 1919 and ever since then taxes have evolved through a number of reforms. The
government in an attempt to widen the tax base and collect more revenue has had to levy several taxes, especially
on business enterprises in Uganda which constitute a large part of the formal sector. The taxes charged on
business enterprises in Uganda include; corporation valued added tax, presumption tax and exercise duty. In 1997
the Income Tax Act was made. This was to give guidance in the assessment and computation of taxes [4-7]. The

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Ugandan government has made some recommendable efforts to promote development through taxation since the
inception of the current taxation laws for purposes of promoting development. The main objective of taxation
in Uganda has always been to mobilize resources needed to meet the aspiration of the government. This is because
for any government to be effective, strong, competent and capable of spearheading development, resources have
to be readily available in its treasury so as to be in a position to provide goods and services to the people adequately.
The Ugandan government has always had to ensure proper resource mobilization [8]. According to [9], a tax is
generally referred to as a compulsory levy imposed by the government upon assesses of various categories and Page | 39
taxation is a compulsory and non-refundable contribution imposed by the government for public purposes. In
Uganda, a considerable fraction of the businesses are sole traders operating small and medium businesses, locally
owned and managed by individuals or families and often with very few employees working at a single location
[10].Taxation in Uganda is based on a system that existed in Britain as it was a British colony. This also applied
to other colonies elsewhere and for East Africa, one tax system operated under British administration. This process
began in 1900 with the hut tax regulation which imposed a standard charge for every hut/dwelling.
Statement of the problem
Taxes are raised by the government of Uganda to generate revenue used to provide services to the public in
various fields like health, education and infrastructure as this has helped to improve the performance of small and
medium business enterprises [11-12]. Despite the services provided, small and medium business enterprises’
performance is still poor. This could be due to the increasing tax burden brought about by tax rates which are
revised annually. These rates seem to be taking an upward trend [13], leading to the winding up of some small
and medium enterprises. Therefore, the researcher sought to investigate more about the impact of taxes on the
performance of small and medium enterprises.
Aim
The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and
medium business enterprises.

Specific Objectives of Study


i). To assess the performance of small-scale business enterprises in K a n s a n g a
ii). To find out if taxpayers are aware of all their tax obligations and policies in Kansanga.
iii). To find out problems affecting taxpayers and their businesses in Kansanga.

Research questions
i). How is the performance of small and medium enterprises in Kansanga?
ii). Are taxpayers aware of all their obligations in Kansanga?
iii). What are the problems faced by taxpayers and their businesses in Kansanga?

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
METHODOLOGY

Research design
The researcher used a cross-sectional survey design based on the use of qualitative and quantitative approaches
that were adopted to establish the relationship between taxation and the performance of small-scale businesses
[14]. This design was used for profiling, defining, segmentation, estimating, predicting, and examining
associative relationships. Cross-Sectional studies easily provide a quick snapshot of what’s going on with the Page | 40
variables for the research problem.
Area of Study
The study was carried out in Kansanga, Kampala located in the central part of Uganda as it is believed that SMEs
bear a wide tax burden, especially in this region which has led to poor performance.
Study population
The study comprised 100 Managers/owners and employees of small and medium businesses (SMEs) in
Kansanga, Kampala District.
Sampling design
The study mainly used two methodologies. These were purposive sampling and simple random sampling
methodology. Purposive sampling refers to a method of sampling where the researcher chooses the respondents
with the necessary information for the study [14]. According to [15], simple random sampling is the type of
sampling where all the respondents have equal chances of being selected. The researcher used the Slovenes method
to choose the sample randomly.
Sample size
The sample size of the study was determined according to the Slovene sample determination. Under this, a target
population of 100 was zeroed down to a sample size of 80 respondents respectively as stated by [16]. The Slovenes
formula was used to determine the minimum sample size.
N 100
n= = = 80 Respondents.
1  Ne 2 1  1000.05
2

With n=number of sample


N=total population
e=level of significance 0.05
Using the formula above, a sample of 80 respondents was obtained

Study variables
The independent variable was the impact of taxes; the dependent variable was the performance of small-scale
businesses. That is to say, the study was carried out to establish the relationship between how taxes affect the
performance of small and medium businesses in Kansanga.

Sources of Data
Two sources of data were used for the purposes of research. These were primary data and secondary data.

Secondary data
[17] defines secondary data as the kind of data that is available, already reported by some other scholars. This
is because it was readily available and easier to comprehend, as it comprised extensively researched work.

Primary Data
According to [17-18], primary data is the kind of data that has been gathered for the first time, it has never
been reported anywhere. Shortcomings of secondary data sources such as outdatedness and inadequacy in terms
of coverage, necessitated the use of primary data. Self-administered questionnaires were used and this enabled
the researcher to cover a large population quickly and at a reasonable cost.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Data collection
A questionnaire is a reformulated written set of questions to which respondents record their answers, usually
within rather closely defined alternatives. The questionnaires were used on the basis that the variables under study
could not be observed for instance the views, opinions, perceptions and feelings of the respondents. Respondents
were the owners of small and medium enterprises in the Kansanga business area.
Observation
Page | 41
The researcher observed the tickets from the tax council that the business operators had pinned on the shelves of
the businesses as well as counter books that were used to record the customers who took goods on credit.
Data processing
Data collected was checked for completeness, categorized and coded and entered into a computer where it was
summarized into frequency tables.

Data analysis
The data was analyzed automatically using SPSS (Statistical Package for Social Sciences). The analysis involved
Pearson’s linear correlation index in order to correlate taxation and performance of small and medium business
performance.
Data Presentation
Quantitative data were p r e s e n t e d i n the f o r m of descriptive statistics using frequency tables.
Qualitative data were sorted and grouped into themes. The researcher thereafter evaluated and analyzed the
adequacy of information in answering the research questions through coding of data and identifying categories
and parameters that emerge in the responses to the variables of the study. Qualitative data were presented using
narrative text.
RESULTS

Demographic characteristics of respondents


The respondents’ demographic characteristics include; age, gender, level of education and level of experience.

Age of the respondents


The respondents were required to indicate their ages and the distribution of the respondents by age is shown in
Table 1.
Table 1: Age of the respondents

Age Frequency Per cent Cumulative Percent

20-25 7 8.9 8.9


26-30 11 13.3 22.2
31-35 41 51.1 73.3
36-40 16 20.0 93.3
41 and above 5 6.7 100.0
Total 80 100.0

From Table 1, the study revealed that the largest number of respondents were in the age group of 31-35years
(41)51%, these were followed by those in the range of 36-40years (16)20% and the smallest number was those who
were in the range of 41 and above years and above who were (5)6.7% respondents. This implies that most of the
respondents were in the age range of 31-35 years.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Gender of the Respondent
The study captured the gender of the respondents in order to establish the most dominant business people in
Kansanga. The respondents were asked to state their sex and the distributions are shown in Table 2.
Table 2: Gender of the respondents

Gender Frequency Percentage


Page | 42
Male 50 62.5
Female 30 37.5
Total 80 100

Source: Primary data, 2019


According to the results for gender of the respondents in Table 2, of the 80 respondents, the majority were males
(50) contributing 62.5% of the total sample of the entire sample. This therefore implies that the most dominant
business people are males.

Level of Education of the respondents


The researcher asked the respondents to state their level of education to find out whether the respondents could be
able to interpret the questionnaires given to them. The findings indicated that all the respondents in the targeted
group had relevant knowledge to read, interpret and answer the questionnaires given to them by the researcher as
presented in table 3.
Table 3: level of education of education

Level of Education Frequency Percentage


Primary 6 7.5
Secondary 20 25
Certificate 21 26.25
Diploma 13 16.25
Degree 20 25
Total 80 100

Source: Primary data, 2019


From Table 3, 7.5.0% had attained a primary level of education, 26.25% had certificates, 16.25% had diplomas, 25.0%
had acquired degrees and also25% % of the respondents had attained secondary as their highest level of education.
This means that the majority of respondents were literate and able to understand and internalize the contents of the
questionnaires.
Time Spent in the Business
The respondents were asked to state the period they had spent in their businesses and the findings showed that most
of the respondents had spent reasonable time doing business as captured in Table 4.
Table 4: Time spent on running the business by the respondent

Time spent Frequency Per cent


2 years 6 6.7
2-3 years 12 15.6
3-4 years 44 55.6
4 years and above 18 22.2
Total 80 100
Source: Primary Data 2019
The findings in Table 4 indicated that out of the 80 respondents, the majority had spent 3-4 years in business
(44)56.6%, followed by those who had spent 4 years and above on their current job (18)22.2%, then those who had
spent 2-3 years were (12)15.6% and the least number of respondents who had spent less than 2 years on their job and

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
these were (6)6.7%. This implies that most of the respondents had experience concerning the effect of taxation on the
performance of SMEs.
Findings on the Performance of the Business
Here respondents were asked about stock levels held in their businesses if they have ever experienced any shortages
affecting the level of profitability, average daily sales, capital employed, the average amount of tax paid per year and
the number of people employed. This helped in determining the performance of the business. The results were as
follows; Page | 43
Table 5: Findings on the performance of the business
Response Frequency Percentage
Excessive 13 16.7
Average 51 63.4
Inadequate 16 20.0
Total 80 100

Source: Primary Data 2019


From Table 5 above, 16.7% said they always kept excessive stock in their business, 63.4% indicated that they kept
average stock while 20.0% kept inadequate stock.
Shortage in the stock levels
Respondents were asked if they have experienced shortages in the stock levels and the results were as follows;
Table 6: Whether the business has ever experienced shortages in the stock levels.
Response Frequency Percentage
Yes 77. 96.7
NO 3 3.3
TOTAL 80 100

Source: Primary data 2019


From Table 6 above, most of the respondents said that they have ever experienced shortages in stock due to the fact
they lack enough capital to purchase stock and stock and due to transport problems. This was agreed to by 96.7% of
respondents as compared to 3.3% who disagreed.

Stock Levels and Profitability


Respondents were asked if stock levels affect profitability and the findings are indicated below.
Table 7: Whether stock level has an effect on the level of profitability.
Response Frequency Percentage
Yes 55 68.3
No 25 31.7
Total 80 100

Source: Primary source


From table 7, above, 68.3% said that the stock level had an effect on the profitability of the business.
Average daily sales
Respondents were asked about daily sales made by their businesses and the results were as follows.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Table 8: Average daily sales
Shillings (000) Frequency Percentage
Less than 10 11 13.3
10-29 15 18.3
30-49 29 36.7
50-69 11 13.3
Page | 44
70-89 5 6.7
90 and above 9 11.7
Total 80 100
According to Table 8, of all the SMEs sampled, 13.3% made sales less than UGX 10,000/=, 18.3% made sales between
10,000/= - 29,000/=, 36.7% made sales between sales between 30,000/= – 49,000/=, 13.3% made sales between
50,000/= – 69,000/=, 6.7% made sales between 70,000/= – 89,000/= and 11.7% businesses made sales over 90,000/=.
This means that most of the SMEs in Kansanga made sales of over 30,000/= meaning that most of the businesses in
the area have the capacity to make at least annual sales of 10.8 million.
Capital employed
This aspect was investigated because it helps in the determination of the size of the business. The results were as
follows;
Table 9: Capital employed
Response Frequency Percentage
Less than 0.5M 26 31.7
0.5M-0.9M 20 25.0
1M-4.9M 12 15.0
5M-9M 13 16.0
Over 10M 9 11.0
Total 80 100

Source: Primary data 2019


According to Table 9, 31.7% employed capital of less than 0.5m, 25.0% employed capital between 0.5m-0.9m, 15.0
% employed capital between 1m-4.9m, 16.7% employed capital of 5-9m while 11.7% employed capital of over 10
Million. This implies that most businesses in Kansanga have the capital contribution of less than 0.5M. Implying that
the businesses are small-scale as defined by [19].
Daily expenses
This also helped to determine the performance and size of the business. The results were as follows.
Table 10: Daily expenses

Shillings (000) Frequency Percentage


Less than 10 35 43.3
10-19 23 28.3
20-39 17 21.7
40-49 5 6.7
50-59 0
60 and above 0
Total 80 100

Source: Primary data 2019


From table 10 above, 43.3% spend less than 10,000/= Uganda Shillings, 28.3% spend between 10,000/= - 19,000/=,
21.7% spend between 20,000/= – 39,000/=, 6.7% spend between 40,000/= – 49,000/= and of all businesses sampled.
None of the respondents indicated that they spend more than 49,000/= on average daily. Thus the majority have an

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
average daily expenses of less than 19,000/=. By implication, these business units spend less money because their
daily sales are averagely low given the fact that they employ little capital and make small sales on a daily basis.
The average amount of tax
Respondents were also asked about how much on average the amount they pay as taxes annually. The table below
illustrates the response.
Table 11: Average amount of tax paid.
Page | 45
Shillings (000) Frequency Percentage
Zero 0 0
100 55 68.3
100-190 13 16.7
200-290 12 15.0
300-390 0 0
400-490 0 0
500 and above 0 0
Total 80 100
According to Table 11, among the businesses sampled, no business does not pay taxes, 68.3% pay an average tax
of 100,000/=, and 16.7% pay on average between 100,000/= – 190,000/= while 15.0% of the businesses pay
between 200,000/= and 290,000/=. By implication, based on the working capital that small-scale business employ
and the kind of merchandise they deal in. The above results show that SMEs in Kansanga were paying more
money in taxes.
Awareness of the taxpayers.
Respondents were asked if they were aware of the taxes they pay if the business has ever been assessed for tax
purposes, if any records were kept by the firm, how records are kept if the tax authority has given any assistance as
regards tax awareness and what kind of assistance. The following results were obtained.

Taxes
Respondents were asked if they were aware of the taxes they paid and which taxes they paid. The table below
illustrates the results.
Table 12: Whether respondents are aware of the taxes they are to pay

Response Frequency Percentage


Yes 64 80
No 16 20
Total 80 100

Source: Primary data 2019


According to Table 12, 80.0% agreed that they were aware of the taxes they ought to pay while 20.0% indicated
that they were not aware of all the taxes that they were meant to pay. Most business entrepreneurs in Kansanga
were therefore aware of the taxes that they were supposed to pay.
Tax assessment
Respondents were asked if they have ever been assessed for tax purposes, the table below illustrates their
responses.
Table 13: If the businesses have ever been assessed for tax purposes.

Response Frequency Percentage


Strongly agree 25 31.7
Agree 19 23.3
Un certain 12 15
Agree 12 15
Strongly Agree 12 15
Total 80 100

Source: Primary data 2019


©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Table 13 shows that 31.7% of the business entrepreneurs strongly agreed that their businesses have ever been
assessed for tax purposes, 23.3% agreed, 15.0% indicated that they were not certain, disagreed and strongly
disagreed respectively. In all, the majority 55.0% agreed that their businesses had been assessed for the purposes of
paying taxes. This implies that KCCA carries out assessments of the SMEs before the tax they are meant to pay is
levied.
Table 14: Showing how businesses keep their records
Response Frequency Percentage Page | 46
Bin cards 13 16.7
Store ledgers 48 60.0
Both 19 23.3
Total 80 100

Source primary data 2019


From table 14 above, 16.7% of the small scale business sampled, keep their records using Bin cards, 60.0% used
store ledgers and 23.3% used both bin cards and store ledgers.
Assistance as regards tax awareness
The researcher asked respondents if the small-scale business entrepreneurs have got any assistance as regards tax
awareness and the form of assistance. The table below illustrates how they responded.
Table 15: Shows if the tax authority has ever given assistance as regards tax awareness.

Response Frequency Percentage


Yes 16 20
No 64 80
Total 80 100

Source primary data 2019


From Table 15 above, 80% of the respondents said they had not received any assistance from the tax authority
towards tax awareness and 20% said they had received some assistance. Over 20% of the respondents who agreed
to have received assistance, said it was in the form of manuals, this means that there were very few workshops
which could have been more effective in terms of creating awareness among the taxpayers.
Table 16: Nature of assistance given to taxpayers

Importance of donor funding Strongly Disagree Not Sure Agree Strongly Mean
Disagree( % (%) (%) Agree
%) (%)/

The methods used in assessing 50 21.7 20.3 8 2.15


the taxes are fair

Whenever taxes are collected 40 26.7 30 3.3 2.29


from me taxes collected are
friendly
Tax authorities do not harass 50 25 10 15 2.15
me whenever they come to
collect taxes
Primary Data (2019)
The Likert scale is 1 –Strongly Disagree 2- Disagree 3- not sure 4- agree 5-Strongly agree.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
The response means 1.00-1.80- Strongly Disagree, 1.81-2.60- Disagree, 2.61-3.40 Not sure, 3.41-4.20- Agree,
4.21- 5.0 –Strongly Agree.

According to Table 16 above, the results show that nature assistance given to taxpayers was poor. This was from
the fact that 71.7% of the respondents disagreed that the methods used were fair with a rejection mean of 2.15, and
66.7% of the respondents rejected the statement that whenever taxes are collected from them, taxes are fair with a
rejection mean of 2.29 and also 75% rejected the statement tax authorities do not harass them whenever they come Page | 47
to collect taxes with a mean of 2.15. This was agreed with [20] who was quoted that there was unfair treatment of
taxpayers by the tax collectors. [21] also agreed with this. He further stated that a large proportion of the business
community is ignorant about the taxes they pay let alone how they are computed.
Problems Faced by Taxpayers
Problems associated with tax collection
Table 17: Problem associated with tax collection

Problem YES NO
Mode of assistance 90 10
Mode of collection 80 20

Source primary data 2019


From Table 17 the findings show that 90% of the respondents agreed that they had a problem with the mode of
assistance and also 80% of the respondents agreed that they had a problem with the mode of tax collection uses.
The efficiency of tax officers
Respondents were asked if the tax officers are effective in identifying and registering potential taxpayers. The
table below illustrates how they responded.
Table 18: Respondent’s views on whether Tax officials are efficient

Response Frequency Percentage


Strongly Agree 19 23.3
Agree 8 10
Un certain 12 15
Disagree 39 48.3
Strongly Disagree 2 3.3
Total 80 100

Source primary data 2019


From Table 17, 48.3% disagreed that the tax officials are effective in identifying and registering potential taxpayers
while 23.3% strongly agreed, 15% were uncertain, 10% agreed and 3.3% strongly disagreed. Since 51.6% of the
respondents disagreed, it implies that there is too much inefficiency among the tax collectors in Kampala.
Specific effects of the taxes on businesses.
The following are specific effects that were given by the proprietors of SMEs in Kansanga.
Loss of sakes; this is mainly a result of the closure of business premises by KCCA staff on default during the time
when the premises are closed, the operation is halted therefore no sales are made.
Loss of equipment; this happens when due to rough handling by the KCCA and URA staff. Sometimes machines
and equipment are confiscated by tax collectors when the owners have failed to meet their tax obligations. During
confiscation, equipment was damaged and sometimes lost.
Loss of stock. Some business proprietors said they so lose capital as a result of heavy fines imposed on them when
they default on their tax obligation. This somehow agrees with [22 - 24] who said that the authorities might tax
earnings to such an extent it might become a problem for firms to raise adequate resources for further investment.
Inconveniencing business operations; this happens when the staff of the tax authority visits business premises for
routine checkups on business. Sometimes they ask for books of accounts and try to interview the business owners
and in the process, they inconvenience business operations. From the above-mentioned effects, it was noted that 40%
of businesses in Kansanga lose capital as a result of heavy fines imposed on them when they default on their tax
obligation.
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Suggestions from taxpayers.
Respondents were asked to give suggestions on how their problems can be dealt with. The following were the
responses. Tax authorities should improve on increasing the period of deadlines which they give out to taxpayers
when giving warnings. More efforts should be put into tax education so as to increase awareness and understanding
of the mode of assessment. This agrees with [20] where it is said that taxpayers have little understanding of the tax
obligations as a result of a lack of tax education. They further suggested that the tax authority should reduce taxes
imposed on the taxpayers. Page | 48
Relationship between taxes and performance of SMEs in Kansanga
Table 19: Pearson correlation analysis.

Correlation X Y
Pearson Correlation 1 -0.87**
Taxes Sig. (2-tailed) .001
N 80 80
Pearson Correlation -0.87** 1
Performance of SMEs Sig. (2-tailed) .001
N 80 80
**. Correlation is significant at the 0.05
There is a strong negative correlation of 0.87. This implies that an increase in taxes levied on businesses reduces
the performance of Small and medium enterprises in Kansanga by 87%.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
DISCUSSION
Summary of findings
The study aimed at determining the impact of taxes on the performance of SMEs. The results revealed that the
impact of taxes on the performance of SMEs was quite significant. The study further revealed that taxes mainly
affects the performance of SMEs through lost sales during the closure of the business premises by URA, the loss of
machinery and equipment due to delay in remitting the tax and the loss of capital due to the fines imposed by URA
Page | 49
onto SMEs that default on their tax obligation. Overall business performance was fair as most businesses could duly
cover up their expenses, had enough stock, awareness of taxpayers was poor and a number of problems were
encountered.
CONCLUSION
It can be concluded that taxes are some of the limitations to the growth and expansion of SMEs. This is because
very little and sometimes nothing is left after covering expenses and taxes to allow the expansion and growth of the
existing SMEs. The findings further revealed that tax officials are inefficient, the mode of tax collection and
assessment was unfair, taxes levied are unfriendly and also most of the respondents revealed they do not get
assistance from the tax authorities.
RECOMMENDATIONS
The researcher made the following recommendations as a way of reducing the burden of taxes on SMEs as well as
increasing the revenue of Kampala.
I. URA should find a way of assessing the tax in that the SMEs should pay early in the financial year in order
to give enough time to the businesses to pay their dues rather than make an assessment and demand for
payment spontaneously.
II. The tax authorities should introduce a scheme that allows taxpayers to pay the tax obligation in
instalments over a given period of time as opposed to a lump sum at once.
III. URA should reach out and educate the business community about its different tax rates and mode of
payment. The study revealed that the biggest problem with the tax paid is in fact that the SME community
does not understand how the tax is arrived at as well as how it is paid but not because it is too high.
IV. URA is should improve on the methods of collecting the taxes. It should adopt the closure of business
premises on default only as a last resort after all the other methods of collection have failed. This should
be an exception and not a rule.
REFERENCES
1. Moore, G. E. (2007). Tax Incentives In Developing Countries. London, England: University Press.
2. Bird, R.M (1992). Tax Policy And Economic Development. The John Hopkins University Press, Maryland.
3. Musgrave S. (1984), Public Finance Theory In Practice, Second Edition, New Yo Rk. Obwakol E. (1995)
Tax Administration In Uganda An Inquiry Into Tax Evasion (Unpublished Thesis Makerere University).
4. Campsus, M., O. (1997). A Critique Of Tax Incentives In Nigeria, Ibadan: University Press.
5. A Study on Uganda In Comparison With Neighbouring Countries. Africa Working Paper No. 3 World
Bank.
6. Bantu Joel (2002), Taxation and Small and Medium Businesses In Kampala.
7. Agnes Kiganda (2001), Taxes and SME, USSIA Marketing Centre Buganda Road.
8. Balunywa, W. (1998) “Autonomous Development In Africa”. The Case Of Uganda Makerere University
Journals Publications.
9. Manassech, O. A. (2000): The Significance Of Nigerian’s Income Tax Relief Incentives. The Nigerian Journal
of Economic and Social Studies. 11(2).
10. Kalist, M. (2002) Taxation And Performance Of Small And Medium Business A Case Study Of Nakawa
Division Businesses.
11. Chen. D. Reinikka R. (1997). Business Taxation In A Low Revenue Economy.
12. Ellis, T. & James, R. (2002). Keeping People Poor: Rural Poverty Reduction And Fiscal Democratization In
Uganda And Tanzania.
13. Gordon and Dawson (1987) Taxation and Small And Medium Businesses In Kampala. H.L Bhdia (2002),
Taxation and SME, USSIA Marketing Centre Buganda Road. Http://Www.Journalscambridge.Org.
14. Income Tax Act 1997 (Oct 11, 1997), LDC Publishing Printing Press, Kampala Uganda,
15. Kitinisa,L.(2003). Tax Incentives And Investment Expansion: Evidence From Uganda’s Tourism Industry.
Uganda.

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
rd
16. Lal, J. (2002). Cost and Management Accounting (3 Edition Mannaseh T. (2000), Introduction to
Taxation in Uganda. Makerere University Business School.
17. Obwori Emmanuel (2003), Income Tax And Performance Of Small And Medium Size Enterprises In
Uganda The Case Of Kawempe Division.
18. Mugulusi,K.(2001) The Effects Of Tax Incentives On Firm Performance: Evidence From Uganda. Journal of
Politics and Law. 6(4).
19. Bhartia, H. L., (2009). Public Finance (14th Ed). New Delhi: Vikas Publishing House. Page | 50
20. Rukundo Sarah Aruho, Benard Nuwatuhaire, Micheal Manyange, Asuman Bateyo. (2022) Performance of
Small and Medium Enterprises in Uganda: A Case Study of Kabale Municipality South Western Uganda.
INOSR Humanities and Social Sciences. 8(1); 1-10.
21. Bulhan Samanya, Naboth Beyogyera. (2023). Record keeping and operational accountability in Mutara
sub-county Mitooma district, Western Uganda. IDOSR Journal of Arts and Humanities. 9(1); 20-26.
22. Aruho Rukundo Sarah, Nuwatuhaire Benard, Manyange Micheal, Bateyo Asuman. (2022). Evaluation of
Constraints of Small and Medium Enterprises in Uganda: A Case Study of Kabale Municipality South
Western Uganda. Arts and Management. 8(1); 8-20.
23. Kazibwe, S., Ssemugenyi, F. and Asumwa, A. A. (2019). Organizational Complexity and Performance of
Commercial Banks in Kenya; International Journal of Engineering Research and Technology 7 (12), 227-231.
24. Theogene, H., Mulegi, T., & Hosee, N. (2017). The contribution of financial ratios analysis on effective
decision making in commercial banks. International Journal of Management and Applied Science, 3(6), 33-40.

Bukulu Julius (2023). Impact of Taxes on the Performance of Small and Medium Enterprises in the Kansanga
Business Area. NEWPORT INTERNATIONAL JOURNAL OF RESEARCH IN EDUCATION (NIJRE)
3(2):38-50

©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.

You might also like