NORTHERN CARIBBEAN UNIVERSITY

College of Business & Management

Department of Business Administration & Hospitality Management
Fall 2023

MAJOR: All
COURSE NAME: Management Information Systems

COURSE CODE: MGMT 485

NUMBER OF CREDITS: 3

NUMBER OF HOURS: 45

CLASS DAYS & TIME: Mon & Wed 3:30 p.m. – 4:50 p.m.

ROOM ASSIGNED: ONLINE

NAME OF LECTURER: Mrs. Francine Sinclair Jackson

EMAIL ADDRESS(ES): [email protected]

OFFICE HOURS: Available 24/7 via email only. (Please allow 8 hours to respond)

PREREQUISITES: MGMT252 and CPTR 120

SPECIAL NOTE: This is online with a blend of synchronous and asynchronous.

There will be no face-to-face class meetings.

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COURSE DESCRIPTION
This course explores the application of management techniques to computer capabilities,
informational system requirements and design. Topics include the system approach to data
communication, system design and system analysis. Emphasis is placed on equipment
configuration, contract negotiation, cost containment techniques, and software evaluation.

The effective management of an organization in today’s environment without at least some

knowledge of information systems would be difficult, if not impossible. This course
Management Information Systems examines some general management concepts and the role
information systems play in the development of an organization. The different types of
information systems will be identified – how they affect the organization and its employees, and
how they can bring about a competitive advantage.

GENERAL COURSE OBJECTIVES

1. To equip students with information about the applicability of various network alternatives
and software applications within a particular business environment
2. To identify the requirement, challenges and issues associated with the management of
technology systems, resources, processes and support systems.
3. To assess computer security concerns and vulnerabilities associated with information
technology and systems within an organization.

Specific Objectives
COURSE LEARNING OUTCOMES
Upon successful completion of this course, students will be expected to:

1. Describe the evolution, current state, and trends in information technology as well as
their business implications.
2. Explain how information systems can be used for strategic competitive advantage.
3. Analyze and explain the applicability of various network alternatives within a
particular business environment, and explain the requirements and challenges
associated with the management of same.
4. Analyze and explain the applicability of various software applications within a
particular business environment, including decision support systems, intelligent
systems, and executive information systems.
5. Assess computer security concerns and vulnerabilities associated with information
technology and systems within an organization.
6. Explain the relevance and evaluate the potential of e-commerce, e-business, and m-
business with respect to a particular business environment
7. Identify opportunities that exist for information technology applications in a
particular business environment
8. Appreciate the issues involved in the effective management of information system
resources, processes and systems.
9. Demonstrate the ethical, legal, and privacy issues associated with information
technology and information systems. Apply database systems and data mining within

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 a particular business environment, and explain the requirements and challenges
associated with the management of same.
10. Construct a plan to support business process reengineering using an information
system planning approach

TEXTBOOK

Management Information Systems: Managing the Digital Firm, 13/E

Jane P. Laudon
Kenneth C. Laudon
Publisher: Pearson Educational Ltd
Copyright: 2014

Course Overview and Introduction/Expectations

Welcome to MGMT485: Management Information Systems.

This course will be conducted Online via PowerPoint and discussions based on the text,
supplemental materials, and individual assignments. Discussions are designed to enhance
collaborative learning and assignments; quizzes and tests are to enhance an understanding of the
material presented in the course.

The course is designed to assist at least 97 percent of the class to pass the course with a C or
higher grade during the term.

NCU Values and Attitudes: Focus

1. Christlikeness
2. Integrity
3. Justice

Christlikeness:

The facilitator and all the students of MGMT485: Management Information Systems, commit to
exercising the highest levels of Christlikeness in all actions during this semester in relation to the
following:

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 1. Handling student issues in a fair and equitable manner
2. Displaying honesty with submitted work
3. Displaying kindness to each other
4. Displaying humility, compassion and unselfishness to each other
5. Showing confidence in all things through Christ who strengthens me. (Philippians 4:13)

Integrity:

The facilitator and students will undertake learning experiences that exercise the highest levels of
integrity such as:
• Honouring deadlines in submission of assignments
• Practising academic honesty with respect to the use of published works and other intellectual
property
• Participating equally in group work and activities
• Good stewardship of tools, equipment and other resources in the teaching learning environment
• Give fair evaluation to student work
• Display proper deportment and conduct.
Justice:

The facilitator and all students will exercise the highest level of justice and fairness in all actions
related to this course in the areas of:

• Fair grading for tasks submitted for evaluation

• Timely feedback and redress of inquiries, challenges, issues, grouses
• Impartial treatment of all students regardless of race, age, religious affiliation, nationality or
ethnicity.

COURSE CONTENT OUTCOMES

STUDENT LEARNING OUTCOMES / ASSESSMENT METHODS OF OUTCOMES

Presentation of Subject Matter:

This is a theoretical course; class activities and short lectures will also be used presenting and
explaining the concepts. Included in the class activities will be learning units that require
analytical, communication, and critical thinking skills.

INSTRUCTIONAL PROCEDURE
▪ Power Point Presentation
▪ Class discussions

Students should expect some of these learning activities to be assigned for completion outside of
regular class hours.

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Class Conduct
▪ Regular attendance is expected (see bulletin regarding absent policy)
▪ Lateness is not accepted
▪ Cell phones are not allowed to ring or to be used in class
▪ Proper dress code adherence is required. General modesty
▪ Participation in class discussion is required and should be kept civil, along established
parliamentary procedure
▪ There should be no wearing of jewellery in class.
▪ Acquire and read prescribed texts
▪ Late assignments will not be accepted
▪ Any changes in syllabus will be announced. It is your responsibility to record such
changes
▪ All work must be referenced APA style. Plagiarism is NOT allowed!
▪ There should be no eating or drinking during class session
▪ SMS/LMS use is mandatory
▪ Any assignment/test, quiz or discussion that is not submitted for grading via the
Moodle system will automatically receive a score of 0.

General course comments

- Enjoy maximizing your learning. See assignments and discussions as ways of vigorously
engaging the learning process.
- The assignments are fairly challenging – give yourself enough time to complete them. ----
- Start assignment early and give yourself time to read and review them over before
uploading them.
- Participate in online discussion. It will help to reinforce key concepts.
- Pay attention to your grammar, spelling and punctuation. You work is expected to be
error free and marks will be deducted for untidy presentation.
- Use APA format for all of your work. You may find details at
http://owl.english.purdue.edu/owl/resouces
- Integrate the material that you read into your (assignments) coursework and discussions
online.

Course Technology

Æorion Learning Management System (Æorion SMS/LMS) and Collaborate Ultra Access:

MGMT485: Management Information Systems will be delivered fully online through the course
management system, Æorion Learning Management System (Æorion SMS/ LMS) - Moodle and
Collaborate Ultra. Access to SMS/LMS should be available to you upon registration for you this
class. To access this course on Æorion Learning Management System (Æorion SMS/ LMS) –
Moodle and Collaborate Ultra you will need access to the Internet and a supported Web browser.
The following browsers support Æorion Learning Management System (Æorion SMS/ LMS) –
Moodle and Collaborate Ultra:

Chrome, Firefox, Internet Explorer)

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Technical Support:
In addition to a competent level of computer and Internet literacy, there are some minimum
technical requirements that must be met to enable a successful learning experience. Please
review the important technical requirements and the web browser configuration information at
http://www.aeorion.com/help/Videos to ensure that your personal computer meets the outlined
requirements. You may also contact technical support at: [email protected]

Should you run into technical difficulties, you may do the following”

Visit to learn how to navigate as a student in Collaborate Ultra and Aeorion

1. http://www.aeorion.com/help/Videos and then click on Student guide

2. Seek Aeorion help from: [email protected] or https://aeorion.ncu.edu.jm or help

desk at Telephone number 1 (876) 963- 7300

ONLINE COURSE RULES/POLICIES are available to the course through the Æorion
Learning Management System (Æorion LMS): http://aeorionde.ncu.edu.jm/. For assistance or
further details regarding access to online courses please visit:
https://aeorionde.ncu.edu.jm/corp/help.aspx

DISCLAIMER: The Department reserves the right to adjust this course outline as deemed
necessary.

Grading Information /Course Work Weighting

Coursework

Weight 60%

Coursework should include:

Online Discussion –four (4) discussion questions will be posted on Moodle platform. Students
are required to participate in all discussions in order to receive the maximum points.
Participation will only be accepted via the Moodle system. 10%

Assignments (faith and learning reflection and student presentation) – These are
individual activities. (See rubric – course resources on the Moodle system 20%

Quizzes – two (2) quizzes will be given as open book timed quizzes, (quiz 1 – chapters 11-12
consisting of 20 multiple choice questions, quiz #2 – chapters 13-14 consisting of 20 multiple
choice questions, These quizzes will be administered through the Moodle – Safe Exam Browser
(SEB) 10%

Test – There are two (2) sectional tests will be given as open book timed tests – test # 1
chapters 1-4; test #2 and chapters 5-8 – There are short answer questions. These quizzes will
be administered through the Moodle – SafeExam Browser (SEB) 20%
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Final examination
The final examination is comprehensive examination. It consists of sixty (30) multiple choice
and four (4) Short essay questions. This will be administered through the Moodle – Safe Exam
Browser (SEB) (Please monitor your email and NCU E-bulletin boards for the time and dates.)
(40%)

CLASS DISCUSSION/ PARTICIPATION:

Participation in the course is measured by your involvement in four (4) discussion questions for
the semester. For you to earn full score for class participation you should be in class/online each
week and participate in all discussion topics posted. The discussion questions are all posted and
opened on the Moodle system. These questions will close on the dates specified.
Your first discussion will close on September 18, 2023. The class will use the threaded
discussion feature in the Moodle system to facilitate discussion/participation. Each student must
make at least one original contribution to each discussion topic each week. Your substantive
contribution should be at least two paragraphs (one hundred fifty (150 words) with source to
support your argument. Each student must also respond to or comment on the contributions of at
least two other students’ posting (At least one paragraph- with thirty (3) words) for each
discussion topic. Please note that your contributions should be substantive and worthy of your
effort. (Responses that merely state something along the lines of “I agree, good point, thank you
for stating that interesting point” do not meet the criteria of ‘substantive.) In addition, I will
contribute and ask follow-up questions where necessary. If a follow-up question is directed to
you, be sure to respond. Discussion/participation, in the form of these contributions, represents
10 percent of your final grade. Remember that in addition to your discussion contributions, you
are required torespond to at least one (2) other students’ comment for each discussion topic.
You are to post your comments on the discussion thread in Moodle.

Rubric for Discussion:

If you make all 3 contributions per discussion and all are substantive, you will receive up to 100
percent per question; 2 substantive contributions, 67%; 1 substantive contribution, 33%; no
contributions, 0 percent.

EVALUATION:
Grading Information /Course Work Weighting

Activities Marks/Percentage
Online Discussions (4) 10%
Quizzes (2) 10%
Assignments (2) 20%
faith and learning reflection 10% and student presentation
10%
Tests (2) 20%
Final Examinations 40%
Total 100 %

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METHOD OF INSTRUCTION

Classroom instruction consists of traditional lectures, demonstrations, and individual learning

activities. To be successful, it is important for the student to be familiar with the material before
class meets. Students should expect to do these learning activities to be assigned for completion
outside of regular class hours.

GRADING POLICY: COURSE WORK WEIGHTS:

A = 90 - 100% C+ = 65 - 69% Assignments 25%
A- = 85 - 89% C = 60 – 64% Quizzes 10%
B+ = 80 - 84% C- = 55 – 59% Tests 15%
B = 75 - 79% D = 50 – 54% Online Discussions 10%
B- = 70 - 74% F = 0 - 49% Final Examinations 40%

All work must be referenced APA style. Plagiarism is NOT allowed!

Assignments
Assignments will be in the form of faith and learning reflection and student presentation).All
assignments must be turned in on time in order to receive appropriate credit for them. Late
assignments will be subject to penalty.

When doing assignment please keep in mind the following policies.

1. More than adequate time will be given for assignments. Late assignments will send a signal
to the instructor that the student is not putting enough time for the class.
2. All work must be turned in on time via the assignment board on the Moodle system
3. Any assignment/test, quiz or discussion that is not submitted for grading via the the Moodle
system will automatically receive a score of 0.
Quizzes
Two (2) quizzes will be given covering the current chapter. They must be taken during the time
period allotted. Only students with legitimate excuse will be granted extension or resubmit and
then only within one class period of the date when the student notify the lecturer. These quizzes
will be administered through the Moodle – Safe Exam Browser (SEB)

Sectional Tests
Two (2) sectional tests will be given covering the current chapter. These tests must be taken during
the time period allotted. Only students with legitimate excuse will be granted extension orresubmit
and then only within one class period of the date when the student notify the lecturer. These quizzes
will be administered through the Moodle – Safe Exam Browser (SEB)

Online Discussions

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Online Discussion –four (4) discussion questions will be posted online. Students are required to
participate in all discussions in order to receive maximum points. Participation will only be
accepted for comments that are posted on the discussion thread in the Moodle system

Attendance
Attendance at class is very important. Each class, new material is covered, and assignments
given. Students must also be in class on time.

While in class all cellular phones must be shut down or silenced.

EXPECTATIONS:

Outline the procedures that will govern how your class will be managed.

For example:
Procedure:
Students are expected to -
• Keep all cell phones turned off in class
• Be on time for all lectures
• Participate in group discussions
• Keep a journal
• Respect each other’s opinions
• Engage in the reading of related literature – assigned or self-selected
• Hand in all pieces of assignments on time.
It is an offence to engage in the act of plagiarism. All sources used in any presentation must be
properly cited. Violation of this procedure will result in a failing grade (zero), for the work being
submitted. ‘Cutting and pasting’ will not be accepted as students’ legitimate work, as this
constitutes fraud, which is a criminal offence.

COURSE RULES/POLICIES

▪ Additional work will not be provided, or an examination repeated in order to raise a final
grade.
▪ All papers and assignments submitted should include a certificate of authorship digitally
signed by the student.
▪ Be aware that any submitted work for this course may be subjected to detection of
plagiarism and breach of copyright.
▪ Participation - students are required to login regularly to the online course website
(frequency will be designated by instructor, e.g. 5 times per week). An audit/tracking
feature embedded in the eLearning system - SMS, will be utilized to monitor student

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 activity. Students are also required to participate in all class activities such as discussion
forums, online chat or conference sessions and group collaboration.

▪ Conduct within the Online Learning Environment - the same guidelines that apply to
traditional classes should be observed in the e-Learning environment. Please use proper
netiquette when interacting with class members and the course instructor.

Learning Activities and Learner Interaction

Course Format
Students are expected to allocate their time among a set of interrelated activities in and outside of
the classroom. The following activities will be expected from each student.
1. Independent reading and completion of chapters exercises, quizzes, and preparation for class
discussions
2. Independent preparation of assignments, tests and quizzes
3. Presence online. You are expected to log each class session to be considered present in this
class.

ACADEMIC HONESTY AND INTEGRITY

All students are expected to maintain a high level of responsibility with respect to academic
honesty. Students engaged in cheating or academic dishonesty of any form will be subject to
disciplinary penalties which include the possibility of failure for the course and/or dismissal from
the University. Cheating, dishonesty, plagiarism, copying portions of another student’s work are
totally unaccepted and will be dealt with seriously. A minimum penalty will be a zero for the
course work submitted. Further action may be taken at the instructor’s discretion. In view of the
fact that such dishonesty harms the individual, all students and the integrity of the University,
policies on scholastic dishonesty will be strictly enforced.

CHEATING, DISHONESTY, AND PLAGIARISM

Any form of cheating is sufficient for an automatic “F” for the course. Cheating, dishonesty,
plagiarism, copying portions of another student’s work are totally unacceptable and will be dealt
with seriously. A minimum penalty will be a zero for the course work submitted. Further action
may be taken at the instructor’s discretion.

DISCLAIMER: The Department reserves the right to make adjustments to this course outline
as deemed necessary.

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 Weekly Schedule Summary
COURSE CONTENT/COURSE SCHEDULE
We Date Chapter Topics Activity/Assignment Due Dates
ek
1 Introduction to the Course Organize into groups of 4’s or 5’s
1 – Information Systems in Global
Business Today

2 2– Global E-Business and

Collaboration

3 3- Information Systems, Discussion # 1 - Information systems are

too important to be left to Test# 1
Organizations, and Strategy
computer specialists. Do you Chapters 1-4
agree? Why or why not? Due
date – Sept. 18
4 4 – Ethical and Social Issues in
Information Systems
5 5- IT Infrastructure and Emerging Discussion # 2 It has been said that the
advantage that leading-edge
Technologies
retailers such as Dell and
Walmart have over their
competition isn’t technology; it’s
their management. Do you
agree? Why or why not? – Due
date – October 2
6 6- Foundations of Business Faith and Learning
Intelligence: Databases and Assignment Due –
Information Management October 18
7 7- Telecommunications, the Internet
and Wireless Technology

8 8 – Securing Information Systems Sectional Test #

2 Chapters 5-8

9 9-Achieving Operational Excellence Discussion # 3 It has been said that there is Student
no such thing as a sustainable competitive Presentation
and Customer Intimacy: Enterprise
advantage. Do you agree? Why or why not?
Applications Due date –

10 10 – E-Commerce: Digital Markets, Student

St

Digital Goods Presentation

11 11-Managing Knowledge Discussion # 4 Should companies be Student

responsible Presentation
for unemployment caused by their information
systems? Why or why not? Due date -
12 12- Enhancing Decision Making Student
Presentation

Quiz # 1 –
Chapters 11-12
13 13 – Building Information Systems

14 14 - Managing Projects Quiz # 2 –

Chapters 13-14
–

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FINAL COMPREHENSIVE EXAMINATION

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