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Khadija Khan: Work Experience

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Raj Kumar
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42 views2 pages

Khadija Khan: Work Experience

Uploaded by

Raj Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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RESUME

WORK EXPERIENCE

UNLD BPO SERVICES PVT LTD


JUNE 2017 - JULY 2018

Khadija Customer Relationship Executive


Identified and evaluated opportunities improving the

Khan process and customer experience


Assisted the sales team for incoming requests for new
services
Analyzed customer needs and made arrangements
adhering to company policies
Handled escalated and upset calls, maintained and
updated the outbound call reports

ABOUT
Curious and passionate individual with JD Events
a versatile professional background
JULY 2018- MARCH 2020
having a value addition work ethic
along with a problem solving mindset. Junior Event Manager
Open to working with organizations
• Plan and manage up to 30 corporate events and up to 40
where my niche will be of some value
weddings each year with guidance from Senior Manager.
addition both for my personal and
Manage the team of 15-20 people, including servers,
organization's growth. decorators, production executives and offering constructive
feedback for superior service.
CONTACT
• Connecting and coordination with the clients to help them
+91 787 806 4813 achieve success of their event.
• Build and maintain relationships with caterers, florists and
+91 635 309 0036 other vendors to ensure quick and on-time installations and
breakdowns of events.
[email protected]
•Strong problem solving and project management skills kept
Ahmedabad, Gujarat. planning on track.

JD Events
EXPERTISE JAN 2021 - JUNE 2022
Senior Event Manager
Networking
Planned and organized events, weddings and celebrations
Communication
under the guidance of the Managing Heads.
Problem Solving Attend to start to-finish details to ensure personalized
service to guests.
Recruitment
Skilled in menu planning and floral design.
Leadership Maintained constant,communication with clients via phone

Business and email.


Developement
RESUME

OTHER EXPERIENCE

Human Resource Recruiter

Khadija • Worked with department heads to understand their talent needs, and
reduced the time-to-hire to fill those needs by Research and adapting a

Khan
new benefits plan that helped to improve employee satisfaction.
• Assisted in recruiting for salaried roles by connecting prospects through
Job portal, Email, messages and calls.
•Created and posted job ads, scheduled interviews, and managed pre-
employment process including screening, taking interviews and
background checks.
• Reviewed more than 700 resumes to determine candidates' credentials.
• Communicated with clients to Identify, understand and help with their
needs via phone, email, messages and zoom calls.

EDUCATION

Bachelors of Commerce
Gujarat University
Running

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