The Amazing Hotel Jakarta in Jakarta, Indonesia

Turn the Simplest Visit Into an Amazing Affair

In travel, not everything that's made to fascinate does it at first glance, though such is true at The
Amazing Hotel Jakarta, where expectations are not only met but surpassed.

Beyond an inviting facade are simple, fulfilling comforts that let you enjoy your business or leisure trip
in Jakarta, Indonesia. In its stylish rooms alone, you will wonder how such minimalist space can grant
you a lot of chances to revel in ease. And once you step out to sit around the hotel lobby and
restaurant, we will surprise you by how we can take you on a journey around the country. And a
gastronomic journey at that — because we do this by serving you traditional Betawi snacks, plus
dishes from Indonesian and other Asian cuisines.If these aren't enough to leave you in awe, see how
we make your holiday in the capital more effortless, with a location bound by government offices and
commercial establishments. We are also merely a 5-minute walk to Blok M Square shopping center
and just an hour's drive away from Soekarno-Hatta International Airport.

Nothing But Ease Throughout

Within our stylish, thoughtfully appointed, and air-conditioned rooms and suites, you are free to make
yourself comfortable as you would in your home. You can do this, while indulging in an array of
contemporary fittings. For your entertainment, an LCD/plasma TV with satellite/cable channels is
provided in each of the 92 accommodations. In each room there is a shower facility, spa bath and
luxury toiletries are provided. Other amenities that will let you enjoy a remarkable holiday are
complimentary bottled water and free Internet access.

Convenience at Your Fingertips

We give you ways to unwind during your visit even outside the comforts of our guestrooms. Engage
in conversation with friends, fellow travelers, and locals in the cozy lounge area. Want a taste of time-
honored Asian dishes? Stop by the in-house Pallet Restaurant, and our team of experienced cooks
will give you just that. If a light snack, a cup of coffee, or a glass of juice is all you crave, Our lobby
bar is open to serve 24 hours. Sightseeing/Travel

We can also organise all your sightseeing trips and travel around the capital and beyond. We have
experienced and safe drivers at your disposal to ensure the best service possible. Just name your
activity and we can organise it for you– diving, museums, hiking, bus tour – leaving you free to enjoy!
Just enquire at our travel information service desk for prompt, friendly and efficient service with
satisfaction guaranteed.

1. Fill out the booking form for the hotel (3 minutes) (Part 1 Aptis Writing test)

Guest Details

First Name Surname

Noor Aliah Mohd Sani

Email Address Confirm email address

[email protected] [email protected]

Country of Residence Passport number

Malaysia 750824045280

Home phone number Mobile phone number

NIL 017-3726075

Number of nights: ____4_______

Date of Departure: 19th December
2013

Date of Arrival: 20th December 2013

Total Number of guests Estimated Time of Arrival

4.00 a.m
Adults 13+: ____3________

Children 1-12: _____2_____

Do you require an airport pickup? Yes.

Name of Airport: Galway Airport

Flight number: NIL

Time of Flight: 5.00 pm

Special Requests:

No

Credit Card Details

Name on card: Expiry Date

Aliah
Month Year Security code
Same as guest name?
August 2015
Yes.

I have read and accept the Terms of

Reservation and Hotel Policies.

2. Write a short paragraph on why you chose this hotel? (about 30 words – 7
minutes)
I came across this Ardilaun hotel when I was browsing in the net for hotels in Ireland
last year. I was attracted to its description which was stated as a luxury
accommodation in a tranquil setting with beautifully landscaped gardens
surrounding it. Besides that, it also includes a 24 hour check in, which will be
needed by my family and I. On top of that, links to public transport can be found
on hotel's doorstep, just across the street, which will be very, very helpful to new
visitors like us.
3) Write a short paragraph about 50 words (10 minutes) about why holidays are
good for people.

Holidays are good for people because generally human beings need some kinds of
changes in their life after spending so long in one particular area in the world or
country. Having been stranded for so long in one place could be very tiring and
bored for some people. That is when one needs to be on holidays, but, it is not
necessary for those people to travel out of their respective country and spends lots
of money, they can also travel for a short trip from one side of their country to
another side, just to enjoy the journey, get fresh air and views, to relax their minds
and body, to release the stress out of their lives and to break the boredom from the
same view and environment.

4) A. Informal email (50 words–10 minutes) Write to your friend complaining

about your holiday.
 B. Formal email (120-150 words – 20 minutes) Write to the manager of the Amazing
Hotels in Jakartaexplaining why you weren’t satisfied with the hotel and offer a
solution.

To:[email protected]

Subject: Rip-off hotel!

Hey Susan,
How’s it going?

So much for the Amazing Hotel! One hour from the airport, my foot!! It took us 3-hours!
And another thing - the shopping centre’s miles away and they don’t organise tours.
And to top it all off – the food at the restaurant was rubbish.
We wouldn’t have stayed there if we had known how bad it was going to be.

They really need to update their website.

Cheers
Pam

Word Count: 74

To:[email protected]

Subject: Incorrect Information on Website

Dear Sir/Madam,

I am writing to complain about our visit to your hotel in April. We found the information on your
website incorrect and misleading.

The website states that your hotel is an hour’s drive from Soekamo-Hatta International Airport but it
took us nearly three hours to reach the hotel even outside peak hours.

The Bloc-M Square shopping centre is also much further away than the advertised 5-minute walk. My
elderly father found the 20-minute walk in the heat exhausting. Had we known, we would have taken
a taxi.

We were also very disappointed with the limited choices available in the restaurants, with no Betawi
snacks or Asian food available.

Finally, because of the closure of the hotel travel desk, we had to organise our trips through an
outside company, which meant added expense and loss of time.

I strongly urge you to update the information on your website so that other travellers are better
informed.

Yours sincerely,
Pamela Anderson.Word Count: 154.

Informal and formal emails

Informal Emails Formal Emails

Find the correct email address Find the correct email address

Use the first name of a friend Use the name of the person and their job
if you know it. Remember: You must use
the title (Mr. Mrs. Ms. Miss. Dr.) and the
surname or family name only. You
cannot use first names with a title as you
can in Malaysia. If you don’t know the
 name, use ‘Dear Sir or Madam’. Not the
capital letters.

Keep it short and brief and as if you are Use enough information and give
talking reasons. Organise your information into
one idea for each paragraph.

You can talk to the reader personally You must keep it business like

You can use very short or incomplete Use as many complex sentences as you
sentences can to show your knowledge of these.

e.g 3rd conditional; clauses of reason,

time, polite requests,

Use informal language as you use in Use formal language as you would in
informal speech business and a formal letter. Sometimes
an email can be a little more informal.

You can use passionate language and Keep the language neutral
show your feelings eg. Sending you love
and kisses xxxxx e.g. Kind regards.

You can use spelling as if you were Always check your spelling
speaking to a friend .eg. ‘gonna’

Use contractions as you do in informal Never use contractions. Use full forms of
speech. e.g. ‘I’ve ‘ all words. e.g. ‘I have’

You can use exclamation marks and Only use commas and full stops.
question marks and lot of them if you
like!!!!!?????

You can leave out the subject of the Use full grammatical sentences
sentence

Don’t use CAPITAL LETTERS. It’s like Don’t use CAPITAL LETTERS. It’s like
shouting. shouting.

Use abbreviations e.g.asap.

Show the examiner the idioms and set Use formal language especially the
phrases you know. longer words from Latin etc. but do not
become too formal.

You can use acronyms. BTW = By the Never use acronyms

way

You can use emocionse.g a smiley face. Never use these emocions.

Guidelines for a Formal Email – Complaint

1. To: Check out who the best person to address your complaint to is.
1. Subject Line: Be clear about what the email is about/short and accurate subject header.
2. Proper salutation - Dear Mr Scott, Dear Sir/Madam
3. 1st paragraph – (Introduce yourself if you need to.) State the purpose of your complaint.
4. Explain and support your complaint.
5. Outline a solution or request an action.
6. Request a reply if you want one.
7. Use the correct form of leaving. – Yours faithfully, Respectfully, Regards etc
8. Sign with your full name.
9. Proof-read your email to ensure it is concise and accurate.
10. Proof read your email again to check spelling and grammar.

Tips:
Be polite
Be clear and firm
Be concise
The 5 rule-of-thumb - no more than 5 sentences per paragraph
- no more than 5 paragraphs per email
No indenting is needed but insert a line between each paragraph
Extra Writing Tasks

You have visitors from overseas visiting Malaysia for two weeks and you are
taking them on a tour. The one attraction that they really want to go to is Menara
Kuala Lumpur (KL Tower). However, when you get there you find out that it is
closed for a month for renovations. Your friends went to the tourist information
centre at the airport when they arrived to gather information so they could work
out their itinerary but they were not told about this tower being closed even
though they asked what hours it was open. As you can imagine your visitors are
You have visitors
extremely from overseas visiting Malaysia for two weeks and you are
disappointed.
taking them on a tour. The one attraction that they really want to go to is Menara
Kuala
A. Lumpur
Write an(KL Tower).
email However,
to a friend. Writewhen
youryou get there
feelings aboutyou
thisfind out that
situation it is
and
closed suggest
for a month for renovations. Your friends went to the tourist information
centre at thealternatives.
possible airport when they arrived to gather information so they could work
out theirWrite
itinerary but they
50 words. Youwere not10told
have about this tower being closed even
minutes.
though they asked what hours it was open. As you can imagine your visitors are
extremely
B. Also, disappointed.
write an email to the Airport Tourist Information Centre, explaining
your
B. Write
feelings aboutanthe
email to a friend.
situation Write your
and suggest feelings
possible about this situation and
alternatives.
suggest
Write 120-150 words. You have 20 minutes.
possible alternatives. ([email protected])
Write 50 words. You have 10 minutes.

B. Also, write an email to the Airport Tourist Information Centre, explaining

your
feelings about the situation and suggest possible alternatives.
Write 120-150 words. You have 20 minutes.
([email protected])