Impact of Taxes On The Performance of Small and Medium Enterprises in The Kansanga Business Area
Impact of Taxes On The Performance of Small and Medium Enterprises in The Kansanga Business Area
ABSTRACT
The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and
medium business enterprises in Kansanga and the specific objectives were to assess the performance of small-scale
business enterprises in K a n s a n g a , to find out if taxpayers are aware of all their tax obligations and policies and
to find out problems affecting taxpayers and their businesses in Kansanga. The study revealed that taxes mainly
affects the performance of Small and Medium Enterprises through lost sales during the closure of the business
premises by URA, the loss of machinery and equipment due to delay in remitting the tax and the loss of capital due
to the fines imposed by URA onto SMEs that default on their tax obligation. Overall business performance was
fair as most businesses could duly cover up their expenses, had enough stock, awareness of taxpayers was poor and
a number of problems were encountered. It can be concluded that taxes are major limitations to the growth and
expansion of SMEs in Kansanga. This is because very little and sometimes nothing is left after covering expenses
and taxes to allow the expansion and growth of the existing SMEs. The findings further revealed that tax officials
are inefficient, the mode of tax collection and assessment was unfair, taxes levied are unfriendly and also most of
the respondents revealed they do not get assistance from the tax authorities. The study recommended that URA
should find a way of assessing the tax in that the SMEs should pay early in the financial year in order to give
enough time to the businesses to pay their dues rather than make an assessment and demand for payment
spontaneously, the tax authorities should introduce a scheme that allows taxpayers to pay the tax obligation in the
instalments over a given period of time as opposed to a lump sum at once and that URA should reach out and
educate the business community about the different tax rates and mode of payment.
Keywords: Taxes, Small-scale business enterprises, Taxpayers, Tax authorities, Tax officials.
INTRODUCTION
Taxation increases incentives for public participation in the political process and creates pressure for more
accountability, better governance, and improved efficiency of government spending. Taxation also creates
incentives for governments to upgrade their institutions for tax collection and administration and to provide more
public services [1-3]. Taxes have existed virtually as long as there have been organized governments. The first tax
law legislation was introduced in 1919 and ever since then taxes have evolved through a number of reforms. The
government in an attempt to widen the tax base and collect more revenue has had to levy several taxes, especially
on business enterprises in Uganda which constitute a large part of the formal sector. The taxes charged on
business enterprises in Uganda include; corporation valued added tax, presumption tax and exercise duty. In 1997
the Income Tax Act was made. This was to give guidance in the assessment and computation of taxes [4-7]. The
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Ugandan government has made some recommendable efforts to promote development through taxation since the
inception of the current taxation laws for purposes of promoting development. The main objective of taxation
in Uganda has always been to mobilize resources needed to meet the aspiration of the government. This is because
for any government to be effective, strong, competent and capable of spearheading development, resources have
to be readily available in its treasury so as to be in a position to provide goods and services to the people adequately.
The Ugandan government has always had to ensure proper resource mobilization [8]. According to [9], a tax is
generally referred to as a compulsory levy imposed by the government upon assesses of various categories and Page | 39
taxation is a compulsory and non-refundable contribution imposed by the government for public purposes. In
Uganda, a considerable fraction of the businesses are sole traders operating small and medium businesses, locally
owned and managed by individuals or families and often with very few employees working at a single location
[10].Taxation in Uganda is based on a system that existed in Britain as it was a British colony. This also applied
to other colonies elsewhere and for East Africa, one tax system operated under British administration. This process
began in 1900 with the hut tax regulation which imposed a standard charge for every hut/dwelling.
Statement of the problem
Taxes are raised by the government of Uganda to generate revenue used to provide services to the public in
various fields like health, education and infrastructure as this has helped to improve the performance of small and
medium business enterprises [11-12]. Despite the services provided, small and medium business enterprises’
performance is still poor. This could be due to the increasing tax burden brought about by tax rates which are
revised annually. These rates seem to be taking an upward trend [13], leading to the winding up of some small
and medium enterprises. Therefore, the researcher sought to investigate more about the impact of taxes on the
performance of small and medium enterprises.
Aim
The g e n e r a l purpose of the study was to evaluate the impact of taxes on t h e performance of small and
medium business enterprises.
Research questions
i). How is the performance of small and medium enterprises in Kansanga?
ii). Are taxpayers aware of all their obligations in Kansanga?
iii). What are the problems faced by taxpayers and their businesses in Kansanga?
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
METHODOLOGY
Research design
The researcher used a cross-sectional survey design based on the use of qualitative and quantitative approaches
that were adopted to establish the relationship between taxation and the performance of small-scale businesses
[14]. This design was used for profiling, defining, segmentation, estimating, predicting, and examining
associative relationships. Cross-Sectional studies easily provide a quick snapshot of what’s going on with the Page | 40
variables for the research problem.
Area of Study
The study was carried out in Kansanga, Kampala located in the central part of Uganda as it is believed that SMEs
bear a wide tax burden, especially in this region which has led to poor performance.
Study population
The study comprised 100 Managers/owners and employees of small and medium businesses (SMEs) in
Kansanga, Kampala District.
Sampling design
The study mainly used two methodologies. These were purposive sampling and simple random sampling
methodology. Purposive sampling refers to a method of sampling where the researcher chooses the respondents
with the necessary information for the study [14]. According to [15], simple random sampling is the type of
sampling where all the respondents have equal chances of being selected. The researcher used the Slovenes method
to choose the sample randomly.
Sample size
The sample size of the study was determined according to the Slovene sample determination. Under this, a target
population of 100 was zeroed down to a sample size of 80 respondents respectively as stated by [16]. The Slovenes
formula was used to determine the minimum sample size.
N 100
n= = = 80 Respondents.
1 Ne 2 1 1000.05
2
Study variables
The independent variable was the impact of taxes; the dependent variable was the performance of small-scale
businesses. That is to say, the study was carried out to establish the relationship between how taxes affect the
performance of small and medium businesses in Kansanga.
Sources of Data
Two sources of data were used for the purposes of research. These were primary data and secondary data.
Secondary data
[17] defines secondary data as the kind of data that is available, already reported by some other scholars. This
is because it was readily available and easier to comprehend, as it comprised extensively researched work.
Primary Data
According to [17-18], primary data is the kind of data that has been gathered for the first time, it has never
been reported anywhere. Shortcomings of secondary data sources such as outdatedness and inadequacy in terms
of coverage, necessitated the use of primary data. Self-administered questionnaires were used and this enabled
the researcher to cover a large population quickly and at a reasonable cost.
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Data collection
A questionnaire is a reformulated written set of questions to which respondents record their answers, usually
within rather closely defined alternatives. The questionnaires were used on the basis that the variables under study
could not be observed for instance the views, opinions, perceptions and feelings of the respondents. Respondents
were the owners of small and medium enterprises in the Kansanga business area.
Observation
Page | 41
The researcher observed the tickets from the tax council that the business operators had pinned on the shelves of
the businesses as well as counter books that were used to record the customers who took goods on credit.
Data processing
Data collected was checked for completeness, categorized and coded and entered into a computer where it was
summarized into frequency tables.
Data analysis
The data was analyzed automatically using SPSS (Statistical Package for Social Sciences). The analysis involved
Pearson’s linear correlation index in order to correlate taxation and performance of small and medium business
performance.
Data Presentation
Quantitative data were p r e s e n t e d i n the f o r m of descriptive statistics using frequency tables.
Qualitative data were sorted and grouped into themes. The researcher thereafter evaluated and analyzed the
adequacy of information in answering the research questions through coding of data and identifying categories
and parameters that emerge in the responses to the variables of the study. Qualitative data were presented using
narrative text.
RESULTS
From Table 1, the study revealed that the largest number of respondents were in the age group of 31-35years
(41)51%, these were followed by those in the range of 36-40years (16)20% and the smallest number was those who
were in the range of 41 and above years and above who were (5)6.7% respondents. This implies that most of the
respondents were in the age range of 31-35 years.
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Gender of the Respondent
The study captured the gender of the respondents in order to establish the most dominant business people in
Kansanga. The respondents were asked to state their sex and the distributions are shown in Table 2.
Table 2: Gender of the respondents
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
these were (6)6.7%. This implies that most of the respondents had experience concerning the effect of taxation on the
performance of SMEs.
Findings on the Performance of the Business
Here respondents were asked about stock levels held in their businesses if they have ever experienced any shortages
affecting the level of profitability, average daily sales, capital employed, the average amount of tax paid per year and
the number of people employed. This helped in determining the performance of the business. The results were as
follows; Page | 43
Table 5: Findings on the performance of the business
Response Frequency Percentage
Excessive 13 16.7
Average 51 63.4
Inadequate 16 20.0
Total 80 100
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
Table 8: Average daily sales
Shillings (000) Frequency Percentage
Less than 10 11 13.3
10-29 15 18.3
30-49 29 36.7
50-69 11 13.3
Page | 44
70-89 5 6.7
90 and above 9 11.7
Total 80 100
According to Table 8, of all the SMEs sampled, 13.3% made sales less than UGX 10,000/=, 18.3% made sales between
10,000/= - 29,000/=, 36.7% made sales between sales between 30,000/= – 49,000/=, 13.3% made sales between
50,000/= – 69,000/=, 6.7% made sales between 70,000/= – 89,000/= and 11.7% businesses made sales over 90,000/=.
This means that most of the SMEs in Kansanga made sales of over 30,000/= meaning that most of the businesses in
the area have the capacity to make at least annual sales of 10.8 million.
Capital employed
This aspect was investigated because it helps in the determination of the size of the business. The results were as
follows;
Table 9: Capital employed
Response Frequency Percentage
Less than 0.5M 26 31.7
0.5M-0.9M 20 25.0
1M-4.9M 12 15.0
5M-9M 13 16.0
Over 10M 9 11.0
Total 80 100
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
average daily expenses of less than 19,000/=. By implication, these business units spend less money because their
daily sales are averagely low given the fact that they employ little capital and make small sales on a daily basis.
The average amount of tax
Respondents were also asked about how much on average the amount they pay as taxes annually. The table below
illustrates the response.
Table 11: Average amount of tax paid.
Page | 45
Shillings (000) Frequency Percentage
Zero 0 0
100 55 68.3
100-190 13 16.7
200-290 12 15.0
300-390 0 0
400-490 0 0
500 and above 0 0
Total 80 100
According to Table 11, among the businesses sampled, no business does not pay taxes, 68.3% pay an average tax
of 100,000/=, and 16.7% pay on average between 100,000/= – 190,000/= while 15.0% of the businesses pay
between 200,000/= and 290,000/=. By implication, based on the working capital that small-scale business employ
and the kind of merchandise they deal in. The above results show that SMEs in Kansanga were paying more
money in taxes.
Awareness of the taxpayers.
Respondents were asked if they were aware of the taxes they pay if the business has ever been assessed for tax
purposes, if any records were kept by the firm, how records are kept if the tax authority has given any assistance as
regards tax awareness and what kind of assistance. The following results were obtained.
Taxes
Respondents were asked if they were aware of the taxes they paid and which taxes they paid. The table below
illustrates the results.
Table 12: Whether respondents are aware of the taxes they are to pay
Importance of donor funding Strongly Disagree Not Sure Agree Strongly Mean
Disagree( % (%) (%) Agree
%) (%)/
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
The response means 1.00-1.80- Strongly Disagree, 1.81-2.60- Disagree, 2.61-3.40 Not sure, 3.41-4.20- Agree,
4.21- 5.0 –Strongly Agree.
According to Table 16 above, the results show that nature assistance given to taxpayers was poor. This was from
the fact that 71.7% of the respondents disagreed that the methods used were fair with a rejection mean of 2.15, and
66.7% of the respondents rejected the statement that whenever taxes are collected from them, taxes are fair with a
rejection mean of 2.29 and also 75% rejected the statement tax authorities do not harass them whenever they come Page | 47
to collect taxes with a mean of 2.15. This was agreed with [20] who was quoted that there was unfair treatment of
taxpayers by the tax collectors. [21] also agreed with this. He further stated that a large proportion of the business
community is ignorant about the taxes they pay let alone how they are computed.
Problems Faced by Taxpayers
Problems associated with tax collection
Table 17: Problem associated with tax collection
Problem YES NO
Mode of assistance 90 10
Mode of collection 80 20
Correlation X Y
Pearson Correlation 1 -0.87**
Taxes Sig. (2-tailed) .001
N 80 80
Pearson Correlation -0.87** 1
Performance of SMEs Sig. (2-tailed) .001
N 80 80
**. Correlation is significant at the 0.05
There is a strong negative correlation of 0.87. This implies that an increase in taxes levied on businesses reduces
the performance of Small and medium enterprises in Kansanga by 87%.
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
DISCUSSION
Summary of findings
The study aimed at determining the impact of taxes on the performance of SMEs. The results revealed that the
impact of taxes on the performance of SMEs was quite significant. The study further revealed that taxes mainly
affects the performance of SMEs through lost sales during the closure of the business premises by URA, the loss of
machinery and equipment due to delay in remitting the tax and the loss of capital due to the fines imposed by URA
Page | 49
onto SMEs that default on their tax obligation. Overall business performance was fair as most businesses could duly
cover up their expenses, had enough stock, awareness of taxpayers was poor and a number of problems were
encountered.
CONCLUSION
It can be concluded that taxes are some of the limitations to the growth and expansion of SMEs. This is because
very little and sometimes nothing is left after covering expenses and taxes to allow the expansion and growth of the
existing SMEs. The findings further revealed that tax officials are inefficient, the mode of tax collection and
assessment was unfair, taxes levied are unfriendly and also most of the respondents revealed they do not get
assistance from the tax authorities.
RECOMMENDATIONS
The researcher made the following recommendations as a way of reducing the burden of taxes on SMEs as well as
increasing the revenue of Kampala.
I. URA should find a way of assessing the tax in that the SMEs should pay early in the financial year in order
to give enough time to the businesses to pay their dues rather than make an assessment and demand for
payment spontaneously.
II. The tax authorities should introduce a scheme that allows taxpayers to pay the tax obligation in
instalments over a given period of time as opposed to a lump sum at once.
III. URA should reach out and educate the business community about its different tax rates and mode of
payment. The study revealed that the biggest problem with the tax paid is in fact that the SME community
does not understand how the tax is arrived at as well as how it is paid but not because it is too high.
IV. URA is should improve on the methods of collecting the taxes. It should adopt the closure of business
premises on default only as a last resort after all the other methods of collection have failed. This should
be an exception and not a rule.
REFERENCES
1. Moore, G. E. (2007). Tax Incentives In Developing Countries. London, England: University Press.
2. Bird, R.M (1992). Tax Policy And Economic Development. The John Hopkins University Press, Maryland.
3. Musgrave S. (1984), Public Finance Theory In Practice, Second Edition, New Yo Rk. Obwakol E. (1995)
Tax Administration In Uganda An Inquiry Into Tax Evasion (Unpublished Thesis Makerere University).
4. Campsus, M., O. (1997). A Critique Of Tax Incentives In Nigeria, Ibadan: University Press.
5. A Study on Uganda In Comparison With Neighbouring Countries. Africa Working Paper No. 3 World
Bank.
6. Bantu Joel (2002), Taxation and Small and Medium Businesses In Kampala.
7. Agnes Kiganda (2001), Taxes and SME, USSIA Marketing Centre Buganda Road.
8. Balunywa, W. (1998) “Autonomous Development In Africa”. The Case Of Uganda Makerere University
Journals Publications.
9. Manassech, O. A. (2000): The Significance Of Nigerian’s Income Tax Relief Incentives. The Nigerian Journal
of Economic and Social Studies. 11(2).
10. Kalist, M. (2002) Taxation And Performance Of Small And Medium Business A Case Study Of Nakawa
Division Businesses.
11. Chen. D. Reinikka R. (1997). Business Taxation In A Low Revenue Economy.
12. Ellis, T. & James, R. (2002). Keeping People Poor: Rural Poverty Reduction And Fiscal Democratization In
Uganda And Tanzania.
13. Gordon and Dawson (1987) Taxation and Small And Medium Businesses In Kampala. H.L Bhdia (2002),
Taxation and SME, USSIA Marketing Centre Buganda Road. Http://Www.Journalscambridge.Org.
14. Income Tax Act 1997 (Oct 11, 1997), LDC Publishing Printing Press, Kampala Uganda,
15. Kitinisa,L.(2003). Tax Incentives And Investment Expansion: Evidence From Uganda’s Tourism Industry.
Uganda.
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.
©NIJRE Open Access
Publications ISSN: 2992-5509
rd
16. Lal, J. (2002). Cost and Management Accounting (3 Edition Mannaseh T. (2000), Introduction to
Taxation in Uganda. Makerere University Business School.
17. Obwori Emmanuel (2003), Income Tax And Performance Of Small And Medium Size Enterprises In
Uganda The Case Of Kawempe Division.
18. Mugulusi,K.(2001) The Effects Of Tax Incentives On Firm Performance: Evidence From Uganda. Journal of
Politics and Law. 6(4).
19. Bhartia, H. L., (2009). Public Finance (14th Ed). New Delhi: Vikas Publishing House. Page | 50
20. Rukundo Sarah Aruho, Benard Nuwatuhaire, Micheal Manyange, Asuman Bateyo. (2022) Performance of
Small and Medium Enterprises in Uganda: A Case Study of Kabale Municipality South Western Uganda.
INOSR Humanities and Social Sciences. 8(1); 1-10.
21. Bulhan Samanya, Naboth Beyogyera. (2023). Record keeping and operational accountability in Mutara
sub-county Mitooma district, Western Uganda. IDOSR Journal of Arts and Humanities. 9(1); 20-26.
22. Aruho Rukundo Sarah, Nuwatuhaire Benard, Manyange Micheal, Bateyo Asuman. (2022). Evaluation of
Constraints of Small and Medium Enterprises in Uganda: A Case Study of Kabale Municipality South
Western Uganda. Arts and Management. 8(1); 8-20.
23. Kazibwe, S., Ssemugenyi, F. and Asumwa, A. A. (2019). Organizational Complexity and Performance of
Commercial Banks in Kenya; International Journal of Engineering Research and Technology 7 (12), 227-231.
24. Theogene, H., Mulegi, T., & Hosee, N. (2017). The contribution of financial ratios analysis on effective
decision making in commercial banks. International Journal of Management and Applied Science, 3(6), 33-40.
Bukulu Julius (2023). Impact of Taxes on the Performance of Small and Medium Enterprises in the Kansanga
Business Area. NEWPORT INTERNATIONAL JOURNAL OF RESEARCH IN EDUCATION (NIJRE)
3(2):38-50
©Bukulu
This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in
any medium, provided the original work is properly cited.