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Quality Management System

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Shoaib Ahmad
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0% found this document useful (0 votes)
12 views

Quality Management System

Uploaded by

Shoaib Ahmad
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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The Quality Management System is the combination of all business processes and procedures

that ensure that the quality of products meets or does not customer demands and
expectations. This type of system is repeatable and also measurable and relay on continuous
improvements.
A quality management system (QMS) is a set of policies, procedures, and processes necessary
for planning and implementation (production/development/service) within an organization's
areas of business (i.e. areas that may affect the organization's ability to meet customer needs).
An ISO 9001 is an example of a quality management system.

About Quality Management System


Some people often refer to a single KMS document, but they refer to the entire system, the
document that describes it.
KMS integrates the various processes within the organization and strives for an integrated
approach to project implementation. A KMS framework helps organizations identify, measure,
control, and improve various business processes resulting in better business performance.
An ISO 9001 quality management system must meet all ISO 9001 requirements, including ISO
9001 documentation requirements.
A good way to understand how ISO 9001 works is to use an example. This is a simple example
of ISO 9001 applied to cookie creation.

Concept of Quality Management


 The concept of good governance
 A good control system is quite simple in basic concept.
 Determine stakeholder requirements, including trade licenses, regulations, customer
requirements, and selected management systems.
 Make sure all requirements are met.
 Ensure that employees are properly trained in system requirements.
 Design processes, their interactions, projects, and projects.
 Provide documentation or proof that program requirements have been met.
 Measuring, monitoring, and reporting on QMS effectiveness.
 Plan changes to the QMS and act to address the risks and opportunities arising from the
changes.
 Conducting internal audits to examine the QMS and eliminate deficiencies.
 Continue to improve the QMS.

What a Quality Management System Is Not


There are many definitions of generic quality management systems. Most of the part of the
system is repeatable and measurable and also continuously improving. In an ISO 9001 quality
system (or any other ISO standard), this structured approach to delivering better services or
products is supported by documented information such as procedures, work instructions,
policies, and forms.
The key is to provide documented, understandable, and actionable instructions to whoever
needs to implement the quality system, outlining expectations, responsibilities, and actions to
achieve the defined quality objectives. Most systems contain some form of external and
internal auditing process to ensure that the system meets the requirements.
In essence, a quality management system is an integrated element that brings together
different aspects of a company's operations to provide products/services in the best possible
way. Rather than an expense, an effective quality management system is seen as a key element
to success. The quality management system focuses on:
Customer-oriented or user-oriented, actively providing the best possible value to that
customer.
Some types of continuous improvement programs imply that there is no "perfect" situation,
any process can always be improved.
The need for efficiency, which states that waste should be minimized and all resources should
be maximized.
Top management provides support and ensures adequate resources to achieve goals.
This helps or facilitates a clear understanding of expectations between all participants.
Accurate measurement and data collection are ensured to support data-driven decision-
making.
QMS process documentation is maintained and controlled.

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