Lynn moved

to Los Angeles...

John moved
to Australia...

The Johnsons
moved across town...
THE TRUSTED NAME IN THE MOVING INDUSTRY.

A
t Isaac’s Moving and Storage we still believe today in the principles that
defined our company when it was first established: integrity,
industry expertise, and old-fashioned hard work. We love what
we do and our passion for moving is reflected in our attention to the
smallest details and the care we give to each and every customer. We
believe in offering our customers the services that they require, while
providing cost savings every step of the way, making every customer a
customer for life.

Isaac’s Moving and Storage makes moving easy, and we guarantee

quality service at a reasonable price. We are a fully licensed and experi-
enced relocation company equipped to handle local, long distance,
international and commercial moves. In addition to moving, we offer
packing, secure storage facilities and free box delivery.

Compare Isaac’s services with other moving companies. We are

confident that you will find our quality service, competitive price and mov-
ing expertise unmatched. So whether you are moving your home or office,
locally, long distance or around the world, call Isaac’s today for a
free consultation. You will then see why Isaac's is the Sensible Choice.

2
 integrity,
industry expertise
and old-fashioned
hard work
3
 OUR
SERVICES
Local Moving
Isaac’s Moving & Storage has been providing top quality local and long distance
relocation services to families and individuals around the country and across
town. When you move with Isaac’s, you can depend on honest, reliable
service and unmatched quality. From initial packing to moving in, Isaac’s
provides you with the support you need and the care you deserve. Our
expert team of consultants, movers, and drivers take special care of your
valuable items, from the moment you call us, until your belongings are
unpacked and carefully placed in your new home.

Long Distance Moving

We’re one of the largest coast to coast long distance moving companies,
operating a large fleet of trucks and tractor trailers, specifically designed for long
distance moves. Our expert long distance drivers drive up and down the east
coast and across the country on regularly scheduled trips, moving thousands of
satisfied customers to their new homes and offices.

International Moving
Isaac’s Moving & Storage is the top choice for international relocations. For years, we
have been moving thousands of satisfied customers to every corner of the world.
Isaac’s has been the moving partner of choice for International businesses,
government agencies, and other international organizations who frequently
relocate employees and their families internationally. We make successful
international moves happen, and take care of all the details to ensure you and
your family a smooth transition to your new home abroad.

Packing & Moving Supplies

Isaac’s experienced movers and packers make certain that your household goods
are well protected during your move. We use advanced packing methods and
top quality packing supplies. We also provide moving materials and supplies at
each of our locations, or online at www.isaacsMoving.com.

Storage
Isaac's Moving & Storage offers convenient storage services, including self-storage and
commercial warehousing. Our newly constructed, fully licensed and insured
warehouse maintains top security for optimum protection. The storage area is
clean, orderly, environmentally controlled, and available for inspection at any time.

Commercial
Isaac's Moving & Storage provides comprehensive commercial moving services.
Whether you are moving an office or a commercial facility, Isaac's personalized
service can save you time and money by anticipating and planning ahead for any
unexpected challenges that could arise. Isaac's also offers commercial packing
services. We use a simple, yet efficient system to organize and pack commercial
items. Our coding system labels each room and article so that the moving crew
can place even the smallest files back into their designated areas.

4
A wide range
ALL
of services to meet

your moving and

storage needs...

5
THE MOVING
EXPERIENCE
For some, At Isaac’s Moving and Storage we take

customer service a customer-centric approach and strive to

provide the best quality customer care

is a department.
before, during and after your move.

When you first contact Isaac’s

us it is an
Moving and Storage, one of our account

For
representatives will listen attentively to
your needs, address your specific concerns,

attitude.
and answer all of your questions. When all of
the pertinent information has been gathered, a
comprehensive estimate will be generated for
you. We also provide free estimates via our
website at www.isaacsmoving.com

As your move day approaches, our professional moving consultants will assist you
with any concerns, questions, or last minute moving needs you may have.

On the day of your move, our experienced foremen will work with you to ensure
proper caution is taken in moving all household items from your home and placing
them in your new home where you want them. Finally, after the move, we will
mail you a questionnaire to rate our
services so that we can continue
to improve upon our commit-
ment to our customers.

6
YOU HAVE QUESTIONS? WE HAVE
ANSWERS
Over the years, we have been asked every
question imaginable. Here are some of the
most frequently asked questions:

QDo I have to be present on the day of my move?

Yes. However, if it is not possible to be present on the day of your move,

Q
you may designate a representative to be available to direct the movers.

If the closing of my new home is delayed, can Isaac's store my

household items overnight?

Q
Yes. We can store your household items at any one of our storage facilities.

I recently purchased a new home, can Isaac's protect my new floors?

Yes. We have the necessary materials to protect your floors.

QWhat is the best way to prepare a computer for safe transport?

If you have the original manufacturers box, we suggest that you pack your
computer in that box. If you do not have the original box, we have the

Q
necessary materials to safely pack your computer.

What is the cost of a move based on?

Our charges are based on the volume of items to be moved.

QAre the movers trained?

Our movers undergo extensive training on how to properly and
safely pack and transport household and unique items. A well-trained

Q
moving crew is the key to a safe move.

Is your equipment in good working order?

All of our trucks and equipment are modern and undergo regular maintenance.

QWill I be able to contact someone on my move day?

You will be assigned a contact person from the moment you first inquire
about our services. Your contact will be happy to assist you with any
questions or concerns you may
have regarding your move.

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TIPS FROM THE PACKING
EXPERTS
Isaac's provides
complete
packing services...

8
 ...but here are a few handy tips on
how to pack the items you
wish to pack yourself.

Dishpack Box
18" x 18" x 24" - Dishpack boxes are used to pack china, glassware
and assorted breakables. They can also be used to pack lamps, small
statues and vases. Dishpack boxes are also called china boxes.

Book Box
16.5" x 12.5" x 12.5" - Book boxes are used to
pack heavy items such as books, records, CD's,
computer software and small appliances.

Medium and Large Box

Linen – 18" x 18" x 16.5" - Large Box – 24" x 18" x 18"
Linen boxes are used to pack clothing, sheets and towels.
Additionally, large lightweight items such as toys,
blankets and pillows can be packed in linen boxes.

Picture Box
24" x 36" x 3.5" - Picture boxes are used to pack
pictures, mirrors and miscellaneous flat glass pieces.
The number of items that are able to fit into each
box depends on the dimensions of each item.

Wardrobe Box
18" x 18' x 51"- Wardrobe boxes have been designed with a
metal bar used to hang clothing within the box. You can fit approximately
a foot and a half of closet space into each wardrobe box. Miscellaneous
items such as shoes, cushions and stuffed animals can be placed in
the open space in the bottom of the box. This box can also be used
to hang unique items such as curtains and draperies.

Lamp Box
12" x 12" x 40" - Lamp boxes are used to pack halogen lamps, table
lamps or any tall lamp that can not be disassembled.

Banker, Letter, and Legal Boxes

15" x 12" x 10" - Banker boxes are used to pack letter
and/or legal files from your home or office. In one
direction, you can pack letter size files and in the other
direction you can pack legal size files. In addition, letter
boxes (24" x 13" x 11") are available to pack letter size
files and legal boxes (24" x 16" x 11") are available to
pack legal size files.

*boxes shown are not proportional or to scale.

9
HOW TO SELECT A MOVING
COMPANY
Many people
choosebasedmover
a
on price...

...However there are a number of other

factors
to consider
when you make your choice.
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References
Do you know anyone who has used a given mover? Try to get several references
for each mover being considered to ensure consistency. Anyone can have a good
or bad experience with a move so one reference is usually not reliable. Ask all
movers that give you an estimate for recent, written and callable references.

Better Business Bureau (BBB)

The BBB is a private organization that attempts to mediate disagreements between
businesses and consumers. They can be a good resource to measure a moving
company’s reputation. The BBB can be contacted to find out how many
complaints have been filed regarding the company, and how those
complaints have been responded to. Then, compare the number of com-
plaints with the number of moves performed per year. For example,
a mover that does 5,000 moves a year is bound to have more
complaints than a mover that does 500. The mark of a good
company is a low ratio of complaints filed versus the
number of moves performed.

Licensing
A licensed mover is certified by certain state
and federal agencies, and has demonstrated
basic qualifications for operating a moving
company. State agencies regulate local
moves, while the Department of
Transportation (D.O.T.) regulates inter-
state moves. A mover should be able to
provide their licensing number, either in
its advertisement or over the phone.

Valuation Coverage
A low price is no bargain if your treas-
ured possessions are damaged. Licensed
movers are required to provide limited
liability coverage at no additional cost. You
can usually purchase additional coverage
for an extra premium.

Workman's
Compensation
Licensed movers are also required to have
workman’s compensation insurance for their
movers. Failure to hire a company with this
insurance could mean liability on your part
for injuries a mover suffers on the job.

11
MOVING
CALENDAR
Eight Weeks Before
• Get a floor plan of your new residence and begin an inventory of all household goods to decide what
you want to keep and what you want to get rid of.
• Get estimates from several moving companies and find out from your insurance company whether
your homeowners policy covers your possessions during the move.
• Make a file for all moving receipts and papers.

Six Weeks Before

• Start looking for good health-care professionals in your new location.
• Fill out and send post-office change of address cards.

Four Weeks Before

• Send furniture, curtains, and carpets for repair or cleaning as needed.
• Begin to use up food.
• Gather valuable personal papers that you may need upon arrival at your destination, including medical,
and dental records, birth certificates, etc.

Three Weeks Before

• Arrange to have utilities disconnected in your present home, and connected at your new home.
• Transfer car registration and insurance records. Notify State Motor Vehicle Bureau of your new address.
• Arrange for child care on moving day, if necessary.

Two Weeks Before

• Arrange to move your pets.
• Dispose of all items too dangerous to move.

One Week Before

• Transfer all bank accounts. Buy traveler’s checks. Withdraw items and close safety deposits boxes.
• Cancel newspaper delivery.
• Have enough medication to last at least two weeks. Have prescriptions forwarded to a new pharmacy.
• Make arrangements to pay for your move.

Two Days Before

• Defrost and dry refrigerators and freezers to be moved.
• Set aside valuable items to carry with you.
• Disconnect appliances and electronics.

Moving Day
• Be available to answer questions and give directions to the movers and stay until they are finished.
• Accompany driver for inventory of your household goods.
• Notify the driver where you can be reached.

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 MOVING WITH
CHILDREN
Moving to a new home can affect your children in many
different ways. You can help ease their concerns by turning
the move into a positive adventure for the entire family.

Here are a few important tips:

• Talk to your children about the move. Tell them about their new
home and community, schools, and other areas of interest.
• Help your children learn about the new area. They’ll be a lot more
excited if you can tell them about the great new playgrounds,
schools, parks or other amenities they can look forward to.
• Before you start packing, take pictures of each room in your
home. This creates a tangible record that can help ease
children’s anxieties in the short term, and trigger fond
memories years later.
• Show your kids pictures of their new home and neighbor-
hood, and if possible take them for a few visits before the
actual move.
• Help your children collect e-mail addresses and telephone
numbers of their old friends.
• Throw a nice “going a way” party.
• Involve your kids in the packing process. Older kids can put
their own belongings in boxes, and kids of all ages will
enjoy decorating the boxes containing their things.
• While the move is in progress, think about
having a friend or a sitter come and spend
time with your kids, or send them out for
the day on a fun activity.

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CUSTOMER
TESTIMONIALS
Don’t just take our
word for it, see what
Isaac’s customers
have to say...
“The movers set new standards for hard work – WOW!” L. Smith

“The moving team who helped me move to Maine were very

courteous and helpful. They made it easy!” I. Collins

“My move went extremely well. The moving team was like a well oiled
machine. They took care of last minute items without direction.” John S.

“The 3 guys who executed the move were very punctual (even early the
first day for pick-up) and were professional, thorough and efficient.”
T. Daniels
“Very pleasant moving experience. Everyone was very efficient, courteous
and professional. Movers were excellent.” Martin K.

“Outstanding job all around – all areas” PE Harper

“The lead mover and his helper did a fantastic job moving our things
– great, hard working crew!! J. Clark

“The young men who moved us were very efficient! Everything went smoothly.” Karen H.

“I wanted to let you know how much I appreciated the work of my moving team. They
exceeded my expectations of efficiency and care. Not only did they show up before the scheduled
time but also the job was completed sooner than the quote. The lead mover did a great job of
directing his crew and I could not have been happier with the end result.” Louise M.

1-800-640-0450
www.IsaacsMoving.com
E-mail: [email protected]

Massachusetts New Hampshire Rhode Island Pennsylvania

181 Campanelli Parkway One New Hampshire Avenue 56 Pine Street 4309 G Street
Stoughton, MA 02072 Portsmouth, NH 03801 Providence, RI 02903 Philadelphia, PA 19124
Phone: 781-436-4700 Phone: 603-610-0166 Phone: 401-223-0064 Phone: 215-563-3700

We are proud Members of the following organizations:

14 &