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Strategic Performance Management System SPMS
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Piacember 29 2014 ENGR. REY DENNIS L. GILBAS. General Manager C Bulan vvater District, ‘ Bulan, Sersegon Deer Manager Gilbas: We are furnishing you wit 3 copy of your APPROVED Stratagic Performance Management System (SPMS) manual This manval s found to be generally acceptabe and in accordance with CSC NC No 6, s 2012, re Guidelines in the Establishment and Implementation of Agency SMS With the approval of your agency SPM, itis expected thatthe same shall be made functional. For us to validate that this 16 already functonal, please submt the following ocumants to ou" Cl Senice Gamimisson ~ Sorsogon Feld Office +. Comrnuicstion materi: jeg fers, newsletior or Brochures) used in the tlesumination of the SPMS to employees 2. Duly signed Performance Management Team's (PMT) inteinal guidelines in ‘arying out their assigned responsbilties (see attached sample) FMT. mindes of meeting in leviewng perfomance stardarashargets anc accomplishments 4 Ghe.or two camples cf the folowing a Accomplished OPCR, DPCR and [PCR forms (with ratings 5 Duly accomplished ard signed Professional Development Plan/inaiidua Development Pian, ‘Kccomplished incvidual Pertomares Monitoring ard Coaching Forns: 5 Summary of Ratings of al stat stanged ty daparments/nt 8 Updated’ Agency Human Resource Development (RO} Plan or any other offical cocument mdieatng that the resus of he peromarce evaluation were used as Inputs for devecopmenta planning andlor rewards and recegntion program, and We wil appreciate recenng the ebove-mentioned documents on of before July 1 gains ota ys ee Ranh eaters you ray crc car Coe Sevcyon Pert Oca a ferephone number (056) 427-9805 o OU POlces arcl Systems Evaluation Division (PSED) at telephone number (062) 482-0500 [As always, we thank you for your prompt compliance and continued suppor to the programs of tie Civé Service Commission == porecer Vat yf ston . SSSRAL SESE Sc watt sss abel fr Lateto ban WO oppreveaspns Respondion Acer, Courteous and Effective Public Service ate Va egy yin 8 ei a EC] enmptarano etn‘iC SS Evluatlon Form Ne 2 Revised 2013 Agency SPMS Evaluation Guidepost Byan ORTEL Opi7nae? Performance Management Team Planning Office HRM Office Head of Office Supervsor Individual Employees Functions are clearly spelled out “There is an Office Order! Execative Order {ssved bythe Agency Heed “Table of Major Final Outputs (FOS) ‘enumerating all products and services of the ‘organization ‘Major final outputs are aligned to/address ‘© agency strategic priorities (© agency mandates/vsion/mission 2 OPIF Legframe ‘© Philippine Development Pian © Organtzational/Sectoral/ Societal Goals ‘Success indicators are identified for each ‘major final output Success indicators are Specific, Measurable, ‘Attainable, Realistic and Time-Bound (SMART) ‘SPAS guidelines provide for cascading of ‘Organizational unit's commiments/goals to individual stat! members such tha Individual ‘work plans or commitment and rating forms ae linked tothe office division unft werk plan or commitment and rating form Guidelines provide thatthe average rating of individual satt member shoule not go higher than the collective performance assessment of the office ‘One Form for the Commitments (Target Setting) and Rating (Evaluation) for both Organization and individuals. Commitment and Rating Forms for both the ‘rgantzational and individual performance are similar end easy to accomplish 'SPMS Forms that operationalize the four-stage Performance Nanagement CycieForms Inclide cours for MFOS; Success Indicators (Targets + Measures); Actual Accomplishments; and Rating ‘Commitments are agreed upon by the ‘Management and officials /employees as ‘indicated in the OPCR and IPCR forms ‘Space is. provided for Comments and Recommendations for individual Employee Development Performance Monitoring and Coaching Form/ Journal Performance Development Plan ‘Wanitoring and Evaluation mechanisms and Information System are established ‘There isa database/ summary of targets and accomplishments which shail be the basis for verification of accomplishments ‘There is a program to orient agency officials ‘and employees on the new and revised policies on the SPAS ‘The orientation schedules ae indicated in the ‘SPMS calencar Se Four-Stage PWS Cycle are described in the Guidetines/ marual Performance Planning and Commitment Performance Monitoring and Coaching Performance Review and Evaluation Performance Rewarding and Development Pianning T. Performance Planning and Commitment ‘> SPRS calendar shows that Officials and ‘employees are required to submit their ‘commitments prior to the start of the rating period, 'SPMS calendat allots time for PMT review ‘and recommendation of the Performance ‘Commitments ‘SPMS calendar Indicates period Tor Head ‘of Agency/heads of offices approval of the Office Performance Commitment /ndvidual Performance Commitments 7, Performance monitoring and coaching * Feedback session on the performance Of the officesas well as the officials/ ‘employees are provided inthe guidelines and indicated in the SPMS Calendar Interventions are glven to those behind work targets; in the Employee Feedback Form, a space is provicea for recommended interventions“There isa form or logbook to record critical Incidents, schedute of coaching, ‘and action plan 7. Performance Review and Evaluation Office accomplishments are assessed against the success indicators and the allotted bucget against the actual ‘expense: as incicated inthe Performance Commitment and Rating Forms and provided In the guidelines + Annual Agency Performance Review Conference is conducied as found in the 'SPMS Calendar + Individual empioyee performance & assessed based on the commitments made at the start of the rating period Agency SPMS Rating Scale: Should Tall within the range prescribed in MC 13, s. 1999 (Revised Policies on the PES) % Performance Rewarding and Development Planning ‘There fsa mechanism for dbcussion of assessment results by the Head of Office and supervisors with the individual employee at the end of the rating period There is a provision fer the drawing up of a professional development plan to ‘improve or correct performance of ‘employees with Unsatlsfactory of Poor performance rating, Recommencations for developmental interventions are indicated in the Performance Commitment and Rating Form Provision inthe gudelines on the inkage fof SPAS with the Agency Human Resource Development Pian Provision in the guidelines on the tie-up ‘of performance management system with the agency rewards and incentives (for top performing ingividuels, units and offices) ‘The Agency SPNS guidelines spect the periomance ating perod 3-Month Rating Perloe? © Glonth Rating Period? + 1-Year Rating Period? + The Agency SPNS Guidelines specifies the ‘3 point numerical rating scale with adjectival descriptions and ranges.+ Agency SPAS Rating ale Tals within the range presrited in NC, 5. 1999 (Revised Poices on the PES) “There & an annual calendar with activities, unt/person responsible and timeframe for ench hase “There ie a schedule forthe SPMS ‘orientation and SMS plat test CSCROIESCFO Review Report Z ryproves for implementation = Deapprovee = Fernevson Reasons: * BQ. | Printed Nane-and Signature of $C Evaluator CERTIFICATION OF APPROVAL ‘The Agency SENS Is hereby approved for implementation. A report of implementation of ths SPMS shal be submitted co the CSCRO within tvee or Sx moaths afer Mita Implementation, togeter withthe flowing sample decunents: Communication Materials ‘Accomplstied OFCR, OPCR and PCR or ther equivalent ‘ecomplitved Performance Monitoring and Ceaching Forms ‘Accomplitied Professional Development Form CECILIA R-NIETO I rintae Name and Signature of (SC Regional fics Drwcior Date signes: L22. 2g. 07d, PICT < BUL , ¥ a aie Ne ‘@ 5555-26-05 Emai:
[email protected]
BAGG PERMA MAAC ST (SPS)INTRODUCTION This BULAN WATER DISTRICT - SPMS is focused on linking rganizational vision, individual performance vis-a-vis the agency's 0! das a technology mission and strategic goals. It Is envisionet composed of strategies, methods and tools for ensuring fulfilment of the functions of the offices and its personnel as well as for assessing office accomplishments. itis a mechanism that ensures that the employee achieves the objectives set by the organization, on the other hand, achieves the objectives that it has set itself in its strategic plan. Performance management system is the heart of human res 1 fe ee pete Decale Information produced from it is useful in planning processes. 'g, management and decision-makingTABLE OF CONTENTS Invocuction Table of Contents M Mi vi Mil vill re xi xi BULAN WATER DISTRICT Enhanced Stretaic Performance Management System Rationale Objectives Scope Definiton of Terme Performance Management Framework Basic Elements ey Payers Retponction ‘SPMS Champion Performance Management Team ‘Agency Planning Office Human Resource Management Office- HRMO Head of DeparmentiOffice Individual Employees Rating Period Procedural Guidelines A. Performance Planning & Commitment 8. Performance Monitoring & Coaching C. Performance Roviow & Evaluation D. Performance Rewarding & Development Planning amoo@> Uses of Performance Ratings ‘Sanctions Effectivity Annexes Major Final Output Listing ‘AnnoxA Unit Work PlaniMFO) ‘Annex At Unit Work PlaniSTO) Annex A2 Unit Work Pian(GASS) ‘Annex 8 ‘Sample Summary List of individual Performance Ratings Annex C1 Performance Monitoring & Coaching Joumal(1) ‘Annex C2, Performance Montorng & Coaching Journal(2) ‘Annex C3 Performance Monitoring & Goaching Journal(3) ‘Annex D Office Performance Commitment & Review (OPCR) ‘Annex E Individual Performance commitment & Review(IPCR) ‘Annex F Employee Feedback Form Annex G ‘SPMS Calendar ‘Annex Ht Performance Rewarding & Development ‘Annex H2 Professional Development Plan ‘Annex! ‘Sample Ratings of Accomplishments of BWD Annex J ‘Sample Ratings of Accomplishments of an individual staff Annex K'1 Logbook for Communications & Accomplishment Monitoring Sheet Annex L Performance Feecback Appeal Form Guidepost in Validating SPMS Implementation ‘Communication Pian Internal Guidelines of the Performance Management Team ‘Accomplished OPCR Accomplished IPCR Unit Work Pi Individual Development Pian BWD HRD Plan XXIl, BWD Operationalization of he Rating Scale XXill, BWD SPMS Calendar XXIV. Composition of BWD Performance Management Team XXV. BWD PRAISE Committee XXVI._BWD Personnel Selection Board XXVIL. Training Needs AnalysisRepublic of the Philippines BULAN WATER DISTRICT De Vera St, Zone 4, Bulan, Sorsogon No: 2014-12-01 Date: December 12, 2014 SUBJECT : BULAN WATER DISTRICT Enhanced Strategic Performance Management System (SPMS) Rationale ‘The BULAN WATER DISTRICT ie mandated to promote the sound, efficient and effective management and utiization of goverment resources (\e., technological human resource, physical and financal) as instrument in the achievernent of national socioeconomic and political development goals. ‘The BULAN WATER DISTRICT envisions itse to be: + A. champion of results-criented policies and practoot that enable the {government to steer the country towards meaningful development that empowers the poor and the marginalized; + An implementer of world-class human resource management systems that tenhance transparency, accountability and putlicparicipaton in governance; + Aninsttution composed of highly competent and motivated public servants who observe the highest stardards of professionali ard integrity. [An affective performance management system that will keep track of the progress of programs and projects, identify bottlenecks and adopt stratagies to ensure success 's essential to achieve the above mandate and vision. 't has been noted that the current performance management system needs enhancements to allow inkage between the strategic objectives of the organization ‘nd the individual performance, and create an enabling environment supportive of employee development. The Strategic Pertormance Management System (SPMS), which the Cvil Service Gomrrission (CSG) introduced through Memorandum Circular No. 6, series of 2012, incorporaies the postive features of the previous aysteme while addressing their gaps. and weaknesses. It sets a mechanism for aligning organization, office and Individual commitments. Wth defined targets and performance measures, it provides a scientific and vertfiable basis in assessing and improving the performance of employees and the effectiveness of the Agency's programs and projects. Further, it puts emphasis on the establishment of systems for continuous employes development that will enhance overat performance delivery of the organization. The Agency recognizes the need to institutinaize an SPMS that holisticaly ‘measures and identifies areas for improvements in the Agency's organizational and ental paren, sot aly baretinn a ian of pareance sa accour Objectives The BULAN WATER DISTRICT SPMS aims to link organizational and individual performance through:Vv. 4, The establishment of urit and individual _work plans and consequently Office ‘and Individual Performance and Commitment that are aligned to the sirategic ‘objectives of the Agency; 2. The use of @ performance rating system that reflects the capacity of the individual and the office by taking into consideration their strengths and areas of improvement; and 3. The application of coaching as a leadership style in monitoring and continuous improvement of individual performance and in the development of individual ‘competencies, thereby creating a culture of performance excellence Scope ‘The system covers all permanent, contractual and casual employees ovcupying first- ‘and second-evel positions with employer-employee relationship in thie Agency. Definition of Terms ‘A. Coaching — a leadership style that employs on-going conversations to help people find and act on solutions to ssues blocking their effectiveness 1B. Agency PMT — refers to the Agency's Performance Management Tesm. ©, Agency- refers to the BULAN WATER DISTRICT D. DepartmentOffice - refers to serices/ofices in the Agency ‘organizational structure ofthe Local Government Unit E, Major Final Outputs (MFOs) ~ collective outputs of Local Water District ‘a3 specified in the Presidential Decree 196 and other references. These ‘are goods and services thal the Agency is mandated to deliver to its ‘extemal cients through the implementation of programs, activites and projects. These are delivered by core business processes of operating offices/units F. Programs, Activity, Projects (PAP) - programs, projects and activities undertaken by an Departmentifice or staff to achieve the intended organizational objectives. Offices may identify and craft PAPs based on their targets/commitments G. Success Indicator — reflects the combined performance measures and the corresponding targets for each identified MFOs/PAPs/STOs and GAS activities. 1H, Support to Operations (STO)- contains the outputs of offices/units that do not directly deliver goods and services to external clients but contribute to the delivery of the Agency's MFOs /Core business process. It refers to activities that provide technical and substantive support to the ‘operations and projects of the agency. Examples incude program montoring and evaluation, pubic information programs, statistical ‘services, and information systems development |. General Administration and Support (GAS)- contains the activities that
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