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Commerce 1 - Glossary

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Valle Morán Rodríguez
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44 views5 pages

Commerce 1 - Glossary

Uploaded by

Valle Morán Rodríguez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Glossary 131 eee Glossary Vowels i feature good a__apply i “flexibility ___ group 20 browser a build job application E brainstorm 20 bonus = wm? Consonants patent fall =e Th ___ Human Resources bank 7 v vacancy manage train 8 strength 78% n___ network decrease 5 deaiwith _ a thallenging campaign siogan = ae global skills - __ = __range checkin | share 7 interview job 7 3___leisure w webpage accessories [vk sesortz/ nthings that you wearor carry that are not clothes, for example jewellery and bags advertise (cv staz/vtotell the public about a product or a service in ‘order to encourage people to buy or touseit analytical /en2"lit/k!/ adj goodat analysing (= understanding or explaining something after ‘examining it closely) application pli hei/n/na formal, ‘written request for ajob apply forajob /2,pa\ {or 9 sob! vto make a formal, written request fora job at et /oi/ asymbol(@) usedin lntemet addresses, for example between the name of a person and ‘the company they work for atmosphere “‘etmasfia(r)a the mood or feeling a place attach 2'i)/vto send afile with an email attend |» (cnc vtogotoa scheduled event, for examplea meeting auction /'>:k)n/vto sell something to the person who offers the most money authentic > entik‘adj(used about a copy of something) made in the same way, using similar materials, a the original award > wo!) na prizegiventoa person,company,ete. for doing something well badge (bw) na piece of printed plastic or card, often showing your name and company, that you wear cn your clothes to identify yourself baggage reclaim >:eyicly 11 blown! the place at an airport where you get your suitcases, etc. again after your flight bank clerk “hsv klo'h naperson who works in a bank, serving customers and doing other jobs basic “beisik’ adjdesigned in avery simple way bemade redundant bi mci! r'dndat/ vte lose yourjob, because the job you had no longer exists be offeredajob bi ofxi > dsob vto bbe asked to work fora company beoffsick bi of vk vtostayat home and not goto work, because youareill be promoted ‘bi pr> moutud vtobe moved toa more important job in a company behaviour ‘by hervio(r) nthe way people act; people's habits benefit “benafit’ na helpful and useful effect that something has bonus “bovis nan extra payment that is added to somebody's pay asa reward brainstorm “breinsto:n/ ntotryto ‘think of good ideas by making suggestions ina group, then discussing the best ones browser / bi :1072(1) na program that lets you look at websites ‘132 Glossary budget airline b,0i501 alaun/na ‘company that provides cheap flights, build “bulc) vtomake something by putting parts together business card “biznes ko:d/nasmall «ard printed with somebody's name and details of theirjob and company calculator /kikjolerta(r)’ ma small electronic device or computer program for calculating with numbers campaign ‘kien pein/naseriesof planned activities to persuade people to buy something candidate | {vendidewt’ naperson who is applying for ajob career opportunities ‘2 rior ‘po tjucnitiz/n chances to work ina patticular area of an industry, company,ete. carry-on bag | eri on beg/na bag that you take onto an aeroplane with you casual /kxe3vol/adj(used about clothes) not formal chain store “fein st2:(0)/nashop that is one of many similarshops in different cities, with the same name ‘and owned by the same company challenging | «{«londzin) adj (of work) that tests your ability and skills, especially in an interesting way chat /(/cet/vto havea friendly and informal talk with somebody checkein | ol n/n the place or processin an airport where you show your ticket and passport, and leave your luggage dient ,‘slaisniinl a personwho uses a particular company 2 any of the computers connected to the main computer (called the server) on a network come up with /k.\n sp wr! vtothink of something new and original comfortable \:,m/isbl adj (of shoes, clothes etc) that feel good and pleasant towear commercial "nin an advertisement on television, radio, ete commercial awareness /k9,%9:{! 2} Weanas/n the ability to see opportunities for making money; business sense ‘communication skills ko,mjurnr kein skilz/ n the ability totalk and listen to people effectively (the) competition (62 kompa'tjnvin ‘the people or companieswho are competing against you complaint ‘kom pleint’na statement ‘thata customer makes to say that ‘they are not satisfied with a service or product conflict“ kvon{likt/ masituation in which people are involved in a disagreement or an argument connect /k.> nekt/vtojointhings together, for example a computer to the internet consumers 90 sju'niov/n people who buy goods and services contact / contiekt/na person that you know, especially somebody who can be helpful to you in your work conection fluid co rek{n fluid White liquid that you brush onto paper to cover mistakes you make Customer are / kastama kea(r)/n ‘the department in a company that deals with customers’ questions, compiaints,etc. customer relations | .s3iomo rrlerfnz/n the way in which a company deals with its customers customer service | siomo sovisn help that a company provides for customers for example if they have a problem using product customize /ksiomarz’ vto make or change something to meet the needs of a particular user, region, etc. €V /si:\Viy na document in which you give details of your work experience, education,and other information that may help you get ajob database | deiiobers na computer program that organizesa large amount of information, for example about a company’s customers or products database administrator “eitobers adimamistresta(r)/na person who manages a computer database deal with i! wid’ vtobe responsible for something; to handle something decrease i kri's/ vto becomeless;to fallin number departure lounge ‘i put|> laonds/n ‘the place in an airport where you wait foryour flight to leave depressed ‘i press) adjverysad and without hope designer li'z19(")/ na person who decides how clothes, etc. will look by making drawings designer ic 2a1no()/ ad (used about clothes,etc) expensive and havinga famous brand name develop Ui velop’ vtothink of anew product and try to makeit successful differentiate | ¢il>'renfieit/ vtomake a product different from other products of the same type distribute (dis trsbju:t vtogive things toa large number of people dot ('silotw”/nthe department ina company that organizes the maintenance of the buildings, including office space factor /ickio(r)/none of the things that causes or influences something fall /(>:l'vto become less;to go down inlevel fashionable /‘fc|>nsbl/aqjhavinga style that is popular ata particular time faux pas / 20 pa:/nanaction that causes embarrassment because itis not what people usually do feature / .|{2(")/n something that a particular product has or does field trial iid. traul/ ma formof market research where you let people try a new product in a real situation fillin (‘inv vto write information in the spaces on a form Finance /faincens’ mthedepartment ina company that deals with billing, salaries, taxes, investment, and budgets financial /fa'nsen{l/adjrelating to money flexibility /fleksi'bilot/ n theability tochange something according to your needs without having tofollow fixed rules flexible /‘Teksibl/ adj something that isnot fixed, but can be changed according to a person's needs focus group / {20k28 grup’ nasmall group of people who are asked to discuss and give their opinion about something, for examplea new product forward /{>:Wax!/ vtosend an email that you have received to another person found /faond! vtostart a company freebies /(visbiz’n something that a company gives free to people, for example toadvertiseitself gate /ceit/ na numbered exit nan airport where you get onto your aeroplane global / olovbl/ adj covering the whole world globalize /qloobalav/ vtostart doing business in countriesall over the world handout /hiwnd aot/vtoshare something, for example money, between a number of people hands-on | iene? on/adjdoing something rather than just talking about it Human Resources | junion mt z9:si7 inthe department ina company that deals with staffand is responsible for recruiting and training impress ‘im pres vto make somebody ‘eel that something is good improve /in pru:v vtomake something better increase /in)ri:s/vto becomemor rise in number influence /\nJuons/ vto havean effect on the way somebody thinks orbehaves ito Influential | :n{lo'en{l/adjhavinga lot of influence on somebody / something Information Technology /1T anfomerjn tek noladsi/ ar ‘ti:/ the department in a company that is responsible for the computer systems, and trains staffin computer use innovation | 102'veijn/n1 the development of new things, ideas, or ‘ways ofdoingsomething 2 anew product, idea, etc. that is developed inspiration |nspv rein’ nthe process that makes you want tocreate something new and helps youto have ideas Interaction |intor'kjn nan ‘occasion when you communicate with somebody, especially as part of your work internship /in'ts:n|ip/matimewhen a student ora person who has recently finished studying gets practical experience of job interpersonal skills 10° psn! skil” ability todevelop and maintain good relationships with people interview /)n{o\ju1v ma formal meeting at which somebody is asked questions to see if they are suitable fora particularjob inventor in venta()/ma person who has invented something or whose jobis inventing things invest /in vest’ vtospend money on something, for example product or ‘company, in order to make it successful invitated / riteit/ adja little annoyed; very slightly angry ISP / aves piv minternet Service Provider, a company that provides youwith an internet connection and services suchas email,etc Join ‘dsomn/vto start working fora company keyin ‘ki: n/vtotype information into.a computer leaflets /i:lots n printed sheets of paper that advertise something leisure / le5a(r)/n things that people doin their free time liaise ‘lie’ vtowork closely with and ‘134 Glossary ass on information toa person orgroup link ‘lyk vtomakea connection between things Joan ‘Ioun/n money that somebody borrows froma bank logical ‘Jod)!/ adj able to think very effectively, basing your thinking on facts and following the rules of logic losses /Insiz/m money that a company loses lower case | ov ‘hess! adjsmall letters:abc,etc, not ABC, ete. luxurious ‘Sv aries @aj expensive and very comfortable makea good impression | mcik 9 god 1m pre{n/ vto make somebody thinkaboutyou ina positive way makeeye contact ‘mika kontwkt vto look at the person who youare talkingto manage ‘mienicly/ v1 tobe in charge ofa business 2 touseyourtime, ‘money, etc. ina planned and sensible way manufacturer | mienjofrktfora(ry/n ‘a company that makes goods ina factory market researcher / maki ri'so:tJo( ma person whose job is toaskpeople questions about what they buy, what they lke, etc, in order ‘tohave an idea what products a company will be able to sell market share | mia:kit ‘jea(r)/mthe amount of sales of particular product that a company has, compared to total sales of the product by all companies maternity leave (m9 (:nati livv/ nifa woman takes maternity leave, she hhas some time off work because she has hada baby membership number | cihlip nambo(s)/ maunique number that youare given when you joinan organization, which you use to prove who you are menswear / menzweo(r)/nclothing formen merge (10113 vita company merges with another, they join together to formone company message / mesiciyn1 animportant idea that acompany tries to communicate in its advertising 2 aspoken piece of information that you leave for somebody on the phone when you cannot speak to them yourself motivate / motives vtomake somebody want todo something, needs ‘nisiz/nthe things that somebody requires negotiate ‘nr gov jieit/vif you negotiate with somebody. you discuss something, for example a price, and try to reach an agreement negotiation skills 1) ¢jo0)) ej shilz nthe ability toreach an agreement thats favourable to you in formal discussions network “neiwsk/ na number of computers that are connected together observation | obvo veiln/ nthe activity of watching and possibly filming people's behaviour organizational skills | :920.'ze1)01 skalz/ nthe ability to plan and manage things well organize / 9:gonaiz/ vtomake preparations and arrangements for something overtime / s0yatarm/ n extra time that you workat your job after you have finished your normal working hours passport control / pxspo%t kon trav ‘na placein anairport where you have to show your passport toan official as you pass through patent / pertnt/na legal right to be the only person to make, use,or sell aninvention ora product paternity leave /p ts:natilisw/nifa rman takes paternity leave, he has some time off work because his wife or partner has had a baby performance /p2'{>:mns’n how well somebody does their ob,or how successful a company is persuade (yo swerdl vto make somebody do something by giving them good reasons for doing it Post.itnote® /‘povst it navt/nasmall piece of coloured, sticky paper that you use for writing note on, and that can be easily removed problem-solving / problom solviy/in finding ways of dealing with problems Product “prociakt/nathingthat a company offers forsale Production /pr2' moo{n! namovetoa more important job in a company promotional materials /pro,s90 on! ma 'trarvalz/n posters, leaflets free gifts etc, that are used for advertising a product Prototype " provtotarp/ nthe ist design of something from which other forms are developed Purchasing / pot{osiny nthe department ina company that is responsible for buying the materials the company needs to make its products qualifications / kwolifi keifuz/ nthe ‘exams that you have passed in your life questionnaire / koest{an'ex(r)/na list of questions that are answered bymany people,and are used to collect information about a particular subject range /reind3/ na number of different types of something rectuit ‘n'krut/ vto find new people tojoina company relaxed 1 likscl/odjcalmand not, anxious or worried research ‘11 ss:i{/ vtoask questions anddo tests tofind out information thatyou need Research and Development (R & D) nss:t{ and di'velopmant/ nthe department ina company that tries to develop new products and improves existing ones resign 1/010) vtoofficialy tell somebody that you are leaving your job respond +) spond vifyou respondto something, you say something in reply to what somebody says responsibility. spons2'bileti/mthe duty of beingin chargeofa particularactivity, area, department, etc. retailer /i:(oilo(r)/ na business that sells goods directly to the public tise (rir vto become more; to go up inlevel room service | rum s9:vis/ maservice provided ina hotel, by which guests can order food and drink to be brought to their rooms runabusiness /r\0 9 biznos/ vtobe in charge of acompany Sales and Marketing | sil? on ‘me:kituy mthe department in a company that is responsible for advertising and market research, and which organizes the selling of the products sales representative soil” ‘na person whose job isto visit customers, how them products, and take orders from them sample group snip! grup na ‘numberof people taken froma larger group and used in tests to give information about the group samples 30°)))/ nexamplesofa product that people can look at and try tose what itis like security control») 59011 bon (10 inthe place in an airport where passengers and their bags go through a metal detector to make sure they are not carrying dangerous objects, sensitivity ©9005 \))0l/ nthe ability to understand other people's, feelings shakehands. [ork hoods vtotake somebody's hand and move: and downasa way of saying helio share co(:)/ many of theequal parts into which a company is divided an sold signature /'signatj2(r)/n your name, and often details of your ob, company, telephonenumber,etc., ‘that you arrange to appear automatically at the end of your emails 2 yourname, written by hand inyourusual style,on aletter, cheque, etc. significant sig niliknv/ adjlargein amount skills skil7/ m particularabilities, especially ones that need training slogan /sIo.go’ na phrase thatis easy toremember, used especially in advertising to make people remember a company or product sponsorship sponsa/i> nan arrangement wherea company gives money toasports team or event in return for having its name displayed in public sportswear 's/>:is\e9(r)/ nclothes that are worn for playing sports, or ininformat situations stand ‘sind’ ma table ora vertical structure where things are displayed or advertised, for example at an exhibition strategy. strwvioclsi/naplanthatis made to achieve a particular purpose strength ste)! nanabilityor quality thata person has stressed st:°s plaio(i)/ ma person or ‘organization that provides goods or services support s2'p>°t/ nhelp that yougive or make available tosomebody — soey = ca metgaonet thecpmers setamcwcencfa together in groups: - train rcin’ vtoleanthestistora: particularjob ome training /treminy nthe processof learning the skills that youneedts: doajob turnover /ts:n90v2(r) nthetotal value of goods or services sold bya: company during a particular period oftime unconventional sion ven{onl adp interesting, and different from what isusual underscore nviosko(0)/aline () that is sometimes used in email or website addresses, upmarket |p markt! adj expensive, and intended for people of a high social class uppercase p> cis) adj capital letters; ABC, ete, not abc, etc upset |) scl adjfeeling unhappy, anxious,or annoyed USP ju: e5 py muniqueselling point, 2 feature of a product or service that makes it different from allothers vacancy / veikonsi/najob thatis available for somebody todo weakness. \i;knos something that ‘a person is not good at web page web peicls nadocument that anyone with an internet connection can see, usually forming part ofawebsite wide waic! adjinciudinga large number or variety of different things word of mouth the process of people telling each other about something workforce ski's nallthe people who work fora company

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