The Role of Using Case Studies Method in Improving Students' Critical
The Role of Using Case Studies Method in Improving Students' Critical
2; 2020
Received: October 29, 2019 Accepted: March 5, 2020 Online Published: March 9, 2020
doi:10.5430/ijhe.v9n2p297 URL: https://doi.org/10.5430/ijhe.v9n2p297
Abstract
Investigating the use of case studies as a teaching strategy to enhance the critical thinking skills of the students is the
basic objective of this study. By discovering content and procedural issues, best practices are investigated and ways
are discovered to foster critical thinking, as a result of which the students tend to develop the ability to think critically.
This research employed mixed research methods and used the SPSS program for data analysis. The participants in
this research are 42 students from the business management program of leadership and group dynamics course in
applied sciences university (ASU) in the kingdom of Bahrain. Based on the research findings, the critical thinking
skills of the students have been a consequence of the case study method. The findings of this research may have
significant value for other higher education institutions in the wider Gulf region. If the case studies method is used in
teaching, it will greatly contribute to the leadership and group dynamics educators in nurturing active learning.
Additionally, it is likely to inculcate critical thinking skills, which are highly significant to develop leadership
capabilities.
Keywords: case-based learning, group case study discussion, critical thinking
1. Introduction
In recent times, one of the topics among a number of academic articles is the development of critical thinking
(Schmaltz, Jansen, & Wenckowski, 2017; Walker, 2003). According to different studies, different skills are
possessed by the students to grasp critical thinking questions (Tilus, 2012). Apparently, the academics delivering
postgraduate level study program are of the view that a key and fundamental goal of education among students is the
development of critical thinking ability (Biggs & Tang, 2011). According to the findings of economists, the
analytical individuals who can think from an abstract position are significantly valued by the labor market.
Nowadays, particularly business management students prior to their graduation should demonstrate mastery of
critical thinking abilities (Taleb & Chadwick, 2016). Critical thinking is a capability which is being required by
students in their personal and professional life. Therefore, universities must do their most to include it in their classes,
programs, and syllabus (Bezanilla, Fernández-Nogueira, Poblete, & Galindo-Domí nguez, 2019).
In their midterm and final exams, finding the solution to the critical thinking questions becomes a difficult task for
the students at ASU especially at level 4. Moreover, it usually takes too long to answer the questions during the
examination. The thought and active learning in the classroom can be promoted through various instructional
methods, which may include: problem-solving, case study, discussion methods, debates, written exercises, and
questioning techniques (Tilus, 2012). The active participation and critical thinking can be facilitated with these
learning strategies, although they are not suitable for every class and every subject matter. One of the teaching
strategies is the case study, which is emphasized by the academic experts to nurture critical thinking skills of the
students (Walker, 2003), and the benefits can be realized by practical application of theory (Biggs and Tang, 2011,
p. 186).
The case study teaching method is a highly adaptable style of teaching that involves problem-based learning and
promotes the development of analytical skills (Herreid, Schiller, Herreid, & Wright, 2011). By presenting content in
the format of a narrative accompanied by questions and activities that promote group discussion and solving of
complex problems, case studies facilitate the development of the higher levels of Bloom’s taxonomy of cognitive
learning; moving beyond recall of knowledge to analysis, evaluation, and application (Bonney, 2015). Similarly, case
studies facilitate interdisciplinary learning and can be used to highlight connections between specific academic topics
and real-world societal issues and applications (Bonney, 2013; Herreid et al., 2011). This has been reported to
increase student motivation to participate in class activities, which promotes learning and increases performance on
assessments (Fynn & Klein, 2001; Murray-Nseula, 2011; Yadav et al., 2007). For these reasons, case-based teaching
has been widely used in business education for many years (Bridgman, Cummings, & McLaughlin, 2016; Carlson &
Schodt, 1995; Hammond, 2002; Knechel, 1992; Pilz & Zenner, 2018). Despite what is known about the effectiveness
of case studies in science education, questions remain about the functionality of the case study teaching method at
promoting specific learning objectives that are important to many undergraduate business management courses.
To offer the solutions to the current research problems related with critical thinking skills to course of leadership and
group dynamics to students at ASU and to tackle the mentioned issues, the research scholars had identified and
formulated the research question in this manner: how successfully the critical thinking skills of the students can be
improved by the case studies method in course of leadership and group dynamics students in ASU? Hence,
determining the output of using cause study methods in improving students’ critical thinking skills is the main
objective of the research. The students in the course of leadership and group dynamics will be the beneficiaries of the
research program. A number of highly critical thinking lessons are included in this course, those are vital to analyze
the information on a well-organized scale.
2. Litterateur Review
2.1 Critical Thinking Skills
There is no standard, universally accepted, all-inclusive framework or set of criteria by which to describe or evaluate
critical thinking (Myrick, 2002). The authors have suggested wide-ranging critical thinking definitions and
viewpoints (Kaddouro, 2011). According to Profetto-McGrath (2003), cognitive skills and attitudes have been
described in the definition of critical thinking. In this context, Nieto and Saiz (2011) define critical thinking as a set
of cognitive skills and dispositions of the highest order, different from those of lower order or more simple skills.
Further, it is active learning strategies promote critical thinking by triggering cognitive processes (Youngblood &
Beitz, 2001). Critical thinking is purposeful thinking in which individuals systematically and habitually impose
criteria and intellectual standards upon their thought (Paul, 1993; Popil, 2011). Critical thinkers possess the
following characteristics: they are “outcome-driven, open to new ideas, flexible, willing to change, innovative,
creative, analytical, communicators, assertive, persistent, caring, energetic, risk-takers, knowledgeable, resourceful,
observant, intuitive, and ‘out of the box’ thinkers (Ignatavicius, 2001). According to Giancarlo and Facione (2001),
critical thinking is a self-directed and well-organized cognitive process that leads to high-quality findings and
decisions, which can be realized through the evaluation, investigation, measurement, and reformulation of thinking.
For this study, the operational definition of critical thinking can be traced from Facione (2006), which comprises the
ability to analyze, synthesize, infer, and evaluate the situations.
The critical thinking can be observed in several ways, however, it is first and foremost viewed as a process instead of
an objective or an endpoint (Petress, 2004). Critical thinking is not limited to knowledge areas, disciplines, or
experiences and occurs within and across all these domains (Paul & Elder, 2013). The reflection both on knowledge
and experience tends to develop critical thinking. As shown by Zelaieta Anta and Camino Ortiz de Barrón (2018),
critical thinking is a reflective activity that leads to action and that in order to develop it students must think about
what they think. Universities should encourage students on how to think and not what to think. To think critically is a
process, and its acquisition takes time. Within this process, university teachers must be aware of the need for a
transformation to adjust their teaching methodologies to the learning of their students, as their way of thinking may
generate fixed routines in their teaching practices. That is, the teacher must also reflect on their practices and
introduce different and varied methodologies (Bezanilla et al., 2019). According to Facione (2006), critical thinking
skills can be taught and learned. When the active teaching strategies and lecture-based teaching are used together, for
instance, group discussion and analytical questioning, it results in knowledge acquisition and students can achieve
great benefits (Kaddouro, 2011). The case study is one of the methods that use to teach and learn critical thinking
skills (Popil, 2011).
2.2 Case Study Method
As per the findings of Leenders, Mauffette-Leenders and Erskine (2001), an account of a real situation, usually
containing a challenge, a decision, an opportunity, or a problem encountered by a person or persons in an
organization is usually described as the case study. It is also known as a case, case study strategy, case method or
case study method (Popil, 2011). In the 1870s, the Harvard school faculty had introduced this term and it has been
used for many years in business and law schools at Harvard University (Kaddouro, 2011). A case study is a research
methodology that has commonly used in social sciences (Devare, 2015; Shareia, 2015). Case studies have been
largely used in the social sciences and have been found to be especially valuable in practice-oriented fields (such as
education, management, public administration, and social work). But despite this long history and widespread use,
case study research has received little attention among the various methodologies in social science research (Biba,
2013; Ebneyamini & Sadeghi Moghadam, 2018; Tight, 2010). Cases do not give simple or explicit answers; rather,
they provoke students' critical thinking, illustrate how to think professionally and urge students to use theoretical
concepts to highlight a practical problem. The case study method has unique features such as; it is based on real-life
scenarios, provides supporting data and documents to be analyzed, and an open-ended question or problem is
presented for a possible solution. Case studies often are long and detailed, describing fairly well-defined problems.
Learners can apply their background knowledge as well as new learning to solve the problem (DeYoung & DeYoung,
2003). Case studies can be presented to individuals or groups; most commonly, however, they are worked on in
groups that can brainstorm solutions to problems/questions presented. Cases have different types, which usually
range from straightforward situations to difficult scenarios. Some of the scenarios may contain real-life data and role
play (Popil, 2011). They engage the learners and enable them to apply theory to practice, practice decision making
skills to specific problems, use different perspectives, participate in data analysis, and synthesize course content
(Grupe & Jay, 2000; Kaddouro, 2011).
Gaining an insight, learning new things, improving the listening and cooperative learning skills, fostering
partnerships among learners and teachers, uplifting the attention toward ideas and assumptions, carefully thinking
ideas and evaluating them besides stimulating brainstorming and thinking are the different courses of action which
can be understood while working on cases and scenarios (Grupe & Jay, 2000). For instance, student-teacher
interaction is improved by discussing the cases. In this way, students are likely to develop critical thinking and they
take part in discovering possible solutions. The different perspectives can be taken to explore different ideas.
To facilitate students’ learning besides teaching them to decide about their perspective field, an instructional method
within the context of student-centered learning is none other than the Case-Based Learning (CBL). The benefits can
be realized with the use of case studies (Kaddouro, 2011). Learning through the means of Case-Based Learning helps
students to build on prior knowledge, integrate knowledge, and consider an application to future situations (Vora &
Shah, 2015). Accountability and teamwork are promoted by the cases, and hence the adult learners become inspired
to critically think and meticulously learn about reasonable answers rather than inactively receiving the facts
(Bastable, 2003).
2.3 Case Study Method and Critical Thinking Skills
According to DeYoung and DeYoung (2003), cases do not provide simple or exact solutions, rather they give simple
or explicit answers; rather, they instill the need in students to think critically and professionally by implementing
theoretical concepts to present a practical issue. Cases create the need to know, enhancing the listening and
cooperative learning skills of the students, building partnerships among learners and teachers, encouraging attention
to and self-consciousness toward assumptions and conceptions, help students learn to monitor their own thinking,
and promote thinking and brainstorming (Grupe & Jay, 2000). White et al. (2009) stated that case studies have wide
value in classrooms. In addition, in their study, they also showed a major increase in the number of students who
critically analyzed and evaluated in thinking demonstrated that there is a statistically significant increase in the
number of students capable of critical analysis and evaluation in thinking. Kaddouro (2011) examined the critical
thinking capabilities of nursing students from two different curricular approaches, Case-Based Learning (CBL) and
traditional didactic teaching (Lecture-Based Teaching). He concluded that participants who learned by Case-Based
Learning (CBL) performed better in the total critical thinking score and all critical thinking subscales than the
traditional program participants. A positive outcome of this study was the finding that the Case-Based Learning
(CBL) methodology appeared to be more effective in developing critical thinking skills for nursing students than the
traditional lecture-based teaching methodology. Popil (2011) was also argued that using case studies in teaching
assists educators in promoting and developing active learning critical thinking skills. Pilz and Zenner (2018)
investigate the extent to which using case study method can help to promote networked thinking in business
education. Networked thinking takes account of interactions and repercussions, making it crucial to decision-making
within the complex system of rules that shapes current business reality. Case studies promote problem-solving skills,
higher-order thinking skills or critical thinking skills, which form the basis for networked thinking. Students from
business management courses are presumably educated to become decision-makers in a complex world. Networked
thinking skills form an essential basis to handle complex situations and hence to make profound and informed
decisions. The findings demonstrated that the use of case studies did promote students’ networked thinking.
Post-testing identified significantly more propositions than pre-testing. Therefore, they concluded that students on
business and management courses who have worked on a case study correctly identified more interactions in
post-testing than in pre-testing. In their study, Allen and Toth-Cohen (2019) provided further support for the use of
case studies to promote critical thinking. They found that case studies by using the form of increasingly independent
engagement may assist reduce anxiety and improve confidence and critical thinking. Also, in the same study, they
indicated that students found the case studies assist to develop and apply critical thinking to their fieldwork
experiences. Therefore, in the light of above literature review, it is hypothesized that case study method effectively
promotes critical thinking skills:
H1: The case study method has a significant role in enhancing students' critical thinking skills in Higher Education.
3. Method of Research
This research includes both quantitative and qualitative methods to collect data regarding the critical thinking skills
of students. As stated by Gibbert, Ruigrok and Wicki (2008), mixed methods aids in reducing the researcher’s bias
and increasing the construct validity. It allows the researcher to investigate the phenomenon from different angles,
and thus minimize researcher bias. Quantitative method aids in determining the number of learners using critical
thinking skills and examines the pre-learning and post-learning ability as well. Besides that, the qualitative method
helps provide more information for lecturers to enhance critical thinking skills in their students. For example, the
tacit nature of teaching in the classroom relies on teachers' judgments that are open to the multiple interpretations of
symbolic interactionism rather than rigorously measured causality. Therefore, a researcher interested in asking why
and how questions may instead look to qualitative approaches to answer their research question. These focus on
meanings, perspectives, and understandings of social and cultural phenomena (Scoles, Huxham, & McArthur, 2014).
On the other hand, the qualitative method is useful in highlighting the areas of students’ learning and skills that
quantitative measures cannot by using multiple-choice formats (Behar-Horenstein & Niu, 2011). According to
Creswell (2007), mixed methods research is a research design with philosophical assumptions as well as methods of
inquiry. As a methodology, it involves philosophical assumptions that guide the direction of the collection and
analysis of data and the mixture of qualitative and quantitative approaches in many phases in the research process.
As a method, it focuses on collecting, analyzing, and mixing both quantitative and qualitative data in a single study
or series of studies. Its central premise is that the use of quantitative and qualitative approaches in combination
provides a better understanding of research problems than either approach alone. Yin (2003) stated that the case
study inquiry is only successful when be built on the collection and analysis of data from multiple sources. He
emphasizes that case studies may be based on any combination of quantitative and qualitative evidence. Hence,
case studies provide a larger amount of data that covers various aspects Behar-Horenstein and Niu (2011). A
triangulation of data collection techniques was used by including both qualitative and quantitative information that
would provide authentic case findings. Therefore, this case study used both methods to collect information from
classroom tests, supervised self-administered questionnaire, and one-to-one interviews. The data collection tools are
discussed in next section.
3.1 Test
The test has been carried out in three phases, pre cycles, cycle 1, and cycle 2. In pre cycles, students were required to
introduce pre-test case studies individually to evaluate the students’ critical thinking level. In cycle 1, classes with
post-test group case studies were introduced. In cycle 2, classes with post-test case studies have been implemented
individually.
3.2 Questionnaire
In this research, the supervised self-administered questionnaire has been used directly to collect data from the
students. The questionnaire has been adapted with the California Critical Thinking Skills Test (CCTST) and
developed to measure the critical thinking abilities of the students. The questionnaire was also used and valid by
Soukup (1999) and Kaddouro (2011). The questionnaire categorized into six constructs: analysis, interpretation,
evaluation, inference, inductive reasoning, and deductive reasoning. There was a total of 24 items, 4 items for each
construct used to measure the critical thinking skills (see appendix 2). The present research utilized a five Likert
scale of the survey questionnaire. An example of the five-point Likert scale is 1= “Strongly Disagree”, 2= “Disagree”,
3= “Neither Agree or Disagree”, 4= “Agree”, and 5= “Strongly Agree”. The questionnaire proposed has been
administered and distributed to students during the two cycles to see how they think critically.
3.3 Interview
Semi-structured interviews with two questions were carried out after finish cycles of the experiment with 6-randomly
selected students at the end of the study (see appendix C). The main goal of the interviews is to see students’
6. Results
Analysis of the data concerning the general influences of formative feedback revealed a number of significant
findings. During the research, 40 students (100%) completed the individual pre-test in the pre-cycle. The pre-test
scores for the students’ critical thinking ranged from a minimum of 1 to a maximum of 5. The grade point had a
mean score of 2.425. The percentage of students who have 1, 2, 3, 4, and 5 marks were17%, 42%, 20%, 18%, and
3%, respectively (Figure 2).
thinking skills of 2.82 between pre-test and post-test scores on the case study score. Their t-test of differences for
total thinking skills was 2.45. This t-value is significant at the p = .02 < .05. In another word, the above results
indicate that the students significantly have gained critical thinking skills. Table 1 demonstrates the comparison
between pre-test and post-test in terms of the mean score, mean change, t-test, and level of significance.
Table 1. Comparison of Pre-test and Post-test
Mean Mean Mean
Comparison N t-test p-value
Pre-test Post-test Change
comparison was made by subtracting the post-test mean score in cycle 2 from the post-test mean score for case study
score in cycle 2. The resulting change scores were analyzed with the t-test of differences. The mean score was not
identical for both tests and there was a significant difference. In other words, the results found that students’ grade
level with an individual case study post-test in cycle 2 were almost identical with the results of individual case study
post-test in cycle 1. In conclusion, using a group case study method in cycle 1 was effective in improving and
developing students’ critical thinking skills in introduce individual case study post-test to course of leadership and
group dynamics. In addition, the case study method enables students to practice problem-solving analysis,
interpretation, evaluation, inference, inductive reasoning, and deductive reasoning case studies in their learning. The
students’ scores showed a change in total thinking skills of -0.125 between case study’s scores for both post-tests in
cycle 1 cycle 2. Their t-test of differences for total thinking skills was 0.215. This t-value is significant at the p = .03
< .05. In another word, there is a statistically significant gain in students’ critical thinking level during the course of
leadership and group dynamics as measured by the total score. Table 3 demonstrates a comparison between both
post-tests in cycles 1 and 2 in terms of the mean score, mean change, t-test, and level of significance.
Table 3. Comparison of Post-test Cycle 1 and Post-test Cycle 2
Cycle 1 Cycle 2
Mean Mean
Comparison N Mean Change t-test p- value
Post-test Post-test
Case Study Score 40 5.25 5.125 -0.125 0.215 0.03
Figure 5 illustrates comparison results between mean values of pre-test in pre-cycle, post-test in cycle 1, and post-test
in cycle 2. The results show that the mean value for the pre-test in pre-cycle is 2.45, and the mean value for the
post-test in cycle 1 is 5.25, while the mean value for the post-test in cycle 2 is 5.125. From Figure 5 also, it can be
seen that students’ mean scores for post-test in cycle 1 and cycle 2 have the highest mean scores when compared to
pre-cycle. The results indicate that critical thinking skills have been developed in cycles 1 and 2. Therefore, the
results illustrate that the cause study method significantly improving students’ critical thinking skills. Thus,
hypothesis 1 is supported.
Figure 5. Comparison between Mean Values of Pre-test Pre-Cycle, Post-test Cycle 1, and Post-test Cycle 2
The total mean value of critical thinking skills for the post-test with individual case study was 4.74. The total mean
value ranged from 4. 67 as a minimum value to 4.81 as a maximum value. The Analysis had a mean value of 4.37,
with a score ranging from 3.25 as a minimum to 4.37 as a maximum. The Interpretation had a mean value of 4.55,
with a score ranging from 4.21 to 4.89. The Evaluation had a mean value of 4.00, with a score ranging from 3.63 to
4.37. The Inference had a mean value of 4.05, with a score ranging from 4.11 to 4.89. The Inductive Reasoning had a
mean value of 4.01 with a score ranging from 3.83 to 4.18. The Deductive Reasoning had a mean score of 4.55, with
scores ranging from 4.78 to 4.35 (Table 4).
Figure 6. Comparison between both Total Questionnaires Mean in Cycle 1 and Cycle 2
At the end of the cycles, the students have been provided some evaluative feedback through the interview. during
this interview, the students explained how their critical thinking skills have been improved by the case study method.
The findings revealed students' positive perceptions about the impact of cause study method in enhancing their
critical thinking and enhancing their confidence in their abilities.
7. Discussion and Conclusion
The purpose of this study was to improve the critical thinking skills of students by case studies method for leadership
and group dynamics students in ASU. Based on the research findings, the case study method could enhance students’
critical thinking capabilities and enable them to analyze and solve problems during group discussions. The research
findings also showed more increase in the number of students critically analyzing and evaluating situations.
Moreover, a larger number of students are seen to critically examine, construe, assess, deduce, and do inductive and
deductive reasoning as well. The initial study findings stated that the case study encouraged students to reflect, have
a discussion with teachers and get involved in group discussions. In addition, the group case study discussion would
be more effective than an individual case study for teaching critical thinking and enhancing students’ critical
thinking abilities.
Group case study promotes the preparation of subject materials to form the critical analysis skills of students. In
addition, this group activity supports students’ learning and guides them in selecting their perspective field. This is
more beneficial for teaching, learning and analyzing the critical thinking process. this research revealed that group
case study discloses the learning process of students. Case-based teaching is considered a significant approach to
developing students’ critical thinking skills and decision-making skills. Case studies have significant effects on
teaching and learning. Hence, the study findings may identify approaches that could be modified to enhance the
quality of higher education institutions. The final conclusion of the research was that it is crucially important to
develop the critical thinking abilities of students for better education and enhancement of overall quality in any
higher education institution. However, the study limitations include small sample size, as only 40 students
participated in the course of leadership and group dynamics. The effectiveness of a lecture is also based on the
teacher’s performance, which might change in different classes and also get low as the lectures proceed. The test
time in class should be according to the course schedule. Although several researches focused on students’ critical
thinking, the results are insufficient. Therefore, this research came to present a better understanding of the students'
critical thinking process and present related theories.
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