Scribd
Upload
205 views

Seven Steps To Mastering Business Analysis

Uploaded by

bilalofned1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
205 views

Seven Steps To Mastering Business Analysis

Uploaded by

bilalofned1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 28

Seven Steps to

Mastering Business
Analysis
Vision and Mission
The world's leading association for
Business Analysis professionals

Develop and maintain standards for


the practice of business analysis and
for the certification of its practitioners

IIBA® is an international not-for-profit


professional association for
business analysts.
2
© I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Authors, Books and Conversations Webinar Series

• The ABC Webinar Series highlights books in the IIBA On


line Books Library.
 This is an incredible value for IIBA members - if you tried to
purchase these works individually, it would cost you around
$15,000 US.
 The content of this library has
been reviewed and selected by
the IIBA Professional Development
team and includes most of the
books used in the development of
the BABOK® Guide, making it a
key reference for anyone who is studying for the Certification
exams.
3
© I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Outline
 Introductions and Housekeeping 5 minutes
 Barbara’s Presentation 35 minutes
 Questions and Answers 20 minutes

 All IIBA webinars are archived and posted to our website


within 5 business days – IIBA.org / Professional
Development / Webinars

4
© I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Barbara A. Carkenord
• Barbara A. Carkenord possesses 25 years of
BA experience, and is one of the original
founders of the Business Analysis training industry.
She is author of the worldwide best-seller Seven
Steps to Mastering Business Analysis, as well as
her most current publication CBAP®/CCBA® Exam
Prep, Premier Edition, released by RMC
Publications in April of 2012.

5
( C ) I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Maureen McVey, Head of Learning and
Development, IIBA
• Maureen McVey, CBAP has 14+ years of experience as a
business analyst and is a founding member of IIBA.
Ms. McVey has provided business analysis services for
many different industry sectors including; banking, finance,
insurance, government, Policing and manufacturing and has been
working within the I.T. industry for over 25 years.
• As the Head of Learning and Development, Ms. McVey is accountable
to business analysts in the areas of competency and career
development. She supports corporations by providing process and
business analyst competency assessments. Ms. McVey assesses
academic business analysis programs ensuring alignment of those
programs to the IIBA Business Analysis Body of Knowledge®
(BABOK® ) and Competency Assessment Model v 3.o
•

6
© I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Question and Answer
• How to Ask Questions
 Use the Question box to ask questions.
Selected questions will be answered
at the end, but you can ask at any time.
 Short, specific questions, please!
Barbara A.
Carkenord

Maureen
McVey

7
© I n t e r n a t i o n a l I n s t i t u t e o f B u s i n e s s A n a l y s i s
Seven Steps to Mastering
Business Analysis

Barbara A. Carkenord, CBAP, PMP


Director of Business Analysis Practice
RMC Project Management, Inc.
About Barbara Carkenord, CBAP, PMP

• Best-selling author of:


– Seven Steps to Mastering Business Analysis
– Managing Business Analysts (Contributing
Author)
– CBAP®/CCBA® Exam Prep
• Actively involved in IIBA®; original contributor to A
Guide to the Business Analysis Body of
Knowledge® (BABOK® Guide)
• Has given keynote and conference presentations
at many of the major business analysis
conferences

2
Copyright

• This webinar contains proprietary materials copyrighted


to:
RMC Project Management, Inc.
Phone: (952) 846-4484
Web: www.rmcproject.com
E-mail: [email protected]
• This document is not for use or disclosure outside of
those who attend this live online class and may not be
copied or reproduced in any manner, in whole or in part,
without the prior written consent of RMC Project
Management, Inc.
3
7 Steps to Mastering Business Analysis

1. Possess a Clear Understanding


of Business Analysis
2. Know Your Audience
3. Know Your Project
4. Know Your Business
Environment
5. Know Your Technical
Environment
6. Know Your Analysis Techniques
7. Increase Your Value
4
Step 1: Possess a Clear
Understanding of Business Analysis

• Understand the role of the BA


• Be an advocate of the business
• Identify communication gaps
• Understand fundamental business analysis
terminology
– Be able to define requirement
– Differentiate between project and product
– Differentiate between software and system

5
Help!

6
Step 2: Know Your Audience

• Establish trust with stakeholders


• Know the roles on the team
• Analyze stakeholder communication needs
• Balance stakeholder needs

7
Step 2: Know Your Audience (Continued)

• Stakeholder analysis
– Preferred learning
style
– Experience/knowledge
about project
– Physical
location/availability for
elicitation
– Commitment to project

8
Step 3: Know Your Project

• Understand the business case and business value


of the project
• Strategic planning (Enterprise Analysis)
• Project initiation and scoping
– Name the project appropriately
– Find achievable objectives
– Gain consensus on the requirements scope
or Area of Study

9
Step 3: Know Your Project (Continued)

• Identify root cause(s) of


problems
• Determine priority of
requirements based on risk
assessment

10
Step 4: Know Your Business Environment

• Learn about the enterprise


• See things from a business perspective
• Adapt and use the right elicitation techniques
• Identify essential business processes

11
Step 4: Know Your Business Environment
(Continued)

What are business people


dealing with?

12
Step 5: Know Your Technical Environment

• Be knowledgeable about software development


approaches
• Be aware of the technical architecture
• Talk with the solution team in their “language”

13
Step 5: Know Your Technical Environment
(Continued)

• Current application complexity


impacts the difficulty of making
a change
• Technical priority is often
different from business priority

14
Step 6: Know Your Analysis Techniques

• Categorizing and presenting requirements


• Breaking requirements into consistent components
• Analysis techniques vs. presentation formats
• “As is” vs. “to be” analysis
• Packaging requirements

15
Step 6: Know Your Analysis Techniques
(Continued)

• Select techniques that


assist with detailed
analysis (critical
thinking tools)
• Select presentation
formats that
communicate well

16
Step 7: Increase Your Value

• Build upon your foundation


• Time management
• Relationship and communication skills
• Continue learning and practicing analysis
techniques
• Business analysis planning

17
Step 7: Increase Your Value (Continued)

• Practice, practice,
practice

• Read and learn new


techniques and
terminology

• Talk with other BAs


(mentoring, training,
sharing)

18
Recommended Reading

Get Your Copy of These Books Today At:


www.projectmanagementbookstore.com

On Sale for $49* On Sale for $24* On Sale for $64*


Save 29% Save 20% Save 35%

* Prices do not include shipping or sales tax for MN residents

19
Questions and Comments

Have a Question That Didn’t Get Answered? Or Want Barbara to Speak at Your Company?

Contact RMC Project Management Directly for More Information at:


Email: [email protected]
Phone: 952.846.4484
Web: www.rmcproject.com

20
Contact Information
Register for more webinars on the Professional
Development page of our website – under Webinars.
IIBA.org/PD | community.IIBA.org | [email protected]

Barbara Carkenord
[email protected]
www.rmcproject.com

© International Institute of Business Analysis


9

You might also like