NATIONAL

SENIOR CERTIFICATE

GRADE 11

NOVEMBER 2022

COMPUTER APPLICATIONS TECHNOLOGY P2

MARKING GUIDELINE
(EXEMPLAR)

MARKS: 150

These marking guidelines consist of 12 pages.

2 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

SECTION A: SHORT QUESTIONS

QUESTION 1: MULTIPLE-CHOICE

1.1 D✓ (1)
1.2 B✓ (1)
1.3 D✓ (1)
1.4 A✓ (1)
1.5 D✓ (1)
1.6 D✓ (1)
1.7 A✓ (1)
1.8 C✓ (1)
1.9 B✓ (1)
1.10 B✓ (1)
[10]

QUESTION 2: MATCHING ITEMS

2.1 J✓ (1)
2.2 E✓ (1)
2.3 A✓ (1)
2.4 K✓ (1)
2.5 F✓ (1)
2.6 C✓ (1)
2.7 I✓ (1)
2.8 D✓ (1)
2.9 O✓ (1)
2.10 M✓ (1)
[10]

QUESTION 3: TRUE/FALSE

3.1 True ✓ (1)

3.2 False – aspect ✓ (1)

3.3 True ✓ (1)

3.4 False-diagonally ✓ (1)

3.5 False – archiving ✓ (1)

[5]

TOTAL SECTION A: 25

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(EC/NOVEMBER 2022) COMPUTER APPLICATIONS TECHNOLOGY P2 3

SECTION B

QUESTION 4: SYSTEMS TECHNOLOGIES

4.1 CPU / Processor ✓

Hard drive / Storage ✓
Memory / RAM ✓ 3 3
4.2 Any TWO benefits:
• Prevents data loss ✓
• Protects hardware against power surges / spikes ✓
• Gives time to save work and shut down properly (in case of load
shedding, etc.) (Any 2) 2 2
4.3 Any TWO disadvantages / limitations:

• Data input / typing is not fast or easy (compared to physical

keyboard) ✓
• Touch screen can become dirty / oily / smudged ✓
• Does not work well on a desktop device or in office environment,
but is good on portable / handheld devces
• On-screen keyboards reduce screen display area whilst in use
• Some touch screens need extra pressure to work and may seem
unresponsive
• Quality of the ‘touch experience’ depends on operating system
being used (Any 2) 2 2
4.4 4.4.1 Printed version of a file (paper) ✓ 1
4.4.2 Additional hardware: scanner ✓
Additional software: OCR software ✓ 2 3
4.5 • Refers to the use of unique biological / physical
characteristics ✓
• for security / identification / authorisation purposes ✓ 2 2
4.6 The maximum number of pages that can be printed in a month ✓
without the printer failing / breaking. ✓ 2 2
4.7 Typical installations: the components of the software that most
users
want ✓
Custom – you can choose which components to install ✓ 2 2
4.8 Any TWO advantages:
• Accessible wherever there is internet access ✓
• Accessible from / via a variety of devices ✓
• Backup and security handled by the service provider
• Saves space on local storage
• Allows for files to be synchronised across multiple devices
• Promotes easier sharing of files
• Do not lose data if computer is damaged / stolen, etc. (Any 2)
(Note to marker: Do not accept answers related to cost savings.) 2 2
4.9 • Faster speed ✓ (faster access to drive)
• Less loading time ✓ (retrieves files faster)
(Note to marker: Also accept – reorganises part of files on a disk.) 2 2
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4 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

4.10 4.10.1 Blogs are online publishing tools. ✓ 1

4.10.2 Bloggers make money through:

• advertising ✓
• sponsorship ✓
• subscription (Any 2) 2 3
4.11 Any TWO functions:

• Provides slots for connecting / adding components / adapters ✓

• Provides power to connected components ✓
• Allows for communication / data exchange between connected
components
• Provides connection for external devices via ports, etc.

(Any 2) 2 2
[25]

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(EC/NOVEMBER 2022) COMPUTER APPLICATIONS TECHNOLOGY P2 5

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES

5.1 Any TWO differences:

• Fibre cables use light signals to transmit data, whereas UTP

cables use electrical signals to transmit data. ✓
• Fibre cables can span much longer distances while UTP cables
can only span a certain distance before the signal strength gets
weaker. ✓
• Fibre cables provide for much faster data transmission than UTP
cables.
• Fibre cable is immune to eavesdropping.
• Fibre is not affected by electromagnetic interference.

(Any 2) 2 2
5.2 5.2.1 • 3G ✓
• 4G / LTE ✓ (Any 1) 1
5.2.2 A hotspot is a location/area where people may obtain
internet access, ✓ typically using Wi-Fi technology. ✓

(Note to marker: Do not accept simply ‘access point’ without

further clarification.) 2
5.2.3 Any TWO limitations / disadvantages of:

• May have limited or slow access if area has poor

coverage ✓
• You never really escape communication – information
overload ✓
• Online privacy or security could be an issue
(Any 2) 2 5
5.3 5.3.1 Malware ✓ 1
5.3.2 A type of (spyware) software that records keystrokes as
you type. ✓

They capture passwords, usernames, account numbers,

etc. ✓ (and pass these on to a third party), to commit identity
theft. ✓ 3 4
5.4 Any FOUR criticisms:

• Poor layout – can improve by using headings / separate

paragraphs / columns / numbered and bulleted lists, etc. [Must
mention at least one relevant issue] ✓
• Use of (continuous) uppercase ✓
• Use of fonts that are difficult to read ✓
• Mixture of fonts ✓
• Hyperlink at bottom (‘Click here’) is not meaningful / easy to
understand
• Use of graphics not applicable to the content etc. (Any 4) 4 4
[15]

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6 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

QUESTION 6: INFORMATION MANAGEMENT

6.1 Any TWO advantages of:

• Easier / faster to obtain (e.g. via e-mail, SMS, portable storage,

download from www). ✓
• Do not need to retype or scan data to use or process it. ✓
• More likely to be up to date (published / distributed faster than
hard copy) (Any 2) 2 2
6.2 6.2.1 Data entered in form fields can be extracted ✓ and saved in
a separate text file, for further use.

OR

Importing into Excel. ✓ 1

6.2.2 TWO ways to change questionnaire

• Name and Surname field could be split into two separate

fields (to facilitate processing, e.g., sorting by surname)
✓
• Response text field could be changed to a drop-down list
(to restrict responses to certain allowed values, thereby
facilitating processing). ✓ 2
6.2.3 • Blueprint / framework / skeleton for a specific type of
document. ✓
• Promotes reuse / efficiency, in that only the ‘missing’ info
is filled in (customised). ✓ 2
6.2.4 Any TWO advantages of:

•
Easier for working with large amounts of data (that may
be intractable for a spreadsheet). ✓
• Better for linking / relating to other data. ✓
• Better for performing (complex) queries on the data.
• Better for producing (customised) reports on the data.
• Better / faster customised data entry / editing (use of
forms, default values).
• Better data validation techniques (e.g., validation rule,
input mask, required property).
(Any 2) 2 7
6.3 Plagiarism ✓ 1 1
[10]

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(EC/NOVEMBER 2022) COMPUTER APPLICATIONS TECHNOLOGY P2 7

QUESTION 7: SOCIAL IMPLICATIONS

7.1 TWO steps to prevent unauthorised access:
• Keep computers with valuable information in locked rooms and control
access to the room. ✓
• Ensure that the screen and keyboard are disabled when you are away
from the computer. ✓
• Make sure that the computer requires a login when starting and when
waking up from screensaver mode.
• Make sure that the computer does not have unrestricted access to the
Internet – Internet usage is controlled and monitored by utility software
such as firewalls, anti-virus and anti-spyware.
• Also ensure that not just any device can make a Bluetooth connection
to your device. (Any 2) 2 2
7.2 Any TWO disadvantages:
• Constant upgrading of skills / hardware / software needed ✓
• Increase in unemployment ✓
• Need to work longer hours
• Negative impact on environment, etc. (Any 2)
(Note to marker: Do not accept answers related to cost issues.) 2 2
7.3 Any TWO options:
• Eye tracking devices ✓
• Head movement devices ✓
• Large key keyboards
• (Large) trackballs
• Joysticks
• Foot pedal control devices
• Sip and puff devices, etc. (Any 2)
(Note to marker: Do not accept answers not related to poor motor control) 2 2
7.4 Any TWO tips on:
• Take regular breaks (stand up, look away from the screen, etc.). ✓
• Ensure correct ambient lighting in the location (enough light, not
directly on screen, no reflections, etc.). ✓
• Ensure correct brightness / contrast settings of screen.
• Use zoom / magnification features of applications.
• Use alternate input / output methods (e.g. voice recognition
software [for input], text to speech software [for output])
• If you have prescription spectacles for computer work, use them.
(Any 2) 2 2
7.5 Any TWO options:
• Reduce brightness of screen. ✓
• Specify time before computer goes into ‘sleep mode’ or ‘hibernation’. ✓
• Choose a balance between performance and power consumption.
• Switch off devices / apps not in use, e.g., GPS. (Any 2) 2 2
[10]

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8 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

QUESTION 8: SOLUTION DEVELOPMENT

8.1 8.1.1 Reason

When the formula in cell E3 is copied down (autofilled) to

cells E4, E5, etc., ✓ the cell reference of D1 will change (to
D2, D3, etc.), when it should remain constant / the same. ✓

How to fix the problem?

Use absolute addressing. ✓ 3

8.1.2 = D3 / C3
Correct cells used ✓ and divided in correct order ✓

(Note to marker: Award only 1 mark for = D3 / C3 * 100) 2

8.1.3 Store names and surnames ✓ in separate columns ✓ 2
8.1.4 Answer: 0 ✓

=COUNTA ✓ (A3:A8) 2 9
8.2 8.2.1 So that only uppercase instances of CAT ✓ (e.g. not ‘cat’)
are replaced. ✓ 2
8.2.2 So that only exact and not partial matches ✓ (e.g.
‘catalogue’) are replaced. ✓ 2 4
8.2.3 Instances of ‘CAT’ in bold would be searched for and
replaced with ‘Computer Applications Technology’ (normal
text / not bold) ✓ instead of replacing ‘CAT’ (normal text)
with ‘Computer Applications Technology’ in bold. ✓ 2 2
[15]

TOTAL SECTION B: 75

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(EC/NOVEMBER 2022) COMPUTER APPLICATIONS TECHNOLOGY P2 9

SECTION C: INTEGRATED SCENARIO

QUESTION 9

9.1 9.1.1 Any ONE example of:

LibreOffice ✓
OpenOffice (Any 1) 1
9.1.2 The source code is freely available and can be modified. ✓ 1
9.1.3 Any ONE example of (except lower hardware specs): ✓

• More difficult or even impossible to upgrade (e.g. add

RAM, replace CPU) ✓
• More costly to repair
• Keyboard and pointing device (touch pad, pointing stick)
can be awkward to use and are not designed for extensive
data entry – can contribute to RSI
• Heat dissipation can become a problem, especially over
time – must disassemble laptop completely to clean out
the dust
• More fragile and likely to be damaged (Any 1) 1 3
9.2 Any THREE suggestions of (except adding another hard drive):

• Run the Disk Cleanup utility. ✓

• Remove duplicate files / files no longer needed. ✓
• Delete ‘temp’ files (also in web browser). ✓
• Compress the drive, or selected files.
• Archive files no longer in use, to a secondary storage medium
(e.g. DVD).
• Uninstall programs no longer used, etc. (Any 3) 3 3
9.3 9.3.1 Size ✓ 1
9.3.2 Any ONE port of:

• USB 3.0 ✓
• USB 3.1
• USB Type-C (or USB-C)
• FireWire
• Thunderbolt (Any 1) 1
9.3.3 Webcam 1 3
9.4 9.4.1 Anti-virus software uses virus ‘definitions’ (available in
‘virus definition files’) to detect viruses. ✓

New viruses appear regularly, so it is necessary to update the

definition files regularly in order to detect the new viruses. ✓ 2
9.4.2 A firewall is set up only to allow or block software. ✓ It does
not rely on definition files. ✓ 2 4
9.5 9.5.1 Pop-up ✓ 1
9.5.2 Any ONE reason:
This is a hoax. ✓
More than likely there is a criminal intent to install malware /
commit identity theft / fraud, etc. (Any 1) 1 2

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10 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

9.6 9.6.1 To enable you to work faster (without having to remove your
hands from the keyboard and use a mouse or other pointing
device to do the same task). ✓ 1
9.6.2 Ctrl-Z ✓ 1 2
9.7 9.7.1 USB ✓ 1
9.7.2 Any TWO advantages of (except cost factors):

•
Less desk space needed (than separate print / scan
devices etc.). ✓
• Only one USB port needed. ✓
• Can perform functions other than just printing (e.g.
scan, fax, copy).
• Easier / quicker to integrate functions in one location
(e.g. scan and fax a document, without transferring hard
copy to two separate devices). (Any 2) 2 3
9.8 Any TWO characteristics:

• Contains both uppercase and lowercase letters. ✓

• Contains mixture of letters and numbers / special characters. ✓
• Does not use easily identifiable / predictable words or
phrases.
• Contains at least 8 characters / the more characters the
better.
• Does not follow ‘patterns’ on the keyboard (e.g. ‘asdf’), or
repeated characters. (Any 2) 2 2
9.9 THREE reasons why not:

• Animations don’t always enhance the user experience. ✓

• It increases the loading time of a website. ✓
• Less animations help to minimise user errors. ✓
• Less animations contribute to better quality data. (Any 3) 3 3
[25]

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(EC/NOVEMBER 2022) COMPUTER APPLICATIONS TECHNOLOGY P2 11

QUESTION 10

10.1 Any TWO software features:

• Screen magnification ✓
• Text to speech (narration) ✓
• Larger mouse cursor
• Higher contrast settings
• Speech recognition for voice control of the computer (Any 2) 2 2
10.2 The program might not work, ✓ or it might work really slow. ✓ 2 2
10.3 It means that the program must have Windows 7 ✓ or any later
version installed, ✓ e.g., Windows 8 or Windows 10. 2 2
10.4 To use an application other than the one assigned/designated to
open that type of file, ✓ or if there is no default application
available to open the file ✓ (no application assigned with that type
of file). 2 2
10.5 Any two of:

• You want to send the file to someone using an older version

of the package. ✓
• You want to allow users who are using a different operating
system to access the data. ✓
• You want different programs to be able to read the data.
(Any 2) 2 2
10.6 Any TWO of:

• The name (or partial name) of the file. ✓

• The file type (file extension) as it is a video file – e.g., MP4. ✓
• The date it was saved (as it was recently downloaded), or
you could specify a date range.
• The size of the file as video files are often quite large. (Any 2) 2 2
10.7 Metadata is ‘extra information’ about a file. ✓
It helps to organise, find and understand data. ✓ 2 2
10.8 10.8.1 Any TWO consequences:

• A breakdown in user trust ✓

• A decrease in efficiency ✓
• Reduced morale or motivation
• An increased workload
• Incorrect or delayed decision-making
• Decreased product quality, etc. (Any 2) 2
10.8.2 TWO reasons:
• Data can be retrieved through methods such as:
(accept only 1 answer from the list below) ✓
• queries,
• sorting or filtering
• reports
• Database stores information more efficiently. ✓
• Database can handle volumes of information that
would be unmanageable in a spreadsheet. (Any 2) 2 4

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12 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2022)

10.9 10.9.1 Social engineering refers to the use of deception to

manipulate or ‘con’ someone into giving out confidential
information (such as a password or account number) ✓
or into giving access to their computer or premises. ✓ 2
10.9.2 Two examples:

• E-mails telling you that you have won a competition

(that you never entered). ✓
• E-mails offering a job or investment opportunity. ✓
• E-mails telling you of a tax refund or an inheritance
due to you.
• Phishing e-mails asking you to confirm your banking
details etc. 2 4
10.10 Any THREE advantages of social networking sites:

• An easy and cost-effective method to stay in touch and

communicate with friends and family all over the world. ✓
• Allows you to send and receive messages, update your
‘status ‘and upload photos and videos. ✓
• Allows collaboration and interaction to take place. ✓
• Allows people who would normally not meet to interact and
form communities.
• You are not bound by any geographical and cultural
differences.
• Can be used as a tool to market a business, service,
product, or website. (Any 3) 3 3
[25]

TOTAL SECTION C: 50
GRAND TOTAL: 150

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