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PCembedded TS 2.1.0 EN

Toshiba PC embedded

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Graciano Tuga
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0% found this document useful (0 votes)
66 views

PCembedded TS 2.1.0 EN

Toshiba PC embedded

Uploaded by

Graciano Tuga
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 72

ADMINISTRATION MANUAL

> Pcounter embedded


for Toshiba
e-STUDIO255/305/355/455
e-STUDIO555/655/755/855
e-STUDIO2020c/2330c/2820c/3520c/4520c
e-STUDIO5520c/6520c/6530c

Version 2.0.0 [EN]

Rev. Jul-11
Pcounter embedded
page 2 ADMINISTRATION MANUAL

This documentation refers to the development status of Jul-11.


The texts and images were assembled with greatest care. Yet
there can be minor discrepancies in program sequences or
displayed texts that might occur as this product advances

We will appreciate suggestions for improvement or error reports.

Several of the hardware and software names mentioned in the


document are trademarks and should be considered as such.

© 2010-2011 by Control Systems GmbH & Co. KG


Robert-Bosch-Str. 9
D 78048 Villingen-Schwenningen
Telefon +49 (0)77 21 / 99 77 6-0
Telefax +49 (0)77 21 / 99 77 6-66
e-mail [email protected]
web http://www.control-systems.de
http://www.pcounter-germany.com

All rights reserved.

PCembedded_TS_2.0.0_EN.doc / 29
72-8162-

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 3

Table of content

1 Introduction ................................................................................................................................5
1.1 System Setup .......................................................................................................................5

2 Installation – overview ...............................................................................................................6

3 System requirements.................................................................................................................7

4 Pcounter (install) ........................................................................................................................8


4.1 Installing Pcounter ................................................................................................................8
4.2 Pcounter setup ......................................................................................................................8
4.3 Printer setup .........................................................................................................................9
4.4 DocuAnywhere ................................................................................................................... 10
4.5 Setup of a Pull-Queue ......................................................................................................... 10
4.6 Setup of Accounting ............................................................................................................ 11
4.7 Pcounter Administrator........................................................................................................ 12

5 Preparing the MFP ................................................................................................................... 13


5.1 Activate USB Card Reader (TWN3 type) ............................................................................. 13

6 Installing Pcounter embedded ................................................................................................ 14

7 Preparing the MFPs ................................................................................................................. 18


7.1 auto run EWB ..................................................................................................................... 18
7.2 LDAP configuration ............................................................................................................. 19
7.3 Role Based Access (RBAC) ................................................................................................ 20
7.4 enable LDAP....................................................................................................................... 22
7.5 EWB Setting ....................................................................................................................... 26

8 Pcounter embedded Management .......................................................................................... 27


8.1 General Settings ................................................................................................................. 28
8.1.1 Settings  Pcounter .................................................................................................... 28
8.1.2 Settings  Applikation ................................................................................................. 29
8.1.3 Settings  EWB Terminal ............................................................................................ 32
8.1.4 Settings  Accounting ................................................................................................. 34
8.1.5 Settings  Client Codes ............................................................................................. 35
8.1.6 Settings  User permissions ...................................................................................... 36
8.1.7 Settings  Management ............................................................................................. 38
8.2 Devices/prices .................................................................................................................... 39
8.2.1 Assigning Pcounter Queue and prices .......................................................................... 40
8.2.2 User Access permissions ............................................................................................. 42
8.2.3 Quick Print ................................................................................................................... 43
8.2.4 License ........................................................................................................................ 43
8.3 Card reader......................................................................................................................... 44
8.4 LDAP settings ..................................................................................................................... 45

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 4 ADMINISTRATION MANUAL

8.4.1 User import .................................................................................................................. 47


8.4.2 Test LDAP connection.................................................................................................. 48
8.5 License ............................................................................................................................... 49

9 Toshiba Scan2Mail ................................................................................................................... 51


9.1 Buid email address from login name.................................................................................... 51
9.1.1 Setting up the domain name......................................................................................... 51
9.1.2 SMTP Client setting ..................................................................................................... 51
9.2 Get email address from Pcounter ........................................................................................ 52
9.2.1 Email setup: ................................................................................................................. 52
9.2.2 SMTP Client setting ..................................................................................................... 52
9.3 Toshiba Scan2Home........................................................................................................... 53
9.3.1 SMB-setting (to add MFP to domain): ........................................................................... 53

10 Example Configurations .......................................................................................................... 56


10.1 "hide" the PullQueue ........................................................................................................... 56
10.2 Working with remote PullQueues ........................................................................................ 58
10.3 PJL Alias - SAP Support ..................................................................................................... 61

11 Updating Pcounter embedded................................................................................................. 63

12 Operating instructions ............................................................................................................. 64


12.1 Logon with Card .................................................................................................................. 66
12.2 DocuAnywhere ................................................................................................................... 66
12.3 Preview............................................................................................................................... 67
12.4 Selfassignment of Card IDs ................................................................................................. 68

13 FAQ ........................................................................................................................................... 69

14 Release History ........................................................................................................................ 70

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 5

1 Introduction
Pcounter is a flexible and easily scalable, server-based network print accounting and management
solution providing a wide range of applications of cost control and billing across networks.
The modular structure allows an optimal adaptation to requirements of a modern print management
solution.

Pcounter embedded enables the integration of TOSHIBA multifunction devices in the Pcounter
Accounting solution using the "Open Platform" by Toshiba.
In addition to print jobs now all functions of the MFP (Print, copy, scan, fax) will be recorded and
assigned to users.
The entire user interface (GUI) is performed via the touch panel of the MFP.

1.1 System Setup

A.D.

Auth
2
1 3

Pcounter PRO + TCP – SNMP –


Pconter
LPR - HTTP
embedded

Accounting
D.B.

1. Users printing to Pcounter server, spooling the print jobs. Option: client popup can be used to
authenticate the jobs or enter Clientcode/billing codes.

2. Pcounter embedded authenticates users againsti A.D., eDirectory or PcounterUser-Database

3. Pcounter embedded authenticats users and takes control of MFP function – e.g. enabling of MFP
functions, retrieving job counters, show the print job list, etc.

4. Pcounter embedded records all Job results to a central Pcounter Transaction log.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 6 ADMINISTRATION MANUAL

2 Installation – overview

Step Action Comment


1 Install Pcounter PRO Install the curren verson of Pcounter PRO. Make sure
Pcounter is fully configured and operational.
2 Add a Pcounter Queue for Make sure
each MFP and – if required - to use „Pcounter Port“
– one or more pull queue(s) - accounting mode of queues is set to None and Super Pause
is selected
- prices for the pull queue/s is/are configured
3 Preparing the MFP In TopAccess:
- create a directory service for Pcounter
- import Pcounter RBAC.xml
- activate LDAP Authentication
- activate the CardReader (if required)
4 Install Run ToshibaSetup.exe and follow the instructions
Pcounter embedded
5 Configure Pcounter Run Pcounter embedded Management. Select Pcounter Data
Gateway Server.
6 Add MFPs to the device list Add the devices (IP) to the MFP list
- assign the appropriate pcounter queue to each MFP
- select the accounting mode
- configure prices

Read the following chapters for detailed information on installing and configuration of Pcounter
embedded.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 7

3 System requirements

Before installing Pcounter embedded for Toshiba the Pcounter software must be installed and ready
for use.
In this manual we describe only a short setup of Pcounter and the settings required by Pcounter
embedded. For further and more detailed information on Pcounter installation and administration
please refer to the Pcounter Manuals Pcounter for Windows and Pcounter Configuration Guide.

Pcounter software and Pcounter embedded is available in the download area of

http://www.pcounter-germany.com – http://www.pcounter.de

ATTENTION
Before installing / updating Pcounter embedded make sure the Maintenance of your Pcounter
PRO is NOT expired.

Minimum Software requirements


 Java jre-6u11 (included)
 Apache Tomcat apache tomcat 6.0.20 (included)
 Web-Browser Firefox – Opera – Safari – IE 7

Supported Operating systems


 Win 32 bit
 Win 64 bit (App. Runs in 32 bit Mode)
 Cluster support active-passive (fail-over)

For the installation of Pcounter embedded a basic knowledge of Windows, Networking and Pcounter
is assumed.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 8 ADMINISTRATION MANUAL

4 Pcounter (install)
Before you can install Pcounter embedded, Pcounter must first be installed an operational.
In the following chapters the essential steps for the Pcounter installation and the settings required for
the Pcounter embedded will be described.

For detailed information on Pcounter installation and administration please refer to the Pcounter
Manuals Pcounter for Windows and Pcounter Configuration Guide.

4.1 Installing Pcounter


Start Setup.exe and confirm the default settings.

4.2 Pcounter setup

Start Pcontrol, go to "Network view" and select the local Pcounter Server.
Go to PcounterConfigure Pcounter serverData Server and create a new local Data server.

Got to the Services/Ports Tab. (Pcounter Pcounter Configure server Services/Ports)

Install the services „Printer Control service", "Data Server service" and "Port Monitor". Then start
the "Printer Control service" and "Data Server service".

Tip:
The symbol leads you quickly to the requested configuration windows, either for the
Pcounter server or for the printers.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 9

4.3 Printer setup


Create local printer using the Pcounter Port:

If the printer is not visible in Pcontrol perform a Server Refresh or restart Pcontrol.
.

Please Note
make sure that all printers are
using the Pcounter port monitor.
In a Win XP environment some
registry modifications have to be
performed. This is automatically
done when selecting the
"Printers"-Tab in Pcontrol.:

When leaving the Printers tab, the system will prompt you to do perform the registry update..

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 10 ADMINISTRATION MANUAL

4.4 DocuAnywhere
DocuAnywhere allows users to release their printjobs to any (compatible) printer on the network
allowing the printjobs to follow the users to the printers where they login.

If DocuAnywhere is NOT used, the "real" print queues must be shared, so users can have access to
them.

WITH DokuAnywhere the users print to a special "Pull-Queue".


The "real" print queues are no longer accessible for the client PCs, and therefore must not be
shared.

PULL_Queue

Queue_1
Queue_2
Queue_3

Depending the MFP a user logs on to, his print jobs will be moved from the pull queue to the real
queue of the current MFP.

4.5 Setup of a Pull-Queue

The setup of a Pull-Queue corresponds to the setup


of a "regular" queue. Host name and queue name
are arbitrary.

Please Note
It is important to select a printer driver
compatible to the "real" printers.

All users are printing to the Pull-Queue. The print jobs will automatically be forwarded to the "real"
printers, where the users are logged in.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 11

4.6 Setup of Accounting

Pcounter embedded retrieves the accounting information directly from the MFP. To avoid "double
counting" the built in Pcounter “Accounting” must be switched off.

For all MFP select


Accounting "None".

To keep the jobs


spooled on the
Pcounter server the
item "Pause all jobs"
must be set to "Super
Pause".

“Count jobs in
advance for display”
have to be set to get
costs of print jobs.

Please Note
In case of DocuAnywhere "Super Pause" is required only for the Pull-Queue(s).

Please Note
To allow Pcounter ebedded to check the print job cost against the user´s balance, Pcounter has to
calculate the print job cost when receiving the jobs. Therefore prices for the incoming ('pull-queue')
have to be determined.
In addition the "Count jobs in advance for display" flag has to be checked.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 12 ADMINISTRATION MANUAL

4.7 Pcounter Administrator


Pcounter Administrator must be launched once to select a domain or computer from where Pcounter
will retrieve the user information.

Please Note
The tag (checkbox) for [Set balances to default values on startup/refresh] must be set. Pcounter
embedded requires balance information (even if it is 0).

Attention
Finally the balance for at last one
account (e.g. Administrator) must be
saved manually.

Now the user information files


required by Pcounter embedded
will be created.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 13

5 Preparing the MFP

To run Pcounter embedde for Toshiba EWB needs to be enabled on the MFP.

EWB is provided by Toshiba. The USB-dongle is named GS-1020.

Note
Firmware 111 or higher needs to be installed on the MFP.
(12A for series e-STUDIO4520c und e-STUDIO6530c in combination with ID-GATE V2.0).

5.1 Activate USB Card Reader (TWN3 type)

In case login shall be performed by RFID cards the USB port needs to be enebled to support TWN3
readers.

 Start the MFP in service mode (08)

 Enter 1772 (3500 at eBridgeX) Press Start-Button

 Enter 30001 and press the Start-Button (90001 for ID-GATE V2.0)

You now have added the Card reader to TopAccess

 Press the MAIN POWER Button and keep it pressed. MFP will beep and shut down.

 Start up MFP.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 14 ADMINISTRATION MANUAL

6 Installing Pcounter embedded

To install Pcounter embedded run the installer program setup.exe and follow the installer
instructions.

Accept the licence agreement and click to Next…

In case of an update to current


version of Pounter embedded
make sure that nobody is logged
in on any MFP, then stop the
VDServer service and the Apache
Tomcat webserver service.

This will avoide a restart of your


computer after the installation has
completed.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 15

If available use port 8080 (default)

Select installation folder and click to


Next...

Choose start menu folder and click


to Install....

If required, installer will prform


required modifications to the
firewall...

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 16 ADMINISTRATION MANUAL

.. and startup VDServer.

Click to Next> once the install is


completed.

Pcounter embedded Management is a Web-Application, using JavaScript.

Attention
Microsoft Internet Explorer (up to 7) does not fully support the features required by the Management
application. It is recommended to install another web browser.

If you do not have installed an


alternative browser on your system,
you now can install one ..

..or click Next >

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 17

Done !!

Pcounter embedded for Toshiba is


fully installed.

Click to Finish to terminate the


install process.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 18 ADMINISTRATION MANUAL

7 Preparing the MFPs


To run Pcounter embedde for Toshiba EWB needs to be enabled on the MFP.

EWB is provided by Toshiba. The USB-dongle is named GS-1020.

Note
Firmware 111 or higher needs to be installed on the MFP.
(12A for series e-STUDIO4520c und e-STUDIO6530c in combination with ID-GATE V2.0).

7.1 auto run EWB

Newer eBridge firmware versions (since 04/2011) allow to set EWB as priority screen and
automatically start EWB after the user has successfully logged on to the MFP. This will ease to
request for a client code before user selects any other MFP function (copy, scan, fax)

The setting of the priority screen can be performed using code 08-331.
For eBridgeX devices use code 08-9132.

08-331: Default setting of screen


0: COPY <Default>
1: FAX
2: SCAN
3: BOX
4: PRINT
5: TEMPLATE
6: MENU
7: JOB STATUS
8: EWB (New)
99 EWB for eBridgeX

Attention
08-331 can only be set to 8 (EWB) if the EWB setting is enabled.
08-9132 can only be set to 99(EWB) if the EWB setting is enabled.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 19

7.2 LDAP configuration

Logon as “Administrator” to the MFP web site (TopAccess)


Change to  Administration Maintenance Directory Service
Klick to New to add a new directory service.

*Directory Service Name Enter a name for the new directory service -
e.g. Pcounter embedded
*Server IP Address Enter the IP address of the Pcounter Server.
*Port Number Enter Port 10389
Authentication Select "Auto"
Search Base Enter dc=cs,dc=local
User Name Enter uid=pcounter_admin,dc=cs,dc=local
Password Enter the default password pc00tosh
Search Timeout Select 5
SSL Disabled (at eBridgeX)
SSL-Port 636

Note
In rare cases the log in lasts over 10 seconds with the setting Authentication = “Auto”. Change the
value to “Simple Bind” then.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 20 ADMINISTRATION MANUAL

7.3 Role Based Access (RBAC)

To enable the administration of MFP access permissions for users and/or security groups the
RBAC.xml file must be uploaded to each MFP. This file contains all user roles required.

Change to  User Management  User Confirm/Create/Modify  Role Information

Click to Export/Import

Select Import

Select the file


RBAC_pcounter_embedded.xml
and click to Import

By default the .xml file is located in


the install directory
c:\Program files\Toshiba
Pcounter Embedded\

The MFP website should now look like below..

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 21

Role Based Access (RBAC) for eBridgeX devices

To enable the administration of MFP access permissions for users and/or security groups two .xml
files must be uploaded to each MFP. These files contain all user roles required.

Change to  User Management  Export/Import  Import

At Combined (User Information + Role + Group) you have to import the .xml file
USER_ROLE_pcounter_embedded_eB-X.xml and after this import at LDAP Role
LDAP_pcounter_embedded_eB-X.xml

By default the .xml files are located in the install directory c:\Program files\Toshiba Pcounter
Embedded\

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 22 ADMINISTRATION MANUAL

The website at User Management  Role Management should now look like below:

7.4 enable LDAP

In the next step LDAP needs to be enabled, so Pcounter can authenticate User login and control the
MFP.

Change to  User Management  Authentication


Click to User Management Setting

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 23

Now follow the instructions of User Management Setting...

Select
LDAP Authentication

Select ON for “User Authentication


Enforcment”

Click to Next ..

Now, select the LDAP server


created for Pcounter.
(Pcounter embedded)

Enable
LDAP Server (Other than
Windows Server)

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 24 ADMINISTRATION MANUAL

..and enter uid for “Attribute type of User name”.

Click to Detail Settings

Role Based Access Setting: Enable

LDAP Server: select the Pcounter


embedded Server.

Clicken to Next ..

In case a Cardreader is connected to the MFP and the CartReader configuration (08 menue) is
activated the Card Authentication Setting appears.

LDAP Server: Select the Pcounter


Server

Click to Next ..

Select: Setting Address is searching from 'User Name' of LDAP.

Attribute type of 'User Name': uid

Mail Domain Name: your Email-Domain-Name

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 25

Click to Finish to save the current settings.

Enable LDAP for eBridgeX devices

In the next step LDAP needs to be enabled, so Pcounter can authenticate User login and control the
MFP.

Change to  Administration  Security

At User Authentication Setting do the following:

User Authentication Enable

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 26 ADMINISTRATION MANUAL

Authentication failed print job/Raw print job  Delete


Auto Release on Login  Disable
Authentication Type  LDAP Authentication
LDAP Server  Choose your server
LDAP Server (other than windows server)
Attribute type of “User Name”  uid
Role Based Access Setting
Role Based Access using LDAP Server  Enable
LDAP Server  Choose your server
Card Authentication Setting
LDAP Server  Choose your server

Attention
Don´t forget to save the settings. Click to Save at the top of the websit.

7.5 EWB Setting

Change to  Administration  Setup


Scroll down to the “EWB Setting” section

Entert the following URL to the the fileds „Default Page” and “Server Registration”

http://Pcounter_Server_IP:8080/toshiba/dev.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 27

Click to Add

Attention
Don´t forget to save the settings. Click to Save at the top of the websit.

The MFP is now prepared to work with Pcounter embedded.

EWB Setting for eBridgeX devices

Change to  Administration  Setup  EWB

Enter the following URL to the fields „Home Page” and “Server Registration Setting”

http://Pcounter_Server_IP:8080/toshiba/dev.

Click to Add

Attention
Don´t forget to save the settings. Click to Save at the top of the websit.

The MFP is now prepared to work with Pcounter embedded.

8 Pcounter embedded Management

The following instructions will guide you step-by-step through the configuration of the Pcounter
embedded. Pcounter embedded Management is a web based service and can be performed from any
computer in your site.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 28 ADMINISTRATION MANUAL

Note
Some settings can not be performed from a remote client. Pcounter embedded Management needs to
be launched locally on the Pcounter server.

Open a webbrowser and enter the URL http://Pcounter_Server_IP:8080/toshiba/

At first startup you will be prompted to accept the licence agreement.

Select the platform/versin of your Pcounter PRO Server.

Enter a password for Pcounter embedded management.

Press show dialog to lauch the Pcounter Gateway Configuration. This will only work on the local
Pcounter server.

8.1 General Settings

Here you have access to some general settings that need to be done.

8.1.1 Settings  Pcounter

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 29

In this menu the Pcounter PRO DLL can be selected according the Pcounter version / environment
(Windows or Novell). The Pcounter Gateway configured (accessible on local system only) can be
modified if required.

The Button “Show dialog” will open the Pcounter


accounting configuration window.

Select the Pcounter Data server (by default this is the local
Pcounter server)

Select if the filenames of the print jobs shall be logged to


PCOUNTER.log file or not.

8.1.2 Settings  Applikation

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 30 ADMINISTRATION MANUAL

Allow Card selfasignment


If selected a new card with unknown card ID will be assigned to the user.
The user has to change to EWB site to perfom the Card selfassignemt.

Keep Jobs after printing (not with QuickPrint)


If this option is selected, print jobs will not automatically be removed from Pcounter server, after being
printed.

Attention
In case QuickPrint is activated for a MFP Jobs will always be deleted after print.
Jobs will always be deleted after the auto-delete time (setup in Pcontrol) has expired.

Decimal setting..
Select the number of decimals according the Pcounter settings.

Paper format
Internally the MFP only knows 'regular' and 'large' paper. Here you can select the paper formats that
are linked to 'regular' and 'large'.

Max. print job size for preview


Depending the size of the print file, generating the preview may take some time. By default the file
size is limited to 50.000 kB (50 MB).

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 31

Pcounter Authentication

Hint
This section gets accessible only if a LDAP server is configured and activated in the LDAP settings
tab. See also chapter "LDAP settings"

In case the authentication of users to one (or more) additional LDAP server is enabled you can select
the sequence of authentiation here.
By default the application tries to authenticate the users against Pcounter first. In case this fails the
query is forwarded to the additional LDAP server(s).

MFP Pcounter A.D. /


Embeded eDirectory

LDAP server 1
LDAP server
LDAP server
1
1

Enable TeamPrint

The TeamPrint function of Pcounter embedded is able to


determine the print jobs of other users belonging to the User_1 User_3
same group(s) as the user that actually is logged in.
A B
By default Pcounter embedded is checking all groups a
given user is belonging to.
User_7
Example: User_8
User_6
User _1 (member of group A) is logged in:
User_4
He now has access to the Jobs of users User_1 (himself),
User_6 and User_7
User_9
User_5 C
User_4 (member of groups B & C) is logged in:
He now has access to the Jobs of users User_3, User_4 (himself),
User_5, User_6, User_7, User_8 and User_9

User_7 has access to all jobs.

Attention
To use TeamPrint functionality additional LDAP setting needs to be configured to retrieve e.g. group
membershib of the users (even if the application is running in a sole Active Directory environment.)
In this case user import must not be configured.
Please refer to the LDAP settings section for furhter information on it´s configuration

Disable SNMP Trap accounting for print jobs

By default the MFPs are configured by Pcounter embedded to provide accounting information via
actively sending Trap messages to the server. The Trap-message includes the username that
originally created the job.
In case you are using TeamPrint or users change the job owner via Pcounter PopUp the job´s
username might not match the user logged in to the MFP.

Tip
disabling SNMP Trap accounting will return to SNMP polling mode. All jobs released will be charged to
the user that is currently logged in, independent the original job-owner.

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 32 ADMINISTRATION MANUAL

8.1.3 Settings  EWB Terminal

The EWB Terminal provides a user login when the EWB browser is launched. It is intended for a sole
Pull Print environment (DocuAnywhere) where login to the general use of the MFP (e.g. for copy and
scan) is not enabled/required.

Attention
When EWB PPT is enabled, the accounting feature of Pcounter embedded is stopped. This means
Pcounter embedded does not track copies, scans, prints.
In case print shall be tracked, this needs to be enabled in  Pcontrol  Pcounter configuration of the
appropriate printer.

[ ] activate EWB Pull Print Terminal


This option will enable the EWB PPT function. Once you click to the activate, accounting for print,
copy, scan, fax will be disabled.

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Lopgin type
This will define the type of login data the users have to enter to access the EWB Pull Print Terminal.

[ ] user name
[ ] user name and password

Users need to enter their Username / Username &


Password to login.

[ ] ID (alpha)
[ ] ID (alpha) and PIN

Users need to enter their ID / ID & PIN to login.

[ ] ID (numerical)
auto-login [ after n. digit ]

In case the ID is numerical only. IF all IDs are of the same


length, auto-login can be used so the users don´t need to
confirm the ID by pressing OK

[ ] show ID as ****

This option will enable the secure entry of the ID.

Attention
The EWB Pull Print Terminal does not support login with cards !

Attention
Make sure to re-enable accounting when EWB Pull Print Terminal is deactivated.

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8.1.4 Settings  Accounting

This menu defines the general accounting method of Pcounter embedded. You are able to switch
on/off accounting for printing, copying and scanning.

[ ] Do accounting for each print job individually


This option is required if
- each print job needs to be tracked individually
- client codes are assigned to each print job
- user´s balance should not go negative due to print release

[ ] Use low balance limit


This option defines if the user´s 'low balance limit' is taken into account on calculating his available
balance or not.
E.g. if a user has a balance=5 and a low-balance-limit=4 he will not be able to release jobs that cost
more than 1, if this option is selected.
In case this option is not selected, the low balance limit can be used for other purpose (e.g. email
notification that balance is going low)

[ ] Allow login at zero balance


If this option is selected, the users will be able to login, even if their available balance is 0. This option
is useful in "accounting only" environments.

[ ] Check balance after print job selection


If this option is selected, Pcounter embedded is calculating the total session cost by adding the
selected print job cost.

Attention
A proper price setting of the pull queue is required!

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ADMINISTRATION MANUAL page 35

8.1.5 Settings  Client Codes

Here you can select the how Pcounter embedded shall support Client Codes.

Enable Client code at MFP


This option enables the Client code entry in the Extension Menu. The user can select from a client
code list or enter the client code via the embedded keyboard

Show only user assigned client codes


This option will only show the client codes that have been assigned to the user´s account. Use
Pcounter Administrator to assign client codes to a user account.

Client codes only from list


If this option is selected, the client codes must be 'member' of the Pcounter client code list.

Allow empty client code


If checked, the client code entry can be optional (stay blank)

Allow subcodes
In case subcodes are associated to client codes, the user gets prompted to enter/select a subcode.

Attention
The entry of client codes for copying/scanning is voluntarily. Users need to switch to Menue 
Extension to select/enter the client code.

Tip
To 'force' users entering a client code / subcode it is recommended to make EWB the default screen
after login. Therefore change the setting of 08-331 from "0" (Copy) to "8" (EWB). For eBridgeX devices
you have to change the setting of 08-9132 from “0” (Copy) to “99” (EWB)

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8.1.6 Settings  User permissions

Pcounter embedded allows setting different levels of access rights to users. E.g. "ALL" users are
allowed to print, copy and scan.
The user "guest" is only allowed to do B&W copies. He's not allowed releasing print jobs or doing
scans.

In this menu User permission templates can be administered.

Click on "default" to edit the default User permission template.


Clicking on "new" allows crating a new permission template.

Note
Modifying permission templates can only be performed on the local Pcounter embedded server.

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Clicking on the template name will open the


Permission form.

Now you can add


users or security
groups.

Double click to the


user and tag/untag his
permissions.

Hint
Access permissions can also be assigned to Active Directory (A.D.) security groups.

User permission templates can be individually assigned to each MFP.

Therefore change to the device list and tag the desired MFPs.
Then select  Extras  assign user permissions template.

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8.1.7 Settings  Management

Language settings
Here you can select the language setting for Pcounter embedded management and the MFP display
messages.. (Web application only)

Look and feel settings


The appearance of Pcounter embedded management is defined by .css files. You can create your
own .css and select it from the pull down. The location of .css files needs to be
C:\Programme\Apache Software Foundation\Tomcat 6.0\webapps\toshiba\css.

Loglevel
Select the level of details logged to daily Pcounter embedded log files. The log are located in
\<INSTALL_DIR>\log\JJJJMMTT\ .

Password
Here the password for Pcounter embedded Management can be changed

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ADMINISTRATION MANUAL page 39

8.2 Devices/prices

This menue allows to administer all MFPs controlled by Pcounter embedded.

device shows the MFP´s IP Address

queue shows the Pcounter Queue assigned to that MFP

quick print shows if QuickPrint function is activated for this MFP

license shows, what type of Pcounter embedded licence is assigned to the MFP

card reader shows the card reader profile

comment any comment

user: this shows the username currently logged on to that MFP

Click to [device] – [add new device] to add a new MFP to the list.

Enter the MFP IP address and confirm by “add to list”

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8.2.1 Assigning Pcounter Queue and prices

To finalize the configuration a pcounter queue needs to be assigned to the MFP.

Click to the link no_queue in the MPF device list.

Hint
This function can only be performed on the local Pcounter server.

The “Pcounter device Configuration” window will appear

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Select the Pcounter queue and the Pcounter pull queue(s) that shall be assigned to the MFP.

Press [  ] to select the


Pcounter queue

Press [Select] / [Edit] to select / edit the MFP profile.


Select the desired Accounting mode "Log file only" or "Account balances and log file".

Switch to the "Prices" tab. Here you can enter individual prices for copies and print jobs by page size,
color/b&w usage and prices per page for scan and fax (send).

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page 42 ADMINISTRATION MANUAL

8.2.2 User Access permissions

In addition to the user permission profiles Pcounter embedded allows to individually set different
access permissions to users per MFP.
E.g. "ALL" users are allowed to print, copy and scan. The user "guest" is only allowed to do B&W
copies. He´s not allowed releasing print jobs or doing scans.

There fore run the "queue" link in the MFP list and select "Access permissions" in the MFP´s device
configuration window.

select "Access
permissions"

A new window appears where you can add users. Double click to the user and tag/untag his
permissions.

Hint
Access permissions can also be assigned to Active Directory (A.D.) security groups.

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8.2.3 Quick Print

Quick Print
When this option is selected, all print jobs of a user will be automatically released after his log on.

Hint
This option must be selected for all MFP that do not support EWB (embedded web browser)

8.2.4 License

Toshiba embedded is offering two License types.

Standard: full support of all Toshiba embedded features

Light: EWB of the MPFs is not supported.


- No client code support (can not be entered/selected without EWB)
- No print job selection (can not be selected without EWB)
- Printing mode is automatically set to QuickPrint

The license types can be mixed. The info box will give you an overview of used/available licenses.

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8.3 Card reader

Standard login method is the keying in of the user login data via the MFP´s touch panel. As an option
the user can login by using an RFID card.

The CardID has to be


assigned to the user
account in Pcounter
Administrator.

Assigning card ID to accounts canbe done manually in Pcounter Administtrator or by Card


Selfassignment. (see below user instructions)

Pcounter embedded allows performing string operations on the data sent from the card reader
attached to the MFP. The operations are
defined in card reader profiles.
In this menu the card reader profiles can be
administrated.

A card reader profile includes the below


settings:

Skip front:
number of 'leading' bytes that shall be
skipped (ignored) by the Pcounter embedded.

Data bytes:
number of Data bytes Pcounter embedded
shall read.

Skip rear:
number of bytes that shall be cut off from the
string´s end by the Pcounter embedded.

Reverse
Some readers submit the string backward-to-
forward. This tag will convert it to forward-to-
backward.

Convert case
Coverts the string to UPPERCASE or
lowercase.

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8.4 LDAP settings

Attention:
These settings are only required in case

- TeamPrinting (Print Job Release according Group Membership) is required


- User authentication at MFP to additional directory servers is required
- Mixed environment: e.g. Windows print server & Novell eDirectory or
Novell NDS/NDPS printserver & Windows Active Directory
- Any other LDAP compatible directory server is available

By default Pcounter integrates perfectly into a A.D. or eDirectory environment. So the default user
authentication "via Pcounter" will be ok for the majority of installations.

In case one or more additional Authentication Servers is/are required you can enable them by
checking the "activate" tag.

Toshiba embedded does offer 3 LDAP settings templates. Cick to [Set default settings] and select the
type of Directory Service.

Enter the Hostname/IP address of your LDAP server and klick [detect Base DN]. This will auto-fill in
the required fields. Just add the Password for Adminisrtator.

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General server settings


Hostname / IP address: Please enter / modify the connection data to your LDAP Server.
Port - [ ] SSL
Administrator DN Enter the full distinguished name of a user with sufficient read access
Administrator password (e.g. Administrator) here. It doesn't need to be the Administrator
account.
Base DN Enter the full distinguished name of the "begin search at" root here.
Authentication Select the authentication type here
Search filter Here you can modify the search filter to retrieve user data
Attribute for 'UID' Enter UID attribute here (default = sAMAccountName)
Attribute for 'Full name' Enter the attribute containing the user´s FullName
Attribute for 'Email' Enter the attribute containing the user´s email address
Attribute for Enter the attribute containing the user´s Home Direcctory
'HomeDirectory'
Attribute for 'ID number' Enter the attribute containing the (Card-) ID number
Attribute for 'Pin' Enter the attribute containing the Pin number
Attribute for 'Auto client Enter the attribute containing the user´s auto client code here (e.g.
code' department)
Get Auto clientcode from Instead of above you can use this option if the auto client code shall be
OU retrieved from the OU the user belongs to.
Level: this defines the "back"-level of OU
Get Auto clientcode from Instead of above you can use this option to retrieve the auto client code
group # from the Group the user belongs to. '#' defines, which group shall be
used, in case the user belongs to more than one group (1st, 2nd, …)
User import settings:
Add LDAP User at MFP If this box is checked, users will be added immediately at their first
login to Pcounter Users logon to the Pcounter Users Database. They will be created with the
initial settings (see below) and may instantly use the MFP.
Auto-User import interval Enter the interval time (in minutes) when Pcounter embedded is
checking the LDAP server for users. If new users are found they will be
added to the Pcounter Users Database according the initial user
settings.
Search filter Here you can modify the search filter to retrieve user data
Initial Balance Enter the balance new users will get when added to Pcounter Users
database
Initial Free Quota Enter the free quota new users will get when added to Pcounter Users
database
Initial Limit Enter the Low balance limit new users will get when added to
Pcounter Users database
Initial unlimited Check this box if new users shall be unlimited when added to Pcounter
Users database
TeamPrint settings:
Search filter for group Here you can modify the search filter to retrieve group data
Attribute for 'Group' Enter the attribute containing the group name
Attribute for 'Group Enter the attribute containing the group member names
members'
Only check these groups Enter the Groups that shall be checked for corresponding members.
Leave blank if all groups shall be checked.

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ADMINISTRATION MANUAL page 47

8.4.1 User import


Usually Users from additional LDAP Servers need to be added to the Pcounter Users database. This
will ensure full support of all Pcounter features. (balance, client code association)

A user can be added at the time he logs on to a MFP the first time or automatically by a service
checking the LDAP server every X minutes for new users.

There are few cases where users must not be added to the Pcounter Users database. E.g. when
pointing to the same Active Directory Server as Pcounter. In theses cases the additional LDAP
Server is only used to retrieve data, Pcounter can´t provide. (e.g. GroupMembers)

Attention
Make sure that users do not exist multiple times in different Directory Servers. This will cause trouble
in retrieving the user´s data.

There are a couple of fields to be filled out.


Therefore Attribute names and some values are required.

Hint
In Active Directory "Users and Computers"
right click to a user and select 'Properties'.
The Tab "Attribute-Editor" shows all Attributes
and contents required.

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8.4.2 Test LDAP connection

There are two buttons where you can test the connection to your LDAP server.

[test username / ID ]
Enter a username or an ID (if stored in LDAP) and click to [test..]
All data that can be retrieved will be displayed in a new window…

[test filter]
this button will show all users that will be imported by the current LDAP / filter settings.

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ADMINISTRATION MANUAL page 49

8.5 License

This menu will give you an overview of the version and license status.

This section shows the current Pcounter embedded version number and the Pcounter PRO DLL
version number.

The message Pcounter PRO dll is in DEMO mode


will be shown if:
 Pcounter PRO is not installed
 Pcounter PRO Trial period has expired, or
 The Pcounter PRO dll version is younger that
the Pcounter PRO maintenance expiry date

This section shows the server ID. The 8-digit ID is required to obtain a license for your Pcounter
embedded installation. To obtain your 16-digit registration key, submit the following data to your
reseller:

Server ID: This is the 8 digit number shown in the licence information window. This
signature is linked to the server.

License type Chose 'standard' for full EWB support or 'light' for non

Number of MFPs to To get full support, each MFP needs the Embedded Software Terminal
support Licence (EST licence)

Maintenance Pcounter embedded comes with an initial 12 months maintenance period. To


extend the period you can select 36/48/60 months of total maintenance.

This section shows the


 Current system date
 Installed at date
 Trial until date

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This section shows the current Registration keys the total number of licenses per license type, and
the number of assigned / available licenses.

Click to the new registration key button to enter the


license to you system.

When accepted, the license status is updated and now shows the

 Registration key 'Standard'


 Registration key 'Light'
 Number of MFPs in the list
 Number of total client licenses (Standard license)
 Number of client licenses already assigned to MFPs (Standard license)
 Number of client licenses available (Standard license)
 Number of total client licenses (Light license)
 Number of client licenses already assigned to MFPs (Light license)
 Number of client licenses available (Light license)
 Maintenance period

Attention
Pcounter embedded can handle one maintenance period only. So in case you need or want to mix up
"standard" and "light" licenses make sure they do have the same maintenance end date.
Else the license key expiring first will define the maintenance period of all devices.

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ADMINISTRATION MANUAL page 51

9 Toshiba Scan2Mail

9.1 Buid email address from login name


To automatically set the receiver email address Code 08-9980 needs to be set to 1.
Then the receiver email address will be built according LOGIN_NAME + @ + DOMAIN. This can´t be
changed by the users.

9.1.1 Setting up the domain name

User Management  Authentication  User Management Setting

9.1.2 SMTP Client setting

(Administration Setup NetworkSMTP-Client)

Make sure to
validate the
changes by clicking
to "Save" at the
main page. Clicking
"OK" only will not
work.

Error messages
related to scanning
can be checked
here:
Protocols Scan

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9.2 Get email address from Pcounter

To enable 'setting receiver email address automatically' Code 08-9980 needs to be set to 1.
Beginning from Pcounter embedded Version 1.3.3 the user´s email address is provided to the MFP via
LDAP-field "mail" as well as the user´s fullname that is provided via LDAP-field "cn". Both data are
retrieved from Pcounter.

9.2.1 Email setup:


User Management  Authentication  User Management Setting

9.2.2 SMTP Client setting


(Administration Setup NetworkSMTP-Client)

Make sure to validate


the changes by clicking
to "Save" at the main
page. Clicking "OK" only
will not work.

Error messages related


to scanning can be
checked here:
Protocols Scan

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ADMINISTRATION MANUAL page 53

9.3 Toshiba Scan2Home

The MFP can retrieve the user´s HomeDirectory directly from a domain controller. To enable this
function Code 08-3833 = 1 needs to be set.
Make sure the MFP is a domain member.
For eBridgeX devices this setting isn’t needed any longer, it’s done automatically.

9.3.1 SMB-setting (to add MFP to domain):


Administration Setup Network SMB-Session

In case of any error check the message log for details. (Administration Message Log)

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Select "Remote 1" as 'Destination' setting

The default settings are stored in the "Remote 1" section.

Network Path: will be used in case the path (HomeDirectory) can´t be retrieved from the domain.

Login User name / Password: will be used in case the user did not log in or has logged in by Card.
The user defined here needs to have write access to user´s HomeDrives.

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10 Example Configurations

This chapter will show exemplified configurations according special requests.

10.1 "hide" the PullQueue

Windows can not prevent users from seeing other user´s print jobs spooled in a shared pull queue.
To prevent this, the Pcounter pull queue must not be shared and an additional "pre-pull-queue"
(Helper Queue) needs to be installed. This pre-queue is shared, receives the jobs and immediately
forwards the jobs to the original pull queue.

Helper-Queue "IN" LPR PullQueue (Pause) MFP-Queue (TCP/LPR)


Pcouter

 Remove the share form the PullQueue


 In Pcontrol  Pcounter Configuration
o Enable the LPD Server
o Give a LPR Queue Namen to the PullQueue

In Windows ("Printers & Faxes): Add anew Printer with a


standard TCP/IP Port.

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ADMINISTRATION MANUAL page 57

Select an appropriate printer driver.

Select a Printer Name…

..and a share name, to enable Clients


to connect to this printer.

Finally configure the printer port of the new Helper-


Queue.

Printer-IP: entert he IP-Address of the local Pcounter


Print server.

Enable the LPR protocol and enter the queue name of


the Pull-Queue (as assigned above).

Enable LPR-Byte counting

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10.2 Working with remote PullQueues

In case more than one Pcounter server is installed, they can be configured in such a way, that print
jobs spooled on Server_1 may follow users to be released from a terminal linked to Server_2.

Server_1 Server_2

Pcounter PRO / Pcounter embedded Pcounter PRO / Pcounter embedded

Queue_1
Pull_1 Pull_2
Queue_1
Queue_2Pull Queue_2
Queue_n \\server_2\pull Queue_1 Queue_1 Pull Queue_n
Pull
Queue_2 \\server_2\pull
Pull
Pull \\server_2\pull Queue_2 Pull
\\server_2\pull_2 \\server_2\pull
\\server_1\pull_1
Queue_3 Queue_3

The following requirements need to be complied on all Pcounter print servers.

 Pcounter PRO Version 2.52 or higher


 Pcounter PRO DLL V 09/2009 or higher
 Local Administrator-Account-Password must be identical on all Pcounter Print servers
 RPC service

In Pcontrol the servers are shown with


there local queues and their local pull
queue(s).

Run the "Device Configuration dialog" by clicking to the field "pcounter queue" in Embedded
Management…

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ADMINISTRATION MANUAL page 59

Add to the field


"Pcounter pull queues"
the pull queue of the
remote server.

This needs to be done


on all Devices that shall
be allowed to pull print
jobs from the remote
server.

Now the remote print server credentials need to be configured on all pcounter servers to allow the
remote access.

Run "Pcounter Gateway


configuration" on all Pcounter
embedded server and enter the
'Remote print server credentials'

Use the local Administrator account


and Password.

Important
Make sure the local
Administrator Password is
identical on ALL Pcounter
embedded Server.

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Make sure the destination queues are configured to "Allow unknown users to print" in the Pcounter
configuration.

Finally a reboot of all Pcounter servers is recommended.

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ADMINISTRATION MANUAL page 61

10.3 PJL Alias - SAP Support

Usually print jobs are assigned to a user according the user´s context (Windows-login data). In cases
where this is not feasible or wanted (e.g. in a SAP environment) Pcounter may assign the print jobs to
a user according the PJL-Header information.
Additionally the "PJL-user" can be replaced by an Alias (e.g. the Windows-login name). This allows a
"mapping" of e.g. SAP-users to the related Windows-user names.

This feature can individually be enabled for specific Pcounter queues. This may allow the
administrator to create a specific SAP-pull queue.

Please follow the below steps to enable the PJL-Alias function:

 Make sure to use Pcounter 2.53 or higher (in case of Version 2.52 the
patch www.control-systems.de/downloads/prg/PJLAlias_patch[D].zip needs to be added).
 open this key in Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\PcounterConfig

 Create a new DWORD-value: UsePJLIdentification


 Set to 1 and save

The user name and document name on all jobs to the printer will be changed, according to the
incoming PJL data in the print job as indicated:

@PJL SET USERNAME="Username"


@PJL SET JOBNAME="Print Job name"

If the new username does not match a user in the Windows domain, an additional alias lookup file can
be created that will set the user name to the name found in the alias file.

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The alias file is C:\WINDOWS\system32\PCOUNTER\PJLAlias.ini, and may be created with the


following syntax:

[Alias]
PJLUser1=WindowsUser1
PJLUser2=WindowsUser2
PJLUser3=WindowsUser3
Etc.

Example:
If the print job contains @PJL SET USERNAME="W2231" and W2231 corresponds to the Windows
user name "karl.lagerfeld"

Add the following entry to


PJLAlias.ini

W2231=karl.lagerfeld

The job owner will now be changed to "karl.lagerfeld".

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
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ADMINISTRATION MANUAL page 63

11 Updating Pcounter embedded

You can download the current version of Pcounter embedded at

http://www.pcounter-germany.com/download.html
http://www.pcounter-europe.com/download.cfm
http://www.control-systems.de/html/downloads.html

Attention
Make sure the maintenance of your Pcounter Embedded has not expired. Updating without a valid
maintenance will make your systems switching to Demo Mode.

Attention
Updating Pcounter embedded will not automatically update Java and/or Apache Tomcat – even if the
package does contain newer versions.

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12 Operating instructions
Ater rebooting the MFP it will show the Login Screen

Log on with your username and


password

If EWB is configured to be
primary screen, the function
selection will be shown..

..if Client Codes are enabled

or the print job list...

..if client codes are disabled

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ADMINISTRATION MANUAL page 65

Press the "Select copy client


code" button to enable the client
code selection.

The selected client code will also


be valid for Scan- and Fax Jobs.

now select the desired MFP


function by the hard key function
buttons...

The MFP will be enabled.

You can now user the MFP according the user permission set in Pcounter embedded Management.

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page 66 ADMINISTRATION MANUAL

12.1 Logon with Card

Additionally logon can be performed by RFID Cards.

Therefore a card reader must be configures as described above.

12.2 DocuAnywhere

To release print jobs that are spooled by Pcounter embedded pefrorm the following steps.

Either press the button


Print all Jobs .

Right after selecting the client


code for printing, all jobs will
immediately be sent to the MFP.

or

Press the button Print job selection (x) .

After selecting the client code for


printing (s.a.) the list of pending
print jobs will be displayed.

To select a job click to the


desired line. It will get highlighted.

Following functions are


available..

SEL.ALL / DESEL.EKT. selects / unselects all Jobs

DELETE Deletes the selected Jobs from Pcounter server

PRINT sends a “print request” to Pcounter for the selected jobs

PRINT ALL sends a “print request” to Pcounter for ALL jobs

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 67

12.3 Preview

Click to the Document icon. This will open a window showing a preview of the documents page 1.

To close the preview, just click into the image..

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 68 ADMINISTRATION MANUAL

12.4 Selfassignment of Card IDs

Pcounter embedded provides a comfortable function to assign Card Ids to the user´s accounts by
themselves

Follow the below steps:

1. Logon to the MFP with your RFID Card.

2. You will be logged on th the MFP as a “special” user WITHOUT ANY PERMISSION (MFP can
not be used)

3. LOGON with your Username and Password

4. LOG OFF !

Now the Card ID is assigned to your account. You can log on to the MFP using your Card now.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 69

13 FAQ

Question Answer
User balances are not decreased There are two positions to setup the accounting mode:
1. in Pcontrol - Printer - Pcounter - Configuration the
Accounting mode must be: None (Pcounter embedded will
count jobs)
2. in Pcounter embedded Management select Printer
Configuration profile (double click on MFP name) and select
- Settings - Accounting mode: User account balances and
Log File
The “pull print” feature doesn’t seem to be holding The pull print queue must be associated with Pcounter, i.e
the print job at the server there is an arrow next to the print queue.
such that you can release it after logging in the The pull queue must not be a "real" printer. It is just used to
MFP. Instead of this the job receive an spool the jobs. Anyway a Pcounter queue must
prints it out straight away. be assigned and it´s recommended to assign a correct
printer driver.
Print jobs are not displayed when user is logged in. 1. Only the jobs owned by the user are displayed!
2. Printer queue has to be linked with MFP in DAccS
Management
3. the pull queue is not assigned to that printer
4.
Can users be prevented to print below their For Print: Yes – in case of price settings for the pull queues
balance? are properly set in Pcontrol, Pcounter embedded can
predetermine the Job cost. In case the job cost is greater
than the user´s balance, it won´t be released.
For Copy: No – there is no common way to stop a running
copier job or to set a limit to the MFP. In Pcounter
Administrator a Low-Balance-limit can be defined to prevent
users to logon to the MFP.
Some users from the domain doesn't work If Pcounter gets the user information from "Local domain or
directory" there might be a problem if a
domain user also exists as local user (same name). To solve
this change setting to "Primary Domain Controller" or delete
the local user.
apache Tomcat does not start.. copy msvcr71.dll -> from ..\java\bin\ to ..\system32.

User of one A.D. folder/organisation unit (ou) can The ou may not contain the characters / and \
not login
Some printjobs aren't printed Check the folder C:\WINDOWS\system32\spool\PRINTERS
for FP* files. If there are any, then deactive the advanced
printing feature for this printer.
Log file shows Error -8000 when loging in… Occours if Pcounter 60 Day trail licence is expired. Solution:
or Enter licence key.
User unknown…
Some NDS or eDirectory users can login, others Full User Name MUST NOT BE EMPTY in the NDS!
can not. Error 601, 603, 669

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 70 ADMINISTRATION MANUAL

14 Release History

Version Date
2.0.5 21.07.2011 - changed login procedure at vd-server. No userRights because of no
balance or active jobs will now work. These informations are now cached at
vd-server and will also affect print jobs. Cache will be renewed only at login
(user+pass or card).
- select all and print all button is no longer active when user has no print
jobs
- client code column will only be shown when client codes are enabled or
one print job has client code assigned
- added remove question for LDAP servers
- changed filename for postscript preview module to gswin32c.exe (was
gsc.exe)
- inserting balance, free quota and limit is now easier for ldap server
- added LDAP_pcounter_embedded_eB-X.xml and
USER_ROLE_pcounter_embedded_eB-X.xml to installer
2.0.4 12.07.2011 - SNMPMode wasn't changed correctly at user login when SNMPMode was
already set (caused error when SNMPMode was already SNMP_TRAP and
then was changed to SNMP_TRAP_NP)
- fixed bug where print preview could be called for empty rows
- removed log level info
- changed userRights for eBridgeX. Card assignment and userRights will
now work. No userRights because of no balance or active jobs is currently
not working on eBridgeX.
2.0.3 04.07.2011 - changed #tblJobs margin-right from 24px to 23px in device.css
- vd-server: added userrights attribute (same value as user_rights) for
eBridgeX.
2.0.2 21.06.2011 - jre 6u26
- system user will be taken for traps without username
- added fax accounting (for trap only). FaxSend=FAX;
FaxSendReport=PRINT,user=system;
FaxReceive=PRINT,user=fax_received,
FaxReceiveReport=PRINT,user=system
- fix scan accounting (for trap only)
- changed community from public to private for all SNMP requests (beside
status requests)
- card reader will now also work on eBridgeX
- if setting of TrapIPaddress10 failed a network restart will be initialized
(needed for eBridgeX). After sleep of 5 seconds value will be rechecked
(needed for eBridgeX).
- names for public and private SNMP community can be adjusted in config:
SnmpPublicCommunity, SnmpPrivateCommunity
- changed deviceconfig permission tab type from 2 to 5
- adjusted html layout and CSS for webkit browser on eBridgeX
- added LDAP attribute homeDirectory for MFP login
- added SNMP status warning for EWB info area
2.0.1 10.06.2011 - fixed Nullpointer Exception. Only happens if SNMPMODE is still TRAP_CC
but all Jobs were deleted.
- Installer will now also open port 162 (UDP)
- added config parameter: LogTrap (default=false).
- changed job type (trap) for box (=4) from scan to print
2.0.0 20.05.2011 - added new license mode: Toshiba light.
- TrapCC can now be stopped in management (link on user name at device
table)
- completely reworked client code entry at MFP display.
1.4.0 21.04.2011 - connector 1.1.7
- added SNMP Trap accounting. Without client codes for print jobs next user
can always log in.

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 71

- Trap accounting with client codes: print jobs will be released one by one
(like single print). Copy jobs will get the current client code. At log in from a
new user the IDs of all running copy jobs will be saved with client code.
- added TrapCCTimeout. Only active for print jobs with client codes.
- added server IP address to management (needed for Trap accounting)
- Trap accounting is automatically activated at cold start and at each log in.
- If MFP does not support Traps former SNMP accounting will be used.
- added support for subcodes
- fixed umlaut problem at client codes (saving in hex format in registry)
- user print permissions will be checked at EWB startup
- new print preview module. PREVIEW_MAX_FILE_SIZE_KB default value
is increased to 512000KB (500 MB)
1.3.4 07.04.2011 - added login with department code. Print jobs must also have a department
code from printer driver.
1.3.3 10.11.2010 - connector 1.1.6
- fixed disabled close icon at card reader tab
- VDServer: added mail attribute for scan2Mail. attribute mail = email
address. attribute cn = fullname.
1.3.2 14.07.2010 - LDAP: Autoclient Code can now be retrieved from Group membership
1.3.0 01.04.2010 - new feature: LDAP Server support
- new feature: TeamPrint
- stabilised user authentication in large environments
1.2.1 17.03.2010 - QuickPrint: fixed bug
- Win2008 issues have been fixed
1.2.0 01.03.2010 - jre 6u18
- tomcat 6.0.20
- installer will remove current work directory
- card self assignment: fixed card reader profiles bug
- new function: EWB Terminal
- card reader profiles: added decimal mode
- fixed memory leak in registry.dll
1.1.3 12.02.2010 - added EWB Pull Print Terminal
- bug fix using card reader profiles in card self assignment
1.1.2 08.01.2010 - added pcounter pro dll (2009-12-03) to install package
- added jre 6u17 to install package
- added apache tomcat 6.0.20 to install package
- fixed some portoguese and spanish messages
- bug fix: added multiplicator for max file size for preview
- fixed bug, when default permission were missing
- decreased screen width by 2 pixel at print job selection screen.
known issue: scrollbars are shown with firmware 1.2 (200)
1.1.0 23.10.2009 - enabled duplex accounting for simple print
- support for Pcounter Novell
- added Max. size for preview (default = 50000)
- added paper format selection for 'regular' and 'large'
- new languages: fr, it, es, dk, nl, sv, no, fi
- adjusted MFP display for 800x480 and 800x600
- added check balance for print job release
- QuickPrint is now selectable for each MFP individually
1.0.1 07.10.2009 Bug fix in snmp module, when MFP is switched off
MFP_IP now is a link to it´s web page
1.0.0 31.09.2009 Initial Release version

Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 72 ADMINISTRATION MANUAL

Control Systems GmbH & Co. KG


Robert-Bosch-Str. 9
D-78048 Villingen-Schwenningen
Tel. +49 (0)7721 99776-0
Fax +49 (0)7721 99776-66
E-Mail [email protected]
Web www.control-systems.de
www.pcounter-germany.com

Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
© 2011 by Control Systems GmbH & Co. KG

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