Objectives
Objectives
the office. all helped me gain new experiences and got to meet different peoples that helps develop
my knowledge as well as my confidence towards my career goal.
Support the staff in the delegation with the mandatory vaccinations requested by ICRC.
Maintain good collaboration with the local insurance company and keep the resident staff updated
and informed: insurance coverage and the third-party payers’ network available.
Management first aid kits, Post-rape Kits and essential medicine supplies
Manage the medicines’ stock and distribute drugs (e.g, pain killer, anti-allergic etc.) as needed.
Management of first aid kits in the delegation: inventory, replenishment, storage, location.
Management of any medical equipment necessary to conduct staff health activities.
Handle the local management of the medical cases in the delegation, provide direct medical advice
or refer to external consultations as needed.
Provide necessary support on case management of referrals coming from other delegations
Ensure all cases seen and managed at the delegation is posted on the SHAD.
Regularly provide feedback on activities and incidents to the SHM and request support when
necessary.
Organize and collect regular feedback from staff regarding Staff Health services.
Provide individual support to the staff including the basic psychological first aid.
Refer the staff to external providers or the staff health regional psychologist.
Discuss the critical cases with the SHM
DESCRIPTION:
General Description:
The Staff Health Officer is the focal point for all matters relating to the health of ICRC staff in Lebanon
Delegation. In line with ICRC staff health strategy, s/he promotes and maintains the physical and
mental health of ICRC Staff.
Implements and supervises staff health policies to support the physical and mental health of the
delegation workforce, working in collaboration with other ICRC departments, and in coordination
with Regional/HQ advisers.
Update the staff health guidelines in line with ICRC`s global health strategy.
Handles medical screening for all resident staff upon hiring and for resident staff going on mission.
Deliver briefings for resident and mobile staff including information on access to the ICRC staff
support ecosystem, vaccinations, risk behaviors, mental health, and psychosocial risks in the
workplace.
Support the staff in the region and the delegation with the mandatory vaccinations requested by
ICRC in collaboration with the regional coordinator.
Maintain the storage of vaccinations in the delegation in collaboration with the regional coordinator
and the medical logistics department in the delegation.
Organize activities to promote the physical and mental health of staff with an aim of promotion and
prevention of specific health risks.
Ensure the availability of first aid kits in ICRC premises and residences
Manage Post Exposure Prophylaxis against VIH (PEP) /Post-Rape Kits PRK.
Manage the entire line of supply from procurement to waste of expired items (Med Log standard
procedures).
Handles the placement of PEP and Post Rape kits in main sites and subsites according to needs for
field activities and cold chain reliability in compliance with RH_SAN guidelines.
Provide information to all the staff with the availability and accessibility of PEP/PRK in the delegation
and sub delegations.
Provide systematic reporting of professional exposure case to RH_SAN by accident report form
included in each PEP kit and PRK, Declaration of accident to Lloyd’s, and drugs administration of
exposed cases under direct medical observation and in line with RH-SAN policy.
Respond to ergonomics and workplace safety needs of ICRC staff, in close collaboration with the
department of human resources and the administration and within a reasonable budget .
Manage the sick leaves of resident staff, through providing validation of certified sick leaves.
Maintain the proper coordination with the human resources team to register data relating to the sick
leave of staff.
Ensure compliance with finance and administration manual in procedures related to medical
insurance
Handle the medical cases for all staff according to the F&A manual and to the relevant ICRC
procedures for mobile and resident contracts.
Make sure that the private health insurance for employees in resident contracts are explained to all
resident employees.
Maintain good collaboration with the local insurance company and keep the resident staff updated
and informed: insurance coverage and the providers network available.
Handle the file of the Country Health Risk Assessment, updating the referral structures: Hospitals,
clinics, laboratories, and pharmacies.
Carry out regular assessment of health facilities in the delegation, sub delegations, offices, and
antenna to ensure the availability and accessibility of medical services to all ICRC staff.
Ensure the access of mobile staff and their dependents to the referral facilities.
Collaborate with the HR Manager and Finance department to facilitate the payment process for
mobile staff and their dependents.
Medical contingency plans and Standard Operating Procedures for case management.
Regularly update of the medical contingency plans in line with the findings of the country health risk
assessment. that include SOPs for managing emergency access to health care for all staff in the field.
Coordinate with the Department of Human Resources, and the security manager to guarantee
compliance with internal SOPs and ensure consistent communication with all staff.
Handle the local management of the medical cases in the delegation and sub delegation, provide
direct medical advice or refer to external consultations as needed.
Escalate the medical cases to the regional coordinators or staff health advisers if additional support
or a second opinion are needed.
Make sure that strict medical confidentiality is warranted towards individual medical information of
all ICRC staff (strictly confidential library, etc.).
Ensure that standard ICRC guidelines established by RHSAN are applied in medical evacuation for
ICRC mobile staff.
Support the delegation to implement the preventive measures in the delegation and sub delegations
during epidemics or outbreaks.
Provide individual support to the staff including the basic psychological first aid.
Refer the staff to external consultants or the staff health regional psychologist.
Building a functional referral system for mental health services, through establishing/updating a
referral network of psychologists and psychiatrists in the delegation and sub delegations while
keeping all staff informed and updated.
Provide briefing for staff upon arrival about staff mental health and psychological support.
Support the delegation in case of the death/abduction of a member of staff or after critical incidents.
Provide basic psychosocial support to the family and share relevant internal and external resources.
Contribute to the update of the guidelines to provide support in the aftermath of the crises.
Acts as a focal point for staff health guidelines, preventive measures, contingency planning, and case
management during crisis cell operations.
Carry out defusing and creates support groups following critical incidents in the field; follows up if
further intervention is required in coordination with the staff health regional psychologist.
Conduct regular visits to the sub delegations to evaluate the quality of medical services provided.
Support the regional coordinator to conduct the customer satisfaction survey in the delegation.