Itinerary 2
Itinerary 2
Boarding:
Please be at the boarding gate at least 20 minutes before the scheduled time of departure or you’ll be
denied boarding. To maintain social distancing during boarding, we’ll board guests from the back to the front
and temporarily halt Xpress Boarding.
Meals:
Anda boleh membuat pre-book hidangan panas selewat-lewatnya 24 jam sebelum waktu berlepas dan snek
tersedia untuk pembelian di dalam pesawat.
Travel disruptions:
It’s important that you update your contact details so we can keep you informed on any flight disruptions
or changes. For assistance, please chat with AskBo or contact us via WeChat, Facebook and Twitter (if
you’re flying to or from China, Hong Kong, Macao or Taiwan).
Travel documents
Make sure that your passport is valid and that you have all the relevant documents, including visas, entry
permits etc., for the destination you’re flying to. You may be denied boarding, detained or deported by the
respective authorities if you fail to meet these requirements.
Check-in information
Self check-in 14 days before your departure via our website, mobile app or airport kiosks.
International flights:
Opens: 3 hours before departure
Closes: 1 hour before departure
Check-in deadlines may vary at different airports and for particular flights.
Baggage information
Checked Baggage:
You can pre-book up to 40 kg of checked baggage allowance per way for each guest. However, each piece of
baggage must not weigh more than 32kg. There'll be excess baggage fees if the weight of your bags exceed
your allowance.
You can combine your checked baggage allowance with other guests travelling under the same booking
number.
Cabin Baggage:
You’re allowed to carry one cabin bag (56 cm x 36 cm x 23 cm) and one small bag (40 cm x 30 cm x 10 cm).
The total permitted weight for the two pieces must not exceed 7 kg. Read more.
Prohibited items:
When packing your bags, please keep in mind of items that are prohibited from being carried in your
baggage and regulations on the carriage of liquids, aerosols and gels.