User Guide

EcoFlow RIVER

1. Keep EcoFlow RIVER MAX 600 (hereinafter referred to as

RIVER MAX) and the accessories dry. DO NOT expose the
product and accessories to high heat.
2.Never disassemble, puncture, shock, damage, or incinerate
the product.
3. Recycle and dispose of RIVER MAX in accordance with local
laws and regulations.
WARNING 4. Pay attention to safety when handling the RIVER MAX.
5. People living with disabilities or children should use the
Contact us: product under the protection of a supervisor.
under the protection of the supervisor.
www.ecoflow.com
 Glossary
The following terms are used in this document to indicate various levels of potential harm that may be caused
by improper operation.

NOTICE
The instructions, if not properly followed, may result in property damage and minor physical damage.

CAUTION
The instructions, if not properly followed, may result in property damage and serious physical damage.

WARNING
The instructions, if not properly followed, may result in property damage, major accident and serious injury.

WARNING
Read the ENTIRE user manual to be familiar with the features of this product before operating. Failure
to operate the product correctly may result in damage to the product or personal property and cause
serious injury. EcoFlow will not assume any legal responsibility. DO NOT use the product with
incompatible components or alter the product in any way without following the instructions provided
by EcoFlow. Failure to follow these instructions will render EcoFlow after-sales services and the product
warranty void. These Safety Guidelines include instructions for safety, operation and maintenance. It
is important to read and follow all the instructions and warnings in the user manual before assembly, set-
up, or product use.

Product Safety Guidelines

WARNING
Improper use may result in fire, property damage, or personal injury. Make sure to use the product ac-
cording to the following safety rules and guidelines.

Product Use:
1. DO NOT expose the product to any liquids. Do not immerse the product in water. DO NOT leave the batteries
out in the rain or near a source of moisture. Moisture in the device could cause short circuits, component failure,
fires or even an explosion.
2. Never use non-EcoFlow parts. Go to http://www.EcoFlow.com to purchase new parts. EcoFlow takes no re-
sponsibility for any damage caused by the use of non-EcoFlow parts.
3. Never install or remove other modules from the RIVER MAX when it is turned on. DO NOT plug or unplug
other modules when the power of the product is turned on, otherwise the power interface may be damaged.
4. The product should be used in temperatures between -4ºF and 140ºF (-20°C and 60°C). The use of the
product in environments above 140ºF (60°C) may cause fires or explosions. The use of the product below -4ºF
(-20°C) will severely affect the performance of the product. Allow the product to return to a normal operating
temperature before using it.
5. DO NOT use the batteries in strong electrostatic or electromagnetic environments. Otherwise, the battery
control board may malfunction and cause a serious accident during use.
6. Never disassemble or pierce the product in any way. Otherwise, it may leak, catch on fire, or explode.
7. DO NOT use the product if it was involved in a crash, accident, or a heavy fall.
8. If the product falls into the water during use, take the product out immediately and put it in a safe and open
area. Keep a safe distance from it until it is completely dry. Never use it again and dispose it properly as de-
scribed in the Battery Disposal section below. If the product catches fire, it is recommended to use fire extin-
guishing equipment in the following order: water or water mist, sand, fire blanket, dry powder fire extinguisher,
and a carbon dioxide fire extinguisher.
9. DO NOT put the device in a microwave oven or in a pressurized container.
10. DO NOT allow pins, wires, or other metal pieces to enter the device case, outlets, or controls. Metal pieces
may short circuit the product.
11. Avoid collisions. DO NOT place heavy objects on the device.
12. If there is dirt on any plug or outlet surface, use a dry cloth to clean it. Otherwise, it will cause abrasion and
result in energy loss or the inability to charge the device.

Product Charging:
1. Always use EcoFlow approved charging cables. EcoFlow does not take any responsibility for any damages
caused by using non-EcoFlow charging cables.
2. When charging, please place the product on the ground with no flammable or combustible materials around
it. To prevent accidents, never leave the device unattended during charging.
3. DO NOT charge the device immediately after a long heavy load, because the device temperature may get
too high. DO NOT charge the device until it cools down to room temperature. The device may be unable to
charge when it is out of the temperature range: 32ºF to 104ºF (0 to 40°C ). The ideal charging temperature
range is 71ºF to 82ºF (22°C to 28°C ).

Product Storage and Transportation:

1. Keep the product out of the reach of children. If any child accidentally swallows any parts, please go to a doc-
tor immediately.
2. If a low-battery warning appears, charge the battery before storing it. Otherwise, long-term storage may
cause damage to the battery. Batteries in the product will enter hibernation mode if they are depleted and
stored for a long time. Recharging the product can bring the battery out of hibernation.
3. DO NOT place the product near a heat source, such as a car in direct sunlight, a fire source, or a heating stove.
4. Store the product in dry environments. Please keep the device away from water.
5. Make sure no small metal objects can fall on or around the product while it’s being stored.
6. Never ship a product with a battery power level higher than 30%.

Product Battery Disposal:

1. Dispose the product in specific recycling boxes only after a complete discharge. Batteries are hazardous
chemicals. Please strictly follow your local regulations regarding the battery disposal and recycle.
2. Dispose of the product immediately if it cannot be powered on after over-discharging.

Travel Notice:
It is forbidden to carry lithium batteries above a specific capacity on airplanes due to flight regulations. Please
check local flight laws and regulations. Do not bring this product on flights.

RIVER MAX Usage and Safety Guide

NOTICE
To turn RIVER MAX on or off, you need to PRESS and HOLD the ON/OFF System Power Button. To turn on
the AC power outlet, you need to PRESS and HOLD the AC Button after turning on RIVER MAX. The AC
Button can be used to save power. Please follow this step-by-step introduction to understand RIVER MAX’s
buttons, display screen, and more.
Please fully charge (100%) RIVER MAX before using it.
 FCC Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.

WARNING
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
1. Orient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
CONTENTS

EcoFlow App Guide 1

RIVER MAX Features 2
Ambient Light 3
User Interface 4
Protection and Error Information 5
Connecting the Solar Panels 8
Entry-Level UPS 9
AC X-Boost Mode 10
Technical Specifications 11
How to Recharge RIVER MAX 12
RIVER MAX FAQ 13
What’s in the Box 13
 EcoFlow App Guide

1. EcoFlow App Download Guide

Search for “EcoFlow” in Google Play Store or App Store to download the app.
You can also scan this QR code with your phone, or you can enter the down-
load link in your browser:
https://ecoflow.com/pages/ecoflow-app

2. For more information, please follow the instructions in the app or on our official
website www.ecoflow.com.

1 Power A Free Life

Features of the RIVER MAX
1. LCD Display
2. USB-A Output Ports

1 3. ON/OFF Button of LED Light

4. IOT Reset Button
2 8
3 (PRESS & HOLD 3s to reset WiFi)
5. USB-C 100W Output Port
16 6. Power Button & LCD Display Screen
7. DC Output ON/OFF Button (Car
Outlet, 2 DC 5521 Output Ports) & DC
4 5 6 7 Output Indicator
8. Fast Charge USB-A Output Port
9. AC Power Button (PRESS for ON/
OFF) AC Output Indicator
10. 3 AC Output Sockets (100-120V version)
11
2 AC Output Sockets (220-240V version)
11. Ventilation Fan
10
9
AC ON/OFF

12. X-STREAM Charging Input Port

13. Overload Protection Switch
Expansion Power Port

14. Solar Charge/Car Charge Input Port

15. Power Earth Screw
16. *Ambient Light

15

12 13 14

220-240V region*Dedicated AC Output

*EcoFlow has designed different AC output sockets

following the local regulations of different countries.

Power A Free Life 2

 Ambient Light

1. Status Signals

Powering up: The blue light will move

from the middle to the sides of the panel.

Powering down: The blue light will move

from the sides to the middle of the panel.

Charging: The blue light will move from

left to right of the panel, repeatedly.

2. Customizing the Ambient Light

Enter Module Settings on the EcoFlow app to

access ambient light features.
• The ambient light can be turned on / off,
kept on, or put on a standby mode.
• Select the ambient light color.
• Adjust the brightness of the light.
• Select the lighting mode. (There are five
unique lighting modes to choose from).

3 Power A Free Life

 User Interface

a. Remaining Charge/Discharge Time

This number indicates the remaining charge / discharge time (mins) for RIVER MAX.

b. Battery Level Indicator

Shows the remaining power. The icon rotates while charging.

c. Battery Level Percentage

Shows the remaining power (%). If the display shows 0%, please charge RIVER MAX immediately.

d. High Temperature Indicator

When the temperature of the RIVER MAX is too high, a high-temperature warning icon appears on the
screen. Please cool down the product before use.

e. Low Temperature Indicator

When the temperature of the RIVER MAX is too low, a low-temperature warning icon appears on the screen.
Please warm up the product properly before use.

f. Fan Indicator
Shows the fan speed, which is controlled by RIVER MAX automatically.

g. Current Input
Shows the current input power of RIVE in watts.

h. Current Output
Shows the current output power of RIVER MAX in watts.

Power A Free Life 4

 i. Overload Warning
Shows an overload icon when the unit is overloaded, and indicates which module of the unit is overloaded.

j. Port Usage Indicators

Indicates the usage status of each port.

Protection and Error Information

The RIVER MAX display screen showcases different icons to indicate errors or prompts to help
you protect your device. Read the information below to understand the icons and what to do
when they appear.

Icon(s): USB-A and OVERLOAD icons flash together.

USB-A Overload What to do: Disconnect all electrical appliances and
Protection wait 10 seconds before connecting each appliance
again.

Icon(s): USB-C and High-Temperature icons flash

USB-C High-Temperature
together. What to do: Let RIVER MAX 600 cool down
Protection
before connecting the appliances.

Icon(s): The USB-C icon and the OVERLOAD icon

flash together.
USB-C Overload Protection
What to do: Unplug the appliances, the unit will auto-
matically resume operation after 10 seconds.

Icon(s): Recharging Time, Battery Exclamation, and

High-Temperature High-Temperature icons flash together.
Recharging Protection What to do: This happens when you charge your
device immediately after using the unit heavily. Let
RIVER MAX 600 cool down before recharging.

Icon(s): Battery Exclamation and High-Temperature

High-Temperature icons flash together.
Discharging Protection What to do: The power supply can be resumed after
the battery is cooled down.

Icon(s): Recharging Time, Battery Exclamation, and

Low-Temperature Low-Temperature icons flash together.
Recharging Protection What to do: Place RIVER MAX in a warmer place before
recharging.

Icons(s): Battery Exclamation and Low-Temperature

Low-Temperature
icons flash together.
Discharging Protection
What to do: Place RIVER MAX in warmer place before
turning the power back on.

5 Power A Free Life

 Icon(s): Recharging Time, Battery Exclamation, and
OVERLOAD icons flash together.
Overload What to do: Unplug the charging cables, restart the
Recharging-protection RIVER MAX 600, and plug back the charging cables
back in. If the light keeps flashing contact
customer service

Icon(s): Battery Exclamation and OVERLOAD icons

Overload Discharging flash together.
Protection What to do: Disconnect all appliances, restart the RIV-
ER MAX, and connect each of your appliances back in.
Note: electrical appliances can only be operated within
the specified power range.

Icon(s): Exclamation icon flashes.

Communication Failure
between the Main Board What to do: Restart the RIVER MAX. If the icon
and BMS keeps flashing, contact customer service.
customer service

Icon(s): Exclamation icon flashes.

What to do: Restart the device. If the light stays on,
Light stays on
contact
customer service.

Icon(s): AC icon flashes.

Communication Failure What to do: Restart the RIVER MAX 600. If the
between the Main Board
icon keeps flashing, contact
and AC
customer service.

Icon(s): AC and OVERLOAD icons flash together.

What to do: Wait 10 seconds, turn the AC power off.
Please note that all electrical appliances must be
Inverter Output Overload operated within the specified power range. (For more
information about specific appliance use and the
X-Boost function, go to page 12).

Icon(s): AC and High-Temperature icons flash togeth-

Inverter High-Temperature er.
Protection What to do: Let RIVER MAX cool down. Turn the AC
Power off; the unit will automatically recover.

Icon(s): The AC and Low-Temperature icons flash

together.
What to do: Move RIVER MAX to a warmer place and
Inverter Low-Temperature wait for the inverter to warm up. Turn the AC Power
Protection
off; the unit will automatically recover. If it doesn’t,
contact
customer service.

Icon(s): Fan icon flashes.

What to do: Turn the RIVER MAX off, carefully clean
the unit, and vacuum around the fan vents on both
Fan Blockage
ends of the product. Turn the unit on, if then Fan
Blockage icon keeps flashing, contact
customer service

Power A Free Life 6

 Icon(s): Car and OVERLOAD icons flash together.
Car Charger Overload What to do: Restart RIVER MAX, make sure all elec-
trical appliances are used within the specified power
range.

Icon(s): Car and High-Temperature icons flash togeth-

Car Charger High-Tempera- er.
ture Protection What to do: Turn off the unit and wait for RIVER MAX
to cool down. The unit will automatically recover.

7 Power A Free Life

 Connecting the Solar Panels
The RIVER MAX can support a 10-25V DC input. When the input exceeds 25V, the RIVER MAX
overvoltage protection will be activated. Over voltage may damage the product. Users should
read these instructions carefully because any incorrect use of solar panels that leads to product
damage will void the EcoFlow warranty.

How to Recharge the RIVER MAX Using Solar Panels

For full step-by-step instructions about how to connect RIVER MAX with solar panels, please refer to the Solar
Panel User Guide.

1. Recommend Charging Method

Users can connect a solar panel as shown in Example 1. DO NOT attempt to connect more than one solar panel
in series.
1. Connect to EF MC4 to XT60 solar charge cable. Connect the XT60 connector to the RIVER MAX’s XT60 input
port to charge the device. Users can connect up to 2 sets of solar panels in parallel to the MC4 port as shown in
Example below.
2. If you want to connect 2 pieces of solar panels, connect them with our solar MC4 parallel connection cable.
Con- nect the XT60 connector to the RIVER MAX’s XT60 input to charge the device. The parallel connection ca-
ble is an optional accessory that is purchased separately.
Note: The EcoFlow Solar MC4 Parallel Connection cable is an optional accessory that needs to be purchased
separately. The charging methods below are with respect to using the EcoFlow 110W Solar Panel.

Charging Method 1

RIVER MAX Charging Port

MC4 Connector

XT60 Connector
SOLAR PANEL-21.6V

RIVER MAX

Power A Free Life 8

 Charging Method 2: (Parallel Connection Only)

RIVER MAX Charging Port

Solar MC4 parallel connection cable

* Users need to buy the solar panels and related
parallel connection
accessories on their own.
RIVER MAX

XT60 Connector

SOLAR PANEL-21.6V X2

2. Connecting Third-Party Solar Panels to RIVER MAX

Users can buy their own third-party solar panels to power RIVER MAX, provided that the solar panels have a
standard MC4 connection and the voltage and current (10-25V DC, 12A Max) comply with the specifications of
RIVER MAX. The third-party solar panels will be able to recharge RIVER MAX through the MC4 to XT60 cable.
EcoFlow does not provide free repair services for any damage to the power station caused by third-party prod-
ucts.

- -

SOLAR CABLE
+ +

SOLAR PANEL

Entry-Level UPS
RIVER MAX Entry-level UPS Use Reminder
RIVER MAX’s X-Stream system supports an entry-level UPS function. You can use the RIVER MAX AC socket while
the device is connected to a wall socket with an AC power supply (the AC power comes from the grid, not the bat-
tery). In the event of a loss of grid power, the RIVER MAX battery power will be activated automatically in <30ms
to ensure a continuous flow of power. This is an entry-level grade UPS function that does not support 0ms switch-
ing.

Do not connect devices that have uninterrupted power supply requirements. Please perform multiple tests with
data servers and workstations when connecting them to RIVER MAX. EcoFlow will not be responsible for any

9 Power A Free Life

Entry-Level UPS User Guide
Users can connect the AC charging cable of RIVER MAX to grid power, connect a device to RIVER MAX, and
turn on the AC switch to automatically enter the entry-level UPS mode. When the external power is cut off,
power will be supplied from the battery of RIVER MAX immediately to power your device (as shown below).*

UPS is only applicable to electrical appliances below 600W. Please do not use other equipment at the same
time to avoid overloading the power station. EcoFlow is not responsible for any detrimental operations or
data loss caused by careless use. Only one RIVER MAX can conduct the UPS function; the UPS function is not
available when more than one RIVER MAX is connected together. Please follow the connection instructions
below:

AC X-Boost Mode
The EcoFlow X-Boost featured is recommended for use when powering devices between 600W-1200W. As a
result, there is no need to buy additional devices in order to power different products. Traditional inverters will
overload when one electrical appliance with a higher rated power is connected. Please take note of the following
when using X-Boost:

1. The X-Boost mode is enabled by default. You can use the EcoFlow app to turn this function on/off. Please
do not connect the AC output to grid power when the X-Boost mode is on, doing so will activate the low-volt-
age protection of the power station;
2. The X-Boost mode is not available when using a parallel connection or when charging;
3. When using appliances with a rated power of 600W-1200W, please connect only one appliance. When con-
necting more than one electrical device, the change of voltage may affect the usage of other electrical devices.*

* The X-Boost mode is not applicable for all electrical devices. Some devices with a rated power of
600W-1200W that have strict voltage requirements are still not compatible. Please conduct a full test to
confirm before usage. X-Boost is recommended for electrical equipment with heating elements and a rated
power between 600-1200W, such as hair dryers, kitchen appliances, or tools.

Power A Free Life 10

 Technical Specifications
General Specs
Net Weight 17 lbs (7.7kg)
Dimensions 11.3 x 7.3 x 9.96in (28.8 x 18.5 x 25.3cm)

Capacity 576Wh (28.8V)

Testing and certification UL Standard, CE, FCC, RoHS

Outputs
AC Output (x3) / 600W (Surge 1200W) total, 120Vac (50Hz/60Hz) /

(x2 International Version) Full Sine Wave 230Vac (50Hz/60Hz)

USB-A Output (x2) 5V DC, 2.4A, 12W Max, per port

USB-A Fast Charge (x1) 5V DC, 9V DC, 12V DC, 2.4A, 28W Max

USB-C Output (x1) 5V DC, 9V DC, 12V DC, 15V DC, 20V DC, 5A, 100W Max

Car Power Output (x1) 136W, 13.6V DC, 10A Max

DC5521 Output (x2) 13.6V DC, 3A Max(per port)

Input
100-120Vac (50Hz/60Hz)
AC Charge Input Voltage
International Version 220-240Vac (50Hz/60Hz)

X-Stream Charge 250W Max

AC Charge Input Power (Example 1)*
/500W Max (With Extra Battery

Solar Charge Input 200W, 10-25V DC, 12A max

Car Charger (Example 2) 12V/24V DC 10A max

Battery
Cell Chemistry Lithium-ion

Discharge Temperature* -4°F to 140°F (±5°F), -20°C to 60°C (±3°C)

Charge Temperature* 32°F to 113°F (±5°F), 0 to 45°C (±3°C)

Shelf Life 1 Year (after fully charging the device)500 Cycles

Cycle Life 500 Cycles (>80%)

* Please Note: The following information has been obtained under supervised test conditions.

11 Power A Free Life

 How to Recharge RIVER MAX
RIVER MAX has an AC charging port and an XT60 charging port located on the side of the device. RIVER
MAX can be charged with a 12V car charger, solar panels, or with AC power.

Example 1:

X-Stream Charging
(250W Max)
AC Cable
<2 hrs
0-80% charged in 1 hour
0-100% charged in 1.6 hour
(AC charging cable included)

Example 2:

Car Charger
(120W Input)

<3 hrs
0-100% < 3 hours
XT60 Connector (Car charge cable
included)

Can RIVER MAX Power Devices and Charge at the Same Time?
Yes, RIVER MAX can power devices at the same time as charging.

Power A Free Life 12

 RIVER MAX FAQ
How to Clean RIVER MAX
RIVER MAX is a versatile, durable power station that can be used in many types of applications. You can
clean RIVER MAX using a dry, non-abrasive cloth. Use a phone or screen cleaning spray if you need to clean
RIVER MAX more thoroughly. DO NOT expose RIVER MAX to excessive amounts of liquid, as doing so can
damage the product or result in injury.

How to Store RIVER MAX?

1.Store RIVER MAX in a dry and cool environment, away from any abrasive objects. Never store RIVER MAX
in environments below -4°F (-20°C) or above 140°F (60°C). DO NOT store or place RIVER MAX near water;
2. If RIVER MAX is not used for a long period of time, the battery life may be impacted. Discharging RIVER
MAX to 30%, then charging to 85% every 3 months can help prolong the battery life;
3. After being fully charged, RIVER MAX has a shelf life of over a year under the room temperature and hu-
midity, provided that the power station isn’t used to charge or discharge during storage.

How to Use RIVER MAX Safely?

Please use RIVER MAX in its recommended operating temperature range. Using RIVER MAX out of the
optimal operating temperature range may cause the power station to exceed safety limits. Incorrect product
usage and failure to adhere to operating recommendations will void the product warranty.
If RIVER MAX is used to power electrical devices with heating elements for over 30 minutes, such as a haird-
ryer, the power station will enter a temperature protection mode. In this case, please wait for around an hour
before charging, powering devices, or using the power station again.

How to Upgrade RIVER MAX Firmware?

RIVER MAX firmware can be upgraded using the EcoFlow app. It is recommended that RIVER MAX is
plugged in to an AC power source, or it has 50% power and the system power is ON when upgrading. For
more details, please refer to the “How to upgrade firmware” FAQ in the EcoFlow app.

What’s in the Box

EcoFlow RIVER MAX AC Charging Cable Car Charge Cable

(Input) (Input)

Solar Charge Cable DC5521-DC5525 User Manual and

(MC4 to XT60 Input) Cable Warranty Card

13 Power A Free Life