MANAGEMENT- MODEL EXIT EXAM

When total supply is equal to total demand in a transportation problem, the problem is said to be
O a. Degenerate
O b.Unbalanced
O c. None of the above
O d.Balanced

Which one of the following is a capacity utilization option in the short-range planning?
O a. Scheduling jobs
O b. Build inventory
O c. Subcontract
Od. Acquire facilities

Which one of the following is critical in model building and problem-solving process?
O a. Evaluate the alternatives
Ob. Determine the set of alternatives
Oc. Choose an alternative
Od. Identify and define the problem

Any complete group of entities that share some common set of characteristics is:
O a. Population
Ob. Sample
Oc. Census
Od. Population element

The trait theory states that leaders have certain innate traits that enable them to lead. Identify the wrong trait,
O a. Assertiveness
Ob. Illiterate
Oc. Persistence
d. Dependability

Project ideas could come from individuals and institutions in the society that include all of the following except
O a. None of the above
O b. Customers
Oc. Aid and development agencies
Od. Public and private organizations

Select the research approach that focused on understanding a research phenomenon

Oa. Qualitative
Ob. Applied
Oc. Basic
Od. Quantitative
 MANAGEMENT- MODEL EXIT EXAM
The common causes of job stress affecting employees includes all except:
Oa. Role conflict
Ob. Information anxiety
Oc. Occupational demands
Od. Pay raise

Which of the following are not the main tools used in data mining?
O a. Decision trees
O b. Neural networks
O c. None of the above
Od. Rule induction

When a beer bottling filling machine breaks a bottle, the machine must be shutdown, while the broken glass in removed. The
production manager at Dashen Brewery has been using a Poisson distribution with λ = 3 shutdowns per day on overage to
determine the probability of 0,1,2,3.. n shutdowns per day in a random sample of 120 operation days. Using a = 0.05, and P(0)=
0.0498; what is the expected frequency of x = 0 shutdowns?
O a 5.976
O b. 3.867
O c.40
Od. 3.435

Companies will actively promote Knowledge Management (KM) when:

O a. All of the above
O b. Teamwork through electronic collaboration is commonplace within the company
Oc. The business benefits of KM are obvious to executives
Od. Corporate computing infrastructure and transaction application systems are in good shape

Which of the following has the least influence on political orientation of organizations?
O a. Organizational change
O b. Abundance of resources
Oc. Ambiguous goals
O d. Technology and environment

Identify the one which is an extrinsic factor,

Oa. Recognition
Ob. Achievement
Oc. Work itself
Od. Company policy

Which one of the following best describes the main purpose of background of the study?
Oa. It provides summarized information about the phenomenon under investigation
Ob. It indicates the major limitation of the current study
Oc. It clearly indicates the objective of the study
Od. It justifies the need to conduct the study
 MANAGEMENT- MODEL EXIT EXAM
A rating error characterized by the tendency to generalize one positive or negative aspect of a person to the person's entire
performance is,
O a. Error of central tendency
O b. Recency error
Oc. Contrast error
Od. Halo Effect

Mr. Bekalu is unable to perform his job according to his job description. His immediate boss tried all the options and finally Mr.
Bekalu himself submitted a resignation letter before his boss takes any further measures. The kind of separation observed in the
case is:
O a. Involuntary separation
O b. Voluntary separation
Oc. Transferring him to other department
Od. Firing of Mr. Bekalu

Which one is false about a test statistic?

Oa. None
O b. It is used to decide whether to accept or reject the null hypothesis
Oc. It is computed from the population
Od. It is a value computed using sample information

Identify the incorrect statement about employee separation,

O a. Decreased innovation
b. Allows fresh mind to get in
c. Replacement of poor performers
Od. Greater diversity

In Ethiopia, if enterprise's investment in plant and machinery does not exceed birr100, 000 and operates with 5 people including
the owner, it is denoted as
a. Medium enterprise
O b. Small enterprise
Oc. Micro-small enterprise
d. Micro enterprise

Samrawit is a marketing manager in one of the car manufacturing company. She wanted to categorize buyers into segments based
on their knowledge, attitudes, uses, or responses to the car model her company offer. The basis of segmentation Samrawit use is:
O a. Income
O b. Geographic
Oc. Psychographic
Od. Behavioral

Identify the wrong statement about policy, goal and objectives.

O a. Policies are the means by which annual objectives will be achieved
O b. Policies are guides to decision making and address recurring situations
Oc A goal is broader than an objective
Od. Annual objectives do not help in allocating resources
 MANAGEMENT- MODEL EXIT EXAM
The performance of business activities designed to plan, price, promote, and direct the flow of a company's goods and services to
consumers or users in more than one nation for a profit is best termed as;
Oa International operation
Ob. International promotion mix
Oc International marketing
Od. International marketing mix

To minimization dissatisfaction of stakeholders in estimating cost and resources, project manager is required to follow appropriate
steps. Which of the following are steps in estimating cost and time?
Oa. Define project requirements
Ob. All of the above
Oc Make estimate
Od. Decompose requirement into a work-breakdown structure

What is the future value of a 7%, 5-year ordinary annuity that pays $300 each year?
O a $1,260
Ob $1050
Oc $1020
Od $1,725.22

Which of the following are common reasons for failure of most change initiatives?
O a. Participation of employees
Ob External imposition
Oc. Proper training
Od. Clear objectives

A pricing strategy based on buyers' perceptions of value rather than on the seller's cost is:
Oa. Cost-based pricing
Ob. Good-Value Pricing
Oc Customer value-based pricing
Od Value-added pricing

Bargaining power of suppliers decrease when

O a. Suppliers products create high switching costs
Ob. Buyers are large and suppliers are few in number
Oc Suppliers hold uniquely critical material for the buyer
Od. Buyers' switching costs are high

Which level of diversity leads employees to perceive one another through stereotypes and assumptions?
O a Personality and values
O b. Surface-level diversity
Oc. Intermediate
Od. Deep-level diversity
 MANAGEMENT- MODEL EXIT EXAM
Which one of the following is not the characteristic of parametric test?
Oa. The measurement scales should be at least nominal
Ob. The data cases selected for the sample should be independent
Oc The populations from which the data cases are drawn should have equal variances
Od. The data cases should be drawn from normally distributed populations

Factors affecting compensation policy of an organization include the following except,

Oc Competitive pressures
Od. Personal benefits
O a Availability of financial resources
Ob. Government policies

One of the following is a prohibited act according to the legal framework of Ethiopia,
O a Preventing sexual harassment
Ob. Desperate treatment
Oc. Affirmative action
Od. Equal employment opportunity

Which one is different from others?

O a. Audio visual aids intended to be used
Ob. Time, place and cost of the presentation
Oc. Written evidence
Od. Who are the stakeholders and their area of interest

All of the following are important strategies that a manager can use to create a more effective decision-making environment
except:
O a. Rely solely upon himself or herself
O b. Recognize the importance of quality information
Oc. Be ready to try things
Od. Encourage others to make decision

Which one of the following is not the characteristic of goods?

O a Product typically produced at a fixed facility
Ob. Limited customer involvement in production
Oc. Similar products produced
Od. Inconsistent product definition

The information requirements of organization depends on many factor like:

Oa. All of the above
Ob. The culture of organization
Oc. Size of organization
Od. Structure of organization
 MANAGEMENT- MODEL EXIT EXAM
In January 2003, the American worker spent an average of 77 hours logged on to the Internet while at work. Assume the
population mean is 77 hours, the times are normally distributed, and that the standard deviation is 20 hours. What is the
probability that in January 2003 a randomly selected worker spent fewer than 50 hours logged on to the Internet?
O a 0.400
O b. 0.260
O c. 0.026
O d. 0885

Which one of the following is false in aggregate planning in service?

O a. Demand management taking a more active role
Ob. Most services pursue combinations of the capacity and demand options
Oc. Similar aggregate planning to different type of service provided
Od. Major variable in capacity management for services is labor

Identify the wrong statement regarding a product

O a. Products have different life cycles
Ob. A product is anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want
or need
O c. Products does not include services, events, persons, places, organizations, ideas, or a mixture of these
Od. Products are tangible and intangible items created to satisfy needs and wants

Which of the following is the key to building lasting customer relationship?

Oa. Targeting those with switching costs
Ob. Delivering values at the door gate
Oc Building superior customer value
Od. Emphasis on production concept

One of the following is incorrect about management development,

Oa. Improves labor-management relations
O b. Addresses performance deficiencies
Oc. Aims at filling current skill gaps
Od. Prepares managers for assuming higher positions

A role profile in job analysis involves the following except.

O a Competencies
Ob. Accountabilities
Oc. Outcomes
Od. Resources

When a car buyer choose to order a global positioning system (GPS) and Bluetooth wireless communication, the possible product
pricing strategy for the products mentioned is;
O a. Captive product pricing
Ob. Optional product pricing
Oc. By product pricing
Od. Product line pricing
 MANAGEMENT- MODEL EXIT EXAM
According to Fiedler's contingency theory, the amount of mutual trust, loyalty, dependability, and support between a leader and
his or her employees is
a. Leader/member relations
Ob. Mental models
O c. Task structure
Od. Positioning power

Which determinant of service quality involves approachability and ease of contact?

O a. Competence
Ob. Courtesy
Oc. Responsiveness
Od. Access

Identify the wrong claim about organizational development,

O a. Improves organizational effectiveness
Ob. Deemphasizes collaboration and participation.
Oc. Improves employee well-being
d. it is collection of change methods
Assume ABC Company has preferred stock that pays an $8 dividend per share and sells for $100 per share. If ABC issued new
shares of preferred, then it would incur an underwriting (or flotation) cost of 2.5%, or $2.50 per share, so it would net $97.50 per
share. What would be the company's cost of preferred stock?
a 8.00%
Ob 6.40%
O c. 31.25%
Od 820%

Which of the following is not important when promoting products for an international market?
O a. Language
Ob. Personal interest
Oc Culture
Od Media

Which one of the following is an ordinal scale data

Qa. Zip code
Ob. Political affiliation
Oc Students grade
Od Nationality

From the foreign market entry strategies, involves the least change in the company's product lines, organization, investments, or
mission.
O a. Import
Ob Export
O c. Joint venture
Od. Franchise
 MANAGEMENT- MODEL EXIT EXAM
Which one of the following helps in evaluating the effect of changes on the parameter values of a liner programming problem on
the optimal solution?
O a Simplex
Ob. Simulation
Oc Duality
Od. Sensitivity

Which of the following is not among the reasons for the project control?
a. To take care of past projects
Ob. To track progress
Oc. To detect variance from plan
Od. To take corrective action

Identify the wrong statement about organizational change.

O a Change can result from both outside and inside stimuli
Ob. Change is largely structural in nature
Oc. An enterprise can be changed in several ways
Od. Stability is always better than change in organizations

Which of the following is the correct sequence (from bottom to top) of the Corporate Social Responsibility obligation according to
Carroll's pyramid,
Oa. Ethical, legal, economic, philanthropic
Ob. Economic, ethical, legal, philanthropic
Oc. Economic, legal, ethical, philanthropic
Od. Economic, Philanthropic, legal, ethical

Demand of a product in an international market is said to be elastic when

Oa. Demand increase while the price has no change
Ob. There is no change in demand though the price is substantially changed
Oc. A large changes in price produce little change in demand
Od. A small change in price produces a large change in demand

Which of the following international entry strategy require firms to give high concern for local responsiveness and low concern for
cost reduction?
O a. Transnational
Ob. Multi-domestic
Oc Global
O d. Multinational

Employee employer relations are mainly concerned with

O a. Rights of labor
Ob. Conditions of employment
O c. All
Od Organizational systems
 MANAGEMENT- MODEL EXIT EXAM
A person who starts a business, acts as a manager, and with s view to expand the business to maximum is:
O a Political entrepreneur
Ob Social entrepreneur
Oc. Opportunistic entrepreneur
Od Craft entrepreneur

Managing products in international markets build on the basic principles of managing products in domestic markets and these
include the consideration of all of the following except:
Oa. Developing and launching new products
Ob. Branding strategies for international markets
Oc Stressing domestic products
Od. Deciding which and how many products to offer

when a business no longer exists for any reason, it is termed as:

Oa. Business recession
Ob.Business extinction
Oc Business failure
Od Business termination

The control process requires managers to establish standards for performance, measure performance against those standards, and
O a Know their organization's mission
Ob. Take necessary action to correct deviation
Oc Control unexpected situation
O d. Establish technical standards

Organizations could have a wider span of control when

O a. The organization has a well-established set of standard operating procedures
Ob. A great deal of interaction is required between supervisor and workers
Oc The manager has a lot of work to do in addition to supervising workers
Od. New problems arise frequently in the organization

To implement a successful ethics program at any level, executive leadership is desirable on the part of the president of the
organization. Which of the following cannot be one of the strategies to foster an ethical organization?
O a. Make The Ethics Program Visible
Ob. Make The Ethics Program Invisible
Oc. Adopt a Code of Ethics
Od. Adopt the Goal of implementing an Ethics Program

Which of the following is true about the selling and marketing philosophy/concept?
O a. The end of selling concept is factory while the end of marketing concept is the market place
Ob. The focus of selling concept is customer need while the focus of marketing concept is existing products
Oc. The means of selling concept is integrated marketing while the means of marketing concept is selling and promotion
Od. The end of selling concept is profit through volume while the end of marketing concept is profit through satisfaction
 MANAGEMENT- MODEL EXIT EXAM
Which of the following aims to improve quality, cost and speed?
O a Reengineering
O b. Inventing
O c. Decoupling
O d. Venturing

Cultural differences cause four kinds of problems in international business negotiations, at the levels of:
Oa. Values
Ob. Language
Oc. Nonverbal behaviors
Od. All

Which one of the following are not the essentials of a good questionnaire?
Oa. Being relatively short and simple
Ob. Use of technical terms and vague expressions
Oc. Dichotomous questions
Od. Use of both close and open ended questions

Which of the following is not an effective conflict management technique?

O a Changing structure
Ob. Creating scarcity of resources
Oc. Appealing to super ordinate goals
Od. Confronting and negotiating

If higher level needs are not met, a person may move down the hierarchy. Alderfer explains this as
O a Satisfaction-Progression principle
Ob. Frustration-regression principle
Oc Frustration compromisation principle
Od. Satisfaction-discrimination principle

Appraise the types of plan usually made once and retain their value over a period of years with undergoing periodic revisions and
updates.
O a. Single use plan
O b. Tactical plan
Oc. Strategic plan
d. Continuing plan

According to Porter, the generic strategy that emphasizes producing standardized products at a very low per-unit cost for
consumers who are price-sensitive is
Oa. Differentiation
Ob. Cost leadership
O c. Focused differentiation
Od. Stuck in the middle
 MANAGEMENT- MODEL EXIT EXAM
A channel conflict that occur among firms at the same level of the channel is:
O a. Diagonal channel conflict
Ob. Slanting channel conflict
Oc. Horizontal channel conflict
Od. Vertical channel conflict

Which research approach doesn't require developing a hypothesis?

Oa Quantitative
O b. Qualitative
Oc Mixed
Od. Deductive

Identify the one which is not a characteristics of work groups.

Oa. Share common goals
Ob. Stable structure
Oc Satisfy individual interest
Od. Two or more people

Identify the one which is not a dimension of diversity in organizations,

O a Race and ethnicity
Ob. None
Oc. Gender
Od. Able-bodiedness

The source of finance usually secured from financial institutions and commercial banks with interest is termed as;
Oa. Loan financing
Ob. None of the above
Oc Equity financing
Od Lease financing

From the following, who is the best example of a servant leader?

O a. Mengistu Hailemariam
b. Mohamed Gadhafi
Oc. Nelson Mandela
Od. Kim Jong Un

Which of the following is not a requirement for an effective selection process?

O a. Series of screening steps
O b. A lower pool of prospective applicants
Oc Post interview screening
Od. Clear job description and specification

Which one is true about leadership as an art and a process?

O a Works to maximize individual interests than group goals
O b. Shapes the goals of a group, but not an organization
Oc. Defines organizational culture
O d. Drives or pushes from behind
 MANAGEMENT- MODEL EXIT EXAM
Analyze the correct expression about the phases of a business cycle
O a. When there is a continuous decrease of output, income, employment, prices and profits, there is a fall in the standard of living
and recession phase sets in
Ob. The prosperity phase occurred when there is an expansion of output, income, employment, and a rise in the standard of living
Oc. The prosperity phase occurred when there is a decrease in output, income, employment, and the standard of living
Od. When demand starts falling, the overproduction and future investment plans are given up, depression phase occurred

Which one of the following is not the requirement for work cell?
Oa. A high level of training of employees
O b. Identification of families of products
Oc. Low material-handling costs
Od. Being self-contained

Like any other human undertakings, projects need to be performed and delivered under certain constraints. Which of the
following is not one of the lists in the triple constraint?
O a. Capability
Ob Scope
Oc Time
Od. Cost

Identify the wrong claim about strategies,

O a. Strategy should not present inconsistency to goals and policies
Ob. Strategies create new value but not competitive advantage
Oc Strategies need to examine set of trends
Od. Strategies should not require too much resources

The director of sale for an auto manufacturer wants to estimate the average Birr damage to new Autos when driven into a brick
wall at 20 miles per hour. The director is authorized to use three autos. Assuming that the Birr value of damage is normally
distributed and the sample results for crushing the three autos are Birr 1350, Birr 1450 and Birr 1500: what is the point estimate of
the average Birr damage for the population of all cars of this type manufactured by the company?
O a. 1433.33
Ob 141466
O c 1300.12
Od. 1475

The system of accounts that records a nation's international financial transactions is called;
Oa. Balance of payment
Ob. Embargo
Oc Trade deficits
Od. Tariff

Which of the component of a business plan is dedicated to write the description of products?
O a. Marketing plan
Ob. Cover page
Oc. The product description
Od. Funding requirement
 MANAGEMENT- MODEL EXIT EXAM

Which one of the following is financial manager's role?

O a. Decide on how to finance the firm

Ob. Improve throughput at factories

Oc Designing goods and services

Od. Improve workers productivity

Which of the following is a special linear programing model?

O a Game theory
Ob. Decision theory
Oc. Assignment model
Od. Waiting line models

Which of the following is the viability aspect of the project plan in terms of time?
O a. What funding is required and by whom?
Ob. How much will the project cost?
Oc. What are the optimum levels of the required resources?
Od. What work can be done simultaneously?

Which one of the following best describes the reality of a manager's job?
Oa. A management job is less science than art
Ob. Managers have no regular duties to perform
Oc. Managers are reflective and self-planners
Od. Managers are self-starting, self-directing and autonomous

Which of the following is not critical for service location?

O a. Quality of management
O b. Quality of the competition

O c. Raw material
Od. Competition in the area

Strategic thinking encompasses all of the following except.

O a. Answering where are we now?
O b. Formulating strategies
Oc. Evaluating performance
Od. Restraining futuristic orientations
 MANAGEMENT- MODEL EXIT EXAM
Which one of the following is not an element of house of quality?
O a. Identify customer wants
O b. Technical evaluation
O c. Develop importance ratings
O d. Technological change