PCembedded TS 2.1.0 EN
PCembedded TS 2.1.0 EN
Rev. Jul-11
Pcounter embedded
page 2 ADMINISTRATION MANUAL
PCembedded_TS_2.0.0_EN.doc / 29
72-8162-
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 3
Table of content
1 Introduction ................................................................................................................................5
1.1 System Setup .......................................................................................................................5
3 System requirements.................................................................................................................7
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13 FAQ ........................................................................................................................................... 69
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ADMINISTRATION MANUAL page 5
1 Introduction
Pcounter is a flexible and easily scalable, server-based network print accounting and management
solution providing a wide range of applications of cost control and billing across networks.
The modular structure allows an optimal adaptation to requirements of a modern print management
solution.
Pcounter embedded enables the integration of TOSHIBA multifunction devices in the Pcounter
Accounting solution using the "Open Platform" by Toshiba.
In addition to print jobs now all functions of the MFP (Print, copy, scan, fax) will be recorded and
assigned to users.
The entire user interface (GUI) is performed via the touch panel of the MFP.
A.D.
Auth
2
1 3
Accounting
D.B.
1. Users printing to Pcounter server, spooling the print jobs. Option: client popup can be used to
authenticate the jobs or enter Clientcode/billing codes.
3. Pcounter embedded authenticats users and takes control of MFP function – e.g. enabling of MFP
functions, retrieving job counters, show the print job list, etc.
4. Pcounter embedded records all Job results to a central Pcounter Transaction log.
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2 Installation – overview
Read the following chapters for detailed information on installing and configuration of Pcounter
embedded.
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3 System requirements
Before installing Pcounter embedded for Toshiba the Pcounter software must be installed and ready
for use.
In this manual we describe only a short setup of Pcounter and the settings required by Pcounter
embedded. For further and more detailed information on Pcounter installation and administration
please refer to the Pcounter Manuals Pcounter for Windows and Pcounter Configuration Guide.
http://www.pcounter-germany.com – http://www.pcounter.de
ATTENTION
Before installing / updating Pcounter embedded make sure the Maintenance of your Pcounter
PRO is NOT expired.
For the installation of Pcounter embedded a basic knowledge of Windows, Networking and Pcounter
is assumed.
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4 Pcounter (install)
Before you can install Pcounter embedded, Pcounter must first be installed an operational.
In the following chapters the essential steps for the Pcounter installation and the settings required for
the Pcounter embedded will be described.
For detailed information on Pcounter installation and administration please refer to the Pcounter
Manuals Pcounter for Windows and Pcounter Configuration Guide.
Start Pcontrol, go to "Network view" and select the local Pcounter Server.
Go to PcounterConfigure Pcounter serverData Server and create a new local Data server.
Install the services „Printer Control service", "Data Server service" and "Port Monitor". Then start
the "Printer Control service" and "Data Server service".
Tip:
The symbol leads you quickly to the requested configuration windows, either for the
Pcounter server or for the printers.
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If the printer is not visible in Pcontrol perform a Server Refresh or restart Pcontrol.
.
Please Note
make sure that all printers are
using the Pcounter port monitor.
In a Win XP environment some
registry modifications have to be
performed. This is automatically
done when selecting the
"Printers"-Tab in Pcontrol.:
When leaving the Printers tab, the system will prompt you to do perform the registry update..
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4.4 DocuAnywhere
DocuAnywhere allows users to release their printjobs to any (compatible) printer on the network
allowing the printjobs to follow the users to the printers where they login.
If DocuAnywhere is NOT used, the "real" print queues must be shared, so users can have access to
them.
PULL_Queue
Queue_1
Queue_2
Queue_3
Depending the MFP a user logs on to, his print jobs will be moved from the pull queue to the real
queue of the current MFP.
Please Note
It is important to select a printer driver
compatible to the "real" printers.
All users are printing to the Pull-Queue. The print jobs will automatically be forwarded to the "real"
printers, where the users are logged in.
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Pcounter embedded retrieves the accounting information directly from the MFP. To avoid "double
counting" the built in Pcounter “Accounting” must be switched off.
“Count jobs in
advance for display”
have to be set to get
costs of print jobs.
Please Note
In case of DocuAnywhere "Super Pause" is required only for the Pull-Queue(s).
Please Note
To allow Pcounter ebedded to check the print job cost against the user´s balance, Pcounter has to
calculate the print job cost when receiving the jobs. Therefore prices for the incoming ('pull-queue')
have to be determined.
In addition the "Count jobs in advance for display" flag has to be checked.
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Please Note
The tag (checkbox) for [Set balances to default values on startup/refresh] must be set. Pcounter
embedded requires balance information (even if it is 0).
Attention
Finally the balance for at last one
account (e.g. Administrator) must be
saved manually.
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To run Pcounter embedde for Toshiba EWB needs to be enabled on the MFP.
Note
Firmware 111 or higher needs to be installed on the MFP.
(12A for series e-STUDIO4520c und e-STUDIO6530c in combination with ID-GATE V2.0).
In case login shall be performed by RFID cards the USB port needs to be enebled to support TWN3
readers.
Enter 30001 and press the Start-Button (90001 for ID-GATE V2.0)
Press the MAIN POWER Button and keep it pressed. MFP will beep and shut down.
Start up MFP.
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To install Pcounter embedded run the installer program setup.exe and follow the installer
instructions.
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Attention
Microsoft Internet Explorer (up to 7) does not fully support the features required by the Management
application. It is recommended to install another web browser.
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ADMINISTRATION MANUAL page 17
Done !!
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Note
Firmware 111 or higher needs to be installed on the MFP.
(12A for series e-STUDIO4520c und e-STUDIO6530c in combination with ID-GATE V2.0).
Newer eBridge firmware versions (since 04/2011) allow to set EWB as priority screen and
automatically start EWB after the user has successfully logged on to the MFP. This will ease to
request for a client code before user selects any other MFP function (copy, scan, fax)
The setting of the priority screen can be performed using code 08-331.
For eBridgeX devices use code 08-9132.
Attention
08-331 can only be set to 8 (EWB) if the EWB setting is enabled.
08-9132 can only be set to 99(EWB) if the EWB setting is enabled.
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*Directory Service Name Enter a name for the new directory service -
e.g. Pcounter embedded
*Server IP Address Enter the IP address of the Pcounter Server.
*Port Number Enter Port 10389
Authentication Select "Auto"
Search Base Enter dc=cs,dc=local
User Name Enter uid=pcounter_admin,dc=cs,dc=local
Password Enter the default password pc00tosh
Search Timeout Select 5
SSL Disabled (at eBridgeX)
SSL-Port 636
Note
In rare cases the log in lasts over 10 seconds with the setting Authentication = “Auto”. Change the
value to “Simple Bind” then.
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To enable the administration of MFP access permissions for users and/or security groups the
RBAC.xml file must be uploaded to each MFP. This file contains all user roles required.
Click to Export/Import
Select Import
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To enable the administration of MFP access permissions for users and/or security groups two .xml
files must be uploaded to each MFP. These files contain all user roles required.
At Combined (User Information + Role + Group) you have to import the .xml file
USER_ROLE_pcounter_embedded_eB-X.xml and after this import at LDAP Role
LDAP_pcounter_embedded_eB-X.xml
By default the .xml files are located in the install directory c:\Program files\Toshiba Pcounter
Embedded\
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The website at User Management Role Management should now look like below:
In the next step LDAP needs to be enabled, so Pcounter can authenticate User login and control the
MFP.
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Select
LDAP Authentication
Click to Next ..
Enable
LDAP Server (Other than
Windows Server)
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Clicken to Next ..
In case a Cardreader is connected to the MFP and the CartReader configuration (08 menue) is
activated the Card Authentication Setting appears.
Click to Next ..
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In the next step LDAP needs to be enabled, so Pcounter can authenticate User login and control the
MFP.
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Attention
Don´t forget to save the settings. Click to Save at the top of the websit.
Entert the following URL to the the fileds „Default Page” and “Server Registration”
http://Pcounter_Server_IP:8080/toshiba/dev.
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Click to Add
Attention
Don´t forget to save the settings. Click to Save at the top of the websit.
Enter the following URL to the fields „Home Page” and “Server Registration Setting”
http://Pcounter_Server_IP:8080/toshiba/dev.
Click to Add
Attention
Don´t forget to save the settings. Click to Save at the top of the websit.
The following instructions will guide you step-by-step through the configuration of the Pcounter
embedded. Pcounter embedded Management is a web based service and can be performed from any
computer in your site.
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Note
Some settings can not be performed from a remote client. Pcounter embedded Management needs to
be launched locally on the Pcounter server.
Press show dialog to lauch the Pcounter Gateway Configuration. This will only work on the local
Pcounter server.
Here you have access to some general settings that need to be done.
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In this menu the Pcounter PRO DLL can be selected according the Pcounter version / environment
(Windows or Novell). The Pcounter Gateway configured (accessible on local system only) can be
modified if required.
Select the Pcounter Data server (by default this is the local
Pcounter server)
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Attention
In case QuickPrint is activated for a MFP Jobs will always be deleted after print.
Jobs will always be deleted after the auto-delete time (setup in Pcontrol) has expired.
Decimal setting..
Select the number of decimals according the Pcounter settings.
Paper format
Internally the MFP only knows 'regular' and 'large' paper. Here you can select the paper formats that
are linked to 'regular' and 'large'.
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Pcounter Authentication
Hint
This section gets accessible only if a LDAP server is configured and activated in the LDAP settings
tab. See also chapter "LDAP settings"
In case the authentication of users to one (or more) additional LDAP server is enabled you can select
the sequence of authentiation here.
By default the application tries to authenticate the users against Pcounter first. In case this fails the
query is forwarded to the additional LDAP server(s).
LDAP server 1
LDAP server
LDAP server
1
1
Enable TeamPrint
Attention
To use TeamPrint functionality additional LDAP setting needs to be configured to retrieve e.g. group
membershib of the users (even if the application is running in a sole Active Directory environment.)
In this case user import must not be configured.
Please refer to the LDAP settings section for furhter information on it´s configuration
By default the MFPs are configured by Pcounter embedded to provide accounting information via
actively sending Trap messages to the server. The Trap-message includes the username that
originally created the job.
In case you are using TeamPrint or users change the job owner via Pcounter PopUp the job´s
username might not match the user logged in to the MFP.
Tip
disabling SNMP Trap accounting will return to SNMP polling mode. All jobs released will be charged to
the user that is currently logged in, independent the original job-owner.
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The EWB Terminal provides a user login when the EWB browser is launched. It is intended for a sole
Pull Print environment (DocuAnywhere) where login to the general use of the MFP (e.g. for copy and
scan) is not enabled/required.
Attention
When EWB PPT is enabled, the accounting feature of Pcounter embedded is stopped. This means
Pcounter embedded does not track copies, scans, prints.
In case print shall be tracked, this needs to be enabled in Pcontrol Pcounter configuration of the
appropriate printer.
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Lopgin type
This will define the type of login data the users have to enter to access the EWB Pull Print Terminal.
[ ] user name
[ ] user name and password
[ ] ID (alpha)
[ ] ID (alpha) and PIN
[ ] ID (numerical)
auto-login [ after n. digit ]
[ ] show ID as ****
Attention
The EWB Pull Print Terminal does not support login with cards !
Attention
Make sure to re-enable accounting when EWB Pull Print Terminal is deactivated.
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This menu defines the general accounting method of Pcounter embedded. You are able to switch
on/off accounting for printing, copying and scanning.
Attention
A proper price setting of the pull queue is required!
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Here you can select the how Pcounter embedded shall support Client Codes.
Allow subcodes
In case subcodes are associated to client codes, the user gets prompted to enter/select a subcode.
Attention
The entry of client codes for copying/scanning is voluntarily. Users need to switch to Menue
Extension to select/enter the client code.
Tip
To 'force' users entering a client code / subcode it is recommended to make EWB the default screen
after login. Therefore change the setting of 08-331 from "0" (Copy) to "8" (EWB). For eBridgeX devices
you have to change the setting of 08-9132 from “0” (Copy) to “99” (EWB)
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Pcounter embedded allows setting different levels of access rights to users. E.g. "ALL" users are
allowed to print, copy and scan.
The user "guest" is only allowed to do B&W copies. He's not allowed releasing print jobs or doing
scans.
Note
Modifying permission templates can only be performed on the local Pcounter embedded server.
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Hint
Access permissions can also be assigned to Active Directory (A.D.) security groups.
Therefore change to the device list and tag the desired MFPs.
Then select Extras assign user permissions template.
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Language settings
Here you can select the language setting for Pcounter embedded management and the MFP display
messages.. (Web application only)
Loglevel
Select the level of details logged to daily Pcounter embedded log files. The log are located in
\<INSTALL_DIR>\log\JJJJMMTT\ .
Password
Here the password for Pcounter embedded Management can be changed
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8.2 Devices/prices
license shows, what type of Pcounter embedded licence is assigned to the MFP
Click to [device] – [add new device] to add a new MFP to the list.
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Hint
This function can only be performed on the local Pcounter server.
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Select the Pcounter queue and the Pcounter pull queue(s) that shall be assigned to the MFP.
Switch to the "Prices" tab. Here you can enter individual prices for copies and print jobs by page size,
color/b&w usage and prices per page for scan and fax (send).
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In addition to the user permission profiles Pcounter embedded allows to individually set different
access permissions to users per MFP.
E.g. "ALL" users are allowed to print, copy and scan. The user "guest" is only allowed to do B&W
copies. He´s not allowed releasing print jobs or doing scans.
There fore run the "queue" link in the MFP list and select "Access permissions" in the MFP´s device
configuration window.
select "Access
permissions"
A new window appears where you can add users. Double click to the user and tag/untag his
permissions.
Hint
Access permissions can also be assigned to Active Directory (A.D.) security groups.
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Quick Print
When this option is selected, all print jobs of a user will be automatically released after his log on.
Hint
This option must be selected for all MFP that do not support EWB (embedded web browser)
8.2.4 License
The license types can be mixed. The info box will give you an overview of used/available licenses.
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Standard login method is the keying in of the user login data via the MFP´s touch panel. As an option
the user can login by using an RFID card.
Pcounter embedded allows performing string operations on the data sent from the card reader
attached to the MFP. The operations are
defined in card reader profiles.
In this menu the card reader profiles can be
administrated.
Skip front:
number of 'leading' bytes that shall be
skipped (ignored) by the Pcounter embedded.
Data bytes:
number of Data bytes Pcounter embedded
shall read.
Skip rear:
number of bytes that shall be cut off from the
string´s end by the Pcounter embedded.
Reverse
Some readers submit the string backward-to-
forward. This tag will convert it to forward-to-
backward.
Convert case
Coverts the string to UPPERCASE or
lowercase.
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Attention:
These settings are only required in case
By default Pcounter integrates perfectly into a A.D. or eDirectory environment. So the default user
authentication "via Pcounter" will be ok for the majority of installations.
In case one or more additional Authentication Servers is/are required you can enable them by
checking the "activate" tag.
Toshiba embedded does offer 3 LDAP settings templates. Cick to [Set default settings] and select the
type of Directory Service.
Enter the Hostname/IP address of your LDAP server and klick [detect Base DN]. This will auto-fill in
the required fields. Just add the Password for Adminisrtator.
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A user can be added at the time he logs on to a MFP the first time or automatically by a service
checking the LDAP server every X minutes for new users.
There are few cases where users must not be added to the Pcounter Users database. E.g. when
pointing to the same Active Directory Server as Pcounter. In theses cases the additional LDAP
Server is only used to retrieve data, Pcounter can´t provide. (e.g. GroupMembers)
Attention
Make sure that users do not exist multiple times in different Directory Servers. This will cause trouble
in retrieving the user´s data.
Hint
In Active Directory "Users and Computers"
right click to a user and select 'Properties'.
The Tab "Attribute-Editor" shows all Attributes
and contents required.
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There are two buttons where you can test the connection to your LDAP server.
[test username / ID ]
Enter a username or an ID (if stored in LDAP) and click to [test..]
All data that can be retrieved will be displayed in a new window…
[test filter]
this button will show all users that will be imported by the current LDAP / filter settings.
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8.5 License
This menu will give you an overview of the version and license status.
This section shows the current Pcounter embedded version number and the Pcounter PRO DLL
version number.
This section shows the server ID. The 8-digit ID is required to obtain a license for your Pcounter
embedded installation. To obtain your 16-digit registration key, submit the following data to your
reseller:
Server ID: This is the 8 digit number shown in the licence information window. This
signature is linked to the server.
License type Chose 'standard' for full EWB support or 'light' for non
Number of MFPs to To get full support, each MFP needs the Embedded Software Terminal
support Licence (EST licence)
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This section shows the current Registration keys the total number of licenses per license type, and
the number of assigned / available licenses.
When accepted, the license status is updated and now shows the
Attention
Pcounter embedded can handle one maintenance period only. So in case you need or want to mix up
"standard" and "light" licenses make sure they do have the same maintenance end date.
Else the license key expiring first will define the maintenance period of all devices.
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9 Toshiba Scan2Mail
Make sure to
validate the
changes by clicking
to "Save" at the
main page. Clicking
"OK" only will not
work.
Error messages
related to scanning
can be checked
here:
Protocols Scan
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To enable 'setting receiver email address automatically' Code 08-9980 needs to be set to 1.
Beginning from Pcounter embedded Version 1.3.3 the user´s email address is provided to the MFP via
LDAP-field "mail" as well as the user´s fullname that is provided via LDAP-field "cn". Both data are
retrieved from Pcounter.
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The MFP can retrieve the user´s HomeDirectory directly from a domain controller. To enable this
function Code 08-3833 = 1 needs to be set.
Make sure the MFP is a domain member.
For eBridgeX devices this setting isn’t needed any longer, it’s done automatically.
In case of any error check the message log for details. (Administration Message Log)
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Network Path: will be used in case the path (HomeDirectory) can´t be retrieved from the domain.
Login User name / Password: will be used in case the user did not log in or has logged in by Card.
The user defined here needs to have write access to user´s HomeDrives.
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10 Example Configurations
Windows can not prevent users from seeing other user´s print jobs spooled in a shared pull queue.
To prevent this, the Pcounter pull queue must not be shared and an additional "pre-pull-queue"
(Helper Queue) needs to be installed. This pre-queue is shared, receives the jobs and immediately
forwards the jobs to the original pull queue.
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In case more than one Pcounter server is installed, they can be configured in such a way, that print
jobs spooled on Server_1 may follow users to be released from a terminal linked to Server_2.
Server_1 Server_2
Queue_1
Pull_1 Pull_2
Queue_1
Queue_2Pull Queue_2
Queue_n \\server_2\pull Queue_1 Queue_1 Pull Queue_n
Pull
Queue_2 \\server_2\pull
Pull
Pull \\server_2\pull Queue_2 Pull
\\server_2\pull_2 \\server_2\pull
\\server_1\pull_1
Queue_3 Queue_3
Run the "Device Configuration dialog" by clicking to the field "pcounter queue" in Embedded
Management…
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Now the remote print server credentials need to be configured on all pcounter servers to allow the
remote access.
Important
Make sure the local
Administrator Password is
identical on ALL Pcounter
embedded Server.
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Make sure the destination queues are configured to "Allow unknown users to print" in the Pcounter
configuration.
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Pcounter embedded
ADMINISTRATION MANUAL page 61
Usually print jobs are assigned to a user according the user´s context (Windows-login data). In cases
where this is not feasible or wanted (e.g. in a SAP environment) Pcounter may assign the print jobs to
a user according the PJL-Header information.
Additionally the "PJL-user" can be replaced by an Alias (e.g. the Windows-login name). This allows a
"mapping" of e.g. SAP-users to the related Windows-user names.
This feature can individually be enabled for specific Pcounter queues. This may allow the
administrator to create a specific SAP-pull queue.
Make sure to use Pcounter 2.53 or higher (in case of Version 2.52 the
patch www.control-systems.de/downloads/prg/PJLAlias_patch[D].zip needs to be added).
open this key in Regedit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\PcounterConfig
The user name and document name on all jobs to the printer will be changed, according to the
incoming PJL data in the print job as indicated:
If the new username does not match a user in the Windows domain, an additional alias lookup file can
be created that will set the user name to the name found in the alias file.
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
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[Alias]
PJLUser1=WindowsUser1
PJLUser2=WindowsUser2
PJLUser3=WindowsUser3
Etc.
Example:
If the print job contains @PJL SET USERNAME="W2231" and W2231 corresponds to the Windows
user name "karl.lagerfeld"
W2231=karl.lagerfeld
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 63
http://www.pcounter-germany.com/download.html
http://www.pcounter-europe.com/download.cfm
http://www.control-systems.de/html/downloads.html
Attention
Make sure the maintenance of your Pcounter Embedded has not expired. Updating without a valid
maintenance will make your systems switching to Demo Mode.
Attention
Updating Pcounter embedded will not automatically update Java and/or Apache Tomcat – even if the
package does contain newer versions.
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 64 ADMINISTRATION MANUAL
12 Operating instructions
Ater rebooting the MFP it will show the Login Screen
If EWB is configured to be
primary screen, the function
selection will be shown..
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 65
You can now user the MFP according the user permission set in Pcounter embedded Management.
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
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12.2 DocuAnywhere
To release print jobs that are spooled by Pcounter embedded pefrorm the following steps.
or
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 67
12.3 Preview
Click to the Document icon. This will open a window showing a preview of the documents page 1.
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
page 68 ADMINISTRATION MANUAL
Pcounter embedded provides a comfortable function to assign Card Ids to the user´s accounts by
themselves
2. You will be logged on th the MFP as a “special” user WITHOUT ANY PERMISSION (MFP can
not be used)
4. LOG OFF !
Now the Card ID is assigned to your account. You can log on to the MFP using your Card now.
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
Pcounter embedded
ADMINISTRATION MANUAL page 69
13 FAQ
Question Answer
User balances are not decreased There are two positions to setup the accounting mode:
1. in Pcontrol - Printer - Pcounter - Configuration the
Accounting mode must be: None (Pcounter embedded will
count jobs)
2. in Pcounter embedded Management select Printer
Configuration profile (double click on MFP name) and select
- Settings - Accounting mode: User account balances and
Log File
The “pull print” feature doesn’t seem to be holding The pull print queue must be associated with Pcounter, i.e
the print job at the server there is an arrow next to the print queue.
such that you can release it after logging in the The pull queue must not be a "real" printer. It is just used to
MFP. Instead of this the job receive an spool the jobs. Anyway a Pcounter queue must
prints it out straight away. be assigned and it´s recommended to assign a correct
printer driver.
Print jobs are not displayed when user is logged in. 1. Only the jobs owned by the user are displayed!
2. Printer queue has to be linked with MFP in DAccS
Management
3. the pull queue is not assigned to that printer
4.
Can users be prevented to print below their For Print: Yes – in case of price settings for the pull queues
balance? are properly set in Pcontrol, Pcounter embedded can
predetermine the Job cost. In case the job cost is greater
than the user´s balance, it won´t be released.
For Copy: No – there is no common way to stop a running
copier job or to set a limit to the MFP. In Pcounter
Administrator a Low-Balance-limit can be defined to prevent
users to logon to the MFP.
Some users from the domain doesn't work If Pcounter gets the user information from "Local domain or
directory" there might be a problem if a
domain user also exists as local user (same name). To solve
this change setting to "Primary Domain Controller" or delete
the local user.
apache Tomcat does not start.. copy msvcr71.dll -> from ..\java\bin\ to ..\system32.
User of one A.D. folder/organisation unit (ou) can The ou may not contain the characters / and \
not login
Some printjobs aren't printed Check the folder C:\WINDOWS\system32\spool\PRINTERS
for FP* files. If there are any, then deactive the advanced
printing feature for this printer.
Log file shows Error -8000 when loging in… Occours if Pcounter 60 Day trail licence is expired. Solution:
or Enter licence key.
User unknown…
Some NDS or eDirectory users can login, others Full User Name MUST NOT BE EMPTY in the NDS!
can not. Error 601, 603, 669
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
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14 Release History
Version Date
2.0.5 21.07.2011 - changed login procedure at vd-server. No userRights because of no
balance or active jobs will now work. These informations are now cached at
vd-server and will also affect print jobs. Cache will be renewed only at login
(user+pass or card).
- select all and print all button is no longer active when user has no print
jobs
- client code column will only be shown when client codes are enabled or
one print job has client code assigned
- added remove question for LDAP servers
- changed filename for postscript preview module to gswin32c.exe (was
gsc.exe)
- inserting balance, free quota and limit is now easier for ldap server
- added LDAP_pcounter_embedded_eB-X.xml and
USER_ROLE_pcounter_embedded_eB-X.xml to installer
2.0.4 12.07.2011 - SNMPMode wasn't changed correctly at user login when SNMPMode was
already set (caused error when SNMPMode was already SNMP_TRAP and
then was changed to SNMP_TRAP_NP)
- fixed bug where print preview could be called for empty rows
- removed log level info
- changed userRights for eBridgeX. Card assignment and userRights will
now work. No userRights because of no balance or active jobs is currently
not working on eBridgeX.
2.0.3 04.07.2011 - changed #tblJobs margin-right from 24px to 23px in device.css
- vd-server: added userrights attribute (same value as user_rights) for
eBridgeX.
2.0.2 21.06.2011 - jre 6u26
- system user will be taken for traps without username
- added fax accounting (for trap only). FaxSend=FAX;
FaxSendReport=PRINT,user=system;
FaxReceive=PRINT,user=fax_received,
FaxReceiveReport=PRINT,user=system
- fix scan accounting (for trap only)
- changed community from public to private for all SNMP requests (beside
status requests)
- card reader will now also work on eBridgeX
- if setting of TrapIPaddress10 failed a network restart will be initialized
(needed for eBridgeX). After sleep of 5 seconds value will be rechecked
(needed for eBridgeX).
- names for public and private SNMP community can be adjusted in config:
SnmpPublicCommunity, SnmpPrivateCommunity
- changed deviceconfig permission tab type from 2 to 5
- adjusted html layout and CSS for webkit browser on eBridgeX
- added LDAP attribute homeDirectory for MFP login
- added SNMP status warning for EWB info area
2.0.1 10.06.2011 - fixed Nullpointer Exception. Only happens if SNMPMODE is still TRAP_CC
but all Jobs were deleted.
- Installer will now also open port 162 (UDP)
- added config parameter: LogTrap (default=false).
- changed job type (trap) for box (=4) from scan to print
2.0.0 20.05.2011 - added new license mode: Toshiba light.
- TrapCC can now be stopped in management (link on user name at device
table)
- completely reworked client code entry at MFP display.
1.4.0 21.04.2011 - connector 1.1.7
- added SNMP Trap accounting. Without client codes for print jobs next user
can always log in.
Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
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ADMINISTRATION MANUAL page 71
- Trap accounting with client codes: print jobs will be released one by one
(like single print). Copy jobs will get the current client code. At log in from a
new user the IDs of all running copy jobs will be saved with client code.
- added TrapCCTimeout. Only active for print jobs with client codes.
- added server IP address to management (needed for Trap accounting)
- Trap accounting is automatically activated at cold start and at each log in.
- If MFP does not support Traps former SNMP accounting will be used.
- added support for subcodes
- fixed umlaut problem at client codes (saving in hex format in registry)
- user print permissions will be checked at EWB startup
- new print preview module. PREVIEW_MAX_FILE_SIZE_KB default value
is increased to 512000KB (500 MB)
1.3.4 07.04.2011 - added login with department code. Print jobs must also have a department
code from printer driver.
1.3.3 10.11.2010 - connector 1.1.6
- fixed disabled close icon at card reader tab
- VDServer: added mail attribute for scan2Mail. attribute mail = email
address. attribute cn = fullname.
1.3.2 14.07.2010 - LDAP: Autoclient Code can now be retrieved from Group membership
1.3.0 01.04.2010 - new feature: LDAP Server support
- new feature: TeamPrint
- stabilised user authentication in large environments
1.2.1 17.03.2010 - QuickPrint: fixed bug
- Win2008 issues have been fixed
1.2.0 01.03.2010 - jre 6u18
- tomcat 6.0.20
- installer will remove current work directory
- card self assignment: fixed card reader profiles bug
- new function: EWB Terminal
- card reader profiles: added decimal mode
- fixed memory leak in registry.dll
1.1.3 12.02.2010 - added EWB Pull Print Terminal
- bug fix using card reader profiles in card self assignment
1.1.2 08.01.2010 - added pcounter pro dll (2009-12-03) to install package
- added jre 6u17 to install package
- added apache tomcat 6.0.20 to install package
- fixed some portoguese and spanish messages
- bug fix: added multiplicator for max file size for preview
- fixed bug, when default permission were missing
- decreased screen width by 2 pixel at print job selection screen.
known issue: scrollbars are shown with firmware 1.2 (200)
1.1.0 23.10.2009 - enabled duplex accounting for simple print
- support for Pcounter Novell
- added Max. size for preview (default = 50000)
- added paper format selection for 'regular' and 'large'
- new languages: fr, it, es, dk, nl, sv, no, fi
- adjusted MFP display for 800x480 and 800x600
- added check balance for print job release
- QuickPrint is now selectable for each MFP individually
1.0.1 07.10.2009 Bug fix in snmp module, when MFP is switched off
MFP_IP now is a link to it´s web page
1.0.0 31.09.2009 Initial Release version
Copyright © 2011 by Control Systems GmbH & Co. KG Version 2.0.0 [EN]
Pcounter embedded
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Version 2.0.0 [EN] Copyright © 2011 by Control Systems GmbH & Co, KG
© 2011 by Control Systems GmbH & Co. KG