The document provides a responsibility matrix for tasks in various phases of an implementation project between VEB and TCS. The matrix lists tasks in phases like initiate, map, establish, implement, and go-live. It assigns responsibility for each task between VEB and TCS using the letters C (Complete), I (Input), R (Review), and A (Approve). Responsibilities are distributed between the two parties with some tasks jointly owned and some solely owned by one party.
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RACI Matrix
The document provides a responsibility matrix for tasks in various phases of an implementation project between VEB and TCS. The matrix lists tasks in phases like initiate, map, establish, implement, and go-live. It assigns responsibility for each task between VEB and TCS using the letters C (Complete), I (Input), R (Review), and A (Approve). Responsibilities are distributed between the two parties with some tasks jointly owned and some solely owned by one party.
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The following table provides the responsibility matrix for the implementation project.
Table 1: Engagement Responsibility Matrix
Phase Task VEB TCS
Initiate Prepare Project Pan C, I R, A Initiate Identify SMEs participating in requirement validation R, A I discussions Initiate Carry out “AS-IS” process study C, I R, A Initiate Understand Current Business Challenges, Exclusions & Pain C R, A Points Initiate Supply TCS with the necessary knowledge & documentations R, A I Initiate Carry out requirement work shops C, I R, A Initiate Collect business requirements R R, A Initiate Collect reporting requirement R R, A Initiate Gather local statutory requirements R R, A Initiate Prioritize requirements R, A C, I Initiate Prepare requirements document C, I R, A Initiate Sign-off business requirement document R, A I Initiate Gather business rules for to be processes C R, A Initiate Provide business scenarios for to be process R, A C, I Initiate Draft Design of To Be processes C R, A Initiate Perform Fit-Gap analysis C, I R, A Initiate Finalize Instance, Data Conversion, Development, Testing C, I R, A Strategies Initiate Approve instance, Data Conversion, Development, Testing R C, A Strategies Initiate Prepare Organizational Change Management & Communication R, A C, I Strategy Initiate Acquire Licenses R, A C, I Initiate Overall Program Management R, A R, A Initiate Prepare & Update Program Plan C, I R, A Initiate Provide Program Updates and Status Reports C, I R, A Initiate Establish data conversion/migration strategy C, I R, A Initiate Establish data extraction and Cleansing strategy R, A C, I Map Preparation for Conference Room Pilot: Configure Instance, I R, A Prepare Presentation, Prepare CRP Data Map Conduct conference room pilot C, I R, A Map Prepare design for Key components C, I R, A Map Build and unit testing of Key Components R, A Map Participate in CRP and provide inputs and feedback R C, A Map Incorporate CRP feedback and revise To Be Common Process C, I R, A Map Finalize To Be processes and Gap Analysis document C, I R, A Map Approve To Be process document R, A C, I Map Prepare Setup documents C, I R, A Map Preparation for Conference Room Pilot: Configure Instance, I R, A Prepare Presentation, Prepare CRP Data Map Conduct conference room pilot C, I R, A Map Gap design Key components C, I R, A Map Build and unit testing of Key Components R, A Map Participate in CRP and provide inputs and feedback R C, A Map Incorporate CRP feedback and revise to be design C, I R, A Map Establish data Reconciliation strategy C, I R, A Map Determine migration methodology (Options, Tools etc.) C, I R, A Map Prepare migration plan document C, I R, A Map Establish mapping between Source and target C R, A Map Define data extraction rules and cleansing rules R, A I Map Define data transformation rules C, I R, A Establish Identify changes required in the other systems/enabling R, A C, I applications Establish Design for identified gaps and interfaces C, I R, A Establish Approve design R C, A Establish Reports, Interface, Conversion Program build and unit testing R, A Establish Design, build and unit testing of changes on other R, A I systems/enabling applications/middleware Establish Prepare Integration test plan and test cases/scripts C, I R, A Establish Prepare and configure environment for System Integration Test R, A (SIT) Establish Prepare and configure other systems/ interfacing applications R, A I for SIT Establish Extract and cleanse data for SIT R, A I Establish Migrate/Convert data to SIT environment R, A Establish Perform System Integration Test C, I R, A Establish Log SIT defects I R, A Establish SIT defect fix (for IFS Systems) I R, A Establish SIT defect fix (for interfacing applications) R, A I Establish Organizational Change Management R, A Establish Overall Program Management R, A R, A Establish Provide Program Updates and Status Reports C, I R, A Establish Design report structure for data reconciliation in the source R, A I systems and migration Extracts Establish Design report structure for data reconciliation in the target C, I R, A systems Establish Prepare data migration/conversion design document C, I R, A Establish Develop data migration upload code R, A Establish Provide target system data requirement C, I R, A Establish Develop data extraction code R, A I Establish Develop data cleansing code I R, A Establish Develop reports for data reconciliation in the source systems R, A I and migration extracts Establish Develop reports for data reconciliation in the target systems I R, A Establish Extract and Cleanse data for mock data migration cycles R, A C, I Establish Migrate/Convert/Import data for mock data migration cycles C, I R, A Establish Validate and reconcile Converted data R R, A Establish Defect fix of data extraction/cleansing programs (if required) R, A C, I Establish Defect fix of data migration/import programs (if required) C, I R, A Implement Identify Participants for Train the Trainer Sessions R, A C, I Implement Conduct Train the Trainer Sessions I R, A Implement Provide Feedback on Training R, A I Implement Prepare User Acceptance Test (UAT) plan, cases/scripts R, A C, I Implement Prepare and configure other systems/ interfacing applications R, A I for UAT Implement Identify Users for User Acceptance testing (UAT) R, A C, I Implement Prepare and configure environment for UAT R, A Implement Extract and cleanse data for UAT R, A C, I Implement Migrate/Convert data to UAT environment I R, A Implement Perform User Acceptance Test R, A C, I Implement Log UAT defects R, A C, I Implement UAT defect fix (for IFS Systems) I R, A Implement UAT defect fix (for interfacing applications) R, A C, I Implement Conduct End User Training R, A C, I Implement Organizational Change Management R, A Implement Overall Program Management R, A R, A Implement Provide Program Updates and Status Reports C, I R, A Go Live Configure production environment, Runbook configuration C, I C, I Go Live Extract and cleanse production data R, A C, I Go Live Migrate/Convert/import production data I R, A Go Live Business validation of migrated data and data reconciliation R, A C, I Go Live Cut Over & Go-Live Communication R, A C, I Go Live Business operation start in new environment R, A C, I Go Live Knowledge transition to Production support team R, A Go Live Organizational Change Management R, A Go Live Overall Program Management R, A R, A Go Live Provide Program Updates and Status Reports Warranty Carry out normal Product Support Activities C, I R, A Support Warranty Identify and analyze issues for warranty support and inform R, A I Support TCS Warranty Provide warranty support - Fix Issues I, C R, A Support