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Quick Start Guide

Now you’re in the ANSYS Learning Hub, here’s a guide to get
you started with the basics.
 Contents

First Time Login

How to Search for Courses and How to Register for
Virtual/Live Classes
How to Access Course Material
How to Join Virtual Sessions
How to Use Learning Rooms
How to Access Certificates
FAQs

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 First Time Login

Following your Hub registration, you will receive a Hub welcome email from
‘[email protected]’ containing a link to set your Hub
password. Please allow 2 working days from registration.

After you have successfully set your password you can login to the Hub and get
started!

Login to the ANSYS Learning Hub

The login link is also displayed on the ANSYS.com page here.

If you have any issues with this process, please review the FAQs in this
document.
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 How to Search for Courses and Register for
Virtual/Live Classes

1. From the main menu, go to Learning Content

2. Browse all courses or type a keyword then hit Search.

3. Filter by course dates

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 4. Click ‘See Offerings’ to view all scheduled dates and times

5. Choose your most convenient date/time for a live or virtual course, click
Register Now

*Click on the course dates to view individual session dates & times
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 Please use the comments box to advise us of any special requirements.
For example, if you are attending a live class and have any special dietary
requirements you can use this box to inform us.

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 How to Access Course Material

1. Search for your course and filter by Materials

2. Click on the course title – use ‘Instructor Led’ to access conventional pdf
lecture/workshop materials for use with virtual classes. For on demand
learning, use ‘Self Paced’ to access video courses.

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 3. Under Agenda you’ll be able to view the course materials. Click Enroll to
unlock the contents and click Start Course to access the module
materials.

Once you’ve done this you’ll also find shortcuts to your course materials in ‘My
Learning Assignments’ on your Learning Content page and, if you’re registered
for virtual sessions, in your Learning Room. There are also Pre Course and Post
Course surveys for you to complete.

You can download the lectures and workshop pdfs using the download icon in
the pdf viewer window

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 How to Join Virtual Sessions

1. Login to the Hub, find your virtual course in the ‘My Assignments’ tile in
Learning Content and click ‘Join Virtual Session’ to join. Note, this button
appears 10 minutes before the session start time, if you don’t see it,
refresh your browser.

2. The View Program button is a shortcut to take you straight to the course
materials – you need to have gone through the steps described in ‘How
to Access Course Materials’.
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 How to Use Learning Rooms

Accompanying virtual courses, the course Learning Room lets you communicate
outside of virtual session times. It also contains useful information and materials
related to the course all in one place.
You can post questions to instructors, upload screenshots and discuss with other
trainees. Instructors check the room daily and will add material, tips and answers
in the room or pick up topics you have flagged in subsequent sessions.
Learning Rooms open a few days before the course start date and remain open
after the final session giving you the time to follow up on any specific queries you
have. The closing date will be displayed in the room.

You’ll receive an email invite to your learning room. You can access the room by
selecting ‘Learning Rooms’ in the main menu. View the Learning Room overview
on the next page to help find your way around.

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 Learning Room Overview

Post a question in the

discussion board

Next scheduled
Rooms available to Find course materials session dates
you are displayed in in Course Content
the Groups menu

Updates and uploads

from your instructors
Quick menu for
frequent actions

Session recordings

Your instructors and

Set your email
class participants Answer polls from
notification
the instructors
frequency for this
room

Support
documentation
Learning room
activity is displayed in
Course Feeds

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 How to Access Certificates

1. Go to Learning Content.

2. In Learning History, click View All to see everything you have completed.

3. Find your completed course of modules (‘Program Complete’), individual

module (‘Online Module Complete’) or Instructor Led Training (‘ILT
Module Complete’) and click the print icon to open your pdf certificate.

For Instructor led courses, to obtain an Instructor led or Program training

certificate you must have attended the training sessions.

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 ANSYS Learning Hub – FAQs

• I have registered for the Hub but have not received a welcome email
o Your Hub welcome email may take up to 2 working days from your initial registration to be
sent. If you still do not see it please check any spam folders before contacting training-
[email protected]. The welcome email will be from [email protected].
• I’m experiencing technical difficulties logging into the Hub, accessing some areas or
joining virtual sessions
o Some browser versions may cause problems logging in or accessing certain areas of the Hub.
If you have any problems, before contacting [email protected], the first thing you should
do is to make sure your browser is up to date or try an alternative browser. Specific Internet
Explorer issues are also addressed here.
• I’ve reset my password but I don’t receive a confirmation email
o Password reset confirmation emails should arrive within 10 minutes of the initial request.
Please check any spam folders before contacting [email protected]. The reset
confirmation email will be from [email protected].
• The course schedules are not displayed in my time zone, how do I set this?
o When you first login your time zone will be set to a global default. If you want to view
schedules in your personal time zone you can use Options and Settings in the Links tile on
the Learning Content page. Click here to see how.
• What is ‘My Info’?
o This is your personal profile. You can add a picture and any details about yourself. This will be
visible to other trainees in the Learning Rooms when you attend a virtual training sessions
and is a good way of getting to know your class. Click here to see how.
• Can I search for live classes by location?
o Yes, use the filters in the search facility. Click here to see how.
• What is a Self Paced Course?
o Self Paced Courses are on demand video based courses. Click here to learn more.
• I can’t see a schedule for the course I’m interested in. Can I register my interest in
this course?
o Yes. You can request a schedule. We use this to monitor demand. If there is sufficient
demand we will schedule. Click here to see how.
• I’ve changed my mind. How do I withdraw my course registration?
o If you can’t attend sessions you have registered for please make sure you withdraw as this
may free up space for other attendees. Click here to see how.
• I’ve withdrawn my course registration, can I still access materials?
o Yes, enrolment to the course materials is separate to registration for sessions. You can stay
enrolled to the course materials even if you have withdrawn from the live/virtual sessions. If
you want to remove a course from your assignments, click here to see how.
• I can’t attend all of the virtual sessions, do you offer recordings?
o We may be able to supply session recordings which will be distributed in the course learning
room. This is on request only and, due to technical and privacy issues are not guaranteed.
Please check with your instructor or email [email protected] in advance.

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 How to Set Time Zone Preferences
1. Go to Learning Content

2. Select Options and Settings in the Links tile (you may need to click the
drop down arrow to expand the tile)

3. Set your Time Zone ID using the dropdown box. Check the box and
click Apply Changes.

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 What is ‘My Info’?

1. Go to My User File and click on Header to edit your profile picture,

background picture, about me and name.

This info will then be visible in your My Info Tile

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 How to Search for Live Classes by Location

1. When you search for course dates, check the ‘Scheduled Courses Only’
box and use the Location drop down to select a location.

2. When you click ‘See Offerings’ they will be filtered to your chosen
location.

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 What is a Self Paced Course?

1. Search for your course materials as normal. Select the ‘Self Paced
Course’ version instead of ‘Instructor Led’.

Self Paced courses are delivered via a pre-recorded video with an instructor
taking you through the application interface using worked examples. They are
fully captioned and indexed allowing you to quickly jump to relevant sections and
search for key words in the recorded script.

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 How to Register Interest for a Course

If you have searched for course dates and there are no offerings listed
use the ‘Request Schedule’ button to register your interest.

1. Search for your course dates as normal, when you find your course with
no available offerings click ‘More’ then ‘Request Schedule’.

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 2. Enter your Need by Date, preferred region and any comments (eg live or
virtual) and click Request. We monitor these requests continuously such
that we can schedule according to demand.

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 How do I withdraw my Course Registration?
If you can’t attend the sessions, please make sure you withdraw as this may
free up space for other attendees

1. Go to Learning Content

2. In ‘My Learning Assignments’ Click ‘Withdraw’ – your registration will

be cancelled and you’ll receive an email notification. If you don’t see
the ‘Withdraw’ option it will be because we performed the
registration on your behalf. In this case advise us using training-
[email protected]

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 How do I Remove a Course Assignment?
If you want to remove the course materials from your Learning Assignments

1. Go to Learning Content

2. In ‘My Learning Assignments’ Click click ‘View Program’ and

‘Withdraw’. You can re-enrol anytime!

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