Supplier Approval, Monitoring & Evaluation
Supplier Approval, Monitoring & Evaluation
PURPOSE
The following procedure has the purpose to define the criteria to select, qualify, monitoring and
evaluate direct material suppliers to the Bigso Box of Sweden group. This procedure affects all new
suppliers of standard parts as well as suppliers of special parts utilized for customized customer
order.
A new supplier must be audited and “Approved” prior to start business with Bigso Box of Sweden.
Historical suppliers are automatically in the status of “Approved” suppliers.
SCOPE
All Bigso Box of Sweden group companies, Bigso UAB and Bigso AB.
This procedure is not applicable for the suppliers involved in the off the shelf parts, which do not
classify as critical parts.
RESPONSIBILITY
The Quality Manager is responsible to monitoring and reporting the performance and alerts the
Chief Purchasing Officer in case of serious accidents (Safety and/or Functional), repetitive quality
issue, cross-factory quality issue by updating SMR (Supplier Monitoring Report, B/SMR-001)
document and conducting annual meeting at the beginning of each year.
PROCESS
2.
FIRST 4.
1. EVALUATION 3.
OF SAMPLES: PERFORMANCE
REQUEST OF A SUPPLIER
& PERIODICAL
NEW SUPPLIER AUDIT NEW APPROVAL
EVALUATION
SUPPLIER IF
NEEDED
Supplier Approval
MAJOR - supplier is critical or strategic to the business, requires significant effort to replace
(i.e. Paperboard, paper, glue and special process materials);
MEDIUM – supplier is important to the business, would require some effort to replace (i.e.
low volume packaging materials, high volume distributors and altered off the shelf items );
MINOR – supplier is not important or critical to the business, would require little effort to
replace (i.e. off the shelf item distributors, simple packaging materials).
All suppliers are picked and approved by Chief Purchasing Officer, who evaluates samples of
required materials. The evaluation takes in consideration 4 aspects:
Product Quality;
A general evaluation based on not measurable variables but on business judgement like:
contract and negotiation, price and condition, cooperation and customer orientation,
cooperation in complaint handling;
Supplier punctuality (On time Delivery);
Quality Certification.
Supplier Grading
Grade Description
Non-conformities OTD (%)
A 1 or up to 10 000Eur <95%
B < 10 000Eur / > 19 000Eur >94% / <90%
C <20 000Eur >89%
Type of In Charge of
Frequency Data Report to
reporting Providing
Qty received
Once a Quality Purchasing
SMR* On Time Delivered (OTD)
year** Manager Manager
Non-conformities records
* File available to Quality and Purchasing Dep., Purchasing manager. Records retain: 2 years
** (Unless requested more often by Purchasing Manager)
Revision History