221TE4L

English
231TE4L

www.philips.com/welcome

EN Notice & important information 2

User manual 5

Troubleshooting 26

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 Model
www.philips.com/support Serial

Country Telephone number

Argentina 0800 3330 856
Brazil 0800-7254101

Register your product and get support at

www.philips.com/welcome
This information is correct at the time of press. For updated information, see www.philips.com/support.

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 Contents 8 Settings
Language 16
16

English
Exhibition Time 16
1 Notice 2 Parental Lock 17
Date and Time 17
Sleep 18
2 Important 3 Blue Screen 18
The most updated user manual on line 4 Auto Power-Off 19
E-Sticker 19
3 Get started and connect your CC On Mute 20
devices 5 Color System 20
Back connector 5 PC 21
Side connector 6
9 Multimedia 22
4 Controls 7 View Photos 22
Side control buttons 7 Music Player 22
Remote control 7
10 Pixel policy 23
5 Start to use 9
Switch your monitor on/off or to standby 9 11 Troubleshooting 26
Switch channels 9 General monitor issues 26
Watch connected devices 10 TV channel issues 26
Adjust monitor volume 10 Picture issues 26
Sound issues 27
6 Product information 11 HDMI connection issues 27
Supported display resolutions 11 Computer connection issues 27
Tuner/Reception/Transmission 11 Contact us 27
Remote control 11
Power 11
Supported monitor mounts 11

7 TV/Channel installation 12
Using TV signal as the input source 12
Add Channels 12
TV Signal Source 13
Signal Meter 13
Services Navigation 14
Enable One-Seg 14
Channel Edit 15
Remove All Channels 15

EN 1

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 1 Notice Pixel characteristics
This monitor product has a high number
of color pixels. Although it has effective
pixels of 99.999% or more, black dots or
2011 © Koninklijke Philips Electronics N.V. bright points of light (red, green or blue)
All rights reserved. may appear constantly on the screen.
This is a structural property of the display
Philips and the Philips Shield Emblem are (within common industry standards) and
registered trademarks of Koninklijke Philips is not a malfunction.
Electronics N.V. and are used under licence Please refer to the Pixel Policy section in
from Koninklijke Philips Electronics N.V. this manual for details.

Specifications are subject to change without

notice. Copyright

Warranty
• Risk of injury, damage to monitor or void
of warranty! Never attempt to repair the
monitor yourself.
• Use the monitor and accessories only as VESA, FDMI and the VESA Mounting Compliant
intended by the manufacturer. logo are trademarks of the Video Electronics
• Any operation expressly prohibited in Standards Association.
this manual, or any adjustments and ® Kensington and Micro Saver are registered
assembly procedures not recommended US trademarks of ACCO World Corporation
or authorised in this manual shall void the with issued registrations and pending
warranty. applications in other countries throughout the
• Warranty coverage begins from the day world.
you purchase your monitor. For two years
thereafter, your monitor will be replaced
by at least an equivalent monitor in case
of defects provided by the warranty
coverage.

2 EN

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 2 Important • Risk of injury or damage to the monitor!
• Two people are required to lift and
carry a monitor that weights more

English
than 25 kg.
Read and understand all instructions before you • When stand mounting the monitor,
use your monitor. If damage is caused by failure use only the supplied stand. Secure
to follow instructions, the warranty does not the stand to the monitor tightly. Place
apply. the monitor on a flat, level surface
that can support the combined
weight of the monitor and the stand.
Safety • When wall mounting the monitor,
• Risk of electric shock or fire! use only a wall mount that can
• Never expose the monitor to rain or support the weight of the monitor.
water. Never place liquid containers, Secure the wall mount to a wall that
such as vases, near the monitor. can support the combined weight
If liquids are spilt on or into the of the monitor and wall mount.
monitor, disconnect the monitor Koninklijke Philips Electronics N.V.
from the power outlet immediately. bears no responsibility for improper
Contact Philips Consumer Care to wall mounting that results in accident,
have the monitor checked before injury or damage.
use. • Risk of injury to children! Follow these
• Never place the monitor, remote precautions to prevent the monitor
control or batteries near naked from toppling over and causing injury to
flames or other heat sources, children:
including direct sunlight. • Never place the monitor on a surface
To prevent the spread of fire, keep covered by a cloth or other material
candles or other flames away from that can be pulled away.
the monitor, remote control and • Ensure that no part of the monitor
batteries at all times. hangs over the edge of the surface.
• Never place the monitor on tall
furniture (such as a bookcase)
without anchoring both the furniture
and monitor to the wall or a suitable
support.
• Educate children about the dangers
of climbing on furniture to reach the
• Never insert objects into the monitor.
ventilation slots or other openings on • Risk of overheating! Never install the
the monitor. monitor in confined space. Always leave
• When the monitor is swivelled, at least 4 inches of space around the
ensure that no strain is exerted on monitor for ventilation. Ensure curtains or
the power cord. Strain on the power other objects never cover the ventilation
cord can loosen connections and slots on the monitor.
cause arcing. • Risk of damage to the monitor! Before
• Risk of short circuit or fire! you connect the monitor to the power
• Never expose the remote control or outlet, ensure that the power voltage
batteries to rain, water or excessive matches the value printed on the back of
heat. the monitor. Never connect the monitor
• Avoid force coming onto power to the power outlet if the voltage is
plugs. Loose power plugs can cause different.
arcing or fire.

EN 3

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 • Risk of injury, fire or power cord damage! Recycling
Never place the monitor or any objects
on the power cord.
• To easily disconnect the monitor power
cord from the power outlet, ensure that
you have full access to the power cord at
all times.
• When you disconnect the power cord,
always pull the plug, never the cable. Your display is manufactured with high quality
• Disconnect the monitor from the power materials and components which can be
outlet and aerial before lightning storms. recycled and reused.
During lightning storms, never touch any To learn more about our recycling program,
part of the monitor, power cord or aerial please visit www.philips.com/about/
cable. sustainability/recycling.
• Risk of hearing damage! Avoid using When you see the crossed-out wheeled bin
earphones or headphones at high symbol attached to a product, it means the
volumes or for prolonged periods of time. product is covered by the European Directive
• If the monitor is transported in 2002/96/EC:
temperatures below 5°C, unpack the
monitor and wait until the monitor
temperature matches the room
temperature before connecting the
monitor to the power outlet.

Screen care
• Avoid stationary images as much as Never dispose of your product with other
possible. Stationary images are images household waste. Please inform yourself about
that remain on-screen for extended the local rules on the separate collection of
periods of time. Examples include: electrical and electronic products. The correct
on-screen menus, black bars and time disposal of your old product helps prevent
displays. If you must use stationary images, potentially negative consequences for the
reduce screen contrast and brightness to environment and human health.
avoid screen damage. Your product contains batteries covered by
• Unplug the monitor before cleaning. the European Directive 2006/66/EC, which
• Clean the monitor and frame with a soft, cannot be disposed of with normal household
damp cloth. Never use substances such as waste.
alcohol, chemicals or household cleaners Please inform yourself about the local rules
on the monitor. on the separate collection of batteries. The
• Risk of damage to the monitor screen! correct disposal of batteries helps prevent
Never touch, push, rub or strike the potentially negative consequences for the
screen with any object. environment and human health.
• To avoid deformations and color fading,
wipe off water drops as soon as possible.
The most updated user
manual on line
The contents of the user manual are subject
to change. Please refer to www.philips.com/
support for the most updated user manual info
reference.
4 EN

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 3 Get started and a AV INPUT
Audio and video input from an AV device.

connect your

English
AUDIO

devices
OUT

Congratulations on your purchase, and

welcome to Philips! To fully benefit from the
support that Philips offers, register your product
at www.philips.com/welcome.

This section describes how to connect b COMPONENT INPUT (Y Pb Pr and

various devices with different connectors and AUDIO L/R)
supplements examples provided in the Quick Analogue audio and video input from
Start Guide. analogue or digital devices such as DVD
players or game consoles.
Note
•• Different types of connectors may be used to
connect a device to your monitor, depending on
availability and your needs.

Back connector

6 5 4 3

c PC IN (VGA and AUDIO IN)

Audio and video input from a computer.

1 2

VGA

The connection via VGA requires an

additional audio cable.

EN 5

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 d HDMI Side connector
Digital audio and video input from high-
definition digital devices such as Blu-ray
players.

e SPDIF OUT
Digital audio output to home theaters
and other digital audio systems.
2

a HDMI
Digital audio and video input from high-
definition digital devices such as Blu-ray
players.
f TV ANTENNA
Signal input from an antenna, cable or
satellite.

b USB
For music and photo.
c HEADPHONE
Audio output to your headphones.

6 EN

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 4 Controls Remote control

English
1
Side control buttons 2
21 3
20 4
19 5
18 6
5
17 7

8
4

9
3
16 10
2

1 15 11

6
12

a POWER: Switch the monitor on

or off. The monitor is not powered
off completely unless it is physically 13
unplugged.
b SOURCE: 14

Select an input source.

Return to the previous screen or exit
from the on-screen menu.
c MENU/OK:
Display the on-screen menu.
Confirm a selection. a (Standby-On)
d CH +/-: Switch to the next or previous • Switch the monitor to standby if the
channel. monitor is on.
• Switch the monitor on if the monitor
e VOL +/-: Increase or decrease volume. is in standby.
f Power indicator: b SOURCE
Red LED: RC standby mode. / PC standby Select connected devices.
mode.

EN 7

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 c INFO r (Red button)
Display or hide the information screen • Set the favorite channel.
about the selected channel. • Set the default setting for some
options.
d GUIDE
Switch the Electronic Program Guide On s (Green button)
or Off. Set the skip channels in channel menu.
e (Yellow button) t CC
Set the block channels in channel menu. Switch the closed caption mode.
f (Blue button) u AUDIO
Delete the channel in channel menu. Switch stereo mode.
g OPTION
Press to display a list of options.
h ▲ ▼ ◄ ► (Navigation buttons)
(No functions)
Navigate through the menus.
i OK
Confirm an entry or selection.
j BACK /
• Return to the previous screen.
• Return to the last viewed channel.
k P +/-
Switch to the next or previous channel.
l (Mute)
Switch the sound On or Off.
m 0-9, . ( Numeric buttons )
Select a channel or setting.
n PREV CH
• Return to the previous screen.
• Return to the last viewed channel.
o VOL +/-
Increase or decrease the volume.
p MENU
Press to open or close the on-screen
menu.
q FORMAT
Switch to different aspect ratio.

8 EN

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 5 Start to use Tip

English
•• Though your monitor consumes very little
power when in standby, energy continues to be
This section helps you perform basic monitor consumed. When not in use for an extended
period of time, disconnect the monitor power
operations. cable from the power outlet.

Note
Switch your monitor on/off
or to standby •• If you cannot locate your remote control and
want to switch on the monitor from standby,
press POWER at the side of the monitor.

Switch channels

To switch on
• If the standby indicator is off, press
POWER at the side of the monitor.
• If the standby indicator is red, press
(Standby-On) on the remote control.
To switch to standby
• Press (Standby-On) on the remote
control.
»» The standby indicator switches to red.
To switch off
• Press P +/-, or enter a channel number
• Press POWER at the side of the
using the numeric buttons on the remote
monitor.
control.
»» The standby indicator switches off.
• Press the CH +/- button at the side of the
monitor.
EN 9

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 Watch connected devices Adjust monitor volume

Note
•• Switch on the connected device before selecting
it as a source on the monitor.

To select from the SOURCE button

TV

AV

HDMI1

HDMI2

Component To turn up or down the volume

PC • Press VOL +/- on the remote control.
• Press VOL +/- buttons at the side of the
monitor
1. Press SOURCE to display the source list. To mute or restore the muted sound
»» The source list appears. • Press to mute the sound.
2. Press SOURCE, ▲ or ▼ to select a device. • Press again to restore the sound.

3. Press OK to confirm your selection.

10 EN

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 6 Product Remote control
information

English
• Type: 221TE4L, 231TE4L RC
• Batteries: 2 x AAA

Product information is subject to change

without notice. For detailed product Power
information, go to www.philips.com/support.
• Mains power: 100-240V, 60-50Hz
• On mode power (max):
Supported display resolutions • 221TE4L: ≤ 55W (Typ.)
• 231TE4L: ≤ 60W (Typ.)
Computer formats • DC switch off mode: ≤ 1W
• Standby mode power: ≤ 1W (Typ.)
• Resolution - refresh rate: • Ambient temperature: 5 to 40 degrees
• 640 x 480 - 60Hz
• 640 x 480 - 72Hz Celsius
• 640 x 480 - 75Hz
• 720 x 400 - 70Hz
• 800 x 600 - 56Hz
• 800 x 600 - 60Hz Supported monitor mounts
• 800 x 600 - 72Hz
• 800 x 600 - 75Hz To mount the monitor, purchase a Philips
• 1024 x 768 - 60Hz monitor mount or a VESA-compatible monitor
• 1024 x 768 - 70Hz
• 1024 x 768 - 75Hz mount. To prevent damage to cables and
• 1280 x 1024 - 60Hz connectors, be sure to leave a clearance of at
• 1440 x 900 - 60Hz least 5.5 cm from the back of the monitor.
• 1680 x 1050 - 60Hz
• 1920 x 1080 - 60Hz Warning
Video formats •• Follow all instructions provided with
• Resolution - refresh rate: the monitor mount. Koninklijke Philips
• 480i - 60Hz Electronics N.V. bears no responsibility for
• 480p - 60Hz improper monitor mounting that results in
• 576p - 50Hz accident, injury or damage.
• 720p - 50Hz, 60Hz
• 1080i - 50Hz, 60Hz
• 1080p - 24Hz, 50Hz, 60Hz
Monitor Required Required
screen size pitch (mm) mounting bolts
(inches)
Tuner/Reception/Transmission 21.5 100 x 100 4 x M4
• Antenna input: 75ohm coaxial (F-type) 23 100 x 100 4 x M4
• Digital TV: ISDB-Tb, SBTVD-T
• TV system: PAL M/N, NTSC
• Video playback: NTSC, PAL
• Tuner Bands: Hyperband, S-channel, UHF,
VHF

EN 11

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 7 TV/Channel Add Channels
installation Add Channels
Picture
TV Signal Source Air

Signal Meter

This chapter describes the channel installation Sound Services Navigation Off

settings. Enable One-Seg

Channel Edit
Off

I
Installation
Remove All Channel

Settings

Using TV signal as the input

source
1. Press MENU to display the main setup
menu.
HDMI1 HDMI2
2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter the main setup menu.
PC Component AV 3. Press ▲ or ▼ to select Installation and
press ► or OK to enter.
4. Press ▲ or ▼ to select Add Channels and
Multi-Media Setting Exit
press ► or OK to enter.
5. Press ◄ or ► to select Start, then press
1. Press MENU to display the main setup OK to start channel search automatically.
menu.
2. Press ▲, ▼, ◄, or ► to select TV.
3. Press OK to confirm your selection.

12 EN

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 TV Signal Source Signal Meter

English
Add Channels Add Channels
Picture Picture
TV Signal Source Air TV Signal Source Air

Signal Meter Signal Meter

Sound Services Navigation Off Sound Services Navigation Off

Enable One-Seg Off Enable One-Seg Off

I
Installation Channel Edit I
Installation Channel Edit

Remove All Channel Remove All Channel

Settings Settings

1. Press MENU to display the main setup 1. Press MENU to display the main setup
menu. menu.
2. Press ▲, ▼, ◄ or ► to select Setting and 2. Press ▲, ▼, ◄ or ► to select Setting and
press OK to enter. press OK to enter.
3. Press ▲ or ▼ to select Installation, then 3. Press ▲ or ▼ to select Installation, then
press ► or OK to enter. press ► or OK to enter.
4. Press ▲ or ▼ to select TV Signal Source 4. Press ▲ or ▼ to select Signal Meter and
and press ► to select Air or Cable. press ► or OK to enter
5. The signal quality and intensity displayed.

EN 13

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 Services Navigation Enable One-Seg
This item sets the service navigation option on When this function is enabled, the One-Seg
or off. When it is enabled, the channels in the channels would be listed in the service channel
service channel list can be swapped by pressing list.
the CH+/CH- button.
Add Channels
Picture
TV Signal Source Air
Add Channels
Picture Signal Meter
TV Signal Source Air
Sound Services Navigation Off
Signal Meter
Enable One-Seg Off
Sound Services Navigation Off
I
Installation Channel Edit
Enable One-Seg Off
Remove All Channel
I
Installation Channel Edit

Remove All Channel Settings

Settings

1. Press MENU to display the main setup

1. Press MENU to display the main setup menu.
menu.
2. Press ▲, ▼, ◄ or ► to select Setting and
2. Press ▲, ▼, ◄ or ► to select Setting and press OK to enter.
press OK to enter.
3. Press ▲ or ▼ to select Installation, then
3. Press ▲ or ▼ to select Installation, then press ► or OK to enter.
press ► or OK to enter.
4. Press ▲ or ▼ to select Enable One-Seg
4. Press ▲ or ▼ to select Services and press ► to select On or Off.
Navigation and press ► to select On or
Off.

14 EN

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 Channel Edit Remove All Channels

English
Add Channels Add Channels
Picture Picture
TV Signal Source Air TV Signal Source Air

Signal Meter Signal Meter

Sound Services Navigation Off Sound Services Navigation Off

Enable One-Seg Off Enable One-Seg Off

I
Installation Channel Edit I
Installation Channel Edit

Remove All Channel Remove All Channel

Settings Settings

ress MENU to display the main setup

1. P 1. Press MENU to display the main setup
menu. menu.
2. Press ▲, ▼, ◄ or ► to select Setting and 2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter. press OK to enter.
3. Press ▲ or ▼ to select Installation and 3. Press ▲ or ▼ to select Installation and
press ► or OK to enter. press ► or OK to enter.
4. Press ▲ or ▼ to select Channel Edit, then 4. Press ▲ or ▼ to select Remove All
press ► or OK to enter. Channels and press ► or OK to enter.
5. Press ▲ or ▼ to select a channel. Press 5. Press ◄ or ► to select Yes, then press
the corresponding color button on the OK to confirm.
remote to mark as Favorite, Skip, or Block
6. Enter the four-digit password number
channel, or press blue button to delete
to activate this option. The default PIN
channel.
number is 0000.
6. Press BACK to exit the menu.

EN 15

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 8 Settings Exhibition Time
This item sets the menu display time.
This chapter describes how to change settings
and customize functions. Picture
Language English

Exhibition Time 15 Sec

Parental Lock
Sound Date and Time

Language
Sleep Off

I
Installation Blue Screen On

Auto Power-Off 1 Hour

E-Sticker Off
This item sets the on screen display menu S
Settings
CC On Mute On

language. Color System Auto

Language English
Picture
Exhibition Time 15 Sec

Parental Lock 1. Press MENU to display the main setup

Sound Date and Time menu.
Sleep Off

I
Installation Blue Screen On
2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter.
Auto Power-Off 1 Hour

E-Sticker Off
S
Settings

3. Press ▲ or ▼ to select Settings and press

CC On Mute On

Color System Auto

► or OK to enter.
4. Press ▲ or ▼ to select Exhibition Time
and press ► to set the time.
1. Press MENU to display the main setup
menu. 5. Press MENU to exit the setup menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
► or OK to enter.
4. Press ▲ or ▼ to select Language and
press ► to make your selection.
5. Press MENU to exit the setup menu

16 EN

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 Parental Lock Date and Time

English
This item lock the channels to prevent children This item set the clock.
from watching.
Language English
Picture
Exhibition Time 15 Sec
Language English
Picture Parental Lock
Exhibition Time 15 Sec
Sound Date and Time
Parental Lock
Sleep Off
Sound Date and Time
I
Installation Blue Screen On
Sleep Off
Auto Power-Off 1 Hour
I
Installation Blue Screen On
E-Sticker Off
Auto Power-Off 1 Hour S
Settings
CC On Mute On
E-Sticker Off
S
Settings Color System Auto
CC On Mute On

Color System Auto

1. Press MENU to display the main setup

1. Press MENU to display the main setup menu.
menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
2. Press ▲, ▼, ◄, or ► to select Setting and press OK to enter.
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
3. Press ▲ or ▼ to select Settings and press ► or OK to enter.
► or OK to enter.
4. Press ▲ or ▼ to select Date and Time
4. Press ▲ or ▼ to select Parental Lock and and press ► or OK to enter.
press ► or OK to enter.
5. Press ▲ or ▼ to select Date or Time, and
5. Enter the four-digit password number to press ► or OK to enter.
access. The default number is 0000.
6. Press ▲, ▼, ◄, or ► to set.
6. Press ▲ or ▼ to select Child Lock to set
7. Press OK to confirm your settings.
the setting.
8. Press MENU to exit the setup menu.
7. Press MENU to exit the setup menu.

EN 17

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 Sleep Blue Screen
This item switches the monitor to standby This item switches the blue screen on or off
after a defined period of time with no control when the signal is not receiving.
command.
Language English
Picture
Exhibition Time 15 Sec
Language English
Picture Parental Lock
Exhibition Time 15 Sec
Sound Date and Time
Parental Lock
Sleep Off
Sound Date and Time
I
Installation Blue Screen On
Sleep Off
Auto Power-Off 1 Hour
I
Installation Blue Screen On
E-Sticker Off
Auto Power-Off 1 Hour S
Settings
CC On Mute On
E-Sticker Off
S
Settings Color System Auto
CC On Mute On

Color System Auto

1. Press MENU to display the main setup

ress MENU to display the main setup
1. P menu.
menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
2. Press ▲, ▼, ◄, or ► to select Setting and press OK to enter.
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
3. Press ▲ or ▼ to select Settings and press ► or OK to enter.
► or OK to enter.
4. Press ▲ or ▼ to select Blue Screen and
4. Press ▲ or ▼ to select Sleep and press ► press ► to set On or Off.
to set the timer.
5. Press MENU to exit the setup menu.
5. Press MENU to exit the setup menu.

18 EN

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 Auto Power-Off E-Sticker

English
This item switches the monitor off after a This item set the TV to Demo mode. When
period of time with no signal receiving. any other OSD on screen. e-Sticker would not
come out.
Language English
Picture
Exhibition Time 15 Sec
Language English
Parental Lock Picture
Exhibition Time 15 Sec
Sound Date and Time
Parental Lock
Sleep Off
Sound Date and Time
I
Installation Blue Screen On
Sleep Off
Auto Power-Off 1 Hour
I
Installation Blue Screen On
E-Sticker Off
S
Settings Auto Power-Off 1 Hour
CC On Mute On
E-Sticker Off
Color System Auto S
Settings
CC On Mute On

Color System Auto

1. Press MENU to display the main setup

menu. 1. Press MENU to display the main setup
menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter. 2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
► or OK to enter. 3. Press ▲ or ▼ to select Settings and press
► or OK to enter.
4. Press ▲ or ▼ to select Auto Power-Off
and press ► to set. 4. Press ▲ or ▼ to select E-Sticker and
press ► to set.
5. Press MENU to exit the setup menu.
5. Press MENU to exit the setup menu.

EN 19

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 CC On Mute Color System
This item switches the Closed Caption on or This item set the color system.
off.
Language English
Picture
Exhibition Time 15 Sec
Language English
Picture Parental Lock
Exhibition Time 15 Sec
Sound Date and Time
Parental Lock
Sleep Off
Sound Date and Time
I
Installation Blue Screen On
Sleep Off
Auto Power-Off 1 Hour
I
Installation Blue Screen On
E-Sticker Off
Auto Power-Off 1 Hour S
Settings
CC On Mute On
E-Sticker Off
S
Settings Color System Auto
CC On Mute On

Color System Auto

1. Press MENU to display the main setup

1. Press MENU to display the main setup menu.
menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
2. Press ▲, ▼, ◄, or ► to select Setting and press OK to enter.
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
3. Press ▲ or ▼ to select Settings and press ► or OK to enter.
► or OK to enter.
4. Press ▲ or ▼ to select Color System and
4. Press ▲ or ▼ to select CC On Mute and press ► to select from Auto, PAL-M, PAL-
press ► to set On or Off. N, or NTSC-M.
5. Press MENU to exit the setup menu. 5. Press MENU to exit the setup menu.

20 EN

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 PC

English
This item adjust the settings when PC is
connected.

Language English
Picture
Exhibition Time 15 Sec

Parental Lock
Sound Date and Time

Sleep Off

I
Installation Blue Screen On

Auto Power-Off 1 Hour

E-Sticker Off
S
Settings
CC On Mute On

Color System Auto

PC

1. Press MENU to display the main setup

menu.
2. Press ▲, ▼, ◄, or ► to select Setting and
press OK to enter.
3. Press ▲ or ▼ to select Settings and press
► or OK to enter.
4. Press ▲ or ▼ to select PC and press ►
or OK to enter.
5. Press ▲ or ▼ to select Horizontal,
Vertical, Auto Adjustment, or Reset To
Default Values and press ► to set
6. Press MENU to exit the setup menu.

EN 21

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 9 Multimedia Music Player

This chapter describes how to use the

multimedia function.

Photos Music
TV HDMI1 HDMI2

Select OK Enter Back

PC Component AV

Setting Exit
1. Press ◄ or ► to select Music and press
OK button to enter.
2. Press ▲, ▼, ◄, or ► to select a folder or
1. Press MENU to display the main setup
file.
menu.
3. Press OK to play the MP3 music file.
2. Press ▲, ▼, ◄, or ► to select Multi-
Media and press OK button to enter. 4. Use the buttons on the remote control and
follows the on screen instructions to play
3. Select a USB device from the list and press
the music.
OK to enter.

View Photos

Photos Music

Select OK Enter Back

1. Press ◄ or ► to select Photos and press

OK button to enter.
2. Press ▲, ▼, ◄, or ► to select a folder or
file.
3. Press OK to view a full screen image.

22 EN

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 10 Pixel policy Types of Pixel Defects
Pixel and sub pixel defects appear on the screen

English
in different ways. There are two categories of
Philips strives to deliver the highest quality pixel defects and several types of sub pixel
products. We use some of the industry's most defects within each category.
advanced manufacturing processes and practice
Bright Dot Defects: bright dot defects appear
stringent quality control. However, pixel or
as pixels or sub pixels that are always lit or 'on'.
sub pixel defects on a flat monitor panel are
That is, a bright dot is a sub-pixel that stands out
sometimes unavoidable. No manufacturer can
on the screen when the monitor displays a dark
guarantee that all panels will be free from pixel
pattern.
defects, but Philips guarantees that any monitor
These are some types of bright dot defects:
with an unacceptable number of defects will be
repaired or replaced under warranty. This notice
explains the different types of pixel defects and
defines acceptable defect levels for each type.
In order to qualify for repair or replacement
under warranty, the number of pixel defects on
a monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations One lit red, green or blue sub pixel
of pixel defects that are more noticeable than
others. This policy is valid worldwide.

Two adjacent lit sub pixels:

- Red + Blue = Purple
Pixels and Sub pixels
- Red + Green = Yellow
A pixel, or picture element, is composed of
- Green + Blue = Cyan (Light Blue)
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.

Three adjacent lit sub pixels (one white pixel)

EN 23

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 Note

•• A red or blue bright dot must be more

than 50 percent brighter than neighboring
dots while a green bright dot is 30 percent
brighter than neighboring dots.

Black Dot Defects: black dot defects appear as

pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern.
These are some types of black dot defects:

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for
the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a Philips flat monitor panel must have pixel or
sub pixel defects exceeding the tolerances listed
in the following tables.

24 EN

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 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
MODEL 221TE4L / 231TE4L

English
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

MODEL 221TE4L / 231TE4L
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

MODEL 221TE4L / 231TE4L
Total bright or black dot defects of all types 5 or fewer

Note
•• 1 or 2 adjacent sub pixel defects = 1 dot defect

EN 25

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 11 Troubleshooting Picture issues
The monitor is on, but there is no picture:
•• Check that the antenna is properly
This section describes commonly encountered
connected to the monitor.
issues and suggested solutions.
•• Check that the correct device is selected
as the monitor source.
General monitor issues There is sound but no picture:
•• Check that the picture settings are
The monitor does not switch on: correctly set.
•• Disconnect the power cable from the There is poor monitor reception from an
power outlet. Wait for one minute then antenna connection:
reconnect it. •• Check that the antenna is properly
•• Check that the power cable is securely connected to the monitor.
connected. •• Loud speakers, unearthed audio devices,
The remote control is not working properly: neon lights, high buildings and other large
•• Check that the remote control batteries objects can influence reception quality.
are correctly inserted according to the If possible, try to improve the reception
+/- orientation. quality by changing the antenna direction
•• Replace the remote control batteries if or moving devices away from the monitor.
they are flat or weak. •• If reception on only one channel is poor,
•• Clean the remote control and monitor fine tune this channel.
sensor lens. There is poor picture quality from connected
The monitor menu is in the wrong language devices:
•• Change the monitor menu to your •• Check that the devices are connected
preferred language. properly.
When turning the monitor on/off/to standby, •• Check that the picture settings are
you hear a creaking sound from the monitor correctly set.
chassis: The monitor did not save your picture
•• No action is required. The creaking sound settings:
is normal expansion and contraction of • Check that the monitor location is set to
the monitor as it cools and warms up. the home setting. This mode offers you
This does not impact performance. the flexibility to change and save settings.
The picture does not fit the screen; it is too
big or too small:
TV channel issues •• Try a different picture format.
The picture position is incorrect:
Previously installed channels do not appear in •• Picture signals from some devices may not
the channel list: fit the screen correctly. Check the signal
•• Check that the correct channel list is output of the device.
selected.
No digital channels were found during the
installation:
•• Check that the monitor supports
ISDB-Tb, SBTVD-T in your country. See
the listed countries on the back of the
monitor.

26 EN

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 Sound issues Computer connection issues

English
There is a picture but no sound from the The computer display on the monitor is not
monitor: stable:
•• Check that a supported resolution and
Note refresh rate is selected on the computer.
•• Set the monitor picture format to
•• If no audio signal is detected, the monitor unscaled.
automatically switches the audio output off —
this does not indicate malfunction.

•• Check that all cables are properly Contact us

connected.
•• Check that the volume is not set to 0. If you cannot resolve your problem, refer to
•• Check that the sound is not muted. the FAQs for this monitor at www.philips.com/
There is a picture but the sound quality is support.
poor: If the problem remains unresolved, contact
•• Check that the sound settings are Philips Consumer Care in your country as
correctly set. listed in this User Manual.
There is a picture but sound comes from one
Warning
speaker only:
•• Verify that sound balance is set to the •• Do not attempt to repair the monitor yourself.
This may cause severe injury, irreparable
center. damage to your monitor or void your warranty.

Note
HDMI connection issues •• Make a note of your monitor model and serial
number before you contact Philips. These
numbers are printed on the back of the
There are problems with HDMI devices: monitor and on the packaging.
•• Note that HDCP support can delay
the time taken for a monitor to display
content from an HDMI device.
•• If the monitor does not recognise the
HDMI device and no picture is displayed,
try switching the source from one device
to another and back again.
•• If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
•• If an HDMI-to-DVI adaptor or HDMI
to DVI cable is used, check that an
additional audio cable is possible could be
connected to PC AUDIO IN (mini-jack
only).

EN 27

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Version: M4221TEE1BZT
2011 © Koninklijke Philips Electronics N.V. All rights reserved.
Specifications are subject to change without notice.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.”
www.philips.com