UNITED ARAB EMIRATES ‫وزارة اإلمـــارات العـربيـة المتـحـدة‬

MINISTRY OF HEALTH & PREVENTION ‫الــصــــحــــــــــــــة ووقاية المجتمع‬

EMPOWERMENT & HEALTH COMPILANCE DEPARTMENT ‫إدارة التمكين واإلمتثال الصحي‬

Diagnostic Imaging Regulation

Ministry Of Health

2016

Diagnostic Imaging Services Regulation Page 1 of 66 Ref. No. HRD/HRS/FRU000

Table of Contents

Acknowledgment 4
I. Scope 5
II.Purpose 5
III.Definitions 5
IV.Acronyms 8
CHAPTER ONE: LICENSURE AND ADMINISTRATIVE PROCEDURES 9
1. Independent Radio-Diagnostic Centre Licensure Procedures 10
2. Facility Trade Name 11
3. Final Inspection and Issuing the License 11
4. Outpatient Care Facilities Radiology Service Licensure Procedures 12
5. Management Responsibilities 13
6. Compliance Review 14
7. Application for License Renewal 14
8. Temporary Suspension of the License 14
9. Voluntary Cancellation of the License 14
10. Null and Void License 15
11. Changes/Modifications Required MOH Approvals 15
12. Renovations and Additions to the Facility Building 15
CHAPTER TWO: IMAGING SERVICES DESIGN REQUIREMENTS 17
13. General Design Considerations 18
14. Independent Radio-Diagnostic Centre 19
15. Diagnostic Imaging Service in Outpatient Care Facilities 20
16. Conventional Radiography 20
17. Radiography/Fluoroscopy, Tomography 22
18.Ultrasound 22
19. Computerized Tomography (CT) Scanning 22
20.Mammography 24
21. Magnetic Resonance Imaging (MRI) 24
22. Interventional Imaging Facilities 25
23. Nuclear Medicine Facility 26
24. Radiotherapy Suite 28
CHAPTER THREE: DIAGNOSTIC IMAGING SERVICES STANDARDS 30
CLUSTER ONE: PATIENT CARE 31
25. Patient Assessment 31
26. Ethical Considerations 32
27. Medications Management 32
28.Anaesthesia 33
29. Dental Radiology Services 33
30. Referral and Self-Referred Patients 34
31. Emergency Management and Transfer 35
CLUSTER TWO: PATIENT SAFETY 36
32. Patient Safety Solutions 36

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33. Infection Prevention and Control 36
34. Falls Management Program 37
CLUSTER THREE: PATIENT AND FAMILY RIGHTS 37
35. Patient’s Rights and Responsibilities 37
36. Disabled People Rights 39
CLUSTER FOUR: REPORTING & HEALTH INFORMATION MANAGEMENT 39
37. Reporting and Communication of Diagnostic Imaging Findings 39
38. Reporting by Non-Radiologist 41
39. Informal and Verbal Communication 42
40. Outsourcing Diagnostic Imaging Services 42
41.Teleradiology 43
42. Health Records 44
43. Informed Consent 45
44. Information Management 46
45. Data Collection 46
CLUSTER FIVE: QUALITY CONTROL AND ASSURANCE PROGRAMS 47
46. Quality Control 47
47. Quality Manual 48
48. Reporting Sentinel Events and Major Incidences 48
CLUSTER SIX: HUMAN RESOURCES AND STAFFING 49
49. Human Resources Practices 49
50. Healthcare Professionals Staffing Minimum Requirements 49
51. Specific Training and Certifications Requirements 51
52. Pregnant Healthcare Professionals 51
CLUSTER SEVEN: FACILITY MANAGEMENT 51
53. Diagnostic Imaging Equipments 51
54. X-ray film and other supplies 53
55. Radiation Protection and Safety Programs 53
56. General Safety and Security Management 54
Appendix 1: Minimum X-ray Room Surfaces and Shielding Thicknesses 56
Appendix 2: Diagnostic Imaging Facility Mandatory Emergency Medications 57
Appendix 3: Recommended Quality Control procedures 58
References 62

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Acknowledgment

Ministry Of Health (MOH) is pleased to present the MOH Diagnostic Imaging Services
Regulation which represents a milestone towards fulfilling the MOH strategic objectives in
Providing “A world class integrated health system that ensures excellence in health and healthcare
for the Emirate of Dubai and promotes Dubai as a globally recognized destination for healthcare”.

This Regulation is intended to be used as the base to develop radiology and diagnostic imaging
standards to enable the Health regulation department to assess the facilities’ compliance to the
Regulation. It will assist Diagnostic Imaging Facilities in developing their quality management
systems and in assessing their own competence to ensure compliance with MOH regulatory
requirements and the United Arab Emirates (UAE) federal laws.

Moreover, the Diagnostic Imaging Services Regulation places an emphasis on facility design and
services criteria with a focus on quality and safety of patients based on the local and federal laws in
addition to the international accreditation standards.

The Diagnostic Imaging Services Regulation was developed by the Health Regulation Department
(HRD) in collaboration with Subject Matter Experts whose contributions have been invaluable. The
Health Regulation Department would like to acknowledge those professionals and to thank them for
their dedication to quality in health and their assistance in undertaking such a complex task.

The Health Regulation Department

Ministry Of Health

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 I. Scope

This regulation applies to all health facilitates providing radiology and diagnostic imaging services
(including: Radio-Diagnostic Centers, Hospitals, Day Surgical Centers, Polyclinics, Specialty
clinics, General and Dental clinics) and subject to licensure under the Ministry Of Health (MOH)
establishment law, including governmental, semi-governmental, private and health facilities
operating in free zone areas.

MOH has the right to amend the Diagnostic Imaging Services Regulation stipulated herein without
prior notice; the latest version of the regulation shall be published in the MOH website
www.MOH.gov.ae

II. Purpose

The MOH is the sole responsible entity of ensuring that all health facilities and healthcare
professionals provide the highest level of safety and quality patient care at
all times, through the development, establishment, and enforcement of regulation for radiology and
diagnostic imaging services.

It is the responsibility of the health facility management to read, understand, and follow this
regulation. The MOH uses mandatory language, such as shall, must, and require, when referring to
regulatory requirements. And uses non-mandatory language, such as should, may, can, and
recommend when referring to guidance.

III. Definitions

Addendum shall mean additional report that includes the corrections or new findings after the
approval of original report.

Computed Radiology (CR) shall mean the use of special plate technology, scanning and computer
processing to produce a digital image of a patient’s organ or body part.

Computed Tomography (CT) shall mean the technique of employing ionizing radiation to
produce axial (cross section) body section images. Data obtained by X-ray transmission through the
patient are computer analyzed to produce these images. The series of sectional, planar images may
be manipulated to produce different planar or volumetric view of the areas of interest and eliminate
overlying structures such as bone. Manipulations of data allows for the selective view of either
dense tissues such as bones or diffuse tissues such as the heart, brain, or lung. CT is used for both
head and body imaging and is applicable to diagnosis, biopsy, and therapy planning.

Contrast media (or contrast agent) is a substance used to enhance the contrast of structures or
fluids within the body in medical imaging.

Contrast reaction shall means mild or severe reactions to contrast media which may include nausea
and/or vomiting; scattered to extensive urticaria, hypertension (isolated) with compensating
tachycardia, cardiovascular collapse, convulsion and seizure.

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Conventional Radiography (General Radiology) shall mean images of the skull, chest, abdomen,
spine, and extremities produced by the basic radiographic process.

Diagnostic Imaging Services shall mean the medical service that utilizes imaging examinations
with or without ionizing radiation to affect diagnosis. Techniques include radiography,
tomography, fluoroscopy, ultrasonography, mammography, interventional radiography (IR),
computed tomography (CT), Positron emission tomography (PET) Scan and Nuclear Medicine.

Diagnostic Imaging Facility shall mean any health facility in which a radiology and diagnostic
imaging system(s) is used for the purpose of diagnosis or visualization, including but not limited to:
Radio-Diagnostic Centres, Hospitals, Day Surgical Centres, Polyclinics, Specialty clinics, General
and Dental clinics as well as mobile radiology services.

Digital Radiography: shall mean the capture or conversion of radiographic images in a digital
format.

Disabled People shall mean people with personal condition or situation that could make it difficult
for them to participate fully in their health care. It includes individuals with disabilities such as
(physical, intellectual or sensory), age affected (either elderly or very young), affected by trauma or
affected by medications/drugs.

Fluoroscopy shall mean the technique used to produce a real time motion in either an instantaneous
or stored fashion.

Healthcare professional shall mean healthcare personal working in health care facilities and
required to be licensed as per the applicable laws in United Arab Emirates (UAE).

Interventional Radiology (IR) shall mean the clinical subspecialty that uses fluoroscopy, CT and
ultrasound to guide percutaneous procedures such as performing biopsies, draining fluids, inserting
catheters, or dilating or stenting narrowed ducts or vessels.

Licensure shall mean issuing a license to operate a health facility to an individual, government,
corporation, partnership, limited liability company, or other form of business operation that is
legally responsible for the facility’s operation.

Local Rules shall mean set of instruction for handling specific radiation equipment to ensure the
maximum protection from unnecessary radiation.

Mammography shall mean a modality utilizing ionizing X-ray imaging for breast examinations.

Medical Complaint shall mean expressions of dissatisfaction or concern about a health care
service made by patients, or their relatives.

Nuclear Medicine shall mean the branch of medicine that deals with the use of unsealed
radioactive substances in the diagnosis and treatment of disease.

Patient is any individual who receives medical attention, care or treatment by any healthcare
professional or admitted in a health facility.
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Diagnostic Imaging Services Regulation Page 6 of 66 Ref. No. HRD/HRS/FRU000
Positron Emission Tomography (PET scan) is a technique that produces a three-dimensional
image or picture of functional processes in the body. The system detects pairs of gamma rays
emitted indirectly by a positron-emitting radionuclide (tracer), which is introduced into the body on
a biologically active molecule. Three-dimensional images of tracer concentration within the body
are then constructed by computer analysis. In modern scanners, three dimensional imaging is often
accomplished with the aid of a CT X-ray scan performed on the patient during the same session, in
the same machine.

Picture Archiving and Communication System (PACS) shall mean the digital capture, transfer
and storage of diagnostic images. A PACS system consists of workstations for interpretation, image
/ data producing modalities, a web server for distribution, printers for file records, image servers for
information transfer and holding, and an archive of off-line information. A computer network is
needed to support each of these devices.

Quality assurance shall mean the planned and systematic actions that provide adequate confidence
that a diagnostic facility will produce consistently high quality images with minimum exposure of
the patients and healing arts personnel. The determination of what constitutes high quality will be
made by the facility producing the images. Quality assurance actions include both “quality control”
techniques and “quality administration” procedures.

Quality Control shall mean ongoing and periodic evaluation procedures of equipment to ensure
continued, reliable performance.

Radio-Diagnostic Centre is an independent health facility providing one or more of radiology and
diagnostic imaging services with one or more radiologists working in a permanent basis.

Risk Management shall mean a logical and systematic method of establishing the context,
identifying, analyzing, evaluating, treating, monitoring and communicating risks associated with
any activity, function or process in a way that will enable organizations to minimize losses and
maximize opportunities.

Sentinel Event is defined as an unanticipated occurrence involving death or major permanent loss
of function unrelated to the nature course of the patient illness or underlying condition; while
Adverse Event is defined as unanticipated, undesirable or potentially dangerous occurrence in a
health care organization.

System of Work shall mean a set of rules governs day-to-day the practice of using ionizing
radiation equipment

Teleradiology shall mean transmission of diagnostic images and the related data from one location
to another for the purposes of interpretation and/or consultation.

Ultrasound shall mean high frequency sound waves are utilized to determine the size and shape of
internal organs based on the differential rates of reflection. In addition, images can be observed in
real time to reveal motion, and can include coloration of arterial and venous blood flow. Cyst
aspiration and fluid removal are also procedures done with the ultrasound modality.

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 IV. Acronyms

ACLS : Advanced Cardiac Life Support

ALARA : As Low As Reasonably Achievable
BLS : Basic Life Support
CPR : Cardiopulmonary Resuscitation
CT : Computed Tomography
CGO : Clinical Governance Office
DHA : Dubai Health Authority
DICOM : Digital Imaging and Communications in Medicine
DM : Dubai Municipality
DED : Department of Economic Development
FANR : Federal Authority for Nuclear Regulation
HRD : Health Regulation Department
LLC : Limited Liability Company
MOH : Ministry of Health
MRI : Magnetic Resonance Imaging
PACS : Picture Archiving and Communication System
PET : Positron Emission Tomography
PM : Preventive Maintenance
RN : Registered Nurse
QC : Quality Control
WHO : World Health Organization

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 CHAPTER ONE:
LICENSURE AND
ADMINISTRATIVE
PROCEDURES

Diagnostic Imaging Services Regulation Page 9 of 66 Ref. No. HRD/HRS/FRU000

Diagnostic imaging services can be provided in different type of health facilities. Either as an
independent service called “Radio-Diagnostic center” or as part of another facility services such as
hospitals, Clinical Laboratory (Diagnostic Centre with two specialties) and polyclinics.

1. Independent Radio-Diagnostic Centre Licensure Procedures

1.1 A person or entity must obtain a license from Ministry Of Health(MOH) to operate an
independent Radio-Diagnostic Centre in the Emirate of Dubai. This also applies to
governmental and semi-governmental, private health facilities and facilities operating in free
zone areas.

1.2 Submission of an application to the Health Regulation Department (HRD) is a requirement

for licensure in order to establish a new Radio-Diagnostic Centre in the Emirate of Dubai.
The application to operate the facility shall be according to the applicable laws regarding this
issue. For further information click here to see article 4 and 5 of the Federal Law number
2/1996 concerning Private Health Facilities.

1.3 Radio-Diagnostic Centre application in free zone area shall comply with applicable free zone
laws and regulations.

1.4 In case of building a new Radio-Diagnostic Centre, the application file shall include both the
preliminary and final architectural plans with specifications showing the proposed general
location, accessibility, physical features of the site, medical equipment, furniture and other
utilities i.e. medical waste storage area. The land plot allocated for the new facility must be
approved for commercial use by Dubai Municipality (DM).

1.5 In case of operating the Radio-Diagnostic Centre in existing villa or flat, the premises must
be approved for commercial use by DM.

1.6 Upon receipt of a completed applicant's file, the HRD will conduct a detailed review of the
submitted material to determine compliance and suitability for further processing.

1.7 The HRD shall issue an Initial Approval letter for the Radio-Diagnostic Centre, with defined
services and restrictions particular to the applicant request.

1.8 This letter will be required to complete the centre licensing procedures by local and federal
authorities including but not limited to:

1.8.1 The Department of Economic Development (DED) in Dubai or equivalent licensing

bodies (i.e. free zones authorities).
1.8.2 Federal Authority Nuclear Regulation (FANR).

1.9 In case of application rejection, a detailed list of issues will be provided for corrective
action and the applicant is required to re-submit a new application with applicable fees.

For further details regarding the application form, ownership, licensure procedures, application
fee and design re-submission fee please visit the Health Regulation on the MOH
website www.moh.gov.ae

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 2. Facility Trade Name

2.1 During the initial registration process, the name of the Radio-Diagnostic Centre will be
tentatively under the owner’s name, till applicant is issued the health facility trade license

2.2 Each health facility shall be designated by a permanent and distinctive name which must
not be changed without prior notification.

2.3 Name of the health facility shall not tend in any way to mislead the public as to the type or
extent of care provided by the facility.

3. Final Inspection and Issuing the License

3.1 After preparation/construction is completed and prior to any use of the Radio-Diagnostic
Centre, the Health Regulation Department shall conduct an on-site pre-operating
assessment visit (final inspection). The purpose of the visit is to survey the facility and to
confirm fulfillments of the MOH requirements.

3.2 To obtain the MOH Radio-Diagnostic Centre license, the applicant must meet the
following:

3.2.1 Appoint a Medical Director who should be a MOH licensed Radiologist.

3.2.2 Employ a sufficient number of qualified and licensed consultant/specialist

radiologists, radiographers and other healthcare professionals to satisfy the
requirements of this regulation and to meet patient and facility needs for all
procedures performed at the facility.

3.2.3 Install and operate imaging equipment required for provision of the services in
accordance with manufacturer specifications.

3.2.4 Meet the space requirements for the service provided in the facility

3.2.5 Provide evidence of FANR license to use the ionizing radiology equipment in the
facility or FANR registration number.

3.2.6 Provide documented policies and procedures for the following:

3.2.6.1 Infection control measures and hazardous waste management

3.2.6.2 Medication management
3.2.6.3 Patient health record
3.2.6.4 Patient transfer and emergency action plan
3.2.6.5 Radiation Safety

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 3.2.7 Engage a Medical Physicist or other qualified professionals to survey radiology
equipment oversee the equipment-related quality assurance practices of the facility,
and provide the facility with quality reports on radiology equipment

3.2.8 Maintain Charter of Patients’ rights and responsibilities noticeably posted on the
premises at least in two languages (Arabic and English).

3.2.9 Maintain adequate lighting and utilities, including temperature controls, water taps,
sinks and drains, electrical outlets and communications;

3.2.10 Keep floors, work surfaces, and other areas clean and neat;

3.2.11 Clearly display the hours of operation of the facility as well as the type of services
available;

3.2.12 Clearly displayed hazardous signs aimed to restrict access for the safety of patients,
visitors and staff.

3.2.13 Diagnostic imaging facilities performing MRIs, must adhere to the ventilation
requirements for cryogen locations as determined by the manufacturer of the
equipment;

3.2.14 Designate secured areas for the direct placement of shipments of radioactive or
otherwise hazardous materials;

3.2.15 Provide a sufficient number of toilets for patients, their families, and staff.
3.2.16 Ensure that the facility is accessible for handicapped and disabled individuals;
3.2.17 Access for disabled toilet within the same building is required for all new Radio
Diagnostic center;

3.3 Based on the result of the onsite assessment and after meeting the MOH requirements
and recommendation (if any), a MOH license will be issued by the Health Regulation
Department.

3.4 The Radio Diagnostic center license is valid for one year.

3.5 Every license shall state the name and address of the facility, the DED license number,
the period of licensure validity, the specific service(s) that the facility is licensed to
deliver.

3.6 The facility license shall be visibly posted on the premises.

4. Outpatient Care Facilities Radiology Service Licensure Procedures

4.1 Diagnostic imaging services can be provided in different types of health facilities.
Hospitals, Day Surgical Centre and Diagnostic Centre with two specialties (Radiology

Diagnostic Imaging Services Regulation Page 12 of 66 Ref. No. HRD/HRS/FRU000

 and Clinical laboratory services) must provide diagnostic imaging services while other
Outpatient Care facilities (e.g. polyclinics, specialty and dental clinics) may provide
certain diagnostic services to meet their patient needs.

4.2 All diagnostic imaging facilities providing ionizing radiology services: the use of
ionizing radiation and radioactive materials in health facilities must comply with FANR
laws and regulations and shall meet the X-ray room surfaces and shielding thicknesses,
for further information regarding FANR shielding thicknesses requirements please visit
FANR website www.fanr.gov.ae .

4.3 For provision of diagnostic imaging services within an Outpatient Care facility, the
facility management shall fill Changing/Adding New Specialty section in the Health
Facilities Licensing application form and submit it to HRD office, the fee set by the
MOH shall accompany the submitted application. For further information regarding
adding services please visit the Health Regulation site in MOH website
www.moh.gov.ae

5. Management Responsibilities

Upon obtaining the Radio-Diagnostic Centre license or the approval for adding diagnostic
imaging service, the management of the diagnostic imaging facility has certain licensure
responsibilities they must fulfill, which include, but not limited:

5.1 Comply with all federal and local laws and regulations.

5.2 Take necessary measures to distribute new MOH circulars and announcements among
all facility professionals.

5.3 Cooperate with HRD inspectors and/or any duly authorized representative and provide
requested documentation or files.

5.4 Avoid giving misleading information and false statements which may lead to legal
action against professionals or the health facility.

5.5 Settling of any violation fines related to professionals or the health facility.

5.6 Maintain an active FANR license for using ionizing radiology equipments in the facility

5.7 Maintaining malpractice insurance for all licensed healthcare professionals as per article
25 and 26 of the UAE Federal Law number 10/2008 concerning Medical Liability.

5.8 Submit to the Health Data and Information Analysis Department in MOH the required
statistical data of the facility.

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 5.9 Obtain prior approval from the Ministry of Health (MOH) for media and advertisement
materials, for further information regarding the media and advertisement materials
approval procedures and requirements please visit the MOH website www.moh.gov.ae

6. Compliance Review

6.1 At any time and upon reasonable cause, HRD may conduct random inspection to audit
the diagnostic imaging facility to determine the center compliance with the MOH
regulations, and take appropriate action if required.

6.2 The HRD inspectors and/or any duly authorized representative shall conduct regular
onsite inspections to ensure compliance with the relevant MOH regulations.

6.3 The onsite inspections may be scheduled or un-announced.

7. Application for License Renewal

7.1 Application for renewal of the Radio-Diagnostic Centre license must be submitted in
not less than 30 days prior to expiration of the license and shall conform to all
renewal requirements. For further details regarding health facility license renewal
procedures visit Health Regulation site in MOH website www.moh.gov.ae

7.2 The applicant's failure to file the renewal licensing application within the given time
shall result in expiration of the current license on its last effective date. In such
cases, the Radio-Diagnostic Centre will be subjected to financial penalties and may
lead to null and void of the facility license.

7.3 MOH Radio-Diagnostic Centre license will be renewed for a period of one year after
fulfilling the HRD requirements for re-licensure assessment.

8. Temporary Suspension of the License

8.1 If identified that any Radio-Diagnostic Centre poses an imminent risk to the safety
of patients, employees or visitors of the facility; HRD shall assess the facility
operations or specific service.

8.2 HRD may recommend to the Director General of Ministry Of Healththe temporary
suspension of the facility license or specific services.

8.3 The Director General shall form an investigative committee and may issue a decree
of temporary suspension.

9. Voluntary Cancellation of the License

9.1 Should a facility wish to cease its services, a voluntary cancellation request shall be
signed by the owner of the facility and must be submitted at least (30) days before
closure of the facility.

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 9.2 The management of the facility shall comply with existing MOH regulations
regarding cancellation of the health facility license.

10. Null and Void License

10.1 As per the UAE Federal Law number 2/1996 concerning Health Facilities, the
health facility license is considered null and void by force of law in the following
conditions:

10.1.1 Transferring the health facility ownership to a different individual, corporation,

Limited Liability Company (LLC), etc.
10.1.2 Closure of the facility for a period of six months without presenting a valid and
justified reason(s).
10.1.3 The health facility is not operating for a period of six consecutive months from
the date of issuing the facility license.
10.1.4 Cancellation or liquidation of health facility Corporation, partnership or LLC

11. Changes/Modifications Required MOH Approval

11.1 Diagnostic imaging facility management shall obtain prior approval from the
HRD for the following changes or modifications, this includes but not limited to:

11.1.1 Ownership
11.1.2 Medical Director
11.1.3 Facility trade name
11.1.4 Facility location
11.1.5 Introducing new radiology service(s) or teleradiology services
11.1.6 Voluntary permanent or temporary closure of the facility
11.1.7 Relocation of existing imaging services.
11.1.8 Major construction or renovation work in the facility
11.1.9 Adding an extension or annex to the existing health facility building

12. Renovations and Additions to the Facility Building

12.1 In case of renovation or addition to the existing diagnostic imaging facility

building, the management must submit an application file including both the
preliminary and final architectural plans with specifications showing the proposed
renovation or addition to the existing facility.
12.2 Any alterations or additions to the existing facility building shall comply with the
construction standards and building codes of the Dubai Municipality (DM) and meet

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 the MOH Health Facilities Guidelines: Planning, Design, Construction and
Commissioning.

For further information regarding the MOH Health Facilities Guidelines please visit the Health
Regulation site in MOH website www.moh.gov.ae

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 CHAPTER TWO:
IMAGING SERVICES
DESIGN
REQUIREMENTS

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13. General Design Considerations

13.1 Diagnostic imaging procedures may be performed in several areas e.g. hospital,
polyclinic. Portable radiographic and fluoroscopic equipment may be used in selected
instances for imaging of patients.

13.2 Patient convenience and accessibility should be an integral part of the planning and
design of the Radiology Department

13.3 Diagnostic imaging services performs examinations and produces images from
noninvasive or minimally invasive procedures performed on patients in specially
equipped examination rooms. The imaging modalities associated with the diagnostic
imaging services include medical applications of ionizing and non-ionizing radiation.

13.4 Non-Ionizing Imaging includes: Magnetic Resonance Imaging (MRI), Ultrasound.

13.5 Ionizing Imaging includes:

13.5.1 Diagnostic Radiology applications which includes:
13.5.1.1 Radiography: Film Radiography, Computed Radiography (CR),
Digital Radiography (DR)
13.5.1.2 Mammography
13.5.1.3 Bone Densitometry
13.5.1.4 Dental X-rays: Intra-Oral X-rays, Panoramic X-rays, Cephalometric
Xrays and I-CAT Scanner

13.5.2 Fluoroscopy-Based applications includes:

13.5.2.1 Diagnostic Fluoroscopy (Diagnostic Imaging)
13.5.2.2 Interventional Cardiology (Cath Lab),
13.5.2.3 Interventional Radiology
13.5.2.4 Lithotripsy

13.5.3 Computed Tomography (CT) Scanning

13.5.4 Nuclear Medicine includes:
13.5.4.1 Nuclear Imaging
13.5.4.2 Radionuclide Therapy (Treatment of Thyroid Cancer and
nonmalignant Thyroid Diseases such as hyperthyroidism)
13.5.5 Radiotherapy includes:
13.5.5.1 Radiation Treatment of Cancer
13.5.5.2 Teletherapy: External Therapy
13.5.5.3 Intra-Cavitary Therapy

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 13.5.5.4 Interstitial Therapy
13.5.6 In-Vitro Applications includes laboratory analysis of patient’s biological
samples by means of low-level radioactivity

13.6 The Federal Authority for Nuclear Regulation (FANR) is exclusively responsible for
licensing the use of ionizing radiation and radioactive materials in health facilities,
Radiation safety protection requirements shall be incorporated into the specifications
and the building plans and must comply with FANR laws and regulations.

13.7 Every health facility providing ionizing radiation services shall take all necessary
steps to restrict as far as reasonably practicable the extent to which his employees or
other persons are exposed to ionizing radiation.

13.8 To meet the FANR requirements; in certain diagnostic imaging services (e.g. Nuclear
medicine, Radiotherapy) the health facility needs a certified physicist or a qualified
expert to specify the type, location, and amount of radiation protection to be installed
in accordance with the final approved layout and equipment selections.

14. Independent Radio-Diagnostic Centre

14.1 Radio-Diagnostic Centre can be located in an independent villa or in a flat in a
commercial building; if the facility located in first floor or higher at least one lift
accommodate wheelchair must be present in the building.

14.2 Wheelchair access must be available in the building.

14.3 Building corridors and doors shall be wide and accommodate wheelchair (at least
90cm for doors and 120 cm for corridors width).

14.4 The centre shall provide patients reception area with separate waiting area for males
and females.

14.5 Consultation area or office for radiologist(s) must be provided (at least 9 square
meters), office shall include provisions for patient consultation, viewing and charting
of radiological films.

14.6 Diagnostic imaging services room(s) shall meet the specific building requirements
outlined in this document. (see below)

14.7 Patient gowning area with safe storage for valuables and clothing shall be provided
(At least this area shall be 1.5 meters x 1.2 meters); the space should be large enough
for staff-assisting dressing.

14.8 Toilets (Minimum of two) one for males and the other for females (based on the
radiology services, but one toilets preferably shall be located next to or with direct
access from the radiology room).

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 14.9 Designated medical records / files area.

14.10 Storage facilities shall be provided for film and equipment, and shall be provided
with proper ventilation.

14.11 All Radio-Diagnostic centres shall provide parking and emergency ambulance pick-
up area in the facility premises.

14.12 Meeting the Civil Defence fire and safety requirements (e.g. Fire extinguisher,
emergency exits) are mandatory requirements to obtain MOH approval.

15. Diagnostic Imaging Service in Outpatient Care Facilities

15.1 Outpatient Care facilities may provide specific range of diagnostic imaging services
within the premises, such as ultrasound, conventional radiography (general
radiology), Computer Tomography (CT), or Magnetic Resonance Images (MRI)

15.2 The facility shall meet design and building requirements for the specific diagnostic
imaging service.

15.3 Sharing reception, waiting area and support areas for diagnostic imaging services
(e.g. toilets, medical records / files area, etc.) are permitted.

15.4 If the facility is providing any diagnostic imaging service where contrast media may
be used; the facility must provide easy access for parking and emergency ambulance
pickup area within the premises.

16. Conventional Radiography

16.1 Conventional radiography room size shall be at least 15 square meters. Room
entrance shall not be less 1.20 cm and 2 meters height with shielded door.

16.2 At least one designated patient gowning area for patient changing with safe storage
for valuables and clothing shall be provided. At least this area shall be 1.5 meters x
1.2 meters with immediate access to the conventional radiography room.

16.3 Wall finish shall be general paint. Floor Finish: Vinyl Composition Tile

16.4 Shielded viewing window from the Control Area to the conventional radiography
room should be provided.

16.5 Minimum X-ray room surfaces and shielding thicknesses shall comply with FANR
requirements, (see appendix 1 for general information X-ray room surfaces shielding
thicknesses) for further specific information regarding FANR shielding thicknesses
requirements please visit FANR website www.fanr.gov.ae.

Diagnostic Imaging Services Regulation Page 20 of 66 Ref. No. HRD/HRS/FRU000

 16.6 Fluorescent lights will provide higher illumination level up to 50 FC during patient
transfer on and from the table, equipment setting, room cleaning, and equipment
maintenance.

16.7 If film systems are used, a darkroom shall be provided for processing films (at least
2 meters square) with water basin, table, benches, film holder and Safe light1.

16.8 When daylight processing is used, the darkroom shall be permitted to be minimal for
emergency and special uses.

16.9 Film processing shall be located near the procedure rooms and to the quality control
area.

16.10 Contrast media preparation:

16.10.1 If contrast media are used, this area shall include provision of sink, counter,
and storage area for medication and crash cart.

16.10.2 Provision for central oxygen or oxygen cylinder

16.10.3 Appropriate emergency equipment and medications must be immediately

available to treat adverse reactions associated with administered medication
1

16.10.4 One preparation room, if conveniently located, shall be permitted to serve

any number of rooms.

16.10.5 Where pre-prepared media are used, this area shall be permitted to be
omitted, but storage shall be provided for the media.

16.11 Convenient clerical offices/spaces as per the facility demand.

16.12 Hand-washing stations shall be provided within each procedure room unless the
room is used only for routine screening such as chest X-rays where the patient is not
physically handled by the staff.

16.13 Radiology equipment and supplies include but not limited to:

16.13.1 X-ray machine with X- Ray table with wall block.

16.13.2 Lead aprons.
16.13.3 Gonad shields
16.13.4 Immobilizer.
16.13.5 Cassette and grids.

Diagnostic Imaging Services Regulation Page 21 of 66 Ref. No. HRD/HRS/FRU000

 16.13.6 Emergency trolley.
16.13.7 Working table with bench.
16.13.8 X-ray viewer.
16.13.9 Foot step to help Patients to step in to X-ray table.
16.13.10 Computed Radiography (CR).
16.13.11 Lead apron hanger.
16.13.12 Computer work station.
16.14 Green/Red warning light sign indicating when the X-ray beam is OFF/ON.
16.15 X-ray caution sign on the tube housing.
16.16 Designated supply storage and housekeeping area.
17. Radiography/Fluoroscopy, Tomography
17.1 Combined Radiography and Fluoroscopy space requirement is at least 20 square
meters

17.2 Separate toilets with hand-washing stations shall be provided with direct access from
each fluoroscopic room so that a patient can leave the toilet without having to re-
enter the fluoroscopic room.

17.3 Rooms used only occasionally for fluoroscopic procedures shall be permitted to use
nearby patient toilets if they are located for immediate access.

17.4 Patient gowning area with safe storage for valuables and clothing shall be provided
in the facility. At least one space should be large enough for staff-assisted dressing.

18. Ultrasound
18.1 Ultrasound room shall be not less than 7 meters square space providing that at least
one examining bed is a valuable.

18.2 Patient toilet shall be accessible within the ultrasound room with nursing call system

18.3 Lighting: Fluorescent lights will provide illumination level up to 40 FC during

patient transfer on and from the table, equipment setting, room cleaning, and
equipment maintenance

19. Computerized Tomography (CT) Scanning

19.1 CT scan room space requirement is at least 24 square meters1.

1
Space layouts should be developed in compliance with manufacturer's recommendations because area
requirements may vary from machine to machine.

Diagnostic Imaging Services Regulation Page 22 of 66 Ref. No. HRD/HRS/FRU000

 19.2 The room shall be sized to allow a minimum clear dimension of 91.44 centimeters (3
feet) on three sides of the table for access to the patient and to facilitate transfer

19.3 The door swing shall not encroach on the equipment, patient circulation, or transfer
space

19.4 Patient gowning area with safe storage for valuables and clothing shall be provided
in the facility. At least one space should be large enough for staff-assisted dressing.

19.5 A control room shall be provided that is designed to accommodate the computer and
other controls for the equipment.

19.6 A view window shall be provided to permit full view of the patient.

19.7 The angle between the control and equipment shall permit the control operator to see
the patient’s head.

19.8 The control room shall be located to allow convenient film processing (if such
method is used).

19.9 A patient toilet shall be provided. It shall be close to the procedure room (directly
accessible to the scan room is recommended so a patient can leave the toilet without
having to re-enter the scan room).

19.10Emergency Power Off pushbutton station.

19.11Door switch with NO/NC contacts Connect to CT system control circuit. CT should
shut-off upon opening of the entrance door.

19.12 Magnetic door interlock with CT controller to prevent interruption of scanning

procedure

19.13 Warning light with wording “CT IN USE, DO NOT ENTER”. Provide interface
with
CT controller via interface relay.

19.14 CT warning light interface relay with low voltage power supply to match CT
equipment requirements

19.15 Radiation warning signs should be posted on the entrance door of CT scanner room

Diagnostic Imaging Services Regulation Page 23 of 66 Ref. No. HRD/HRS/FRU000

20. Mammography

20.1 Mammography room space requirement is at least 9 square meters with patient
gowning area with safe storage for valuables and clothing shall be immediately
accessible to the room.
20.2 Door mammography room should be with interlock to prevent interruption of
scanning procedure.

20.3 Warning light with wording “X-RAY IN USE, DO NOT ENTER”.

20.4 Each X-ray room shall include a shielded control alcove. For mammography
machines with built-in shielding for the operator, the alcove shall be permitted to be
omitted if approved by FANR.

21. Magnetic Resonance Imaging (MRI)

21.1 The MRI room shall be permitted to range from 325 square feet (30.19 square
meters) to 620 square feet (57.60 square meters), depending on the vendor and
magnet strength.

21.2 A control room shall be provided with full view of the MRI

21.3 Patient gowning area with safe storage for valuables and clothing shall be provided.
At least one space should be large enough for staff-assisted dressing.

21.4 A patient holding area shall be provided.

21.5 Hand-washing stations shall be provided convenient to the MRI room, but need not
be within the room

21.6 A computer room

21.7 Cryogen storage shall be provided.

21.8 Equipment installation requirements:

21.8.1 Power conditioning shall be provided.

21.8.2 Magnetic shielding shall be provided.
21.8.3 For super-conducting MRI, cryogen venting and emergency exhaust must be
provided in accordance with the original equipment manufacturer’s
specifications.

Diagnostic Imaging Services Regulation Page 24 of 66 Ref. No. HRD/HRS/FRU000

 21.8.4 Adequate space for Coils storage based on the on these anatomic
applications.
21.8.5 Magnetic door interlock
21.8.6 MRI Warning light and signs
21.8.7 Compatible MRI medical equipment including but not limited to
sphygmomanometer, wheel chair and injector.
22. Interventional Imaging Facilities
22.1 Interventional Radiology (IR) can be performed only in hospital base diagnostic
setting.
22.2 The IR and /or cardiac catheterization laboratory is normally located in a separate
suite, but location in the diagnostic imaging area can be permitted provided the
appropriate sterile environment is provided.

22.3 Space requirements shall meet the following:

22.3.1 Procedure rooms
22.3.1.1 The number of procedure rooms shall be based on expected utilization.
22.3.1.2 The procedure room shall be a minimum of 400 square feet (37.16
square meters) exclusive of fixed cabinets and shelves.
22.3.2 Prep, holding, and recovery rooms. The size of the prep, holding, and
recovery areas shall be based on expected utilization.

22.4 Electrophysiology labs. If electrophysiology labs are also provided in accordance

with the approved functional program, these labs may be located within and integral
to the catheterization suite or located in a separate functional area proximate to the
cardiac care unit.

22.5 Support areas for the IR suite/ cardiac catheterization lab:

22.5.1 Scrub facilities with hands-free operable controls shall be provided adjacent to
the entrance of procedure rooms, and shall be arranged to minimize
incidental splatter on nearby personnel, medical equipment, or supplies.
22.5.2 Patient prep, holding, and recovery area or room.

Diagnostic Imaging Services Regulation Page 25 of 66 Ref. No. HRD/HRS/FRU000

 22.5.3 A patient preparation, holding, and recovery area or room shall be provided
and arranged to provide visual observation before and after the procedure.
22.5.4 Control room or area. A control room or area shall be provided and shall be
large enough to contain and provide for the efficient functioning of the x-ray
and image recording equipment. A view window permitting full view of the
patient from the control console shall be provided.
22.5.5 Electrical equipment room. An equipment room or enclosure large enough to
contain x-ray transformers, power modules, and associated electronics and
electrical gear shall be provided.
22.5.6 Viewing room. A viewing room shall be available for use by the cardiac
catheterization suite.
22.5.7 A clean workroom or clean supply room shall be provided.
22.5.8 A soiled workroom shall be provided.
22.5.9 Film file room shall be available for use by the cardiac catheterization suite.
22.5.10Housekeeping closet shall be provided.

22.6 Support areas for staff clothing and change area(s) shall be provided and arranged to
ensure a traffic pattern so that personnel can enter from outside the suite, change
their clothing, and move directly into the cardiac catheterization suite.

23. Nuclear Medicine Facility

23.1 Nuclear medicine procedure room(s) shall accommodate the equipment specified in
the functional program of the hospital providing the services, a stretcher, exercise
equipment (treadmill and/or bicycle), and staff work space.

23.2 Space Dimensions: Reasonable size room and space for:

23.2.1 Imaging (6 m x 7 m)

23.2.2 Processing and Analysis (2 m x 2m , it can be included within the imaging
room)
23.2.3 Dispensing Laboratory (2 m x 3 m)

Diagnostic Imaging Services Regulation Page 26 of 66 Ref. No. HRD/HRS/FRU000

 23.2.4 Injection room
23.2.5 Waiting Room: Injected Female Patients
23.2.6 Waiting Room: Injected Male Patients
23.2.7 Waiting area: Non-injected Patients
23.3 The minimum Nuclear Medicine facility requirements are as follows:
23.3.1 Imaging Room:
23.3.1.1 Gamma Camera and Imaging Table,
23.3.1.2 Gamma Camera Computer workstation,
23.3.1.3 Lead Screen Barrier
23.3.1.4 Radiation Survey Monitor (one portable monitor shall be enough for

small Nuclear Medicine facilities)

23.3.2 Radiation Dispensing Laboratory:
23.3.2.1 Radioactive Generator (Mo/Tc) and its Extra Shielding / Supply of
Radiopharmaceuticals,
23.3.2.2 Dose Calibrator,
23.3.2.3 Shielding Tools and Containers (for vials, syringes, L-shape shield
for
dose labeling area, radioactive storage and waste, etc)
23.3.2.4 Clean and Smooth working surface,
23.3.2.5 Protective clothing (Gloves, Lab coat, etc)
23.3.2.6 Absorbent tissues,
23.3.2.7 Radiation Signs for labeling,
23.3.2.8 Radiation warning Signs for controlled Area
23.3.2.9 Pregnancy radiation warring signs in the waiting areas.
23.3.2.10 Radio pharmaceutical labeling Quality Control requirements,
23.3.2.11 Syringes and needles,
23.3.2.12Ventilated fume hood for handling large doses of Iodine-131
solution,
23.3.2.13 Decontamination Kit,
23.3.2.14 Radiation Survey Monitor (one portable monitor shall be enough for

Diagnostic Imaging Services Regulation Page 27 of 66 Ref. No. HRD/HRS/FRU000

 small Nuclear Medicine facilities; for imaging area and lab)
23.3.2.15 In case of using I-131 liquid form (for labeling): Alkalizing solution
to be used in case of I-131 spills (such as: 25 g of sodium
thiosulphate plus 2 g of sodium iodide in 1 liter of 0.1N sodium
hydroxide, with a small amount of detergent added.)
23.3.2.16 Stable iodine handy to block the thyroid uptake in case of
significant personal contamination with I-125 or I-131. A pharmacy
should be able to supply potassium iodide tablets (KI).

23.3.3 Injection Room:

23.3.3.1 Injection chair
23.3.3.2 Spill tray lined with absorbent paper
23.3.3.3 Shielded radioactive waste container.

23.3.4 Patient gowning area with safe storage for valuables and clothing shall be
provided. At least one space should be large enough for staff-assisted
dressing.
24. Radiotherapy Suite
24.1 Space requirements:
24.1.1 Rooms and spaces shall be provided as necessary to accommodate the
functional program.
24.1.2 Simulator, accelerator, and cobalt rooms shall be sized to accommodate the
equipment and patient access on a stretcher, medical staff access to the
equipment and patient, and service access.

24.2 Radiation protection requirements. Cobalt, linear accelerators, and simulation rooms
require radiation protection.
24.2.1 Layouts shall be designed to prevent the escape of radioactive particles.
24.2.2 Openings into the room, including doors, ductwork, vents, and electrical
raceways and conduits, shall be baffled to prevent direct exposure to other
areas of the facility.

Diagnostic Imaging Services Regulation Page 28 of 66 Ref. No. HRD/HRS/FRU000

 24.3 Construction requirements:
24.3.1 Flooring shall be adequate to meet load requirements for equipment, patients,
and personnel.
24.3.2 Provision for wiring raceways, ducts, or conduit shall be made in floors and
ceilings.
24.3.3 Ceiling-mounted equipment shall have properly designed rigid support
structures located above the finished ceiling.
24.4 Support areas for the radiotherapy suite shall be provided. Sharing of these areas
between the radiotherapy suite and other areas is permitted if required by the
functional program of the health facility:
24.4.1 Exam rooms for each treatment room. Each exam room shall be a minimum
of 100 square feet (9.29 square meters), and equipped with a hand-washing
station.
24.4.2 A stretcher hold area located adjacent to the treatment rooms screened for
privacy, and combined with a seating area for outpatients
24.4.3 Patient gowning area with safe storage for valuables and clothing shall be
provided. At least one space should be large enough for staff-assisted
dressing.
24.4.4 Reception/control area
24.4.5 Darkroom should be convenient to the treatment room(s) and the quality
control area. Where daylight processing is used, the darkroom may be
minimal for emergency use. If automatic film processors are used, a
receptacle of adequate size with hot and cold water for cleaning the processor
racks shall be provided either in the darkroom or nearby2.
24.4.6 Film file area
24.4.7 Film storage area for unprocessed film.
24.4.8 Housekeeping room equipped with service sink or floor receptor and large
enough for equipment or supplies storage.

2
Due to the variation of the image quality, dark room processing is not a recommended by MOH. Facilities
providing such processing techniques should work to phase-out this process.

Diagnostic Imaging Services Regulation Page 29 of 66 Ref. No. HRD/HRS/FRU000

 CHAPTER THREE:
DIAGNOSTIC
IMAGING SERVICES
STANDARDS

Diagnostic Imaging Services Regulation Page 30 of 66 Ref. No. HRD/HRS/FRU000

The intent of this chapter is to be used as a skeletal framework in order to meet the MOH
requirements in supporting standardization of healthcare and fulfilling the Dubai Strategic Plan
2015 objective in improving the quality of health and health status of the population of the
Emirate of Dubai. The standards have been grouped into eight main clusters as follows:

CLUSTER ONE: PATIENT CARE

25. Patient Assessment

25.1 Health facilities providing diagnostic imaging services shall maintain a system for the
services to meet the patient needs and clinical services offered in the facility
including services required for emergencies.

25.2 Diagnostic imaging procedures shall be undertaken only where there is an identified
clinical need and:

25.2.1 Upon receipt of a request from a licensed physician requesting the services; or
25.2.2 Where the physician interpreting the image is permitted to self determine the
service.

25.3 The written or electronic request for diagnostic imaging services should provide
sufficient information to demonstrate the medical necessity of the examination and
allow for its proper performance and interpretation

25.4 A sample of requests or records documenting the clinical need for the diagnostic
imaging procedures shall be maintained at the health facility.

25.5 Prior to a diagnostic imaging procedure being rendered, except in cases of

emergency, the diagnostic imaging practice must ensure that:

25.5.1 Patients have access to information about the diagnostic imaging procedure,
such information shall be available at the health facility
25.5.2 Risks are advised to the patient or substitute decision maker;
25.5.3 Patient’s health status and relevant information about individual patient risk
factors are obtained; this includes but limited to asthma, previous exposure to
intravenous contrast, allergies, medical conditions such as diabetes, kidney
disease or heart disease, thyroid disease, multiple myeloma-hypercoagulable
state, bleeding tendency, pregnancy status, breastfeeding, medications such as
metformin hydrochloride, medical devices and implanted devices such as
intracranial aneurysm clips, cardiac pacemaker, coronary stents, intra ocular
foreign bodies and cochlear implants.

25.6 Prior to MRI scanning, all patients should be screened for possible contraindications
which include, but are not limited to: the presence of cardiac pacemakers,
ferromagnetic intracranial aneurysm clips, certain neurostimulators, certain cochlear

Diagnostic Imaging Services Regulation Page 31 of 66 Ref. No. HRD/HRS/FRU000

 implants, and certain other ferromagnetic foreign bodies or electronic devices.
Possible contraindications should be listed on a screening questionnaire.

25.7 Policies and procedures on imaging pregnant females or females of child bearing age
should be available.

25.8 Diagnostic imaging facility using ionizing radiation must ensure that patient radiation
exposure is kept As Low As Reasonably Achievable (ALARA) by selecting
equipment and techniques for diagnostic imaging procedures sufficient to provide
the required clinical information. A technique chart, consistent with the ALARA
principle, for each unit of radiographic equipment shall be maintained. The facility
local rules shall be followed.

26. Ethical Considerations

Healthcare professionals working in the outpatient care facility should be aware of their ethical
responsibilities and comply with the ethical code of conduct which is governed by the principle
of patient centeredness where the patient is the center of all activities.
26.1 Healthcare professionals should maintain patient’s information confidentiality at all
times.

26.2 Referring physicians are strongly prohibited from taking any commission for
referring patient to specific diagnostic imaging service provider.

26.3 Patients shall be informed about any relationships between the referring physician
and the outside diagnostic imaging services provider. A written approval of the
patients shall be documented in this case

26.4 Unnecessary diagnostic imaging investigations must be avoided as they pose serious
health implications and a financial burden to the individual and community.

27. Medications Management

27.1 The diagnostic imaging facility must ensure that medication risks are managed by
developing and implementing a policy describing the procedures for:
27.1.1 Correctly and safely storing, preparing and disposing of medications in
accordance with manufacturer’s guidelines;
27.1.2 Identifying patients at risk from adverse reactions;
27.1.3 Administering medication safely and actively monitoring the effects of
medication;
27.1.4 Healthcare professionals capable of providing timely and appropriate care in
the event of an adverse reaction to medication; and
27.1.5 Reporting, investigating and responding to incidents arising from adverse
reactions or medication mismanagement.
27.2 A documented policy which identifies procedures for managing of medication
adverse reactions; including the use of resuscitation equipment and associated drugs

Diagnostic Imaging Services Regulation Page 32 of 66 Ref. No. HRD/HRS/FRU000

 by qualified and certified healthcare professionals in Cardiopulmonary Resuscitation
(CPR) or Basic Life Support (BLS).

28. Anaesthesia
28.1 Some diagnostic procedures require administration of light, moderate sedation or even
general anesthesia, such procedures necessitate close monitoring. Such procedures
shall be conducted only in hospital based diagnostic imaging services provider

28.2 Consultant/Specialist anesthetist licensed by MOH shall be available during the

provision of anesthetic care.

28.3 Registered Nurse (RN) assisting in the anesthetic care should be competent in:
28.3.1 Insertion of Intravenous (IV) lines.
28.3.2 Assessment and monitoring patients under sedation.
28.3.3 Pain assessment and management.
28.3.4 Medicine preparation and administration which includes understanding of
pharmacology of the agents that are administered, as well as the role of
pharmacological antagonists for opioids and benzodiazepines.
28.4 Physicians and nurses providing anesthetic care shall hold an active Basic Life
Support (BLS), Advanced Cardiac Life Support (ACLS) training if dealing with adults
or Pediatric Advanced Life Support (PALS) if dealing with children.

28.5 Documentation of patient care shall be performed by the supervising anesthetist

administering the sedative or general anesthesia agents.

28.6 There should be sufficient space to accommodate all necessary equipment and
personnel and to allow for expeditious access to patients and all monitoring
equipment. For anesthesia care provision the following equipment shall be provided:

28.6.1 Reliable oxygen source with back up tank

28.6.2 Airway equipment: appropriate sized oral airways, endotracheal tubes,
laryngoscopes, normal masks and laryngeal masks
28.6.3 Defibrillator
28.6.4 Double tourniquets if the practice performs Bier blocks
28.6.5 Pulse oximeter
28.6.6 Electrocardiographic (ECG) monitor
28.6.7 Temperature monitoring system for procedures lasting more than 30 minutes
28.6.8 Blood pressure apparatus with different size cuffs
28.6.9 Suction apparatus
28.6.10 Emergency crash cart

29. Dental Radiology Services

29.1 Radiographic procedures used in general and specialist dental practice play an
essential part in dental health practice. Dental radiographic procedures includes: Intra-
oral radiography: periapical, bitewing and occlusal views, Panoramic radiography,

Diagnostic Imaging Services Regulation Page 33 of 66 Ref. No. HRD/HRS/FRU000

 Cephalometry, Radiography using specialised dental CT equipment, Other forms of
radiography of the complete skull or certain parts of the dentomaxillofacial region.

29.2 Operator of dental X-ray modalities must receive full training on machine operation
and dental radiation safety principles.

29.3 Operator of dental X-ray equipment must ensure that radiological examinations are
carried out properly at all times during the course of dental treatment. This
responsibility covers the following components of the examination:

29.3.1 Determination of clinical need for the examination

29.3.2 Selection of the most appropriate method of examination
29.3.3 Optimising radiographic techniques and ensuring radiation protection
29.3.4 The use of optimal film or electronic image processing techniques
29.3.5 Interpretation of dental radiographs
29.3.6 Maintenance of radiographic records

29.4 Dental hygienists and dental assistants can perform Intra-oral radiography' periapical,
bitewing and occlusal views

29.5 Equipment designed for intra-oral radiography must not be used for any other type of
radiographic examination. Radiography of the mandible, including temporomandibular
joints, must be conducted only on general purpose medical X-ray equipment or on
special purpose equipment designed for such examinations unless otherwise
authorized by the Health Regulation Department.

30. Referral and Self-Referred Patients

30.1 In cases where patients are referred for radiographic examination, the referrer must
provide clinical notes. These notes must contain both the reason for the radiographic
examination as well as an adequate history
30.2 Some patients are self-referred, such as for mammography, or are referred by a third
party, such as an insurer or employer. In such cases Information about the results of
the diagnostic imaging procedure must be documented.
30.3 Radiologist should recognize that performing imaging studies on self-referred patients
establishes a doctor-patient relationship that includes responsibility for communicating
the results of imaging studies directly to the patient and arranging for appropriate
follow-up.
30.4 Results of the examinations should be communicated to a designated physician;
Radiologist has an ethical responsibility to ensure communication of unexpected or
serious findings is communicated to the patient either by the designated physician or
the third party physician.

Diagnostic Imaging Services Regulation Page 34 of 66 Ref. No. HRD/HRS/FRU000

31. Emergency Management and Transfer

31.1 At minimum each diagnostic imaging Facility shall have provision for basic
emergency management for occurred for patient during diagnostic procedure
31.2 Emergency drugs, devices, equipment and supplies must be available for immediate
use in the emergency area for treating life-threatening conditions.
31.3 List of emergency medical equipment required in the diagnostic imaging service
provider:
31.3.1 Defibrillator
31.3.2 Emergency Cart with Emergency medicines
31.3.3 Resuscitation Kit + Cardiac board + Oral airways
31.3.4 Diagnostic set
31.3.5 Patient trolley with IV stand
31.3.6 Nebulizer
31.3.7 Refrigerator for medication storage

31.4 Registered Nurse (RN) providing services in the diagnostic imaging service shall be
trained and competent to provide the emergency care needed. Examples of
emergency nurse competencies are:
31.4.1 Patient Triage
31.4.2 ECG Recording
31.4.3 Pulse Oxymetry
31.4.4 Oxygen Administration
31.4.5 Intravenous cannulation
31.4.6 Medication administration

31.5 List of Emergency medication required by diagnostic imaging Facility is available in

appendix 2

31.6 Storage areas for general medical, emergency supplies, medications and equipments
shall be under staff control and out of the path of normal traffic.

31.7 The diagnostic imaging facility should maintain a documented process for patient
emergency transfer which shall ensure appropriate and timely transfer of patients to
another health facility in case of emergency.

31.8 The Radiologist shall be responsible for the timely transfer, and to provide
appropriate information from the facility to the receiving healthcare facility.

31.9 Mode of transport and who should accompany the patient should be decided based on
the following:

31.9.1 Condition of the patient,

31.9.2 The physician evaluation,
31.9.3 The availability and competence of the ambulance team.

Diagnostic Imaging Services Regulation Page 35 of 66 Ref. No. HRD/HRS/FRU000

CLUSTER TWO: PATIENT SAFETY

32. Patient Safety Solutions

32.1 In line with the Patient Safety Solutions published by the World Health Organization
(WHO) the diagnostic imaging facility must ensure that all patients provided with
safe care and services by focusing efforts on reducing harm to patients and staff;
including but not limited to:
32.2
32.2.1 Patient identification (minimum two identifiers)
32.2.2 Performance of correct procedure at correct body site
32.2.3 Improving hand hygiene to prevent health care-associated infection
32.2.4 Communication during patient hand-over
32.2.5 Single use of injection devices

32.3 The diagnostic imaging facility must develop and implement a policy to ensure that
all patients are correctly identified when rendering a diagnostic imaging service by:
32.3.1 Matching a patient to their request; at least two ways to identify a patient,
such as the patient’s name, identification number, birth date, a bar-coded
wristband, or other ways from the time the patient presents and through all
stages of the diagnostic imaging service and when transferring responsibility
of care;
32.3.2 Correctly matching patients with their intended diagnostic imaging service
and the anatomical site and side (if applicable) of the diagnostic imaging
procedure; and
32.3.3 Reporting, investigating, and responding to patient care mismatching events
when they occur and implementing changes, where relevant, to reduce the
risk of future incidents.

33. Infection Prevention and Control

Diagnostic imaging facilities must have an infection control and prevention program to identify
and reduce the risks of acquiring and transmitting infections among patients, healthcare
personnel, and visitors.
33.1 Infection control policy in the diagnostic imaging facilities shall be available and
shall address the specific infection risks and hazards, covering all aspects of infection
control, including but are not limited to:
33.1.1 The basic measures for infection control and risk reduction and management
such as proper hand hygiene/hand washing3, restriction of jewelry, nail polish
and false nails, etc.
33.1.2 Use of standard precautions.
33.1.3 Needle stick management
33.1.4 Exposure prevention to blood-borne pathogens and post exposure
management.

3
The WHO five moments for hand hygiene are as follows: 1) Before touching the patient, 2) Before Clean/aseptic
procedure, 3) After body fluid exposure risk, 4) After touching a patient and 5) After touching patient
surroundings.

Diagnostic Imaging Services Regulation Page 36 of 66 Ref. No. HRD/HRS/FRU000

 33.1.5 Safe handling and disposal of sharps, including the provision of medical
devices incorporating sharps protection
33.1.6 Environmental cleaning,

33.2 Requirements for proper hand hygiene shall include but not limited to:
33.2.1 Conveniently located hand wash basins, used only for washing purpose with
hands free operating taps.
33.2.2 Wall mounted non-refilling liquid soap dispenser next to each hand wash
basin
33.2.3 Wall mounted paper towel in use
33.2.4 Staff education on hand washing technique.
33.2.5 Regular audits of hand hygiene compliance.

33.3 Use and safe storage of antiseptics and disinfectant solutions must be according to
manufactures instructions.

33.4 Material Safety Data Sheets (MSDS) shall be available for all chemical agents and
disinfectants solutions used in the facility.

33.5 Equipment storage, cleaning disinfection and sterilization methods are appropriate for
the type of instrument/equipment used in the facility

33.6 As per the Federal Law number 27/1981 concerning the Prevention of Communicable
Diseases, physicians must report to MOH the reportable communicable disease in
case of suspicion or diagnosis of a communicable disease, reporting shall be carried
out by using the MOH Infectious Diseases Notification Service.

34. Falls Management Program

34.1 The incidence of falls and fall injuries shall be minimized through a falls management
program.
34.2 Falls prevention information shall be provided to staff, patients and patient's
family/patient representative
34.3 Patients at risk of falls shall be identified. Patients 'at risk' include but not limited to:
pediatric patients, elderly, orthopedic patients, patients undergoing invasive
procedures.

CLUSTER THREE: PATIENT AND FAMILY RIGHTS

35. Patient’s Rights and Responsibilities

35.1 All health facilities shall ensure the Charter of Patients’ Rights and Responsibilities is
communicated and displayed in at least two languages – Arabic and English – in all
patient care and waiting areas and posting on the Facility’s website (If any).
Additional languages may be used if required based on patients’ cultural and
linguistic diversity and backgrounds.

Diagnostic Imaging Services Regulation Page 37 of 66 Ref. No. HRD/HRS/FRU000

 35.2 Patients shall have the right to full disclosure of health services cost. Cost information
can be displayed in the form of price leaflet/brochure or any other form feasible for
the Outpatient Care facility.

35.3 The Charter of Patients’ Rights and Responsibilities must comply with local and
federal regulations regarding Patient Rights and Responsibilities, for further
information regarding this subject please click here or visit the Health Regulation in
MOH website.

35.4 The diagnostic imaging facility shall ensure that patients are aware and understand
their responsibilities regarding their treatment and their financial obligations.

35.5 Patients have the right to an interpreter services when needed.

35.6 Patients should be given the opportunity to participate in decisions involving their
healthcare when such participation is not contraindicated.

35.7 Patients have the right to request information about the treating healthcare
professionals including their scope of practice and license.

35.8 Patients or legal guardian should be provided information concerning the patient’s
diagnosis, evaluation, treatment options, and prognosis.

35.9 Patients have a right to obtain a copy of their personal medical records.

35.10 Patients have the right to refuse treatment; he or she shall be advised of the medical
consequences of that refusal. The refusal for treatment shall be signed by the patient
and documented in the health record of the patient.

35.11 The diagnostic imaging facility must have an effective program for handling of
patient complaints. Complaints made by a patient or by patient’s family should be
investigated, documented including the resolution of the complaint.

35.12 Medical complaints shall be reported to Clinical Governance Office (CGO) in HRD.

35.13 The patient and the diagnostic imaging facility have the right to change or transfer the
patient care responsibility from one healthcare professional to another with clear
justification.

35.14 Patients and their family have the right for knowledge and health education in order
to assist them to participate in care and take decisions about their health status.

35.15 Patient satisfaction surveys may be carried out regularly by the diagnostic imaging
facility management.

Diagnostic Imaging Services Regulation Page 38 of 66 Ref. No. HRD/HRS/FRU000

36. Disabled People Rights
36.1 In compliance with the federal law number 29 for 2006 regarding Disabled People
Rights, all health facilities shall be made accessible to accommodate disabled
individuals. The following disability requirements are mandatory:
36.1.1 Wheelchair ramps within the Outpatient Care facility building
36.1.2 Accessible consultation and treatment rooms.
36.1.3 Accessible restrooms to disabled patients in the Outpatient Care facility or
within the same building.
36.1.4
CLUSTER FOUR: REPORTING & HEALTH INFORMATION MANAGEMENT

37. Reporting and Communication of Diagnostic Imaging Findings

37.1 Communication is a critical component of the art and science of medicine and is
especially important in Diagnostic imaging. It is incumbent upon radiologists and the
departments in which they work to ensure that the results of diagnostic. The final
product of any consultation is the submission of a report on the results of the
consultation.

37.2 Radiologists are encouraged to communicate with referring physician directly and
insist on requesting clinical data with each consultation request.

37.3 All communication should be performed in a manner that respects patient

confidentiality. Medical images and reports constitute confidential patient
information and must be treated accordingly.

37.4 The Diagnostic imaging services provider shall defines the time period for reporting
diagnostic radiology and diagnostic imaging study results

37.5 The final report should be transmitted to the referring physician or healthcare
professional who is responsible for the clinical follow-up, and also shares in the
responsibility of obtaining the results of imaging studies ordered.

37.6 The timeliness of reporting any imaging examination varies with the nature and
urgency of the clinical problem. The written final report should be made available in
a clinically appropriate, timely manner.

37.7 The final report should be proofread carefully to avoid typographical errors,
accidentally deleted words, and confusing or conflicting statements, and should be
authenticated by the reporting radiologist, whenever possible.

37.8 Electronic and rubber-stamp signature devices, instead of a written signature, are
acceptable if access to them is secure. In any case, the name of the dictating
radiologist must appear as such on the report.

37.9 Should the radiologist signing the report differ from the radiologist who dictated the
report, this should be clearly indicated. Whenever possible, the dictating radiologist
Diagnostic Imaging Services Regulation Page 39 of 66 Ref. No. HRD/HRS/FRU000
 should sign his/her own reports. Proxy signing is not desirable, should be done only
by another radiologist, and only in circumstances when the dictating radiologist is
not available.

37.10 In certain cases and after issuing the final report an addendum can be added to the
report; addendum content should not contradict with original report

37.11 If there was a significant discrepancy between the preliminary report and the final
report, this should be documented and the referring physician notified of the change
in cases where the change may alter immediate patient management.

37.12 Voice recognition systems are not foolproof and methods should be in place to allow
detection and correction of program generated errors.

37.13 Final reports may be transmitted by paper, fax, and/or email, provided appropriate
security and confidentiality measures are in place.

37.14 A copy of the final report should be archived by the imaging facility as part of the
patient’s health record (paper or electronic) and be retrievable for future reference.

37.15 Retention of these records should be in accordance with MOH regulations in this
regard.

37.16 The report should include the following parts:

37.16.1 Demographics which includes

37.16.1.1 Name of patient, gender, identification number, etc.
37.16.1.2 The facility or location where the diagnostic image study was
performed.
37.16.1.3 Name of referring (attending) physician (s).
37.16.1.4 Name or type of examination.
37.16.1.5 Date and time of examination.
37.16.1.6 Date of dictation.

37.16.2 Body of the report should be short and precise and includes:
37.16.2.1 Clinical history, indication or clinical question may be inserted at
the beginning of the report
37.16.2.2 A description of the examinations and/or procedures performed
and any contrast media medications, any known significant patient
reaction or complication should be recorded.
37.16.2.3 Limitations factors that can limit the sensitivity and specificity of
the examination such factors patient anatomy (e.g. dense breast
pattern), and limitations of the technique e.g. (e.g. the low
sensitivity of a chest X-Ray for pulmonary embolism)

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 37.16.2.4 Findings using precise anatomical, radiological and pathological
terminology to describe the findings accurately. Abbreviations
should be avoided to avoid ambiguity and risk of
miscommunication.
37.16.3 Unless the report is brief, each report should contain an impression
(conclusion or diagnosis) section and includes;
37.16.3.1 A specific diagnosis should be given when possible with a
differential diagnosis should be rendered when appropriate.
37.16.3.2 Follow-up or additional diagnostic studies to clarify or confirm the
Any significant patient reaction should be reported.

37.17 A preliminary report may precede the final report in certain circumstances and
contains limited information relevant to immediate patient management.

38. Reporting by Non-Radiologist

38.1 In order to contribute to patient management, accuracy of image interpretation is

crucial. The types of investigation which may be suitable for primary reporting by
healthcare professionals without a medical degree in radiology are those where there
is a single organ investigation, with a single suspected pathology and a yes/no
answer.

38.2 Licensed Consultant/Specialist physicians4 can perform ultrasound limited to their

specialty scope only if they hold specialized certificate/training course in
ultrasound5, e.g. cardiologist can provide Echocardiography services if he or she
completed a successful program or dedicated training courses in Echocardiography.

38.3 Consultant/Specialist physicians cannot provide radiology reports independently.

Only MOH licensed radiologist is authorized to issue written radiology reports;

38.4 If the ultrasound diagnosis performed by Consultant/Specialist physicians carries the

chance of intervention or surgery, the ultrasound report should be countersigned by
licensed Consultant/Specialist Radiologist.

38.5 Licensed physicians as General Practitioners cannot provide ultrasound services.

38.6 Licensed radiographers can perform ultrasound procedures independently; he or she

cannot report or interpret ultrasound images.

38.7 Professionals authorize to interpret plain X-ray images shall meet the following
criteria:
4
Licensed physicians as General Practitioners cannot provide ultrasound services.
5
Acceptable training courses shall be conducted in academic institute with clear structure and competency, the
course shall in physicians specialty area and shall include different training modules such as basic practical physics
and artefacts, probe manipulation techniques, scanning protocols and clinical cases.

Diagnostic Imaging Services Regulation Page 41 of 66 Ref. No. HRD/HRS/FRU000

 38.7.1 Consultant/Specialist physicians can interpret plain X-ray images limited to
their specialty scope only.
38.7.2 General Practitioners can interpret chest and extremities plain X-ray images
only, they are not permitted to interpret and report other diagnostic images.
38.7.3 MOH licensed Osteopath and Chiropractor practitioners can interpret plain X-
ray images for osteopathy or chiropractic purposes.

39. Informal and Verbal Communication

39.1 Occasionally, radiologist may be asked to give opinion that does not result in a
formal report but may be used to make treatment decisions. These opinions may be
given without adequate patient history or comparison studies.

39.2 Informal communication carries inherent risk and often the clinician’s
documentation of the informal communication is the only written record of the
informal communication. Radiologists who may provide such types of consultations
with the intent of improving patient care should document their interpretation and
note the circumstances under which they were given.

39.3 In some circumstances, Radiologists may require direct communication of unusual,

unexpected or urgent findings to the referring physician in advance of the formal
written report.

39.4 Telephone or verbal communications must be documented immediately by the

healthcare professional that receives the order and should be authenticated within 24
hours by the healthcare professional that is responsible for ordering or evaluating the
service furnished
40. Outsourcing Diagnostic Imaging Services

40.1 Diagnostic imaging services and/or reporting and interpreting services may be
provided within the Diagnostic imaging premises, or by written agreement with
outside provider.

40.2 Outsourced diagnostic imaging services provider shall be convenient for the patient
to access, and reports are received in a timely way that supports continuity of care.
The outsourced facility shall meet the following:

40.2.1 A contractual agreement (or similar) shall be available.

40.2.2 The image and report shall be transferred in way to ensure the diagnostic
image quality of confidentiality of the report, a variety of technologies,
such as picture archiving and communication systems (PACS) or
teleradiology, may be required to augment service provision.
40.2.3 Individual patient records must be maintained by both the initiating and
providing sites and exchanged within clinically relevant timeframes.

Diagnostic Imaging Services Regulation Page 42 of 66 Ref. No. HRD/HRS/FRU000

41. Teleradiology
41.1 If used appropriately teleradiology provides a significant support to healthcare and
allows a continuous education beside an instant interpretation of the images and a
possibility for a second opinion. Teleradiology is not appropriate if the available
teleradiology system does not provide images of sufficient quality to perform the
indicated task

41.2 To use teleradiology services in Dubai, the Diagnostic imaging facility management
shall file a request to the Director of Health Regulation Department with evidence
meeting the standard requirements.

41.3 The use of teleradiology shall not compensate radiologist shortage or absence from
the diagnostic imaging facility.

41.4 Teleradiology transmitting site should comprise of at least one full time radiologist,
one radiographer and a system manager with informatics certification.

41.5 The types and specifications of the transmission elements should be documented by
the transmitting site. Diagnostic loss in the images should not be acceptable at the
receiving site. Patient demographics, site information, labels and measurement data
should all be transmitted without errors. The selection of the images that will be
transmitted is the responsibility of the radiologist at the transmitting site

41.6 Equipment guidelines cover two basic categories of teleradiology

41.6.1 Small matrix size (e.g., CT, MRI, ultrasound, nuclear medicine, digital
fluorography, and digital angiography). The data set should provide a
minimum of 512 x 512 matrix size at a minimum 8-bit pixel depth for
processing or manipulation with no loss of matrix size or bit depth at display.
41.6.2 Large matrix size (e.g., digital radiography and digitized radiographic films).
These images should be digitized to a matrix size corresponding to 2.5 lp/mm
or greater measured in the original detector plane. These images should be
digitized to a minimum 10 pixel byte depth.

41.7 Acquisition or Digitization equipment can either:

41.7.1 Direct image acquisition: All the data set including the image matrix and pixel
byte depth that is obtained by a digital modality should be transferred to the
teleradiology. system. DICOM standard should be used.
41.7.2 Secondary image capture
41.7.2.1 Small matrix images. Each individual image should be digitized to a
matrix size as large or larger than that of the original image by the
imaging modality. The images should be digitized to a minimum of 8
bits pixel depth. Film digitization or video frame grab systems
conforming to the above specifications are acceptable.
41.7.2.2 Large matrix images. These images should be digitized to a matrix
size corresponding to 2.5 lp/mm or greater, measured in the original

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 detector plane. These images should be digitized to a minimum of 10
bits pixel depth.

41.8 The system must include annotation capabilities including patient name,
identification number, date and time of examination, name of facility or institution of
acquisition, type of examination, patient or anatomic part orientation (e.g., right, left,
superior, inferior), and amount and method of data compression. The capability to
record a brief patient history is desirable.

41.9 The type and specifications of the transmission devices used will be dictated by the
environment of the studies to be transmitted. In all cases, for official interpretation,
the digital data received at the receiving end of any transmission must have no loss
of clinically significant information. The transmission system shall have adequate
error checking capability.

41.10 Teleradiology receiving site should employ radiologist licensed in the country the
service is provided. Such radiologists should be certified in teleradiology and have to
be given user tuition.

41.11 Monitors: The specification of the receiving site monitors used for the interpretation
should meet the aims of teleradiology

41.12 Both sites should hire information technologists and technicians who will be
responsible for the computer systems and infrastructure.

41.13 The quantifications of the personnel in the receiving site should be identical to those
of the transmitting site. All the quantifications should be documented.

41.14 Data compression may be used to increase transmission speed and reduce storage
requirements. Several methods, including both reversible and irreversible
techniques, may be used under the direction of a qualified physician, with no
reduction in clinically significant diagnostic image quality. The types and ratios of
compression used for different imaging studies transmitted and stored by the system
should be selected and periodically reviewed by the responsible physician to ensure
appropriate image quality. The radiologist at the receiving site should have the
option to access the uncompressed or lossless images as needed.

42. Health Records

42.1 The “health record” is a legal document that should accurately outline the total
needs, care and management of patients. It facilitates communication, decision
making and evaluation of care and protects the legal interests of the patient, clinician
and the health facility. The term "health record" includes "radiographs and other
images produced in the course of radiological examinations.

Diagnostic Imaging Services Regulation Page 44 of 66 Ref. No. HRD/HRS/FRU000

 42.2 Health records refer to all clinical and non-clinical records, both electronic and
paperbased.

42.3 Radiology health records can be hard or soft copy and shall include:

42.3.1 A unique identifier for health records

42.3.2 A system to alert staff to patients of the same name
42.3.3 The identity of the healthcare professional that made the record entry and the
patient it relates to.
42.3.4 Complete, legible notes of diagnostic procedure and contrast media used,
including contrast reaction (if any).
42.3.5 Diagnostic test results and a record of when results were received.
42.3.6 Copies of signed informed consent given by the patient or his/her relatives up
to the fourth degree (in case of invasive diagnostic procedure).

42.4 Complete reports of the results of diagnostic imaging examinations must be kept in
health records or the PACS (if the system is digital) for not less than two years and a
copy must be filed in the patient’s record.

42.5 Magnetic tapes containing the digital versions of MRI or CT studies are not
permanent "health records" and do not have to be retained for the statutory or
recommended retention periods as long as a hard copy of the image is placed in the
patient's permanent file."

42.6 All information relevant to a patient should be readily available to authorized

healthcare professionals or in the event that a patient is transferred.

42.7 Patient information should be treated as confidential and protected from loss,
tampering, alteration, destruction, and unauthorized or inadvertent disclosure.

42.8 The diagnostic imaging facility management shall be responsible for retention of
patient health records.

For further information regarding health records completion, retaining, and destruction visit the
Health Regulation section in MOH website www.moh.gov.ae

43. Informed Consent

43.1 As per article (7) of the Federal Law number 10/2008 concerning Medical Liability
and the Cabinet Decision No. (33) of 2009 promulgating the bylaw of the medical
liability law, Informed Consent shall be obtained by the treating physician prior to
procedure/surgery and/or interventions (excluding emergency cases), after
discussing the complication, risks, benefits and alternatives.

Diagnostic Imaging Services Regulation Page 45 of 66 Ref. No. HRD/HRS/FRU000

 43.2 The diagnostic imaging facility must develop a list of procedures and/or
interventions requiring informed consent. Consent documentation shall be
maintained in the patient's health record

43.3 If the patient lacks the full capacity (e.g. less than 18 years old) informed consent
shall be obtained from their relatives up to the fourth degree or the legal guardian
prior to the performance of a procedure and/or treatment

For further information regarding the Federal Law number 10/2008 concerning Medical
Liability and the Cabinet Decision No. (33) of 2009 visit the Health Regulation in
MOH website www.moh.gov.ae

44. Information Management

Information management systems include records management, collection, use and storage of
information, data management and Integration of information and communication technology

44.1 Each facility must maintain health records and reports in a manner to ensure
accuracy and easy retrieval.

44.2 Health records shall be maintained in the custody of the health facility and shall be
available to a patient or his/her designated representative through the attending
healthcare professional at reasonable times and upon reasonable notice.

44.3 The facility shall ensure that each patient is allocated a specific unique identifier, and
where multiple records for the patient exist they are cross-referenced

44.4 Clinical classification shall be undertaken for all patient diagnosis in accordance
with the International Classification of Disease 10 (ICD10).

44.5 The facility shall maintain a record management policy and system that ensure:

44.5.1 The secure, safe and systematic storage of data and records
44.5.2 Timely and accurate retrieval of records stored on or off-site
44.5.3 Patient privacy when information contained in records is released or
communicated for care
44.5.4 Retention and destruction of records shall be in compliance with relevant
MOH regulations and guidelines (incinerating or shredding for hard copy
records, wiping disks clean or the disks physically destroyed for electronic
records).

45. Data Collection

45.1 Each licensed health facility shall submit to the Health Data and Information
Analysis Department in MOH the following data at least on a quarterly basis:
Diagnostic Imaging Services Regulation Page 46 of 66 Ref. No. HRD/HRS/FRU000
 45.1.1 The total number of patients attending the facility based on International
Classification of Diseases (ICD-10) and by nationality, gender and age
group.
45.1.2 The total number of registered manpower in the heath facility by nationality,
gender and age group.
45.1.3 Total number of Radiology diagnostics procedures performed by type,
patient nationality, gender and age group (if applicable).

45.2 The Health Regulation Department may at anytime request for additional data as
deemed necessary.

CLUSTER FIVE: QUALITY CONTROL AND ASSURANCE PROGRAMS

46. Quality Control

46.1 Radiographic units exist in a wide variety of configurations, quality begins with
proper equipment selection, equipment must be appropriate in terms of its ability to
deliver the quality necessary for a particular diagnostic imaging task at a cost to both
patient and facility that is reasonable in terms of radiation dose, cost, and downtime.

46.2 Each licensed Diagnostic Imaging Facility shall maintain a documented quality
control program for monitoring and evaluating the effective management, safety, and
proper performance of all imaging equipments. and shall comply with minimum
frequencies of testing as defined by the written facility policies and procedures of the
facility and with the manufacturers’ guidelines when appropriate;

46.2.1 Equipment performance should be monitored by a qualified medical

physicist or a qualified technologist.
46.2.2 Daily/ Weekly quality control testing shall be conducted and reviewed on a
quarterly or annual basis, as directed, by a Medical Physicist and/or
radiologist;
46.2.3 The interpreting physician shall perform quality control testing and
compliance testing upon the installation of all new equipment, and at
specified times thereafter;
46.2.4 Controls, policies and procedures relating to radiology procedures shall be
included in the overall quality control and improvement program

For further details about some recommended quality control/assurance procedures for
diagnostic imaging equipment, please refer to appendix 3

46.3 Each licensed Diagnostic Imaging Facility shall have a process in place for:
46.3.1 Educating its employees about medical errors and their prevention; and
46.3.2 Using information gained as a result of medical error analysis as part of its
quality improvement program.

Diagnostic Imaging Services Regulation Page 47 of 66 Ref. No. HRD/HRS/FRU000

 46.4 Each facility shall establish a system to collect and review outcome data for all
radiology services performed, including follow-up on the disposition of all positive
results and correlation of pathology results with the interpreting radiologist report.

46.5 Each licensed facility shall incorporate protocols for imaging services provided to
High Risk Patients, as appropriate, to determine the risks and clinical benefits
involved with ionizing radiation exposure to these Patients.

47. Quality Manual

47.1 The diagnostic imaging facility governance structure should be effective and
comprehensive to ensure the delivery of safe, quality of the services. A documented
quality manual should be available which includes diagnostic imaging policies and
procedures related to:
47.1.1 Governance structure (mission, vision, organization structure, etc.)
47.1.2 List of radiology and diagnostic imaging services and equipment provided
47.1.3 Radiation safety and radiographic technique charts
47.1.4 Infection control
47.1.5 Access to (or copy of) FANR radiation polices. Along with radiation system
of work and facility local rules.
47.1.6 Provision of diagnostic imaging services and reporting and recording image
findings
47.1.7 Consumer information and leaflets
47.1.8 Patient identification and procedure matching
47.1.9 Medication management
47.1.10 Complaints management.
47.1.11 quality control and assurance programs
47.1.12 Copy of the following document shall be maintained:
47.1.12.1 MOH health facility license;
47.1.12.2 All licensed healthcare professionals in the facility including
radiologists, radiographers, nuclear medicine technologists, nurses
or others.
47.1.12.3 Copy of FANR license for uses of ionising radiation diagnostic
services.

48. Reporting Sentinel Events and Major Incidences

48.1 Each Diagnostic Imaging Facility shall develop a written sentinel event policy.

48.2 The facility shall report to the HRD any sentinel event and major incidents which
occur on the premises, this includes but not limited to the following:

48.2.1 Any incident of patient death inside the facility.

48.2.2 A patient fall that results in death or major permanent loss of function as a
direct result of the injuries sustained in the fall.
48.2.3 Serious criminal acts or suicide attempt of a patient inside the facility
premises.

Diagnostic Imaging Services Regulation Page 48 of 66 Ref. No. HRD/HRS/FRU000

 48.2.4 Full or partial evacuation of the facility for any reason.
48.2.5 Fire on the facility.

48.3 Sentinel events and major incidents shall be reported immediately and not later than
three (3) working days after event occurrence.

48.4 Means of reporting sentinel events and major incidents shall include a written
official letter to the Director of HRD either by courier or by hand delivery.
Reporting should be consistent with applicable patient confidentiality.

48.5 The facility management shall prepare a written evaluation of its response to the
sentinel event or a thorough and realistic root cause analysis with action plan. The
response should be submitted to the Director of HRD either by hand or by courier
within 45 calendar days of the event or of becoming aware of the event.

48.6 In support of MOH mission to continually improve the safety and quality of health
care provided to the public, the HRD may conduct reviews of the facility activities in
response to sentinel event or major incident.

CLUSTER SIX: HUMAN RESOURCES AND STAFFING

In recent decades, diagnostic imaging services has experienced a technological revolution, the
effectiveness of diagnostic imaging services is greatly dependent on the quality of the health
care provided, the existences of well-trained healthcare professionals, as well as the
implementation of quality assurance programs, are essential for obtaining accurate diagnoses

49. Human Resources Practices

49.1 The Diagnostic Imaging Facility shall maintain accurate and complete personnel
records for all employees, including training records. Such records shall be
maintained and kept confidential.

49.2 Learning and development of healthcare professionals and other staff shall ensure
advancement of skills and competence and shall be relevant to their allocation and
responsibilities.

49.3 Continuing Professional Development (CPD) activities shall be documented for all
healthcare professionals.

50. Healthcare Professionals Staffing Minimum Requirements

50.1 Only healthcare professionals with proper qualifications and experience shall
perform diagnostic imaging studies, interpret and report the results.

Diagnostic Imaging Services Regulation Page 49 of 66 Ref. No. HRD/HRS/FRU000

 50.2 All healthcare professionals must hold an active MOH professional license and work
within their scope of practice

50.3 The facility management shall ensure that availability of appropriate and sufficient
numbers of healthcare professionals on duty to plan, supervise and perform the
diagnostic imaging procedures.

50.4 In Independent Radio-Diagnostic Centre, healthcare professionals allocation shall

meet the following:
50.4.1 At least one full time licensed Consultant/Specialist radiologist shall be
available to supervise and manage the diagnostic imaging services provided.
50.4.2 At least one full time qualified and MOH licensed radiographer shall be in the
facility.
50.4.3 If Mammography services provided, a female radiographer must be licensed
and employed in the facility.
50.4.4 If diagnostic imaging with contrast media use is provided in the facility, at
least one full time Registered Nurses (RN) on duty to provide and supervise
patient care during contrast provision.
50.4.5 When radiation therapy or other special services are provided, they are under
the direction of appropriately licensed and qualified healthcare professionals.

50.5 In Outpatient Care facilities healthcare professionals allocation shall meet the
following:
50.5.1 If only Ultrasound and/or Conventional Radiography service available, at
least one licensed Consultant/Specialist Radiologist must supervise the
services on part time or full time basis and at least one full time MOH licensed
radiographer.
50.5.2 Where CT/MRI services are provided in Outpatient Care facilities, the
following shall be met:
50.5.2.1 At least one licensed Consultant/Specialist Radiologist must be
available to supervise the services on full time basis and to provide
reports.
50.5.2.2 At least one full time licensed radiographer with training in
CT/MRI must be available in the facility to provide and assist in the
services provision.
50.5.2.3 A Registered Nurse (RN) or a physician with contrast media
administration competencies. (if provided)

50.6 If Mobile Radiology Services such as Ultrasounds, Mammography, healthcare

professionals allocation shall meet the following
50.6.1 At least one licensed Consultant/Specialist Radiologist must be available
onsite to supervise the mobile services, to discuss radiological findings and
provide reports.
50.6.2 At least one licensed radiographer shall be available to assist in the diagnostic
mobile services provision (excluding ultrasound services). If Mammography

Diagnostic Imaging Services Regulation Page 50 of 66 Ref. No. HRD/HRS/FRU000

 provided as mobile services, the licensed radiographer must be a female
radiographer.
50.6.3 The reporting of mobile radiology reports shall be conducted by licensed
radiologist.
50.6.4 Radiation protection shall meet FANR requirements; the mobile unit shall be
licensed by FANR.

For further information regarding the MOH Mobile Health Facility Guideline please
visit the Health Regulation site in MOH website www.moh.gov.ae

51. Specific Training and Certifications Requirements

51.1 MRI safety training shall be provided to all healthcare professionals and staff
involved in patient management inside the MRI area.

51.2 A designated healthcare professional as “radiation safety officer” shall be

responsible for radiation safety program in the facility. The Radiation Safety
program shall include but not limited to the use and monitoring of personal
protective devices in accordance with FANR applicable laws and regulations.

51.3 At least one licensed healthcare professionals (Radiologist/radiographer) must

maintain valid training/certification in basic Cardiopulmonary Resuscitation (CPR)
or Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS), He or she
shall be available during diagnostic imaging services provision till the patient leave
the facility.

52. Pregnant Healthcare Professionals

52.1 Pregnant healthcare professionals may continue to work in a Diagnostic Imaging

Facility, with the following recommendations:
52.1.1 Pregnant healthcare professionals should not remain in examination rooms
during scanning;
52.1.2 Pregnant healthcare professionals may opt out of all scan room work during
the first trimester.

CLUSTER SEVEN: FACILITY MANAGEMENT

53. Diagnostic Imaging Equipment

53.1 All equipment used to conduct diagnostic imaging studies shall be regularly
inspected, maintained, and calibrated, and appropriate records are maintained for
these activities
53.2 Equipment used to acquire or print images for diagnostic imaging procedures must
be safe and appropriate for its intended use. All equipments shall be installed and
operated in accordance with manufacturer specifications.

Diagnostic Imaging Services Regulation Page 51 of 66 Ref. No. HRD/HRS/FRU000

 53.3 Health Facilities providing radiology and diagnostic imaging services must maintain
a current equipment inventory. A current equipment inventory should include
information relating to name of item, manufacturer, and serial number.

53.4 The diagnostic imaging facility shall maintain effective Preventive Maintenance
(PM) as per the manufacturer recommendations; the PM shall include both
preventive and corrective aspects. preventive maintenance procedures are:

53.4.1 visual inspection of the mechanical and electrical characteristics of the

diagnostic equipment covering such things as checking conditions of cables,
watching the tomographic unit for smoothness of motion, assuring cleanliness
with respect to spilling of contaminants in the examination room or the
darkroom, listening for unusual noises in the moving parts of the system
53.4.2 Following the manufacturer’s recommended procedures for cleaning and
maintenance of the equipment, and regular inspection and replacement of
switches and parts that routinely wear out or fail. Electrical safety testing for
patient related equipment.
53.4.3 Each piece of equipment has a checklist for its maintenance schedule, failure
incidence, repairs done.
53.4.4 A written policy to perform inspection on all new equipment prior to
operational use.

53.5 A radiology and diagnostic imaging equipment management program should include
calibrating and maintaining equipment. The program includes also monitoring and
follow-up.

53.6 A copy of operator and safety manuals of all medical equipment and inventory list
with equipment location shall be maintained.

53.7 A written policy for tagging medical equipment shall be maintained which include:
53.7.1 PM with testing date and due date
53.7.2 Inventory number
53.7.3 Safety checks

53.8 A written policy on removal of equipment from service shall be available.

53.9 Elimination of the use of extension cords shall be implemented

53.10 Healthcare professionals (radiologist, radiographers and nurses) shall be trained to

operate the medical equipment assigned to them and the hazards attached to it.

53.11 Records of Staff training certificates on any X-ray modalities must be maintained
properly.

53.12 Reporting of medical equipment incidents and corrective actions taken shall be
maintained in the health facility.

Diagnostic Imaging Services Regulation Page 52 of 66 Ref. No. HRD/HRS/FRU000

 53.13 Each Diagnostic imaging facility shall implement sufficient hardware and software
security measures to ensure that patient information stored in and transmitted by its
computer system, handheld or other devices will be protected from inappropriate
external and internal disclosure.

53.14 Electronic data and information management systems shall meet the diagnostic
imaging facility needs and support the delivery of quality care and service; it shall
ensure the timely availability of diagnostic imaging study results.

54. X-ray film and other supplies

54.1 The organization should identify cassettes, films, chemicals and other supplies
necessary to regularly provide radiology and diagnostic imaging services to its
patients.

54.2 A process to order or to secure essential films, chemicals, and other supplies should
be effective.

54.3 All supplies are stored and dispensed according to defined procedures that
incorporate the manufacturers’ recommendations.

54.4 The periodic evaluation of reagents according to manufacturers’ recommendations

ensures accuracy and precision of results.

55. Radiation Protection and Safety Programs

55.1 Diagnostic imaging services include all medical applications of ionizing and
nonionizing radiation and can be classified in two main group as follows.

55.2 The Federal Authority for Nuclear Regulation (FANR) is exclusively responsible for
licensing all use of radiation in the United Arab Emirates (UAE), the use of ionizing
radiation and radioactive materials in health facilities must comply with FANR laws
and regulations. The Federal Law by Decree No 6 of 2009, Article 25, lists regulated
activities that must be licensed by FANR. These activities form the basis for
developing national regulations. For further information regarding FANR
regulations and requirements please read FANR Regulation No. 24; visit FANR
website www.fanr.gov.ae

55.3 FANR must be formally informed of any new, old or replaced or shifted X-ray
modality.

55.4 Non-Ionizing diagnostic imaging service doesn’t require the Federal Authority for
Nuclear Regulation (FANR) license and approval.

Diagnostic Imaging Services Regulation Page 53 of 66 Ref. No. HRD/HRS/FRU000

 55.5 Health facilities providing diagnostic imaging shall has an active radiation safety
program that includes all components of the diagnostic imaging services provided by
the facility; (including radiation oncology and the cardiac catheterization laboratory).

55.6 Radiologists, medical physicists, radiologic technologists, and all supervising

physicians have a responsibility to minimize radiation dose to individual patients, to
staff, and to society as a whole, while maintaining the necessary diagnostic image
quality. This concept is known as “as low as reasonably achievable (ALARA)

55.7 A radiation safety program that addresses potential safety risks and hazards
encountered in the facility shall be available. The program addresses safety practices
and prevention measures for radiology and diagnostic imaging staff, other staff, and
patients.

55.8 All radiation employees should be trained regularly on radiation safety.

55.9 Radiation safety program requirements includes:

55.9.1 Written radiation policies and procedures that support compliance with all
applicable local and federal regulations.
55.9.2 Written policies and procedures for handling and disposal of infectious and
hazardous materials. A register shall be kept on the safe disposal of all
radioactive waste
55.9.3 Identified radiation safety risks are addressed by specific processes or devices
that reduce safety risks (such as lead aprons, radiation badges, etc).
55.9.4 Radiology and diagnostic imaging staff are oriented to safety procedures and
practices and receive education for new procedures and hazardous materials.

56. General Safety and Security Management

56.1 Diagnostic imaging facility shall ensure that the health care environment is safe. A
safety management system shall be developed and implemented in the facility
include fire safety, hazardous waste, emergencies, security, facility

56.2 The facility shall establish a fire safety plan for early detection, confining,
extinguishment, rescue, evacuation and alerting the Dubai Civil Defense

56.3 The facility shall maintain fire extinguishers and fire protection equipment and
devices as per the Dubai Civil Defense requirements

56.4 There should be evacuation maps posted in the facility to indicate current locations
marked with "You are here" to provide information regarding Escape routes and Fire
exits.

Diagnostic Imaging Services Regulation Page 54 of 66 Ref. No. HRD/HRS/FRU000

 56.5 The facility staff shall be aware about the following:
56.5.1 Location and use of fire hose reel/cabinets/blankets
56.5.2 Assembly points
56.5.3 Fire alarms/ call points break glass / pull station.

56.6 Security personnel (if available) should be educated and provided with information
in relation to security risks and responsibilities and oriented on their scope of work,
fire safety and emergency codes.

56.7 There should be a written policies on the following that includes but not limited to:
56.7.1 Safe keeping of patient belongings.
56.7.2 Lost and found items
56.7.3 How to contact the local police, in case of need

56.8 Hazards that might lead to slipping, falling, electrical shock, burns, poisoning, or
other trauma should be eliminated

56.9 Employees dealing with hazardous substances (if available) shall have protective
clothes or equipment as required.

56.10 Proper storage and containers for disposing clinical and general waste material shall
be maintained.

56.11 Contracting with a specialized company to transport and destroy medical waste
materials shall be according to the conditions issued by Public Health Department in
Dubai Municipality.

56.12 Staff should be educated and provided with information on waste management, fire
safety, hazardous substances and their responsibilities.

Diagnostic Imaging Services Regulation Page 55 of 66 Ref. No. HRD/HRS/FRU000

Appendix 1: Minimum X-ray Room Surfaces and Shielding Thicknesses
Main X-ray
Main X-ray Minimum Recommended Structural Shielding Minimum Shielding
Applications Required Surface Material (Walls)6 and Doors Thickness and Height
Walls: 1.5 mm
Conventional
15 m² Walls: Lead Doors: Lead Doors: 1.5 mm
radiography
Height: 1.80 m
Combined Walls: 1.5 mm
20 m² Walls: Lead
Radiography and Doors: 1.5 mm
Doors: Lead
Fluoroscopy Height: 1.80 m
Walls: 1.5 mm
Computed 24 m²
Walls: Lead Doors: 1.5 mm
Tomography (Length: 6 m
Doors: Lead Height: from floor to
(CT) Width: 4 m)
ceiling
Walls: normal stone
9 m² Walls: Stone Wall Board Doors: hard wall (2.5 cm min)
Mammography
(3m x 3m) wood or steel Doors: 1 mm Steel or
2.5 cm of hard wood
6 m² Walls: Stone Wall Board Doors:
Dental 2.5 cm stone wall
(2m x 3m) normal door
Walls: normal stone
Panoramic and wall (2.5 cm min
2m x 3m Walls: Stone Wall Board
Cephalometric And 1mm Lead behind
cassette holder
Bone
2m x 3m Walls: Stone Wall Board Normal wall
Densitometry
Chiropractic Walls: 1 mm lead
15 m² Walls: Lead Doors: Lead
X-rays Door: 1 mm Lead

6
Walls shall be 6 inches thick made of Ferro concrete or 9 inches if made of blocks and if the block are hollowed
out then it shall be placed with lead or shall be cover with barium, the double main entrance and the developing
room shall be provided with lead, affix red alarming lights over the main entrance and tag some warning notes at
the proper places.

Diagnostic Imaging Services Regulation Page 56 of 66 Ref. No. HRD/HRS/FRU000

Appendix 2: Diagnostic Imaging Facility Mandatory Emergency Medications

No. Description Qty8 Remarks

No. Description Qty7 Remarks

1 Inj. Adrenaline 1:1000 5 Anaphylaxis or acute angio-oedema
10 Bradycardia, Organophosphate and
2 Inj. Atropine 600mcg
Carbamate overdose
3 Inj. Amiodarone 50mg/Ml 2 Tachyarrhythmia, cardiac arrest
4 Inj. Dextrose 50%, 50ml 2 Hypoglycaemia
5 Inj. Chlorpheniramine 10mg/Ml 5 Adjunctive treatment in anaphylaxis
6 Inj. Furosemide 20mg/2ml 3 Relief of pulmonary oedema
7 Inj. Hydrocortisone 100mg/2ml 3 Acute asthma attack and post anaphylaxis
Inj. Dopamine 200mg/5ml 2 Hypovolaemic shock cardiogenic shock,
8
CHF
9 Inj. Aminophylline 250mg/10ml 2 Bronchospasm
10 Inj. Salbutamol 500mcg/Ml 2 Bronchospasm
11 Inj. Glucagon 1mg 2 Hypoglycaemia
Salbutamol Aerosol Inhalation 1 Box Asthma attack
12
Nebules
13 Regular insulin 1 Box For the treatment of Hyperglycaemia
14 Nitroglycerine 1 Box First line treatment for chest pain.
15 Clopidogel 1 Box First line treatment for chest pain.
16 Aspirin 325mg tablets 10
17 Adenosine 6 Supraventricular tachycardia (SVT)
IV Fluids such as Ringer Lactate, 5 For hypovolemia
18 Dextrose Water, Dextrose Saline, each
Normal Saline.
19 Water For Injection 1 Box To mix hydrocortisone inj, etc.
20 Water For Injection 1 Box To mix hydrocortisone inj, etc.
21 Epinephrine (Auto-Injectors) 2
22 Normal Saline 10 ml 10 For flushing after Adenosin etc

7
The quantities listed cannot be exceeded and the patient should not be charged for more than the published current
federal price list.

Diagnostic Imaging Services Regulation Page 57 of 66 Ref. No. HRD/HRS/FRU000

Appendix 3: Recommended Quality Control procedures

The following are Quality Control procedures for some Diagnostic imaging equipments as
recommended by the American Association of Physicists in Medicine and The American
College of Radiologists “ACR”

1. Quality Control for radiographic units

1.1 Daily Visual Checks
1.2 X-ray Tubes and Collimators; test all the following parameters at least annually:
1.2.1 Beam Quality
1.2.1.1 Light Field/X-ray Field Alignment (Congruence)
1.2.1.2 X–Y Scale (Field Size Indicator) Accuracy
1.2.1.3 Positive Beam Limitation System (PBL)
1.2.1.4 X-ray Beam–Bucky Alignment
1.2.1.5 Focal Spot Size
1.2.2 X-ray Generators
1.2.2.1 Kilovoltage Calibration
1.2.2.2 Exposure Timer
1.2.2.3 Beam Quantity (mR/mAs)
1.2.2.4 Automatic Exposure Control (AEC)
1.2.3 Grids The performance of the grid needs to be checked at least annually.
1.2.3.1 Artifacts
1.2.3.2 X-ray Beam – Grid Alignment and Timing
1.2.4 Electrical Safety
1.2.5 Cassettes, Screens, Films, and Chemicals
1.2.5.1 Screen-Film-Cassette Speed Matching
1.2.5.2 Screen-Film Contact
1.2.5.3 Screen Cleanliness
1.2.5.4 Cassettes and Cassette Identification
1.3 Quality control of Conventional Tomography units: The performance parameters to
be tested are identical to those listed in radiographic unit QC in addition to the
following:
1.3.1 Motion
1.3.2 Tomographic Exposure Angle Accuracy
1.3.3 System Spatial Resolution
1.3.4 Accuracy of Cut Level
1.3.5 Section Thickness
1.4 Quality control of Portable X-ray systems
1.4.1 High Frequency Systems
1.4.1.1 X-ray Tube and Generator
1.4.1.2 Radiation Output During Extended Use
1.4.2 Capacitive Discharge Systems
1.4.2.1 kV Calibration
1.4.2.2 Leakage Radiation
1.4.2.3 Beam Quantity
1.4.3 Additional Tests

Diagnostic Imaging Services Regulation Page 58 of 66 Ref. No. HRD/HRS/FRU000

 1.5 Quality control of Fluoroscopic equipment
1.5.1 Daily
1.5.2 Monthly or More Frequently If Indicated
1.5.3 Fluoroscopic Mode: Tested Annually or More Frequently If Indicated
1.5.3.1 Typical Exposure Rates
1.5.3.2 Maximum Exposure Rates
1.5.3.3 Image Quality
1.5.4 Radiographic Mode: Tested Annually or More Frequently If Indicated
1.5.4.1 Kilovoltage Calibration
1.5.4.2 Radiation Quality (HVL)
1.5.4.3 X-ray Anti-scatter Grid
1.5.4.4 Collimation
1.5.4.5 Image Intensifier Input Exposure Rate (IIIER)
1.5.4.6 Acceptance Testing
1.6 Quality control for Darkrooms, Processors, Film, and Cassettes
1.6.1 Daily
1.6.2 Weekly
1.6.2.1 Darkroom Cleanliness
1.6.2.2 Cassettes
1.6.3 Monthly
1.6.3.1 Film Storage
1.6.3.2 Darkroom Conditions
1.7 Quality Control for Computed Tomography All computed tomography (CT)
equipment shall be evaluated upon installation and subsequently monitored at least
annually or more often if required
1.7.1 PERFORMANCE EVALUATION
Performance monitoring must be performed on each CT unit at least annually.
This evaluation should include, but not be limited to, the following:
1.7.1.1 Alignment light accuracy
1.7.1.2 Alignment of table to gantry
1.7.1.3 Table/gantry tilt
1.7.1.4 Slice localization from scanned projection radiograph (localization
image)
1.7.1.5 Table incrementation accuracy
1.7.1.6 Slice thickness
1.7.1.7 Image quality
a. High-contrast (spatial) resolution
b. Low-contrast sensitivity and resolution
c. Image uniformity
d. Noise
e. Artifact evaluation
1.7.1.8 CT number accuracy, linearity, and homogeneity
1.7.1.9 Display devices
a. Image display monitor(s)
b. Hard-copy display unit(s), if available
1.7.1.10 Dosimetry

Diagnostic Imaging Services Regulation Page 59 of 66 Ref. No. HRD/HRS/FRU000

 a. CT dose index (CTDI)
b. Patient radiation dose for representative examinations
1.7.1.11 Safety evaluation
a. Visual inspection
b. Work load assessment
c. Scatter and stray radiation measurements (if work load and other
related parameters have changed since acceptance testing or if CT
fluoroscopy is routinely performed)
d. Audible/visual signals
e. Posting requirements
1.7.1.12 Monitoring Required after Replacement or Repair of a Major
Component
1.7.1.13 Patient Radiation Dose

1.7.2 QUALITY CONTROL PROGRAM

A continuous quality control (QC) program shall be established for all CT units,
the QC program should include, but not be limited to, the following:
1.7.2.1 Alignment light accuracy
1.7.2.2 Slice thickness
1.7.2.3 Image quality
a. High-contrast (spatial) resolution
b. Low-contrast sensitivity and resolution
c. Image uniformity
d. Noise
e. Artifact evaluation
1.7.2.4 CT number accuracy and homogeneity
1.7.2.5 Digital display fidelity

1.7.3 ACCEPTANCE TESTING

Initial performance testing shall be performed upon installation and should be
completed before clinical use.

1.7.4 FOLLOW-UP PROCEDURES AND WRITTEN SURVEY REPORTS

1.8 Quality control for MRI equipment

1.8.1 PERFORMANCE EVALUATION
The performance of each MRI unit should be evaluated at least annually. This
evaluation should include, but not be limited to, the following tests:
1.8.1.1 Magnetic field homogeneity.
1.8.1.2 Slice position accuracy.
1.8.1.3 Slice thickness accuracy.
1.8.1.4 Radiofrequency (RF) calibration for all coils.
1.8.1.5 Frequency and gain/attenuator verification (prescan values).
1.8.1.6 Image signal-to-noise ratio (SNR) for all coils.
1.8.1.7 Intensity uniformity for all volume coils.
1.8.1.8 Phase stability and image artifact assessment for all coils.

Diagnostic Imaging Services Regulation Page 60 of 66 Ref. No. HRD/HRS/FRU000

 1.8.1.9 Softcopy (monitor) fidelity.
1.8.1.10 Evaluation of quality control (QC) program.

1.8.2 QUALITY CONTROL PROGRAM

A continuous QC program shall be implemented for all MRI units. The
program should be established with the assistance of a medical physicist/MR
scientist. The QC program should include, but not be limited to, the following:
following:
1.8.2.1 Setup and positioning accuracy (mechanical inspection).
1.8.2.2 Central frequency.
1.8.2.3 Transmitter gain or attenuation (head coil RF calibration).
1.8.2.4 Geometric accuracy (gradient calibration).
1.8.2.5 High-contrast spatial resolution.
1.8.2.6 Low-contrast detectability.
1.8.2.7 Image artifact assessment.
1.8.2.8 Film processor QC.
1.8.2.9 Hardcopy fidelity.

1.8.3 ACCEPTANCE TESTING

The acceptance testing protocol should include an evaluation of all coils.

1.9 Quality Control for Ultrasound

All ultrasound equipment must be evaluated upon installation (acceptance testing) and
routinely thereafter to ensure that it is functioning properly.

1.9.1 PERFORMANCE EVALUATION Ultrasound system performance evaluations

must be performed at least annually, in addition to routine quality control (QC) as
described below. The following performance evaluation tests must be performed at
least annually on all machines and transducers:
1.9.1.1 Physical and mechanical inspection.
1.9.1.2 Image uniformity and artifact survey.
1.9.1.3 Geometric accuracy.
1.9.1.4 Contrast resolution.
1.9.1.5 Fidelity of the ultrasound scanner electronic image display(s).
1.9.1.6 System sensitivity.

1.9.2 QUALITY CONTROL PROGRAM

A continuous QC program is essential to assure the proper functioning of all
ultrasound equipment. Routine QC is typically performed by appropriately trained
sonographers or equipment service engineers. Transducers are a weak link in the
ultrasound imaging chain since they are easy to drop, their cables may be easily
kinked and stressed, and the active elements are relatively fragile.

All scanners and all transducers in routine clinical use should be tested quarterly, but
must be tested at least semiannually. This should allow problems to be identified

Diagnostic Imaging Services Regulation Page 61 of 66 Ref. No. HRD/HRS/FRU000

 before the diagnostic utility of the equipment is significantly impacted. These tests
must include:
1. Physical and mechanical inspection.
2. Image uniformity and artifact survey.
3. Geometric accuracy (only for mechanically scanned transducers).

All transducer ports on each scanner should be tested using at least 1 transducer.
Electronic image displays, both those on the ultrasound equipment and those used
for primary interpretation (e.g., workstation displays), should be tested \

1.9.3 ACCEPTANCE TESTING

The performance of all ultrasound imaging equipment must be evaluated at the time
it is acquired.

1.9.4 WRITTEN SURVEY REPORTS AND FOLLOW-UP PROCEDURES

1.10 Quality Control for Mammography Equipment

1.10.1 A structured quality control program must be employed to monitor the performance
of mammography equipment and to provide a record in case of machine failure. The
procedures must be performed regularly and require careful, consistent record
keeping.
1.10.2 For film screen mammography equipment, the following should be checked and
documented regularly
1.10.2.1 Processing:
1.10.2.2 Film Density
1.10.2.3 Image Contrast
1.10.2.4 Entrance Skin Exposure (ESE) (free in air\
1.10.2.5 Radiation Output: The mR/mAs for a standard kVp and distance should
be measured
1.10.2.6 Half value layer
1.10.2.7 Screens

1.10.3 For mammography systems with image receptor modalities other than screenfilm,
the quality assurance program shall be substantially the same as the quality
assurance program recommended by the image receptor manufacturer
1.11 Quality control for Digital Subtraction Angiography (DSA) systems.
1.11.1 Daily
1.11.2 Annually or More Frequently If Indicated
1.11.2.1 Fluoroscopic System Evaluation
1.11.2.2 Radiographic System Evaluation
1.11.2.3 Spatial Resolution
1.11.2.4 Contrast Resolution
1.11.2.5 Detector Sensitivity
1.11.3 At Acceptance and As Needed

Diagnostic Imaging Services Regulation Page 62 of 66 Ref. No. HRD/HRS/FRU000

 Table 1Quality Control Procedures For Film-Screen Mammography

1.12 Quality Control for Nuclear medicine unit

All nuclear medicine imaging equipment shall be tested upon installation and monitored
at least annually by a Qualified Medical Physicist or other qualified individual to ensure
that it is functioning within manufacturer specifications and accepted performance
standards

1.12.1 PERFORMANCE EVALUATION

The following characteristics shall be evaluated for the equipment to which they
apply on at least an annual basis.
1.12.1.1 Planar image quality
a. System uniformity and intrinsic uniformity, if possible
b. Spatial resolution (intrinsic or system)
c. Spatial linearity
d. Energy resolution
e. Sensitivity
f. Multiple window spatial registration
g. Count rate capability
h. Collimator integrity
1.12.1.2 Tomographic image quality
a. Uniformity and noise
b. Spatial resolution
c. Contrast
1.12.1.3 Safety features and interlocks
1.12.1.4 Estimates of Organ Dose from Radiopharmaceuticals

1.12.2 ACCEPTANCE TESTING

Initial performance testing of imaging equipment shall be performed upon
installation and should be completed before clinical use.

Diagnostic Imaging Services Regulation Page 63 of 66 Ref. No. HRD/HRS/FRU000

 1.12.3 FOLLOW-UP PROCEDURES AND WRITTEN SURVEY REPORT
1.12.4 RADIATION SAFETY

Diagnostic Imaging Services Regulation Page 64 of 66 Ref. No. HRD/HRS/FRU000

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