Communication a.

Verbal - use of language or utter words

● it involves transaction: a person wants to talk to b. Nonverbal - body gestures and facial
someone because one needs something expression
● it is an intricate process of sharing ideas 2. Oral Dimension / Written Dimension
● the process of giving and receiving information a. Oral - imparts the message with proper
between a human source and a human receiver use of delivery
using words/language, symbols, and actions. b. Written - transcription of thoughts and
● came from the Latin word comunicare, meaning ideas
“to share” or “to make common” 3. Formal / Informal Dimensions
Why Effective Communication Matters? a. Formal - meticulous observation of
● Able to improve our relationships with others and appropriateness
achieve our goals in life. b. Informal - casual approach, no formalities
● It makes better people, & better people produce a 4. Intentional / Unintentional Dimensions
better world. a. Intentional - planning to say or on
● Besides the societal benefit, there are economic purpose
benefits of good communication as well. b. Unintentional - not intended or not in
● It is also an essential skill in leadership. purpose
Barriers to Communication Aristotle’s Model of Communication
● Mechanical - noise 1. considered as the first model of communication
● Psychological - state of mind that affects response which was proposed before 300 B.C.
to the message 2. the most widely accepted models of communication
● Semantic - technical words or jargons 3. Speaker-centered model
Do’s 4. can only be used in public speaking
● Know your audience 5 Primary Elements
● Speed in the first few moments 1. Speaker - the one who sends the message; the
● Stay within the allotted time active one
● Understand your message 2. Speech - the message
● Dry run 3. Occasion - event or time which it takes place
● Speak confidently but not aggressively 4. Audience - spectators or listeners
Don'ts 5. Effect - a change which is a result
● Never read Critical Elements of A Good Communicator
● Avoid use of jargons 1. Ethos - credibility of the speaker
● Empty space or dead air 2. Pathos - the way the audience react to the
● Don’t point your fingers speaker’s message
● Don’t overuse abbreviations 3. Logos - speaker’s message (facts, information and
● Don’t interrupt statements)
Miscommunication (Communication Breakdown) - failure to Aristotle - ancient Greek philosopher and polymath
communicate clearly Born 384 BC Stagira, Greece
Dimensions of Communication Died 322 BC Euboea Island Greece
Dimension - the amount of number of things that affects or Shannon and Weaver’s Model of Communication
influences 1. first and most influential models of communication.
2 Factors that can influence 4 Dimensions of 2. It was initially published in the 1948 paper "A
Communication Mathematical Theory of Communication" and
1. Culture - the set of shared practices that explains communication in terms of six basic
characterizes a certain group of people components: a source, an encoder, a channel,
2. Gender - what society considers appropriate for the noise, a decoder and the receiver.
men and women in terms of action and behavior. 3. Mother of all Models
4 Dimensions of Communication 4. Also known as Information Theory or Shannon
1. Verbal / Nonverbal Dimension Theory
6 Basic Components
1. Sender - or information source, transmits a
message
2. Encoder - or transmitter that is used to convert the
message into signals.
3. Channel - path or medium that carries the
transmitter to the receiver.
4. Noise - or disturbance
a. Internal - when the sender had a mistake
encoding their message
b. External - external hindrance
5. Decoder - or reception
6. Receiver - or destination, endpoint
Schramm's Model of Communication
1. It is a field of experience, it is everything that makes
a person unique.
2. It is an early and influential model of
communication.
Wilbur Schramm - father of Mass Communication, born
Marietta, Ohio in 1907 died in Hawaii in 1987
5 Components
1. Field of Experience - shared or common
knowledge of the speaker and the listener
2. Sender and Receiver - initiates the communication
and interprets the message
3. Message - or the content
4. Encoder and Decoder - Encoder is how the sender
processes the information they want to imply while
the decoder is how the receiver understands the
message.
5. Noise - interference external or internal
White’s Model of Communication
1. This is a circular and continuous communication,
this is why it is a cyclical model and not linear.
2. It is the concept of feedback, it is the speaker’s
perception of the listener’s response
8 Components
1. Thinking
2. Symbolizing
3. Expressing
4. Transmitting
5. Receiving
6. Decoding
7. Feedback
8. Monitoring