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RD Organisation Chart

The document outlines the organizational structure of a hotel's rooms division operations. It shows the general manager and assistant general manager at the top, followed by department heads such as the rooms division manager, security manager, IT manager, and others. Within each department are subordinate managers and staff roles. The structure then breaks down room operations further with managers for front office, reservations, housekeeping, and other areas, along with the attendant staff levels below them.

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D. SETIA.
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197 views1 page

RD Organisation Chart

The document outlines the organizational structure of a hotel's rooms division operations. It shows the general manager and assistant general manager at the top, followed by department heads such as the rooms division manager, security manager, IT manager, and others. Within each department are subordinate managers and staff roles. The structure then breaks down room operations further with managers for front office, reservations, housekeeping, and other areas, along with the attendant staff levels below them.

Uploaded by

D. SETIA.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ROOMS DIVISION OPERATIONS PGD 1 P126

General Manager

Assistant General Manager

_____________________________________________________________________________________________________________________

RDM Security (IT) Financial Chief HR Sales & Health & F&B
(Rooms Division Controller Engineer Manager Marketing Fitness Manager
Manager)
Maintenance Restaurant Executive
Manager Manager Chef

FOM
(Front Office Manager)
________________________________________________________________________________________________________________________

Reservations Reception Head Cashier Guest Relations Concierge Telephonist Night Business
Manager Manager Manager Manager Manager Centre

Reservations Receptionists Cashier Valet Doorperson Telephonists Night Auditors


Clerks (Check-in) (Check-out)
Porter

Executive Housekeeper

Assistant Executive Housekeeper


________________________________________________________________________________________________________________

Floor (Rooms) Public Area Evening Night Executive Floor Laundry Manager
Supervisors Supervisors Supervisor Supervisor Supervisor
Laundry Supervisors
Room Attendants P.A. Attendants Room Atts. Turndown Night Cleaners Butlers Room Attendants

Housepersons Housepersons Laundry Atts. Seamstress Uniform Atts. Valet

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