NADA Data 2022
NADA Data 2022
NATIONAL
AUTOMOBILE
DEALERS
ASSOCIATION
Overview
The NADA Data financial profile of new-car dealerships is now published twice a year—as a full
annual review at year-end and as a midyear update.
This 2022 full-year review features the many major milestones achieved by the retail auto industry
during the first half of 2022, including such highlights as:
• The nation’s 16,773 franchised light-vehicle dealers sold 13.7 million light-duty vehicles.
• Total light-vehicle dealership sales topped $1.2 trillion.
• Dealerships wrote more than 265 million repair orders, with service and parts sales totaling
more than $137 billion.
The 13.7 million new light-vehicles sold represented a decline of 8% compared with 2021 and the
lowest full-year sales total since 2012. Despite the low volume, the average franchised dealership had
a strong year. Sales for the average dealership totaled $71.8 million, an increase of 1.2% compared
Patrick Manzi with 2021.
Chief Economist, NADA
New light-vehicle inventory was the big story for the industry in 2022. At the beginning of the year, new
light-vehicle inventory—which was near a historic low of 1.1 million units—remained constrained
through much of 2022. But the OEMs were able to increase production in the second half of the year
and end 2022 with 1.7 million new light vehicles on the ground and in transit. The microchip shortage
will still impact vehicle production in 2023, but not nearly as much as in 2021 and 2022. We expect
inventory to continue building slowly throughout 2023 and reach nearly 2.2 million units by year-end.
The shift to electric vehicles also has been a big focus, and 2022 was the best year yet for sales of
battery electric vehicles (BEVs). Sales of new BEVs reached nearly 739,000 units in 2022, up 61%
compared with 2021. Franchised dealers also captured a larger share of the BEV pie in 2022, with
their BEV sales totaling almost 260,000 units—the best BEV sales year to date for their dealerships.
At the end of 2022, franchised dealerships captured 35% of the new BEV market, and we expect this to
continue as more BEV models are released by the legacy OEMs in the coming years.
To improve the breadth of information provided in NADA Data, we offer a section focusing on the new-
and used-vehicle consumer, with in-depth data from Experian. These stats include average monthly
payment, average loan term, percentage of vehicles leased and more.
Note: NADA Data was first published in 1979, and some of the methodology and data sources have naturally changed along the way.
Therefore, previous reports may not be directly comparable with the current version.
CONTENTS
New Light-Vehicle Dealerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Dealership Financial Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
New Light-Vehicle Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Used-Vehicle Department. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service and Parts Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Body Shop Department. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dealership Advertising. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Employment and Payroll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
New- and Used-Vehicle Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1,303
Arkansas 211 New Jersey 455
27
Illinois 700 Rhode Island 52
16,773
Maryland 307 Virginia 455
Missouri 370
Total U.S. 16,773
Montana 93
Source: NADA
Number of dealerships 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
1-5 95.5% 95.0% 94.8% 94.4% 94.2% 93.9% 93.8% 93.5% 93.0% 92.4%
6-10 3.2% 3.4% 3.5% 3.8% 4.0% 4.1% 4.2% 4.3% 4.5% 4.9%
11-25 1.1% 1.4% 1.5% 1.5% 1.6% 1.6% 1.7% 1.7% 2.0% 2.2%
26-50 0.1% 0.1% 0.1% 0.1% 0.1% 0.2% 0.3% 0.3% 0.3% 0.4%
Greater than 50 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.2% 0.2%
Source: NADA
20.9%
20%
18.4% 18.1%
16.7%
15.5%
15%
10.4%
10%
5%
0%
1-149 150-299 300-499 500-749 750-1,499 1,500+
Source: NADA
Source: NADA
$1,250 $80
$1,205.36
$1,184.39
75
1,150
■ All dealerships (left scale)
in billions of dollars
$71.86 70
$71.02
$1,025.80 $1,026.82
1,050 65
$1,002.62 $980.25
$995.64
$61.55 60
$938.49 $61.23
$59.59 $59.67
950 $58.97
$56.72 55
■ Average per dealership (right scale)
in millions of dollars
850 50
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
Service Service
and parts and parts
11.1% 12.0%
2021 2022
Source: NADA
1.9
0.3 0.4
0.4 0.2
1.1 0.7
1.4
0.5 0.2 1.4 5.7 2.0
0.1 3.6 0.3
1.0
0.8 3.8
0.5 3.5 3.3
0.9
1.0 3.4 1.6 0.3
1.8 0.5
11.8 2.2 1.8
0.7 1.9 0.9
2.8
1.7
2.4 0.5 2.8 0.7 1.4
1.3 3.1
0.7
9.6 1.4
0.2
8.7
HI
0.5
■ <1.0% ■ 1.0-2.0% ■ 2.1-3.0% ■ 3.1-4.0% ■ 4.1-6.0% ■ 6.1-8.0% ■ 8.1-10.0% ■ >10.0% ■ data not avai
1,672,686
2017 1,020 $34,670
38 27
2021 895 $42,379
NEW-VEHICLE
2022 819 $46,287 DAYS’ SUPPLY
domestic import
Source: Wards Intelligence, NADA
115
113
112
110 109 109
110
10,882,191
104 104 NEW LIGHT-DUTY
105 TRUCK SALES
102
13,734,203
100
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
TOTAL LIGHT-DUTY
VEHICLE SALES
12
17.0%
Auction
9
purchase
41.1%
Trade-in on
13.5% new vehicle
Street
6 purchase
24.3%
Trade-in on
used vehicle
3
0 Source: NADA
2018 2019 2020 2021 2022
Source: NADA
Average Retail Selling Price of Used Vehicles Average Dealership Used-Vehicle Retail Sales per
Sold by New-Vehicle Dealerships, by Year Used-Vehicle Salesperson, by Year
In thousands
$32
160 148 146
$30,736 143
134 134 138 137
132
30
120
28
$26,709
80
26
24 40
$22,027
$21,094
22 0
$19,886 $20,586 2015 2016 2017 2018 2019 2020 2021 2022
$19,400 $20,009
20
Source: NADA
18
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
14 Warranty $9.58
$9.58 $10.13
Sublet $4.36
$5.43
7 Internal $10.13
$4.09 $4.36
Other $5.43
0
Customer Customer Warranty Sublet Internal Other
mechanical body Total service labor $59.79
Source: NADA
15 Counter $4.28
$11.98 Warranty $11.98
10 Internal $7.54
$8.27
$7.54
$4.14 $4.28 Other $8.27
5
Total parts $81.78
0
Customer Customer Wholesale Counter Warranty Internal Other Source: NADA
mechanical body
Source: NADA
80
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
Total service and parts sales per customer repair order $432
Total service and parts sales per warranty repair order $440
Source: NADA
112.65
100
48.70 45.31
50 38.58
13.51
0
Customer Service Warranty Internal Express
mechanical contract claim service
Source: NADA
30
15
0
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
0
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
In dollars
$1,000
$929.93
900
$793.02
800
$741.78 $725.14 $730.46 $719.64
$717.02 $715.92
700
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
$8.57
8 $8.19
$7.48
7
6
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
$718
700
$640
650
$633 $629 $624
$602
$606
$582
600
550
2015 2016 2017 2018 2019 2020 2021 2022
Source: NADA
7.8%
TV
10.2%
Direct mail
6.5%
68.2%
Internet
Source: NADA
By media used
Average of
all dealerships $8.57 billion
TOTAL DEALERSHIP
Newspapers $14,391
ADVERTISING EXPENDITURES
Radio $39,730
Television $52,229
Internet $348,493
Other $23,072
Total $511,059
Source: NADA
Average Average
Total number, Total number,
State number per State number per
all dealers all dealers
dealership dealership
Alabama 15,004 54 North Carolina 35,218 61
Alaska 1,778 66 North Dakota 3,776 52
Arizona 23,891 96 Ohio 41,155 57
Arkansas 9,260 44 Oklahoma 13,308 53
California 108,791 83 Oregon 13,011 59
Colorado 18,396 73 Pennsylvania 46,111 53
Connecticut 12,533 50 Rhode Island 3,203 62
Delaware 3,708 69 South Carolina 15,823 62
Florida 83,716 92 South Dakota 4,183 50
Georgia 33,874 70 Tennessee 21,688 63
Hawaii 3,995 59 Texas 98,939 80
Idaho 6,390 63 Utah 10,774 76
Illinois 41,788 60 Vermont 2,879 37
Indiana 22,083 55 Virginia 30,155 66
Iowa 12,156 45 Washington 21,118 69
Kansas 9,371 46 West Virginia 6,066 46
Kentucky 12,646 55 Wisconsin 22,751 49
Louisiana 15,432 55 Wyoming 1,993 42
Maine 5,424 49
Maryland 21,742 71 Total U.S. 1,069,633 64
Massachusetts 20,924 54
Source: Bureau of Labor Statistics, NADA
Michigan 34,416 56
Minnesota 19,083 57
Mississippi 8,317 47
Missouri 21,584 58
Montana 3,914 42
Nebraska 7,296 47
Nevada 9,244 92
New Hampshire 6,319 48
64
New Jersey 30,082 66
DEALERSHIP EMPLOYEES
1,069,633
New Mexico 6,314 56
New York 48,234 56 Average per
dealership
22.9%
900 50
2015 2016 2017 2018 2019 2020 2021 2022 Source: NADA
Source: Bureau of Labor Statistics, NADA
Arizona $2.21 $8.91 Kansas $0.69 $3.38 New Hampshire $0.66 $5.06
Arkansas $0.74 $3.50 Kentucky $1.00 $4.29 New Jersey $3.15 $6.93
California $11.35 $8.71 Louisiana $1.25 $4.43 New Mexico $0.50 $4.45
Colorado $1.66 $6.57 Maine $0.43 $3.88 New York $4.52 $5.27
Connecticut $1.10 $4.40 Maryland $1.92 $6.27 North Carolina $2.95 $5.15
Delaware $0.30 $5.63 Massachusetts $2.06 $5.35 North Dakota $0.26 $3.64
Illinois $3.42 $4.89 Montana $0.29 $3.11 Rhode Island $0.26 $4.97
15,000
Market Share of New-Vehicle
10,000 Financing by Lender Type
5,000
Q4 2021
0
Q4 2021 Q4 2022
51.6%
Captive
Percentage of Vehicles Leased
■ New ■ Used
35% 29.7%
Bank 13.7%
Credit
30 Union
24.0%
25 0.8% 4.1%
BHPH/Other Finance
20
17.2% Q4 2022
15
11.2% 11.1% 48.4%
10 Captive
5 20.3%
23.7% Credit
Union
0 Bank
Q4 2021 Q4 2022
2.4% 5.2%
Source for all charts on this page: Experian Automotive. For more information, visit experian.com/automotive. BHPH/Other Finance
200
1.5% 8.5%
85+ mos. 1-48 mos.
0
New Used Q4 2022
Average Loan Term in Months
72
38.1%
61-72 mos.
■ Q4 2021 ■ Q4 2022
70 69.6
69.4 Q4 2022 32.5% 16.9%
73-84 mos. 49-60 mos.
68.0
68 Q4 2021
67.4
66 1.6% 10.9%
85+ mos. 1-48 mos.
64
62
60
New Used
Source for all charts on this page: Experian Automotive. For more information, visit experian.com/automotive.
12
10.3%
10
6.1%
8
8.2%
6
3.9%
4
0
Q4 2021 Q4 2022
13.9% 13.2%
28.9% Near prime 29.9% Near prime
Super prime Super prime
51.7% 51.5%
Prime Prime
2021 2022
Source for all charts on this page: Experian Automotive. For more information, visit experian.com/automotive.