Abhishek Business Analyst Wayfair
Abhishek Business Analyst Wayfair
Email: [email protected] | Ph: +353 894324587 | Address: 30, Woodbrook Park, Dublin, Ireland D15XC57
Summary
A seasoned and highly organized Senior Business Analyst with professional experience of over 6 years.
Extensive hands-on experience of working on data analytics projects while adhering to the SDLC with
specialization on technical analysis and data quality of B2B applications.
Skills
Technical Skills Soft Skills
● Platform: salesforce (Lightning and Classic) ● Data driven, flexible and collaborating skills
● Visualization: Tableau, Salesforce dashboards ● Excellent story telling, english written and
verbal communication skills.
● Tools: HPQC, Microsoft excel, Google PLX,
Buganizer, Github, AWS, Jira, Ms office ● Requirement Evaluation and Ability to adapt,,
collaborate and prioritize
● Methodologies: Waterfall, Agile, Agile-Hybrid
Experience
Logitech, Cork (Remote) (July 2021 - Present)
Senior Business Analyst- B2B (Python, Snowflake, AWS, Tableau, SQL, Salesforce, Oracle)
Responsibilities:
● Collaborated with cross-functional Sales, Marketing, Finance, Alliance, and Supply Chain stakeholders to
analyse functional processes and gather data as per the business and technical requirements.
● Documented the new requirements, tested the outputs in sandbox tables and presented the final output to
the leadership using data visualization stories(tableau) and powerpoint storyboarding.
● Partnered with Data Engineering and CRM team to perform Root Cause Analysis on data from CRM
systems and recommended the process improvements in the functional flows to permanently fix the issues.
● Initiated and executed multiple data cleanup projects to handle duplicate, dormant and null records in the
master data sets and designed validation rules to maintain data hygiene using python scripting.
● Carried out regional target setting for global sales and marketing teams using python and advanced excel
techniques.
● Generated reports and dashboards as per stakeholder requirements and automated them to get published
periodically using Python and Tableau.
● Collaborated with Meetio’s product owners to execute end to end merge of data from Hubspot to Master
database after Logitech acquired Meetio.
● Owned and completed the integration of a new B2B Marketing Attribution tool (Adobe Marketo Measure)
with the Salesforce and Marketo applications and shared a weekly org-wide status reports to the
leadership.
● Handled cloud data issues by becoming a Subject Matter Expert on Reporting and Sales/CPQ pillars.
● Executed the bulk data managemnt requests and collaborated with BI dashboard team and worked on
integrated data architecture of Google using internal tools.(sql queries).
● Collaborated with the senior management teams to execute ad-hoc reporting requests.
● Created and maintained documents related to new functionalities and issue resolutions on Google’s central
cloud site and utilised Google’s version control tool to publish changes on the platforms.
● Maintained high quality of deliverables with a customer (sales/Marketing ops) satisfaction score of 4.9/5.
Accenture, Bangalore
Salesforce Data Analyst (Python, Sql, Salesforce, Advanced Excel) (Jan 2018-Aug 2019)
Responsibilities:
● Configured end user Reports and Dashboards and automated them to trigger as emails.
● Worked on ad-hoc reporting requests from the sales and marketing managers using Python and Sql.
● Collaborated with business stakeholders to design UI Layouts, new fields and record types to optimise the
● Performed mass data transformation using Excel, Python and Sql queries on highly sensitive legacy data to
● Collaborated with client business analyst on target and incentive setting for the sales team and created data
● Created learning and knowledge articles for repetitive cases for end user training that reduced the case
count by 20% and provided knowledge transition and training to new joiners and recorded each session for
future reference.
Accenture, Bangalore
CRM Business Analyst (Nov 2016- Dec 2017)
Platform: Salesforce service cloud
Responsibilities:
● Performed feasibility analysis of application development requirements by closely working with
Development team and onshore business analysts in agile project management.
● Designed fields, validation rules for 4 integrated salesforce business applications.
● Generated test scripts of end to end functionality including the negative test scenarios.
● Performed Regression testing, A/B testing and User Acceptance Testing on functional flow of business
applications while monitoring the defects in HPQC tool.
Education
National University of Ireland, Galway (Sep 2019 – May 2020)
Master of Science (M.Sc) in Business Analytics (Data Science)
Score: 1.1
Coursework: Relational Databases (SQL), Business Intelligence Reporting (Tableau),
Advanced data Analytics, Project Management, Data Science and Analytics,
Advanced application programming (Python), Statistical Programming,
Achievements
● Awarded ‘Quarterly Champion Award’ in 2022 at Logitech for handling ad-hoc reporting requirements from
● Received appreciation in 2020 from the senior leadership at Google for maintaining highest CSAT score in
the team.
● Received Accenture’s ‘Pinnacle Award’ in 2019 for achieving the target deliverables within SLA while
● Awarded ‘Star Performer Award’ at Accenture in 2017 and 2018 for timely delivery with limited resources.