Supplementary Data Sheet 2: Survey

Start of Block: Introduction questions

Please provide your consent to participate in this study and proceed.

o Yes, I consent (1)

o No, I do not consent (2)
Skip To: End of Survey If Dear Sir/Madam, We kindly invite you to participate in this online survey that
seeks to assess... = No, I do not consent

Q2 Where is your usual place of work. Please select the most applicable REGION (or
place).

▼ Acholi (10) ... Other (27)

Display This Question:

If Where is your usual place of work. Please select the most applicable REGION (or place). = Other

Q3 If you selected 'other' region, please specify the region below.

________________________________________________________________

Q4 Where is your usual place of work. Please select the most applicable DISTRICT.

▼ Abim (11) ... Other (141)

Display This Question:

If Where is your usual place of work. Please select the most applicable DISTRICT. = Other

Q5 If you selected 'other' district, please specify the district below.

________________________________________________________________

Page 1 of 32
Q6 Where is your usual place of RESIDENCE. Please select the most applicable REGION (or
place).

▼ Acholi (10) ... Other (27)

Display This Question:

If Where is your usual place of RESIDENCE. Please select the most applicable REGION (or place).
= Other

Q7 If you selected 'other' region, please specify the region below.

________________________________________________________________

Q8 Please indicate your age group:

o 25 years or less (1)

o 26-35 years (2)
o 36-45 years (3)
o 46-55 years (4)
o 56 years or above (6)
o Prefer not to say (5)

Page 2 of 32
Q9 What is your gender?

o Male (1)
o Female (2)
o Prefer not to say (4)

Q10 Which of the following best describes your profession at present? Please select one.

o Veterinarian (1)
o Animal Production Officer or Animal Husbandry Officer (4)
o Farmer (2)
o Laboratory technologist or technician (7)
Display This Question:
If Which of the following best describes your profession at present? Please select one. = Laboratory
technologist or technician

Q11 If you selected laboratory technologist or technician, which of the following best describes
the lab in which your work at present? Please select one.

o Private lab (1)

o Academia (research/teaching) lab (6)
o Public/ non-government lab (4)
o Government lab (5)
o Other, please specify (9) ________________________________________________

Page 3 of 32
Display This Question:
If Which of the following best describes your profession at present? Please select one. =
Veterinarian
Or Which of the following best describes your profession at present? Please select one. = Animal
Production Officer or Animal Husbandry Officer

Q12 If you work as an animal health professional, which of the following best describes your
employment sector at present?

o Private practice (1)

o Academia (research/teaching) (4)
o Non-governmental organisation employee (2)
o Government employee (3)
o Not formally employed currently (5)
o Not applicable (6)
o Other, please specify (7) ________________________________________________
End of Block: Introduction questions

Start of Block: Questions for lab workers ONLY

Q13 When was your laboratory established? (If you don't know please write 'not known' in the
text boxes)

o Year (1) ________________________________________________

o Month (2) ________________________________________________

Page 4 of 32
Q14 For how many years have you worked in the lab?

o 0-5 years (1)

o 6-10 years (2)
o 11-20 years (3)
o Over 20 years (5)
o Prefer not to say (4)

Q15 On average, approximately how many total samples do you receive per week?

________________________________________________________________

Q16 On average, approximately how many samples from each of the following animal species
are submitted per week?

Cattle (1) ▼ 0 (1) ... Over 100 (5)

Chickens (2) ▼ 0 (1) ... Over 100 (5)
Goats or sheep (3) ▼ 0 (1) ... Over 100 (5)
Pigs (4) ▼ 0 (1) ... Over 100 (5)
Horses, donkeys or mules (7) ▼ 0 (1) ... Over 100 (5)
Dogs (9) ▼ 0 (1) ... Over 100 (5)
Cats (10) ▼ 0 (1) ... Over 100 (5)
Turkeys, geese or ducks (11) ▼ 0 (1) ... Over 100 (5)
Fish/aquaculture (6) ▼ 0 (1) ... Over 100 (5)
Others (please specify species) (8) ▼ 0 (1) ... Over 100 (5)

Page 5 of 32
Q17 Please select the most common tests requested by clients. Please select all that apply.

▢ Post-mortem examination (4)

▢ Microbiological culture (7)

▢ Microbiological culture and antimicrobial sensitivity testing (8)

▢ Serology (9)

▢ Complete Blood Count (10)

▢ Blood smear (11)

▢ Cytology/ histology examination (12)

▢ Polymerase Chain Reaction (PCR) (13)

▢ ⊗None of the above (14)

▢ ⊗Don't know (15)

▢ Other, please specify (16)

________________________________________________

Page 6 of 32
Q18 What are the FIVE most common diseases tested for in your laboratory? Please list no
more than FIVE.

o 1 (1) ________________________________________________
o 2 (2) ________________________________________________
o 3 (3) ________________________________________________
o 4 (4) ________________________________________________
o 5 (5) ________________________________________________

Q19 Which diagnostic tests are requested by your clients but you are unable to provide?
Please list. (If not applicable please write 'none')

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q20 Which diagnostic tests would you like to have available at your lab to improve the range
of services on offer? Please list the specific test names. (If not applicable please write 'none')

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

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Q21 Which diseases would you like to be able to test for at your lab that you are currently
unable to test for? Please list the specific pathogen names. (If not applicable please write
'none')

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q22 Please list the instruments/ equipment most often used in your lab?

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q23 To your knowledge, have these instruments/equipment been calibrated in the last 2
years?

o Yes, all have been calibrated (5)

o Some have been calibrated (1)
o No (2)
o I don't know (3)
o Not applicable (4)

Page 8 of 32
Q24 To your knowledge, have these instruments/equipment been serviced in the last 2
years?

o Yes, all have been calibrated (1)

o Some have been calibrated (5)
o No (2)
o I don't know (3)
o Not applicable (4)
Display This Question:
If To your knowledge, have these instruments/equipment been serviced in the last 2 years? = Some
have been calibrated
Or To your knowledge, have these instruments/equipment been serviced in the last 2 years? = No

Q25 Please briefly describe your reasons for the response given in the previous question.

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q26 Do you think clinicians (i.e. vets, animal health professionals etc.) appreciate the value of
laboratory diagnostics?

o Yes (1)
o No (2)
o I'm not sure (3)

Page 9 of 32
Q27 Do you think farmers appreciate the value of laboratory diagnostics?

o Yes (1)
o No (2)
o I'm not sure (3)

Q28 Do you think farmers are willing to pay for diagnostic services?

o Yes (1)
o No (2)
o I'm not sure (3)

Q29 Do you think it is possible to run a veterinary diagnostic lab profitably?

o Yes (1)
o No (2)
o I'm not sure (3)
Display This Question:
If Do you think it is possible to run a veterinary diagnostic lab profitably? = Yes
Or Do you think it is possible to run a veterinary diagnostic lab profitably? = No

Q30 Please briefly describe your reasons for the response given to the previous question.

________________________________________________________________

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Q31 What are the main challenges you have faced that affect your ability to use or offer
diagnostic services? Please briefly list the main challenges.

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q94 Have you ever carried out customer surveys/marketing to understand the diagnostic needs
of your clients?

o Yes (1)
o No (2)
o I'm not sure (3)

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Q98 In your opinion, what do you consider the most important factors that determine whether
clients will submit samples to a lab or not? Please rate the following factors by their importance
to your decision.
Neither
Not important important or Slightly Very
Not sure (5)
(1) unimportant important (3) important (4)
(neutral) (2)
Location and
accessibility
(proximity of lab
to their farm/ o o o o o
home) (1)
Accreditation
(National or
international) of
lab (4)
o o o o o
Organization
and cleanliness
of lab & building
(5)
o o o o o
Reception area
(someone
present & space
to sit) (6)
o o o o o
Availability of
laboratory staff
during working
hours & beyond o o o o o
(7)
Professionalism,
respect and
appreciation of
lab staff towards o o o o o
clients (8)
Guiding and
communication
between staff
and clients on
samples
o o o o o
submitted (9)
Range of
diagnostic tests
available to
clients (10)
o o o o o

Page 12 of 32
 Willingness to
pay for lab tests
and value for
money (11)
o o o o o
Turn-around
time for tests
done & results
given (12)
o o o o o
Confidence in
test result (13) o o o o o
Quality of lab
report
(completeness,
comprehension
etc) and clear o o o o o
explanation of
test results (14)
Confidentiality
of lab reports
(15) o o o o o
Affordability of
services (16) o o o o o
Prescription of
intervention by
clinician
attached to the
lab or referral to o o o o o
a vet clinician
(17)
Availability of
sample
collection,
preservation &
transportation
o o o o o
materials (18)

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Q99 Of the factors you classified as 'very important' in the previous question, please select the
FIVE you would prioritise as being the most important. Please select no more than five
options.
In your opinion, what do you consider the most important factors that determine whether clients w... =
Location and accessibility (proximity of lab to their farm/ home) [ Very important ]

▢ Location and accessibility (proximity of lab to their farm/ home) (1)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Accreditation (National or international) of lab [ Very important ]

▢ Accreditation (National or international) of lab (4)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Organization and cleanliness of lab & building [ Very important ]

▢ Organization and cleanliness of lab & building (5)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Reception area (someone present & space to sit) [ Very important ]

▢ Reception area (someone present & space to sit) (6)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Availability of laboratory staff during working hours & beyond [ Very important ]

▢ Availability of laboratory staff during working hours & beyond (7)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Professionalism, respect and appreciation of lab staff towards clients [ Very important ]

▢ Professionalism, respect and appreciation of lab staff towards clients (8)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Guiding and communication between staff and clients on samples submitted [ Very important ]

▢ Guiding and communication between staff and clients on samples submitted (9)
In your opinion, what do you consider the most important factors that determine whether clients w... =
Range of diagnostic tests available to clients [ Very important ]

▢ Range of diagnostic tests available to clients (10)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Willingness to pay for lab tests and value for money [ Very important ]

▢ Willingness to pay for lab tests and value for money (11)

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In your opinion, what do you consider the most important factors that determine whether clients w... =
Turn-around time for tests done & results given [ Very important ]

▢ Turn-around time for tests done & results given (12)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Confidence in test result [ Very important ]

▢ Confidence in test result (13)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Quality of lab report (completeness, comprehension etc) and clear explanation of test results [ Very
important ]

▢ Quality of lab report (completeness, comprehension etc) and clear explanation of

test results (14)
In your opinion, what do you consider the most important factors that determine whether clients w... =
Confidentiality of lab reports [ Very important ]

▢ Confidentiality of lab reports (15)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Affordability of services [ Very important ]

▢ Affordability of services (16)

In your opinion, what do you consider the most important factors that determine whether clients w... =
Prescription of intervention by clinician attached to the lab or referral to a vet clinician [ Very important ]

▢ Prescription of intervention by clinician attached to the lab or referral to a vet

clinician (17)
In your opinion, what do you consider the most important factors that determine whether clients w... =
Availability of sample collection, preservation & transportation materials [ Very important ]

▢ Availability of sample collection, preservation & transportation materials (18)

Q32 Based on your experience of the veterinary diagnostic services available in your area, what
are the key aspects/problems that need to be improved in order to attract more clients &
improve client satisfaction.
Please briefly list the key aspects/problems.

________________________________________________________________

Page 15 of 32
 ________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Q33 Have you attended a continuous professional training in the last 2 years?

o Yes (1)
o No (2)
Display This Question:
If Have you attended a continuous professional training in the last 2 years? = Yes

Q34 If yes, please briefly detail the training you attended.

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Display This Question:

If Have you attended a continuous professional training in the last 2 years? = No

Q35 If no, please briefly explain reasons behind this (e.g. not available/ not needed).

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

Page 16 of 32
 ________________________________________________________________

End of Block: Questions for lab workers ONLY

Start of Block: Questions for animal health professionals/farmers etc.

Q36 How many years of work/practice experience do you have? Please select one.

o 0-5 years (1)

o 6-10 years (2)
o 11-20 years (3)
o Over 20 years (5)
o Prefer not to say (4)
Display This Question:
If Which of the following best describes your profession at present? Please select one. =
Veterinarian
Or Which of the following best describes your profession at present? Please select one. = Animal
Production Officer or Animal Husbandry Officer

Page 17 of 32
Q37 If applicable, which type of practice do you predominantly work in at present? Please
select one.

o Small animal practice (dogs, cats) (1)

o Poultry practice (chickens, turkey etc.) (6)
o Ruminants (cattle, sheep, goats etc.) (3)
o Other livestock practice (swine, donkey, camel etc.) (10)
o Fish/aquaculture practice (7)
o Exotic practice (rabbits, parrots, tortoise, snakes etc.) (8)
o Wildlife practice (9)
o Mixed practice (two or more of the practices listed above) (2)
o Other, please specify (4) ________________________________________________
o I do not work in practice (5)
Display This Question:
If Which of the following best describes your profession at present? Please select one. = Farmer

Q38 If you work in livestock production, which of the following best describes the production
sector in which you work? Please select one.

o Cattle farming (1)

o Pig farming (2)
o Poultry farming (3)
o Other, please specify (10) ________________________________________________

Page 18 of 32
Display This Question:
If Which of the following best describes your profession at present? Please select one. = Farmer

Q39 If you work in livestock production which animals do you keep on your farm at present?
Please select all that apply.

▢ Cattle (1)

▢ Chickens (2)

▢ Goats (3)

▢ Pigs (4)

▢ Sheep (5)

▢ Horses, donkeys or mules (6)

▢ Ducks or geese (7)

▢ Turkeys (8)

▢ Fish/aquaculture (11)

▢ Other, please specify (10)

________________________________________________

Display This Question:

If Which of the following best describes your profession at present? Please select one. = Farmer

Page 19 of 32
Q40 Please specify the approximate number of each animal species you keep on your farm
at present.
If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Cattle

o Cattle (1) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Chickens

o Chickens (4) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Goats

o Goats (5) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Pigs

o Pigs (6) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Sheep

o Sheep (7) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Horses, donkeys or mules

o Horses, donkeys or mules (8)

________________________________________________
If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Ducks or geese

o Ducks or geese (9) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Turkeys

o Turkeys (10) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Fish/aquaculture

o Fish/aquaculture (13) ________________________________________________

If you work in livestock production which animals do you keep on your farm at present? Please sel... =
Other, please specify

Page 20 of 32
 o Other (12) ________________________________________________
Display This Question:
If Which of the following best describes your profession at present? Please select one. = Farmer

Q41 If you work in livestock production, do you belong to any of the following farmer groups?
Please select all that apply.

▢ Livestock Development Forum (LDF) (1)

▢ Goat farmers association (4)

▢ Poultry farmers association (5)

▢ Pig farmers association (6)

▢ Other, please specify (7)

________________________________________________

▢ ⊗None (9)

▢ ⊗Not applicable (8)

Page 21 of 32
Q42 How many times in the last six months did you submit samples to the laboratory to aid
your diagnosis or diagnosis of illness observed?

o Never (1)
o 1-2 times in six months (3)
o 3-6 times in six months (4)
o 1-3 times per month (6)
o Over 3 times a month (8)
o Don't know (10)
Display This Question:
If How many times in the last six months did you submit samples to the laboratory to aid your
diagno... != Never

Page 22 of 32
Q43 From which species of animals do you most frequently submit samples to laboratories?
Select a maximum of three.

▢ Cattle (1)

▢ Chickens (2)

▢ Goats (3)

▢ Pigs (4)

▢ Sheep (5)

▢ Horses, donkeys or mules (6)

▢ Ducks or geese (7)

▢ Turkeys (9)

▢ Other, please specify (8)

________________________________________________

Display This Question:

If Which of the following best describes your profession at present? Please select one. =
Veterinarian
Or Which of the following best describes your profession at present? Please select one. = Animal
Production Officer or Animal Husbandry Officer

Page 23 of 32
Q44 What types of tests did you commonly request when submitting samples to labs for
clinical diagnosis, in the last six months? Check all that apply.

▢ Post-mortem examination (1)

▢ Microbiological culture (2)

▢ Microbiological culture and antimicrobial sensitivity testing (3)

▢ Serology (4)

▢ Complete Blood Count (7)

▢ Blood smear (11)

▢ Cytology/ histology examination (8)

▢ Polymerase Chain Reaction (PCR) (10)

▢ ⊗Did not submit samples (5)

▢ ⊗Don't know (9)

▢ Other, please specify (6)

________________________________________________

Q45 The following questions will ask you to rate your level of satisfaction regarding your current
veterinary diagnostic services (i.e. the lab facilities you most frequently submit samples to).
Please answer honestly and openly to the best of your ability.

Page 24 of 32
Q46
In regards to the laboratory facilities that you most frequently submit samples to, please rate
your satisfaction of the following:
Neither
Very Slightly satisfied Slightly Very
I'm not
satisfied satisfied nor dissatisfied dissatisfied
sure (6)
(1) (2) dissatisfied (4) (5)
(3)
Laboratory
location (i.e.
conveniently
located,
accessible)
o o o o o o
(1)
Organization
of the lab (is
it organized)
(3)
o o o o o o
Cleanliness
of the lab (4) o o o o o o
Reception
area (e.g.
someone
present &
space to sit)
o o o o o o
(5)

Page 25 of 32
Q47 In regards to the laboratory staff at these facilities, please rate your satisfaction of the
following:
Neither
Very Slightly satisfied Slightly Very
I'm not
satisfied satisfied nor dissatisfied dissatisfied
sure (6)
(1) (2) dissatisfied (4) (5)
(3)
Availability
within working
hours (1) o o o o o o
Staff
appearance
(e.g.
professionally o o o o o o
dressed) (2)
Staff
demenour i.e.
communication
& welcoming o o o o o o
of clients (3)
Respect &
appreciation of
clients (4) o o o o o o
Guiding clients
on sample
submission
process &
turnaround
o o o o o o
time (5)

Page 26 of 32
Q48 In regards to the tests carried out by the labs, please rate your satisfaction of the
following:
Neither
Very Slightly satisfied Slightly Very I'm not
satisfied satisfied nor dissatisfied dissatisfied sure
(1) (2) dissatisfied (4) (5) (6)
(3)

Range of diagnostic
tests performed (1) o o o o o o
Affordability of lab
tests (2) o o o o o o
Turn-around time for
performing tests &
result delivery (3) o o o o o o
Confidence in test
results (4) o o o o o o
Quality of lab report
(completeness/detail,
comprehension etc)
(5)
o o o o o o
Confidentiality of lab
reports (results kept
confidential) (6) o o o o o o
Value for money (7)
o o o o o o

Page 27 of 32
Q49 In regards to the quality of post-test services, please rate your satisfaction of the
following:
Neither
Very Slightly satisfied Slightly Very
I'm not
satisfied satisfied nor dissatisfied dissatisfied
sure (6)
(1) (2) dissatisfied (4) (5)
(3)
Explanation
of the test
results (i.e.
clarity &
detail o o o o o o
provided)
(1)
Advice on
need for vet
referral (2) o o o o o o
Prescription
of
treatments
&
intervention
provided by
o o o o o o
the lab/ lab
clinician (3)

End of Block: Questions for animal health professionals/farmers etc.

Start of Block: Questions for animal health professionals/farmers etc. continued

Page 28 of 32
Q50 What do you consider the most important factors that determine whether you will submit
samples to a lab or not? Please rate the following factors by their importance to your decision.
Neither
Not important important or Slightly Very
Not sure (5)
(1) unimportant important (3) important (4)
(neutral) (2)
Location and
accessibility
(proximity of lab
to my farm/ o o o o o
home) (1)
Accreditation
(National or
international) of
lab (3)
o o o o o
Organization
and cleanliness
of lab & building
(4)
o o o o o
Reception area
(someone
present & space
to sit) (6)
o o o o o
Availability of
laboratory staff
during working
hours & beyond o o o o o
(7)
Professionalism,
respect and
appreciation of
lab staff towards o o o o o
clients (8)
Guiding and
communication
between staff
and clients on
samples
o o o o o
submitted (12)
Range of
diagnostic tests
available to
clients (13)
o o o o o

Page 29 of 32
 Willingness to
pay for lab tests
and value for
money (14)
o o o o o
Turn-around
time for tests
done & results
given (16)
o o o o o
Confidence in
test result (17) o o o o o
Quality of lab
report
(completeness,
comprehension
etc) and clear o o o o o
explanation of
test results (18)
Confidentiality
of lab reports
(19) o o o o o
Affordability of
services (20) o o o o o
Prescription of
intervention by
clinician
attached to the
lab or referral to o o o o o
a vet clinician
(24)
Availability of
sample
collection,
preservation &
transportation
o o o o o
materials (25)

Page 30 of 32
Q51 Of the factors you classified as 'very important' in the previous question, please select the
top FIVE factors that you would prioritise as the most important.
What do you consider the most important factors that determine whether you will submit samples to... =
Location and accessibility (proximity of lab to my farm/ home) [ Very important ]

▢ Location and accessibility (proximity of lab to my farm/ home) (1)

What do you consider the most important factors that determine whether you will submit samples to... =
Accreditation (National or international) of lab [ Very important ]

▢ Accreditation (National or international) of lab (3)

What do you consider the most important factors that determine whether you will submit samples to... =
Organization and cleanliness of lab & building [ Very important ]

▢ Organization and cleanliness of lab & building (4)

What do you consider the most important factors that determine whether you will submit samples to... =
Reception area (someone present & space to sit) [ Very important ]

▢ Reception area (someone present & space to sit) (6)

What do you consider the most important factors that determine whether you will submit samples to... =
Availability of laboratory staff during working hours & beyond [ Very important ]

▢ Availability of laboratory staff during working hours & beyond (7)

What do you consider the most important factors that determine whether you will submit samples to... =
Professionalism, respect and appreciation of lab staff towards clients [ Very important ]

▢ Professionalism, respect and appreciation of lab staff towards clients (8)

What do you consider the most important factors that determine whether you will submit samples to... =
Guiding and communication between staff and clients on samples submitted [ Very important ]

▢ Guiding and communication between staff and clients on samples submitted

(12)
What do you consider the most important factors that determine whether you will submit samples to... =
Range of diagnostic tests available to clients [ Very important ]

▢ Range of diagnostic tests available to clients (13)

What do you consider the most important factors that determine whether you will submit samples to... =
Turn-around time for tests done & results given [ Very important ]

▢ Willingness to pay for lab tests and value for money (14)

Page 31 of 32
What do you consider the most important factors that determine whether you will submit samples to... =
Turn-around time for tests done & results given [ Very important ]

▢ Turn-around time for tests done & results given (16)

What do you consider the most important factors that determine whether you will submit samples to... =
Confidence in test result [ Very important ]

▢ Confidence in test result (17)

What do you consider the most important factors that determine whether you will submit samples to... =
Quality of lab report (completeness, comprehension etc) and clear explanation of test results [ Very
important ]

▢ Quality of lab report (completeness, comprehension etc) and clear explanation of

test results (18)
What do you consider the most important factors that determine whether you will submit samples to... =
Confidentiality of lab reports [ Very important ]

▢ Confidentiality of lab reports (19)

What do you consider the most important factors that determine whether you will submit samples to... =
Affordability of services [ Very important ]

▢ Affordability of services (20)

What do you consider the most important factors that determine whether you will submit samples to... =
Prescription of intervention by clinician attached to the lab or referral to a vet clinician [ Very important ]

▢ Prescription of intervention by clinician attached to the lab or referral to a vet

clinician (24)
What do you consider the most important factors that determine whether you will submit samples to... =
Availability of sample collection, preservation & transportation materials [ Very important ]

▢ Availability of sample collection, preservation & transportation materials (25)

End of Block: Questions for animal health professionals/farmers etc. continued

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