hp jornada 560 series

personal digital assistant

User’s Guide

Printed in Singapore
Edition 1
 Copyright
The information contained in this document is provided “as is” and is subject to
change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
manual, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for
any errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this manual or the
examples herein.
© Hewlett-Packard Company 2001.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, adapted, or translated to another language without the prior
written consent of Hewlett-Packard Co., except as allowed under the copyright
laws.
The programs that control this product are copyrighted and all rights are
reserved. Reproduction, adaptation, or translation of those programs without
prior written permission of Hewlett-Packard Co. is also prohibited.
Microsoft, ActiveSync, MSN, Outlook, Windows, Windows Media, Windows
NT, and the Windows logo are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Microsoft
products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned
subsidiary of Microsoft Corporation.
All other brand names and product names used in this document are trade
names, service marks, trademarks, or registered trademarks of their respective
owners.

Hewlett-Packard Singapore (Pte) Ltd.

Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961
 Contents
1 | Welcome ............................................................................. 1
What’s in the Box ............................................................... 2
Using This Manual .............................................................. 2
hp Jornada Programs .......................................................... 3
Where to Find Information ................................................... 7
2 | Getting Started ..................................................................... 9
Hardware Features............................................................ 10
Using Your hp Jornada for the First Time .............................. 12
Powering Your hp Jornada ................................................. 14
Turning Your hp Jornada On and Off .................................. 16
Using the Hardware Buttons ............................................... 16
3 | Overview of Microsoft Windows for Pocket PC....................... 21
Navigating in Microsoft Windows for Pocket PC................... 22
Entering Information .......................................................... 30
Finding and Organizing Information ................................... 45
4 | Connecting to Your Desktop PC ............................................ 47
Microsoft ActiveSync ......................................................... 48
Connecting Your hp Jornada .............................................. 53
5 | Connecting to the Internet or to a Network............................. 57
Connecting your hp Jornada .............................................. 58
Creating an ISP or Network Connection .............................. 60
Browsing the Web (or a Corporate Intranet)......................... 63
Sending and Receiving E-mail............................................. 68
6 | Configuring and Optimizing Your hp Jornada ........................ 77
Managing Power .............................................................. 78
Managing Memory ........................................................... 80
Backing Up and Restoring Data .......................................... 82
Adjusting Settings.............................................................. 86
Configuring Hardware Buttons............................................ 90
Configuring Menus............................................................ 90
Adding or Removing Programs ........................................... 92
Accessories ...................................................................... 94
7 | Microsoft Pocket Outlook ..................................................... 97
Calendar: Scheduling Appointments and Meetings ............... 98
Contacts: Tracking Friends and Colleagues ........................ 101
Tasks: Keeping a To-Do List .............................................. 105
Notes: Capturing Thoughts and Ideas................................ 108
8 | Companion Programs........................................................ 109
Microsoft Pocket Word .................................................... 110
Microsoft Pocket Excel ..................................................... 111
Microsoft Windows Media Player ..................................... 114
Microsoft Reader............................................................. 116
MSN Messenger............................................................. 120
hp Jornada image viewer................................................. 123
OmniSolve ..................................................................... 128
CodeWallet Pro .............................................................. 129
9 | Troubleshooting ................................................................ 131
Resetting your hp Jornada ................................................ 132
Basic Problems ............................................................... 134
Remote Connections ........................................................ 138
Display Problems ............................................................ 141
10 | Support and Service ........................................................ 143
Web site ........................................................................ 143
Customer support ............................................................ 143
Service .......................................................................... 143
Contacting Hewlett-Packard Worldwide............................. 144
Warranty............................................................................... 147
Glossary ................................................................................ 155
Appendix: Character Recognition ............................................. 159
Index ..................................................................................... 163
 |1

1 | Welcome
Congratulations on purchasing the Hewlett-Packard Jornada 560 series
personal digital assistant powered by Microsoft® Windows® for Pocket
PC. Your hp Jornada lets you keep your most important business and
personal information current and close at hand. Your hp Jornada includes
Microsoft Pocket PC Software 2002, which includes the latest version of
Microsoft Pocket Outlook®, so you can read and write e-mail while on the
road and manage your appointments and contacts. You will find that your
hp Jornada is also the perfect companion to your desktop or notebook PC,
allowing you to take vital business data and documents with you and
easily upload updated information upon returning to your desk. The hp
Jornada offers you the highest quality in performance and power
management as well as rich programs and utilities designed by Hewlett-
Packard, making hp Jornada your powerful, reliable, mobile business
partner.
In this chapter, you will find:
• a list of the hp Jornada package contents.
• an overview of this User’s Guide, and pointers to other sources of
helpful information.
• descriptions of the programs and features included with your hp
Jornada.
2 | hp Jornada 560 series personal digital assistant User’s Guide

What’s in the Box

Your hp Jornada package includes the following items:
• hp Jornada 560 series personal digital assistant
• hp Jornada main battery (rechargeable lithium-polymer battery pack)
• 3-volt CR-2032 coin cell backup battery (attached to the Quick Start
Card)
• ac adapter
• USB cradle for connecting your hp Jornada to your desktop PC
• hp Jornada Quick Start Guide—a graphic guide to setting up your hp
Jornada
• hp documentation pack—includes this User's Guide and Regulatory
Information Leaflet, and the hp Jornada Accessory Guide
• Pocket PC Companion CD—includes Microsoft ActiveSync® and
Microsoft Outlook 2002 for your desktop PC, as well as programs
and utilities that add functionality to your hp Jornada

Using This Manual

This User's Guide is designed to help you get started using your hp
Jornada quickly and easily. Although great care has been taken to ensure
the accuracy of procedures and artwork, some of the screens displayed on
your hp Jornada may be different from the ones that appear in this User’s
Guide.
Detailed, step-by-step instructions for using the programs on your hp
Jornada are also included in online Help, so you will always have access
to them, and you do not have to carry this guide when you travel. (For
more information on using online Help, see “Using Online Help on Your
hp Jornada,” later in this chapter.)
 Chapter 1 | Welcome | 3

This User's Guide includes certain visual cues that will help you find the
information you want easily.

A shortcut, another way to do something, or expanded information

about the topic.

Caution or warning information about the topic. This is important

information that should be observed to prevent loss of data or
damage to your hp Jornada.

Helpful information related to the topic.

hp Jornada Programs
Your hp Jornada already includes the full suite of software you need to
function as a mobile professional. These programs are introduced below.
Detailed information can be found in later chapters.

The programs listed below are preinstalled in Flash ROM or in the hp safe store
folder. These preinstalled programs will not be deleted if your hp Jornada suffers
a loss of power.

hp Programs
hp backup. Protect your valuable data even when you are away from
your office by backing up your personal information manager (PIM)
databases (Contacts, Calendar, and Tasks) or your entire hp Jornada to
the hp safe store folder or to an optional CompactFlash card.
hp emergency backup. Automatically back up your PIM databases
to the hp safe store folder, so they are protected even when you restore
your hp Jornada to its factory default settings.
4 | hp Jornada 560 series personal digital assistant User’s Guide

hp home menu. Quickly launch your favorite programs or open

frequently used documents. Assign each of the buttons on the hp home
menu to a different document or program.
hp task switcher. Switch between open programs and documents, or
close any program from a pop-up menu.
hp image viewer. View individual images or run a slideshow on the
screen of your hp Jornada.

hp pocket camera software. Use the optional hp pocket camera to

snap pictures with your hp Jornada.1

hp Microchai. The micro edition of hp ChaiVM—a Java™ application

environment for intelligent appliances—hp Microchai enables you to
download Java applications on demand to your hp Jornada.
hp settings. Adjust the brightness of the display, set power preferences,
and set the speaker volume to suit your work environment. Choose from
the preset profiles or create your own.
hp display profile. Quickly switch among preset or user-defined
profiles for screen brightness and backlight settings.

hp volume profile. Quickly switch among preset or user-defined

profiles for speaker volume, alerts, and reminders.

hp quick menu. Use a pop-up menu to open the Align Screen control
panel or turn the display off.

1
Requires the optional hp pocket camera. For more information, see the hp
Jornada Accessory Guide.
 Chapter 1 | Welcome | 5

Microsoft Pocket PC Software

ActiveSync. Synchronize information between your device and desktop
computer.
Calendar. Keep track of your appointments and create meeting
requests.
Contacts. Keep track of your friends and colleagues.

Inbox. Send and receive e-mail messages from your hp Jornada.

Notes. Create handwritten or typed notes, drawings, and recordings.

Pocket Excel. Create new workbooks or view and edit Excel

workbooks created on your desktop PC.
Pocket Word. Create new documents or view and edit Word
documents created on your desktop PC.
Tasks. Keep track of your to-do list.

Microsoft Pocket Internet Explorer.1 Browse the Web and view

channels and subscription content.
MSN Messenger.1 Send and receive instant messages with your
MSN® Messenger contacts.
Microsoft Windows Media Player for Pocket PC.2 Play audio
and video clips on your hp Jornada. Windows Media™ Player lets you
play songs and video files that have been recorded in the MP3 or WMA
formats.
Microsoft Reader. Read electronic books on your hp Jornada.

1
Requires an optional modem and an account with an Internet service provider.
2
Check the Microsoft Mobile Devices Web site for updates to Windows Media
Player, including details on support for video file formats and streaming audio and
video capabilities.
6 | hp Jornada 560 series personal digital assistant User’s Guide

Third-Party Software
OmniSolve business calculator. Perform complex mathematical
and business calculations with this full-featured calculator from Landware.
Developer One CodeWallet Pro. 1 Store, organize, and retrieve
personal information, such as passwords, credit card numbers, favorite
URLs, and emergency phone numbers.
Stowaway Portable Keyboard driver. Preinstalled driver for a
folding, full-size keyboard from Targus.

AccessPanel Platinum.1 Speed your data entry by pasting common

phrases, contact information, or date and time stamps into any
application with a few screen taps.

Additional Programs
The Pocket PC Companion CD included with your hp Jornada has
additional programs for both your desktop PC and your hp Jornada.

You can also install programs from a variety of sources, including the Internet.
For more information, see “Adding or Removing Programs,” in chapter 6.

Programs for your hp Jornada include

• AudiblePlayer™ 2.0 and AudibleManager 3.0 from
Audible Inc. Listen to best-selling audiobooks, newspapers,
magazines and more!
• HPC Notes Lite Edition, and a trial version of HPC Notes
Professional from PhatWare Corporation. HPC Notes 4.0 Lite Edition
is a powerful notes creator and organizer for Windows Powered
Pocket PCs. It allows users to create notes, password-protect them, and
organize them by type, subject, creation and modification date.

1
May not be available on some hp Jornada 560 series models.
 Chapter 1 | Welcome | 7

Programs for your desktop PC include

• Microsoft ActiveSync 3.5. Synchronize your hp Jornada with your
desktop PC.
• Microsoft Outlook 2002. Manage your messages, appointments,
contacts, and tasks on your desktop PC.
• MusicMatch® JukeBox 6.0 from MusicMatch Corporation.
The award-winning MusicMatch Jukebox lets you record, download,
stream, organize, and play digital audio and video on your desktop
PC, and format music into MP3 or WMA to play on your hp Jornada.
• Developer One documentation. In-depth documentation for
CodeWallet and AccessPanel Platinum.

The programs included on the CD are subject to change. Check your CD for the
complete list, and visit the hp Web site at www.hp.com/jornada for even more
programs and software updates.

Where to Find Information

The following table is a guide to additional information to help you use
your hp Jornada.

For information on See this source

Programs on your hp Jornada This User’s Guide or online Help. Tap
Help on the Start menu to view
Help.
Additional programs that can The Pocket PC Companion CD and the
be installed on your hp hp Web site at
Jornada www.hp.com/jornada.
Connecting to and synchro- ActiveSync Help on your desktop PC.
nizing with a desktop PC
8 | hp Jornada 560 series personal digital assistant User’s Guide

For information on See this source

Last-minute updates and The Read Me files in the Microsoft
detailed technical information ActiveSync folder on your desktop
PC or the Pocket PC Companion CD,
and the hp Jornada Web site at
www.hp.com/jornada.
Troubleshooting connections The ActiveSync Troubleshooter on your
desktop PC. On the ActiveSync File
menu, click Connection Settings,
and then click Help.
The latest on Windows The Microsoft Mobile Devices Web
Powered Pocket PCs site:
www.microsoft.com/mobile/pocketpc

The complete text of this User's Guide is also available on the hp Web site at
www.hp.com/jornada. You can download the User's Guide to your desktop PC
and view it using the Adobe® Acrobat® Reader, available from the Adobe
Web site at www.adobe.com.

Using Online Help on Your hp Jornada

You can get help for specific programs and for Microsoft Pocket PC
software by tapping Help on the Start menu. Help is displayed for the
active program. To display a menu of all Help files available on your hp
Jornada, tap the View menu, and then tap All Installed Help, or simply
tap Help while the Today screen is active.
Navigate in Help just as you navigate in Microsoft Internet Explorer: by
tapping links or tapping the button. When you have finished viewing
Help, tap to return to the program you were using.
 |9

2 | Getting Started
This chapter will help you start using your hp Jornada. You will become
familiar with the hardware and learn how to set up your hp Jornada.
When you finish this chapter, you will have all the information you need to
begin working with your hp Jornada.
This chapter includes step-by-step instructions to help you
• Identify hardware features.
• Install the batteries.
• Power up the first time.
• Complete the Welcome Wizard.
10 | hp Jornada 560 series personal digital assistant User’s Guide

Hardware Features
The illustrations below introduce you to the various buttons, connectors,
ports, and other features of your hp Jornada.

1. Up/down control. Scroll through

6 documents.
2. Record button. Press and hold to
record voice notes.
7
3. Backup battery slot. Remove the tray
8 to install or replace the backup
battery.
4. Navigation pad. Press to navigate
through documents or select on-screen
buttons and controls.
5. Backup battery lock. Slide and hold
1 to remove the backup battery tray.
6. Notification button/LED. Notifies you
of scheduled appointments, alarms,
2 and reminders. The LED indicates
power status while recharging.
9 7. Ambient light sensor. Automatically
3
turns on the backlight.
4 8. Touch screen. Tap on-screen controls
5 10 or buttons to select menu commands
or input text.
9. hp hot keys. Press to open an
11 application or programmed function.
12 10. Speaker. Listen to music or set
13 audible reminders and alerts.
14 11. DC jack. Connect to ac power to
15 recharge your main battery.
12. Action button. Click to open the
selected item.
13. USB/serial port. Connect to your
desktop PC using the supplied cradle,
or an optional sync cable.
14. Power button. Press to turn on your hp
Jornada. Press and hold to turn the
backlight on or off.
15. Microphone. Speak into the
microphone to record voice notes.
 Chapter 2 | Getting Started | 11

16. Main battery. Recharge the lithium-

polymer main battery by
connecting to ac power.
17. Reset button. Use the stylus to
press the reset button and restart
your hp Jornada.
18. Main battery lock. Slide to enable
16 removal of the main battery pack.
19. Stylus. Use the stylus to navigate
on the hp Jornada touch screen.
17 Store it in the stylus slot when not
18 in use.
20. CompactFlash Type I extended
19 card slot. Add functionality with
optional CompactFlash Type I or
20
Type I extended cards.
21
21. Infrared port. Beam files to other
22
mobile devices.
22. Stereo headphone jack. Connect
a pair of stereo headphones.
12 | hp Jornada 560 series personal digital assistant User’s Guide

Using Your hp Jornada for the First Time

Follow these steps to begin using your hp Jornada:
1. Install the main battery. Align the main battery with the slots
on the back of your hp Jornada, and slide until it locks in place.

2. Install the backup battery. The CR-2032 coin-cell backup

battery is attached to the Quick Start Card. Use the stylus to hold
the backup battery lock in the OPEN position, and remove the
backup battery tray. Place the backup battery in the tray with the
+ sign facing up. Slide the tray into its slot until it locks into place.
 Chapter 2 | Getting Started | 13

3. Connect to ac power. Assemble the ac adapter, and connect

it to the dc jack on your hp Jornada. Do not disconnect your hp
Jornada from ac power until the green LED indicates that the main
battery is fully charged.

4. Follow the Welcome Wizard. The first time you start your hp
Jornada, the Hewlett-Packard Welcome screen appears. Then,
after a few moments, the Welcome Wizard begins. The Welcome
Wizard presents a brief orientation to Microsoft Windows for
Pocket PC, helps you align the touch screen, and prompts you to
select your city and time zone.
14 | hp Jornada 560 series personal digital assistant User’s Guide

Powering Your hp Jornada

Because the data and files you save on your hp Jornada are stored in
RAM, maintaining a continuous power supply to the hp Jornada at all
times is extremely important. If your hp Jornada runs out of power, all
information stored in RAM is lost. The preinstalled programs will not be
deleted even if your hp Jornada suffers a loss of power; however, any
custom settings and programs you have added will be erased.

To safeguard data against loss in the event of power failure, you can save or
back up files to the hp safe store folder. The hp emergency backup application
automatically saves your PIM databases to the hp safe store folder. For more
information, see “Backing Up and Restoring Data” and “Managing Memory” in
chapter 6.

Your hp Jornada receives power from three sources: the main battery, the
backup battery, and the ac power adapter. The following sections
describe these sources. For tips on extending battery life, see “Managing
Power” in chapter 6.

Main Battery
The hp Jornada lithium-polymer battery pack (the main battery) provides
power to your hp Jornada while it is not connected to ac power. Under
typical usage conditions (if you do not use the backlight), the fully charged
main battery should provide power for up to 14 hours of use. Actual
battery life will vary depending on how you use your hp Jornada. Some
functions, such as listening to music, using the backlight, or operating
CompactFlash cards, use considerable power and may reduce this time
significantly.

The hp Jornada extended battery pack, which offers twice the battery life of the
standard battery, is available as an optional accessory.

The main battery is charged whenever your hp Jornada is connected to an

ac power source—either the ac adapter or the USB cradle. Connect your
hp Jornada to ac power or place it in the cradle when it is not in use, to
 Chapter 2 | Getting Started | 15

ensure that the battery is fully charged when you need to take it with you.
Charging the main battery takes approximately 3.5 hours. When the
battery is fully charged, charging stops automatically; the battery will not
overcharge if left connected to ac power.

When the main battery charge is low, a low battery warning is displayed. If you
see a low battery warning message, connect to ac power and charge the main
battery immediately to avoid draining the backup battery, and prevent possible
data loss.

Backup Battery
The CR-2032 coin-cell backup battery protects your data when the main
battery runs out of power. The backup battery does not provide enough
power to operate your hp Jornada, but it will preserve your data for up to
1 day after the low main battery warning is displayed. Connect to ac
power to recharge the main battery.
The backup battery is not recharged while your hp Jornada is connected to
ac power. When you see a warning message indicating that the backup
battery is low, you should replace the backup battery as soon as possible.
To replace the backup battery, follow the instructions in step 2 under
“Using Your hp Jornada for the First Time,” earlier in this chapter.

To prevent loss of data, replace the backup battery as soon as a warning

message appears on your screen indicating that backup battery power is low.

Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst
or explode, releasing hazardous chemicals. Discard used batteries according to
the manufacturer’s instructions.

AC Power
To avoid running out of battery power, you can operate your hp Jornada
on ac power using the supplied ac adapter. The ac adapter accepts
100 V to 240 V, enabling you to connect to ac power anywhere in the
16 | hp Jornada 560 series personal digital assistant User’s Guide

world. When you travel, you may need adapters to accommodate different
electrical outlets, but the hp Jornada ac adapter will safely convert ac line
voltage to the dc voltage required by your hp Jornada.
While your hp Jornada is connected to ac power, the main battery is
charged automatically. The color of the LED indicates the status of the
battery: amber indicates that the battery is charging, and green indicates
that the battery is fully charged.

If you will not be using your hp Jornada for an extended period of time, be sure
to charge the main battery fully (or connect to ac power) before you store your
hp Jornada.

Turning Your hp Jornada On and Off

One of the most convenient features of hp Jornada is “instant on.” With
instant on, there is no waiting for your hp Jornada to start up or shut down;
you can start working immediately by pressing the power button or one of
the hp hot keys.

You can also turn on your hp Jornada simply by tapping the touch screen. On
the Power Preferences page in hp settings, select the Tap screen to power
on check box.

When you are finished working, turn off your hp Jornada by pressing the
power button. By default, your hp Jornada will turn off automatically after
1 minute of inactivity if it is not connected to an ac power source. You can
use the Power control panel to change these settings. On the Start menu,
tap Settings, tap the System tab, and then tap the Power icon.

Using the Hardware Buttons

The hardware buttons on your hp Jornada (that is, the buttons on the
device itself, rather than buttons or icons that appear on the display) can
each be used to perform several functions, such as turning on your hp
Jornada or starting a particular program.
 Chapter 2 | Getting Started | 17

The features associated with each button are described below. In addition,
most buttons can be reassigned or configured to start a program that you
designate. For more information, see “Configuring Hardware Buttons” in
chapter 6.

Notification Button/LED
• A blinking green LED indicates an alarm or reminder.
• When your hp Jornada is connected to ac power, a solid green LED
indicates that the main battery is fully charged.
• A blinking amber LED indicates that your hp Jornada is on; however,
the display is off. Press and hold the notification button/LED to turn the
display on again.
• A solid amber LED indicates that your hp Jornada is recording a voice
note.
• While your hp Jornada is connected to ac power, an amber LED may
also indicate that the main battery is charging.
• Press the notification button/LED to acknowledge an alarm or
reminder and to silence the alarm.
• Press and hold the notification button/LED to turn off the display.

Up/Down Control
• Press the up/down control to scroll through documents or to highlight
items in a list.

Record Button
• Press and hold the record button to turn on your hp Jornada and begin
recording a voice note. If the speaker is not muted, a beep indicates
that recording has started.
• Release the record button to stop recording. If the speaker is not
muted, a double beep indicates that recording has stopped.
18 | hp Jornada 560 series personal digital assistant User’s Guide

If your hp Jornada is off, pressing the record button will turn it on. To avoid
inadvertently turning on your hp Jornada, you can disable the record button. For
more information, see “Adjusting Settings” in chapter 6.

hp Hot Keys
The hp hot keys can be reprogrammed to perform different functions or to
open any program or document you want. The descriptions below refer to
the default functions. For more information, see “Configuring Hardware
Buttons” in chapter 6.

hp home menu hot key

• Press the hp home menu hot key to launch the hp home menu
application.
• Press the hp home menu hot key a second time to display the next
page of home menu buttons.
• Press and hold the hp home menu hot key to launch the hp quick
menu. Use the hp quick menu to open the Align Screen control panel
or to turn off the display.

Contacts hot key

• Press the Contacts hot key to open Pocket Outlook Contacts.
• Press and hold the Contacts hot key to display the hp volume
profile pop-up menu.
• When working in Pocket Outlook Contacts, press the Contacts hot key
to filter the Contacts list by category.

Calendar hot key

• Press the Calendar hot key to launch the Pocket Outlook Calendar
application.
• Press and hold the Calendar hot key to display the hp display
profile pop-up menu.
 Chapter 2 | Getting Started | 19

• When working in Pocket Outlook Calendar, press the Calendar hot

key to change views (for example, to switch from Day view to Week
view).

Tasks hot key

• Press the Tasks hot key to open the Pocket Outlook Tasks application.
• Press and hold the Tasks hot key to open hp task switcher.

Power Button
• Press the power button to turn your hp Jornada on or off.
• Press and hold the power button to turn the backlight on or off.
• If the display is off, press the power button to turn on the display.

Navigation Pad and Action Button

• Press the navigation pad to scroll through a document or to highlight
the next item in a list.
• Press the action button to select the highlighted item. The actions vary
depending on the active program and the item selected.

Caring for Your hp Jornada

When treated properly, your hp Jornada will be a reliable personal digital
assistant. Follow these tips to ensure long and trouble-free use of your hp
Jornada:
• Protect the screen. Pressing too hard on the touch screen may
damage the screen. Use the stylus to tap the hp Jornada screen to
avoid scratches or damage to the screen. To clean the screen, use a
small amount of commercial glass cleaner sprayed on a soft cloth.
Avoid spraying the screen directly.

Be sure to turn off your hp Jornada before cleaning the touch screen. If your hp
Jornada is set to power on when you tap the screen, change this setting before
you clean the touch screen.
20 | hp Jornada 560 series personal digital assistant User’s Guide

• Do not drop your hp Jornada. Dropping your hp Jornada can

cause damage to delicate components such as the display. Accidental
damage is not covered under the warranty.
• Avoid radiated interference. Radiated interference from other
electronic equipment may affect the appearance of the display of your
hp Jornada. Removing the source of the interference will return the
display to normal.
• Avoid high temperatures. Your hp Jornada is designed to
operate at temperatures between 0 to 40 ºC (32 to 104 ºF).
Subjecting the device to temperatures outside this range may damage
the unit or result in loss of data. Be especially careful not to leave your
hp Jornada in direct sunlight or in a car where temperatures can rise
to harmful levels.
• Register your hp Jornada. To receive updates on exclusive
promotions, exciting new products, and accessories, register your hp
Jornada at www.hp.com/jornada.
 | 21

3 | Overview of Microsoft
Windows for Pocket PC
This chapter covers all the basics of working with documents and programs
on your hp Jornada. Once you master these simple skills and concepts,
you will find that it is easy to get around on your hp Jornada.
In this chapter you will learn how to
• Navigate in Microsoft Windows for Pocket PC using the stylus.
• Use the Today screen to view your day at a glance.
• Switch programs using the Start menu, hp home menu, and hp task
switcher.
• Interpret status icons and other information on your hp Jornada screen.
• Enter text in a variety of ways.
• Record voice notes.
• Find and organize information on your hp Jornada.
22 | hp Jornada 560 series personal digital assistant User’s Guide

Navigating in Microsoft Windows for

Pocket PC
Your hp Jornada uses the Microsoft Windows for Pocket PC operating
system. Navigating in Windows for Pocket PC is similar to navigating in
Microsoft windows on your desktop PC, with features such as the Start
menu, pop-up menus, and toolbars.

Using the Stylus

Use the stylus to navigate and select objects on the screen.
• Tap. Touch the screen once with the stylus to open items and select
options.
• Drag. Hold the stylus on the screen and drag across the screen to
select text and images. Drag in a list to select multiple items.
• Tap and hold. Tap and hold the stylus on an item to see a list of
actions available for that item. On the pop-up menu that appears, tap
the action you want to perform.

Aligning the Touch Screen

From time to time, you might notice that the accuracy of your stylus taps
diminishes. When this happens, you can realign your touch screen using
the Align Screen control panel.

To open the Align Screen control panel

1. Press and hold the hp home menu hot key to display the hp quick
menu.
2. Using the navigation pad, highlight Align Screen on the hp
quick menu, and then click the action button.
3. Tap the targets as they appear at each new location to align the
touch screen.
 Chapter 3 | Overview of Windows for Pocket PC | 23

Today Screen
When you turn on your hp Jornada for the first time each day (or after 4
hours of inactivity), you will see the Today screen. You can also display it
by tapping and then Today. On the Today screen, you can see at a
glance important information for the day.

Tap to switch
to a program. Tap to change volume or mute all sounds.

Tap to change date and time.

Tap to open an item.

Your day at a glance.

Tap to open hp task switcher.

Tap to create a new item. Tap to view connection status.

24 | hp Jornada 560 series personal digital assistant User’s Guide

Switching Programs
Use the hp home menu application or the Start menu to quickly launch
your favorite programs or open frequently used documents. You can also
use hp task switcher to switch between running programs.

To start or switch programs using the hp home menu

1. Press the hp home menu hot key.
2. Tap the button that corresponds to the program or document.

Tap to display the

next/previous page.
Select a page from
the list.

Tap a button to start

a program.

Tap to add or delete

pages.

The hp home menu displays up to 10 pages of buttons and icons that

represent the programs and documents on your hp Jornada. To change
pages, tap the name of a page in the drop-down list at the top of the hp
 Chapter 3 | Overview of Windows for Pocket PC | 25

home menu screen, or tap the arrows or to display the next or

previous page.

The battery icon at the bottom of the hp home menu changes to indicate when
power is low. Tap the icon to open the Power control panel.

To start or switch programs using the Start menu

1. Tap in the Navigation bar to display the Start menu.
2. On the Start menu, tap the name of the program you want to
switch to.
–or–
Tap one of the miniature icons at the top of the Start menu to
switch to a recently used program.

You can customize both the hp home menu and the Start menu to make it
easier to access the programs you use most. For more information, see
“Configuring Menus” in chapter 6.

To switch programs using hp task switcher

1. On the Today screen, tap the hp task switcher status icon, , in
the Command bar.
–or–
Press and hold the Tasks hot key to open hp task switcher.
2. On the pop-up menu, tap the name of one of the running
programs.
26 | hp Jornada 560 series personal digital assistant User’s Guide

Displays the name of

selected program.

Tap to set hp task

switcher options.

Tap an icon to switch

to that program.
Tap to close all
programs.
The hp task switcher pop-up menu

Navigation Bar and Command Bar

The Navigation bar is located at the top of the screen. It displays the active
program and current time, and allows you to switch programs and close
screens.
Use the Command bar at the bottom of the screen to perform tasks in
programs. The Command bar includes menu names, buttons, and the Input
panel button. To create a new item in the current program, tap New. To
see the name of a button, tap and hold the stylus on the button. Drag the
stylus off the button so that the command is not carried out.
 Chapter 3 | Overview of Windows for Pocket PC | 27

Tap to change volume or mute the device.

Tap to quickly select a program

you have recently used.

Tap to select a program.

Tap to see additional programs.

Tap to customize the device.

The Navigation bar and Start menu

New button. Input panel button.

Menu Buttons.
names.
The Pocket PC Command bar
28 | hp Jornada 560 series personal digital assistant User’s Guide

Status Icons
When the Today screen is displayed, you may see the following status
icons on the Command bar or Navigation bar. In most cases, you can tap
a status icon to display the associated control panel or more information
related to the item. For example, tap a battery status icon to open the
Power control panel.

Icon Meaning
Speaker is on

Speaker is off

hp task switcher is running

hp emergency backup is activated

Backup battery is low

Main battery is charging

Main battery is low

Main battery is very low

Main battery is fully charged

Connection is active

Synchronization is beginning or ending

Synchronization is occurring

If there is not enough room to display all the notification icons that need to be
displayed, the Notification icon, , will appear. Tap the icon to view all
notification icons.
 Chapter 3 | Overview of Windows for Pocket PC | 29

Pop-Up Menus
With pop-up menus, you can quickly choose an action for an item. For
example, you can use the pop-up menu in the contact list to quickly delete
a contact, make a copy of a contact, or send an e-mail message to a
contact. The actions in the pop-up menus vary from program to program.
To access a pop-up menu, tap and hold the stylus on the name of the item
that you want to perform the action on. When the menu appears, lift the
stylus, and tap the action you want to perform. Or tap anywhere outside
the menu to close the menu without performing an action.

Tap and hold to display

the pop-up menu.
Lift the stylus and tap
the action you want.

Tap outside the menu

to close it without performing
an action.
30 | hp Jornada 560 series personal digital assistant User’s Guide

Alerts and Notifications

Your hp Jornada reminds you in a variety of ways when you have
something to do. For example, if you have set up an appointment in
Calendar, a task with a due date in Tasks, or an alarm in Clock, you will
be notified in any of the following ways:
• A message appears on the screen.
• A sound, which you can specify, is played.
• The notification button/LED flashes.

To choose reminder types and sounds for your hp Jornada, tap Settings
on the Start menu. On the Personal tab, tap Sounds &
Notifications.

Entering Information
You have several options for entering new information:
• Use the Input panel to enter typed text, either by using the soft
keyboard or other input method.
• Write directly on the screen.
• Draw pictures on the screen.
• Speak into the microphone to record a message.

Entering Text Using the Input Panel

Use the Input panel to enter information in any program on your hp
Jornada. You can either type using the soft keyboard or write using
AccessPanel, the soft keyboard, Block Recognizer, Letter Recognizer, or
Transcriber. In any case, the characters appear as typed text on the
screen.
To show or hide the Input panel, tap the Input panel button. Tap the arrow
next to the Input panel button to see your choices.
 Chapter 3 | Overview of Windows for Pocket PC | 31

Select an input method

from the list.

Tap to display the list.

Input panel button.

When you use the Input panel, your hp Jornada anticipates the word you
are typing or writing and displays it above the Input panel. When you tap
the displayed word, it is inserted into your text at the insertion point. The
more you use your hp Jornada, the more words it learns to anticipate.
32 | hp Jornada 560 series personal digital assistant User’s Guide

Tap here if this

is the right word.

To change word suggestion options, such as the number of words suggested at

one time, tap Settings on the Start menu. On the Personal tab, tap Input,
and then tap the Word Completion tab.

AccessPanel
AccessPanel helps you speed data entry by giving you “tap-and-go”
access—you can instantly paste common phrases, contact information, or
date and time stamps into any application. Use AccessPanel to add your
signature to e-mail messages, paste salutations into letters, or add dates
and times to your memos.
 Chapter 3 | Overview of Windows for Pocket PC | 33

When you open AccessPanel, the phrase list selection buttons are
displayed on the left side of the window. These buttons activate a list of
your text phrases, date and time stamps, or contacts.

To start AccessPanel
1. In a note or document, position the insertion point where you want
to insert the text.
2. Tap the arrow next to the Input panel button, and then tap
AccessPanel.
3. Tap a button to display the text phrase list, date and time list, or
contacts list.
4. Double-tap an entry in the AccessPanel list to insert the text into
the document.

Text inserted from

Access Panel.

Tap to open the text

phrase list.

Tap to open the Double-tap an item in

Contacts list. the list to insert text.
Tap to open the
date/time stamp list.
34 | hp Jornada 560 series personal digital assistant User’s Guide

The first time you run AccessPanel, you are prompted to install a set of sample
phrases that help illustrate the use of AccessPanel. Installing the samples will
provide ideas that you can use to create your own custom phrases to paste into
applications.

For more information on using AccessPanel Platinum, tap to display

online Help, or refer to the AccessPanel Platinum User Guide on the Pocket
PC Companion CD.

Block Recognizer
With Block Recognizer, you can use the stylus to input characters using
strokes that are similar to the Palm™ Graffiti® method.

To type with Block Recognizer

1. Tap the arrow next to the Input panel button, and then tap Block
Recognizer.
2. Write a letter in the box.

When you write a letter, it is converted to typed text that appears on the
screen. For specific instructions on using Block Recognizer, open Block
Recognizer, and then tap the question mark next to the writing area.

Soft Keyboard
The soft keyboard is an onscreen keyboard displayed at the bottom of the
screen.

To type with the soft keyboard

1. Tap the arrow next to the Input panel button, and then tap
Keyboard.
2. On the soft keyboard that is displayed, tap the keys with your
stylus.
 Chapter 3 | Overview of Windows for Pocket PC | 35

Letter Recognizer
With Letter Recognizer, you can write letters using the stylus just as you
would use a pen on paper.

To type with Letter Recognizer

1. Tap the arrow next to the Input panel button, and then tap Letter
Recognizer.
2. Write a letter in the box.

When you write a letter, it is converted to typed text that appears on the
screen. For specific instructions on using Letter Recognizer, open Letter
Recognizer and then tap the question mark next to the writing area.

Transcriber
With Transcriber you can write anywhere on the screen using the stylus just
as you would on paper. Unlike Letter Recognizer and Block Recognizer,
you can write a sentence or more of information; then, you pause and let
Transcriber change the written characters to typed characters.

To type with Transcriber

1. Tap the arrow next to the Input panel button, and then tap
Transcriber.
2. Write anywhere on the screen.

For specific instructions on using Transcriber, open Transcriber and then

tap the question mark in the lower-right corner of the screen.

Writing on the Screen

In any program that accepts writing—such as the Notes program and the
Notes tab in Calendar, Contacts, and Tasks—you can use your stylus to
write directly on the screen. Write the way you do on paper. You can edit
and format what you have written and convert the information to text later.

To write on the screen

• Tap the Pen button to switch to writing mode. This action displays
lines on the screen to help you write.
36 | hp Jornada 560 series personal digital assistant User’s Guide

Tap the Pen button and use

your stylus like a pen.

Some programs that accept writing may not have the Pen button. See the
documentation for that program to find out how to switch to writing mode.

If you want to edit or format writing, you must select it first.

To select writing
1. Tap and hold the stylus next to the text you want to select until the
insertion point appears.
2. Without lifting, drag the stylus across the text you want to select.
 Chapter 3 | Overview of Windows for Pocket PC | 37

If you accidentally write on the screen, tap Tools, then Undo, and try
again. You can also select text by tapping the Pen button to deselect it and
then dragging the stylus across the screen.
You can cut, copy, and paste written text in the same way you work with
typed text: tap and hold the selected words and then tap an editing
command on the pop-up menu, or tap the command on the Edit menu.

To convert writing to text

• On the Tools menu, tap Recognize.

If you want to convert only certain words, select them before tapping
Recognize on the Tools menu (or tap and hold the selected words and
then tap Recognize on the pop-up menu). If a word is not recognized, it
is left as writing.

Select the text you want

to convert and tap Recognize on the The writing is turned into
pop-up menu. text.

If the conversion is incorrect, you can select different words from a list of
alternates or return to the original writing. To do so, tap and hold the
38 | hp Jornada 560 series personal digital assistant User’s Guide

incorrect word (tap one word at a time). On the pop-up menu, tap
Alternates. A menu with a list of alternate words appears. Tap the word
you want to use, or tap the writing at the top of the menu to return to the
original writing.

Tap to return to your

original writing.

Or, tap the word you want

to use.

Some tips for getting good recognition are listed below:

• Write neatly.
• Write on the lines and draw descenders below the line. Write the
cross of the “t” and apostrophes below the top line so that they are not
confused with the word above. Write periods and commas above the
line.
• For better recognition, use the Tools menu to increase the zoom level
to 300%.
• Write the letters of a word close together and leave big gaps between
words.
 Chapter 3 | Overview of Windows for Pocket PC | 39

• Hyphenated words, foreign words that use special characters such as

accents, and some punctuation cannot be converted.
• If you add writing to a word to change it (such as changing a “3” to
an “8”) after you attempt to recognize the word, the writing you add
will not be included if you attempt to recognize the writing again.

Drawing on the Screen

You can draw on the screen in the same way that you write on the screen.
The difference between writing and drawing on the screen is how you
select items and how they can be edited. For example, selected drawings
can be resized, while writing cannot.

To create a drawing
• Cross three ruled lines on your first stroke. A drawing box
appears. Subsequent strokes in or touching the drawing box
become part of the drawing. Drawings that do not cross three
ruled lines will be treated as writing.
40 | hp Jornada 560 series personal digital assistant User’s Guide

The drawing box indicates

the boundaries of the drawing.

Pen button.

You may want to change the zoom level so that you can more easily work on or
view your drawing. Tap Tools, and then choose a zoom level.

If you want to edit or format a drawing, you must select it first.

To select a drawing
• Tap and hold the stylus on the drawing until the selection handle
appears. To select multiple drawings, deselect the Pen button and
then drag to select the drawings you want.

You can cut, copy, and paste selected drawings by tapping and holding
the selected drawing and then tapping an editing command on the pop-up
menu, or by tapping the command on the Edit menu. To resize a drawing,
make sure the Pen button is not selected, and then drag a selection handle.
 Chapter 3 | Overview of Windows for Pocket PC | 41

Recording a Message
In any program where you can write or draw on the screen, you can also
quickly capture thoughts, reminders, and phone numbers by recording a
message. In Calendar, Tasks, and Contacts, you can include a recording
in the Notes tab. In the Notes program, you can either create a stand-
alone recording or include a recording in a written note. If you want to
include the recording in a note, open the note first. In the Inbox program,
you can add a recording to an e-mail message.

To create a recording
1. Hold the hp Jornada’s microphone near your mouth or other
source of sound.
2. Press and hold the record button. If the speaker is not muted, a
beep indicates that your hp Jornada is recording. The notification
button/LED shines steady amber while recording is in progress.
3. While holding down the record button, speak into the
microphone.
4. To stop recording, release the record button. Two beeps will
sound. The new recording appears in the note list or as an
embedded icon.

You can also make a recording by tapping the Record button on the Recording
toolbar.

To play a recording
• Tap it in the list or tap its icon in the note.
42 | hp Jornada 560 series personal digital assistant User’s Guide

Indicates an embedded
recording.

Tap to begin recording.

Tap to show or hide

the Recording toolbar.

Recording Formats
Your hp Jornada supports several formats for voice notes. The formats vary
in both the quality of the recording and the size of the sound file. When
selecting a recording format, you should consider the quality you need as
well as how much storage memory the recording will use on your hp
Jornada.
Not all recording formats are compatible with other software or computers.
If you will share your recordings with others or transfer a recording to your
desktop PC, be sure to choose a recording format that is supported by the
software used to play recordings on the other computer.
The PCM format offers the highest quality recording, and is compatible
with all hp Jornada models, other Windows-powered mobile devices, and
 Chapter 3 | Overview of Windows for Pocket PC | 43

desktop PCs that use Windows operating systems. The GSM 6.10 format
is compatible with all hp Jornada models and other Windows-powered
mobile devices, but may not work with desktop PCs.

To select a recording format

1. On the Start menu, tap Settings, and then tap the Input icon.
2. On the Options tab in the Input control panel, select a voice
recording format from the drop-down list.

The list of recording formats on your hp Jornada indicates the sample rate,
whether the format is stereo or mono, and how much storage memory is
required per second of recording. You may need to experiment with
different sample rates and formats to determine which format best suits
your voice.
44 | hp Jornada 560 series personal digital assistant User’s Guide

Using My Text
When using Inbox or MSN Messenger, use My Text to quickly insert preset
or frequently used messages into the text entry area. To insert a message,
tap My Text, and then tap a message.

Tap to select a
prewritten message.

After inserting a My Text message, you can add text to it before you send the
message.

To edit a My Text message, on the Tools menu, tap Edit, and then tap
My Text Messages. Select the message you wish to edit and make
desired changes.
 Chapter 3 | Overview of Windows for Pocket PC | 45

Finding and Organizing Information

The Find feature on your hp Jornada helps you quickly locate information.

To find a file
• On the Start menu, tap Find. Enter the text you want to find,
select a data type, and then tap Go to start the search.

To quickly find information that is taking up storage space on your hp Jornada,

select Larger than 64 KB under Type.

You can also use the File Explorer to find files on your hp Jornada and to
organize these files into folders. On the Start menu, tap Programs, and
then tap File Explorer.

Tap to change folders.

Select the sort order

for the list.
Tap the folder name
to open it.

Tap and hold to create

a new folder.
46 | hp Jornada 560 series personal digital assistant User’s Guide

You can move files in File Explorer by tapping and holding the item you want to
move, tapping Cut or Copy on the pop-up menu, browsing to the new location,
and then tapping Paste.
 | 47

4 | Connecting to Your Desktop PC

To get the most from your hp Jornada, you will want to connect to your
desktop or notebook PC. This chapter describes how to establish the
connection between your hp Jornada and your desktop PC, and how to
synchronize and transfer files between your hp Jornada and your desktop
(or any PC that has Microsoft ActiveSync installed). In this chapter, you will
learn to
• Install Microsoft ActiveSync on your desktop PC.
• Use ActiveSync to synchronize data between your hp Jornada and
desktop PC.
• Connect your hp Jornada to your desktop PC using either the USB
cradle or the infrared port.
48 | hp Jornada 560 series personal digital assistant User’s Guide

Microsoft ActiveSync
Microsoft ActiveSync enables you to synchronize the information on your
desktop PC with the information on your hp Jornada. In addition, you can
back up data from your hp Jornada to your desktop PC and restore this
data to your hp Jornada, and copy files between your hp Jornada and
desktop PC.
Before you begin synchronization, install ActiveSync on your desktop PC
from the Pocket PC Companion CD. ActiveSync is already installed on
your hp Jornada.
After installation is complete, the ActiveSync Setup Wizard helps you
connect your hp Jornada to your desktop PC, set up a partnership so you
can synchronize information between your hp Jornada and your desktop
computer, and customize your synchronization settings. Your first
synchronization process will begin automatically when you finish using the
wizard.

Synchronizing Data
Synchronization compares the data on your hp Jornada with your desktop
PC and updates both computers with the most recent information. For
example, you can
• Synchronize Microsoft Word and Microsoft Excel files between your
hp Jornada and desktop PC. Your files are automatically converted to
the correct format.
• Synchronize e-mail messages in your hp Jornada Inbox with e-mail
messages in Microsoft Outlook on your desktop PC.
• Copy favorite Web site addresses and any Web pages you have
marked for offline viewing in Microsoft Internet Explorer to your hp
Jornada.
• Keep your Pocket Outlook Contacts, Calendar, and Tasks databases
up-to-date by synchronizing your hp Jornada with Microsoft Outlook
data on your desktop PC.

Synchronization with Microsoft Outlook 2002 requires ActiveSync 3.5 on the

desktop PC.
 Chapter 4 | Connecting to Your Desktop PC | 49

After you synchronize, the information you have stored on your desktop PC
is copied to your hp Jornada so you can take it with you when you go.
Use ActiveSync options to select which information types are synchronized
and to control how much data is synchronized. For example, if you choose
to synchronize Calendar data, you can specify how many weeks of past
appointments you want synchronized. By default, ActiveSync does not
automatically synchronize all types of information. Use ActiveSync options
to turn synchronization on and off for specific information types.
After you have set up ActiveSync and completed the first synchronization,
you can control when synchronization occurs by selecting a
synchronization mode. For example, you can synchronize continually
while your hp Jornada is in the cradle, or only when you choose the
Synchronize command.

To start synchronization from your hp Jornada

1. Connect your hp Jornada to your desktop PC. For more
information, see “Connecting Your hp Jornada,” below.
2. On the Start menu, tap ActiveSync.
3. Tap to begin synchronization.
50 | hp Jornada 560 series personal digital assistant User’s Guide

View connection status.

Tap to connect and synchronize.
Tap to stop synchronization.

View synchronization status.

Tap to synchronize via IR or

change synchronization settings.

For detailed instructions on setting ActiveSync options and using

ActiveSync on your desktop PC, see ActiveSync Help on the desktop PC.
For more information on using ActiveSync on your hp Jornada, see
ActiveSync Help on your hp Jornada.

Synchronizing from a Remote Location

You can also synchronize while your hp Jornada is connected to your
desktop PC using a dial-up modem connection or over a network.1 This can
be useful if you need to synchronize files or PIM information while
traveling. Before you leave, you must configure both your hp Jornada and
your desktop PC.

1
Requires an optional modem and/or an account with an Internet service
provider.
 Chapter 4 | Connecting to Your Desktop PC | 51

On your hp Jornada
Create a partnership between your hp Jornada and the desktop PC using
one of the direct connection methods (USB cradle or infrared connection)
described in this chapter. You must also configure a connection on your hp
Jornada, as described in chapter 5, “Connecting to the Internet or to a
Network.“
On your desktop PC
Before you can synchronize remotely, the desktop PC or network server
must be configured to allow your hp Jornada to connect. Depending on the
version of Windows running on the desktop PC, you may need to install
and configure Remote Access Services or Dial-Up Networking on the
desktop PC.
You must also ensure that ActiveSync is configured to allow a network
connection. For more information, see ActiveSync Help on your desktop
PC.
Follow these steps to prepare your desktop PC before you leave:
• If you are using a modem on your desktop PC, turn the modem on
before you leave.
• Leave your desktop PC on, and be sure you logged on under the same
user name that you used when you created the partnership.
• Ensure your PIM program and e-mail program (Microsoft Outlook or
Microsoft Exchange) are running.
If you receive an error message on your hp Jornada that states that an
information type needs attention, or if unresolved items are reported after
synchronization, you must synchronize directly with your desktop PC using
the USB cradle, an infrared connection, or an optional serial cable.

Copying Files Between Your hp Jornada

and Your Desktop PC
You can copy files between your hp Jornada and desktop PC by dragging
icons to or from the Mobile Device window or by using the Cut, Copy,
and Paste commands on the Edit menu.
Files created on your desktop PC may need to be converted before you
can use them on your hp Jornada, and files created on your hp Jornada
52 | hp Jornada 560 series personal digital assistant User’s Guide

may need to be converted before you can use them on your desktop PC.
By default, ActiveSync automatically converts files to the appropriate type;
however, you can choose not to convert files, or you can choose to specify
the conversion for each type of file by changing options in ActiveSync.

Backing Up Data with ActiveSync

To prevent loss of data, you should back up your hp Jornada frequently
using either Microsoft ActiveSync or the hp backup application. When you
back up your hp Jornada using ActiveSync, the backup file contains all the
files, databases, PIM information, and RAM-based programs on your hp
Jornada. The backup file is stored on your desktop PC.

hp backup enables you to back up your PIM databases to a CompactFlash

memory card or to the hp safe store folder on your hp Jornada. For more
information on hp backup and hp emergency backup, see “Backing Up and
Restoring Data” in chapter 6.

If you have established a partnership between your hp Jornada and

desktop PC, you can set ActiveSync to back up data automatically each
time you connect. You can also back up your hp Jornada manually any
time you want. ActiveSync lets you decide whether to back up all data
each time, or only new and updated information.
When you use the backup file to restore data to your hp Jornada, data on
your hp Jornada is replaced with the data stored in the backup file. If you
have created files on your hp Jornada since the last backup and do not
want to delete these files during the restore process, move the files from
your hp Jornada to your desktop PC before restoring data. You can restore
data using ActiveSync or the hp backup application.

Restoring data from ActiveSync replaces all data stored on your hp Jornada.
Any data added after the backup file was created will be lost.

For more information on backing up and restoring data using Microsoft

ActiveSync, see ActiveSync Help on your desktop PC.
 Chapter 4 | Connecting to Your Desktop PC | 53

Connecting Your hp Jornada

You can connect your hp Jornada to a desktop computer in several ways:
• Using the USB cradle that is included with your hp Jornada. The USB
cradle connects to a USB port on your desktop PC.
• Using the infrared port on your hp Jornada. You can connect your hp
Jornada to an infrared-equipped desktop or notebook PC using the
infrared port. Many notebook PCs have built-in infrared ports;
however, you may need to purchase and install an infrared transmitter
for your desktop PC.
• Over a network or dial-up connection. You can synchronize while
connected to your desktop PC by a dial-up (modem) connection or
over a local area network (LAN).
• Using a serial cable or cradle. If your desktop PC does not have a
USB port or an infrared transmitter, or if your operating system does
not support these connection methods, you can purchase an optional
serial cable or serial cradle that enables you to connect your hp
Jornada to a serial port. Instructions on establishing a serial
connection are included with these accessories. Note that Windows
95 and Windows NT® do not support USB or infrared connectivity.

Install ActiveSync on your desktop PC before connecting your hp Jornada by

USB.

Connecting by USB Cradle

The USB cradle included with your hp Jornada provides a convenient way
to connect to your desktop PC. In addition to enabling synchronization, the
USB cradle charges the main battery on your hp Jornada. Keep your hp
Jornada in the cradle when you are not carrying it with you, so it is always
charged, synchronized, and ready to go.

Do not shut down or restart your desktop PC while your hp Jornada is

connected. Turn off your hp Jornada or remove it from the cradle before you
shut down your desktop PC.
54 | hp Jornada 560 series personal digital assistant User’s Guide

Before you connect, be sure of the following: your desktop PC is on, you have
installed ActiveSync on your desktop PC, and ActiveSync is configured to allow
a USB connection.

To connect by USB cradle

1. Connect the dc plug from the ac adapter to the dc jack on the
cradle cable, and plug the ac adapter into a wall outlet.
2. Connect the cable from the cradle to a USB port on your desktop
PC.
3. If you have installed an optional extended battery pack, remove
the expansion panel from the face of the cradle.
4. Slide your hp Jornada into the cradle. Your hp Jornada should
start automatically and establish a connection to the desktop PC.

Connecting to your PC
 Chapter 4 | Connecting to Your Desktop PC | 55

When you remove your hp Jornada from the cradle, hold the cradle down with
one hand, and gently lift the hp Jornada with the other to avoid putting stress on
the connectors.

Connecting by Infrared
The infrared port on your hp Jornada provides a convenient way to
connect to an IrDA-equipped PC without using a cable or cradle. Many
notebook computers have built-in infrared ports; however, you may need to
install and configure an infrared port on a desktop PC. To install the port,
follow the manufacturer’s instructions. More information about infrared
drivers for Microsoft Windows is available on the Microsoft Mobile
Devices Web site at www.microsoft.com/mobile/pocketpc.
For complete instructions on connecting to your desktop PC by infrared,
refer to ActiveSync Help on your desktop PC.
 | 57

5 | Connecting to the Internet

or to a Network
In addition to connecting your hp Jornada to your desktop PC, you may
want to connect to remote computers so you can access e-mail, browse the
Internet, or retrieve files from a corporate network, whether you are at
home or on the road. This chapter describes
• the several methods you can use to connect your hp Jornada to a
modem, mobile phone, or network
• the process of configuring your hp Jornada to connect to an Internet
service provider (ISP) or network
• browsing the Web (or a corporate intranet) from your hp Jornada
using Microsoft Pocket Internet Explorer and Mobile Favorites
• sending and receiving e-mail messages with your hp Jornada
58 | hp Jornada 560 series personal digital assistant User’s Guide

Connecting your hp Jornada

Your hp Jornada gives you several options for connecting to a remote
computer. You can use an optional CompactFlash card modem, an
infrared modem, or a mobile phone. Each of these methods requires
purchase of a modem or adapter as an optional accessory. For more
information about compatible modems and accessories, visit the hp
Jornada Web site at www.hp.com/jornada.

Connecting with a CompactFlash Card

Your hp Jornada supports a variety of CompactFlash card modems and
network interface cards (NICs). Whether you use a CompactFlash modem
or CompactFlash NIC, the card must be a CompactFlash Type I or
CompactFlash Type I extended card. For a list of compatible
CompactFlash cards, go to the hp Jornada accessories page at
www.hp.com/jornada. For instructions on how to install a CompactFlash
card in your hp Jornada, see “Accessories” in Chapter 6.
Many NICs also require that you install a software driver. The card manu-
facturer must provide a software driver for the hp Jornada. Follow the card
manufacturer’s instructions for installing the card and configuring the driver
for use with your hp Jornada.
After you have installed and configured the card, the make and model of
the card will appear in the list of modems or the list of network adapters
when you create a new connection (see “Creating an ISP or Network
Connection,” later in this chapter).
When you are ready to connect, connect the CompactFlash card to an
analog telephone line or a network connection using the appropriate
cable. Follow the card manufacturer’s instructions to attach the cable to the
port on the card.

Do not connect a CompactFlash modem to a digital telephone line unless it is

specifically designed for use with a digital line.
 Chapter 5 | Connecting to the Internet | 59

Connecting with an Infrared Modem

You can also use the infrared port on your hp Jornada to connect to the
Internet or a remote computer via an IrDA-compatible infrared modem.
When you create a new dial-up connection, select Generic IrDA
modem from the modem list. Connect the modem to a phone line
according to the manufacturer’s instructions, and align the infrared port on
your hp Jornada with the infrared port on the modem before dialing the
call.

Connecting with a Mobile Phone

If your mobile phone service supports remote data connection, you can use
the mobile phone to connect your hp Jornada to the Internet or to a remote
computer. Depending on the make and model of your mobile phone, you
can connect your hp Jornada to the mobile phone using either a Compact-
Flash card interface or the infrared port.

CompactFlash Connectivity Kit

You may be able to obtain a CompactFlash Type I or Type I extended
connectivity kit from the manufacturer of your phone, or from a third-party
manufacturer. In either case, the kit must be designed to work with the
specific model of your phone, and the manufacturer must provide a driver
for use with the hp Jornada.
After you have installed and configured the card, the make and model of
the card will appear in the list of modems or the list of network adapters
when you create a new connection (see “Creating an ISP or Network
Connection,” later in this chapter).

Via Infrared
If your mobile phone has a built-in IrDA-compatible infrared port (or if an
optional infrared connectivity kit is available for your phone), you can use
the infrared port on your hp Jornada to connect. When you create a new
dial-up connection, select Generic IrDA modem from the modem list.
Align the infrared port on your hp Jornada with the infrared port on the
mobile phone before dialing the call. For detailed instructions on how to
establish a wireless connection using a mobile phone, check the hp
Jornada Web site at www.hp.com/jornada.
60 | hp Jornada 560 series personal digital assistant User’s Guide

Creating an ISP or Network Connection

To connect to a network or the Internet, you need an account with an ISP,
an account on your corporate network, or access permission to dial in to a
specific computer.
For each account, you will need a user name and password provided by
the ISP or account administrator. If you are connecting to a commercial
ISP, you will also need to know the dial-up telephone number, and IP and
DNS addresses (if required).
If you plan to use the account to send or receive e-mail messages directly
from your hp Jornada, you must also obtain the following information from
your ISP or account administrator:
• A user name and password for your e-mail account. (These may be
different from the user name and password you use to connect.)
• The name of the POP3 or IMAP4 server (for incoming messages).
• The name of the SMTP server (for outgoing messages).

Before you can use a modem to connect to an ISP or to dial in to a specific

desktop PC, you must create a connection for that service on your hp
Jornada. If you use an NIC to connect to a corporate network, you must
configure your network connection. Your hp Jornada will recognize the
connection after you attach the network cable to the NIC.

To create a modem connection to an ISP

1. Get the following information from your ISP: ISP dial-up access
telephone number, user name, password, and TCP/IP settings.
2. On the Start menu, tap Settings. On the Connections tab, tap
Connections.
3. In the automatic Internet connection options, select Internet
Settings, and then tap Modify.
4. On the Modem tab, tap New.
5. Enter a name for the connection, such as “ISP Connection.”
6. In the Select a modem list, select your modem type.
7. You should not need to change any advanced settings. Most ISPs
assign IP addresses dynamically. If the ISP you are connecting to
does not use a dynamically assigned IP address, tap Advanced,
 Chapter 5 | Connecting to the Internet | 61

and then enter the address on the TCP/IP tab. Tap OK, and then
tap Next.
8. Enter the access phone number or dial string, and then tap Next.
9. Select other desired options, and then tap Finish.
10. On the Dialing tab, specify your current location and phone
type. These settings will apply to all connections you create.

To open the connection, simply open a program that requires a connection

to the Internet. Your hp Jornada will attempt to connect automatically.
Once connected, you can:
• Send and receive e-mail messages by using Inbox. Before you can use
Inbox, you need to provide the information it needs to communicate
with the e-mail server. For specific instructions, see “Connecting
Directly to an E-mail Server,” later in this chapter.
• Visit Web and WAP pages by using Pocket Internet Explorer. For
more information, see “Browsing the Web (or a Corporate Intranet),”
later in this chapter.
• Send and receive instant messages with MSN Messenger. For more
information, see “MSN Messenger” in chapter 8.

To create a modem connection to a network

1. Get the following information from your network administrator:
dial-up access telephone number, user name, password, domain
name, and TCP/IP settings.
2. On the Start menu, tap Settings. On the Connections tab, tap
Connections.
3. In the automatic Internet connection options, select Internet
Settings, and then tap Modify.
4. On the Modem tab, tap New.
5. Enter a name for the connection, such as “Company Connection.”
6. In the Select a modem list, select your modem type.
7. You should not need to change any advanced settings. Most
servers now use a dynamically assigned address. If the server you
are connecting to does not use a dynamically assigned address,
tap Advanced, and then enter the address on the TCP/IP tab.
Tap OK, and then tap Next.
62 | hp Jornada 560 series personal digital assistant User’s Guide

8. Enter the access phone number or dial string, and then tap Next.
9. Select other desired options, and then tap Finish.
10. On the Dialing tab, specify your current location and phone type
(most phone lines are tone). These settings will apply to all
connections you create.

To start the connection, simply open a program that requires a connection

to the Internet. Your hp Jornada will attempt to connect automatically.
Once connected, you can:
• Send and receive e-mail messages by using Inbox. Before you can use
Inbox, you need to provide the information it needs to communicate
with the e-mail server. For specific instructions, see “Connecting
Directly to an E-mail Server,” later in this chapter.
• Visit Internet or intranet Web or WAP pages by using Pocket Internet
Explorer.
• Send and receive instant messages with MSN Messenger. For more
information, see “MSN Messenger” in chapter 8.
• Synchronize data with a computer on the network. For more
information, see ActiveSync Help on your desktop PC.

Closing a Connection
If you opened the connection from a program, such as Inbox or Pocket
Internet Explorer, close that program first. To disconnect, do one of the
following:
• When connected via a dial-up or network connection, tap the
Connection icon, , on the Navigation bar, and then tap End.
• When connected via cable or cradle, detach your device from the
cable or cradle.
• When connected via infrared, move the device away from the desktop
PC.
• When connected via a network (Ethernet) card, remove the card from
your device.
 Chapter 5 | Connecting to the Internet | 63

Get Help on Connecting

More information on the procedures described here, as well as information
on additional procedures, can be found in the following locations:
• “Inbox: Sending and Receiving E-mail Messages” in this chapter
• Online Help on your hp Jornada
• ActiveSync Help on your desktop PC

For troubleshooting information, see “Troubleshooting Remote

Connections” in chapter 9, or visit the Microsoft Mobile Devices Web site
at www.microsoft.com/mobile/pocketpc.

Browsing the Web (or a Corporate Intranet)

Once you are connected to an ISP or to a network, you can browse the
Internet or a corporate intranet. You can also use Pocket Internet Explorer
to browse Web and WAP content while you are not connected—by
downloading mobile favorites and channels to your hp Jornada.

Using Microsoft Pocket Internet Explorer

Use Microsoft Pocket Internet Explorer to view Web pages in either of
these ways:
• Connect to an ISP or network and browse the Web. To do this, you
will need to create the connection first, as described in “Creating an
ISP or Network Connection,” earlier in this chapter.
• During synchronization with your desktop PC, download your favorite
links and mobile favorites that are stored in the Mobile Favorites
subfolder in Internet Explorer on the desktop PC.
While you are connected to an ISP or network, you can also download
files and programs from the Internet or an intranet.

To start Pocket Internet Explorer

• On the Start menu, tap Internet Explorer.
64 | hp Jornada 560 series personal digital assistant User’s Guide

Tap to visit the hp Jornada

Web site.

Hide pictures button.

Favorites button.
Home button.
Refresh button.
The Pocket Internet Explorer home page
 Chapter 5 | Connecting to the Internet | 65

To view mobile favorites and channels

1. Tap the Favorites button to display your list of favorites.
2. In the list, tap the page you want to view.

Tap the favorite you

want to view.

Tap to add or delete

a folder or favorite link.

You will see the page that was downloaded the last time you synchronized
with your desktop PC. If the page is not on your hp Jornada, it will be
dimmed in the Favorites list. You will need to synchronize with your
desktop PC again to download the page to your hp Jornada, or connect to
the Internet to view the page.

To browse the Internet

1. Set up a connection to your ISP or corporate network, as
described in this chapter.
2. To connect and start browsing, do one of the following:
66 | hp Jornada 560 series personal digital assistant User’s Guide

• Tap the Favorites button, and then tap the favorite you want
to view.
• Tap View, and then tap Address Bar. In the address bar
that appears at the top of the screen, enter the Web address
you want to visit and then tap Go. Tap the arrow to choose
from previously entered addresses.

The Mobile Favorites Folder

Only items stored in the Mobile Favorites subfolder in the Favorites folder
in Internet Explorer on your desktop PC will be synchronized with your hp
Jornada. This folder is created automatically when you install ActiveSync.

Favorite Links
During synchronization, the list of favorite links in the Mobile Favorites
folder on your desktop PC is synchronized with Pocket Internet Explorer on
your hp Jornada. Both computers are updated with changes made to either
list each time you synchronize. Unless you mark the favorite link as a
mobile favorite, only the link (and not the page) will be downloaded to
your hp Jornada, and you must connect to your ISP or network to view the
content. For more information on synchronization, see ActiveSync Help on
your desktop PC.

Mobile Favorites
If you are using Microsoft Internet Explorer 5 or later on your desktop PC,
you can download mobile favorites to your hp Jornada. When you
synchronize your desktop PC and hp Jornada, the content of your mobile
favorites is downloaded to your hp Jornada so that you can view pages
while you are not connected to your ISP or your network.
Use the Internet Explorer plug-in installed with ActiveSync to create mobile
favorites quickly.

To create a mobile favorite

1. In Internet Explorer on your desktop PC, click Tools, and then
click Create Mobile Favorite.
 Chapter 5 | Connecting to the Internet | 67

• To change the link name, enter a new name in the Name

box.
• To change how often the mobile favorite is updated, select
a desired update schedule under Update.
2. Click OK. Internet Explorer downloads the latest version of the
page to your desktop PC.
3. If you want to download the pages that are linked to the mobile
favorite you just created, right-click the mobile favorite and then
click Properties. On the Download tab, specify the number of
links deep you want to download. To conserve memory on your
hp Jornada, download only one level of links.
4. Synchronize your device and desktop PC. Mobile favorites that
are stored in the Mobile Favorites folder in Internet Explorer are
downloaded to your hp Jornada.

If you do not specify an update schedule, you must manually download content
to keep the information updated on your desktop PC and hp Jornada. Before
synchronizing, in Internet Explorer on your desktop PC, click Synchronize on
the Tools menu. You will see the last time content was downloaded to the
desktop PC, and you can manually download content if needed.

You can add a button to the Internet Explorer toolbar for creating mobile
favorites. In Internet Explorer on your desktop PC, on the View menu, click
Toolbars, and then click Customize.

Conserving Memory
Mobile favorites take up storage memory on your hp Jornada. Follow these
tips to minimize the amount of memory used:
• Use ActiveSync settings to turn off pictures and sounds for the Mobile
Favorites information type or to stop some mobile favorites from being
downloaded to your hp Jornada. For more information, see
ActiveSync Help.
68 | hp Jornada 560 series personal digital assistant User’s Guide

• Limit the number of downloaded linked pages. In Internet Explorer on

the desktop PC, right-click the mobile favorite you want to change,
and then click Properties. On the Download tab, specify 0 or 1
for the number of linked pages you want to download.

Using AvantGo Channels

AvantGo is a free interactive service that gives you access to personalized
content and thousands of popular Web sites. You subscribe to AvantGo
channels directly from your hp Jornada. Then you synchronize your hp
Jornada with your desktop PC or connect to the Internet to download the
content. For more information, visit the AvantGo Web site.

To sign up for AvantGo

1. In ActiveSync options on the desktop PC, turn on synchronization
for the AvantGo information type.
2. In Pocket Internet Explorer on your hp Jornada, tap the Favorites
button to display your list of favorites.
3. Tap the AvantGo Channels link.
4. Tap the Activate button.
5. Follow the directions on the screen. You will need to synchronize
your hp Jornada with your desktop PC, and then tap the My
Channels button to complete the AvantGo setup.

When synchronization is complete, tap the AvantGo Channels link in your

list of favorites to see a few of the most popular channels. To add or
remove channels, tap the Add or Remove link.

Sending and Receiving E-mail

If you have an e-mail account with an ISP or on a corporate network, you
can use Inbox to send and receive e-mail messages in two ways:
• Synchronize e-mail messages with Microsoft Exchange or Microsoft
Outlook on your desktop PC.
• Send and receive e-mail messages by connecting directly to an e-mail
server through an ISP or a network.
 Chapter 5 | Connecting to the Internet | 69

Synchronizing E-mail Messages

You can synchronize e-mail messages as part of the general
synchronization process whenever you connect your hp Jornada to your
desktop PC. First, you must enable Inbox synchronization in ActiveSync.
For information on enabling Inbox synchronization, see ActiveSync Help
on the desktop PC.
During synchronization, the following occurs:
• Messages are copied from the mail folders of Exchange or Outlook on
your desktop PC to the ActiveSync folder in Inbox on your hp Jornada.
By default, you will receive messages from the past 3 days only, the
first 100 lines of each message, and file attachments of less than 100
KB in size.
• E-mail messages in the Outbox folder on your hp Jornada are
transferred to Exchange or Outlook, and then sent from those
programs.
• E-mail messages in subfolders must be selected in ActiveSync on your
desktop PC in order to be transferred.

Connecting Directly to an E-mail Server

In addition to synchronizing e-mail messages with your desktop PC, you
can send and receive e-mail messages by using a modem or network
connection and Inbox on your hp Jornada.
In addition to the creating a connection to a network or an ISP, you must
set up an e-mail “service” in Inbox.

The ISP or network must use a POP3 or IMAP4 e-mail server and an SMTP
gateway.

To set up an e-mail service

• In Inbox, tap Services, and then tap New Service. Follow the
directions in the New Service Wizard.

You can use multiple e-mail services to receive your messages. For each e-
mail service you intend to use, first set up and name the e-mail service. If
70 | hp Jornada 560 series personal digital assistant User’s Guide

you use the same service to connect to different mailboxes, set up a

separate service for each mailbox.

To connect to an e-mail service

• In Inbox, tap Services, and then tap Connect.

When you connect to the e-mail server, new messages are downloaded to
the Inbox folder on your hp Jornada, messages in the Outbox folder are
sent, and messages that have been deleted on the e-mail server are
removed from the Inbox folder on your hp Jornada.
Messages that you receive directly from an e-mail server are linked to your
e-mail server rather than your desktop PC. When you delete a message on
your hp Jornada, it is also deleted from the e-mail server the next time you
connect based on the settings you selected in ActiveSync.
You can work online or offline. When working online, you read and
respond to messages while connected to the e-mail server. Messages are
sent as soon as you tap Send, which saves space on your hp Jornada.
When working offline, you should download new message headers or
partial messages, and then you can disconnect from the e-mail server while
you decide which messages to download completely. The next time you
connect, Inbox downloads any messages you marked for retrieval and
sends the messages in your Outbox folder.
 Chapter 5 | Connecting to the Internet | 71

Using the Message List

Messages you receive are displayed in the message list. By default, the
most recently received messages are displayed first in the list.

Select the service and folder

you want to display.

Select the sort order

for messages.
Tap to open a message.

Tap and hold to display

a pop-up menu of actions.

Tap to connect and to

send and receive e-mail.
Tap to connect to
the selected service.

When you receive a message, tap it to open it. Unread messages are
displayed in bold.
72 | hp Jornada 560 series personal digital assistant User’s Guide

Tap to return to
the message list.

Tap to delete this message.

Tap to view the previous

or next message.
Tap to reply to or
forward this message.

When you connect to your e-mail server or synchronize with your desktop
computer, by default, you will receive messages from the last five days
only, the first 100 lines of each new message, and file attachments of less
than 100 KB in size. The original messages remain on the e-mail server or
your desktop PC.
You can mark the messages that you want to retrieve in full during your
next synchronization or e-mail server connection. In the message list, tap
and hold the message you want to retrieve. On the pop-up menu, tap
Mark for Download. The icons in the Inbox message list give you
visual indications of message status.
 Chapter 5 | Connecting to the Internet | 73

You specify your downloading preferences when you set up the service or
select your synchronization options. You can change them at any time:
• Change options for Inbox synchronization using ActiveSync options.
For more information, see ActiveSync Help.
• Change options for direct e-mail server connections in Inbox on your
hp Jornada. Tap Tools, and then tap Options. On the Service tab,
tap the service you want to change. To remove a service, tap and hold
the service, and then tap Delete.

Composing Messages
To compose a message
1. Tap New.
2. In the To field, enter an e-mail address of one or more recipients,
separating them with a semicolon, or select a name from the
contact list by tapping the Address Book button.
74 | hp Jornada 560 series personal digital assistant User’s Guide

Tap to send the message.

Tap to show or hide

the complete header.

Tap to show / hide the

recording toolbar.
Tap to display the Address Book.
Tap to insert common messages.

3. Compose your message. To enter preset or frequently used

messages, tap My Text and select a message.
4. When you have finished the message, tap Send.

The message is placed in the Outbox folder on your hp Jornada and will
be delivered in one of two ways:
• The message is transferred to the Outbox folder in Exchange or
Outlook on your desktop PC, and sent the next time you synchronize.
• The message is transferred to your e-mail server the next time you
connect. In Inbox, make sure the appropriate service is selected on the
Services menu. Then tap the Connect button (or tap Connect on
the Services menu).
 Chapter 5 | Connecting to the Internet | 75

Managing E-mail Messages and Folders

By default, messages are displayed in one of five folders for each service
you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items.
The Deleted Items folder contains messages that have been deleted on your
hp Jornada. The behavior of the Deleted and Sent Items folders depends
on the options you have chosen. In the message list, tap Tools, and then
tap Options. On the Message tab, select your options.
You can organize messages into additional folders. To create new folders,
tap Tools, and then tap Manage Folders. To move a message to
another folder, in the message list, tap and hold the message, and then
tap Move to on the pop-up menu.

Folder Behavior with a Direct Connection to an E-mail Server

The behavior of the folders you create depends on whether you are using
ActiveSync, POP3, or IMAP4:
• If you use ActiveSync, e-mail messages in the Inbox folder in Outlook
will automatically be synchronized with your hp Jornada. You can
select to synchronize additional folders by designating them for
ActiveSync. The folders you create and the messages you move will
then be mirrored on the server. For example, if you move two
messages from the Inbox folder to a folder named Family, and you
have designated Family for synchronization, the server creates a copy
of the Family folder and copies the messages into that folder. You can
then read the messages while away from your desktop computer.
• If you use POP3 and you move e-mail messages to a folder you
created, the link is broken between the messages on the device and
their copies on the mail server. The next time you connect, the mail
server will see that the messages are missing from the device Inbox
and delete them from the server. This prevents you from having
duplicate copies of a message, but it also means that you will no
longer have access to messages that you move to folders created from
anywhere except the device.
76 | hp Jornada 560 series personal digital assistant User’s Guide

• If you use IMAP4, the folders you create and the e-mail messages you
move are mirrored on the server. Therefore, messages are available to
you any time you connect to your mail server, whether it is from your
device or desktop computer. This synchronization of folders occurs
whenever you connect to your mail server, create new folders, or
rename/delete folders when connected.
 | 77

6 | Configuring and Optimizing

Your hp Jornada
This chapter details ways you can optimize your hp Jornada using the
Settings and the hp settings application, and describes ways you can
expand features and functionality by adding programs. This chapter also
offers important tips on safeguarding your data by managing power and
memory and using the security settings. In this chapter, you will learn to
• Manage power effectively.
• Manage the memory on your hp Jornada.
• Adjust settings for the display and sounds.
• Use security features to protect your data.
• Configure hardware buttons.
• Configure menus for easy access to programs and documents.
• Add or remove programs.
• Add functionality to your hp Jornada with CompactFlash cards and
optional accessories.
78 | hp Jornada 560 series personal digital assistant User’s Guide

Managing Power
Because the data and files you save on your hp Jornada are stored in
RAM, maintaining a continuous power supply to the hp Jornada at all
times is extremely important. If your hp Jornada runs out of power, all
information stored in RAM is lost. Although Microsoft Windows for Pocket
PC and the preinstalled programs will not be erased, any information you
have entered, programs you have added, and custom settings are erased
if you lose power.

Data stored in the hp safe store folder or on a CompactFlash card will be

saved, even if your hp Jornada loses power. To protect your data, use hp
backup to back up regularly to the hp safe store folder or to a CompactFlash
card.

How long you can operate your hp Jornada without recharging the battery
depends on the features and functions you use most. Under typical usage
conditions, the battery included with your hp Jornada will provide
approximately 14 hours of use (without the backlight). Note that some
functions, such as listening to music or using CompactFlash cards, use
considerable power and may reduce this time significantly.
When your hp Jornada displays a dialog box warning of low power, you
should respond as soon as possible by recharging the main battery or
replacing the backup battery. If you continue to use your hp Jornada until
power reaches a critical low condition, a “Battery very low” message
appears, and the hp Jornada shuts down automatically. You will be unable
to use your hp Jornada until you connect to external power for charging.
The backup battery does not provide enough power to operate your hp
Jornada; it is intended only to preserve your data for a short time until you
can recharge the main battery.
Because the main battery is charged automatically whenever your hp
Jornada is connected to ac power, simply connect the ac power adapter
or place your hp Jornada in the USB cradle to recharge it when the power
is low. While your hp Jornada is connected to ac power, the notification
button/LED indicates the charging status:
• Amber indicates that the battery is charging (connected to ac power).
• Green indicates that the battery is fully charged.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 79

To check the remaining power

1. On the Start menu, tap Settings.
2. On the System tab, tap the Power icon.
The remaining power is displayed on a status bar in the Power
control panel.

Under certain conditions, the Power Status icon is displayed on the Command
bar in the Today screen. Simply tap the Power Status icon to open the Power
control panel.

Power Tips
Follow these tips to ensure the longest use of your hp Jornada between
charges:
• Turn off the backlight. Press and hold the power button to turn
off the backlight, or use the Backlight control panel to set the backlight
to turn off automatically after a short period of inactivity.
• Turn off the display manually. If you are playing music or
using other functions that do not require the display, turn off the
display by pressing and holding the notification button/LED. (Turn on
the display by pressing and holding the notification button/LED
again.)
• Suspend frequently. Use the Power control panel to shorten the
length of continuous idle time before your hp Jornada auto-suspends.
Press the power button to turn off your hp Jornada when it is not in
use, even for a short time.
• Always use ac power when connecting your hp Jornada
to your desktop PC. Note that your hp Jornada will not auto-
suspend while it is connected.
• Turn off sounds. Use the hp settings application to mute the
speaker, or use the Sounds & Notifications control panel to turn off all
but the most necessary system sounds.
80 | hp Jornada 560 series personal digital assistant User’s Guide

• Avoid using CompactFlash card accessories while on

battery power. Some CompactFlash cards use considerable
power and will quickly drain your battery.
• Do not “listen” for infrared transfers. Although you can set
your hp Jornada to constantly monitor the infrared port for files sent
from other devices, doing so will quickly drain your batteries.

Use the ac adapter to plug your hp Jornada into external power whenever
possible, especially when connecting to a desktop PC or when using a
CompactFlash card modem, NIC, or other peripheral device. Do not let the
notification button/LED flash for a long time.

Managing Memory
Your hp Jornada uses three kinds of memory: the hp safe store folder,
storage and program memory (RAM), and optional CompactFlash memory
cards.

The hp safe store folder

The hp safe store folder uses nonvolatile memory; that is, it will not be
erased if your hp Jornada loses power. The hp safe store folder contains
several preinstalled programs, as well as available storage space that you
can use to store your most important files or as a location for your backup
file.
The hp safe store folder appears under the My Device folder on your hp
Jornada. Files stored in the hp safe store folder are not included when you
back up your files using ActiveSync or the hp backup application.
For more information on backing up your hp Jornada to the hp safe store
folder, see “Backing Up and Restoring Data” in chapter 6.

Storage and Program Memory

The volatile RAM memory on your hp Jornada is allocated between
storage memory and program memory. The operating system automatically
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 81

manages the allocation between storage and program memory; however,

in some situations—such as when memory is low—it may not be able to
adjust the memory properly. If you receive a message stating that storage
or program memory is unavailable, try the following solutions.
To increase storage memory, you can
• Move files or programs into the hp safe store folder. Files in the hp
safe store folder do not use RAM-based storage memory.
• Buy an optional CompactFlash Type I or Type I extended memory
card, and move files from internal memory to the card. (For more
information on using CompactFlash cards, see “Accessories,” later in
this chapter.)
• Delete unnecessary files.
• Remove Web pages stored for offline viewing in Internet Explorer
folders.
• Remove programs you no longer use. See “Adding or Removing
Programs,” later in this chapter.
• Clear program memory. See the section below.

To increase program memory, you can

• Use hp task switcher or the Memory control panel to stop programs
you are not currently using. In most cases, programs automatically
stop to free needed memory. However, in some situations, such as
when a dialog box is waiting for a response, the program may not be
able to stop automatically.
• Clear storage memory as described above. This will free some storage
memory so that it can be reallocated as program memory.
• Remove your hp Jornada from the cradle, remove the CompactFlash
card (if installed), and reset your hp Jornada. See “Resetting Your hp
Jornada” in chapter 9.

To use the Memory control panel to stop programs

1. Open the Memory control panel, and then tap the Running
Programs tab to check the state of your active programs.
2. To stop a running program, select the program in the list, and
then tap Stop.
82 | hp Jornada 560 series personal digital assistant User’s Guide

To use hp task switcher to stop programs

1. Press and hold the Tasks hot key to display hp task switcher.
2. Tap the Close button
–or–
On the pop-up menu, tap Close Window, and then tap a
program in the list or tap Close All.

CompactFlash Memory Cards

CompactFlash memory cards are small, removable flash storage cards that
enable you to expand the memory of your hp Jornada. You can use
CompactFlash memory cards for backup storage, archives, or to transfer
large files to other devices. CompactFlash cards can be purchased from a
variety of third-party vendors.
Your hp Jornada supports CompactFlash Type I or Type I extended cards.
In addition to CompactFlash memory cards, you can buy cards that offer
additional functionality, such as modems, NICs, cameras, and other
peripheral devices. For more information, see “Accessories” later in this
chapter.

Backing Up and Restoring Data

To prevent loss of data, you should back up your hp Jornada frequently.
Your hp Jornada comes with three programs for backing up data:
• Microsoft ActiveSync. ActiveSync enables you to back up data to
your desktop PC. You can back up all data on your hp Jornada, or
only your PIM databases (Calendar, Contacts, and Tasks). You can set
ActiveSync to back up automatically each time you connect, or you
can back up manually, whenever you choose. For more information,
see ActiveSync Help on your desktop PC.
• hp backup. The hp backup application enables you to back up all
data on your hp Jornada, or only your PIM databases and/or e-mail
messages. You can save the backup file in the hp safe store folder or
on an optional, removable CompactFlash memory card.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 83

• hp emergency backup. When you activate hp emergency

backup, your PIM databases are automatically backed up to the hp
safe store folder. The backup file is password-protected. After you
restore your hp Jornada to the factory default settings, you are
prompted to enter the password and restore the databases.

Using hp backup
The hp backup application gives you added flexibility in backing up your
valuable data. With hp backup, you can back up all data or back up only
your Calendar, Contacts, Tasks, and Inbox databases. You can save the
backup file to the hp safe store folder or to an optional CompactFlash
memory card, so you can safeguard your data even while you are
traveling or away from your desktop PC.

You can back up data to internal (RAM) memory on your hp Jornada; however,
if you restore your hp Jornada to the factory default settings or accidentally lose
power, the back up file will be erased. To ensure the safety of your data, it is
recommended that you back up to the hp safe store folder, to a CompactFlash
memory card, or to your desktop PC.

To back up data using hp backup

1. Use hp task switcher to close all running applications.
2. Disconnect your hp Jornada from your desktop PC.
3. On the Start menu on your hp Jornada, tap Programs.
4. In the hp Applications folder, tap the hp backup icon.
5. On the Backup tab, select Back up all files or Back up
only databases.
6. If you want to password-protect your backup file, tap Backup
Options, and enter a password using the Input panel.
7. Tap Back Up Now.
8. In the Name box, enter a name for the backup file, and select a
storage location from the drop-down list.
9. Tap OK.
84 | hp Jornada 560 series personal digital assistant User’s Guide

Restoring Data
When you use the backup file to restore information, information on your
hp Jornada is replaced with the information stored in the backup file. If
you have created files on your hp Jornada since the last backup and do
not want to delete these files during the restore process, move the files from
your hp Jornada to your desktop PC—or to an optional CompactFlash
memory card—before restoring information.

Depending on the type of backup file, the restore operation replaces all
information stored in your PIM databases or all data stored on your hp Jornada.
Any data added after the backup file was created will be lost.

To restore PIM databases with hp backup

1. Use hp task switcher to close all running applications. (Press and
hold the hp home menu hot key to display the hp task switcher
pop-up menu, and then tap the Close All button.)
2. Disconnect your hp Jornada from your desktop PC.
3. On the Start menu on your hp Jornada, tap Programs.
4. In the hp Applications folder, tap the hp backup icon.
5. On the Restore tab, select Restore only databases, and
then tap Restore Now.
6. In the file list, tap the name of a backup file you want to restore.
7. Remove the CompactFlash card (if installed), and reset your hp
Jornada. See “Resetting Your hp Jornada” in chapter 9.

To restore all data with hp backup

1. Disconnect your hp Jornada from ac power, and remove both the
main and backup batteries. Wait 5 minutes.
2. Replace the main battery, and then replace the backup battery.
3. Complete the Welcome Wizard.
4. On the Start menu on your hp Jornada, tap Programs.
5. In the hp Applications folder, tap the hp backup icon.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 85

6. On the Restore tab, select Restore all files, and then tap
Restore Now.
7. In the file list, tap the name of a backup file you want to restore.
8. Remove the CompactFlash card (if installed), and reset your hp
Jornada. See “Resetting Your hp Jornada” in chapter 9.

When you restore data, your hp Jornada must have the same regional settings
that it had when you completed the backup; otherwise, you will not be able to
restore the files. To change regional settings, on the Start menu, tap Settings,
and then tap the Regional Settings icon on the System tab. Select your
region from the drop-down list.

Using hp emergency backup

When you enable hp emergency backup, your PIM databases and/or e-
mail messages are automatically saved to the hp safe store folder. The
backup file is protected even if your hp Jornada loses power or if you reset
the factory defaults. You do not need to carry a removable storage card or
connect to your desktop PC to back up and restore the file.
For hp emergency backup to function, you must ensure that there is enough
free memory in the hp safe store folder to save your backup file. If you
save other files and programs in the hp safe store folder, you may not
have enough room for your backup file.

To back up data using hp emergency backup

1. On the Start menu, tap Settings.
2. On the System tab, tap the hp emergency backup icon.
3. Select the Enable emergency backup check box.
4. Enter a password for the backup file. You must enter a password.
5. Select the check boxes for the databases you want to back up.
6. Tap OK.

The databases you selected will be backed up automatically each time you
make changes. While hp emergency backup is activated, the hp backup
icon is displayed in the Command bar.
86 | hp Jornada 560 series personal digital assistant User’s Guide

Restoring Data
The hp emergency backup application gives you the option of restoring
data automatically whenever you restore your hp Jornada to the factory
default settings. After you complete the Welcome Wizard, you will be
asked if you want to restore your databases and then prompted to enter
your password. For more information, see “Restoring Factory Defaults” in
chapter 9.

Adjusting Settings
Use the hp settings application to quickly change settings or set options for
the display, alerts and notifications, and power management.

To start hp settings
• On the Start menu, tap hp settings.

You can use pop-up menus to quickly change your display profiles and volume
profiles. Press and hold the Contacts hot key to display the volume profile
pop-up menu. Press and hold the Calendar hot key to display the display
profile pop-up menu.

Display Settings
The screen of your hp Jornada uses ambient light to enhance the display.
That is, the brighter the surrounding light, the better you will be able to see
the screen. If you are in a dark room, you can use the backlight to
compensate for the low ambient light.
Your hp Jornada includes a light sensor. You can set an option to turn on
the backlight automatically whenever the light sensor detects that
conditions are too dim to see the screen clearly. Use display settings to
adjust the brightness of your hp Jornada screen, and set options for turning
the backlight on and off.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 87

You can also create display profiles for different environments or lighting
conditions (for example, indoors or low power). Display profiles remember
all of the display options for brightness and backlight.
The display settings are shown by default when you start hp settings.

Tap to switch to Power

or Volume settings.

Select a profile to
modify.

Set backlight options

to conserve power.

To quickly change display profiles, press and hold the Calendar hot key, and
then select a profile from the pop-up menu.

Volume Settings
Volume settings control the volume and tone of the alarms and notification
sounds played by your hp Jornada. You can create volume profiles for
different environments, for example a Loud profile for noisy environments,
or a Meeting profile that silences most alerts.
88 | hp Jornada 560 series personal digital assistant User’s Guide

Tap to switch to Display or

Power settings.

Select a profile to modify.

Drag slider to adjust

speaker volume.

To quickly change between volume profiles, press and hold the Contacts hot
key, and then select a profile from the pop-up menu.

Power Preferences Settings

Use the Power Preferences page of the hp settings application to set
options for turning your hp Jornada on and off, both for convenience and
to conserve battery power. You can set your hp Jornada to turn on
whenever you tap the touch screen. Disabling the record button and the hp
hot keys while the hp Jornada is off prevents you from inadvertently turning
on your hp Jornada by pressing one of these buttons.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 89

Tap to switch to Display or

Volume settings.

Set options to
automatically power off.

Set options to
automatically power on.

Adjusting Other Settings

You can change many settings on your hp Jornada to suit the way you
work. To see the available options, tap Settings on the Start menu, and
then tap any of the icons on the Personal or System tabs. In particular,
you might want to adjust the following:
• Clock. Change the time or set alarms.
• Owner Information. Enter the contact information you want to be
displayed each time you turn on your hp Jornada.
• Password. Limit access to your hp Jornada by requiring a four-digit
password to be entered each time you turn on your hp Jornada.
• Today. Customize the look of, and the information that is displayed
on, the Today screen.
90 | hp Jornada 560 series personal digital assistant User’s Guide

Configuring Hardware Buttons

You can configure the hardware buttons on your hp Jornada to suit the
way you work. Use the Buttons control panel to assign the hp hot keys and
the record button to start any program.

To assign a program to a hardware button

1. On the Start menu, tap Settings, and then tap the Buttons icon.
2. On the Program Buttons tab, select a button from the list.
3. In the Button assignment list, select the program you want to
assign to the button.

To control the scroll speed

1. On the Start menu, tap Settings, and then tap the Buttons icon.
2. On the Up/Down Control tab, move the sliders to set the
repeat rate and the delay before repeat.

Configuring Menus
You can customize the menus on your hp Jornada to ensure you have easy
access to programs or documents.

hp Home Menu
Use the hp home menu application to quickly launch your favorite
programs or open frequently used documents. You can modify the buttons
on the hp home menu by adding descriptions or by assigning them to
other programs. You can also add pages that contain buttons for the
programs or documents you use most.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 91

Tap to display the

next/previous page.
Select a page from
the list.

Tap and hold to

change a button
assignment.

Tap a button to start

a program.

Tap to add or delete

pages.

To modify a button assignment

1. Press the hp home menu hot key to open hp home menu.
2. Select the page you want to modify from the drop-down list of
home menu pages.
3. Tap and hold the stylus on the button you want to modify.
4. On the pop-up menu, tap Assign, Rename, or Delete.
• Tap Assign, and then browse to select the program or
document you want to assign to the button.
• Tap Rename, and then type a description to be displayed
under the button. The description can be up to 10 characters
long. The default description is the file name.
• Tap Delete to clear the current button assignment.
92 | hp Jornada 560 series personal digital assistant User’s Guide

To add a page to the hp home menu

1. Press the hp home menu hot key to open the hp home menu.
2. On the Page menu, tap Add Page.
3. Enter a name for the page, and then tap OK.
4. On the new page, tap and hold a button to assign to a program
or document.
5. On the pop-up menu, tap Assign, and then browse to select the
program or document you want to assign to the button.

Start Menu
You can add programs to the Start menu to make it easier to access the
programs you use most.

To add a program to the Start menu

1. On the Start menu, tap Settings, and then tap Menus.
2. On the Start Menu tab, select the check box for the program
you want to add.

The Start Menu tab displays only the programs stored in the Start Menu
folder on your hp Jornada. If you do not see a particular program listed,
use File Explorer to move the program to the Start Menu folder.

Adding or Removing Programs

Adding Programs
You can add even more functionality to your hp Jornada by installing
additional software and programs. A wide variety of software is available
for Windows Powered Pocket PCs, ranging from custom business
applications and system utilities to games and entertainment. Some
programs are available on the Pocket PC Companion CD included with
your hp Jornada. Other programs are available from software vendors or
on the Web.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 93

Install only programs designed specifically to run on an hp Jornada personal

digital assistant and/or a Windows Powered Pocket PC. You cannot run
programs designed for Windows on your hp Jornada. In addition, you may
need a version of the program designed specifically for the StrongARM
processor used by your hp Jornada.

Install software to your hp Jornada by first loading the installation files onto
your desktop PC, and then using ActiveSync or running the Application
Manager. You can install programs to storage memory (RAM) or to the hp
safe store folder.

To install a program using ActiveSync

1. Download the program to your desktop computer (or insert the CD
or disk that contains the program into your desktop computer).
You may see a single *.exe or *.xip file, a *.zip file, a Setup.exe
file, or several versions of files for different device types and
processors. Be sure to select the program designed for the Pocket
PC and the StrongARM processor.
2. Connect your hp Jornada to your desktop PC.
3. If the program includes an installer program (typically named
Setup.exe or Install.exe), double-click the installer program on the
desktop PC. The installer program copies the necessary files to
your hp Jornada.
–or–
If the program does not include an installer, use ActiveSync
Explore to copy the program file to the Program Files folder on
your hp Jornada. Refer to the Read Me file or documentation that
came with the program to be sure you have copied the necessary
file(s). For more information on copying files using ActiveSync, see
ActiveSync Help.

You can also use Pocket Internet Explorer to download some programs from the
Internet directly to your hp Jornada. If the program includes a *.xip, *.exe or
*.zip file, a Setup.exe file, or a cabinet (*.cab) file for Pocket PC, you can
download this file to your hp Jornada, and then tap the icon to install the
program.
94 | hp Jornada 560 series personal digital assistant User’s Guide

Removing Programs
To free storage memory on your hp Jornada, you can remove programs
you no longer use. Only programs that are stored in RAM or in the hp safe
store folder can be removed. Programs preinstalled programs in Flash
ROM cannot be removed; however, these programs do not use storage
memory.

To remove a program
1. On the Start menu, tap Settings.
2. On the System tab, tap Remove Programs.
3. Select the program in the list, and then tap Remove.

If the program does not appear in the list of installed programs, use File
Explorer on your hp Jornada to locate the program, tap and hold the program,
and then tap Delete on the pop-up menu.

Accessories
By purchasing accessories for your hp Jornada, you can add functionality,
replace lost parts, and protect your hp Jornada from accidental damage.
Hewlett-Packard makes a variety of accessories designed specifically to
enhance your hp Jornada. In addition, you can purchase CompactFlash
card accessories from many vendors.

hp Accessories
Many optional accessories are available from Hewlett-Packard. The
Accessories Guide included with your hp Jornada includes a catalog of
accessories designed to work with the hp Jornada 560 series personal
digital assistant. Check the Hewlett-Packard Web site at
www.hp.com/jornada for updates to this list.
 Chapter 6 | Configuring and Optimizing Your hp Jornada | 95

CompactFlash Cards
CompactFlash cards provide a wide range of additional functionality, such
as additional memory, removable storage, connection to an external
monitor, connection to a network, and modems. Many cards have been
tested specifically for use with the hp Jornada. For a list of recommended
cards, visit the hp Web site at www.hp.com/jornada.
In addition to CompactFlash memory cards, you can buy cards that offer
additional functionality, such as modems, NICs, cameras, and other
peripheral devices. Your hp Jornada supports CompactFlash Type I and
Type I extended cards.
Before you can use a particular card, you must have a driver for that card.
Your hp Jornada includes drivers for many popular cards, and others are
included on the Pocket PC Companion CD. If you cannot find a driver for
your card on the CD, the software drivers for the Microsoft Windows for
Pocket PC operating system should be available from the card’s
manufacturer. Install software drivers as you would install any other
software or program. For more information, see “Adding or Removing
Programs,” earlier in this chapter.

To install a CompactFlash card

1. Remove the dummy card from the CompactFlash card slot.
2. If the card is a Type I extended card, remove the CompactFlash
door.
3. Align the card as shown in the diagram, and push it into the slot
until it clicks into place.
96 | hp Jornada 560 series personal digital assistant User’s Guide

If the card is Type I extended, remove the door from the CompactFlash Type I
extended card slot, as shown on the left.
 | 97

7 | Microsoft Pocket Outlook

Microsoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and
Notes. You can use these programs individually or together. For example,
e-mail addresses stored in Contacts can be used to address e-mail
messages in Inbox.
Using ActiveSync, you can synchronize information in Microsoft Outlook
or Microsoft Exchange on your desktop PC with information in Pocket
Outlook on your hp Jornada. Each time you synchronize, ActiveSync
compares the changes you made on your hp Jornada and desktop PC and
updates both computers with the latest information. For information on
using ActiveSync, see ActiveSync Help on your desktop PC.
In this chapter, you will learn to
• Schedule appointments and meetings using Calendar.
• Keep track of friends and colleagues using Contacts.
• Keep a to-do list in Tasks.
• Capture thoughts and ideas with Notes.

For details on using Inbox to send and receive e-mail messages, see
“Sending and Receiving E-mail” in chapter 5.
98 | hp Jornada 560 series personal digital assistant User’s Guide

Calendar: Scheduling Appointments and

Meetings
Use Calendar to schedule appointments, including meetings and other
events. You can check your appointments in one of several views (Agenda,
Day, Week, Month, and Year) and easily switch views by using the View
menu.

Tap to go to today.

Tap to display or edit

the appointment details.

Tap to create a new appointment.

You can customize the Calendar display (for example, change the first day of
the week), by tapping Options on the Tools menu.
 Chapter 7 | Microsoft Pocket Outlook | 99

To create an appointment
1. In Day or Week view, tap the desired date and time for the
appointment.
2. Tap New.

Tap to return to the calendar

(the appointment is saved
automatically).
Tap to choose from
predefined text.

Tap to choose from

previously entered locations.

Tap to select a time.

Tap to select a date.

Notes is a good place

for maps and directions.

3. Using the Input panel, tap first to select the field, and then enter a
description and a location.
4. If needed, tap the date and time to change them.
5. Enter other desired information. You will need to hide the Input
panel to see all available fields.
6. To add notes, tap the Notes tab. You can enter text, draw, or
create a recording. For more information on creating notes, see
“Notes: Capturing Thoughts and Ideas,” later in this chapter.
7. Tap OK to return to Calendar.

If you select Remind me in an appointment, your hp Jornada will remind you

according to the options set in the Sounds & Notifications control panel.
100 | hp Jornada 560 series personal digital assistant User’s Guide

Using the Summary Screen

When you tap an appointment in Calendar, a summary screen is
displayed. To change the appointment, tap Edit.

View appointment details.

View.

Tap to change
appointment.

Creating Meeting Requests

You can use Calendar to set up meetings with users of Outlook or Pocket
Outlook. The meeting notice will be created automatically and sent either
when you synchronize Inbox or when you connect to your e-mail server.
Indicate how you want meeting requests sent by tapping Tools and then
Options. If you send and receive e-mail messages through ActiveSync,
select ActiveSync.

To schedule a meeting
1. Create an appointment.
2. In the appointment details, hide the Input panel, and then tap
Attendees.
3. From the list of e-mail addresses in Contacts, select the meeting
attendees.
 Chapter 7 | Microsoft Pocket Outlook | 101

The meeting notice is created automatically and placed in the Outbox

folder.
For more information on sending and receiving meeting requests, see
Calendar Help and Inbox Help on your hp Jornada.

Contacts: Tracking Friends and Colleagues

Contacts maintains a list of your friends and colleagues so that you can
easily find the information you are looking for, whether you are at home or
on the road. Using the hp Jornada infrared port, you can quickly share
Contacts information with users of Pocket PCs and other mobile devices.

Select the category of contacts

you want displayed in the list.

Tap and enter part of a name to

quickly find it in the list.

Tap to see additional phone

numbers and e-mail addresses.
Tap to display or edit
the contact details.
Tap and hold to display
a pop-up menu of actions.

Tap to create a new contact.

102 | hp Jornada 560 series personal digital assistant User’s Guide

To change the way information is displayed in the list, tap Tools, and then tap
Options.

To create a contact
1. Tap New.

Tap to return to the contact

list (the contact is saved
automatically).

Scroll to see more fields.

Notes is a good place

for maps and directions.

2. Using the Input panel, enter a name and other contact

information. You will need to scroll down to see all available
fields.
 Chapter 7 | Microsoft Pocket Outlook | 103

3. To assign the contact to a category, scroll to and tap Categories

and select a category from the list. In the contact list, you can
display contacts by category.
4. To add notes, tap the Notes tab. You can enter text, draw, or
create a recording. For more information on creating notes, see
“Notes: Capturing Thoughts and Ideas,” later in this chapter.
5. Tap OK to return to the contact list.

Finding a Contact
There are four ways to find a contact:
• On the Start menu, tap Find, enter the contact name, select
Contacts for the type, and then tap Go.
• In the contact list, enter a contact name in the box under the
Navigation bar. To show all contacts again, clear text from the box or
tap the button to the right of the box.
• In the contact list, tap the category list (labeled All Contacts by
default) and select the type of contact that you want displayed. To
show all contacts again, select All Contacts. To view a contact not
assigned to a category, select None.
• To view the names of companies your contacts work for, in the contact
list, tap View, and then tap By Company. The number of contacts
that work for that company will be displayed to the right of the
company name.
104 | hp Jornada 560 series personal digital assistant User’s Guide

Using the Summary Screen

When you tap a contact in the contact list, a summary screen is displayed.
To change the contact information, tap Edit.

View contact details.

Tap to view notes.

Tap to change contact information.

 Chapter 7 | Microsoft Pocket Outlook | 105

Tasks: Keeping a To-Do List

Use Tasks to keep track of what you have to do.

Select the category of tasks

you want displayed in the list.

Select the sort order

of the list.
Indicates high priority.

Tap to display or edit

the task details.
Tap and hold to display
a pop-up menu of actions.

Tap to create a new task.

To change the way information is displayed in the list, tap Tools, and then tap
Options.
106 | hp Jornada 560 series personal digital assistant User’s Guide

To create a task
1. Tap New.

Tap to return to the task

list (the task is saved
automatically).

Tap to choose from

predefined subjects.

Notes is a good place

for maps and drawings.

2. Using the Input panel, enter a description.

3. You can enter a start date and due date or enter other information
by first tapping the field. If the Input panel is open, you will need
to hide it to see all available fields.
4. To assign the task to a category, tap Categories and select a
category from the list. In the task list, you can display tasks by
category.
5. To add notes, tap the Notes tab. You can enter text, draw, or
create a recording. For more information on creating notes, see
“Notes: Capturing Thoughts and Ideas,” later in this chapter.
 Chapter 7 | Microsoft Pocket Outlook | 107

6. Tap OK to return to the task list.

To quickly create a task with only a subject, tap Entry Bar on the Tools menu,
and then tap Tap here to add a new task. Enter your task information.

Using the Summary Screen

When you tap a task in the task list, a summary screen is displayed. To
change the task, tap Edit.

View task details.

Tap to show and hide additional

summary information.

View notes.

Tap to change task.

108 | hp Jornada 560 series personal digital assistant User’s Guide

Notes: Capturing Thoughts and Ideas

Quickly capture thoughts, reminders, ideas, drawings, and phone numbers
with Notes. You can create a written note or a recording. You can also
include a recording in a note. If a note is open when you create the
recording, it will be included in the note as an icon. If the note list is
displayed, it will be created as a stand-alone recording.

Tap to change the sort

order of the list.

Tap to open a note or

play a recording.

Tap and hold to display

a pop-up menu of actions.

Tap to record.

Tap to show or hide the

Recording toolbar.
Tap to create a new item.

To create a note
1. Tap New.
2. Create your note by writing, drawing, typing, or recording. For
more information about using the Input panel, writing and
drawing on the screen, and creating recordings, see “Entering
Information” in chapter 3.
 | 109

8 | Companion Programs
Your hp Jornada includes Microsoft Pocket PC Software 2002, as well as
programs from other vendors. The software includes hp image viewer,
Microsoft Pocket Word, Microsoft Pocket Excel, Windows Media Player
for Pocket PC, and Microsoft Reader. Third-party programs include
OmniSolve from Landware and CodeWallet Pro from Developer One. This
section provides an overview of these programs and enough information to
get you started. For complete instructions on using a program, refer to
online Help for that program.
In this chapter, you will learn about
• Microsoft Pocket Word
• Microsoft Pocket Excel
• Microsoft Windows Media Player for Pocket PC
• Microsoft Reader
• MSN Messenger
• hp image viewer
• Landware OmniSolve financial calculator
• CodeWallet Pro from Developer One1

1
CodeWallet Pro is not available on all hp Jornada 560 series models.
110 | hp Jornada 560 series personal digital assistant User’s Guide

Microsoft Pocket Word

Microsoft Pocket Word works with Microsoft Word on your desktop PC to
give you easy access to copies of your documents. You can create new
documents on your hp Jornada, or you can copy documents from your
desktop PC. Synchronize documents between your desktop PC and your
hp Jornada regularly so that you have the most up-to-date content in both
locations.

To use Pocket Word

1. On the Start menu, tap Programs, and then tap the Pocket
Word icon.
2. Tap the name of a document in the file list.
–or–
Tap New to open a blank document.

To open a template rather than a blank document, select a template for new
documents. On the Tools menu, tap Options, and then browse to select the
default template. When you tap New, the template appears with appropriate
text and formatting already provided.

You can open only one document at a time; when you open a second
document, you will be asked to save the first. You can save a document
you create or edit in a variety of formats, including Pocket Word (.psw),
Rich Text Format (.rtf), and Plain Text (.txt).
You can enter information in Pocket Word in four modes: writing,
drawing, typing, and recording. Use the View menu to switch between
modes. Each mode has its own toolbar, which you can show and hide by
tapping the Show/Hide Toolbar button on the Command bar.
• Typing Mode. Use the Input panel to enter typed text into the
document with either the soft keyboard or the Character Recognizer.
For more information on entering typed text, see “Entering
Information” in chapter 3.
 Chapter 8 | Companion Programs | 111

• Writing Mode. In writing mode, use your stylus to write directly on

the screen. Ruled lines are displayed as a guide, and the zoom
magnification is greater than in typing mode to allow you to write
more easily. For more information on writing and selecting writing,
see “Entering Information” in chapter 3.

Written words are converted to graphics (metafiles) when a Pocket Word

document is converted to a Word document on your desktop PC.

• Drawing mode. In drawing mode, use your stylus to draw on the

screen. Gridlines appear as a guide. When you lift your stylus off the
screen after the first stroke, you will see a drawing box indicating the
boundaries of the drawing. Every subsequent stroke within or touching
the drawing box becomes part of the drawing. For more information
on drawing and selecting drawings, see “Entering Information” in
chapter3.
• Recording mode. Use recording mode to embed a recording into
your document. Recordings are saved as WAV files. For more
information on recording, see “Entering Information” in chapter3.

Tips for Working in Pocket Word

• You can change the zoom magnification by tapping View and then
Zoom. Then select the percentage you want. Select a higher
percentage to enter text and a lower one to see more of your
document.
• If you are opening a Word document created on a desktop PC, select
Wrap to Window on the View menu so that you can see the entire
document.

Microsoft Pocket Excel

Microsoft Pocket Excel works with Microsoft Excel on your desktop PC to
give you easy access to copies of your workbooks. You can create new
workbooks on your hp Jornada, or you can copy workbooks from your
desktop PC to your hp Jornada. Synchronize workbooks between your
desktop PC and your hp Jornada so that you have the most up-to-date
112 | hp Jornada 560 series personal digital assistant User’s Guide

content in both locations. Pocket Excel provides fundamental spreadsheet

tools, such as formulas, functions, sorting, and filtering, which enable you
to create simple workbooks, such as expense reports and mileage logs.

To use Pocket Excel

1. On the Start menu, tap Programs, and then tap the Pocket
Excel icon.
2. Tap the name of a workbook in the file list.
–or–
Tap New to open a blank workbook.

To open a template rather than a blank workbook, select a template for new
workbooks. On the Tools menu, tap Options, and then browse to select the
default template. When you tap New, the template appears with appropriate
text and formatting already provided.

You can open only one workbook at a time; when you open a second
workbook, you will be asked to save the first. You can save a workbook
you create or edit in a variety of formats, including Pocket Excel (.pxl) and
Excel (.xls).

Tips for Working in Pocket Excel

• View in full-screen mode to see as much of your worksheet as possible.
Tap View and then tap Full Screen. To exit full-screen mode, tap
Restore.
• If your workbook contains sensitive information, you can protect it with
a password. To do so, open the workbook, tap Edit, and then tap
Password.
• Show and hide window elements. Tap View and then tap the
elements you want to show or hide.
• Freeze panes on a worksheet. First, select the cell where you want to
freeze panes. Tap View and then tap Freeze Panes. You might
want to freeze the top and leftmost panes in a worksheet to keep row
and column labels visible as you scroll through a sheet.
 Chapter 8 | Companion Programs | 113

• Split panes to view different areas of a large worksheet. Tap View

and then tap Split. Then drag the split bar to where you want it. To
remove the split, tap View and then tap Remove Split.
• Show and hide rows and columns. To hide a row or column, select a
cell in the row or column you want to hide. Tap Format, then tap
Row or Column, and then tap Hide. To show a hidden row or
column, tap Tools, then tap Go To, and then type a reference that is
in the hidden row or column. Tap Format, then tap Row or
Column, and then tap Unhide.
114 | hp Jornada 560 series personal digital assistant User’s Guide

Microsoft Windows Media Player

Use Microsoft Windows Media Player for Pocket PC to listen to digital
audio and video files, such as songs or movie clips. Media Player supports
sound files recorded in Windows Media and MP3 formats.

To start Windows Media Player

• On the Start menu, tap Programs, and then tap the
Windows Media Player icon.

Indicates the progress

of the current track.

Tap to adjust volume.

Tap Tap to skip to

to the next song.
stop.
Tap to play
Tap to play a previous song.
or pause.
 Chapter 8 | Companion Programs | 115

To save power, turn off the display while listening to music on your hp Jornada.
To turn off the display, press and hold the notification button/LED. (Press the
notification button/LED again to turn on the display.)

You can copy music files to enjoy on your hp Jornada by converting or

“ripping” files from your favorite audio CDs or by downloading songs from a
Web site such as EMusic.com. The CD included with your hp Jornada has
sample songs from Emusic.com and the MusicMatch JukeBox application, which
can be used to record songs from your favorite audio CDs in a format that can
be played on your hp Jornada.

Your hp Jornada is uniquely identified by a UUID (Universally Unique ID). Many

publishers of digitally secured content, such as MP3 music files and electronic
books (eBooks) use digital rights management that relies on the device’s UUID to
prevent unauthorized usage. After your hp Jornada has been serviced or
repaired, you may be unable to access digitally secured content that you had
downloaded prior to the service. In such cases, contact the content publisher for
assistance.

Working with Audio Files on a CompactFlash Card

Because songs and audio files can use a lot of storage memory, you might
want to store them on a CompactFlash memory card. For more information
on installing a CompactFlash card and working with files on the card, see
“CompactFlash Cards” under “Accessories” in chapter 6.
116 | hp Jornada 560 series personal digital assistant User’s Guide

Microsoft Reader
Use Microsoft Reader to read eBooks on your hp Jornada. Download
books to your desktop PC from eBook Web sites. Then, use ActiveSync to
copy the book files to your hp Jornada. The books appear in the Reader
Library.
Each book consists of a cover page, an optional table of contents, and the
pages of the book. You can
• Page through the book by using the up/down control on your hp
Jornada or by tapping the page number on each page.
• Annotate the book with highlighting, bookmarks, notes, and drawings.
• Search for text and look up definitions for words.
The Reader Guidebook is preinstalled on your hp Jornada, and contains
all the information you will need to use Microsoft Reader. To open the
Guidebook, tap Help on the Reader command bar. Or, on a book page,
tap and hold on the book title, and then tap Help on the pop-up menu.

To start Microsoft Reader

• On the Start menu, tap Programs, and then tap Microsoft
Reader.

Getting eBooks for Your hp Jornada

You can download book files from the Web. Just visit your favorite eBook
retailer and follow the instructions to download the book files. Sample
books and a dictionary are also included in the MSReader folder in the
Extras folder on the Pocket PC Companion CD.

Your hp Jornada is uniquely identified by a UUID (Universally Unique ID). Many

publishers of digitally secured content, such as MP3 music files and eBooks, use
digital rights management that relies on the device's UUID to prevent
unauthorized usage. After your hp Jornada has been serviced or repaired, you
may be unable to access digitally secured content that you had downloaded
prior to the service. In such cases, contact the content publisher for assistance.
 Chapter 8 | Companion Programs | 117

Using the Library

The Library is your Reader home page; it displays a list of all books stored
on your hp Jornada or storage card.

To open the Library

• On the Reader command bar, tap Library.
–or–
On a book page, tap the book title and then tap Library on the
pop-up menu.

To open a book
• Tap a title in the Library list.

Tap to scroll through

the Library list.

Tap to select
a sort order.

Tap to open a book.

Tap to specify
the books you
want to display
in the list.

Tap here to
navigate to
other parts of
the Reader.

Reading a Book
Each book consists of a cover page, an optional table of contents, and the
pages of the book. Navigation options are listed in the bottom portion of
the cover page.
118 | hp Jornada 560 series personal digital assistant User’s Guide

The first time you open a book, you will probably want to go to the first
page or to the table of contents, if there is one. Subsequently, whenever
you open the book, you will be automatically taken to the last page you
read.
In addition to the text, each book page includes a page number and book
title.

Tap to select
a navigation
option.
Drag to select text and
then tap an option.

Tap arrows to turn

the page, or tap and
hold page # to bring
up page riffle.
You can also page through a book by using the up/down control on your
hp Jornada.

Using Reader Features

Reading a book electronically gives you several options not available with
paper books. These options are available from any book page.
Select text by dragging across the text on the page. Then, tap an option
on the pop-up menu, as described here:
 Chapter 8 | Companion Programs | 119

• Search for text. Find text in a book by tapping Find on the pop-
up menu. Enter the word you want to search for, and tap the desired
Find option. Reader highlights the found text on the page. To close
Find, tap outside the box. To return to your original page, tap the title
and then tap Return on the pop-up menu.
• Copy text. You can copy text from books that support this feature
into any program that accepts text. On a book page, select the text
you want to copy, and then tap Copy Text on the pop-up menu. The
text can be pasted into the program of your choice.
• Bookmarks. When you add a bookmark to a book, a color-coded
bookmark icon appears in the right margin. You can add multiple
bookmarks to a book. Then, from anywhere in the book, tap the
bookmark icon to go to the bookmarked page.
• Highlights. When you highlight text, it appears with a colored
background.
• Notes. When you attach a note to text, you enter the text in a
notepad that appears on top of the book page. A Note icon will be
displayed in the left margin. To show or hide the note, tap the icon.
• Drawings. When you add a drawing, a Drawing icon appears in
the lower-left corner of the page, and drawing tools appear across the
bottom of the page. Draw by dragging your stylus.
• Annotations. To see a list of a book’s annotations, including
bookmarks, highlights, text notes, and drawings, tap Annotations
Index on the book’s cover page. You can tap an entry in the list to
go to the annotated page.

Removing a Book
When you finish reading a book, you can delete it to conserve space on
your hp Jornada. If a copy of the book is stored on your desktop PC, you
can download it again at any time.
To remove a book from your hp Jornada, tap and hold the title in the
Library list, and then tap Delete on the pop-up menu.
120 | hp Jornada 560 series personal digital assistant User’s Guide

MSN Messenger
MSN Messenger is an instant messaging program that lets you
• See who is online.
• Send and receive instant messages.
• Have instant message conversations with groups of contacts.

To use MSN Messenger, you must purchase and install an optional modem
and have an account with an ISP. For more information, see “Connecting
to the Internet or to a Network” in chapter 5.
In addition, you must have a Microsoft Passport account or a Microsoft
Exchange e-mail account. You must have a Passport to use MSN
Messenger Service. If you have a Hotmail® or MSN account, you already
have a Passport. Once you have obtained either a Microsoft Passport or a
Microsoft Exchange account, you are ready to set up your account.

Sign up for a Microsoft Passport account at http://www.passport.com. Get a

free Microsoft Hotmail e-mail address at http://www.hotmail.com.

To switch to MSN Messenger

• On the Start menu, tap Programs, and then tap the MSN
Messenger icon.

Setting Up
Before you can connect, you must enter Passport or Exchange account
information.

To set up an account and sign in

1. On the Tools menu, tap Options.
2. On the Accounts tab, enter your Passport or Exchange account
information.
3. To sign in, tap the sign-in screen and enter your e-mail address
and password.
 Chapter 8 | Companion Programs | 121

If you already use MSN Messenger on your desktop PC, your contacts will
show up on your device without being added again.

Working with Contacts

The MSN Messenger window shows all of your messenger contacts at a
glance, divided into Online and Not Online categories. From this view,
while connected, you can chat, send e-mail messages, block the contact
from chatting with you, or delete contacts from your list using the pop-up
menu.

Tap a contact to start a chat.

Tap and hold to display

a pop-up menu of actions.
122 | hp Jornada 560 series personal digital assistant User’s Guide

To see others online without being seen, on the Tools menu, tap My Status,
and then tap Appear Offline.

If you block a contact, you will appear offline but will remain on the blocked
contact’s list. To unblock a contact, tap and hold the contact, then tap
Unblock on the pop-up menu.

Chatting with Contacts

Tap a contact name to open a chat window. Enter your message in the text
entry area at the bottom of the screen (or tap My Text to enter a preset
message), and then tap Send. To invite another contact to a multi-user
chat, on the Tools menu, tap Invite, and then tap the contact you want to
invite.

View full chat.

Enter your message.

Tap to send message.

View status of chat.

 Chapter 8 | Companion Programs | 123

To switch back to the main window without closing a chat, tap the Contacts
button. To revert to your chat window, tap Chats, and then select the person
with whom you were chatting.

hp image viewer
The hp image viewer application enables you to view and edit image files
stored on your hp Jornada. You can view images in the JPG, BMP, 2BP,
GIF, and PNG formats.

The hp image viewer application works great with the optional hp Pocket
Camera and pocket camera software, enabling you to take pictures and view
them immediately on your hp Jornada. The pocket camera software is
preinstalled on your hp Jornada. The hp Pocket Camera is available as an
optional accessory. For more information, see the Accessories Guide, or visit
the hp Jornada Web site at www.hp.com/jornada.

You can view pictures on your hp Jornada in three ways:

• Browse mode shows small "thumbnails" of all the images on your hp
Jornada, with a preview of the current image.
• View mode displays a single image at full size.
• Slideshow displays images sequentially, resized to fit your screen.

To start hp image viewer

1. On the Start menu, tap Programs, and then tap the hp
applications folder.
2. Tap the hp image viewer icon.

By default, hp image viewer starts in Browse mode and displays images

that are saved in the My Documents folder on your hp Jornada.

To view pictures in a different folder

• On the View menu, tap Change Folder, and then select a
folder from the drop-down list.
124 | hp Jornada 560 series personal digital assistant User’s Guide

If you have an hp Jornada Pocket Camera, tap the camera icon in the
Command bar (or tap Capture on the View menu) to switch to Capture
mode. If the camera is not installed, switching to Capture mode will display the
“no camera” icon, . For more information on the hp Jornada Pocket
Camera, see the Accessories Guide, or visit the hp Jornada Web site at
www.hp.com/jornada.

Browse Mode
Browse mode displays thumbnail views of the pictures in the current folder
and information about the selected picture.

The Preview window displays

the selected picture. (If no
picture is selected, the
Preview window is blank.)

Displays the file name, capture

date and time, quality, and
size of the selected picture.

Tap a thumbnail to display the

picture in the Preview window.
Tap to scroll forward or
back through thumbnails.
Tap menus or icons to change
modes, edit the selected
picture, or send the picture by
e-mail or infrared.

Tap the picture in the Preview window to switch to View mode and view the
picture at actual size.
 Chapter 8 | Companion Programs | 125

From Browse mode, you can perform file actions (rename, copy, or delete)
on selected images. You can also record sounds files to go with a specific
images.

Renaming, Copying, Deleting, and Rotating Images

Use the Edit menu to rename, delete, move, copy, and rotate images.
When renaming an image, do not enter the file name extension (for
example, .jpg)

You can delete, move, and copy several images at once. Select multiple images
by tapping the triangle in the upper left corner of the thumbnail images, or tap
Mark on the Edit menu.

Recording Sound Files

You can record sound files to go with your images. When you display an
image with an associated sound file, the sound file is played (unless the
Play review-related sounds option has been disabled). An image
that has an associated sound file has a musical note icon on its thumbnail.

To record a sound file to go with an image

1. In Browse mode, select the image.
2. Tap the Sound button on the menu bar to display the Recording
toolbar.
3. On the Recording toolbar, tap the Record button.
4. Speak into the microphone or record the sound.
5. When you have finished, tap the Stop button on the Recording
toolbar.
126 | hp Jornada 560 series personal digital assistant User’s Guide

View Mode
Use View mode to view a picture on your hp Jornada screen at actual
size.

To switch to View mode

• Tap the picture in the Preview window.
–or–
On the View menu, tap Actual Size.

To close hp image viewer

• Tap OK.

If the image is too large to fit on the screen, the Overview window in the
lower-right corner of the image displays a thumbnail of the entire image. A
black rectangle in the Overview window marks the area of the image that
is displayed in the main window. Display other parts of the image by
tapping an area in the thumbnail, by scrolling with the navigation pad, or
by dragging the stylus on the screen.

Slideshow Mode
In Slideshow mode, pictures are resized (and/or rotated) to fit the screen
of your hp Jornada. You can choose whether the slideshow automatically
displays the next picture in sequence after a short delay, or whether you
change the picture by pressing the navigation pad or the up/down control.

To start the slideshow

• On the View menu, tap Slideshow.

To stop the slideshow

• Press the action button.

To set slideshow options

1. On the View menu, tap Options, and then tap the Slideshow
tab.
2. Select from the following slideshow options:
 Chapter 8 | Companion Programs | 127

• Sequence. To automatically play the slideshow, select the order

in which you want pictures displayed: Forward, Reverse, or
Random. To control the slideshow manually (by rocking the
action button to display the next picture), select Off.
• Delay. Set the delay time (in seconds) you want the slideshow
to wait before it automatically displays the next picture.
• Wrap around. To repeat the slideshow after the final picture
has been displayed, select the Wrap around check box.
Clear the check box if you want the slideshow to stop after the
last picture.
• Auto-rotate. Select the Auto-rotate check box to rotate
pictures if necessary to better fit the screen. Select either
Clockwise or Anti-clockwise to determine the direction of
rotation.
• Show filename and Show date. Select Show filename
and/or Show date to display information about the picture on
the screen during the slideshow.
• Play audio. Select Play audio to play any associated sound
files when the picture is displayed.

Sending Images
You can also use hp image viewer to send images by e-mail, send images
by infrared, or copy and paste images into Word documents and notes.

To send an image as an attachment to an e-mail

message
1. In Browse mode, select the image that you want to send.
2. On the Send menu, tap E-Mail.
This will launch Pocket Inbox and open a new e-mail with the
image as an attachment.

To send an image to another PDA by infrared

1. In Browse mode, select the image that you want to send.
2. On the Send menu, tap Infrared.
128 | hp Jornada 560 series personal digital assistant User’s Guide

3. Align the infrared ports on your hp Jornada with the infrared ports
on the receiving device, and set the receiving device to receive
the file.

To send an image to an infrared-equipped printer or

desktop PC
1. In Browse mode, select the image that you want to send.
2. On the Edit menu, tap Send IrOBEX.
3. Align the infrared ports on your hp Jornada with the infrared ports
on the receiving device.

To copy an image to a document

1. In Browse mode, select the image that you want to copy.
2. On the Edit menu, tap Copy to Clipboard, and then choose
the appropriate size.
3. Switch to the document or note into which you will paste the
image.
4. On the Edit menu, tap Paste.

OmniSolve
OmniSolve is a financial application that offers the same features as the hp
business calculator. It is designed specifically for real estate, retail, and
business professionals who use personal digital assistants to make financial
decisions quickly and accurately. OmniSolve employs a form-filling
metaphor to provide a rich problem-solving environment that is
unparalleled in ease of use, power, and flexibility.

To start OmniSolve
• On the Start menu, tap Programs, and then tap the OmniSolve
icon.

For detailed help and procedures about using OmniSolve, refer to online
Help.
 Chapter 8 | Companion Programs | 129

CodeWallet Pro
CodeWallet Pro allows you to easily store, organize, and retrieve personal
information, such as credit card numbers, favorite URLs, and emergency
phone numbers. CodeWallet includes information forms for your
convenience, and stores your data in encrypted, password-protected files.

CodeWallet Pro may not be included on some models of the hp Jornada.

To start CodeWallet Pro

• On the Start menu, tap Programs, and then tap the
CodeWallet Pro icon.

For detailed help and procedures about using CodeWallet Pro, refer to
online Help or the CodeWallet Pro User’s Guide on the Pocket PC
Companion CD.
 | 131

9 | Troubleshooting
If you encounter difficulty while using your hp Jornada, this chapter will
help you find answers. If you need information about troubleshooting
ActiveSync or connecting to your desktop PC, click Microsoft
ActiveSync Help on the Help menu in ActiveSync.
The information in this chapter will help you
• Reset your hp Jornada.
• Restore your hp Jornada to the factory default settings.
• Troubleshoot basic problems.
• Troubleshoot problems with remote connections.
• Troubleshoot problems with the display and touch screen.
132 | hp Jornada 560 series personal digital assistant User’s Guide

Resetting Your hp Jornada

Occasionally, you may need to reset your hp Jornada; for example, you
should reset after you restore data from your desktop PC or when the
operating system stops responding. Resetting your hp Jornada is similar to
restarting your desktop PC. It restarts the operating system and preserves
any saved data, but you will lose any unsaved data.
Reset after restoring data from a backup file or when your hp Jornada
appears to be “frozen” or “locked up.”

When you reset, you lose unsaved data in all open documents or programs. Use
hp task switcher to close all open documents and programs before you reset.

To reset
1. Remove your hp Jornada from the cradle.
2. Remove the CompactFlash card (if installed).
3. Use the stylus to press the red reset button on the back of the hp
Jornada, as shown in the following illustration.
 Chapter 9 | Troubleshooting | 133

Restoring Factory Defaults

In some cases, such as when your hp Jornada does not respond after
being reset or when you forget your password, you may need to restore
your hp Jornada to the factory default settings. This erases all data not
stored in the hp safe store folder or on a CompactFlash memory card. All
information you have entered in RAM, including all files, system settings,
and programs you have installed, may be erased.
To ensure the safety of your information should it be necessary to restore
the factory defaults, you should regularly back up your data to your
desktop PC (using ActiveSync), to a CompactFlash card (using the hp
backup application), or to the hp safe store folder (using the hp emergency
backup application). For more information on backing up data, see
“Backing Up and Restoring Data” in chapter 6.

Restoring the factory default settings erases all files, programs, and data stored
in RAM. You can restore data from a backup file saved on your desktop
computer, on a CompactFlash card, or in the hp safe store folder. (For more
information, see “Backing Up and Restoring Data” in chapter 6, or ActiveSync
Help on your desktop computer.)

To restore the factory defaults

1. Disconnect all cables, including the ac adapter, from your hp
Jornada.
2. Remove the backup battery. Use the stylus to hold the backup
battery lock in the OPEN position, and then slide out the backup
battery tray.
3. Remove the main battery.
4. Wait at least 5 minutes, and then reinstall the main battery,
reinstall the backup battery, and reconnect the ac adapter. (For
more information, see “Using Your hp Jornada for the First Time”
in chapter 2.)
5. Your hp Jornada should turn on automatically and display the
Welcome Wizard.
6. If you have enabled hp emergency backup, you will be prompted
to restore your PIM databases from the hp safe store folder.
134 | hp Jornada 560 series personal digital assistant User’s Guide

After you restore the factory defaults, you will need to complete the
Welcome Wizard and reestablish a partnership with your desktop PC. You
may also want to restore data to your hp Jornada from your most recent
backup file. For more information, see “Using Your hp Jornada for the First
Time” in chapter 2, and “Backing Up and Restoring Data” in chapter 6.

Basic Problems
If you have a specific problem, review the information below to see if you
can quickly find the answer. Or, visit the hp Web site at
www.hp.com/jornada for more information about common difficulties.

Problem Diagnosis/Remedy
hp Jornada does not turn Power is too low to run your hp Jornada.
on when not connected to Connect to ac power, and then turn on
ac power. your hp Jornada. (Charge the battery
regularly to avoid running out of battery
power.)
Battery runs out of power You are using your hp Jornada in ways
quickly. that drain power quickly. Use external
power to charge and power your device
whenever possible, especially when
listening to music or using CompactFlash
cards.
–or–
Alerts and notifications are causing your
hp Jornada to turn on, even when you are
not using it. Check the “wake up sources”
in the Power Preferences page in hp
settings.
For more information, see “Managing
Power” in chapter 6.
 Chapter 9 | Troubleshooting | 135

Problem Diagnosis/Remedy
hp Jornada automatically Power is too low. When a critically low
shuts down/suspends. power condition is encountered, the hp
Jornada initiates a safety shutdown.
Connect to ac power and charge the
battery.
–or–
Auto-suspend activated. To conserve
power, the hp Jornada auto-suspends if it
is idle for 1 minute immediately after
power is turned on. It also auto-suspends if
it is continuously idle for 5 minutes.
–or–
hp Jornada is locked up. Connect to
external power, and reset your hp
Jornada. (See “Resetting your hp Jornada”
in this chapter.) (Caution: You may lose
any unsaved data when you reset.)
hp Jornada locks up when hp Jornada is locked up. Connect to ac
running applications, or it power, and reset. (See “Resetting your hp
runs slowly. Jornada” in this chapter.) Note: Check to
ensure that the device is not running low
on power, and avoid running several
applications at the same time. Use hp task
switcher to close applications that are not
in use.
136 | hp Jornada 560 series personal digital assistant User’s Guide

Problem Diagnosis/Remedy
hp Jornada does not turn The display is off. Press and hold the
on or display appears to notification button/LED to turn on the
be off, even though power display.
is on.
–or–
There is not enough light to see the
display. Turn on lights or move to a room
with more light. Use hp settings to increase
the brightness of the display. Press and
hold the power button to turn on the
backlight. Change hp settings to use the
light sensor to automatically turn on the
backlight in dark conditions.
–or–
The device has been reset. After a reset,
the screen remains blank for
approximately 3 seconds after pressing the
power button.
–or–
hp Jornada has run out of power. Charge
the device by connecting to ac power
Backup file created with Only PIM data can be migrated to hp
the hp backup application Jornada 560 series personal digital
on another hp handheld assistants. Because the hp Jornada 560
device cannot be restored series personal digital assistant uses a new
to the hp Jornada. version of the Pocket PC operating system,
it is recommended that you restore PIM
data from an older device by using
Microsoft ActiveSync or Microsoft Outlook
rather than hp backup. Synchronize your
older hp handheld device with Microsoft
Outlook on your desktop PC, and then
establish a new partnership to transfer
data to your new hp Jornada.
 Chapter 9 | Troubleshooting | 137

Problem Diagnosis/Remedy
Difficult to install or run Software that runs on previous hp
software from previous hp handheld devices may not run on your hp
handheld on hp Jornada Jornada 560 series personal digital
560 series. assistant. Because the hp Jornada 560
series personal digital assistant uses a
different processor and a new version of
the Pocket PC operating system, software
built for previous-generation Pocket PCs
(such as hp Jornada 430, 420, 520, or
540 series) may not run on your hp
Jornada 560 series. Check with the
software vendor for an upgrade or newer
version that will run on the hp Jornada
560 series.
Inaccurate response to The calibration of the touch screen may be
stylus tap. off. Realign the touch screen. Press and
hold the hp home menu hot key to open
the Align Screen control panel.
Unable to locate files in Files must be stored in the My
CompactFlash memory in Documents folder on the CompactFlash
applications. card. Create the My Documents folder
using File Explorer, and move files into this
folder.
Data is lost. hp Jornada has run out of power. Restore
data from a backup file on your desktop
PC or a CompactFlash card.
–or–
Factory default settings have been
restored. Restore data from a backup file
on your desktop PC or a CompactFlash
card.
138 | hp Jornada 560 series personal digital assistant User’s Guide

Remote Connections
This section offers troubleshooting help for connecting your hp Jornada to
other computers. For problems communicating with your desktop PC, see
ActiveSync Help.

Able to dial out, but unable to make proper

connection
Make sure the network to which you are trying to connect supports Point-to-
Point Protocol (PPP). Your Internet service provider or network administrator
can verify this.
Verify that the dialing location is correct. On the Start menu, tap
Settings, and then on the Connections tab, tap Connections. On the
Dialing Locations tab, select the location you are dialing from and
confirm that the settings are appropriate for that location.

Modem connection is unreliable

Make sure the modem is firmly seated and connected to your device and
the telephone jack.
Disable Call waiting. On the Start menu, tap Settings, and then on the
Connections tab, tap Connections. On the Dialing Locations tab,
select the Disable call waiting check box. Select the disable code
specified by your telephone company from the drop-down list.

Unable to use infrared transfer between Windows-

powered devices
If you are unable to use infrared to transfer information between Windows-
powered devices, try the following:
• Transfer only one file, or no more than 25 contact cards, at a time.
• Position the infrared ports so that they line up and are less than
1 meter (3 feet) but more than 5 cm (2 inches) apart.
• Make sure nothing is between the two infrared ports.
 Chapter 9 | Troubleshooting | 139

• Adjust the room lighting. Some types of light interfere with infrared
communication. Try moving to a different location or turning off some
lights.

Network Connection Problems

The following solutions may help if you encounter problems when using a
network card for network connections. Additional troubleshooting
information is available in Connections Help on the device and ActiveSync
Help on the desktop PC.
• Verify that your NIC is compatible with the hp Jornada 560 series
personal digital assistant and that you have installed the proper
drivers for the hp Jornada.
• In the properties for your network adapter, ensure that you have
properly configured the IP settings, and the addresses of your DNS
servers and/or WINS servers. Check with your network administrator
to determine the proper settings.
• Verify that you have added necessary server information. On the
Start menu, tap Settings. On the Connections tab, tap Network.
Tap your installed adapter (usually your Ethernet card's name) and
enter any necessary information. Most networks use DHCP to assign IP
addresses dynamically; you should not have to change or enter an IP
address settings unless your network administrator instructs you to do
so.
• If Network Connection is not listed as a connection method in the
ActiveSync dialog box when starting synchronization, wait a few
minutes and try again. Also, if synchronization does not start right
away, the network is probably busy, and it may take a minute for your
device to connect to the network.
• Verify with your network administrator that your user name and
password are correct.
• Verify with your network administrator that the network you are trying
to connect to is available, or try to connect to it from another
computer.
140 | hp Jornada 560 series personal digital assistant User’s Guide

• You may need to change the device name if you are trying to connect
to a network and cannot because another device with the same name
is already connected. To change the device name, on the Start menu,
tap Settings. On the System tab, tap About, and then tap the
Device ID tab.

Cradle Connection Problems

If you are having trouble connecting to your desktop PC using the USB
cradle, try these possible solutions. For additional, up-to-date
troubleshooting information, refer to ActiveSync Help on your desktop PC
or to the Microsoft Mobile Devices Web site at
www.microsoft.com/mobile/pocketpc.
• Ensure you have installed the correct version of ActiveSync on your
desktop PC. Install the version ActiveSync included with your hp
Jornada 560 series personal digital assistant.
• Ensure that your hp Jornada is on.
• Ensure that you do not have any other active connections. On the
Start menu, tap Today. Tap or at the bottom of the screen,
and then tap Disconnect.
• Ensure the cable is securely plugged into the USB port on the back of
your desktop PC. Connect the USB cable directly to your desktop PC—
do not run the cable through a USB hub.
• Enable the USB connection on your hp Jornada. On the Start menu,
tap ActiveSync. On the Tools menu, Options. Under Enable
synchronization when cradled using, select USB connection
from the drop-down list.
• Ensure the USB connection is enabled in ActiveSync on your desktop
PC. Refer to ActiveSync Help on your desktop computer. If the USB
connection is already enabled, disable the USB connection, close the
Connection Settings window, and then reopen and re-enable the USB
connection.
• Reset your hp Jornada before putting it in the cradle to connect. For
more information, see “Resetting Your hp Jornada,” earlier in this
chapter.
 Chapter 9 | Troubleshooting | 141

• Always disconnect your hp Jornada before you restart your desktop

PC.
• Connect only one Pocket PC or personal digital assistant to your
desktop PC at a time.

Display Problems
If you are having trouble viewing data on your hp Jornada screen, follow
these suggestions.

Screen is Blank
Follow these steps if the screen remains dark or if the device does not
respond when you briefly press the power button:
• Press and hold the notification button/LED to ensure that the display is
on.
• Reset the device. After a reset, the screen remains blank for
approximately 3 seconds after pressing the power button.
• Charge the device by connecting to ac power.

Display is Difficult to See in Dark Rooms

Use hp settings to adjust the display brightness for optimal viewing. (Refer
to “Adjusting Settings” in chapter 6). In very bright light, select the
Outdoor profile in hp settings. In very dark conditions, select the Low
Power profile. In a dark room, you may also need to turn on the backlight
or position a lamp so that the light shines directly on the screen. Use hp
settings to set the backlight to come on automatically in dark conditions.

Screen is Hard to Read

If you are having a hard time viewing a document in Notes, try changing
the size of the view. To do this, tap a zoom percentage on the Tools
menu. In Pocket Word and Pocket Excel, on the View menu, tap Zoom
and then select a zoom percentage. In Pocket Internet Explorer, on the
View menu, tap Text Size and then select a size.
142 | hp Jornada 560 series personal digital assistant User’s Guide

If you are having a hard time viewing Pocket Outlook data, try enlarging
the display font. To do this within Calendar, Tasks, or Contacts, tap Tools,
then Options, and then select Use large font.
 | 143

10 | Support and Service

Web site
You can obtain product information as well as tips and hints on how to get
more from the hp Jornada product at our Worldwide Web site. This
computer service is provided free of charge; you pay only for telephone
charges and Internet service fees. To connect to this Web site from a
computer via the Internet, go to www.hp.com/jornada.

Customer support
If you have questions that the User’s Guide or the Web site does not
answer (after checking the contents and index), you can contact Hewlett-
Packard Worldwide Support and Services for Handheld Products at the
telephone numbers listed in the following table.
If the device requires service, contact Hewlett-Packard for service
information, shipping instructions, and out-of-warranty service charges
before you send your device to hp for repair.
In countries not listed in the table, contact the Hewlett-Packard authorized
dealer or sales office.

Service
For diagnostic instructions and other service information, contact one of the
technical support numbers listed. Please do not ship your device for service
without first contacting a Hewlett-Packard office. If your device qualifies for
in-warranty service, be ready to supply a dated proof of purchase. In
countries not listed in the following table, contact the Hewlett-Packard
authorized dealer or sales office.
Before you contact us for help, be sure to:
1. Review the manuals whenever possible.
2. Have the following information about the product:
144 | hp Jornada 560 series personal digital assistant User’s Guide

• model number
• serial number
• purchase date
3. Have your product ready to use. The support personnel may ask
you to run tests and other operations.
4. Organize your question or problem. The more detailed
information you can provide, the quicker the support personnel
can help you.

Contacting Hewlett-Packard Worldwide

You will be pleased to know that our commitment to quality does not stop
at the sale. Our worldwide customer support network is available to give
you personal telephone service should you need it.

Country/Region Telephone

Argentina
Buenos Aires 54-11-4778-8380
All other cities 54-0810-555-5520

Australia 61-3-88778000
Austria 43-0660-6386
Belgium (Dutch) 32-(0)2-6268806
Belgium (French) 32-(0)2-6268807

Brazil
Sao Paulo 55-11-3747-7799
All other cities 55-0800-157751
Canada 1-905-2064663
Chile 56-800-360999
China 86-(0)10-65645959
Czech Republic 42-(0)2-4717327
 Chapter 10 | Support and Service | 145

Country/Region Telephone
Denmark 45-(0)39-294099
Finland 358-(0)20347288
France 33-(0)1-43623434
Germany 49-(0)1-805258143
Greece 30-(0)1-6896411
Hong Kong 852-300-28555
Hungary 36-(0)1-12524505
India 91-11-6826035
Indonesia 62-21-3503408
Ireland 353-(0)1-6625525
Israel 972-9-9524848
Italy 39-(0)2-26410350
Japan 81-0570-000511

Korea
Seoul 82-(0)2-32700700
All other cities 82-080-9990700
Malaysia 60-(0)3-2952566

Mexico
Mexico City 52-58-9922
All other cities 01-800-4726684
Netherlands 31-(0)20-6068751
New Zealand 64-(0)9-3566640
Norway 47-22-116299
Philippines 66-2-8673551
Poland 48-22-375065
146 | hp Jornada 560 series personal digital assistant User’s Guide

Country/Region Telephone
Portugal 351-4417199
Russia 7-095-9235001
Singapore 65-2725300
South Africa / Middle East 41-22-7807111
Spain 34-91-782-0109
Sweden 46-(0)8-6192170
Switzerland 41-(0)-848-801111
Taiwan 886-2-27170055
Thailand 66-2-6614000
Turkey 90-1-2245925
UK 44-870-608-3003
USA 208-323-2551

Venezuela
Caracas 2-207-8488
All other cities 58-800-10111

Vietnam 84-88234530

All Customer Care Centers are available during office hours. Pre-sales
Information in the USA is available 24 hours per day, 7 days per week.
Support & Service in the USA can be contacted from 5 am to 5 pm Pacific
Time, Monday through Friday.
 | 147

Warranty
Important: This is your hardware product warranty statement. Read it
carefully.
Warranty terms may be different in your country. If so, your authorized hp
dealer or Hewlett-Packard sales and service office can give you details.

One year limited hardware warranty

Hewlett-Packard (hp) warrants this hardware product against defects in
material and workmanship for a period of one year from receipt by the
original end-user purchaser.
If hp receives notice of the above-defined defects during the warranty
period, hp will either, at its option, repair or replace products that prove to
be defective.
Should hp be unable to repair or replace the product within a reasonable
amount of time, the customer's alternate exclusive remedy shall be a refund
of the purchase price upon return of the product.

Limitation of warranty
The above warranty shall not apply to defects resulting from: misuse;
unauthorized modification; opening for any reason; operation or storage
outside the environmental specifications for the product; in-transit damage;
improper maintenance; or defect resulting from use of non-hp software,
accessories, media, supplies, consumables, or such items not designed for
use with the product.
hp makes no other express warranty, whether written or oral, with respect
to this product.
Any implied warranty of merchantability or fitness for a particular purpose
is limited to the one-year duration of this written warranty.
148 | hp Jornada 560 series personal digital assistant User’s Guide

Some states, provinces, or countries do not allow limitations on how long

an implied warranty lasts, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state, province to province, or country to
country.

Limitation of liability and remedies

The remedies provided above are the customer's sole and exclusive
remedies.
In no event shall hp be liable for any direct, indirect, special, incidental, or
consequential damages (including lost profit), whether based on warranty,
contract, tort, or any other legal theory.
Some states, provinces, or countries do not allow the exclusion or limitation
of incidental or consequential damages—including lost profit—so the
above limitation or exclusion may not apply to you.

Consumer transactions in Australia, New Zealand

and the United Kingdom
The preceding disclaimers and limitations shall not apply to consumer
transactions in Australia, New Zealand and the United Kingdom, and shall
not affect the statutory rights of consumers.

For consumers in Australia

The above warranty terms and any other warranty statement enclosed with
this product, except to the extent lawfully permitted, do not exclude,
restrict, or modify and are in addition to the statutory rights implied by the
Trade Practices Act 1974 or any corresponding State or territory
legislation applicable to the sale of this product to you. If you have any
queries about your rights, contact the Hewlett-Packard Customer Care
Center at 61-3-88778000.
 Warranty | 149

For consumers in New Zealand

The above warranty terms or any other warranty statement enclosed with
this product, except to the extent lawfully permitted, do not exclude, restrict
or modify and are in addition to the statutory rights implied by the
Consumer Guarantees Act 1993 applicable to the sale of this product to
you. If you have any queries about your rights contact the Hewlett-Packard
End User Support line at 0800-733547.

hp Software Product License Agreement and

hp Software Product Limited Warranty
This hp product contains preinstalled software programs. Please read the
hp Software Product License Agreement before proceeding.
Important: Carefully read this License Agreement and the Limited
Warranty statement before operating the equipment. The rights to the
software are licensed, not sold. hp or its licensors continue to own all
intellectual property rights to the software, and you will be granted certain
rights to use the software upon your acceptance of this license. Rights in
the software are offered only on the condition that you agree to all terms
and conditions of the License Agreement. Operating the equipment
indicates your acceptance of these terms and conditions. If you do not
agree to the terms and conditions of the License Agreement, return the
complete package for a full refund now.

hp Software Product License Agreement

The hp Software Product License Agreement shall govern the use of all
software that is provided to you, the customer, as part of this hp product
with the exception of Microsoft Software. Microsoft Products are licensed
to you under the Microsoft End User License Agreement (EULA) contained
in the Microsoft documentation. Any third-party software supplier's
warranty terms that may be found online, or in any documentation or other
materials contained in the product packaging, shall govern the use of that
third-party software.
The following License Terms govern the use of the software:
150 | hp Jornada 560 series personal digital assistant User’s Guide

Use
You may only use the software on a single computer. You may not reverse,
assemble, or decompile the software.
Transaction in European Union member states: The prohibition against
decompilation shall be subject to Directive 91/250/EEC.

Copies and adaptations

You may make copies or adaptations of the software (a) for archival
purposes, or (b) when copying or adaptation is an essential step in the use
of the software with a computer so long as the copies and adaptations are
used in no other manner.
You have no other rights to copy unless you acquire an appropriate license
to reproduce which is available from hp for some software.
You agree that no warranty, free installation, or free training is provided
by hp for any copies or adaptations made by you.
All copies and adaptations of the software must bear the copyright
notice(s) contained in or on the original.

Ownership
You agree that you do not have any title to or ownership of the software,
other than ownership of the physical media. You acknowledge and agree
that the software is copyrighted and protected under the copyright laws.
You acknowledge and agree that the software or part thereof may have
been developed by a third-party software supplier named in the copyright
notice(s) included with the software, who shall be authorized to hold you
responsible for any copyright infringement or violation of this or their own
License Agreement.

Transfer of rights in software

You may transfer rights to the software to a third party only as part of the
transfer of all your rights and only if you obtain the prior agreement of the
third party to be bound by the terms of this License Agreement. Upon such
a transfer, you agree that your rights to the software are terminated and
that you will either destroy all your copies and adaptations or deliver them
to the third party. Transfer to a U.S. government department or agency or
 Warranty | 151

to a prime or lower tier contractor in connection with a U.S. government

contract shall be made only upon prior written agreement to terms required
by hp.

Sublicensing and distribution

You may not lease, sublicense the software, or distribute copies or
adaptations of the software to the public in physical media, by
telecommunication or at all without the prior written consent of hp.

Termination
hp may terminate this software license for failure to comply with any of
these terms, provided hp has requested you to cure the failure and you
have failed to do so within thirty (30) days of such notice.

Updates and upgrades

You agree that the software does not include updates and upgrades that
may be available from hp under a separate support agreement.

Export clause
You agree not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or
other applicable regulations.

U.S. government restricted rights

The Software and Documentation have been developed entirely at private
expense. They are delivered and licensed as “commercial computer
software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS
252.211-7015 (May 1991) or DFARS 252.227- 7014 (Jun 1995), as
“commercial item” as defined in FAR 2.101 (a), or as “Restricted computer
software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent
agency regulation or contract clause), whichever is applicable. You have
only those rights provided for such Software and Documentation by the
applicable FAR or DFARS clause or the hp standard software agreement
for the product involved.
152 | hp Jornada 560 series personal digital assistant User’s Guide

hp Software Product Limited Warranty

Important: This hp Software Product Limited Warranty shall cover all
software that is provided to you, the customer, as part of the hp product,
including any operating system software. Any third-party software
supplier's warranty terms that may be found on-line, or in any
documentation or other materials contained in the product packaging shall
supersede the hp Software Product Limited Warranty with regard to that
third-party software.

Ninety-Day Limited Software Warranty

hp warrants for a period of NINETY (90) DAYS from the date of purchase
that the software product will execute its programming instructions when all
files are properly installed. hp does not warrant that the software will be
uninterrupted or error free. In the event that this software product fails to
execute its programming instructions during the warranty period, your
remedy shall be replacement or refund only. Return the media to hp for
replacement. Should hp be unable to replace the media within a
reasonable amount of time, hp shall refund the purchase price upon return
of the product and all copies.

Removable media (if supplied)

hp warrants the removable media, if supplied, upon which this product is
recorded to be free from defects in material and workmanship under
normal use for a period of NINETY (90) DAYS from the date of purchase.
In the event the media proves to be defective during the warranty period,
your remedy shall be replacement or refund only. Return the media to hp
for replacement. Should hp be unable to replace the media within a
reasonable amount of time, hp shall refund the purchase price upon return
of the product and destruction of all other non-removable media copies of
the software product.

Notice of warranty claims

You must notify hp in writing of any warranty claim not later than thirty
(30) days after the expiration of the warranty period.
 Warranty | 153

Limitation of warranty
hp makes no other express warranty, whether written or oral, with respect
to this product.
Any implied warranty of merchantability or fitness for a particular purpose
is limited to the 90-day duration of this written warranty. Some states,
provinces, or countries do not allow limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to you.
This warranty gives specific legal rights, and you may also have other
rights that vary from state to state, province to province, or country to
country.

Limitation of liability and remedies

THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING LOST PROFIT), WHETHER BASED ON WARRANTY,
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states,
provinces, or countries do not allow the exclusion or limitation of incidental
or consequential damages—including lost profit—so the above limitation
or exclusion may not apply to you.
In no case shall hp's liability exceed the purchase price for the software
and/or product. The limitations set forth above will apply regardless of
whether you accept the software.
Consumer transactions in Australia and the United Kingdom: The
disclaimers and limitations above shall not apply and shall not affect the
statutory rights of a Consumer.
 | 155

Glossary
ac adapter. An external power supply that converts ac power from a
standard household electrical outlet to the low-voltage dc power required
to operate your hp Jornada.
Backup. A duplicate copy of your hp Jornada files and data that is stored
on your desktop PC, on a CompactFlash card, or in the hp safe store
folder.
CompactFlash. A removable media for high-performance memory cards
and other peripheral devices such as modems and NICs.
Cradle. A desktop base for your hp Jornada that allows instant
connectivity to a desktop PC. The cradle remains connected to your
desktop PC, even when you remove your hp Jornada.
DHCP (Dynamic Host Configuration Protocol). A protocol that
assigns a dynamic IP address to your hp Jornada each time you connect to
a network.
Dial-up connection. A connection between your hp Jornada and
another computer by modem. You can have a dial-up connection with an
ISP, a network, or with a modem attached to a PC.
Direct connection. A connection between your hp Jornada and another
computer by means of the cradle or infrared port.
DNS (Domain Name System). An Internet service that translates
domain names into IP addresses. For example, the domain name
www.jornada.com might translate as 198.125.247.4.
Driver. A control program that enables a computer to work with a
specific peripheral device.
Flash ROM. See ROM.
IMAP4 (Internet Messaging Access Protocol v4). A protocol that
enables a computer to retrieve messages from a mail server.
Infrared port. A communication port that uses optical (infrared) signals
rather than wires or cables to transmit data.
Internet. A worldwide network of computers offering services such as e-
mail, the Worldwide Web, FTP, Usenet news, and others.
156 | hp Jornada 560 series personal digital assistant User’s Guide

Intranet. A network that offers services similar to the Internet, but usually
accessible only to users within a single company or organization.
IP (Internet Protocol). The standard by which packets of information
are transmitted over the Internet.
IrDA (Infrared Data Association protocol). An established standard
for infrared communications between computers and other peripherals and
devices.
ISP (Internet service provider). A commercial business that provides
Internet access to individuals or businesses, usually for a fee.
LAN (local area network). A group of computers, usually in close
proximity (either in the same building or in buildings in close proximity),
that are linked together to share files and exchange data.
Modem. A communication device that enables a computer to transmit
data over telephone lines.
NIC (network interface card). A card installed in a computer so that
it can be connected to a network. NICs can provide a dedicated, full-time
connection to a network.
Partnership. An established relationship between your hp Jornada and
your desktop PC for the purpose of synchronizing and transferring data.
PIM (personal information manager). An application or set of
applications that organizes information such as addresses, appointments,
and notes.
POP3 (Post Office Protocol v3). A protocol that enables a computer
to retrieve messages from a mail server.
PPP (Point-to-Point Protocol). The default method your hp Jornada
uses to communicate with an ISP or network server.
Proxy server. A server that sits between a client computer or Web
browser and the Internet. A proxy server provides security by filtering
requests and can improve performance by storing local copies of
requested information.
RAM (random access memory). Volatile memory that can be read
and written. Data stored in RAM is retained only while power is
maintained.
 Glossary | 157

Remote connection. A connection between your hp Jornada and a

remote computer or server.
Reset. The process of restarting your hp Jornada and reinitializing the
operating system. Performing a reset erases any unsaved data in open
documents, but preserves data that has been saved.
Restore. To return your device to the state it was in when data was last
backed up. This involves copying your backup data to your hp Jornada.
ROM (read-only memory). Nonvolatile flash memory that contains the
Microsoft Windows for Pocket PC operating system and preinstalled
programs.
Serial connection. A cable connection between your hp Jornada and a
serial (COM) port on your desktop PC.
SLIP (Serial Line Internet Protocol). A method of connecting to the
Internet. Similar to PPP, but older and simpler.
SMTP (Simplified Mail Transport Protocol). A protocol for sending
e-mail messages between computers on the Internet.
Stylus. A pen-like utensil designed for navigating on a touch screen.
Synchronization. The process of comparing the files or data on two
computers to ensure that they contain exactly the same information.
Touch screen. A touch-sensitive screen that allows you to open files,
launch programs, and select text by touching or tapping the screen with
the stylus.
USB (Universal Serial Bus). A newer standard for connecting
peripheral devices. USB supports relatively fast data transfer rates and can
be used to connect multiple devices to a single computer.
 | 159

Appendix
Character Recognition
Using Character Recognizer, you can write characters directly on your hp
Jornada screen with your stylus, just as you would on a piece of paper.
The characters you write are translated into typed text. Use Character
Recognizer anywhere you want to enter text; for example, to write a note
or to fill in fields in a dialog box.
The default writing mode for Character Recognizer is lowercase (Jot-
compatible) mode. In this mode, you write characters in lowercase. The
chart at the end of this appendix contains examples of how to write
characters in lowercase mode. You can also choose to write in uppercase
(Graffiti-compatible) mode. In this mode, you write characters in
uppercase. If you prefer to write in uppercase mode, tap Uppercase
Mode in Options on the input method menu. Whether a letter appears
in uppercase or lowercase when it is converted to typed text depends on
where in the Input panel you write it, not on the mode you have selected.
The Character Recognizer Input panel is divided into three writing areas.
Letters written in the left area (labeled ABC) create uppercase letters, and
letters written in the middle area (labeled abc) create lowercase letters.
Use the right area (labeled 123) for writing numbers, symbols, special
characters, and punctuation.
160 | hp Jornada 560 series personal digital assistant User’s Guide

The following chart is a partial display of the characters you can write
while in lowercase mode (the dot on each character is the starting point for
writing). Remember that even though you write a letter in its lowercase
form, the case of the text that is displayed depends on where you write the
letter. For example, if you write a lowercase “a” in the ABC area, an
uppercase “A” is displayed on the screen.
 Appendix | Character Recognition | 161

For more information on using Character Recognizer and for demos of all
characters, tap on the Character Recognizer Input panel.
 | 163

Index
A
backup file, 52, 83, 85, 136, 155
battery
ac adapter, 2, 13, 15, 54, 80, 155 about backup battery, 15
accessories, 94 about main battery, 14
AccessPanel, 6, 7, 30, 32, 33, 34 charging main battery, 14, 16, 53,
action button, 19 78, 134, 135
ActiveSync, 5, 7, 8, 47, 48, 49, 50, 51, disposal, 15
52, 53, 54, 55, 62, 63, 66, 67, 68, extended battery pack, 14
69, 70, 73, 75, 82, 93, 97, 100, 116, installing backup battery, 12
131, 138, 139, 140 installing main battery, 12
adding programs. See programs low power warning, 15, 78
alarm, 17, 30, 87, 89 replacing backup battery, 15
alerts, 4, 30, 86, 87 status indicator, 13, 16, 17, 28, 78
Align Screen control panel. See typical power usage, 78
display Block Recognizer, 30, 34
appointments books online. See Reader
adding notes to, 99 browsing
alarm for, 30 an intranet, 63
changing, 100 the Web, 63, 65
creating, 99 buttons. See hardware buttons
reminders, 99

C
Summary Screen, 100
AudibleManager, 6
AudiblePlayer, 6 calculator. See OmniSolve
audio files Calendar
formats, 114 about, 5, 97, 98
playing, 7, 114, 134 adding notes to, 99
ripping, 115 alarm for, 30
secured content (UUID), 115 backing up, 3, 82, 83
audiobooks, 6 creating an appointment, 99
AvantGo, 68 customizing display of, 98
hot key, 18, 86

B
meeting requests, 100, 101
Summary Screen, 100
backing up data synchronizing, 48
about hp backup, 3 zooming, 142
about hp emergency backup, 3 cellular phone. See mobile phone
to CompactFlash card, 83 Character Recognizer, 110, 159, 161
to desktop PC, 52 chat. See MSN Messenger
using ActiveSync, 52, 82, 133 closing programs. See programs
using hp backup, 52, 78, 82, 83, CodeWallet Pro, 6, 7, 109, 129
133 Command bar, 26
using hp emergency backup, 83,
85, 133
backlight. See display
164 | hp Jornada 560 series personal digital assistant User’s Guide

D
CompactFlash card
about, 82, 95, 155
connecting to mobile phone, 59 dc jack, 13, 54
connectivity kit, 59 DHCP protocol, 155
installing, 95 dial-up connection, 155
memory, 52, 78, 81, 82, 83, 84, direct connection, 155
133, 137 display
modem, 58 Align Screen control panel, 4, 18,
NIC, 58 22, 137
power usage, 14, 78, 80, 134 backlight, 4, 14, 19, 78, 79, 86,
slot, 96 136, 141
storing audio files on, 115 brightness, 4, 141
connecting cleaning, 19
by infrared, 55, 59 radiated interference, 20
by LAN, 50 troubleshooting, 136, 141
by mobile phone, 59 turning off, 17, 79, 115
by modem, 58 turning on, 17, 19, 79
by USB cradle, 53 DNS, 155
closing a connection, 62 drawings
to a network, 139 adding to book text, 119
to desktop PC, 53, 55 creating, 39
to Internet, 57, 60 resizing, 40
to ISP, 60 selecting, 40
to mail server, 69 zooming, 40
to remote computer, 57 drivers. See software drivers
contacting HP, 144
Contacts
about, 5, 97, 101
adding notes to, 103
E
backing up, 3, 82, 83 eBooks. See Reader
categorizing, 103 e-mail
creating, 102 adding recordings to, 41
customizing display of, 102 composing messages, 73
finding, 103 connecting to mail server, 69, 70
hot key, 18, 86, 88 deleting messages, 70
sorting, 18 folder behavior, 75, 76
Summary Screen, 104 moving messages, 75
synchronizing, 48 organizing messages, 75
viewing, 103 reading messages, 71, 72, 73
zooming, 142 receiving attachments, 72
converting files, 51 sending messages, 68, 74
cover, 152 signatures, 32
cradle. See USB cradle synchronizing, 48, 69
customer service. See technical working offline, 70
support EMusic.com, 115
Exchange, 51, 68, 69, 74, 97, 120
 Index | 165

F,G
hp settings, 4, 79, 86, 87, 88, 136, 141
hp task switcher, 4, 19, 24, 25, 28, 81,
factory default settings, 133. See 82, 83, 84, 132, 135
restoring factory defaults HPC Notes, 6
File Explorer, 45, 92, 94, 137
files
converting, 51 I
transferring, 51 images. See hp image viewer
Find feature, 45 IMAP4 protocol, 60, 69, 76, 155
Flash ROM, 3, 157 Inbox, 83
GSM file format, 43 about, 5
connecting to mail server, 69

H
My Text, 44
setting up email service, 69
hardware buttons synchronizing, 48, 69
about, 16 infrared modem, 59
configuring, 90 infrared port, 47, 51, 53, 55, 59, 80,
hp backup. See backing up data 101, 127, 128, 138, 155
hp emergency backup. See backing Input panel, 30, 31, 110, 159
up data installing programs. See programs
hp home menu, 4, 24, 90, 91, 92 instant messages. See MSN
hp home menu hot key, 18, 24 Messenger
hp hot keys, 16, 18, 19, 88, 90 interference, radiated, 20
hp image viewer Internet, 155
about, 4, 109 Internet service provider. See ISP
adding images to a document, 128 intranet, 57, 63, 156
adding recordings to an image, 125 IP protocol, 156
Browse mode, 124, 125 IrDA protocol, 55, 59, 156
changing folders, 123 ISP, 156
file formats, 123 connecting to, 60
sending images, 127, 128

L
Slideshow mode, 126
starting, 123
View mode, 126 LAN, 53, 156
hp Jornada LED status indicator
caring for, 19 blinking amber, 17
hardware features, 10 blinking green, 17
package contents, 2 solid amber, 16, 17, 41, 78
registering, 20 solid green, 13, 16, 17, 78
turning off, 16 Letter Recognizer, 30, 35
turning on, 16
warranty, 147
hp Jornada User’s Guide online
version, 8
M
hp Microchai, 4 mail. See e-mail
hp Pocket Camera, 4, 123, 124 Media Player. See Windows Media
hp quick menu, 4, 18 Player
hp safe store folder, 3, 80, 81, 82, 83, meeting requests, 100, 101
85, 94, 133
166 | hp Jornada 560 series personal digital assistant User’s Guide

memory network. See LAN

hp safe store folder, 80 network interface card, 58, 60, 139,
managing, 80, 81 156
program, 80, 81 NIC. See network interface card
storage, 42, 43, 67, 80, 81 Notes
Microsoft Exchange. See Exchange about, 5, 97, 108
Microsoft MSN Messenger. See MSN adding to books, 119
Messenger creating, 108
Microsoft Outlook. See Outlook drawing, 39
Microsoft Passport. See Passport inputting text, 30
Microsoft Pocket Excel. See Pocket recording, 41
Excel writing on-screen, 35
Microsoft Pocket Internet Explorer. zooming, 141
See Pocket Internet Explorer notification button/LED, 17, 141
Microsoft Pocket Outlook. See Pocket
Outlook, Calendar, Contacts,
Notes, Tasks, Inbox O
Microsoft Pocket Word. See Pocket
Word OmniSolve, 6, 109, 128
Microsoft Reader. See Reader online chat. See MSN Messenger
mobile favorites online Help, 2, 7, 8, 109, 128, 129
and favorite links, 66 Outlook, 2, 7, 48, 51, 68, 69, 74, 75,
creating, 66, 67 97, 100
reducing storage memory for, 67 owner information, 89
specifying level of links, 67, 68
synchronizing, 66
update schedule, 67 p
viewing, 48, 65 partnership, 48, 51, 52, 134, 136, 156
mobile phone, 59 Passport, 120
modem, 156 password, 6, 60, 89, 112, 133, 139
CompactFlash card, 58 PCM file format, 42
infrared, 59 pictures. See hp image viewer
installing, 58 PIM (personal information manager),
MP3 files, 5, 7, 114, 115 3, 14, 50, 51, 52, 82, 83, 84, 85,
MSN Messenger 133, 136, 156
about, 5, 120 Pocket Excel
blocking contacts, 122 about, 5, 109, 111
chatting, 122 customizing display of, 112, 113
contacts, 121 file formats, 112
instant messages, 61, 62 opening spreadsheets, 112
My Text, 44 passwords, 112
setup, 120 starting, 112
starting, 120 synchronizing, 111
MusicMatch JukeBox, 7, 115 templates, 112
My Text, 44 zooming, 112, 141
Pocket Internet Explorer, 5, 61, 62,

N
63, 66, 68, 93, 141
Pocket Outlook, 1, 48, 97, 100, 142
Navigation bar, 26 Pocket PC Companion CD, 2, 6, 7,
navigation pad, 19 34, 48, 92, 95, 116, 129
 Index | 167

R
Pocket Word
about, 5, 109, 110
drawing mode, 111 radiated interference, 20
file formats, 110 RAM, 156
opening documents, 110 Reader
recording mode, 111 about, 116
starting, 110 adding drawings to text, 119
synchronizing, 110 adding notes to text, 119
templates, 110 annotations, 119
typing mode, 110 bookmarks, 119
writing mode, 111 copying text, 119
zooming, 111, 141 getting books for, 116
POP3 protocol, 60, 69, 75, 156 Guidebook, 116
pop-up menus, 29 highlighting text, 119
power Library, 117
about, 14 removing a book, 119
ac adapter, 15, 80 searching for text, 119
checking remaining, 79 secured content (UUID), 116
conserving, 78, 79, 88, 115 starting, 116
loss of, 3, 14, 78, 83, 85 record button, 17, 18, 88, 90
low power indicator, 25 recording
Power control panel, 16, 79 about, 41
power button, 16, 19, 79, 136, 141 adding to a note, 41
PPP protocol, 138, 156 adding to an e-mail message, 41
profile adding to images, 125
hp display, 4, 18, 86 creating, 41
hp volume, 4, 18, 86 file formats, 42, 43
Loud, 87 in Pocket Word, 111
Low Power, 141 playing back, 41
Meeting, 87 starting, 17
Outdoor, 141 status indicator, 17, 41
volume, 87 stopping, 17
program memory, 80, 81 removing programs. See programs
programs reset button, 132
adding, 7, 92 resetting, 81, 132, 135, 136, 141, 157
adding to Start menu, 92 restoring data, 14, 48, 52, 82, 83, 84,
additional, 6 85, 86, 132, 133, 134, 136, 137,
closing, 81, 82 157
for desktop PC, 7 restoring factory defaults, 3, 83, 85,
from hp, 3, 4 86, 133, 137
from Microsoft, 5
from third parties, 6, 109
help for, 8
installing, 6, 93, 137
S
removing, 3, 81, 94 screen. See display
switching, 24, 25, 26 serial connector, 51
proxy server, 156 SLIP protocol, 157
SMTP protocol, 157
soft keyboard, 30, 34, 110
software drivers
168 | hp Jornada 560 series personal digital assistant User’s Guide

about, 155 due date, 106

CompactFlash cards, 59, 95 hot key, 19
infrared, 55 start date, 106
NIC, 58, 139 Summary Screen, 107
portable keyboard, 6 synchronizing, 48
Software Product License Agreement, zooming, 142
149 technical support, 143
sounds temperature, operating, 20
about, 4 templates
choosing, 30 Pocket Excel, 112
hp volume profile, 4, 86 Pocket Word, 110
turning off, 79 Today screen, 8, 28, 79, 89
volume profiles, 87 to-do list. See Tasks
speaker. See sounds touch screen See also display, 157
Start menu, 25, 92 Transcriber, 30, 35
storage memory, 42, 43, 67, 80, 81, transferring files, 51
94, 115 troubleshooting
suspend, 79 basic problems, 134
switching programs. See programs connections, 8
synchronizing display, 141
about, 5, 7, 48, 49, 97, 157 infrared, 138
e-mail messages, 48, 69 network connections, 139
Excel files, 48, 111 remote connections, 138
favorite links, 66 USB cradle, 140
from a remote location, 50, 51
help for, 7
mobile favorites, 48, 66 U-Z
Outlook, 48
schedule, 49, 67 up/down control, 17
starting, 49 USB, 53, 54, 140, 157
status indicators, 28 USB cradle, 2, 14, 47, 51, 53, 54, 78,
troubleshooting, 139 155
Word files, 48, 110 videos, 7, 114
viewing images
at actual size, 126
T in a slideshow, 126
in hp image viewer, 123
Tasks voice notes. See recording
about, 5, 97 volume. See sounds
adding notes to, 106 warranty
alarm for, 30 software, 149
backing up, 3, 82, 83 WAV files, 111
categorizing, 106 Welcome Wizard, 9, 13, 134
changing, 107 Windows Media Player, 5, 109, 114
creating, 106 WMA files, 5, 7
customizing display of, 105 writing on the screen, 35