Document Title

QUALITY ASSURANCE / QUALITY CONTROL

PROCESS

Document Number DMCI-IMS-TQM-001

01 0 1 of 61

Edition Revision No. Effectivity date Page

Document Title:

PROJECT QUALITY ASSURANCE /

QUALITY CONTROL
PROCESS

Approval of
Department /
Section / Process
Owner
Department Originator Reviewed Approved

IMPORTANT:
This cover sheet is part of the procedure and is not to be discarded unless superseded by a revised issue.
Unauthorized reproduction is strictly prohibited.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IM-TQM-001

01 0 2 of 61

Edition Revision No. Effectivity date Page

REVISION HISTORY
Execution Revision Revision Description of Changes Page Originator Reviewed
Date Number Type Affected Date

Printed versions are UNCONTROLLED except when stamped “CONTROLLED COPY” in red.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 3 of 61

Edition Revision No. Effectivity date Page

CONTENTS
1.0 OBJECTIVE.........................................................................................................4
2.0 SCOPE ................................................................................................................4
3.0 DEFINITION OF TERMS .....................................................................................4
4.0 REFERENCE DOCUMENTS ..................................................................................7
5.0 RESPONSIBILITY AND AUTHORITY...................................................................6
6.0 PROCEDURE.....................................................................................................11
7.0 RISK MANAGEMENT ........................................................................................47
8.0 FORMS .............................................................................................................49
9.0 APPENDICES ....................................................................................................50
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 4 of 61

Edition Revision No. Effectivity date Page

1.0 OBJECTIVE

The objective of this process is to establish requirement, set guidelines and standard
procedures of quality assurance and quality control activities to ensure compliance with
all applicable statutory, regulatory, customer and other specified requirements.

2.0 SCOPE

This process covers quality assurance and quality control activities applicable to key
aspects of the business process from design, bid, construction and project turn-over.

3.0 DEFINITION OF TERMS

Quality Assurance A part of the Quality Management that focused on providing confidence
that quality requirements will be fulfilled and is a way of preventing
mistakes, defects and problems. Quality Assurance is process oriented
and focuses on defect prevention at the early stage.
Quality Control Is a process by which various parties review the quality of the factors
involved in the delivery of the product which focuses on defect
identification and correction.
For Construction Refers to the plans, drawings or details issued by the Designer of
Drawings (FCD) Record duly approved by the client or its authorized representative
intended for construction works implementation.
Shop Drawings / Refers to a drawing or set of drawings produced by the general
Fabrication Drawings contractor, supplier, manufacturer, subcontractor, or fabricator. Shop
drawings are typically required for prefabricated components. All shop
drawings should be based on the latest For Construction Drawings
(FCD)
Detailed Engineering These are drawings that further elaborates each aspect of the
Drawings project/product by complete description through solid modeling,
specific drawings as well as technical specifications.
Customer Refers to the Owner of the project or its duly authorized
representative. A Customer may be a person or organization that avails
the goods or services.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 5 of 61

Edition Revision No. Effectivity date Page

Operations Section Refers to the section of the organization in a project implementing the
construction work implementation.
QA/QC Quality Assurance / Quality Control
QA/QC Section The implementing group which is in charge of the enforcement of the
activities and procedures of the Quality Assurance / Quality Control
Plan.
Quality Plan This is a systematic and highly structured plan for assuring that all
requirements of the contract documents are accomplished in
conformance with client's specific set of contract approved drawings,
documents, regulations and/or specifications. This includes designing
the specific guidelines to be utilized to fit the scope of work, choosing
qualified personnel for task to be performed, and issuing instructions
to control, inspect and oversee work completion in terms of quality.
Inspection and Test A document detailing a systematic approach to testing or inspecting a
Plan system or product and set out critical control points or 'hold points' at
various stages within a process to make sure that conformance to
standards are progressing as they should be.
Project QA/QC Head Technical Person In-charge of the Project QA/QC Section that maybe
an Engineer or an Architect responsible for the effective
implementation of the QA/QC activities of the project
Project QA/QC Staff A technical personnel that maybe an Engineer, Architect or any
personnel in a particular field of specialization qualified to support
implementation of the QA/QC activities of the project under the
supervision of the Project QA/QC Head.
Approving Entity (AE) An individual or a group who have the authority of officially agreeing
to something or accepting something as satisfactory. This may be
Customer’s or Internally assigned Technical Designer/s and
Consultant/s competent to conduct review and approval of technical
submittals, reports, structure, and/or products.
Responsible Entity Personnel, Department or Company who is responsible and
(RE) accountable for a nonconformity identified.
Issuing Entity (IE) Personnel, Department or Company who has the first-hand knowledge
of the nonconformity identified. The personnel or the Department who
raise and issue the Corrective Action Report
Approval The action of officially agreeing to something or accepting something
as satisfactory to the requirement or expectations.
Nonconformity A condition of “work in place" or "work in progress" that lacks
agreement or conformity to established requirements, and which
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 6 of 61

Edition Revision No. Effectivity date Page

cannot be corrected in the normal course of construction activities.

Non-Conformance is reserved for those conditions which will require
major rework efforts, removal and/or replacement of materials or
product.
Punchlist Workmanship deficiency that can be repaired in a manner that will not
require large amount of resources and time. Can be closed by “Making
Good” repairs.
Technical Complete set of documents and references, including drawings and
Specification specifications, which contains the full and total agreement, legally
entered into, between the Owner and the Construction Contractor to
provide a specified product in return for specified remuneration.
Third Party An independent organization, person, or company not affiliated with
Testing/Inspection the producer nor the user of the item that tests/inspects products,
Service Provider materials, software, etc. according to agreed requirements.
Request for Used to clarify details available in For Construction Drawings but vague
Information or to request resolution of conflicts between issued Drawing,
Specification, terms of reference and interfacing work of different
trades.
Calibration The comparison of measurement values delivered by a device under
test with those of a standard of known accuracy
Subcontractor / A person or company engaged by a General Contractor to supply
Supplier materials/equipment or perform a specific services that is part of the
overall project and is normally paid for the supply of
materials/equipment or services provided to the project by the General
Contractor.
General Contractor The contracting company who undertakes a general contract which
includes materials or labor to produce products or perform services.
Consultant A person or company who provides technical expertise or management
services.
Audit Team Leader The SBU QA/QC Manager or his/her authorized representative who is
responsible for the planning and implementation of Project Quality
Audits.
Audit Plan Specific guideline to be followed when conducting an audit. The plan
includes information such as the date, time, audit scope, audit team
and auditee of the audit to be conducted.
Audit Checklist Detailed list of checkpoints covering the scope of the audit.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 7 of 61

Edition Revision No. Effectivity date Page

Defects Liability A period following practical completion (usually one year) during which
Period the Contractor retains liability under a building contract for dealing with
any defects which manifest themselves.
TQM Total Quality Management

4.0 REFERENCE DOCUMENTS

4.1 Contract Specifications

4.2 Construction Works Implementation Procedure
4.3 Suppliers / Subcontractors Management Process
4.4 Suppliers / Subcontractors Accreditation Process
4.5 Procurement Control Procedure
4.6 Turnover Procedure
4.7 Control of Documents Procedure
4.8 Control of Records Procedure
4.9 Warehousing Control Procedure
4.10 Corrective Action Process
4.11 Control of Nonconforming Outputs Process
4.12 Bid and Estimate Procedure
4.13 Design and Build Procedure
4.14 ISO Clause 5: Planning
4.15 ISO Clause 7.1.5: Monitoring and Measuring Resources
4.16 ISO Clause 8.1: Operational Planning and Control
4.17 ISO Clause 10: Improvement

5.0 RESPONSIBILITY AND AUTHORITY

5.1 The corresponding Sections shall be responsible for the following process:

5.1.1 Project QA/QC Section

1) Review and Approval of Materials/Equipment

2) Inspection and Test Plan Preparation & Implementation
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 8 of 61

Edition Revision No. Effectivity date Page

3) Quality Plan Preparation & Implementation

4) Inspection and Acceptance of Incoming Materials
5) Inspection and Acceptance of Incoming Equipment
6) Inspection of Work Implementation
7) Inspection of Final Products and Services (Turn Over)
8) Calibration of Measuring Equipment
9) Control of Non-Conforming Products / Materials / Structure & Services
10) Quality Assurance / Quality Control Documentation
11) Selection of Project QA/QC Personnel

5.1.2 Oversee the whole implementation and effectiveness of the Project Quality
Assurance and Quality Control process.

5.2 Project Engineering Section

5.2.1 Review and Approval of Shop Drawings / Fabrication Drawings

5.3 Project Operations Section

5.3.1 Review and Approval of Work Implementation Methodology

5.4 SBU QA/QC Section

5.4.1 SBU QA/QC Section shall responsible for the following:

1) Quality Plan Review

2) Inspection and Test Plan Review
3) Testing and Commissioning Plan (if applicable) Review
4) Selection of SBU QA/QC Personnel

5.4.2 Oversee the whole implementation and effectiveness of the SBU Quality
Assurance and Quality Control process.

5.5 Corporate QA/QC Department

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 9 of 61

Edition Revision No. Effectivity date Page

5.5.1 Corporate QA/QC Department Head shall provide framework, template

guidance, direction, policy and resolution on the following:

1) Quality Assurance and Quality Control Process

2) Quality Plan
3) Inspection and Test Plan
4) Testing and Commissioning Plan
5) Selection Process of QA/QC Personnel
6) Quality Audits
7) Risk Assessment and Mitigation
8) Knowledge Management Requirements

5.5.2 Oversee the whole implementation and effectiveness of the Department and
SBU Quality Assurance and Quality Control process as applicable.

5.6 Corporate QA/QC Head

Responsibilities:

5.6.1 Providing leadership and guidance developing and implementing QA/QC

initiatives in accordance with the company TQM Program.

5.6.2 Supervising the QA/QC Team at SBU and Project Level to ensure conformity
and effectiveness of set standards, procedures and identifying impediments
that affect their implementation.

5.6.3 Resolving disputes and perform arbitration between parties regarding quality
related issues.

Authorities:

5.6.4 The Corporate QA/QC Head at any stage shall have the authority to stop the
work or process implementation and/or process in case of:

1) Nonconformity to contract provisions

2) Unsafe work practice & condition
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 10 of 61

Edition Revision No. Effectivity date Page

Reporting:

5.6.5 The Corporate QA/QC Head shall administratively and functionally report to
the TQM Manager.

5.7 SBU QA/QC Manager

Responsibilities:

5.7.1 Reviewing, evaluation and recommending submission for approval of the

Approving Entity (AE) of the following documents:

1) Project-specific Quality Plan prepared by the Project QA/QC Head

2) Project-specific Inspection and Test Plan
3) Project-specific Testing and Commissioning Plan

5.7.2 Overseeing the whole implementation and effectiveness of the QA/QC plan
of the specific Strategic Business Unit.

5.7.3 Resolving disputes related to quality between departments within the SBU
Level.

Authorities:

5.7.4 The SBU QA/QC Manager at any stage shall have the authority to stop a SBU-
specific work implementation in case of:

1) Nonconformity to contract provisions

2) Unsafe work practice & condition

Reporting:

5.7.5 The SBU QA/QC Manager shall:

Administratively report to the : SBU Head

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 11 of 61

Edition Revision No. Effectivity date Page

Functionally report to the : Corporate QA/QC Head

5.8 The Project QA/QC Head

Responsibilities:

5.8.1 Preparation and effective implementation of the following documents specific

for the Project:

1) Project-specific Quality Plan

2) Project-specific Inspection and Test Plan

5.8.2 Conduct of initial review and evaluation of the following:

1) Material Submittals
2) Equipment Submittals
3) Shop Drawings / Fabrication Drawings Submittals
4) Construction Work Implementation Methodology Submittals
5) Calibration Certificates of project tools & equipment
6) Plant Visit Reports
7) Project Turn-over Documents
8) Testing and Commissioning Reports

5.8.3 Lead the conduct of testing and/or inspection of the following:

1) Incoming Materials
2) Incoming Equipment
3) Construction Work Implementation
4) Final Product and Services (Turn Over)

5.8.4 Represent the Project Team during the conduct of a Project Quality Audit.

5.8.5 Evaluate the following products and services provider and submit
recommendations to the Procurement Manager in case of a special project-
specific project requirements/qualifications not covered by the Evaluation of
Suppliers/Subcontractor Process:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 12 of 61

Edition Revision No. Effectivity date Page

1) Third Party Testing /Inspection Service Provider

2) Specialty Supplier and Subcontractors

5.8.6 Manage the issuance, evaluation of corrective action and closure of

Corrective Action Reports (CAR).

5.8.7 Maintain records or evidences of all quality assurance and quality control
activities.

5.8.8 Resolving disputes related to quality between departments within the Project
Level.

Authorities:

5.8.9 The Project QA/QC Head at any stage shall have the authority to propose
stoppage a project-specific work implementation in case of:

1) Nonconformity to contract provisions

2) Unsafe work practice & condition

5.8.10 Select appropriate manpower for the Project QA/QC Department

Reporting:

5.8.11 The Project QA/QC Head shall:

Administratively report to the : Project Manager

Functionally report to the : SBU QA/QC Manager

5.9 Project QA/QC Staff

Responsibilities:

5.9.1 Assist the Project QA/QC Head in the effective implementation of the
following documents specific for the Project:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 13 of 61

Edition Revision No. Effectivity date Page

1) Project-specific Quality Plan

2) Project-specific Inspection and Test Plan (frequency tests)

5.9.2 Assist in the Project QA/QC Head in the conduct of initial review and
evaluation of the following:

1) Material Submittals
2) Equipment Submittals
3) Shop Drawings / Fabrication Drawings Submittals
4) Construction Work Implementation Methodology Submittals
5) Calibration Certificates of project tools & equipment
6) Project Turn-over Documents
7) Testing and Commissioning Reports

5.9.3 Assist the Project QA/QC Head in the conduct of testing and/or inspection of
the following:

1) Incoming Materials
2) Incoming Equipment
3) Construction Work Implementation
4) Final Product and Services (Turn Over)
5) Plant Visit/s

5.9.4 Assist the Project QA/QC head during the conduct of a Project Quality Audit.

5.9.5 Identify and investigate nonconformities in accordance with the Corrective

Action Process.

5.9.6 Prepare and update records or evidences of all quality assurance and quality
control activities.

5.9.7 Conduct inspection and/or witness testing of project specific requirements.

Authorities:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 14 of 61

Edition Revision No. Effectivity date Page

5.9.8 The Project QA/QC Staff at any stage shall have the authority to propose
stoppage a project-specific work implementation in case of:

1) Nonconformity to contract provisions

2) Unsafe work practice & condition

Reporting:

5.9.9 The Project QA/QC Staff shall:

Administratively report to the : Project QA/QC Head

Functionally report to the : Project QA/QC Head

5.10 Head Office Quality Assurance Personnel shall be responsible for the following:

Responsibilities:

5.10.1 Assist the SBU QA/QC Manager and Corporate QA/QC Head in the conduct
of the following quality audits:

1) Project Quality Audits

2) Bid Process Quality Audits
3) Design Process Quality Audits

5.10.2 Preparation of an Audit Plan and Audit Checklist prior to the conduct of
quality audits.

5.10.3 Preparation and issuance of Initial and Final Audit Reports after the conduct
of quality audits.

5.10.4 Manage the issuance, evaluation of corrective action and closure of

Corrective Action Reports identified during quality audits.

Authorities:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 15 of 61

Edition Revision No. Effectivity date Page

5.10.5 The Head Office Quality Assurance Personnel at any stage shall have the
authority to propose stoppage a project-specific work implementation in case
of:

1) Nonconformity to contract provisions

2) Unsafe work practice & condition

Organization:

5.10.6 The Head Office Quality Assurance Personnel shall:

Administratively report to the : Corporate QA/QC Head

Functionally report to the : Corporate QA/QC Head

5.11 Project Manager

Responsibilities:

5.11.1 Provide sufficient resources for the effective implementation of the Quality
Assurance and Quality Control system.

5.11.2 Aid in the resolution of disputes between concerned parties within the Project
Level.

5.11.3 Ensure that all nonconformities are investigated, corrected and prevented
from recurrence.

Authority:

5.11.4 Enforce the effective implementation of approved corrective actions

proposed and agreed through the Corrective Action Process.

Reporting:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 16 of 61

Edition Revision No. Effectivity date Page

5.11.5 The Project Manager shall administratively and functionally report to the SBU
Head.

6.0 PROCEDURE

6.1 Preparation and Approval of Quality Plan

6.1.1 The Project QA/QC Head shall prepare a Quality Assurance / Quality Control
Plan prior to work implementation.

6.1.2 The Quality Plan shall include not limited to the following:

1) Objective - This refers to specific desired result or outcome that the

Quality Assurance / Quality Control System aim to achieve.

2) Scope - This defines the extent of application of the Quality Assurance

/ Quality Control Activities.

3) Definition of Terms - Specific description of terms used in the Quality

Plan.

4) Reference Documents - Refers to the set of document, procedures,

actions and strategies related to the particular Quality Assurance /
Quality Control activity.

5) Table of Organization - Refers to the table of personnel, position and

their relation to the entire organization.

6) Responsibilities and Authorities

a) Roles and Responsibilities - This defines the function and

accountabilities of each Quality Assurance / Quality Control
personnel.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 17 of 61

Edition Revision No. Effectivity date Page

b) Authority - This defines the power to influence or command of

each Quality Assurance / Quality Control personnel.

7) Procedures

a) Quality Assurance Activities - These are actions performed to

ensure that each required material or service is conforming to
the Contract Provisions prior to its utilization.

b) Quality Control Activities - These are actions performed to ensure

that each material or service is conforming to the Contract
Provisions during and after utilization.

c) Documentation Process - This defines the process of record

generation, control and filing for the entire project duration.

8) Appendix A: List of Third Party Testing or Inspection Service Providers

- This is a directory of Third Party Testing and Inspection Service
Provider that may be commissioned for the project. Accreditation of
the Third Party Testing and Inspection Service Provider shall be in
accordance with the Supplier/Subcontractor Accreditation and
Performance Monitoring Procedure.

9) Appendix B: Standard Forms - This is a compilation of documents to

be used as standard forms to be used as evidence of Quality Control
records.

6.1.3 The draft Quality Assurance / Quality Control Plan shall be reviewed by the
SBU QA/QC Manager in collaboration with the Project Manager and SBU
Head, and approved by the Corporate QA/QC Head.

6.1.4 The approved Quality Assurance / Quality Control Plan shall be submitted
to the Client for approval and/or reference as required.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 18 of 61

Edition Revision No. Effectivity date Page

6.1.5 The Project QA/QC Head shall ensure that all reference documents required
or stated in the Quality Assurance / Quality Control Plan are available in
the project.

6.1.6 The Project QA/QC Head shall disseminate the approved Quality Plan to
the following as deemed necessary:

1) Project Manager
2) Project-in-Charge
3) Head Office Engineer
4) Project Safety Officer / Project Environmental Officer

6.1.7 The Project QA/QC Head may adjust/amend the Quality Plan or provisions
thereof with the approval of the Corporate QA/QC Head, as necessary at
any stage of the project in accordance with this process.

6.2 Preparation and Approval of Inspection and Test Plan

6.2.1 The Project QA/QC Head shall prepare an Inspection and Test Plan prior to
the work implementation.

6.2.2 The Inspection and Test Plan shall include not limited to the following
information:

1) Work Activity - This identifies the specific work or services intended to

be implemented.

2) Control Document - These are set of documents that contain reference

standards to be conformed with.

3) Control Item - This identifies a particular material or stage of the

process which is subject to inspection to ensure conformance.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 19 of 61

Edition Revision No. Effectivity date Page

4) Procedure Required - This identifies the particular test or inspection

required to be implemented to verify conformance to the reference
standards.

5) Instruments to be used - This describes the measuring tools and

equipment to be used to conduct the test and inspection required.

6) Nonconformance - This describes the action to be taken to meet the

acceptable level of quality required if nonconformity is identified.

7) Frequency of Test Required - This identifies the lot size and frequency
of testing or location/s of inspection required.

8) Reference of Test Method - This refers to the standard set of

procedures in conducting testing and inspection.

9) Hold Points - These are construction stages which need supplementary

inspection or verification. These are activities or requirements to be
complied prior with the commencement of succeeding works.

10) Responsible Parties – This defines the responsibility and authority of

each following entity in the conduct of testing and inspection:

a) Subcontractor / Supplier
b) DMCI
c) Consultant
d) Client

6.2.3 The proposed Inspection Test Plan shall be reviewed by the SBU QA/QC
Manager and approved by the Corporate QA/QC Head.

6.2.4 The approved Inspection and Test Plan shall be submitted to the Client for
approval as necessary.

6.2.5 The Project QA/QC Head shall ensure that all reference documents required
or stated in the Inspection and Test Plan are available in the project
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 20 of 61

Edition Revision No. Effectivity date Page

6.2.6 The Project QA/QC Head shall disseminate the approved Inspection and
Test Plan to the following as necessary:

1) Project Manager
2) Project in-Charge
3) Head Office Engineer
4) Project Safety Officer / Project Environmental Officer

6.2.7 The Project QA/QC Head may adjust/amend the Inspection and Test Plan
or provisions thereof, as necessary at any stage of the project in
accordance with this process.

6.3 Review and Approval of Shop Drawings / Fabrication Drawings

The sequence of activities is summarized in the Flow Chart at Appendix 1. The

following supplementary information shall also apply:

6.3.1 Project-in-Charge/Subcontractor/Supplier shall submit shop drawings /

fabrication drawings to Head Office Engineer for review in accordance with
the following relevant documents:

1) Project Technical Specifications

2) Latest For Construction Drawings (FCD)
3) Official Instructions from the Client or Authorized Representative

The proposed Shop Drawing / Fabrication Drawing shall:

1) Detail how the For Construction Drawings (FCD) will be implemented

2) Reflect approved materials and equipment
3) Reflect the scope, limit and exclusions
4) Address interface issues with other trades
5) Based on as-built measurements

In case of conflict, Field Engineer/Subcontractor/Supplier shall submit

Request for Information to the Approving Entity for clarification.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 21 of 61

Edition Revision No. Effectivity date Page

In case of deviations from the above references, the

Operation/Subcontractor/Supplier shall explicitly inform the Head Office
Engineer and other relevant parties in writing during the submission of the
proposed Shop/Fabrication Drawing for review.

6.3.2 Upon receipt of the proposed Shop Drawing / Fabrication Drawing, the Head
Office Engineer together with the Office Engineer shall:

1) Collate additional information not present in the submission and request

further clarifications.

2) Prepare a Preliminary Drawing Review based on the information

gathered. Consolidate information submitted and resolve issues with the
following relevant members of the Project Team as necessary:

a) Project in Charge for construction related matters

b) Project Safety Officer for OH&S matters
c) Project Environmental Officer for environmental matters
d) Project QA/QC Head for quality matters
e) Project Manager
f) Technical Consultant/s

6.3.3 After gathering all the information, the Head Office Engineer shall determine
and indicate if the Draft Shop Drawing / Fabrication Drawing is:

1) Recommended for submission to the Approving Entity (AE)

2) To be revised and resubmitted after conformity with the nonconformity
identified
3) Rejected. Resubmission is not required.

6.3.4 In case of nonconformity, the Head Office Engineer shall mark-up/comment

on the drawing the nonconformity identified and return commented Shop
Drawing / Fabrication Drawing to the Operations/Subcontractor/Supplier for
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 22 of 61

Edition Revision No. Effectivity date Page

revision and resubmission. The same process from 6.3.1 through 6.3.3 shall
be implemented until conformity.

6.3.5 Upon conformity with all the requirements, the Head Office Engineer shall
submit the Shop Drawing / Fabrication Drawing to the Approving Entity (AE)
for final approval.

The Approving Entity shall determine and indicate in the Submittal Form if
the Draft Shop Drawing / Fabrication Drawing is:

1) Approved
2) Approved with Comments
3) Revise and Resubmit
4) Disapproved

6.3.6 A copy of the commented Shop Drawing / Fabrication Drawing shall be

provided by the Document Control Staff to the following entities as
necessary:

1) Head Office Engineer

2) Supplier/Subcontractor
3) Project Manager
4) Project QA/QC Head
5) Project-in-Charge

6.3.7 All works that requires shop / fabrication drawings shall be Approved prior to
work implementation.

6.4 Review and Approval of Materials / Equipment

The sequence of activities is summarized in the Flow Chart at Appendix 2. The

following supplementary information shall also apply:

6.4.1 Subcontractor/Supplier to submit material / equipment submittal to the Head

Office Engineer for preliminary review and approval of Project QA/QC
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 23 of 61

Edition Revision No. Effectivity date Page

Section. The material shall be conforming to the following relevant

documents:

1) Project Technical Specifications

2) Latest For Construction Drawings (FCD)
3) Official Instructions from the Client or Authorized Representative

The proposed material / equipment shall address the following:

1) Detail the scope, accessories, limits and exclusions

2) Address compatibility issues with other materials / equipment of other
trades interfaced with
3) Includes a draft product / equipment warranty statement if required

6.4.2 A material /equipment submittal shall conform with specification and should
consist of the following but not limited to:

1) Physical Material / Equipment Sample with Material & Equipment

Submittal Approval ID Form
2) Equipment Specification Sheet / Brochures / Catalogs
3) Mill Certificate
4) Technical Data Sheet (TDS)
5) Material Safety Data Sheet (MSDS)
6) Certificate of Analysis (COA)
7) Product or Equipment Catalog / Brochures
8) Areas of application
9) Instruction Manual
10) Care/Operation and Maintenance Manual
11) Test Reports

6.4.3 In case of deviation from the above references, the Subcontractor/Supplier

shall submit a Substitution Request to the Head Office Engineer detailing the
proposed substitute product. The Substitution Request should address the
following information:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 24 of 61

Edition Revision No. Effectivity date Page

1) Technical Evaluation comparing the proposed substitute from the

specified material / equipment
2) Effect on time and cost
3) Effect on warranty
4) Effect on terms and conditions
5) Preliminary Test Result and Proposed Shop Drawing due to effect of
Material / Equipment Substitution if any
6) Reason for substitution

6.4.4 The Head Office Engineer shall provide a copy of the Proposed Material /
Equipment Submittal to the Project QA/QC Head and request the conduct of
a technical evaluation.

6.4.5 The Project QA/QC Head together with the Project QA/QC Staff shall:

1) Collate additional information not present in the submission and request

further clarifications.

2) Consolidate information submitted and coordinate initial technical review

with following relevant parties as necessary:

a) Project-in-Charge for construction related matters

b) Project Safety Officer for OH&S matters
c) Project Environmental Officer for environmental matters
d) Project Manager
e) Designer / Technical Consultant

3) Coordinate the conduct of Preliminary Test or Factory Acceptance Test

(FAT) based on the Approved Inspection and Test Plan. The result of the
Preliminary Test or Factory Acceptance Test shall be included in the
Technical Evaluation of the product or equipment.

4) Prepare a Technical Evaluation of the product or equipment based on

the submitted information and the Preliminary Test conducted. The
Technical Evaluation shall compare and verify the conformity of the
proposed material to the relevant references stated in 6.4.1.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 25 of 61

Edition Revision No. Effectivity date Page

6.4.6 The Project QA/QC Head shall submit the Technical Evaluation to the Head
Office Engineer. The Project QA/QC Head shall state in the Technical
Evaluation if the proposed material in terms of quality is:

1) Recommended for submission to the Approving Entity (AE)

2) To be resubmitted after conformity with the technical nonconformity
identified.
3) Rejected. Resubmission is not required.

In the case of technical nonconformity, the Project QA/QC Head shall

comment on the Technical Evaluation the nonconformity identified and
return the commented submittal to the Head Office Engineer.

6.4.7 In the case of technical conformity, the Head Office Engineer shall conduct
a commercial evaluation of the proposed material / equipment in accordance
with the Procurement Control Procedure.

6.4.8 Upon conformity with both the Technical and Commercial requirements,
the Head Office Engineer shall recommend submission of the Material /
Equipment Submittal to the Approving Entity (AE) for final approval through
the Project QA/QC Head.

6.4.9 The Approving Entity shall determine and indicate in the Submittal Form if
the proposed material / equipment is:

1) Approved
2) Approved with Comments
3) Revise and Resubmit
4) Disapproved

6.4.10 A copy of the commented Material / Equipment Submittal shall be provided

by the Document Control Staff to the following entities as necessary:

1) Head Office Engineer

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 26 of 61

Edition Revision No. Effectivity date Page

2) Supplier/Subcontractor
3) Project Manager
4) Project QA/QC Head
5) Project-in-Charge
6) Consultant / Designer

6.4.11 Approved Material / Equipment Samples shall be stored and controlled by

the Project QA/QC Head and the Project Document Controller in the Sample
Room.

6.4.12 No material or equipment that requires approval shall be incorporated in

the work without formal approval from the Approving Entity (AE).

6.5 Review and Approval of Construction Work Implementation Methodology

The sequence of activities is summarized in the Flow Chart at Appendix 3. The

following supplementary information shall also apply:

6.5.1 Construction Operation Group/Subcontractor/Supplier to submit proposed

Work Implementation Methodology to the Project-in-Charge for review and
approval in accordance with the following relevant documents:

1) Project Technical Specifications

2) Latest For Construction Drawings (FCD)
3) Official Instructions from the Client or Authorized Representative

The proposed Methodology should include information not limited to the

following:

1) Description and Scope

2) Materials
3) Tools & Equipment
4) Manpower
5) Schedule (if applicable)
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 27 of 61

Edition Revision No. Effectivity date Page

6) Procedure
7) Quality Assurance / Quality Control
8) Environment, Health and Safety
9) References

The proposed Methodology should also address the following:

1) Approved or specified materials and equipment

2) Address compatibility issues with other materials, equipment and
procedure of other trades interfaced with
3) Based on actual site condition

6.5.2 In case of deviations from the relevant references stated in 6.5.1, the
Operation/Subcontractor/Supplier shall explicitly inform the relevant parties
in writing the modifications during the submission of the draft Methodology
for review.

6.5.3 Upon receipt of the draft Methodology, the Project-in-Charge together with
the Project Superintendent or Field Engineer shall:

1) Collate additional information not present in the submission and request

further clarifications.

2) Consolidate information submitted and coordinate initial review with

relevant entities:

a. Head Office Engineer for commercial/contractual matters

b. Project Safety Officer for OH&S matters
c. Project Environmental Officer for environmental matters
d. Project QA/QC Head for quality matters
e. Project Manager
f. Consultants / Designers
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 28 of 61

Edition Revision No. Effectivity date Page

3) Coordinate the conduct of a Pre-Construction Mock Up if required with

relevant parties to confirm certain technical conformity of the proposed
Methodology.

4) Prepare an evaluation of the methodology based on the submitted

information. The evaluation shall compare and verify the conformity of
the proposed methodology to the relevant references stated in 6.5.1.

6.5.4 Based on the evaluation prepared, the Project-in-Charge shall determine and
indicate if the draft Methodology is to be:

1) Recommended for submission to the Approving Entity (AE)

2) Revise and resubmit after conformity with the nonconformities identified
3) Rejected. Resubmission is not required.

In case of nonconformity, the Project-in-Charge shall mark-up/comment on

the draft Methodology the nonconformity identified and return the
commented submittal to Operations/Subcontractor/Supplier for revision. The
same process from 6.5.1 to 6.5.3 shall be implemented until conformity.

6.5.5 Upon conformity with all the requirements, the Project QA/QC Head shall
submit the draft Methodology to the Approving Entity (AE) for approval.

The Approving Entity shall determine and indicate in the Submittal Form if
the proposed Methodology is:

1) Approved
2) Approved with Comments
3) Revise and Resubmit
4) Disapproved

6.5.6 A copy of the commented Methodology Submittal shall be provided by the

Document Control Staff to the following entities as necessary:

1) Head Office Engineer

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 29 of 61

Edition Revision No. Effectivity date Page

2) Supplier/Subcontractor
3) Project Manager
4) Project QA/QC Head
5) Project-in-Charge
6) Consultant / Designer

6.5.7 No work requiring an approval shall be implemented without an approved

Work Implementation Methodology.

6.6 Inspection and Acceptance of Incoming Materials

The sequence of activities is summarized in the Flow Chart at Appendix 4. The

following supplementary information shall also apply:

This procedure details the Quality Control activities describe in the Incoming
Inspection and Receiving of Materials in conjunction with Warehousing Control
Procedure. This procedure covers materials intended to be incorporated in the
work implementation activities.

The sequence of activities is summarized in the Flow Chart at Appendix 4. The

following supplementary information shall also apply:

6.6.1 Subcontractor/Supplier to deliver the material in conformity with the

following pre-approved relevant documents:

1) Approved Material Submittal

2) Approved Material Sample

Standard materials not covered on the Inspection and Test Plan is not
applicable to this requirement.

Unless otherwise specified, the following supplemental documents should be

presented by the Supplier/Subcontractor upon delivery of material as
applicable:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 30 of 61

Edition Revision No. Effectivity date Page

1) Delivery Receipt
2) Mill Certificate / Production Certificate
3) Certificate of Analysis (COA)
4) Import Commodity Clearance (ICC)

6.6.2 Upon the delivery of material, the Stockclerk shall request the Project QA/QC
Head to conduct an Open Package Inspection (OPI).

6.6.3 The Project QA/QC Staff under the supervision of the Project QA/QC Head
shall:

1) Coordinate the conduct of Open Package Inspection, Sampling and

Testing of the delivered material based on the approved Project
Inspection and Test Plan (ITP) to verify conformity with the
requirements of 6.6.1. The result of the Frequency Test shall be
recorded.

2) Collate and consolidate additional information required not present in

the delivery.

3) Request further clarifications if needed.

4) Check for visible damage or defect and other conditions relevant for
acceptance.

5) Prepare and submit a Delivery Inspection Report (DIR) to the Project

QA/QC Head for Approval or Rejection based on the Open Package
Inspection and/or Frequency Test conducted.

6.6.4 Upon receipt of the recommendation, the Project QA/QC Head shall review
the recommendation and resolve issues with relevant member of the Project
Team as necessary:

1) Head Office Engineer for Contracts/Commercial

2) Project-in-Charge for Operations
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 31 of 61

Edition Revision No. Effectivity date Page

3) EHS Officer for Environmental, Health and Safety

4) Project Manager
5) Procurement Department

6.6.5 After gathering all the information needed, the Project QA/QC Head shall
determine if proposed material is to be:

1) Recommended for acceptance

2) Subject for Resampling & Retesting
3) Rejected

6.6.6 In case of rejection, the Project QA/QC Head shall indicate the basis of
rejection in the Delivery Inspection Report (DIR) and decide the disposition
of the material in accordance the Control of Nonconforming Outputs Process.

The following relevant parties shall also be informed regarding the rejection:

1) Stock Clerk
2) Project-in-Charge
3) Head Office Engineer
4) Project Manager
5) Procurement Department

6.6.7 The same process from 6.6.1 through 6.6.6 shall be repeated for
replacement delivery until conformity is obtained.

6.6.8 Upon conformity with all the requirements, the Project QA/QC Head shall
recommend the acceptance of the material in terms of the quality aspect and
sign the Daily Receiving Report. Quantity of material shall be checked by
Stockclerk per Warehousing Control Procedure.

6.6.9 Delivered materials shall be located on suitable area for storage designated
areas by Project in Charge. It shall be protected from any damage or
contamination. Materials shall be stored and protected in accordance with
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 32 of 61

Edition Revision No. Effectivity date Page

Suppliers/ Manufacturer’s instructions and safety regulation under the

Warehousing Control Procedure.

6.6.10 Nonconforming materials shall be tag using the Disposition Tag to prevent
its unintended use. The disposition of nonconforming materials shall be in
accordance with the Control of Nonconforming Outputs Process.

6.6.11 When materials are delivered on behalf of the Client/Owner or other third
parties such as Owner Direct Subcontractors/Suppliers, they shall be
subjected to the process described in the Warehousing Control Procedure.

6.6.12 The Stockclerk shall inspect all other standard materials / equipment not
covered by Submittals or Inspection and Test Plan in accordance with
Warehousing Control Procedure.

6.7 Inspection and Acceptance of Incoming Equipment

The sequence of activities is summarized in the Flow Chart at Appendix 5. The

following supplementary information shall also apply:

This procedure details the Quality Control aspect of Incoming Inspections and
Receiving of Equipment for the Warehousing Control Procedure. This procedure
covers equipment intended to be incorporated in the work implementation activities.

The sequence of activities is summarized in the Flow Chart at Appendix 5. The

following supplementary information shall also apply:

6.7.1 Subcontractor/Supplier to deliver the equipment in conformity with the

following pre-approved relevant documents:

1) Approved Submittal
2) Approved Sample/Unit as applicable
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 33 of 61

Edition Revision No. Effectivity date Page

Standard equipment not covered in the Inspection and Test Plan is not
applicable to this requirement.

Unless otherwise specified, the following supplemental documents should be

presented by the Supplier/Subcontractor upon delivery of equipment as
applicable:

1) Delivery Receipt
2) Production Certificate / Fabrication Certificate
3) Certificate of Analysis (COA)
4) Import Commodity Clearance (ICC)

6.7.2 Upon the delivery of equipment, the Stockclerk shall request the Project
QA/QC Head to conduct a quality inspection.

6.7.3 The Project QA/QC Staff under the supervision of the Project QA/QC Head
shall:

1) Coordinate the conduct of Inspection, Sampling and Testing of the

delivered equipment based on the approved Project Inspection and Test
Plan (ITP) to verify conformity with the requirements with 6.7.1. The
result of the Frequency Test or Factory Acceptance Test (FAT) shall be
recorded.

2) Collate and consolidate additional information required not present in

the delivery.

3) Request further clarifications if needed.

4) Check for visible damage, defect or other conditions that may result to
rejection.

5) Prepare and submit a recommendation to the Project QA/QC Head for

Approval or Rejection based on the Inspection and/or Frequency Test
conducted.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 34 of 61

Edition Revision No. Effectivity date Page

6.7.4 Upon receipt of the recommendation, the Project QA/QC Head shall review
the recommendation and resolve issues with relevant member of the Project
Team as necessary:

1) Head Office Engineer for Contracts/Commercial

2) Project-in-Charge for Operations
3) Project Safety Officer for OH&S matters
4) Project Environmental Officer for environmental matters
5) Project Manager
6) Designer / Consultant (for Design and Build Projects)

6.7.5 After gathering all the information needed, the Project QA/QC Head shall
determine if proposed material is to be:

1) Recommended for acceptance

2) Subject for Resampling & Retesting
3) Rejected

6.7.6 In case of rejection, the Project QA/QC Head shall indicate the basis of
rejection in the Delivery Inspection Report (DIR) and decide the disposition
of the equipment in accordance the Control of Nonconforming Outputs
Process.

The following relevant parties shall also be informed regarding the rejection:

1) Stock Clerk
2) Project-in-Charge
3) Head Office Engineer
4) Project Manager
5) Procurement Department

6.7.7 The same process from 6.7.1 through 6.7.6 shall be repeated for
replacement delivery until conformity is obtained.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 35 of 61

Edition Revision No. Effectivity date Page

6.7.8 Upon conformity with all the requirements, the Project QA/QC Head shall
recommend the acceptance of the equipment in terms of the quality aspect
and sign the Daily Receiving Report. Quantity of equipment shall be checked
by Stockclerk per Warehousing Control Procedure.

6.7.9 If Factory Acceptance Test is required, the supplier shall submit the
following:

1) Factory Test Protocols

2) Acceptance Parameters
3) Test Forms
4) Methodology

6.7.10 Client’s representative together with DMCI representative will conduct the
following during Factory Acceptance Test as agreed in the Protocol as
applicable:

1) Performance Test
2) Endurance Test
3) Inspection of dimension, capacity
4) Inspection of physical condition of the equipment

6.7.11 Delivered equipment shall be located on suitable area for storage designated
areas by Project in Charge. It shall be protected from any damage or
contamination. Equipment shall be stored and protected in accordance with
Suppliers/ Manufacturer’s instructions and safety regulation under the
Warehousing Control Procedure.

6.7.12 Nonconforming equipment shall be tag using the Disposition Tag to prevent
its unintended use. The disposition of nonconforming materials shall be in
accordance with the Control of Nonconforming Outputs Process.

6.7.13 When equipment is delivered on behalf of the Client/Owner or other third

parties such as Owner Direct Subcontractors/Suppliers, they shall be
subjected process described in the Warehousing Control Procedure.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 36 of 61

Edition Revision No. Effectivity date Page

6.7.14 The Stock Clerk shall inspect all other standard materials / equipment not
covered by Submittals or Inspection and Test Plan in accordance with
Warehousing Control Procedure.

6.8 Inspection of Work Implementation (In Process)

The sequence of activities is summarized in the Flow Chart at Appendix 6. The

following supplementary information shall also apply:

This procedure details the Quality Control activities described in the Construction
Work Implementation Methodology.

6.8.1 Operation/Subcontractor to submit an Inspection/Work Request to the

Project QA/QC Head at least 24 hours prior to date of inspection or work
implementation. The Inspection Work/Request should contain information
not limited to the following:

1) Description of work
2) Scope/limit of work
3) Location, area of implementation
4) Proposed date of inspection or work implementation

Supplemental documents should be accompanied during the submission of

the Inspection / Work Request as necessary:

1) Approved Methodology
2) Latest For Construction Drawing
3) Approved Shop Drawing / Fabrication Drawing
4) Approved Equipment Submittal
5) Approved Pre-Construction Mock Up Report
6) Commissioning and/or Calibration Certificates of Tools & Equipment
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 37 of 61

Edition Revision No. Effectivity date Page

6.8.2 Upon receipt of the Inspection/Work Request, the Project QA/QC Staff under
the supervision of the Project QA/QC Head shall:

1) Coordinate the conduct of preliminary inspection based on the approved

Project Inspection and Test Plan (ITP) to verify conformity with relevant
documents stated in 6.8.1

2) Coordinate the conduct of sampling and testing based on the approved

Project Inspection and Test Plan (ITP) to verify conformity with relevant
documents stated in 6.8.1

3) Request further clarifications if needed.

4) Check conformity of work implementation based on the approved

construction work implementation methodology.

5) Record and issue the identified workmanship deficiencies / punchlists

using the Key Plan or Punchlist Form. The Punchlist Form or marked Key
Plan shall be issued to Operation/Subcontractor immediately after
inspection.

6) Recommend the issuance of Corrective Action Report (CAR) for

nonconformities as necessary. Issuance of CAR shall be in accordance
with the Corrective Action Process.

6.8.3 Upon receipt of the Punchlist Form or commented Key Plan, the
Operation/Subcontractor shall implement the necessary action to comply
with the issued punchlist/s prior to the request of a follow-up inspection.

6.8.4 The Operation/Subcontractor shall inform and request the Project QA/QC
Staff to conduct a follow-up inspection to verify conformity to the issued
punchlist/s.

6.8.5 The Project QA/QC Staff together with Operation/Subcontractor shall

conduct a follow-up inspection to verify conformity to the issued punchlist/s.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 38 of 61

Edition Revision No. Effectivity date Page

If found to be still deficient, the process described in 6.8.3 will be repeated

until conformity.

6.8.6 If all (or relevant as necessary) issued punchlist/s are conformed as verified
during the follow-up inspection/s, the Project QA/QC Staff shall inform the
Project QA/QC Head and recommend the final inspection to the Approving
Entity (AE).

6.8.7 The Approving Entity shall conduct inspection together with Project QA/QC
Staff and Operations and shall determine if the work implementation is to
be:

1) Approved. Work implementation or succeeding works can commence.

2) For Re-Inspection after conformity with deficiencies identified.

6.8.8 Approving Entity (AE) shall indicate the deficiencies identified in the Punchlist
Form or in the Key Plan attached and issue to the Operation/Subcontractor
for correction and closeout. Operation/Subcontractor should request conduct
of a re-inspection once all deficiencies identified are corrected/rectified.

6.8.9 The requested work or succeeding works shall commence once the
Inspection/Work Request Form is approved by the Approving Entity (AE).

6.8.10 If the requested date of Inspection / Work Request expires, Operations to

re-submit new Inspection/Work Request as necessary to reflect the new
schedule of inspection, as required by the Approving Entity (AE).

6.8.11 If deemed necessary, the Project QA/QC Head shall have the authority to
stop work implementation if nonconformity to the approved plans/method
statement and specification was observed.

6.9 Calibration of Measuring Tools and Equipment

The sequence of activities is summarized in the Flow Chart at Appendix 7. The

following supplementary information shall also apply:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 39 of 61

Edition Revision No. Effectivity date Page

6.9.1 The Project QA/QC Staff under the supervision of the Project QA/QC Head
shall inspect at specified intervals or prior to use, the calibration status of all
critical measuring equipment utilized in the work implementation.

6.9.2 All measuring tools and equipment shall be calibrated against measurement
standards traceable to international or national measurement standards.
When no such standard exists, the basis or method used for calibration or
verification shall be retained as documented information.

6.9.3 If calibration is required, the Project QA/QC Head shall initiate the request
for calibration of measuring equipment. Procurement Process shall be
followed in the conduct of request for calibration services.

6.9.4 The Project QA/QC Head shall create and maintain a Tools and Equipment
Calibration Monitoring Log which includes the following information:

1) Name and description of measuring tools & equipment

2) Measurement standard used
3) Date of last calibration
4) Calibration Service Provider
5) Name of User/Custodian
6) Date of Expiration
7) Working status of tools and equipment

6.9.5 All calibration records shall be maintained and recorded in the Tools and
Equipment Calibration Monitoring Log.

6.9.6 The User/Custodian of the measuring equipment shall ensure that calibration
stickers, serial numbers and other forms of markings which show the
calibration status of the equipment shall not be tampered, transferred or
damaged during its usage.

6.9.7 The User/Custodian shall ensure that the measuring equipment shall be
safeguarded from adjustments, damage or deterioration that would
invalidate the calibration status and subsequent measurement results. The
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 40 of 61

Edition Revision No. Effectivity date Page

User/Custodian shall submit a status or incident report to the Project QA/QC

Head in any event of:

1) Accidental damage
2) Erratic or inconsistent results
3) Recognizable error
4) New software update
5) Failed result during verification

6.9.8 The Project QA/QC Head shall request the conduct of calibration before the
date of next calibration when status of equipment is in doubt due to the
reason stated in 6.9.7.

6.9.9 When the measuring equipment during the course of work implementation
is found to be unfit for its intended purpose, the Project QA/QC Head shall
determine if the validity of previous measurement results has been adversely
affected and take appropriate action/s on the process, product or services
that these measurements have been utilized as necessary.

6.9.10 No un-calibrated measuring tools and equipment shall be utilized in the work
implementation unless otherwise specified and agreed by concerned parties.

6.9.11 Calibration of Survey Equipment shall be in accordance with the Survey

Control Procedure.

6.9.12 Calibration of testing and measuring equipment of RMC shall be in

accordance with Equipment Commissioning Procedure and Control of
Inspection and Test Equipment of the RMC Manual.

6.9.13 Calibration of testing and measuring equipment of EMD shall be in

accordance with Equipment Commissioning Procedure of the EMD Manual.

6.9.14 The Third Party Testing Service Provider shall be responsible for calibration
of all their measuring and testing equipment. Project QA/QC Head shall
require and secure copies of Calibration Certificates prior to engagement of
testing or inspection services and succeeding engagement thereafter.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 41 of 61

Edition Revision No. Effectivity date Page

6.10 Inspection of Final Products and Services (Turn Over)

This procedure details the Quality Control activities supplementing the Project Turn
Over Process.

The sequence of activities is summarized in the Flow Chart at Appendix 8. The

following supplementary information shall also apply:

6.10.1 Operation/Subcontractor to submit an Inspection Work/Request to the

Project QA/QC Head at least twenty-four (24) hours prior to date of
inspection or work implementation. The Work Request should contain
information not limited to the following:

1) Description of product and services

2) Scope and limit
3) Location
4) Proposed date of inspection

The following supplemental documents should be accompanied during the

submission of the Inspection Work Request:

1) Key Plan showing scope and limit of Turn Over

2) Balance of Work List
3) Handover Acceptance Form
4) Testing & Commissioning Data if applicable
5) Operation and Maintenance Training & Familiarization Certificate if
required.

6.10.2 Upon receipt of the Inspection/Work Request, the Project QA/QC Staff under
the supervision of the Project QA/QC Head shall:

1) Coordinate the conduct of Preliminary Inspection.

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 42 of 61

Edition Revision No. Effectivity date Page

2) Collate and consolidate additional information required not present in

the Inspection/Work Request submitted.

3) Request further clarifications if needed.

4) Record and issue the identified workmanship deficiencies / punchlists

using the Punchlist Form or Key Plan. The Punchlist Form or Key Plan
shall be issued to Operation/Subcontractor immediately after inspection.

5) Recommend the issuance of Corrective Action Report (CAR) if necessary.

Issuance of CAR shall be in accordance with the Corrective Action
Process.

6.10.3 Upon receipt of the Punchlist Form or Key Plan, the Operation/Subcontractor
shall implement the necessary action to comply with the issued punchlist
prior to the request of a follow-up inspection.

6.10.4 The Operation/Subcontractor shall inform and request the Project QA/QC
Staff to conduct a follow-up inspection to verify conformity to the issued
punchlist/s.

6.10.5 The Project QA/QC Staff together with Operation/Subcontractor shall

conduct a follow-up inspection to verify conformity to the issued punchlist.
If found to be deficient, the process described in 6.10.3 will be repeated until
conformity.

6.10.6 If all (or substantial as required) issued punchlist are conformed as verified
during the follow-up Inspection/s, the Project QA/QC Staff shall inform the
Project QA/QC Head and recommend the Final Inspection to the Approving
Entity.

6.10.7 The Approving Entity shall conduct inspection and shall determine if the
product or service is to be:

1) Accepted. Approving Entity (AE) to sign and accept the Handover Form.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 43 of 61

Edition Revision No. Effectivity date Page

2) For Re-Inspection after conformity with deficiencies identified.

6.10.8 In the case of re-inspection, the Approving Entity (AE) shall issue a Punchlist
to the Operation/Subcontractor for conformance. Operation/Subcontractor
to request conduct of a re-inspection once all deficiencies identified are
rectified.

6.10.9 After acceptance of product or service, documentary requirement for Turn-

Over shall be submitted to the Approving Entity(AE) in accordance with the
Project Turn Over Process.

6.11 Review of Turn-over Documents

The sequence of activities is summarized in the Flow Chart at Appendix 9. The

following supplementary information shall also apply:

6.11.1 Project QA/QC Head together with the QA/QC Staff shall review the following
Turn-over documents, as required:

1) Signed-off Request for Inspection - This includes the compilation of

issued Work Inspection Request duly signed by the Approving Entity.

2) Certification from Project Engineer on the rectification / correction works

supported with photographs. - This includes the compilation of closed
Corrective Action Reports and/or Punchlist Form issued during the entire
duration of the Project.

3) Contract, NTP, and Narrative Scope of Work including Variation Order /

Supplemental Contract (if any) - This includes issued and recorded
Contractual Documents related to the Project.

4) Approved Program of Work (POW) - This includes the approved project

schedule, manpower and equipment loading.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 44 of 61

Edition Revision No. Effectivity date Page

5) Contractor’s Bid Proposal and Detailed Estimates - This includes the copy
of the tender documents including the detailed quantities.

6) Approved Suspension / Resumption Orders and Time Extension (if any)

- This includes the compilation of issued Suspension / Resumption
Orders and Approved Time Extension, if any, during the duration of the
Project.

7) Original Plans and As-built Drawings - This includes the compilation of

Issued For Construction Drawings, Conceptual Engineering Drawings,
Detailed Engineering Drawings (for Design and Build Projects) and As-
Built Drawings. As-built Drawings are the revised set of drawing
submitted by the Contractor upon completion of a project or a particular
job. They reflect all changes made in the specifications and working
drawings during the construction process, and show the exact
dimensions, geometry, and location of all elements of the work
completed under the contract.

8) Updated Technical Specification - Updated Technical Specifications due

to changes/amendments during construction.

9) Design Calculations – Documented evidence of design outputs

determined or ascertained through mathematical methods.

10) Performance / Warranty Securities - A copy of the Performance /

Warranty Security shall be submitted to the Employer which shall cover
the Defects Liability Period (DLP).

11) Inventory of Equipment (if any) - This is a list of installed equipment in

the Project. This shall also include details of the equipment not limited
to the following:

a) Brand
b) Model
c) Location of installation
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 45 of 61

Edition Revision No. Effectivity date Page

12) Operation and Maintenance Manual (as required) - This shall contain not
limited to the following information:

a) Emergency Vendors Contact Details including Warranty / Guarantee

Certificate

a.1) Emergency vendors contact details and information

a.2) Warranty and Guarantee Certificate

The information contained shall be contain not limited to the

following: Contractor / Supplier Company Name, Company Address,
Contact Persons (Position / Designation), Contact Number (Mobile
Number), Telephone No., Fax No., Email Address, Web Address,
Guarantee / Warranty Certificate.

b) System Information and Instruction for Operation and Maintenance

b.1) System Description and Information

This shall include the Type of System including control

concepts, Location and what it serves, what the system
depends upon in order to function and Design data, basic
parameters and assumptions made.

b.2) System Operation Manual

This shall include the recommended strategy for operating

and control, outline of the general operating mode,
sequence of operation, modes of Operation, system
interface, control data, start-up, running and shutdown
procedures, interlock between plant items, operating
instruction for standby plant including details of any
automatic control system and precautions necessary to
overcome known hazards.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 46 of 61

Edition Revision No. Effectivity date Page

b.3) System Maintenance Manual

This shall include the isolation and return to service of plant

and equipment, adjustment, calibration and testing,
dismantling and reassembly, the exchange of components
and assemblies, dealing with hazards, which may arise
during maintenance, the nature of deterioration and the
defect to be look for, special tools, test equipment and
ancillary services, maintenance, inspection, modification
information, lubrication schedule and periodic maintenance
task / troubleshooting.

c) Equipment Date and Parts Identification

c.1) Equipment Data

Includes the type, model and serial number of each

equipment including capacities (e.g. horsepower, speed,
rated current, etc.), utilities (power supply, water supply,
etc.) and options (e.g. Casing IP rating, insulation class,
etc.:) include the name of the manufacturer / suppliers.

c.2) Parts identification and recommended spares

This is the list detailing the replaceable equipment, quantity,

assemblies and components. These include the name of the
manufacturer / suppliers and model numbers.

d) Manufacturer’s Literature / Brochures

This shall consist of the complete set of the Manufacturer’s

Literature, catalogues, brochures, product description and
performance details with each application.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 47 of 61

Edition Revision No. Effectivity date Page

e) Commissioning Data

This shall include, but not limited to the following: the measured
equipment performance data, measurement points, test instrument
used and instrument and equipment calibration certificates.

f) Drawing Index

This shall include the list of drawing related to the operation and
maintenance of the installed system.

6.11.2 If there are insufficient data / information found, the Project QA/QC Head
shall notify the Project Manager or Project in-charge to conform with the
requirement. The Project Manager or Project in-charge shall coordinate with
the responsible parties to correct or satisfy the identified deficiency.

6.11.3 Once all necessary documents are found to be sufficient, the Project QA/QC
Head shall recommend submission to the Owner or Operator. Records of
acceptance of these relevant documents shall be recorded using the
Inspection Checklist Form and stored in accordance with the Control of
Record Process.

6.12 Design Process Quality Audit

The sequence of activities is summarized in the Flow Chart at Appendix 10. The
following supplementary information shall also apply:

6.12.1 Responsibility - The Corporate QA/QC Head has overall responsibility for the
implementation of an effective Design Process Quality Audit. Planning and
implementation of the audit plan shall be performed under the guidance of
the Corporate QA/QC Head who will have the full support of the SBU QA/QC
Manager.

6.12.2 Audit Team - The SBU QA/QC Manager shall act as the Audit Team Leader
(ATL) to conduct the Design Process Quality Audit. In the absence or
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 48 of 61

Edition Revision No. Effectivity date Page

unavailability of the SBU QA/QC Manager, the Corporate QA/QC Head shall
appoint a Head Office Quality Assurance (QA) Personnel to act as the ATL.
The Audit Team members shall be composed of Head Office QA Personnel
who are familiar with, but not directly responsible for the design process
being audited.

6.12.3 Timing, Frequency and Scope - The Design Quality Audit shall be conducted
at the end of the Detailed Engineering Design Phase or Developed Design
Phase whichever is applicable.

The appointed Design Manager shall notify the SBU QA/QC Head at least
seven (7) working days prior to the end of the Detailed Engineering Design
Phase (DED) or Developed Design Phase (DD).

The scope of the Design Process Quality Audit shall cover not limited to the
following process stages:

1) Appointment of Design Manager

2) Appointment of Job Captain
3) Analysis of Bid Invitation and Approval to Proceed
4) Selection of Design Teams
5) Orientation of Design Teams
6) Designing
7) Evaluation of Designs
8) Turnover to Estimating Team – see Bid and Estimate Procedure
9) Deliberation

6.12.4 Audit Planning – The Audit Team headed by Audit Team Leader (ATL) shall
prepare a Design Process Quality Audit Plan and Checklist. The SBU QA/QC
Manager shall review and approve the Design Process Quality Audit Plan and
Checklist prepared by the Audit Team prior to the conduct of the audit.

6.12.5 Audit Schedule and Notification – The Audit Team Leader (ATL) shall notify
in writing the Technical Services Head through the appointed Design
Manager of the audit schedule and agenda, at least three (3) working days
prior to the conduct of the audit. The Audit Team Leader (ATL) shall
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 49 of 61

Edition Revision No. Effectivity date Page

coordinate with the Technical Services Head and the appointed Design
Manager to ensure that the audit will not unduly affect other ongoing design
activities.

6.12.6 Audit Conduct - The audit shall proceed in accordance with the Design
Process Quality Audit Plan. As the need arises, the Audit Team Leader (ATL)
may deviate from the plan when initial findings in the ongoing audit reveals
that there is a need to properly cover some additional audit scope not
included in the original Design Process Quality Audit Plan and Checklist.

6.12.7 Post Audit Meeting – At the end of the audit, the Audit Team Leader (ATL)
shall conduct a Post Audit Meeting with the Technical Service Head and the
appointed Design Manager to discuss the audit findings and observations.
The Audit Team Leader shall issue an Initial Design Process Quality Audit
Report during the Post Audit Meeting.

The Audit Team Leader (ATL) with the approval of the SBU QA/QC Manager
shall issue Observation Report and/or Corrective Action Report (CAR) as
necessary to the appointed Design Manager in accordance with the
Corrective Action Process.

6.12.8 Audit Reports - The Audit Team Leader shall furnish a copy of the Final
Design Quality Audit Report within three (3) working days after the conduct
of the audit to the following:

1) Head of Technical Services

2) Design Manager
3) SBU Head

6.12.9 Corrective Actions – The appointed Design Manager shall propose corrections
or corrective actions to address the nonconformity observed in accordance
with the Corrective Action Process. The appointed Design Manager under the
supervision of the Technical Services Head shall ensure that the required
corrections and/or corrective actions are completed within the specified time
and in accordance with the Corrective Action Process. The disposition of the
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 50 of 61

Edition Revision No. Effectivity date Page

process outputs shall be in accordance with the Control of Nonconforming

Outputs Process.

6.12.10 Effectiveness of Corrective Action/s and Closure of Nonconformity - The

Audit Team shall conduct a review of the effectiveness of the corrective
action/s taken in accordance with the Corrective Action Process. Likewise,
closure of nonconformity shall be in accordance with the Corrective Action
Process.

6.12.11 Unscheduled Audit – Unscheduled Special Design Process Quality Audit may
be conducted at the direction of the SBU QA/QC Manager if the following
conditions exist:

1) Indication/s of a major design flaw was observed

2) Re-occurrence of previous or new nonconformity that needs immediate
attention
3) Previous audit of an item indicates the need for follow-up.
4) Period of time established for implementing corrective action has
elapsed.

6.13 Bid Process Quality Audit

The sequence of activities is summarized in the Flow Chart at Appendix 11. The
following supplementary information shall also apply:

6.13.1 Responsibility - The Corporate QA/QC Head has overall responsibility for
the implementation of an effective Bid Process Quality Audit. Planning and
implementation of the audit plan shall be done under the direction of the
Corporate QA/QC Head who will have the full support of the SBU QA/QC
Manager.

6.13.2 Audit Team - The SBU QA/QC Manager shall act as the Audit Team Leader
(ATL) to conduct the Bid Process Quality Audit. In the absence or
unavailability of the SBU QA/QC Manager, the Corporate QA/QC Head shall
appoint a Head Office Quality Assurance (QA) Personnel to act as the ATL.
The Audit Team members shall be composed of Head Office QA Personnel
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 51 of 61

Edition Revision No. Effectivity date Page

who are familiar with, but not directly responsible for the bid process being
audited.

6.13.3 Timing, Frequency and Scope - The Bid Quality Audit shall be conducted at
the end Bid and Estimate Finalization Stage.

The Head of Engineering shall notify the SBU QA/QC Head at least three (3)
working days prior to the end of the Bid and Estimate Finalization Stage.

The scope of the Bid Process Quality Audit shall include not limited to the
following:

1) Documentary Requirements

a) Invitation to Bid
b) Instruction to Bidders
c) General Conditions
d) Specifications
e) Bid Plans
f) Bid Bulletins
g) Initial Tender Report
h) Terms and Condition Checklist
i) Price and Productivity Consideration
j) Site Inspection Checklist
k) Request for Clarifications
l) Quotations from Suppliers/Subcontractors
m) Bid Proposals
n) Schedules (Construction, Manpower, Equipment)

2) Process Requirements

6.13.4 Audit Planning – The Audit Team headed by Audit Team Leader (ATL) shall
prepare a Bid Process Quality Audit Plan and Checklist. The SBU QA/QC
Manager shall review and approve the Bid Process Quality Audit Plan and
Checklist prepared by the Audit Team prior to the conduct of the audit.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 52 of 61

Edition Revision No. Effectivity date Page

6.13.5 Audit Schedule and Notification – The Audit Team Leader (ATL) shall notify
in writing the Head of Engineering through the Job Captain of the audit
schedule and agenda, at least twenty-four (24) hours prior to the conduct
of the audit. The Audit Team Leader (ATL) shall coordinate with the Head
of Engineering and the Job Captain to ensure that the audit will not unduly
affect other ongoing bid and estimate activities.

6.13.6 Audit Conduct - The audit shall proceed in accordance with the Bid Process
Quality Audit Plan. As the need arises, the Audit Team Leader (ATL) may
deviate from the plan when initial findings in the ongoing audit reveals that
there is a need to properly cover some additional audit scope not included
in the original Bid Process Quality Audit Plan and Checklist.

6.13.7 Post Audit Meeting – At the end of the audit, the Audit Team Leader (ATL)
shall conduct a Post Audit Meeting with the Head of Engineering and Job
Captain to discuss the audit findings and observations. The Audit Team
Leader shall issue an Initial Design Process Quality Audit Report during the
Post Audit Meeting.

The Audit Team Leader (ATL) with the approval of the SBU QA/QC Manager
shall issue Observation Reports and/or Corrective Action Reports as
necessary to the Job Captain in accordance with the Corrective Action
Process.

6.13.8 Audit Reports - The Audit Team Leader shall furnish a copy of the Final
Design Quality Audit Report within three (3) working days after the conduct
of the audit to the following as necessary:

1) Head of Engineering
2) Job Captain
3) SBU Head

6.13.9 Corrective Actions – The Job Captain shall propose corrections and
corrective actions to address the nonconformity observed in accordance
with the Corrective Action Process. The Job Captain under the supervision
of the Head of Engineering shall ensure that the required corrective actions
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 53 of 61

Edition Revision No. Effectivity date Page

are completed within the specified time and in accordance with the
Corrective Action Process.

6.13.10 Effectiveness of Corrective Action/s and Closure of Nonconformity - The

Audit Team shall conduct a review of the effectiveness of the corrective
action/s taken in accordance with the Corrective Action Process. Likewise,
closure of nonconformity shall be in accordance with the Corrective Action
Process.

6.13.11 Unscheduled Audit – Unscheduled Special Bid Process Quality Audit may be
conducted at the direction of the SBU QA/QC Manager if the following
conditions exist:

1) Indication/s of an imminent bid disqualification was observed

2) Re-occurrence of previous or new nonconformity that needs immediate
attention
3) Previous audit of an item indicates the need for follow-up
4) Period of time established for implementing corrective action has
elapsed

6.14 Project Quality Audit

The sequence of activities is summarized in the Flow Chart at Appendix 12. The
following supplementary information shall also apply:

6.14.1 Responsibility - The Corporate QA/QC Head has overall responsibility for
the implementation of an effective Project Quality Audit. Planning and
implementation of the audit plan shall be done under the direction of the
Corporate QA/QC Head who will have the full support of the SBU QA/QC
Manager.

6.14.2 Audit Team - The SBU QA/QC Manager shall act as the Audit Team Leader
(ATL) to conduct the Project Quality Audit. In the absence or unavailability
of the SBU QA/QC Manager, the Corporate QA/QC Head shall appoint a
Head Office Quality Assurance (QA) Personnel to act as the ATL. The Audit
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 54 of 61

Edition Revision No. Effectivity date Page

Team members shall be composed of Head Office QA Personnel who are

familiar with, but not directly responsible for the project implementation
process being audited.

6.14.3 Frequency and Scope - The Project Quality Audit shall be conducted every
six (6) months during the span of the project or earlier as the need arises.
The scope of the Project Quality Audit shall include not limited to the
following:

1) Project Quality Coordination and Communication

2) Employee Qualifications
3) Qualification of Subcontractors and Suppliers
4) Project-Specific Quality Standards
5) Inspection and Test Plan
6) Work Task Quality Inspections
7) Quality Control of Corrections and Non-conformances
8) Project Completion Inspections (if applicable)
9) Work Specific QA/QC Activities

6.14.4 Audit Planning – The Audit Team headed by Audit Team Leader (ATL) shall
prepare a Project Quality Audit Plan and Checklist. The SBU QA/QC
Manager shall review and approve the Project Quality Audit Plan and
Checklist prepared by the Audit Team prior to the conduct of the audit.

6.14.5 Audit Schedule and Notification – The Audit Team Leader (ATL) shall notify
in writing the Project Manager through the Project QA/QC Head of the audit
schedule and agenda, at least three (3) working days prior to the conduct
of the audit. The Audit Team Leader (ATL) shall coordinate with the Project
Manager and the Project QA/QC Head to ensure that the audit will not
unduly affect other ongoing project activities.

6.14.6 Audit Conduct - The audit shall proceed in accordance with the Project
Quality Audit Plan. As the need arises, the Audit Team Leader (ATL) may
deviate from the plan when initial findings in the ongoing audit reveals that
there is a need to properly cover some additional audit scope not included
in the original Project Quality Audit Plan and Checklist.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 55 of 61

Edition Revision No. Effectivity date Page

6.14.7 Post Audit Meeting – At the end of the audit, the Audit Team Leader (ATL)
shall conduct a Post Audit Meeting with Project Manager and the Project
QA/QC Head to discuss the audit findings and observations. The Audit Team
Leader shall issue an Initial Project Quality Audit Report during the Post
Audit Meeting.

The Audit Team Leader (ATL) with the approval of the SBU QA/QC Manager
shall issue Correction Action Report as necessary to the Responsible Entity
(RE) in accordance with the Corrective Action Process.

6.14.8 Audit Reports - The Audit Team Leader shall furnish a copy of the Final
Project Quality Audit Report within three (3) working days after the conduct
of the audit to the following:

1) Project Manager
2) Project QA/QC Head
3) SBU Head

6.14.9 Corrective Actions – The Responsible Entity (RE) shall propose corrections
and corrective actions to address the nonconformity observed in
accordance with the Corrective Action Process. The Responsible Entity (RE)
under the supervision of the Project Manager shall ensure that the required
corrections and corrective actions are completed within the specified time
and in accordance with the Corrective Action Process.

6.14.10 Effectiveness of Corrective Action/s and Closure of Nonconformity - The

Audit Team shall conduct a review of the effectiveness of the corrective
action/s taken in accordance with the Corrective Action Process. Likewise,
closure of nonconformity shall be in accordance with the Corrective Action
Process.

6.14.11 Unscheduled Audit – Unscheduled Project Quality Audit may be conducted

at the direction of the SBU QA/QC Manager if the following conditions exist:

1) Commencement of major/special scope of work.

 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 56 of 61

Edition Revision No. Effectivity date Page

2) Re-occurrence of previous or new nonconformity that needs immediate

attention
3) Previous audit of an area indicates the need for follow-up.
4) Period of time established for implementing corrective action has
elapsed

6.15 Disputes and Resolution

6.15.1 In the event that there is uncertainty or disputes regarding the application
or interpretation of the quality assurance and quality control process in the
Project Level, these shall in the first instance be submitted by the Project
QA/QC Head to the SBU QA/QC Manager for resolution.

6.15.2 In the event that there is uncertainty or disputes regarding the application
or interpretation of the quality assurance and quality control process in the
SBU Level, these shall in the first instance be submitted by the SBU QA/QC
Manager to the Corporate QA/QC Head for resolution.

6.15.3 In the event that there is uncertainty or disputes regarding the application
or interpretation of the quality assurance and quality control process in the
Corporate Level, these shall in the first instance be submitted by the
Corporate QA/QC Head to the TQM Manager for resolution.

6.15.4 In the event there is no resolution, the issue will be escalated to the
President for a final decision.

6.16 Amendments, Improvements and Special Conditions

6.16.1 The Corporate QA/QC Head shall conduct an annual review of the QA/QC
Process with the members of the QA/QC Section. Improvements and
amendments shall be implemented and recorded accordingly to ensure the
effective implementation of the QA/QC Process.
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 57 of 61

Edition Revision No. Effectivity date Page

6.16.2 The Project QA/QC Head, SBU QA/QC Manager or the Corporate QA/QC
Head may deviate from the normal implementation of the standard
procedure described in this process where immediate solution is vital to the
resolution of a problem during the following conditions:

1) Emergency
2) Unsafe Working Conditions
3) Significant Loss (Financial, Opportunities)
4) Environmental Catastrophe
5) Noncompliance to Statutory, Regulatory and/or Legal Requirememts

6.16.3 The Project QA/QC Head, SBU QA/QC Manager and Corporate QA/QC Head
shall record in writing the immediate actions taken and their results. This
shall be discussed and reviewed with relevant authorities when the above
conditions and their risks are already fundamentally controlled or
significantly addressed with.

7.0 RISK MANAGEMENT

7.1 The primary purpose of the Quality Assurance / Quality Control activities is to
ensure that works and processes are being implemented according to the set
standards. There are two (2) key aspects related to the risk management process:

7.1.1 Risk that the Quality Assurance / Quality Control process is flawed or not
applied consistently and correctly.

7.1.2 Risk that the processes do not achieve their objectives, which is to ensure
our products and services are in accordance with our expectations.

The following risks are identified on the aspect that the Quality Assurance / Quality
Control process is not applied consistently and correctly or the process itself is
flawed:
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 58 of 61

Edition Revision No. Effectivity date Page

Risk Consequence/s Control/Solution/ Responsible

Mitigation
The QA/QC process Occurrence of SBU QA/QC Manager and SBU QA/QC
is not implemented nonconformities that HO QA Personnel to conduct Manager and
consistently and may lead to Customer Project Quality Audit every HO Quality
correctly complaints and six (6) months. Assurance
rejection of products Personnel
and services
Insufficient Delayed or non- Project QA/QC Head to Project QA/QC
manpower to implementation of the prepare QA/QC Personnel Head
conduct the QA/QC QA/QC procedures Manpower Loading Schedule
activities leading to rework or during the Preconstruction
delays in construction. Planning stage and ensure
proper implementation
during construction stage.
Budget allocated Manpower allocation SBU QA/QC Manager and SBU QA/QC
during bid and outsourcing of HO QA Personnel to conduct Manager and
preparation is inspection/testing Bid Process Quality Audit at HO Quality
insufficient services is limited. the Bid Finalization stage. Assurance
Personnel
QA/QC Personnel Ineffective HRD and SBU QA/QC HRD Supervisor
implementing the implementation of the Manager to conduct and SBU QA/QC
QA/QC process are QA/QC Process Competency Gap Analysis Manager
not qualified or causing delays and and implement trainings to
competent. nonconformities close the gaps identified.
Existing QA/QC Gaps in the process Corporate QA/QC Head to Corporate
Process is will result to conduct annual review of QA/QC Head
ineffective and nonconformities and QA/QC Process and amend
needs customer complaints as necessary
improvement

8.0 FORMS

Form Title Document Storage Responsibility

Number Retention Location
Time
 Document Title
PROJECT QUALITY ASSURANCE / QUALITY
CONTROL PROCESS

Document Number DMCI-IMS-TQM-001

01 0 59 of 61

Edition Revision No. Effectivity date Page

1. Inspection/Work Request QM-Q-001 Until Project Project DCC

Form Completion
2. Tools and Equipment Until Project Project DCC
Calibration Monitoring Log Completion
3. Submittal Form Until Project Project DCC
Completion
4. Material Submittal Approval Until Project Project DCC
ID Form Completion
5. Substitution Request Form Until Project Project DCC
Completion
6. Technical Evaluation Form Until Project Project DCC
Completion
7. Delivery Inspection Report Until Project Project DCC
Form Completion
8. Plant Visit Report Form Until Project Project DCC
Completion
9. Notice of Sampling & Until Project Project DCC
Testing Form Completion
10. Punchlist Form Until Project Project DCC
Completion
11. Review / Inspection Until Project Project DCC
Checklist Form Completion
12. Bid Process Audit Checklist Until Project Project DCC
Completion
13. Design Process Audit Until Project Project DCC
Checklist Completion
14. Project Audit Checklist Until Project Project DCC
Template Completion
15. Quality Plan Templates Until Project Project DCC
Completion
16. Inspection and Test Plan Until Project Project DCC
Templates Completion
 9.0 APPENDICES

APPENDIX 1:
REVIEW AND APPROVAL OF SHOP DRAWINGS / FABRICATION DRAWINGS

INPUTS PROCESS OUTPUT

Operation/Subcontractor/Supplier Approved Shop Drawings /
submits shop drawings / Submitted Shop Drawing / Fabrication Drawing conformity is
reviewed Fabrication Drawings
fabrication drawings

Office Engineer Activities:

1. Collate additional information and Checkpoint:

request clarifications Project QA/QC Head Activities:
2. Consolidate information and 1. Review and evaluate Shop Drawing
coordinate review with relevant / Fabrication Drawing
parties 2. Provide inputs and comments
3. Prepare Preliminary Drawing Review based on review conducted
4. Submit Preliminary Drawing Review to
relevant parties for review

Head Office Engineer to authorize submission of Shop / Fabrication

Drawing for Approval to the Approving Entity

Decision to accept/reject

Rejection: Acceptance:

1. Head Office Engineer to 1. Head Office Engineer authorize submission

mark-up/comment drawing 2. Submit to Approving Entity (AE) for Final
with nonconformity Approval/Sign-off
identified
2. Return commented Shop
Drawing / Fabrication
Drawing for revision and
inform relevant parties
 APPENDIX 2:
REVIEW AND APPROVAL OF MATERIALS

INPUTS PROCESS OUTPUT

Supplier submits proposed Approved Material
Submitted Material conformity is reviewed
Material to Head Office Engineer

Project QA/QC Staff Activities:

1. Collate additional information and request clarifications

2. Consolidate information and coordinate review with relevant parties
3. Conduct Preliminary Testing & Inspection (if applicable)
4. Prepare Technical Evaluation
5. Submit Technical Evaluation to Project QA/QC Head for validation.

Project QA/QC Head Activities:

1. Validate Technical Evaluation with relevant parties:

a. Contracts/Commercial
b. Operations
c. Safety
d. Consultants
2. Recommends submission or rejection of Materials Submittal to Head Office
Engineer.

Decision to accept/reject

Rejection: Acceptance:

1. Head Office Engineer to mark-up/comment Material 1. Project QA/QC Head recommends submission.
Submittal with nonconformity identified. 2. Head Office Engineer to submit to Approving Entity
2. Return commented Material Submittal for (AE) for Final Approval/Sign-off
revision/replacement and inform relevant parties
 APPENDIX 3:
REVIEW AND APPROVAL OF CONSTRUCTION WORK IMPLEMENTATION
METHODOLOGY

INPUTS PROCESS OUTPUT

Operations / Subcontractor / Supplier
Proposed Methodology is reviewed by the Project in- Approved Construction Work
submits work implementation
Charge. Implementation Methodology
methodology

Field Engineer Activities:

1. Collate additional information and request clarifications

2. Consolidate information and coordinate review with relevant parties
3. Request Job Hazard Analysis
4. Request Mock-Up / Installation Sample
5. Methodology Review

Project-in-Charge Activities:

1. Validate Methodology Review with relevant parties:

a. Contracts/Commercial
b. QA/QC
c. Safety
d. Consultant
2. Evaluate Mock Up / Installation Sample (if applicable).
3. Authorize submission of Methodology Submittal for Approval.

Decision to accept/reject

Rejection: Acceptance:

1. Project-in-Charge to mark-up/comment Methodology Submittal 1. Project-in-Charge authorize submission

with nonconformity identified. 2. Submit to Approving Entity (AE) for Final Approval/Sign-off
2. Return commented Methodology Submittal for revision and
inform relevant parties.
APPENDIX 4:
INSPECTION AND ACCEPTANCE OF INCOMING MATERIALS

INPUTS PROCESS OUTPUT

Supplier delivers ordered material Delivered material is checked for conformity Approved Material for Work
Implementation

Project QA/QC Staff Activities:

1. Collate production/delivery information

2. Coordinate inspection & testing with relevant parties
3. Conduct lot sampling, inspection & frequency test based on the approved
Inspection and Test Plan
4. Consolidate relevant information
5. Prepare recommendation to Project QA/QC Head

Project QA/QC Head Activities:

1. Review and assess production/delivery information, Inspection & Test Report.

2. Authorize acceptance / rejection / resampling of materials.

Decision to accept/reject

Acceptance:
Rejection:

1. Recommend to Warehouse to accept delivery.

1. Issuance of Corrective Action Report.
2. Submit test reports/inspection reports to Approving Entity
2. Removal of nonconforming material.
(AE) for information/reference.
3. Advise Warehouse to reject material.
3. Allow the use of material in work implementation, after
4. Inform relevant parties.
sampling and testing have been performed and found
conforming.
 APPENDIX 5:
INSPECTION AND ACCEPTANCE OF INCOMING EQUIPMENT

INPUTS PROCESS OUTPUT

Approved Equipment for Site
Subcontractor / Supplier deliver ordered Delivered equipment is checked for conformity
Installation
equipment

Project QA/QC Staff Activities:

1. Collate production/delivery information.

2. Coordinate inspection & testing with relevant parties.
3. Conduct inspection & frequency test based on the approved Inspection and Test
Plan.
4. Consolidate additional relevant information.
5. Check for visible damage or defect.
6. Prepare recommendation to Project QA/QC Head.

Project QA/QC Head Activities:

1. Review and assess production/delivery information, Inspection & Test Report.

2. Authorize acceptance / rejection / resampling of materials.

Decision to accept/reject

Rejection: Acceptance:

1. Issuance of Corrective Action Report. 1. Recommend to Warehouse to accept delivery.

2. Removal of nonconforming material. 2. Submit test reports/inspection reports to Approving Entity
3. Advise Warehouse to reject material. (AE) for information/reference.
4. Inform relevant parties. 3. Allow the use of material in work implementation.
 APPENDIX 6:
INSPECTION OF WORK IMPLEMENTATION

INPUTS PROCESS OUTPUT

Operation / Subcontractor submit Request is reviewed for conformity and Preliminary Approved Inspection/Work
Inspection/Work Request Inspection is scheduled Request

Preliminary Inspection

Project QA/QC Staff Activities:

Coordinate and conduct joint inspection with relevant parties based on the
approved Inspection and Test Plan

Rejection: Acceptance:

Project QA/QC Staff Activity: 1. Submit Inspection/Work request to Approving

Entity (AE) for approval.
1. Record and recommend issuance of Punch list / 2. Approving Entity (AE) approve
Corrective Action Report Inspection/Work Request.

Project QA/QC Head Activity:

1. Issuance of Punch list / Corrective Action Report

Operation Activities:

1. Propose corrective action.

2. Comply issued CAR/ punch list.
3. Request and notify relevant parties for re-inspection.

Final Inspection with Approving Entity with Project

QA/QC Staff and Operation

Rejection:
Acceptance:
1. Approving Entity indicate deficiencies identified.
2. Operation / Subcontractor to request re-inspection once all 1. Approving Entity (AE) approves
deficiencies are rectified. Inspection/Work Request.
 APPENDIX 7:
CALIBRATION OF TOOLS AND EQUIPMENT

INPUTS PROCESS OUTPUT

1. Equipment list is generated 1. Project QA/QC Staff inspects the

which shall be monitored for calibration validity of all monitored
Calibrated / commissioned tools and
calibration validity. equipment.
equipment
2. Project QA/QC Staff prepares 2. Recommends to Project QA/QC Head
calibration monitoring form. for action needed.

Project QA/QC Head recommends the

calibration of the measuring equipment.

Equipment is sent to Third Party Calibration

Service Provider

Equipment is retrieved from the Third

Party Service Provider with the
Calibration Certificate.

Project QA/QC Staff inspects the sticker

or marking on the equipment showing Checkpoint:
the details of recent calibration and Project QA/QC Head review
update the calibration monitoring form. Calibration Monitoring Log
 APPENDIX 8:
INSPECTION OF FINAL PRODUCT AND SERVICES (TURN-OVER)

INPUTS PROCESS OUTPUT

Operation / Subcontractor submit Final product/ component of final product is checked Accepted Final Product
request for inspection for conformity

Preliminary Inspection

Project QA/QC Staff Activities:

1. Coordinate and conduct joint inspection with relevant parties based on the
approved Inspection and Test Plan.
2. Collate and consolidate additional information required.

Acceptance:
Rejection:
1. Submit Inspection/Work request to
Project QA/QC Staff Activity: Approving Entity (AE) for approval.

1. Record and recommend issuance of Punch list / 2. Approving Entity (AE) approve
Corrective Action Report Inspection/Work Request.

Project QA/QC Head Activity:

1. Issuance of Punch list / Corrective Action Report.

Operation Activities:

1. Propose corrective action.

2. Comply issued CAR / punch list.
3. Request and notify relevant parties for re-
inspection.

Final Inspection

Rejection: Acceptance:

Project QA/QC Head recommend: 1. Approving Entity (AE) approve

Inspection/Work Request.
1. Repair, removal or replacement of noncompliant work.
2. Approving Entity (AE) accepts the area being
2. Inform relevant parties. handed-over.
APPENDIX 9:
REVIEW OF TURN-OVER DOCUMENTS

INPUTS PROCESS OUTPUT

Operations to submit Proposed Turn- Proposed Turn-over is reviewed by the Project QA/QC Accepted Turnover Documents
over Documents Head

Project QA/QC Staff Activities:

1. Collate additional information, documents and request clarifications

2. Consolidate information and coordinate review with relevant parties
3. Submit Proposed Turn-over documents to QA/QC Head for Review

Project QA/QC Head Activities:

1. Validate completeness and correctness of Turn-over Documents with relevant

parties:
a. Contracts/Commercial
b. Operations
c. Safety and Environment
2. Authorize submission of Turnover Documents for Approval of the Operator or
Owner’s Representative.

Decision to accept/reject

Rejection: Acceptance:

1. Project QA/QC Head to mark-up/comment Turnover Documents 1. Project QA/QC Head authorize submission
with nonconformity identified. 2. Submit to Approving Entity (AE) for Final Approval/Sign-off
2. Return commented Turnover Documents for revision and inform
relevant parties.
APPENDIX 10:
DESIGN PROCESS QUALITY AUDIT

INPUTS PROCESS OUTPUT

Approved Audit Plan and Audit The Audit Team leader to prepare an Audit Plan, to be Design Process Final Audit
Checklist reviewed and approved by the SBU QA/QC Manager Report

Checkpoint:
SBU QA/QC Manager to decide if proposed Audit Plan and SBU QA/QC Manager to
Audit Checklist is approved for implementation. review and evaluate Audit
Plan and Checklist

Rejection: Acceptance:
HO QA Personnel to revise Audit Plan and Audit Team Leader to
Audit Checklist schedule the audit proper

The Audit Team Leader conducts the audit in accordance

with the Audit Plan and Audit Checklist.

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Checkpoint:
Audit Team Leader to issue Design Process Final Audit SBU QA/QC Manager to
Report to the Technical Services Department Head review and evaluate Final
Audit Report prior to issuance
 APPENDIX 11:
BID PROCESS QUALITY AUDIT

INPUTS PROCESS OUTPUT

Approved Audit Plan and Audit The Audit Team leader to prepare an Audit Plan, to be Bid Process Final Audit Report
Checklist reviewed and approved by the SBU QA/QC Manager

Checkpoint:
SBU QA/QC Manager to decide if proposed Audit Plan and SBU QA/QC Manager to
Audit Checklist is approved for implementation. review and evaluate Audit
Plan and Checklist

Rejection: Acceptance:
HO QA Personnel to revise Audit Plan and Audit Team Leader to
Audit Checklist schedule the audit proper

The Audit Team Leader conducts the audit in accordance

with the Audit Plan and Audit Checklist.

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Checkpoint:
Audit Team Leader to issue Bid Process Final Audit Report SBU QA/QC Manager to
to the Head of Estimate review and evaluate Final
Audit Report prior to issuance
 APPENDIX 12:
PROJECT QUALITY AUDIT

INPUTS PROCESS OUTPUT

Approved Audit Plan and Audit The Audit Team leader to prepare an Audit Plan, to be Project Final Quality Audit
Checklist reviewed and approved by the Corporate QA/QC Head Report

Checkpoint:
SBU QA/QC Manager to decide if proposed Audit Plan and SBU QA/QC Manager to
Audit Checklist is approved for implementation. review and evaluate Audit
Plan and Checklist

Rejection: Acceptance:
HO QA Personnel to revise Audit Plan and Audit Team Leader to
Audit Checklist schedule the audit proper

The Audit Team Leader conducts the audit in accordance

with the Audit Plan and Audit Checklist.

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Audit Team Leader to conduct Post Audit Meeting and

Issue Initial Audit Report

Checkpoint:
Audit Team Leader to issue Project Quality Final Audit SBU QA/QC Manager to
Report to the Project QA/QC Head review and evaluate Final
Audit Report prior to issuance