COMFORT SERIES DC INVERTER AIR

CONDITIONER

SERVICE MANUAL Mono DC

Revision A: 1403100001, Content updated. 

Model Numbers: 
MWNC09S/MRNC09AS, MWHNC09S/MRHNC09AS, MWHNC09SA/MRHNC09ASA 
MWNC12S/MRNC12AS, MWHNC12S/MRHNC12AS, MWHNC12SA/MRHNC12ASA 
MWNC18S/MRNC18AS, MWHNC18S/MRHNC18AS, 
MWNC24S/MRNC24AS, MWHNC24S/MRHNC24AS 

Table of Contents
1. Precaution
2. Part Names And Functions
3. Specification
4. Dimension
5. Refrigerant Cycle Diagram
6. Wiring Diagram
7. Installation Details
8. Operation Characteristics
9. Electronic Function
10. Troubleshooting
11. Disassembly Instructions

WARNING
 Installation MUST conform with local building codes or, in the absence of local codes, with the
National Electrical Code NFPA70/ANSI C1-1993 or current edition and Canadian Electrical
Code Part1 CSA C.22.1.
 The information contained in the manual is intended for use by a qualified service technician
familiar with safety procedures and equipped with the proper tools and test instruments
 Installation or repairs made by unqualified persons can result in hazards to you and others.
 Failure to carefully read and follow all instructions in this manual can result in equipment
malfunction, property damage, personal injury and/or death.
 This service is only for service engineer to use.
 CONTENTS

1. Precaution ..................................................................................................................................................1 
1.1 Safety Precaution ....................................................................................................................... 1 
1.2 Warning ...................................................................................................................................... 1 
2. Part Names And Functions .......................................................................................................................4 
2.1 Model Names of Indoor/Outdoor units ........................................................................................ 4 
2.2 Part names of Indoor/Outdoor units............................................................................................ 5 
2.3 Functions of Indoor/Outdoor units .............................................................................................. 6 
3. Dimension ..................................................................................................................................................8 
3.1 Indoor Unit .................................................................................................................................. 8 
3.2 Outdoor Unit ............................................................................................................................... 9 
5. Refrigerant Cycle Diagram ...................................................................................................................... 12 
6. Wiring Diagram ........................................................................................................................................ 14 
6.1 Indoor Unit ................................................................................................................................ 14 
6.2 Outdoor Unit ............................................................................................................................. 16 
7 Installation Details .................................................................................................................................... 20 
7.2 Connecting the cables .............................................................................................................. 20 
7.3 Pipe length and the elevation ................................................................................................... 20 
7.4 Installation for the first time ....................................................................................................... 22 
7.5 Adding the refrigerant after running the system for many years ............................................... 23 
7.6 Re-installation while the indoor unit need to be repaired .......................................................... 23 
7.7 Re-installation while the outdoor unit need to be repaired ........................................................ 24 
8. Operation Characteristics ....................................................................................................................... 26 
9. Electronic Function ................................................................................................................................. 27 
9.1 Abbreviation .............................................................................................................................. 27 
9.2 Display function ........................................................................................................................ 27 
9.3 Main Protection......................................................................................................................... 28 
9.4 Operation Modes and Functions............................................................................................... 29 
10. Troubleshooting .................................................................................................................................... 36 
10.1 Indoor Unit Error Display ........................................................................................................ 37 
10.2 Outdoor unit error display ....................................................................................................... 38 
10.3 Diagnosis and Solution ........................................................................................................... 42 
 Sharp edges could cause injury, be especially
careful of the case edges and the fins on the
1. Precaution
condenser and evaporator.
 For installation, always contact the
1.1 Safety Precaution
dealer or an authorized service center.
 To prevent injury to the user or other  Do not install the product on a
people and property damage, the following defective installation stand.
instructions must be followed.  Be sure the installation area does not
 Incorrect operation due to ignoring deteriorate with age.
instruction will cause harm or damage. If the base collapses, the air conditioner could
 Before service the unit, be sure to fall with it, causing property damage, product
read this service manual at first. failure, and personal injury.
 Do not let the air conditioner run for a
long time when the humidity is very high
1.2 Warning
and a door or a window is left open.
 Installation  Take care to ensure that power cable
 Do not use a defective or underrated could not be pulled out or damaged during
circuit breaker. Use this appliance on a operation.
dedicated circuit. There is risk of fire or electric shock.
There is risk of fire or electric shock.  Do not place anything on the power
 For electrical work, contact the dealer, cable.
seller, a qualified electrician, or an There is risk of fire or electric shock.
authorized service center.  Do not plug or unplug the power
Do not disassemble or repair the product, supply plug during operation.
there is risk of fire or electric shock. There is risk of fire or electric shock.
 Always ground the product.  Do not touch (operation) the product
There is risk of fire or electric shock. with wet hands.
 Install the panel and the cover of  Do not place a heater or other
control box securely. appliance near the power cable.
There is risk of fire of electric shock. There is risk of fire and electric shock.
 Always install a dedicated circuit and  Do not allow water to run into
breaker. electrical parts.
Improper wiring or installation may cause It may cause fire, failure of the product, or
electric shock. electric shock.
 Use the correctly rated breaker of  Do not store or use flammable gas or
fuse. combustible near the product.
There is risk of fire or electric shock. There is risk of fire or failure of product.
 Do not modify or extend the power  Do not use the product in a tightly
cable. closed space for a long time.
There is risk of fire or electric shock. Oxygen deficiency could occur.
 Do not install, remove, or reinstall the  When flammable gas leaks, turn off
unit by yourself (customer). the gas and open a window for ventilation
There is risk of fire, electric shock, explosion, before turn the product on.
or injury.  If strange sounds or smoke comes
 Be caution when unpacking and from product, turn the breaker off or
installing the product. disconnect the power supply cable.
1
 There is risk of electric shock or fire. product.
 Stop operation and close the window It can avoid vibration of water leakage.
in storm or hurricane. If possible, remove  Do not install the product where the
the product from the window before the noise or hot air from the outdoor unit could
hurricane arrives. damage the neighborhoods.
There is risk of property damage, failure of It may cause a problem for your neighbors.
product, or electric shock.  Use two or more people to lift and
 Do not open the inlet grill of the transport the product.
product during operation. (Do not touch the  Do not install the product where it will
electrostatic filter, if the unit is so equipped.) be exposed to sea wind (salt spray) directly.
There is risk of physical injury, electric shock, It may cause corrosion on the product.
or product failure. Corrosion, particularly on the condenser and
 When the product is soaked, contact evaporator fins, could cause product
an authorized service center. malfunction or inefficient operation.
There is risk of fire or electric shock.
 Be caution that water could not enter  Operational
the product.  Do not expose the skin directly to
There is risk of fire, electric shock, or product cool air for long time. (Do not sit in the
damage. draft).
 Ventilate the product from time to  Do not use the product for special
time when operating it together with a stove purposes, such as preserving foods, works
etc. of art etc. It is a consumer air conditioner,
There is risk of fire or electric shock. not a precision refrigerant system.
 Turn the main power off when There is risk of damage or loss of property.
cleaning or maintaining the product.  Do not block the inlet or outlet of air
There is risk of electric shock. flow.
 When the product is not be used for a  Use a soft cloth to clean. Do not use
long time, disconnect the power supply plug harsh detergents, solvents, etc.
or turn off the breaker. There is risk of fire, electric shock, or damage
There is risk of product damage or failure, or to the plastic parts of the product.
unintended operation.  Do not touch the metal parts of the
 Take care to ensure that nobody product when removing the air filter. They
could step on or fall onto the outdoor unit. are very sharp.
This could result in personal injury and  Do not step on or put anything on the
product damage. product. (outdoor units)
 Always insert the filter securely.
 CAUTION Clean the filter every two weeks or more
 Always check for gas (refrigerant) often if necessary.
leakage after installation or repair of A dirty filter reduces the efficiency of the air
product. conditioner and could cause product
Low refrigerant levels may cause failure of malfunction or damage.
product.  Do not insert hands or other objects
 Install the drain hose to ensure that through air inlet or outlet while the product
water is drained away properly. is operated.
A bad connection may cause water leakage.  Do not drink the water drained from
 Keep level even when installing the the product.
2
  Use a firm stool or ladder when
cleaning or maintaining the product.
Be careful and avoid personal injury.
 Replace the all batteries in the remote
control with new ones of the same type. Do
not mix old and new batteries or different
types of batteries.
There is risk of fire or explosion.
 Do not recharge or disassemble the
batteries. Do not dispose of batteries in a
fire.
They may burn of explode.
 If the liquid from the batteries gets
onto your skin or clothes, wash it well with
clean water. Do not use the remote of the
batteries have leaked.

3
 2. Part Names And Functions

2.1 Model Names of Indoor/Outdoor units

Series Capacity Indoor units Outdoor units

MWNC09S MRNC09AS
9k MWHNC09SA MRHNC09ASA
MWHNC09S MRHNC09AS
MWNC12S MRNC12AS
12k MWHNC12SA MRHNC12ASA
Comfort
MWHNC12S MRHNC12AS
MWNC18S MRNC18AS
18k
MWHNC18S MRHNC18AS
MWNC24S MRNC24AS
24k
MWHNC24S MRHNC24AS

4
2.2 Part names of Indoor/Outdoor units

5
2.3 Functions of Indoor/Outdoor units

Filter

Cold Catalyst Filter

Ionizer(O)

Silver Ion Filter Louver Position Memory Function

Vitamin C Filter(O) Refrigerant Leakage Detect

3M HAF Filter(O) 8 Degree Heating(O)

Bio Filter(O) Heat Compensation(O)

Golden Fin(O) Self-diag. Function

Self Clean(O) PTC Heating Belt(O)

Follow Me(O) Compressor Crankcase Heater

(standard for 16k,21k)

O: optional function

6
  Cold Catalyst Filter:
Eliminate formaldehyde and other volatile organic compounds as well as harmful gases and odors.
 Ionizer:
Release negative ions, eliminate odor, dust, smoke and pollen particles to give you fresh and healthy air.
 Silver Ion Filter:
Sterilize bacteria effectively by decomposing cell wall of bacteria.
 Vitamin C Filter:
Release Vitamin C which can eliminate active oxygen to beautify the skin.
 3M HAM Filter:
Open-hole-structure with charged electrostatic effectively capture dust and particles, ensure maximum air
flow and minimum pressure drop.
 Bio Filter(O):
Bio filter consists of a specialized biological enzyme and Eco filter. The Eco filter catches very small airborne
dust particles and bacteria, fungi and microbes. Biological enzyme kills bacteria by dissolving their cell wall
thus eliminating the problem of re-pollution.
 Golden Fin:
The Golden hydrophilic condenser can improve the heating efficiency by accelerating the defrosting process.
The unique anticorrosive golden coating on the condenser can withstand the salty air, rain and other corrosive
elements.
 Self Clean:
When this function is activated, firstly the indoor unit operates as Fan-only mode with low fan speed, during
this period the condensed water will take some dust on evaporator fins away. After that the unit turns to
heating operation with low fan speed which dries the inside of indoor unit. Finally it turns to fan-only mode and
blows away the wet air. The whole process cleans the internal side of indoor unit and prevents the breeding of
bacteria.
 Follow me:
With this technology, a temperature sensor is built in the remote control when you stay close to the remote
control, the unit will automatically change the operation mode to supply comfortable temperature just like the
air conditioner is following you.
 Louver position memory function:
When starting the unit again after shutting down, its louver will restore to the angle originally set by the user
 Refrigerant leakage detect:
The refrigerant leakage detect function can better prevent the compressor being damaged by refrigerant
leakage or compressor overload.
 Self-diag.Function:
Monitoring some abnormal operations or parts failures, microcomputer of the air conditioner will switch off and
protect the system automatically.Meanwhile, the error or protection code will be displayed on the indoor unit.
 PTC heating belt:
With a PTC heating belt fitted on the base plate of the outdoor unit, the rain, snow or defrosted water
accumulating on the base plate is avoided.
 Compressor crankcase heater:
The oil dissolves easily in refrigerant, especially in low temperature condition. The crankcase heating belt can
heat the bottom of the compressor to avoid pumping out too much oil with the refrigerant, which helps to
protect the compressor.

7
3. Dimension

3.1 Indoor Unit

W D

Model W D H

MWHNC09S 680 178 255

MWNC09S (26.8in) (7.0in) (10.0in)

MWHNC12S 770mm 188mm 255mm

MWNC12S (30.3in) (7.4in) (10.0in)

MWHNC18S 905mm 198mm 275mm

MWNC18S (35.6in) (7.8in) (10.8in)

MWHNC24S 1030mm 218mm 315mm

MWNC24S (40.6in) (8.6in) (12.4in)

8
 L R

Model R(mm) L(mm) H(mm) Dimension of installation hole(mm)

MWHNC09S 92mm 170 45
MWNC09S (3.6in) (6.7in) (1.8in)
MWHNC12S 95mm 170mm 45mm
Φ65mm(2.56in)
MWNC12S (3.7in) (6.7in) (1.8in)
MWHNC18S 80mm 100mm 45mm
MWNC18S (3.1in) (3.9in) (1.8in)

L R

Model R(mm) L(mm) H(mm) Dimension of installation hole(mm)

MWHNC24S 163mm 293mm 45mm
Φ65mm(2.56in)
MWNC24S (6.4in) (11.5in) (1.8in)

3.2 Outdoor Unit

9
More than 30cm(11.8in)

More than 60cm(23.6in)

︶
(Service space
More than 30cm(11.8in)
Fe
n
ob c e o
sta r
cle
s

More than 60cm(23.6in)

More than 70cm(27.6in)

Note: The above drawing is only for reference. The appearance of your units may be different.

Model W H D W1 A B

700 240 540 757 458 250

MWHNC09S/MRHNC09AS
(27.6in) (9.4in) (21.3in) (29.8in) (18.0in) (9.8in)
660mm 265mm 540mm 732mm 458mm 276mm
MWHNC09SA/MRHNC09ASA
(26.0in) (10.4in) (21.3in) (28.8in) (18.0in) (10.9in)
700 240 540 757 458 250
MWNC09S/MRNC09AS
(27.6in) (9.4in) (21.3in) (29.8in) (18.0in) (9.8in)
660mm 265mm 540mm 732mm 458mm 276mm
MWHNC12SA/MRHNC12ASA
(26.0in) (10.4in) (21.3in) (28.8in) (18.0in) (10.9in)
780 250 540 843 549 276
MWNC12S/MRNC12AS
(30.7in) (9.8in) (21.3in) (33.2in) (21.6in) (10.9in)

10
 780 250 540 843 549 276
MWHNC12S/MRHNC12AS
(30.7in) (9.8in) (21.3in) (33.2in) (21.6in) (10.9in)
760mm 285mm 590mm 823mm 530mm 290mm
MWNC18S/MRNC18AS
(29.9in) (11.2in) (23.2in) (32.4in) (20.9in) (11.4in)
760mm 285mm 590mm 823mm 530mm 290mm
MWHNC18S/MRHNC18AS
(29.9in) (11.2in) (23.2in) (32.4in) (20.9in) (11.4in)
845mm 320mm 700mm 908mm 560mm 335mm
MWNC24S/MRNC24AS
(33.3in) (12.6in) (27.6in) (35.7in) (22.0in) (13.2in)
845mm 320mm 700mm 908mm 560mm 335mm
MWHNC24S/MRHNC24AS
(33.3in) (12.6in) (27.6in) (35.7in) (22.0in) (13.2in)

11
5. Refrigerant Cycle Diagram

For cooling only models:

INDOOR OUTDOOR

LIQUID SIDE

CAPILIARY TUBE

HEAT HEAT
EXCHANGE EXCHANGE
(EVAPORATOR) (CONDENSER)

GAS SIDE COMPRESSOR

12
For heat pump models:
INDOOR OUTDOOR

CHECK VALVE
LIQUID SIDE (Heating Model only)

2-WAY VALVE

CAPILIARY TUBE

HEAT HEAT
EXCHANGE EXCHANGE
(EVAPORATOR) (CONDENSER)

GAS SIDE

3-WAY VALVE REVERSING VALVE

(Heating Model only)
ACCUMULATOR

COOLING
COMPRESSOR HEATING

13
6. Wiring Diagram

6.1 Indoor Unit

MWNC09S, MWHNC09S, MWNC12S, MWHNC12S

MWNC09SA, MWHNC09SA, MWNC12SA, MWHNC12SA

MWNC18S, MWHNC18S

14
MWNC24S, MWHNC24S

15
6.2 Outdoor Unit

MRNC09AS , MRNC12AS, MRHNC12AS

MRNC09ASA, MRHNC09ASA, MRNC12ASA, MRHNC12ASA

16
MRNC18AS, MRHNC18AS

MRNC24AS, MRHNC24AS

17
For MWHNC09S/MRHNC09AS,MWNC09S/MRNC09AS,
MWNC12S/MRNC12AS ,MWHNC12S/MRHNC12AS :

For MWNC09SA/MRNC09ASA , MWHNC09SA/MRHNC09ASA , MWNC12SA/MRNC12ASA ,

MWHNC12SA/MRHNC12ASA:

18
For MWNC18S/MRNC18AS, MWHNC18S/MRHNC18AS:

For MWNC24S/MRNC24AS, MWHNC24S/MRHNC24AS:

19
 cable, fuse and switch.
7 Installation Details
7.1 Wrench torque sheet for
installation
Additional tightening 7.3 Pipe length and the elevation
Outside diameter Torque
torque Pipe size
Ф6.35mm 1/4in 1500N.cm(153kgf.cm) 1600N.cm(163kgf.cm)
Models
Gas Liquid
Ф9.52mm 3/8in 2500N.cm(255kgf.cm) 2600N.cm(265kgf.cm)

3/8in 1/4in
MWHNC09S/MRHNC09AS
Ф12.7mm 1/2in 3500N.cm(357kgf.cm) 3600N.cm(367kgf.cm)
(Ф9.52mm) (Ф6.35mm)

3/8in 1/4in
Ф15.9mm 5/8in 4500N.cm(459kgf.cm) 4700N.cm(479kgf.cm) MWNC09S/MRNC09AS
(Ф9.52mm) (Ф6.35mm)

Ф19mm 3/4in 6500N.cm(663kgf.cm) 6700N.cm(683kgf.cm) 3/8in 1/4in

MWNC09SA/MRNC09ASA
(Ф9.52mm) (Ф6.35mm)
3/8in 1/4in
MWHNC09SA/MRHNC09ASA
(Ф9.52mm) (Ф6.35mm)

7.2 Connecting the cables MWNC12SA/MRNC12ASA

1/2in 1/4in

(Ф12.7mm) (Ф6.35mm)
The power cord should be selected according
1/2in 1/4in
MWHNC12SA/MRHNC12ASA
to the following specifications sheet.
(Ф12.7mm) (Ф6.35mm)
Appliance Amps AWG Wire Size 3/8in 1/4in
MWNC12S/MRNC12AS
10 18 (Ф9.52mm) (Ф6.35mm)

13 16 3/8in 1/4in
MWHNC12S/MRHNC12AS
18 14 (Ф9.52mm) (Ф6.35mm)
1/2in 1/4in
MWNC18S/MRNC18AS
25 12
(Ф12.7mm) (Ф6.35mm)
30 10
1/2in 1/4in
MWHNC18S/MRHNC18AS
(Ф12.7mm) (Ф6.35mm)
The cable size and the current of the fuse or 5/8in 3/8in
MWNC24S/MRNC24AS
switch are determined by the maximum (Ф15.9mm) (Ф9.52mm)

current indicated on the nameplate which MWHNC24S/MRHNC24AS

5/8in 3/8in

located on the side panel of the unit. Please (Ф15.9mm) (Ф9.52mm)

refer to the nameplate before selecting the

20
 Max. Max.
Standard Additional
Models Elevatio Length
length refrigerant
n A

7.5m 10m 25m 15g/m

MWHNC09S/MRHNC09AS
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWNC09S/MRNC09AS
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWNC09SA/MRNC09ASA
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWHNC09SA/MRHNC09ASA
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWNC12SA/MRNC12ASA
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWHNC12SA/MRHNC12ASA
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWNC12S/MRNC12AS
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 10m 25m 15g/m

MWHNC12S/MRHNC12AS
(24.6ft) (32.8ft) (82.0ft) (0.53oz/3.3ft)

7.5m 20m 30m 15g/m

MWNC18S/MRNC18AS
(24.6ft) (65.6ft) (98.4ft) (0.53oz/3.3ft)

7.5m 20m 30m 15g/m

MWHNC18S/MRHNC18AS
(24.6ft) (65.6ft) (98.4ft) (0.53oz/3.3ft)

7.5m 25m 50m 30g/m

MWNC24S/MRNC24AS
(24.6ft) (82.0ft) (164ft) (1.07oz/3.3ft)

7.5m 25m 50m 30g/m

MWHNC24S/MRHNC24AS
(24.6ft) (82.0ft) (164ft) (1.07oz/3.3ft)

21
 4) Fully open the handle Lo of the manifold
valve.
7.4 Installation for the first time
5) Operate the vacuum pump to evacuate.
Air and moisture in the refrigerant system have 6) Make evacuation for 30 minutes and check
undesirable effects as below: whether the compound meter indicates
-0.1Mpa(14.5Psi). If the meter does not
● Pressure in the system rises.
indicate -0.1Mpa(14.5Psi) after pumping 30
● Operating current rises. minutes, it should be pumped 20 minutes
● Cooling or heating efficiency drops. more. If the pressure can’t achieve
● Moisture in the refrigerant circuit may -0.1Mpa(14.5Psi) after pumping 50 minutes,
please check if there are some leakage
freeze and block capillary tubing. points. Fully close the handle Lo valve of the
● Water may lead to corrosion of parts in the manifold valve and stop the operation of the
refrigerant system. vacuum pump. Confirm that the gauge
needle does not move (approximately 5
Therefore, the indoor units and the pipes
minutes after turning off the vacuum pump).
between indoor and outdoor units must be leak 7) Turn the flare nut of the 3-way valves about
tested and evacuated to remove gas and 45° counterclockwise for 6 or 7seconds
moisture from the system. after the gas coming out, then tighten the
Gas leak check (Soap water method): flare nut again. Make sure the pressure
Apply soap water or a liquid neutral display in the pressure indicator is a little
detergent on the indoor unit connections or higher than the atmosphere pressure. Then
outdoor unit connections by a soft brush to remove the charge hose from the 3 way
check for leakage of the connecting points of valve.
the piping. If bubbles come out, the pipes have 8) Fully open the 2 way valve and 3 way valve
leakage. and securely tighten the cap of the 3 way
1. Air purging with vacuum pump valve.

2. Air purging by refrigerant

1) Completely tighten the flare nuts of the Procedure:

indoor and outdoor units, confirm that both 1). Confirm that both the 2-way and 3-way
the 2-way and 3-way valves are set to the valves are set to the closed position.
closed position. 2). Connect the charge set and a charging
2) Connect the charge hose with the push pin cylinder to the service port of the 3-way valve.
of handle lo to the 3-way valves gas service 3). Air purging.
port.. Open the valves on the charging cylinder and
3) Connect the charge hose of handle hi the charge set. Purge the air by loosening the
connection to the vacuum pump. flare nut on the 2-way valve approximately 45’
22
for 3 seconds then closing it for 1 minute; repeat purge the air (be careful of the liquid
3 times. refrigerant).
After purging the air, use a torque wrench to 3) Put the charging cylinder onto the electronic
tighten the flare nut on the 2-way valve. scale and record the weight.
4). Check the gas leakage. 4) Operate the air conditioner at the cooling
Check the flare connections for gas leakage. mode.
5). Discharge the refrigerant. 5) Open the valves (Low side) on the charge set
Close the valve on the charging cylinder and and charge the system with liquid refrigerant.
discharge the refrigerant by loosening the flare 6).When the electronic scale displays the
nut on the 2-way valve approximately 45’ until proper weight (refer to the gauge and the
the gauge indicates 0.3Mpa(43.5Psi) to 0.5 pressure of the low side), disconnect the charge
Mpa(72.5Psi). hose from the 3-way valve’s service port
6). Disconnect the charge set and the charging immediately and turn off the air conditioner
cylinder, and set the 2-way and 3-way valves to before disconnecting the hose.
the open position. 7). Mount the valve stem caps and the service
Be sure to use a hexagonal wrench to operate port
the valve stems. Use torque wrench to tighten the service port
7). Mount the valve stems nuts and the service cap to a torque of 18N.m.
port cap. Be sure to check for gas leakage.
Be sure to use a torque wrench to tighten the
7.6 Re-installation while the indoor unit
service port cap to a torque 18N·m.
need to be repaired
Be sure to check the gas leakage.
1. Collecting the refrigerant into the outdoor
7.5 Adding the refrigerant after running unit
the system for many years

Procedure
Procedure 1). Confirm that both the 2-way and 3-way
1). Connect the charge hose to the 3-way valves are set to the opened position
service port, open the 2-way valve and the Remove the valve stem caps and confirm that
3-way valve. the valve stems are in the opened position.
Connect the charge hose to the valve at the Be sure to use a hexagonal wrench to operate
bottom of the cylinder. If the refrigerant is the valve stems.
R410A, make the cylinder bottom up to ensure 2). Connect the charge hose with the push pin
liquid charge. of handle lo to the 3-way valves gas service
2). Purge the air from the charge hose. port.
Open the valve at the bottom of the cylinder 3). Air purging of the charge hose.
and press the check valve on the charge set to Open the handle Lo valve of the manifold valve

23
slightly to purge air from the charge hose for 5 the gauge indicates 0.3Mpa(43.5Psi) to 0.5
seconds and then close it quickly. Mpa(72.5Psi).
4). Set the 2-way valve to the close position. 6). Disconnect the charge set and the charging
5). Operate the air conditioner at the cooling cylinder, and set the 2-way and 3-way valves to
cycle and stop it when the gauge indicates the open position
0.1Mpa(14.5Psi). Be sure to use a hexagonal wrench to operate
6). Set the 3-way valve to the closed position the valve stems.
immediately 7). Mount the valve stems nuts and the service
Do this quickly so that the gauge ends up port cap
indicating 0.3Mpa(43.5Psi) to 0.5 Mpa(72.5Psi). Be sure to use a torque wrench to tighten the
Disconnect the charge set, and tighten the service port cap to a torque 18N.m.
2-way and 3-way valve’s stem nuts. Be sure to check the gas leakage.
Use a torque wrench to tighten the 3-way valves
7.7 Re-installation while the outdoor
service port cap to a torque of 18N.m.
unit need to be repaired
Be sure to check for gas leakage.
2. Air purging by the refrigerant 1. Evacuation for the whole system

Procedure: Procedure:
1). Confirm that both the 2-way and 3-way 1). Confirm that both the 2-way and 3-way
valves are set to the closed position. valves are set to the opened position.
2). Connect the charge set and a charging 2). Connect the vacuum pump to 3-way valve’s
cylinder to the service port of the 3-way valve service port.
Leave the valve on the charging cylinder closed. 3). Evacuation for approximately one hour.
3). Air purging. Confirm that the compound meter indicates
Open the valves on the charging cylinder and -0.1Mpa(14.5Psi).
the charge set. Purge the air by loosening the 4). Close the valve (Low side) on the charge set,
flare nut on the 2-way valve approximately 45’ turn off the vacuum pump, and confirm that the
for 3 seconds then closing it for 1 minute; repeat gauge needle does not move (approximately 5
3 times. minutes after turning off the vacuum pump).
After purging the air, use a torque wrench to 5). Disconnect the charge hose from the
tighten the flare nut on the 2-way valve. vacuum pump.
4). Check the gas leakage
Check the flare connections for gas leakage.
5). Discharge the refrigerant.
Close the valve on the charging cylinder and
discharge the refrigerant by loosening the flare
nut on the 2-way valve approximately 45’ until
24
2. Refrigerant charging to check for gas leakage.

Procedure:
1). Connect the charge hose to the charging
cylinder, open the 2-way valve and the 3-way
valve
Connect the charge hose which you
disconnected from the vacuum pump to the
valve at the bottom of the cylinder. If the
refrigerant is R410A, make the cylinder bottom
up to ensure liquid charge.
2). Purge the air from the charge hose
Open the valve at the bottom of the cylinder
and press the check valve on the charge set to
purge the air (be careful of the liquid
refrigerant).
3) Put the charging cylinder onto the electronic
scale and record the weight.
4). Open the valves (Low side) on the charge
set and charge the system with liquid refrigerant
If the system cannot be charge with the
specified amount of refrigerant, or can be
charged with a little at a time (approximately
150g each time) , operating the air conditioner
in the cooling cycle; however, one time is not
sufficient, wait approximately 1 minute and then
repeat the procedure.
5).When the electronic scale displays the
proper weight, disconnect the charge hose from
the 3-way valve’s service port immediately
If the system has been charged with liquid
refrigerant while operating the air conditioner,
turn off the air conditioner before disconnecting
the hose.
6). Mounted the valve stem caps and the
service port. Use torque wrench to tighten the
service port cap to a torque of 18N.m. Be sure
25
8. Operation Characteristics

Temperature
Cooling operation Heating operation Drying operation
Mode
≥17℃ ≤30℃ ＞10℃
Room temperature
(62℉) (86℉) (50℉)
0℃～50℃
(32℉～122℉)
-15℃～50℃ -15℃～30℃ 0℃～50℃
Outdoor temperature
(5℉～122℉) (5℉～86℉) (32℉～122℉)
(For the models with
low temperature cooling system)

CAUTION:
1. If the air conditioner is used beyond the above conditions, certain safety protection features may
come into operation and cause the unit to operate abnormally.
2. The room relative humidity should be less than 80%. If the air conditioner operates beyond this
figure, the surface of the air conditioner may attract condensation. Please set the vertical air flow louver to
its maximum angle (vertically to the floor), and set HIGH fan mode.
3. The optimum performance will be achieved during this operating temperature zone.

26
9. Electronic Function

9.1 Abbreviation
T1: Indoor room temperature
T2: Coil temperature of evaporator
T3: Coil temperature of condenser
T4: Outdoor ambient temperature
T5: Compressor discharge temperature

9.2 Display function

9.2.1 Icon explanation on indoor display board.

This indicator illuminates when the

Defrost air conditioner starts defrosting
Indicator automatically or when the warm air
control feature is activated in
heating mode
Run Flash at 0.5Hz when the unit is
indicator standby. Illuminate when the unit is
turned on.

Timer This indicator illuminates when

indicator TIMER is set ON/OFF.
Temperature indicator
Displays the temperature settings
when the air conditioner is
operational. Displays the malfunction
code.

27
9.3 Main Protection Preheating mode:
A weak current flow through the coil of
9.3.1 Three minutes delay at restart for
compressor from the wiring terminal of the
compressor
compressor, then the compressor is heated
1 minute delay for the 1st time stand-up and 3
without operation.
minutes delay for others.
Preheating release condition:
9.3.2 Temperature protection of compressor
If T4＞5℃ or the compressor starts running,
top
the preheating function will stop.
The unit will stop working when the compressor
9.3.8 Zero crossing detection error
top temp. protector cut off, and will restart after
protection
the compressor top temp. protector restart.
If AC detects time interval is not correct for
9.3.3 Temperature protection of compressor
continuous 240s, the unit will stop and the LED
discharge
will display the failure. The correct zero
When the compressor discharge temp. is
crossing signal time interval should be between
getting higher, the running frequency will be
6-13ms.
limited as below rules:
9.4.2.9 Condenser temperature protection
---Compressor discharge temp. T5>115℃ for
---55℃<T3<60℃, the compressor frequency
5s, compressor stops.
will decrease to the lower level until to F1 and
---108<T5<115℃, decrease the frequency to
then runs at F1.If T3<54℃, the compressor will
the lower level every 3 minutes.
keep running at the current frequency.
---90<T5<105℃, keep running at the current
---T3<52℃, the compressor will not limit the
frequency.
frequency and resume to the former frequency.
----T5<90℃, no limit for frequency.
---T3>60℃ for 5 seconds, the compressor will
9.3.4 Fan speed is out of control
stop until T3<52℃.
When Indoor Fan Speed keeps too low
(300RPM) for certain time, the unit will stop and
9.4.2.10 Evaporator temperature protection
the LED will display the failure
---T2<0℃, the compressor will stop and restart
9.3.5 Inverter module protection
when T2>=5℃.
The Inverter module has a protection function
---0℃≦T2<4℃, the compressor frequency will
about current, voltage and temperature. If these
be limited and decreased to the lower level
protections happen, the corresponding code
---4℃≤T2≤7℃, the compressor will keep the
will display on indoor unit and the unit will stop
current frequency.
working.
---T2>7℃, the compressor frequency will not be
9.3.6 Indoor fan delayed open function
limited.
When the unit starts up, the louver will be active
immediately and the indoor fan will open 10s
later.
If the unit runs in heating mode, the indoor fan
will be also controlled by anti-cold wind
function.
9.3.7 Compressor preheating functions
Preheating permitting condition:
If T4(outdoor ambient temperature)＜3℃ and
the machine connects to power supply newly or
if T4＜3℃ and compressor has stopped for
over 3 hours, the compressor heating cable will
work.
28
9.4 Operation Modes and Functions If users switch on AC by remote controller, the
compressor will run at the Fmax frequency for 7
9.4.1 Fan mode
minutes according to the outdoor ambient temp.
(1) Outdoor fan and compressor stop.
During the 7 minutes, the frequency limitation is
(2) Temperature setting function is disabled,
active. 7 minutes later, the compressor running
and no setting temperature is displayed.
frequency will be controlled as below:
(3) Indoor fan can be set to high/med/low/auto.
(4) The louver operates same as in cooling
mode. 3.5
A
(5) Auto fan:
3.0
B
2.5

C
27.5 2.0
D
High 1.5
27 E
Medium 1.0
25.5
F
25 0.5

Low -0.5
G
-1.0
9.4.2 Cooling Mode H
9.4.2.1 Compressor running rules
While the zones of A,B,C... are corresponding
The maximum operation frequency of
to different compressor running frequency.
compressor after starting submits to following
Note:
rule.
When T1-Ts keeps in the same temp. zone for
3 minutes, the compressor will run as the below
Fmax=F4
rules:
45 A~E: Increase the frequency to the higher level
until to F8.
43
F: Keep the current frequency.
40 Fmax=F7
G: Decrease the frequency to the lower level
38
until to F1.
H: Run at F1 for 1h.(if T1-Ts<-2℃, the
31.5 Fmax=F8 compressor will stop)
Meanwhile, the compressor running frequency
29.5
is limited by the current.
22 Fmax=F6

20
Fmax=F3

Fmax: The maximum operation frequency of

compressor.
F1~F8: The detailed value of the compressor
operation frequency.

29
 9.4.2.3 Indoor fan running rules
In cooling mode, indoor fan runs all the time
Off and the speed can be selected as high,
I3COOL
medium, low and auto.
Decrease
Auto fan in cooling mode acts as follow:
I2COOL

Hold
I1COOL
4
Resume High
3

Medium
I3COOL, I2COOL,I1COOL mean different 1.5

running current value. 1

Off: Compressor stops. Low

Decrease: Decrease the running frequency to
the lower level. 9.4.3 Heating Mode
Hold: Keep the current frequency. 9.4.3.1 Compressor running rules
Resume: No limitation for frequency. The maximum operation frequency of the
Note: compressor after starting submits to the
When AC is in “hold” zone for 3 minutes, the following rule.
compressor frequency will rise to the higher
level.(frequency will increase twice at most)
9.4.2.2 Outdoor fan running rules
For MWNC09S/MRNC09AS model:
34 Off
33
T1
28 Fmax=F2
27
High
28¡ã
C(82.4¡ã
F) 25 Fmax=F3
24
26¡ã
C(78.8¡ã
F) 22
21 Fmax=F4
Medium
22¡ã
C(71.6¡ã
F)
19
18 Fmax=F5
20¡ã
C(68.0¡ã
F)
Low
17
Fmax=F6
16
For other models: 15
Fmax=F7
14

12
Fmax=F8
11
High 6
22 Fmax=F9
5
Fmax=F10
20

Low
Fmax: The maximum operation frequency of
compressor.
30
F1~F8: The detailed value of the compressor
operation frequency.
If users switch on AC by remote controller, the Off
I3HEAT
compressor will run at the Fmax frequency for 7
Decrease
minutes according to outdoor ambient temp.
I2HEAT
During the 7 minutes, the frequency limitation is
active.
7 minutes later, the compressor running Hold
I1HEAT
frequency will be controlled as below:
Resume
H
I3HEAT, I2HEAT,I1HEAT mean different
H
+5.0 running current value.
+4.5 Off: Compressor stops.
+3.5
G Decrease: Decrease the running frequency to
the lower level.
+3.0 F
Hold: Keep the current frequency.
+2.5 E
Resume: No limitation for frequency.
+2.0 D Note:
When AC is in “hold” zone for 3 minutes, the
C
+1.5
compressor frequency will rise to the higher
+1.0 B
level. (The frequency will increase twice at
+0.5 A most)
9.4.3.2 Outdoor fan running rules
For MWNC09S/MRNC09AS model:
While the zones of A,B,C... are corresponding
to different compressor running frequency. T1
ΔT=0℃ as default.
Note: Low
17¡ã
C(62.6¡ã
F)
When T1-Ts keeps in the same temp. zone for
3 minutes, the compressor will run as the below 15¡ã
C(59.0¡ã
F)
rules: Medium
12¡ã
C(53.6¡ã
F)
A~E: Increase the frequency to the higher level
until to F10. 10¡ã
C(50.0¡ã
F) High
F: Keep the current frequency.
G: Decrease the frequency to the lower level
until to F1. For other models:
H: Run at F1 for 1h.(if T1-Ts-ΔT >6℃, the
compressor will stop)
Meanwhile, the compressor running frequency
Low
is limited by the current. 17

15

High

31
9.4.3.3 Indoor fan running rules defrosting will finish and the machine will turn to
normal heating mode.
If the compressor stops caused by the room
----T3 rises to be higher than TCDE1℃.
temperature rising, the indoor fan will be forced
----T3 keeps to be higher than TCDE2℃ for 80
to run 127 seconds with breeze. During this
seconds.
period, the anti-cold-wind is disabled.
----The machine has run for 10 minutes in
If the machine runs in rating capacity test mode,
defrosting mode.
the indoor fan will run with rating speed and the
Defrosting action：
anti-cold-wind function is disabled.
Auto fan action in heating mode: For 9k,12k models:

Frequency F2 FrequencyF8

on
Compressor
Low off
2.5
on
4-way valve
2 off

Medium on
Outdoor fan
1.5 off
1
on
High Indoor fan
off

10s
9.4.3.4 Defrosting mode Indoor fan breeze(10s)
Condition of defrosting: xx
10s
----T4＞0℃,
When the units are running, if the following two no longer than 10m 30s
items are satisfied, the units start defrosting:
The units run with T3＜3℃ for 40 minutes and
T3 keeps lower than TCDI℃ for more than 3 xx=60s.
minutes.
The units run with T3＜3℃ for 80 minutes and
T3 keeps lower than TCDI+2℃ for more than 3 For 18k,22k models:
minutes. Frequency F2 Frequency F8
----T4＜0℃, on
If the 1st condition and 2nd condition items are Compressor
off
satisfied, then the program judges if T2 has
on
decreased more than 5℃.When T2 has 4-way valve
off
decreased more than 5℃, enter the defrosting
on
mode. Outdoor fan
off
----No matter what value T4 is, if the machine
on
runs with T3＜3℃ for more than 120 minutes Indoor fan
off
and T3 keeps lower than TCDI+4℃ for more
than 3 minutes, the machine will enter 10s
Indoor fan breeze(10s)
defrosting mode no matter if T2 drops more xx
than 5℃ or not. 10s

Condition of ending defrosting:

no longer than 10m 30s
If any one of the following items is satisfied, the

32
XX=60 for 18k model, XX=90 for 22k model. runs for 20s.
For MWNC09S/MRNC09AS model: When the frequency decreases to F2 （F1 for
Condition of defrosting: MWNC09S/MRNC09AS）and the T2 is still over
If any one of the following items is satisfied, AC TEH2℃ for 3 minutes, the compressor will
will enter the defrosting mode. stop.
After the compressor starts up and keeps ----T2<48℃ or T2 stays in 48℃~ TEH2℃ for 6
running, mark the minimum value of T3 from minutes, the frequency will not be limited by T2.
the 10th minutes to 15th minutes as T30. ----T2>60℃, the compressor will stop and
1)If the compressor cumulate running time is up restart when T2<48℃.
to 29 minutes and T3< TCDI1, T3＋ 9.4.4 Auto-mode
T30SUBT3ONE≦T30. This mode can be chosen with remote
2)If the compressor cumulate running time is up controller and the setting temperature can be
to 35 minutes and T3< TCDI2, T3＋ changed between 17~30℃.
T30SUBT3TWO≦T30. In auto mode, the machine will choose cooling,
3)If the compressor cumulate running time is up heating or fan-only mode according to ΔT (ΔT
to 29 minutes and T3< TCDI3 for 3 minutes. =T1-Ts).
4)If the compressor cumulate running time is up ΔT=T1-Ts Running mode
to 120 minutes and T3<-15℃.
ΔT＞1℃ Cooling
Condition of ending defrosting:
-1<ΔT≤1℃ Fan-only
If any one of the following items is satisfied, the
ΔT≤-1℃ Heating
defrosting will finish and the machine will turn to
Indoor fan will run at auto fan of the relevant
normal heating mode.
mode.
----T3 rises to be higher than TCDE1℃.
The louver operates same as in relevant mode.
----T3 keeps to be higher than TCDE2℃ for 80
If the machine switches mode between heating
seconds.
and cooling, the compressor will keep stopping
----The machine has run for 10 minutes in
for 15 minutes and then choose mode
defrosting mode.
according to T1-Ts.
If the setting temperature is modified, the
on
Compressor machine will choose running function again.
off
9.4.5 Drying mode
on
4-way valve 9.4.5.1 Indoor fan speed is fixed at breeze
off
and can’t be changed. The louver angle is the
on
Outdoor fan
off
same as in cooling mode.
9.4.5.2 Compressor running rules
xx
10s
10s
no longer than 10m 30s

xx=20s.

9.4.3.5 Evaporator coil temperature

protection
----T2> TEH2℃, the compressor running
frequency decreases to the lower level and
33
 9.4.7.1 Timing range is 24 hours.
9.4.7.2 Timer on. The machine will turn on
automatically when reaching the setting time.
2.5
9.4.7.3 Timer off. The machine will turn off
F3
2.0 automatically when reaching the setting time.
9.4.7.4 Timer on/off. The machine will turn on
1.5
F2 automatically when reaching the setting “on”
1.0 time, and then turn off automatically when
reaching the setting “off” time.
0.5
F1 9.4.7.5 Timer off/on. The machine will turn off
0.0
automatically when reaching the setting “off”
F1 time, and then turn on automatically when
reaching the setting “on” time.
9.4.5.3 Low indoor room temperature protection 9.4.7.6 The timer function will not change the
In drying mode, if room temperature is lower AC current operation mode. Suppose AC is off
than 10℃, the compressor will stop and not now, it will not start up firstly after setting the
resume until room temperature exceeds 12℃. “timer off” function. And when reaching the
9.4.5.4 Evaporator anti-freezing protection, setting time, the timer LED will be off and the
condenser high temperature protection and AC running mode has not been changed.
outdoor unit frequency limit are active and the 9.4.7.7 The setting time is relative time.
same as that in cooling mode.
9.4.5.5 The outdoor fan operates the same as 9.4.8 Sleep function mode
in cooling mode. 9.4.8.1 Operation time in sleep mode is 7 hours.
9.4.6 Forced operation function After 7 hours the AC quits this mode and turns
9.4.6.1 Enter forced operation function: off.
When the machine is off, pressing the touch 9.4.8.2. Operation process in sleep mode is as
button will carry the machine to forced auto follow:
mode. If pressing the button once again within When cooling, the setting temperature rises 1℃
5 seconds, the machine will turn into forced (be lower than 30℃) every one hour, 2 hours
cooling mode. later the setting temperature stops rising and
In forced auto, forced cooling or any other indoor fan is fixed as low speed.
operation mode, pressing touch button will turn When heating, the setting temperature
off the machine. decreases 1℃ (be higher than 17℃) every one
9.4.6.2 In forced operation mode, all general hour, 2 hours later the setting temperature
protections and remote control are available. stops rising and indoor fan is fixed as low speed.
9.4.6.3 Operation rules: (Anti-cold wind function has the priority)
Forced cooling mode: 9.4.8.3 Timer setting is available
The compressor runs at F2 frequency and 9.4.8.4 When user uses timer off function in
indoor fan runs as breeze. After running for 30 sleep mode (or sleep function in timer off mode),
minutes. the machine will turn to auto mode as if the timing is less than 7 hours, sleep function
24℃ setting temperature. will be cancelled when reaching the setting time.
Forced auto mode: If the timing is more than 7 hours, the machine
The action of forced auto mode is the same as will not stop until reaches the setting time in
normal auto mode with 24℃ setting sleep mode.
temperature. 9.4.9 Auto-Restart function
9.4.7 Timer function The indoor unit is equipped with auto-restart
34
function, which is carried out through an to start up now, the compressor will have 1
auto-restart module. In case of a sudden power minute delay when power on. Other conditions,
failure, the module memorizes the setting the compressor will have 3 minutes delay when
conditions before the power failure. The unit will restarts.
resume the previous operation setting (not
including swing function) automatically after 3 9.4.10 8℃ Heating(optional)
minutes when power returns. In heating operation, the preset temperature of
If the memorization condition is forced cooling the air conditioner can be as lower as 8℃,
mode, the unit will run in cooling mode for 30 which keeps the room temperature steady at 8℃
minutes and turn to auto mode as 24℃ setting and prevents household things freezing when
temp. the house is unoccupied for a long time in
If AC is off before power off and AC is required severe cold weather.

35
10. Troubleshooting

Safety

Electricity power is still kept in capacitors even the power supply is shut off. Do not forget to discharge the electricity
power in capacitor.

Electrolytic Capacitors
(HIGH VOLTAGE! CAUTION!)

For other models, please connect discharge resistance (approx.100Ω 40W) or soldering iron (plug) between +, -
terminals of the electrolytic capacitor on the contrary side of the outdoor PCB.

Note: The picture above is only for reference. The plug of your side may be different.

36
10.1 Indoor Unit Error Display

Operation lamp Timer lamp Display LED STATUS

☆ 1 time X E0 Indoor unit EEPROM parameter error

☆ 2 times X E1 Indoor / outdoor units communication error

☆ 3 times X E2 Zero-crossing signal detection error

☆ 4 times X E3 Indoor fan speed has been out of control

Indoor room temperature sensor T1 open circuit or short
☆ 5 times X E4
circuit
Evaporator coil temperature sensor T2 open circuit or
☆ 6 times X E5
short circuit
☆ 7 times X EC Refrigerant leakage detection
Outdoor temperature sensor T4 open circuit or short
☆ 2 times O F1
circuit
Condenser coil temperature sensor T3 open circuit or
☆ 3 times O F2
short circuit
Compressor discharge temperature sensor T5 open
☆ 4 times O F3
circuit or short circuit
☆ 5 times O F4 Outdoor unit EEPROM parameter error

☆ 6 times O F5 Outdoor fan speed has been out of control

☆ 1 times ☆ P0 IPM malfunction or IGBT over-strong current protection

☆ 2 times ☆ P1 Over voltage or over low voltage protection

High temperature protection of compressor top diagnosis
☆ 3 times ☆ P2
and solution
☆ 5 times ☆ P4 Inverter compressor drive error

37
10.2 Outdoor unit error display
 MWHNC09S/MRHNC09AS, MWHNC12S/MRHNC12AS

There’s a LED light on the outdoor PCB which is blue color.

After power on, it will be slow flash(0.2Hz) when the unit is in standby and quick flash (2.5Hz) if
the unit has some problems, it will be solid light when the unit is running.

38
 MWHNC09SA/MRHNC09ASA, MWHNC12SA/MRHNC12ASA:

There’s a LED light on the outdoor PCB which is blue color.

After power on, it will be slow flash(0.2Hz) when the unit is in standby and quick flash (2.5Hz) if
the unit has some problems.


39
 MWHNC18S/MRHNC18AS:

LED1 (red) LED2 (yellow) LED3 (red) & LED4 (green)

standby operating
LED2 slow flashing(0.2Hz) on
LED1 on on
The picture of PCB above is only for reference.
LED 1 is a red light and for the PCB POWER display.
LED 2 is a yellow light. After power on, it will be slow flash(0.2Hz) when the unit is in standby and quick
flash (2.5Hz) if the unit has some problems.
LED 4(green) and LED3 (red) are two lights controlled by the compressor drive chip. Below are
meanings for those lights.

40
 LED4 LED3
No. Problems IU display
(Green) (Red)
1 standby for normal O X

2 Operation normally X O

3 IPM malfunction or IGBT over-strong current protection ☆ X P0

4 Over voltage or too low voltage protection O O P1

5 Over voltage or too low voltage protection O ☆ P1

6 Inverter compressor drive error X ☆ P4

7 Inverter compressor drive error ☆ O P4

8 Inverter compressor drive error ☆ ☆ P4

O（light） X（off） ☆（2.5Hz flash）

MWHNC24S/MRHNC24AS:

There’s a LED light on the outdoor PCB which is blue color.

After power on, it will be slow flash(0.2Hz) when the unit is in standby and quick flash (2.5Hz) if
the unit has some problems.

41
10.3 Diagnosis and Solution
10.3.1 EEPROM parameter error diagnosis and solution(E0/F4)
Error Code E0/F4

Malfunction decision Indoor or outdoor PCB main chip does not receive feedback
conditions from EEPROM chip.
Supposed causes ● Installation mistake
● PCB faulty
Trouble shooting:
Shut off the power supply and
turn it on 5 seconds later. Is it
still displaying the error code ?

Yes

If the EEPROM chip

is welded on main
PCB, replace the
main PCB directly.
Otherwise, check No Correct the connection .
whether the
EEPROM chip
plugged in main PCB
well?

Yes

Replace the main PCB.

EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed
voltage. For the location of EEPROM chip, please refer to the below photos.

Indoor PCB Outdoor PCB

Note: The two photos above are only for reference, it’s may be not same totally with the ones on
your side.
42
10.3.2 Indoor / outdoor unit’s communication diagnosis and solution(E1)
Error Code E1

Malfunction decision Indoor unit does not receive the feedback from outdoor unit during
conditions 110 seconds and this condition happens four times continuously.
Supposed causes ● Wiring mistake
● Indoor or outdoor PCB faulty
Trouble shooting:

Power off, then turn on the unit 5 seconds

later(reconnect the power wire).Is the error
still displaying after several minutes?

Yes

Measure Vs, is it moving alternately

with positive value?
Yes
(Vs is the voltage between L2 and S
of outdoor unit. Connect the red pin of
multimeter with L2 port, black pin with
S port) No

Yes

Check all the wiring with outdoor

u n i t s . Is the wiring to the outdoor
m a i n PCB connect e d correctly? I s
the reactor connected well?

Yes

M ea s u r e t h e r e s i s t a nc e o f t h e
Check all the wiring with indoor units.
reactor(The one without capacitor).
Is the wiring to the indoor main PCB
If it is zero ,follow the below step. If
connected correctly?
not, replace a new reactor.

Yes

Replace the outdoor main PCB. Replace the indoor main PCB.

Power on. Is the error extinguished? Power on. Is the error extinguished?

No
No

Replace the indoor main PCB. Replace the outdoor main PCB.

43
 Remark:
Use a multimeter to test the DC
voltage between L2 port and S port of
outdoor unit. The red pin of
multimeter connects with L2 port
while the black pin is for S port.

When AC is normal running, the

voltage will move alternately between
-50V to 50V.

If the outdoor unit has malfunction,

the voltage will move alternately with
positive value.

While if the indoor unit has

malfunction, the voltage will be a
certain value.

Remark:
Use a multimeter to test the
resistance of the reactor which does
not connect with capacitor.
The normal value should be around
zero ohm. Otherwise, the reactor
must have malfunction and need to
be replaced.

44
10.4.3 Zero crossing detection error diagnosis and solution(E2)
Error Code E2

Malfunction decision When PCB does not receive zero crossing signal feedback for 4
conditions minutes or the zero crossing signal time interval is abnormal.
Supposed causes ● Connection mistake
● PCB faulty
Trouble shooting:

45
10.4.4 Fan speed has been out of control diagnosis and solution(E3)
Error Code E3

Malfunction decision When indoor fan speed keeps too low (300RPM) for certain time,
conditions the unit will stop and the LED will display the failure.
Supposed causes ● Wiring mistake
● Fan ass’y faulty
● Fan motor faulty
● PCB faulty
Trouble shooting:

46
Index 1:
1.Indoor AC fan motor
Measure the resistance value of each winding by using the tester.

For the definite value of the resistance, refer to page61 and page64.
Index2:
1: Indoor AC fan motor
Power on and set the unit running in fan mode at high fan speed. After running for 15 seconds,
measure the voltage of pin1 and pin2. If the value of the voltage is less than 100V(208~240V power
supply)or 50V(115V power supply), the PCB must have problems and need to be replaced.

2.Outdoor DC Fan Motor(control chip is in outdoor PCB)

NO. 1 2 3 4 5
Color Orange Grey White Pink Black
Signal Hu Hv Hw Vcc GND

Color Red Blue Yellow

Signal W V U
1) Release the UVW connector. Measure the resistance of U-V, U-W, V-W. If the resistance is not
equal to each other, the fan motor must has problems and need to be replaced. Otherwise, go to
step 2.
2) Power on and when the unit is in standby, measure the voltage of pin4-5 in feedback signal
47
 connector. If the value is not 5V, change the PCB. Otherwise, go to step 3.
3) Rotate the fan by hand, measure the voltage of pin1-5, pin 2-5 and pin 3-5 in feedback signal
connector. If any voltage is not positive voltage fluctuation, the fan motor must has problems and
need to be replaced.

48
10.4.5 Open circuit or short circuit of temperature sensor diagnosis and solution(E5)
Error Code E5

Malfunction decision If the sampling voltage is lower than 0.06V or higher than 4.94V,
conditions the LED will display the failure.
Supposed causes ● Wiring mistake
● Sensor faulty
Trouble shooting:

49
10.4.6 Refrigerant Leakage Detection diagnosis and solution(EC)
Error Code EC

Malfunction decision Define the evaporator coil temp.T2 of the compressor just starts
conditions running as Tcool.
In the beginning 5 minutes after the compressor starts up, if T2
＜Tcool－2℃ does not keep continuous 4 seconds and this
situation happens 3 times, the display area will show “EC” and
AC will turn off.

Supposed causes ● T2 sensor faulty

● Indoor PCB faulty
● System problems, such as leakage or blocking.
Trouble shooting:

50
10.4.7 IPM malfunction or IGBT over-strong current protection diagnosis and solution(P0)
Error Code P0

Malfunction decision When the voltage signal that IPM send to compressor drive chip
conditions is abnormal, the display LED will show “P0” and AC will turn off.
Supposed causes Wiring mistake; IPM malfunction; Outdoor fan ass’y faulty
Compressor malfunction; Outdoor PCB faulty

Trouble shooting:

Remark：
1) MWHNC09S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 385Ω at 20℃(68℉)
2) MWHNC09SA, MWHNC12SA models: Measure the black pin and red pin of the motor connector, the resistance
should be around 50Ω at 20℃(68℉)
3) MWHNC12S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 293Ω at 20℃(68℉)
4) MWHNC18S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 84.5Ω at 20℃(68℉)
5) MWHNC24S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 88.5Ω at 20℃(68℉)

51
 P-U

P-V

52
 P-W

P-N

53
10.4.8 Over voltage or too low voltage protection diagnosis and solution(P1)
Error Code P1

Malfunction decision An abnormal voltage rise or drop is detected by checking the

conditions specified voltage detection circuit.
Supposed causes ● Power supply problems.
● System leakage or block
● PCB faulty
Trouble shooting:

Disconnect the unit with power

Check if the power supply is
No supply and try to restart the unit
normal.
when power supply gets normal .

Yes

Check if all the connections Correct the connections or replace

No
and wires are good ? the wires.

Yes

Power on and when the unit is in

standby, check if the voltage
between P and N is around DC
310 V or 340V or 380V? For different
Replace the IPM board if it is separate
kinds of units, the voltage differs . No
with main PCB.
Consult with technical engineer to
get definite value. Then start up the
unit, measure the voltage between
P and N. Is it in 220V~400V?

Yes

Replace outdoor main PCB .

Remark:
Measure the DC voltage
between P and N port.
The normal value should
be around 310V.

54
10.4.9 High temperature protection of compressor top diagnosis and solution(P2)
Error Code P2

Malfunction decision If the sampling voltage is not 5V, the LED will display the failure.
conditions
Supposed causes ● Power supply problems.
● System leakage or block
● PCB faulty
Trouble shooting:

55
10.4.10 Inverter compressor drive error diagnosis and solution(P4)
Error Code P4

Malfunction decision An abnormal inverter compressor drive is detected by a special

conditions detection circuit, including communication signal detection,
voltage detection, compressor rotation speed signal detection
and so on.
Supposed causes Wiring mistake; IPM malfunction; Outdoor fan ass’y faulty
Compressor malfunction; Outdoor PCB faulty
Trouble shooting:

Remark：
1) MWHNC09S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 385Ω at 20℃(68℉)
2) MWHNC09SA, MWHNC12SA models: Measure the black pin and red pin of the motor connector, the resistance
should be around 50Ω at 20℃(68℉)
3) MWHNC12S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 293Ω at 20℃(68℉)
4) MWHNC18S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 84.5Ω at 20℃(68℉)
5) MWHNC24S models: Measure the black pin and red pin of the motor connector, the resistance should be
around 88.5Ω at 20℃(68℉)

56
Main parts check
1. Temperature sensor checking
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.

Temperature Sensors.
Room temp.(T1) sensor,
Indoor coil temp.(T2) sensor,
Outdoor coil temp.(T3) sensor,
Outdoor ambient temp.(T4) sensor,
Compressor discharge temp.(T5) sensor.
Measure the resistance value of each winding by using the multi-meter.

57
Appendix 1 Temperature Sensor Resistance Value Table for T1,T2,T3,T4 (℃--K)
℃ ℉ K Ohm ℃ ℉ K Ohm ℃ ℉ K Ohm ℃ ℉ K Ohm
-20 -4 115.266 20 68 12.6431 60 140 2.35774 100 212 0.62973
-19 -2 108.146 21 70 12.0561 61 142 2.27249 101 214 0.61148
-18 0 101.517 22 72 11.5 62 144 2.19073 102 216 0.59386
-17 1 96.3423 23 73 10.9731 63 145 2.11241 103 217 0.57683
-16 3 89.5865 24 75 10.4736 64 147 2.03732 104 219 0.56038
-15 5 84.219 25 77 10 65 149 1.96532 105 221 0.54448
-14 7 79.311 26 79 9.55074 66 151 1.89627 106 223 0.52912
-13 9 74.536 27 81 9.12445 67 153 1.83003 107 225 0.51426
-12 10 70.1698 28 82 8.71983 68 154 1.76647 108 226 0.49989
-11 12 66.0898 29 84 8.33566 69 156 1.70547 109 228 0.486
-10 14 62.2756 30 86 7.97078 70 158 1.64691 110 230 0.47256
-9 16 58.7079 31 88 7.62411 71 160 1.59068 111 232 0.45957
-8 18 56.3694 32 90 7.29464 72 162 1.53668 112 234 0.44699
-7 19 52.2438 33 91 6.98142 73 163 1.48481 113 235 0.43482
-6 21 49.3161 34 93 6.68355 74 165 1.43498 114 237 0.42304
-5 23 46.5725 35 95 6.40021 75 167 1.38703 115 239 0.41164
-4 25 44 36 97 6.13059 76 169 1.34105 116 241 0.4006
-3 27 41.5878 37 99 5.87359 77 171 1.29078 117 243 0.38991
-2 28 39.8239 38 100 5.62961 78 172 1.25423 118 244 0.37956
-1 30 37.1988 39 102 5.39689 79 174 1.2133 119 246 0.36954
0 32 35.2024 40 104 5.17519 80 176 1.17393 120 248 0.35982
1 34 33.3269 41 106 4.96392 81 178 1.13604 121 250 0.35042
2 36 31.5635 42 108 4.76253 82 180 1.09958 122 252 0.3413
3 37 29.9058 43 109 4.5705 83 181 1.06448 123 253 0.33246
4 39 28.3459 44 111 4.38736 84 183 1.03069 124 255 0.3239
5 41 26.8778 45 113 4.21263 85 185 0.99815 125 257 0.31559
6 43 25.4954 46 115 4.04589 86 187 0.96681 126 259 0.30754
7 45 24.1932 47 117 3.88673 87 189 0.93662 127 261 0.29974
8 46 22.5662 48 118 3.73476 88 190 0.90753 128 262 0.29216
9 48 21.8094 49 120 3.58962 89 192 0.8795 129 264 0.28482
10 50 20.7184 50 122 3.45097 90 194 0.85248 130 266 0.2777
11 52 19.6891 51 124 3.31847 91 196 0.82643 131 268 0.27078
12 54 18.7177 52 126 3.19183 92 198 0.80132 132 270 0.26408
13 55 17.8005 53 127 3.07075 93 199 0.77709 133 271 0.25757
14 57 16.9341 54 129 2.95896 94 201 0.75373 134 273 0.25125
15 59 16.1156 55 131 2.84421 95 203 0.73119 135 275 0.24512
16 61 15.3418 56 133 2.73823 96 205 0.70944 136 277 0.23916
17 63 14.6181 57 135 2.63682 97 207 0.68844 137 279 0.23338
18 64 13.918 58 136 2.53973 98 208 0.66818 138 280 0.22776
19 66 13.2631 59 138 2.44677 99 210 0.64862 139 282 0.22231

58
Appendix 2 Temperature Sensor Resistance Value Table for T5 (℃--K)
℃ ℉ K Ohm ℃ ℉ K Ohm ℃ ℉ K Ohm ℃ ℉ K Ohm
-20 -4 542.7 20 68 68.66 60 140 13.59 100 212 3.702
-19 -2 511.9 21 70 65.62 61 142 13.11 101 214 3.595
-18 0 483 22 72 62.73 62 144 12.65 102 216 3.492
-17 1 455.9 23 73 59.98 63 145 12.21 103 217 3.392
-16 3 430.5 24 75 57.37 64 147 11.79 104 219 3.296
-15 5 406.7 25 77 54.89 65 149 11.38 105 221 3.203
-14 7 384.3 26 79 52.53 66 151 10.99 106 223 3.113
-13 9 363.3 27 81 50.28 67 153 10.61 107 225 3.025
-12 10 343.6 28 82 48.14 68 154 10.25 108 226 2.941
-11 12 325.1 29 84 46.11 69 156 9.902 109 228 2.86
-10 14 307.7 30 86 44.17 70 158 9.569 110 230 2.781
-9 16 291.3 31 88 42.33 71 160 9.248 111 232 2.704
-8 18 275.9 32 90 40.57 72 162 8.94 112 234 2.63
-7 19 261.4 33 91 38.89 73 163 8.643 113 235 2.559
-6 21 247.8 34 93 37.3 74 165 8.358 114 237 2.489
-5 23 234.9 35 95 35.78 75 167 8.084 115 239 2.422
-4 25 222.8 36 97 34.32 76 169 7.82 116 241 2.357
-3 27 211.4 37 99 32.94 77 171 7.566 117 243 2.294
-2 28 200.7 38 100 31.62 78 172 7.321 118 244 2.233
-1 30 190.5 39 102 30.36 79 174 7.086 119 246 2.174
0 32 180.9 40 104 29.15 80 176 6.859 120 248 2.117
1 34 171.9 41 106 28 81 178 6.641 121 250 2.061
2 36 163.3 42 108 26.9 82 180 6.43 122 252 2.007
3 37 155.2 43 109 25.86 83 181 6.228 123 253 1.955
4 39 147.6 44 111 24.85 84 183 6.033 124 255 1.905
5 41 140.4 45 113 23.89 85 185 5.844 125 257 1.856
6 43 133.5 46 115 22.89 86 187 5.663 126 259 1.808
7 45 127.1 47 117 22.1 87 189 5.488 127 261 1.762
8 46 121 48 118 21.26 88 190 5.32 128 262 1.717
9 48 115.2 49 120 20.46 89 192 5.157 129 264 1.674
10 50 109.8 50 122 19.69 90 194 5 130 266 1.632
11 52 104.6 51 124 18.96 91 196 4.849
12 54 99.69 52 126 18.26 92 198 4.703
13 55 95.05 53 127 17.58 93 199 4.562
14 57 90.66 54 129 16.94 94 201 4.426
15 59 86.49 55 131 16.32 95 203 4.294
16 61 82.54 56 133 15.73 96 205 4.167
17 63 78.79 57 135 15.16 97 207 4.045
18 64 75.24 58 136 14.62 98 208 3.927
19 66 71.86 59 138 14.09 99 210 3.812

59
Appendix 3:
℃ 10 11 12 13 14 15 16 17 18 19 20 21 22
℉ 48 50 52 54 56 58 60 62 64 66 68 70 72
℃ 23 24 25 26 27 28 29 30 31 32 33 34 35
℉ 74 76 78 80 82 84 86 88 90 92 94 96 98

60
2.Compressor checking
Measure the resistance value of each winding by using the tester.

Position Resistance Value

DA108X1C-23EZ DA108X1C-20FZ3 DA130M1C-31FZ DA150S1C-20FZ
Blue - Red 1.1Ω 0.71Ω 1.77Ω 0.95Ω
Blue - Black (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉)
Red - Blue

61
3. IPM continuity check
Turn off the power, let the large capacity electrolytic capacitors discharge completely, and dismount the IPM. Use a digital
tester to measure the resistance between P and UVWN; UVW and N.
Digital tester Normal resistance value Digital tester Normal resistance value
(+)Red (-)Black (+)Red (-)Black
N U
U
∞ V
∞
P N
V (Several MΩ) W (Several MΩ)
W (+)Red

4: Indoor AC Fan Motor

Measure the resistance value of each winding by using the tester.

Position Resistance Value

RPG13B RPG15A RPG20B RPG28H RPG45B
Black - 530Ω±8% 75Ω±8% 381Ω±8% 183.6Ω±8% 112Ω±8% 118.5Ω±8%
Red (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉)
(Brand: (Brand: (Brand: (Brand: (Brand: (Brand: Broad
Welling) Welling) Welling) Welling) Welling) Ocean)
White - 315Ω±8% 150Ω±8% 267Ω±8% 206Ω±8% 82Ω±8% 78.5Ω±8%
Black (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉) (20℃/68℉)
(Brand: (Brand: (Brand: (Brand: (Brand: (Brand: Broad
Welling) Welling) Welling) Welling) Welling) Ocean)

62
5: Pressure On Service Port
Cooling chart:

ODT 75 85 95 105 115

℉(℃)
IDT （23.89） （29.44） （35） （40.56） （46.11）
BAR 70/59 8.2 7.8 8.1 8.6 10.1
BAR 75/63 8.6 8.3 8.7 9.1 10.7
BAR 80/67 9.3 8.9 9.1 9.6 11.2

ODT 95
℉(℃) 75 （23.89） 85 （29.44） 105 （40.56） 115 （46.11）
IDT （35）
PSI 70/59 119 113 117 125 147
PSI 75/63 124 120 126 132 155
PSI 80/67 135 129 132 140 162

ODT 95
℉(℃) 75 （23.89） 85 （29.44） 105 （40.56） 115 （46.11）
IDT （35）
MPA 70/59 0.82 0.78 0.81 0.86 1.01
MPA 75/63 0.86 0.83 0.87 0.91 1.07
MPA 80/67 0.93 0.89 0.91 0.96 1.12

12.0 

10.0 

8.0 

70/59
6.0 
75/63
80/67
4.0 

2.0 

0.0 
75 （23.89） 85 （29.44） 95 （35） 105 （40.56） 115 （46.11）

63
Heating Chart:

℉ ODT 57/53 47/43 37/33 27/23 17/13

(℃) IDT (13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56)
BAR 55 30.3 28.5 25.3 22.8 20.8
BAR 65 32.5 30.0 26.6 25.4 23.3
BAR 75 33.8 31.5 27.8 26.3 24.9

℉ ODT 57/53 47/43 37/33 27/23 17/13

(℃) IDT (13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56)
PSI 55 439 413 367 330 302
PSI 65 471 435 386 368 339
PSI 75 489 457 403 381 362

℉ ODT 57/53 47/43 37/33 27/23 17/13

(℃) IDT (13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56)
MPA 55 3.03 2.85 2.53 2.28 2.08
MPA 65 3.25 3.00 2.66 2.54 2.33
MPA 75 3.38 3.15 2.78 2.63 2.49

40.0 

35.0 

30.0 

25.0 
55
20.0 
65
15.0 
75
10.0 

5.0 

0.0 
57/53  47/43  37/33  27/23 17/13
(13.89/11.67) (8.33/6.11) (2.78/0.56) (‐2.78/‐5) (‐8.33/‐10.56)

64