Manual Similarities and Differences
Manual Similarities and Differences
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ABSTRACT
EDUCATION FOR LABOUR
INTEGRATION OF
DISADVANTAGED PEOPLE
GLOBAL COMPARATIVE ANALYSES.
SIMILARITIES AND DIFFERENCES OF THE
COMPARATIVE ANALYSIS OF THE BEST PRACTICES IN
GERMANY, ITALY, ROMANIA AND SPAIN
This project has been funded with support from the European
Commission. This publication reflects the views only of the
author and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
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PROLOGUE
The Grundtvig program, which already comes to an end, has allowed us to perform several actions to
strengthen the exchange of experiences among different organizations related to adult education.
In this project, with the active participation of organizations as Promoción Educativa, Soc. Coop. from Spain;
Emobilpress from Italy; The Centre For Democratic Development (CDD) from Rumania and Bida E.V. «Kultur
Und Bildung» from Germany, we have shared experiences in promoting good practices in the management
of assorted services directed to the adult population in each country.
Although the project was initially conceived for four organizations, the non-acceptance of Euroinfo Center,
from Bulgaria has forced us to slightly modify the Action Planning.
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SIMILARITIES AND
DIFFERENCES
of the comparative analysis of the best practices in each
country: Germany, Italy, Romania and Spain.
Global comparative analyses of the best practices
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1. PROJECT FOCUSED ON
THE PERSON
This criterion is present in all the activities presented In the majority of these organisations a certain
by organisations so that, one way or another, they sensitivity appears regarding the individual
are clear that they know that the centre of activities differences of the people, differences which are very
and the organisation is the person, even though they often transformed into the basic element for the
are considered from multiple aspects and development of their own capacities for integration.
approaches. Each one emphasises that feature of Therefore, the distinction is clear, although it is not
the person around which their interventional activities always perceived by them, among the self-same
pivot. goals of the person, that very often they are
The diversity of the approaches is conditioned by the understood in their specific needs and the methods
perspective from which the person is considered. we use to confront those needs.
The sensitivity of the work is related to the type of
All the organisations consider that their working activity which is performed and to the time which the
projects have been created to respond to the needs beneficiary stays in the care centre. In promotional
of specific people, in the majority from vulnerable employment centres, the time which the beneficiaries
groups and thus they have placed them at the centre spend is lower than that which they spend in support
of their objectives in order to construct around them programmes for people with disabilities, for example.
different educational methods and/or social In the latter case, the relationship between the
intervention. organisational team and the beneficiaries is greater
One of the aspects which stands out from this and the sensitivity for detecting special needs, mainly
analysis is the fact of considering that the value and of an affective nature, is also greater.
wealth of the person is expressed in their differences,
because putting the person at the centre of the The level of involvement of these organisations with
organisation does not mean attending to all of them the beneficiaries which they attend is much higher
in the same way. than what the public might imagine.
No differences exist in the treatment or consideration
It is precisely this distinction - the right to be different for their origin (ethnic, racial or of any other type) in
and the fact of expressing it in distinct feelings - any of the organisations which have participated.
which makes it necessary to seek diverse methods of Although these considerations are in many cases
intervention. taken into account in order to establish the most
The person is thus considered as a specific human appropriate social or educational intervention
being with an individual reality who should be strategies, both for the beneficiaries themselves as
attended to in this dimension. well as for those persons belonging to the host
groups.
“Everyone is equal in my work and will be
treated with respect and caution in our With respect to the treatment of the beneficiaries,
encounters. I put a lot of value on my there is no situation which shows anything contrary to
consultations with each respective person. the fact that all people are treated with respect: this
This is a prerequisite to finding a good factor being considered as a special awareness of
match in assisting each individual“. (Julia their dignity, expressed in their ways of thinking, their
Kälber, ASB) origin, their convictions or any other fact which
manifests their way of being a person.
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The organisations understand that the possibility of
continuing their work involves presenting realistic In the current situation of changes in Europe, and
projects with attainable objectives according to the especially in Spain, the Spanish partner made the
possibilities of the context and each person. In this following reflection:
sense the Rumanian reflection serves as a synthesis.
“Although many people have experience in
educational work with vulnerable groups,
often the objectives are realistic in the
Due to the organisations´ experience in initial planning, but due to many factors,
working in the educational field and with some internal and some external, these
specific vulnerable group individuals, the goals become utopian.
projects designed realistic objectives, For example, the economic factor
around the vulnerable persons and their particularly affects the ability to achieve
particular contexts. Some of the projects certain objectives (realistic planning).
were strongly connected to the local In recent years, the Spanish situation has
context: the Partnership for Education changed considerably, so many projects
which offered grants to realistic and with realistic goals up until two years ago,
achievable local projects, some of them have had to modify their objectives by
were connected to the people, such as the lowering their goals to achieve successful
refugee project which supported them to results.
achieve personal purposes by using These situations must change and it is the
specific Rumanian legislation and tools duty of the authorities to work to achieve
and some of them to both. (Roma, Youth stability to safeguard organizations
and Women’s projects) working with vulnerable groups.
The target to achieve better levels of
Perhaps the proposal of the German partner is also employment today in Spain is unrealistic
of use: because unemployment is too widespread
in the country.” (SP)
“In my work, it is important to set small
aims so that each person can achieve
something, at least. Disabled people need
more attention and time than normal
people. It is not just work with disabled
people, it is a profession”. (Christian Tabel,
Reha, GE)
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2. PARTICIPATIVE DIMENSION
“All projects were designed in a specific In the Spanish case, however, this characteristic is
format to obtain, appreciate and use the fulfilled to a lesser extent, because very often the
contribution of its staff and target groups participation of the technicians and/or the interested
and even indirect beneficiaries. All team parties is considered more than the final targets.
projects were characterized by staff
dedicated to their specific vulnerable The description of the group work in Rumania stands
groups”. (RO) out which globally expresses the aforementioned
implication:
Another aspect of this criterion is the need to “The participatory approach was designed
consider the participation of all the members of the from the level of objective settings.
organisation in the formulation of their goals or of the Participatory design and delivery were
objectives of a specific project. In the best-case provided through explicit involvement of the
scenario it would be desirable to include the active vulnerable groups (refugees, Gypsies,
participation of the beneficiaries of the actions. youth and women’s´ projects), including
constant dialogue (interactive training and
Reflection of the Spanish member: counselling for women, refugees and
Rumanians). Constant dialogue was used
“We detect a feature: the larger the by the Partnership for Education project,
organization, the more difficult it is to even if in the classical format of grant
consider the views of the technicians who allowance one could not expect
work directly with the groups.” (SP) communication with the beneficiaries”. (RO)
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2.2. EXTERNAL LEVEL
The complementarity principle is necessary in the subjects, we also advance in the consolidation of
formulation of integrated projects in the social synergies which enable us to take advantage of
networking environment where everyone works. resources present in other organisations in order to
achieve more difficult goals and/or extend the
However, it is possible to appreciate the existence of services to more beneficiaries.
isolated projects, mostly from organizations that have
priority for ideological or religious goals, which do not We should highlight a specific fact, that in order to
take into account input from other organizations in share diverse capacities and ways of operating with
the area or other projects in the sector. The local other centres or organisations, it is necessary to
coordination and sectoral organization appear as key know clearly their capacities and scope, which
elements for success in the medium to long term implies that a permanent work of evaluation on the
social intervention projects. In this case, all part of the organisations is necessary.
organizations selected include in their planning
coordination with other organizations in the area or Networking is a condition for survival of
sector and in particular the local government trying to organizations working in social intervention. In this
coordinate some of the performances. case, all organizations have experience in
networking and not only involved in various
The majority of the organisations which are working networks, but in some cases they themselves
in these types of projects know more functionally promote networking and the exchange of
than theoretically this dimension of complementarity. experiences.
In all the cases, the project partners have reported For the formulation of many projects co-financed by
the complementarity present in the subjects related the EU’s condition networking, the same project is a
to the project. good example of this dimension.
Today, in practice, the synergy between the different
social participants in the promotion of coordinated
activities designed to respond to the specific needs of
the beneficiaries in each case is a more widespread
practice.
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3. OPERATIONAL CAPACITY
The qualification criteria vary depending on the type of organization. In organizations working directly with vulnerable
people, a highly experienced staff (with relationship skills adapted to such persons) with a theoretical qualification,
but with a low level of social skills, is often more important. We believe that in the overall development and
implementation of a project both people must be present. But in this project, professional and experienced staff and
experts were involved in all the projects, not only one, but all as partners.
In Germany, also, all members of the organisations However, this characteristic is naturally presented in
have the possibility for further education, which means organisations devoted from a professional level to the
studies and vocational qualifications. On the one attention to vulnerable people, but exist in Spain and
hand, the different qualifications are included in daily Rumania movements which have been created on
work while, on the other hand, they encourage the the initiative of the beneficiaries themselves where
diversity of the network. All members participate the condition of highly qualified personnel for the
regularly in training, in order to always be at the latest performance of the actions is not applicable.
social/educational/therapeutic level. Employers require
active participation in training and bear the costs for it. The experience of the work team remains especially
Through regular self-improvement training, a linked to the capacity towards a logical and coherent
continuous development of daily work within the formulation of the goals, a dimension which is
respective organization is achieved. acquired over time, while at the same time it is further
strengthened with other organisations related.
"I am very happy that my employer allows
me an additional qualification or training. The organisations we have worked with are, in
Thus, I get the chance to use the general, in the process of growth. They consolidated
knowledge for my organisation and my their working structure progressively according to
clients. I become an esteemed specialist for circumstances, needs and possibility of using new
my work". (Christian Tabel, Reha, DE) resources on the part of their members. They
recognised the need of a rational and intelligent use
In summary, this dimension, present in all the of the resources, considering their scarcity.
organisations, is a dynamic reality. The need for
permanent training in this field, as expressed by the In the group, the use of ICT was not specially
German team, must be maintained alive, during time. mentioned, due to the fact that it is already a reality
With the same insistence we have spoken about the fully incorporated into their daily work. If necessary,
need to promote European exchange programmes we have to develop a greater use of the networks in
between people working in similar areas. order to promote collaborative learning or functional
use of networks open to new experiences and
methods of intervention.
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3.2. AT THE FINANCIAL LEVEL
In the organisations, there were no problems to the situation varies considerably. While in many
financial justify their actions. Although it can be done countries it can be said that the work of their
in various ways. Generally, for the smaller technicians is guaranteed, the situation in Spain and
organizations it is sufficient to present the accounts Romania, currently, is very difficult because the
for each year in the corresponding register and in majority of the organisations working in European
many cases to justify the specific actions before the projects have to contract staff only for the duration of
organizations (public or private) which have financed the project.
the project. This principle is understood to be valid
and necessary in all cases. Gender equality is another dimension of the work
with people at risk from social exclusion. In general,
The larger organisations must be audited for all the projects, gender equality represents one of
periodically. Their projects were audited by local, the most important goals, not only for women´s
national or European authorities. All members agreed projects, but also for those who work with women
that smaller projects require internal audits and who are victims of gender violence, although in some
others are subject to external audits contracted organisations such a disposition turns out to be
directly by themselves or imposed by the clearer.
Management Authority. For the participants, this rule
seems very important. With regard to financing by Now, the gender equality objective is considered to
means of safe and stable sources, the organizations be more a transversal objective of the institutions
seek to maintain their own financial sources. than a specific goal of the projects.
However, this is not always possible. Often, as at this
time, the non-profit making organizations struggle to
attain their goals but they have great financial
problems to achieve them.
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4. FROM A DEFINED THEORETICAL
FRAMEWORK
Throughout their developmental process the “Often, the projects were especially
organisations which have been involved in this work designed to encourage the participation of
have progressively defined their own framework of its beneficiaries and encourage them to
actions. express their ideas: in the case of the
The organisations believe that the framework of PROFAMILIA project, the women
ideological reference is one more instrument in developed their own thoughts concerning
service to attain the goals of the institution for the their inclusion in the labour market. Local
promotion of the rights and opportunities of the most teachers in the Partnership for Education
vulnerable people. project expressed their local
needs/thoughts when designing their
The organisations are open to the participation of projects which received grants from the
their members in order to enrich the analytical CEDU organization. A flexible approach
perspectives of the reality from the ideological was developed by the Refugee Project in
framework of reference. order to be open to the variety of ideologies
The analysis and evaluation of the projects allows us, and thoughts”. (RO)
in many cases, to enrich the ideological framework
itself, based on different approaches to the person.
Awareness exists in the organisations regarding the
In general, in so far as the organisations work on importance of being permanently open to opinions,
projects co-financed by Europe, they progressively suggestions and approaches proposed by the
enrich their approaches and their own reference personnel of the institutions which is enriched in the
models with goals proposed by the European daily work with the beneficiaries of the projects.
Commission in the various Programmes in which the Continuous work on the network with other
projects are included. organisations which attend to similar subjects is also
very important.
In the majority of the organisations a correspondence
exists between their framework references -
expressed in their own statutes – and the projects
developed. This involves considering people with
their individual differences, with their equality of rights
and opportunities and with the right which we all have
to preserve our own privacy. A key element of our
work is the promotion of respect and the dignity of
each person with whom we work.
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5. WITH RESPECT FOR THE KEY
PRINCIPLES OF THE
EUROPEAN UNION
In the organisations there is an awareness of being Another criteria which expresses respect for the
part of the European Union, not only as an economic principles of the European Union is the fact that we
union but also as a union of values which builds a have managed to functionally integrated the
society ever more at the service of the individual contributions of the volunteers in the social
based on the principles expressed in the EU Charter intervention projects without eliminating jobs.
of Fundamental Rights (The Treaty of Lisbon). Work
is performed with more respect for the equality of
opportunities in the widest sense and for the
promotion of the gender perspective as a key to the
planning and performance of projects. The opinions
of the technical personnel are taken more into
consideration jointly with other types of political,
ideological or economic in the institutions.
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6. CREATIVE CAPACITY
“…All the participants in the project should contact with other organisations and especially with
have the possibility of continuous education the beneficiaries the projects are aimed at. Another
and new learning. Learning and growing important factor is the ongoing process of evaluation
together. Together, discussing and working of each project being carried out, but also of the
for the common goals ahead”. (Bärbel process of growth itself of the organisations.
Kälber, Private School of Social and
Economy, Suhl) As our Rumanian partner points out:
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7. THE MULTIPLIER EFFECT
This dimension is progressively consolidated over objectives both to the Public Administration as well
time. The majority of the member and associated as to those private organisations which activate in the
organisations understand that the multiplier effect sector.
occurs firstly because of the daily relationship with
other similar organisations. The presentation of “… Indeed. Autonomy is important in the
reports and the participation in work networks management of organizations: that is to
strengthens the multiplier effect of the results of the say, to enjoy independence from
projects. established power and although it is
important to network with local authorities, it
The very same structure of these projects have is also important not to create a permanent
enabled the creation of the multiplier effect through dependence on them, because if you lose
meetings with similar local entities and organisations, autonomy in the development of projects
which encouraged the spreading of the contents the vitality is lost.” … (SP)
developed and even more the reflection regarding
the social intervention practices chosen in each case.
Another essential factor in the multiplier effect is the
We have agreed, as well, that (we can learn from the viability of the projects which is obtained from
experience of other organisations and people). networking but also from the permanent spreading of
Therefore, it is necessary to foster in the workforce a strategies and results. In our case, the majority of the
permanent opening in order to take on board new organisations have published their activities on their
experiences in the broadest sense of the word. The own websites and the Spanish organisation has
reciprocal version is also very important. In the same made available to for the transnational project a
way as we are prepared to receive the knowledge of website which it has kept continually up to date.
others, we must be open to offer our experiences to
other organisations or groups which can use them, All the transnational conferences and meetings in this
as instruments, to optimise their own processes of case have acted as effective instruments which
intervention. multiplied the effects of the project.
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8. EVALUATION AND MONITORING
OF THE RESULTS
These are measure which have been proposed for a
long time in the project guides. Today, it is a Direct indicators of the first use (list of courses, list of
requirement for all the social intervention projects. In signatures, photos, minutes of the meetings, etc.),
some cases it has been a difficult task for the but we have also incorporated indirect indicators
organisations to change the strategies and balance (evaluation questionnaires of third parties, interviews
the objectives with operations and desired results. with interested parties, the lists of the governmental
organizations where the activities referred to appear,
There are some differences in the interpretation as etc.).
such, for example, that the German partners
contribute to the idea that each team must feel free to Pending for future projects is the development of new
establish their own work style, without rules defined formulas for approaching the aims in social
transnationally. intervention projects as well as the proposal for new
indicators of the results.
But this refers more to the internal monitoring of the
intervention processes than the evaluation of the In this sense the incorporation of ICT (Information
projects as such. In the case of specific intervention and Communications Technology) is opportune and
projects they understand that for the preventive work useful.
there are now formulas in existence which describe
where, with whom and which subjects should be The formulation of the objectives in measurable
discussed. terms at the quantitative level is a characteristic
which has been present in the majority of the projects
In all interventions, the personnel of the projects presented. Thus, it turns out that in all the cases of
performed periodical evaluations and identified the Good Practices selected, results generally
problems which were analysed and adapted to each measurable in quantitative terms have been shown.
specific reality.
Nevertheless, it seems opportune to insist on the The development of the capacities of establishing the
need for a correct formulation of the goals of the parameters which make it possible to express the
social and educational interventions and of the impacts, that is to say, the changes gained in the
possibility to evaluate the results based on these medium and long term (in quantifiable terms), are
objectives. more difficult to calculate. One conclusion of this
analysis could be the need to make an effort to
The majority of the organisations with which we have achieve progress in the measurement of the impacts.
worked, and especially those whose good practices
have been selected, work in this way.
It is a task which is progressively taken on at different
speeds, but which continually advances. The
formulation of the intervention projects in operational
terms, and citing sources which verify the results, is
are key elements for the evaluation of the work
carried out.
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GENERAL
CONCLUSIONS
of the comparative analysis of the best practices in each
country: Germany, Italy, Romania and Spain.
In summary, this project has made it possible for the The new mobility programmes in Erasmus+ should
international member organisations (one per give us the possibility to establish wider networks
country), as well as the network of associated channelled not only towards disseminating these
organisations at the national level (an average of five results, but also to establishing new mechanisms of
per country), to know the different ways of managing collaboration in the light of the advances obtained in
adult educational projects, understood in the widest the technological and communication resources.
sense.
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+ INFO PROJECT PARTNERS
PROMOCIÓN EDUCATIVA SOCIEDAD
COOPERATIVA THE CENTRE FOR DEMOCRATIC
DEVELOPMENT
Promoción Educativa Sociedad Cooperativa
is an adult education centre, organising courses in The Centre for Democratic Development
the field of personal development, social abilities, (CDD) was set up in 2010 by the Council of Europe
new technologies, courses for people in the labour Information Office staff in Bucharest jointly with other
market and unemployed. It is working with adults in founding members in order to promote human rights
risk of social exclusion: immigrants, people from the and a democratic society.
rural area, women victims of gender violation,
unemployed, senior learners and adults, who haven’t The organisation focused on building a more
finished the obligatory education. inclusive society based on social justice by actively
participating in local groups of action created to
The organisation is a cooperative of social initiative enhance social dialogue and inclusion in favour of
and participates as a coordinator or partner in many disadvantaged people, and best practises exchanges
projects of social and educational intervention at in the field of social economy at the community level.
regional and European level. Currently we’re
executing various European project in the frame of >>> [email protected]
the LLProgramme Grundtvig Workshops.
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