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Project Proposal

The document proposes revamping an existing online shop system to improve the customer and staff experience. It discusses problems with the current system and outlines objectives to enhance usability, streamline operations, and implement security measures. The proposed system will feature improved browsing, ordering and delivery for customers as well as enhanced product, order and logistics management for staff.

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0% found this document useful (0 votes)
15 views

Project Proposal

The document proposes revamping an existing online shop system to improve the customer and staff experience. It discusses problems with the current system and outlines objectives to enhance usability, streamline operations, and implement security measures. The proposed system will feature improved browsing, ordering and delivery for customers as well as enhanced product, order and logistics management for staff.

Uploaded by

qqq
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Project Proposal: Background and System Development for Online Shop

Background of the Existing System: Our current system involves an online shop, which facilitates the
purchase of various products through a web-based platform. This system enables customers to browse,
select, and order products, while the staff manages the order processing and delivery. The day-to-day
operations include managing customer accounts, product listings, order processing, and delivery
logistics.

Problem of the Existing System: The existing system faces challenges in multiple areas such as physical
infrastructure, technical limitations, and service quality. It's important to address these issues to
enhance the user experience and operational efficiency. Comparing our system with more advanced
alternatives highlights areas for improvement that will be critical in solving these problems.

Aim and Objectives:

Aim: The primary aim of our project is to revamp the online shop system to offer a seamless and
efficient shopping experience for customers while improving the management processes for the staff.

Objectives:

1. Research similar successful projects and analyze their methodologies.

2. Develop an improved system architecture based on best practices.

3. Enhance customer interaction and ease of use.

4. Streamline staff operations and logistics management.

5. Implement security measures to protect user data.

**Scope of the Proposed System:**

The proposed online shop system will encompass the following aspects:

- Introduction to the new system, including customer and staff roles.

- Improving the customer experience in browsing, ordering, and delivery.

- Enhancing staff capabilities in managing products, orders, and logistics.

- Implementing a web-based platform for better accessibility.


Functional Scope of the Proposed System:

Key functional aspects of the new system will include:

- Customer registration and login.

- Staff registration and login.

- Product management (add, remove, edit).

- Order processing and tracking.

System Architecture: System Design Architecture: The system design will follow Object-Oriented
Analysis and Design (OOAD) principles to ensure efficient and modular development.

System Development Architecture:

Programming languages such as HTML and CSS will be used for front-end design. Tools like XAMPP will
facilitate server-side operations.

Form Design: Website design will be implemented using HTML and CSS, ensuring a visually appealing
and user-friendly interface.

Server Scripting Language: Server-side scripting will utilize languages like PHP and JavaScript to handle
dynamic content and user interactions.

Database Server: MySQL and SQLite will be employed as database servers to manage product
information, user accounts, and order details.

Database Development Supporting Tools: Database development will be supported by tools like
phpMyAdmin for efficient data management and maintenance.

Use Case Diagram and Class Diagram: Use case diagrams will illustrate the overall interactions between
users and the system. The class diagram will depict the relationships between system components and
attributes, aiding in database design.
By implementing these changes and advancements, we aim to create a more user-friendly, efficient, and
secure online shop platform for both customers and staff.

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