Part 1 of 1 -

Question 1 of 32
0.31 Points
Strategic Human Resource Management is the pattern of planned human resource
deployments and activities intended to enable an organization to achieve its goals.

A. True

B. False

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Question 2 of 32
0.31 Points
Strategic formulation is a process of designing the organization and allocating resources to
carry out the strategy a company has chosen.

A. True

B. False

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Question 3 of 32
0.31 Points
Goals describe the reason why it exists and what it does to achieve its vision.

A. True

B. False => Khong chac đúng rồi á mn

mạng người ta bảo true
Goals are what the organization hopes to
achieve in the medium-to long-term future.
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Question 4 of 32
0.31 Points
Vision says what the organization wants to be. It is a long-term view and concentrates on
the future.

A. True

B. False

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Question 5 of 32
0.31 Points
HRM can only provide a strategic competitive advantage through emergent strategies.

A. True

B. False

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Question 6 of 32
0.31 Points
(p. 155) Work-flow process is a means for the manager to understand all the tasks required
to produce a number of high-quality products as well as the skills necessary to perform
those tasks.

A. True

B. False
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Question 7 of 32
0.31 Points
Job enlargement adds challenges or new responsibilities to an employee's current job.

A. True

B. False

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Question 8 of 32
0.31 Points
Most employee development occurs through formal education programs.

A. True

B. False

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Question 9 of 32
0.31 Points
One of the major reasons that organizations engaged in downsizing was that, for economic
reasons, many firms changed the location of where they did business.

A. True

B. False
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Question 10 of 32
0.31 Points
As an option for avoiding an expected labor shortage, the use of new external hires is
relatively fast, but low in terms of revocability.

A. True

B. False

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Question 11 of 32
0.31 Points
What is the written statement of tasks, duties and responsibilities?

A. Job description

B. Job analysis

C. Job summary

D. Job identification data

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Question 12 of 32
0.31 Points
What is not the application of job analysis?
 A. Promotion

B. HR planning

C. Recruitment

D. Financial review

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Question 13 of 32
0.31 Points
Job specification doesn’t refer to list of….

A. Knowledge

B. Job design

C. Abilities

D. Skills

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Question 14 of 32
0.31 Points
Which element is not included in a job description

A. Job environment

B. Job summary

C. Job duties

D. Job redesign
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Question 15 of 32
0.31 Points
Which following does not include in the work flow analysis?

A. Input

B. Output

C. Work analysis

D. Work process

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Question 16 of 32
0.31 Points
The main aim for strategic Human Resource Management it to___

A. Deter the employees

B. To achieve organizational goals

C. To break even

D. Reduce the costs

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Question 17 of 32
0.31 Points
In strategy implementation it is not necessary to________
 A. Follow through on the strategy

B. Allocate resources

C. Restructure the organization

D. Carry out a SWOT analysis of the organization

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Question 18 of 32
0.31 Points
Which of the following constitutes a threat in a SWOT analysis?

A. Poorly trained personnel

B. We give the best salaries

C. The government raises the minimum wage

D. A competitor closes down

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Question 19 of 32
0.31 Points
Which of the following is not a direct HR responsibility?

A. Organizational Structure

B. Task design

C. Recruitment and selection

D. Training and development

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Question 20 of 32
0.31 Points
Staff turnover refers to employees who ___________our organization.

A. Join

B. Quit

C. Like

D. Apply to

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Question 21 of 32
0.31 Points
The information employees receive while they are performing is called:

A. a consequence.

B. an output.

C. feedback.

D. an input.

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Question 22 of 32
0.31 Points
Adding challenges or new responsibilities to an employee's current job is referred to as:
 A. career enhancement.

B. job enrichment.

C. job enlargement.

D. job rotation.

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Question 23 of 32
0.31 Points
A(n) _____ occurs when an employee is given less responsibility and authority, and may
involve a move to another position at the same level, a temporary cross-functional move, or
a demotion because of poor performance.

A. transfer

B. sabbatical

C. downward move

D. externship

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Question 24 of 32
0.31 Points
Adding more decision-making authority to a job to increase its motivational potential is
known as:

A. job enlargement.

B. job rotation.

C. job involvement.
 D. job enrichment.

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Question 25 of 32
0.31 Points
Which of the following approaches to job design focuses on job satisfaction as the major
outcome of interest?

A. Motivational approach

B. Mechanistic approach

C. Biological approach

D. Perceptual-motor approach

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Question 26 of 32
0.31 Points
The first step in the human resource planning process is:

A. forecasting labor demand and supply.

B. goal setting.

C. program implementation.

D. program evaluation.

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 Question 27 of 32
0.31 Points
A special case of outsourcing where the jobs that move actually leave one country and go to
another is called:

A. insourcing.

B. out-distancing.

C. offshoring.

D. overseas sourcing.

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Question 28 of 32
0.31 Points

What follows is a fill in the blank question with 1 blanks.

……………………………….……..…… decide how well someone is doing a good job

and should be rewarded. (Choose from: Job analysis; HR planning; Recruiting;
Selection; Training; Development; Performance management )

Blank 1. Fill in the blank, read surrounding text.

Question 29 of 32
0.31 Points

What follows is a fill in the blank question with 1 blanks.

……………………………… is how to attract potential employees through facebooks or

zalo...(Choose from: Job analysis; HR planning; Recruiting; Selection; Training;
Development; Performance management )
Blank 1. Fill in the blank, read surrounding text.

Question 30 of 32
0.31 Points

What follows is a fill in the blank question with 1 blanks.

……………………………… is guiding workers how to do their current jobs. (Choose

from: Job analysis; HR planning; Recruiting; Selection; Training; Development;
Performance management )

Blank 1. Fill in the blank, read surrounding text.

Question 31 of 32
0.31 Points

What follows is a fill in the blank question with 1 blanks.

……………………………… determining whether organizations needs HR needs or not,

then and decide the strategy. (Choose from: Job analysis; HR planning; Recruiting;
Selection; Training; Development; Performance management )

Blank 1. Fill in the blank, read surrounding text.

Question 32 of 32
0.31 Points

What follows is a fill in the blank question with 1 blanks.

 ……..is describing the tasks and responsibilities we need to do a job. (Choose from:
Job analysis; HR planning; Recruiting; Selection; Training; Development;
Performance management )

Blank 1. Fill in the blank, read surrounding text.

ĐỀ 2

Part 1 of 1 -

Question 1 of 32
0.31 Points

(p. 19) Companies are now more and more

interested in using intangible assets and
human capital as a way to gain an
advantage over competitors.

A. True

B. False

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Question 2 of 32
0.31 Points

(p. 72) The goal of strategic management

in an organization is to deploy and allocate
resources in a way that provides the
company with a competitive advantage.

A. True

B. False

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Question 3 of 32
0.31 Points

(p. 75) The strategic management process

includes two distinct yet interdependent
phases: strategy formulation and strategy
implementation.

A. True

B. False

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Question 4 of 32
0.31 Points
(p. 81) Strategic choice is the way an
organization attempts to fulfill its mission
and achieve its long-term goals.

A. True

B. False

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Question 5 of 32
0.31 Points

(p. 87) A company's strategy will have a

direct impact upon the firm's recruitment
efforts, but only an indirect impact on its
selection procedures and the types of
employees selected.

A. True

B. False

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Question 6 of 32
 0.31 Points

(p. 155) Work-flow process is a means for

the manager to understand all the tasks
required to produce a number of high-
quality products as well as the skills
necessary to perform those tasks.

A. True

B. False

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Question 7 of 32
0.31 Points

(p. 158) The final stage in the work-flow

analysis is to identify the inputs used in the
development of the work unit's product.

A. True

B. False

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 Question 8 of 32
0.31 Points

(p. 160) Centralization refers to the degree

to which work units are grouped based on
functional similarity or similarity of work
flow.

A. True

B. False

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Question 9 of 32
0.31 Points

(p. 193) The first step in the human

resource planning process is forecasting.

A. True

B. False

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Question 10 of 32
 0.31 Points

(p. 197) The goals an organization sets in

its human resource planning process
should come directly from the analysis of its
labor supply and demand.

A. True

B. False

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Question 11 of 32
0.31 Points

(p. 273) Training refers to any planned

effort by a firm to facilitate the learning of
job-related knowledge, skills, or behavior
by employees.

A. True

B. False

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 Question 12 of 32
0.31 Points

(p. 276) The last step in the instructional

design process involves choosing a training
method.

A. True

B. False

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Question 13 of 32
0.31 Points

(p. 276) The first step of the instructional

design process, needs assessment, refers
to the process used to determine if training
is necessary.

A. True

B. False

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 Question 14 of 32
0.31 Points

(p. 277) Person analysis and task analysis

are often conducted at the same time. II.
CHOOSE THE BEST ANSWER

A. True

B. False

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Question 15 of 32
0.31 Points

(p. 75) Strategy formulation involves all but

one of the following. Name the exception.

A. Defining the firm's mission

and goals

B. Assessing the firm's external

opportunities and threats

C. Defining the firm's

organizational structure

D. Generating various strategic

alternatives
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Question 16 of 32
0.31 Points

(p. 168) Identifying the most qualified

applicants for employment refers to:

A. career planning.

B. human resource planning.

C. training.

D. selection.

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Question 17 of 32
0.31 Points

(p. 168) In _____, planners analyze an

organization's human resource needs in a
dynamic environment and develop activities
that enable a firm to adapt to change.
 A. human resource planning

B. work-flow analysis

C. selection

D. recruitment

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Question 18 of 32
0.31 Points

(p. 169) Which of the following refers to a

list of the tasks, duties, and responsibilities
that a job entails?

A. Job specification

B. Job description

C. Job standardization

D. Job design

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Question 19 of 32
0.31 Points

(p. 169) Which of the following refers to the

knowledge, skills, abilities, and other
characteristics that an individual must have
to perform the job?

A. Job specification

B. Job description

C. Job standardization

D. Job design

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Question 20 of 32
0.31 Points

(p. 75) The process that involves allocating

resources, developing structures, hiring
skilled employees, and developing
appropriate reward systems is known as:

A. strategy formulation.

B. strategy implementation.

C. strategic planning.

D. strategic management.
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Question 21 of 32
0.31 Points

(p. 4) _____ refers to the policies,

practices, and systems that influence
employees' behavior, attitudes, and
performance.

A. Total quality management

B. Financial management

C. Human resource
management

D. Production and operations

management

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Question 22 of 32
0.31 Points

(p. 6) Which of the following is NOT a

responsibility of HR departments?
 A. Recruiting

B. Benefits

C. Community relations

D. Production and operations

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Question 23 of 32
0.31 Points

(p. 80) The _____ is a statement of the

organization's reason for being that usually
specifies the customers served, the needs
satisfied and/or the values received by the
customers, and the technology used.

A. goal

B. mission

C. strategy

D. vision

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Question 24 of 32
0.31 Points
(p. 80) _____ consists of examining the
organization's operating environment to
identify the strategic opportunities and
threats.

A. Strategic formulation

B. Internal analysis

C. External analysis

D. Strategic choice

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Question 25 of 32
0.31 Points

(p. 80) _____ attempts to identify the

organization's strengths and weaknesses.

A. Strategic formulation

B. Internal analysis

C. External analysis

D. Strategic choice
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Question 26 of 32
0.31 Points

(p. 193) The first step in the human

resource planning process is:

A. forecasting labor demand

and supply.

B. goal setting.

C. program implementation.

D. program evaluation.

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Question 27 of 32
0.31 Points

(p. 193) The process of attempting to

ascertain the supply and demand for
various types of human resources is called:

A. goal setting.
 B. program evaluations.

C. forecasting.

D. strategic choice.

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Question 28 of 32
0.31 Points

(p. 197) An organization seeking to reduce

a projected labor surplus must select from
a number of possible options aimed at
obtaining that objective (e.g., retirements,
layoffs, work sharing, etc.). This occurs at
what step in the human resource planning
process?

A. Goal setting and strategic

planning

B. Program evaluation

C. Forecasting

D. Program implementation

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Question 29 of 32
0.31 Points
What follows is a fill in the blank
question with 1 blanks.

…………………………. is a
education, instruction or teaching of
a person to do a specific job.
(Choose from: Human Resource
Management; Training; Job;
Career; Job Specification; Job
Description; Development; HR
Planning; Recruitment; Policy )

Blank 1. Fill in the blank, read

surrounding text.

Question 30 of 32
0.31 Points

What follows is a fill in the blank

question with 1 blanks.

…………………………. is a post of
employment; a full-time or part-time
position. (Choose from: Human
Resource Management; Training;
Job; Career; Job Specification; Job
Description; Development; HR
Planning; Recruitment; Policy )

Blank 1. Fill in the blank, read

surrounding text.
 Question 31 of 32
0.31 Points

What follows is a fill in the blank

question with 1 blanks.

…………………………. refers to the

policies, practices and systems that
influence employees’ behavior,
attitudes, and performance.
(Choose from: Human Resource
Management; Training; Job;
Career; Job Specification; Job
Description; Development; HR
Planning; Recruitment; Policy )

Blank 1. Fill in the blank, read

surrounding text.

Question 32 of 32
0.31 Points

What follows is a fill in the blank

question with 1 blanks.

…………………………. is a list of
tasks, duties and responsibilities
that the job entails. (Choose from:
Human Resource Management;
Training; Job; Career; Job
Specification; Job Description;
Development; HR Planning;
Recruitment; Policy )