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Quality Management System Process Map

This document provides an overview of the processes within an ISO 22000:2018 Food Safety Management System. It includes a diagram showing the interaction between the management and review processes, operational processes for planning, doing, checking, and acting, and the support and assurance processes. The diagram illustrates how customer requirements and feedback interact with strategic direction, quality planning, production planning, and performance evaluation. It also maps out the specific operational processes from receiving orders through dispatching products while identifying points for non-conforming outputs and corrective action.

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N.Ganesan
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573 views

Quality Management System Process Map

This document provides an overview of the processes within an ISO 22000:2018 Food Safety Management System. It includes a diagram showing the interaction between the management and review processes, operational processes for planning, doing, checking, and acting, and the support and assurance processes. The diagram illustrates how customer requirements and feedback interact with strategic direction, quality planning, production planning, and performance evaluation. It also maps out the specific operational processes from receiving orders through dispatching products while identifying points for non-conforming outputs and corrective action.

Uploaded by

N.Ganesan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Quality Manual

ISO 22000:2018 Food Safety Management System

Interaction of FSMS Processes

Customers & Interested Parties

Management & Review Processes


Customer Requirements Customer Satisfaction
Strategic Direction,
Operational Operation & Product
Purpose & Realization
Quality Planning Management Customer Feedback
Strategic Planning System Planning Customer Perceptions
Production Planning Complaints
PLAN DO Product Returns
Process Planning
Design Reviews Corrective Action
Performance
Corrective Action &
Evaluation &
Improvement
Management Review
CHECK ACT

QMS Requirements QMS Data Points

Policy, Objectives & KPIs Supplier Metrics


Risk & Opportunity Process Metrics
Competence & Awareness Product Metrics
Resources Service Metrics
Responsibilities & Authority Non-conformances
Operation & Production Processes

2. Contract 3. Produce
1. Receive Order
Review Quote

A. New or
4. Order
Existing
Acceptance
Product?

Existing New

6. Engineering 7. Purchasing & 8. Receiving B. Production &


5. Specifications
Change Control Outsourcing Inspection, ID & Assembly
& Designs
& Validation Controls Traceability Processes

Non-conforming

C. Non-
9. In-process Inspection 10. Final Acceptance 11. Packaging &
12. Dispatch conforming
Product Storage
Outputs
Non-conforming

Support & Assurance Processes

Calibration Documents
Internal Data Root-cause Customers &
Training & Asset /Records &
Audits Analysis Analysis Interested
Maintenance Knowledge
Parties

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