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Stakeholder Management Plan Training Program

The training program aims to teach future leaders how to effectively manage stakeholders over two to three days. On day one, participants will learn about identifying and analyzing stakeholders, engaging them throughout projects, and mapping stakeholders. Day two focuses on communicating with and influencing stakeholders, building long-term relationships, and practicing stakeholder scenarios. An optional day three involves applying the skills through action planning and review. Hands-on workshops on stakeholder mapping and role-playing help participants learn through practice.

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Krister Vallente
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136 views

Stakeholder Management Plan Training Program

The training program aims to teach future leaders how to effectively manage stakeholders over two to three days. On day one, participants will learn about identifying and analyzing stakeholders, engaging them throughout projects, and mapping stakeholders. Day two focuses on communicating with and influencing stakeholders, building long-term relationships, and practicing stakeholder scenarios. An optional day three involves applying the skills through action planning and review. Hands-on workshops on stakeholder mapping and role-playing help participants learn through practice.

Uploaded by

Krister Vallente
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Training Program: Stakeholder Management

Objective: The objective of this training program is to equip future leaders with the skills
and knowledge necessary to effectively manage stakeholders in a service-oriented
company. Participants will learn strategies for identifying, engaging, and building
relationships with stakeholders to ensure successful project outcomes and
organizational success.

Duration: The training program can be conducted over a span of two to three days,
depending on the depth of coverage and workshop activities.

Day 1:

1. Introduction to Stakeholder Management


 Understanding the concept of stakeholders and their significance in a
service-oriented company
 Recognizing the impact of stakeholder management on project success
and organizational goals
2. Stakeholder Identification and Analysis
 Techniques for identifying internal and external stakeholders
 Conducting stakeholder analysis to assess their interests, influence, and
expectations
 Prioritizing stakeholders based on their importance to the company's
success
3. Effective Stakeholder Engagement
 Developing strategies for engaging stakeholders throughout the project
lifecycle
 Communication techniques to build positive relationships with
stakeholders
 Addressing stakeholder concerns and managing conflicts proactively
4. Workshop: Stakeholder Mapping
 Dividing participants into groups
 Each group maps out stakeholders based on their roles, interests, and
influence
 Presenting the stakeholder maps and discussing the similarities and
differences

Day 2:

5. Stakeholder Communication and Influence


 Understanding effective communication channels and methods for
different stakeholders
 Strategies for influencing stakeholders and gaining their support
 Importance of transparency, trust, and ethical considerations in
stakeholder communication
6. Building Long-Term Relationships
 Cultivating mutually beneficial relationships with stakeholders
 Techniques for sustaining engagement and managing expectations
 Identifying opportunities for collaboration and creating win-win situations
7. Workshop: Stakeholder Role-Play
 Participants role-play various stakeholder scenarios, such as managing a
difficult client or persuading a resistant team member
 Feedback and discussion on effective strategies and lessons learned from
the role-plays
8. Stakeholder Management Best Practices
 Overview of proven stakeholder management frameworks and
methodologies
 Case studies highlighting successful stakeholder management in service-
oriented companies
 Key takeaways and actionable steps for implementing stakeholder
management best practices

Day 3 (optional):

9. Application and Action Planning


 Participants apply the knowledge gained in a practical setting
 Identifying key stakeholders in participants' current projects or roles
 Developing stakeholder management plans and strategies
 Sharing and discussing action plans for implementation
10. Review and Evaluation
 Reviewing the key concepts and skills covered in the training program
 Collecting feedback on the training program's effectiveness and relevance
 Evaluating the participants' understanding and application of stakeholder
management principles

Workshops:

1. Stakeholder Mapping: This workshop activity helps participants visually map out
stakeholders based on their roles, interests, and influence. By comparing the
stakeholder maps created by different groups, participants gain insights into the
diverse perspectives and priorities of stakeholders.
2. Stakeholder Role-Play: Role-playing scenarios provide participants with an
opportunity to practice stakeholder management skills in a simulated
environment. Participants can take on different roles, such as project manager,
team member, or client, and navigate challenging situations to enhance their
communication and influencing abilities.

Note: The training program can be tailored further based on the specific needs and
context of your company. Additionally, incorporating real-life examples and guest
speakers from your industry can add practical insights and experiences to the training
program.

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