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ATLIQ MART - Supply Chain Project

Atliq Mart's key customers did not renew contracts due to declining customer service levels, measured by supply chain KPIs. Analysis found line and volume fill rates declined in major cities by up to 1.8% from March to August 2022. The overall on-time percentage dropped 0.7%, impacting warehouses and distribution. Coolblue was identified as suffering the most, with declines in on-time-in-full of 1.42% and on-time of 1.42%. Biscuits and butter products saw the largest declines in line fill rate and volume fill rate respectively. Dashboards were created to demonstrate analytics and insights across logistics KPIs.

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Mohit Jhurani
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69 views2 pages

ATLIQ MART - Supply Chain Project

Atliq Mart's key customers did not renew contracts due to declining customer service levels, measured by supply chain KPIs. Analysis found line and volume fill rates declined in major cities by up to 1.8% from March to August 2022. The overall on-time percentage dropped 0.7%, impacting warehouses and distribution. Coolblue was identified as suffering the most, with declines in on-time-in-full of 1.42% and on-time of 1.42%. Biscuits and butter products saw the largest declines in line fill rate and volume fill rate respectively. Dashboards were created to demonstrate analytics and insights across logistics KPIs.

Uploaded by

Mohit Jhurani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PRATI ISSHH

PRAT +91 7 0 5 7 0 71050 prat i [email protected]


prat a gvekar@gm http
www.s l i :n/k/ew ww.linkedin.c
din.com/in/pratishn
NAGV m agve k a r
NAGVEEKKAAR R ail.c o m om/i n / p r a tishnagvekar

Atliq Mart Supply Chain Project


Domain & Process Supp l y C h ain Tool Stack Used MySQL, Power BI

PROBLEM PROB L E M AREA

Atliq Mart company key customers did not renew the


contract due to drop in customer service levels.
D e l i very Service
L e v e l has declin e d

Mart Customers
Fig. Typical logistic process
Implication
Loss o f k e y c u s t o mers led to decre a s e s i n p r o f itability of the b u s i n e s s
Objectives
Creat e a D a s h b o ard to demonstrat e analytics across all major logist i c s K P I ’ s
Find o u t w h i c h a r e top customers and which customers suffered the m o s t
Find o u t h o w b a d is the service lev el

APPROACH

Steps Findings & Impact Deliverables


Understood processes and major Line Fill Rate = order lines fulfilled / lines
ordered NA
KPI’ s involved in supply chain
Volume Fill rate = total quantity shipped /
operations total quantity ordered
KPI' s f o r m ajor citie s declined from 0.3 t o
Analyzed at city level to identify 1.8% from M a r to Aug 2022.
Over a l l OT% has d r o p ped by 0.7% whi c h Dashboard
impacts on KPI’s
will h a v e impl i c a t i ons on warehouse &
dist r i b u t i o n team

Identified customers most Customer name: Coolblue suffered the


effected by the decline in most with Decline in OTIF 1.42%, OT Dashboard
customer service level 1.42% and LIFR 3.85%

Identified top product most ordered.


Analyzed data at products level LIFR declined for AM Biscuits 250 Dashboard
KPI’s LIFR & VOFR. 8 . 3 8 %. V O F R d e c l i n e d f o r A M B u t t e r 2 5 0
1.66%

GROWTH EXPERIENCED
Understood Supply Increased Power BI Proficiency: Learned Effective Data
chain Processes: Used P o w e r BI for Data Cleaning, Visualization: Used data to
Understood Tran s f o r m ation & visualization. Used to o l s l i k e identify insights and to
operational Book m a r ks to create switch buttons,
processes and major visualize the data using
navi g a t i o n, Dax, Conditional formatting,
KPI’s involved in Spar k l i n e s, Filters etc. Also used MySQL Dashboard and share the
logistics and supply aggr e g a t e functions, joins etc. to identify insights using reports with
chain domain insi g h t s . stakeholders
NameI S H
PRAT +91 7
X 0X5X7X0X71050
XXXXX prat i s 2
xyz1 h n3a@ gmail.com
[email protected] link
http se: /d/ w
i nww.linkedin.com/in/
. c o m/profile _url
NAGV E K A R m prat i s h n a gvekar

APPENDIX

Terminologies

Orders: a unique request placed by a customer on a given date


Line Fill Rate: order lines fulfilled / lines ordered
Volume Fill rate: total quantity shipped / total quantity ordered
On Time: when all the line items inside the order is delivered on time.
In Full: when all the line items inside the order are delivered In Full.
OTIF: when all the line items inside the order are delivered In Full and ON Time
Ratings: Mean of all KPI’s for a particular Customer

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