Test bank for Principles of Information Systems 12th

Edition Stair Reynolds 1285867165 9781285867168

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Chapter 06 Telecommunications and Networks

TRUEFALSE

1. Telecommunications is creating profound changes in business because it strengthens the barriers

of time and distance.

(A) True (B)

False

Answer : (B)

2. A telecommunications protocol is any material substance that carries an electronic signal to

support communications between a sending and receiving device.

(A) True (B)

False

Answer : (B)

3. The Institute of Electrical and Electronics Engineers (IEEE) is a leading standards-setting

organization whose IEEE network standards are the basis for many telecommunications devices and
services.

(A) True (B)

False

Answer : (A)
4. With synchronous communications, the receiver gets a message after some delay-a few seconds to
minutes or hours or even days after the message is sent.

(A) True (B)

False

Answer : (B)

5. Sending an email over the Internet is an example of an asynchronous communication.

(A) True

(B) False

Answer : (A)
6. A half-duplex channel can transmit data in either direction but not both simultaneously.

(A) True

(B) False

Answer : (A)

7. Channel bandwidth refers to the diameter of the telecommunications media.

(A) True

(B) False

Answer : (B)

8. Broadband communications is a telecommunications system that can transmit data very quickly.

(A) True

(B) False

Answer : (A)

9. In a circuit-switching network, no fixed path is created between the communicating devices, and
the data is broken into packets for sending over the network.

(A) True (B)

False

Answer : (B)

10. An advantage of a packet-switching network is that data arrives in exactly the same order in
which it is sent.

(A) True (B)

False

Answer : (B)

11. Twisted-pair wire offers cleaner and crisper data transmission (less noise) than coaxial cable and
also a higher data transmission rate.

(A) True

(B) False
Answer : (B)

12. A geostationary satellite orbits the earth at an altitude of less than 1,000 miles.

(A) True

(B) False

Answer : (B)

13. 3G wireless communications supports wireless voice and broadband speed data communications
in a mobile environment at speeds of 2 to 4 Mbps.

(A) True (B)

False

Answer : (A)

14. 4G will deliver 3 to 20 times the speed of 3G networks for mobile devices.

(A) True

(B) False

Answer : (A)

15. The growth in wireless data traffic is expected to increase modestly over the time period 2013 to
2017.

(A) True (B)

False

Answer : (B)

16. Voice and phone communications are examples of asynchronous communications.

(A) True

(B) False

Answer : (B)

17. A personal area network (PAN) is a wireless network that connects information networking
devices within a small area, such as an office, home, or several floors of a building.

(A) True
(B) False

Answer : (B)

18. A wide area network (WAN) is a telecommunications network that connects users and their
computers in a geographical area that spans a campus or city.

(A) True (B)

False

Answer : (B)

19. With centralized processing, multiple computer platforms are dedicated to special functions,
such as database management, printing, communications, and program execution.

(A) True (B)

False

Answer : (B)

20. With distributed processing, processing devices are placed at remote locations but are
connected to each other via a network.

(A) True (B)

False

Answer : (A)

21. A client is any computer on a network that sends messages requesting services from the servers
on the network.

(A) True (B)

False

Answer : (A)

22. Network management software is a system software that controls the computer systems and
devices on a network and allows them to communicate with each other.

(A) True (B)

False

Answer : (B)
23. Modems can dial telephone numbers, originate message sending, and answer incoming calls and
messages.

(A) True (B)

False

Answer : (A)

24. A disadvantage of a circuit-switching network is that it is associated with the overhead of

assembling and disassembling data into packets.

(A) True (B)

False

Answer : (B)

25. When used for data transmission, coaxial cable falls in the middle of the guided transmission
media in terms of cost and performance.

(A) True (B)

False

Answer : (A)

26. A virtual private network (VPN) supports a secure, encrypted connection between a company's
employees and remote users through a third-party service provider.

(A) True (B)

False

Answer : (A)

27. Cellular transmission uses radio waves, and hence cellular phone conversations are extremely
secure.

(A) True (B)

False

Answer : (B)

28. A digital subscriber line (DSL) delivers high-speed Internet access to homes and small
businesses over the existing phone lines of the local telephone network.

(A) True
(B) False

Answer : (A)

29. One of the primary components of electronic funds transfer (EFT) is wire transfer.

(A) True

(B) False

Answer : (A)

30. The global positioning system (GPS) uses satellites as reference points to calculate positions on
Earth to an accuracy of a few yards or even less.

(A) True

(B) False

Answer : (A)

MULTICHOICE

31. Which of the following statements is true of radio frequency range for wireless communications?

(A) It operates in the 300 MHz-300 GHz range.

(B) Its costs are increasing.

(C) It supports mobile users.

(D) It is less susceptible to interception.

Answer : (C)

32. is a very short-range wireless connectivity technology designed for consumer electronics,
cell phones, and credit cards.

(A) Microwave transmission

(B) Wireless mesh

(C) Near field communication (NFC)

(D) Wi-Fi

Answer : (C)
33. is a developing network wireless communications frequently used in security systems for
sensing and controlling energy-consuming devices.

(A) Wi-Fi

(B) Bluetooth

(C) ZigBee

(D) WiMax

Answer : (C)

34. In a , all network devices are connected to a common backbone that serves as a shared
communications medium.

(A) star network

(B) bus network

(C) ring network

(D) mesh network

Answer : (B)

35. The area covered by one or more interconnected wireless access points is commonly called a(n)
.

(A) reception area

(B) hot spot

(C) coverage zone

(D) access area

Answer : (B)

36. A satellite system employs many satellites that are spaced so that, from any point on the
Earth at any time, at least one satellite is on a line of sight, each in an orbit at an altitude of less
than 1,000 miles.

(A) very small aperture terminal (VSAT)

(B) microwave

(C) low earth orbit (LEO)

(D) geostationary
Answer : (C)

37. is a 4G alternative based on a set of IEEE 802.16 wireless metropolitan area network
standards that support various types of communications access.

(A) Long Term Evolution (LTE)

(B) Ultra wideband (UWB)

(C) Near Field Communication (NFC)

(D) Worldwide Interoperability for Microwave Access (WiMAX)

Answer : (D)

38. operates like Wi-Fi, only over greater distances and at faster transmission speeds.

(A) Broadband

(B) ZigBee

(C) WiMAX

(D) Ultra Wideband

Answer : (C)

39. A is one in which all network devices are connected to one another through a single central
device called the hub node.

(A) mesh network

(B) personal network

(C) bus network

(D) star network

Answer : (D)

40. A is a telecommunications network that connects users and their computers in a

geographical area that spans a campus or a city.

(A) metropolitan area network (MAN)

(B) local area network (LAN)

(C) wide area network (WAN)

(D) personal area network (PAN)

Answer : (A)

41. With , processing devices are placed at various remote locations, and each device is
isolated and does not communicate with any other processing device.

(A) distributed processing

(B) file processing

(C) centralized processing

(D) decentralized processing

Answer : (D)

42. A is a telecommunications hardware device that converts communications signals so they

can be transmitted over the communication media.

(A) register

(B) modem

(C) multiplexer

(D) switch

Answer : (B)

43. Which of the following is a disadvantage associated with client/server architecture?

(A) Moving applications from mainframe computers and

terminal-to-host architecture to client/server architecture incur additional hardware and software
support costs.

(B) Security mechanisms cannot be implemented directly on the database server in client/server
architecture.

(C) Moving to client/server architecture is a major two- to five-year conversion process.

(D) Client/server architecture maximizes traffic on the network.

Answer : (C)

44. enables users to share a certain number of outside lines (trunk lines) to make telephone
calls to people outside an organization.

(A) ZigBee

(B) Ultra wideband (UWB)

(C) A modem

(D) A private branch exchange (PBX)

Answer : (D)

45. Which of the following statements is true of network-management software?

(A) One of the disadvantages of network-management software is the large amount of time spent on
routine tasks.

(B) With network-management software, a manager on a networked personal computer can scan for
viruses.

(C) Network-management software allows software to being copied, modified, or downloaded legally
or illegally.

(D) Network-management software complicates the process of updating files and programs on
computers on the network.

Answer : (B)

46. One way to help protect the security of communications over both wired and wireless networks
is to .

(A) encrypt the data

(B) use radio waves

(C) enable infrared transmission

(D) keep using the same password

Answer : (A)

47. A is a private network that uses a public network (usually the Internet) to connect multiple
remote locations.

(A) private branch exchange

(B) software defined network

(C) network operating system

(D) virtual private network

Answer : (D)

48. Which of the following statements is true of an asymmetric DSL (ADSL)?

(A) It provides high speed Internet access solely to large businesses over the existing phone lines of
the local telephone network.

(B) It requires an additional phone line to provide "always-on" Internet access.

(C) It provides a dedicated connection from each user to the phone company's local telephone office.

(D) Its transmission speed remains high even when a subscriber is farther away from the local
telephone office.

Answer : (C)

49. service is a communications solution that delivers recorded emergency notifications to

users in a selected geographic area.

(A) Digital subscriber line

(B) Virtual private network

(C) Mail-to-text

(D) Reverse 911

Answer : (D)

50. A(n) is a telephone facility that manages incoming calls, handling them based on the
number called and an associated database of instructions.

(A) automatic call receiver

(B) call handing receiver

(C) automatic call distributor

(D) call distributing service

Answer : (C)

51. Which of the following statements is true of the National Do Not Call Registry?

(A) The National Do Not Call Registry allows a person to receive calls from political organizations
even if he or she has registered with the service.

(B) Telemarketers who call numbers on the National Do Not Call Registry list are free from
consumer lawsuits.

(C) The National Do Not Call Registry has erased several compliance-related issues for direct
marketing companies.

(D) The Do Not Call Rules require that, at least every 31 days, sellers and telemarketers add to their
call lists the numbers found in the registry.
Answer : (A)

52. Telecommuting is well suited for people who .

(A) work as real estate agents

(B) require frequent face-to-face interaction

(C) need much supervision

(D) have very short-term deadlines

Answer : (A)

53. Which of the following provides a simple and consistent user experience across all types of
communications, such as instant messaging, fixed and mobile phone, email, voice mail, and web
conferencing?

(A) Quick response codes

(B) Global positioning system applications

(C) Radio frequency identification tags

(D) Unified communications

Answer : (D)

54. are a type of two-dimensional bar code that can be scanned by users with a smartphone
camera that is equipped with the appropriate software to display text or connect to a wireless
network and open a Web page in the smartphone's browser.

(A) Radio frequency identification (RFID) tags

(B) Unified communication codes

(C) Quick response (QR) codes

(D) Smart cards

Answer : (C)

55. To determine its position, a global positioning system (GPS) receiver receives the signal from
four GPS satellites and determines its exact distance from each satellite.

(A) three

(B) four

(C) five
(D) two

Answer : (B)

SHORTANSWER

56. refers to the electronic transmission of signals for communications by means such as
telephone, radio, and television.Answer : Telecommunications

57. A(n) is any material substance that carries an electronic signal to support communications
between a sending and receiving device.Answer : telecommunications medium

58. Mbps stands for .Answer : millions of bits per second

59. A(n) channel permits data transmission in both directions at the same time.Answer : full-
duplex

60. In a(n) network, no fixed path is created between the communicating devices, and the data
is broken into packets for sending over the network.Answer : packet-switching

61. A(n) is a miniature cellular base station designed to provide improved cellular coverage
and capacity for homes and organizations and even metropolitan and rural public spaces.Answer :
small cell

62. is a technology that enables users to send, receive, and store verbal messages to and from
other people around the world.Answer : Voice mail

63. is a set of interactive telecommunications technologies that enable people at multiple

locations to communicate using simultaneous two-way video and audio transmissions.Answer :
Videoconferencing

64. is a common form of guided transmission media that uses extremely thin strands of glass
bound together in a sheathing and transmits signals with light beams.Answer : Fiber-optic cable

65. transmission involves the broadcast of communications in one of three frequency ranges:
microwave, radio, and infrared.Answer : Wireless

66. Because only two devices participate in the communications, Near Field Communication (NFC)
establishes a(n) network. Answer : peer-to-peer

67. is a wireless communications specification that describes how cell phones, computers, and
printers can be connected over distances of 10 to 30 feet at a rate of about 2 Mbps and allows users
of multifunctional devices to synchronize information.Answer : Bluetooth

68. is a form of short-range communications that employs extremely short electromagnetic

pulses lasting just 50 to 1,000 picoseconds that are transmitted across a broad range of radio
frequencies of several gigahertz.Answer : Ultra wideband (UWB)
Answer : Ultra wideband
Answer : UWB
69. is a form of communications that sends signals at a frequency of 300 GHz and above-higher
than those of microwaves but lower than those of visible light.Answer : Infrared transmission

70. is a developing network wireless communications standard designed to carry small

amounts of data at fairly low bandwidth of 20 Kbps to 250 Kbps over midrange distances or 100
meters or so using very little power.Answer : ZigBee

71. A(n) is a satellite ground station with a dish antenna smaller than 3 meters in
diameter.Answer : very small aperture terminal (VSAT)
Answer : very small aperture terminal
Answer : VSAT

72. Long Term Evolution (LTE) is a standard for wireless communications for mobile phones based
on .Answer : packet switching

73. 4G Long Term Evolution (LTE) networks have about 20 times the of 3G networks.Answer
: data-carrying capacity

74. The computers and devices on a network are also known as .Answer : network nodes

75. A(n) is a telecommunications network that connects large geographic areas.Answer :

wide area network (WAN)
Answer : wide area network
Answer : WAN
Answer :

76. A(n) is a telecommunications device that forwards data packets between computer
networks.Answer : router

77. A(n) is a network device that serves as an entrance to another network.Answer : gateway

78. is a system of transferring money from one bank account directly to another without any
paper money changing hands.Answer : Electronic funds transfer (EFT)
Answer : Electronic funds transfer
Answer : EFT

79. is a process that enables the sending and receiving of documents in a digital form without
being printed (although printing is possible).Answer : Electronic document distribution

80. A(n) is a location where an organization handles customer and other telephone calls,
usually with some amount of computer automation.Answer : call center

ESSAY

81. Briefly describe a general model of telecommunications.

Answer :
The model starts with a sending unit such as a person, a computer system, a terminal, or another
device that originates a message. The sending unit transmits a signal to a telecommunications
device. The telecommunications device performs many tasks, which can include converting the
signal into a different form or from one type to another. The telecommunications device then sends
the signal through a medium. A telecommunications medium is any material substance that carries
an electronic signal to support communications between a sending and a receiving device. Another
telecommunications device connected to the receiving device receives the signal. The process can be
reversed, and the receiving unit can send a message to the original sending unit.

82. Briefly describe how a Wi-Fi network operates.

Answer :

With a Wi-Fi wireless network, a user's computer, smartphone, or cell phone has a wireless adapter
that translates data into a radio signal and transmits it using an antenna. A wireless access point,
which consists of a transmitter with an antenna, receives the signal and decodes it. The access point
then sends the information to the Internet over a wired connection. When receiving data, the
wireless access point takes the information from the Internet, translates it into a radio signal, and
sends it to the device's wireless adapter.

83. What is the National Do Not Call Registry. How does it work?

Answer :

The National Do No Call Registry was set up in 2003 by the U.S. Federal Trade Commission (FTC).
Telemarketers who call numbers on the list face penalties of up to $11,000 per call, as well as
possible consumer lawsuits. The Do Not Call rules require that, at least every 31 days, sellers and
telemarketers remove from their call lists the numbers found in the registry. Even if a person has
registered, he or she can still receive calls from political organizations, charities, educational
organizations, and telephone surveyors. The person can also receive calls from companies with
which he or she has an existing business relationship.

84. Discuss the benefits associated with telecommuting.

Answer :

Telecommuting is popular among workers for several reasons. Parents find that eliminating the daily
commute helps balance family and work responsibilities. Qualified workers who otherwise might be
unable to participate in the normal workforce (e.g. those who are physically challenged or who live
in rural areas too far from the city office to commute regularly) can use telecommuting to become
productive workers. When gas prices soar, telecommuting can help workers reduce significant
expenses. Extensive use of telecommuting can lead to decreased need for office space, potentially
saving a large company millions of dollars. Corporations are also being encouraged by public policy
to try telecommuting as a means of reducing their carbon footprint and traffic congestion. Large
companies also view telecommuting as a means to distribute their workforce and reduce the impact
of a disaster at a central facility.
85. Explain the working of a global positioning system (GPS).

Answer :

To determine its position, a GPS receiver receives signals from four GPS satellites and determines
its exact distance from each satellite (While the position of the receiver could be determined by just
three measurements, a fourth distance measurement helps to adjust for any impreciseness in the
other three measurements). This determination is done by very accurately measuring the time it
takes for a signal to travel at the speed of light from the satellite to the receiver (distance = time x
186,000 miles per second). The GPS receiver then uses these distances to triangulate its precise
location in terms of latitude, longitude, and altitude.