Name: Phumlani

Surname: Galane
Student Number: 23419216
Module Code: MAN 100
Question 1

1.1 Management refers to group of people responsible for making sure that an organization
achieves its goals, for example: “Management decided that increases be limited to 10% this
year. “Management negotiates new wages with the unions.

1.2 Planning

Organizing

Leading

Controlling

Planning
Planning has been labelled the primary management function because it sets the stage for all
other aspects of management. Planning involves decisions about how the organization is to
accomplish its goals.

Organizing
Organizing involves the preparations necessary for implementing plans. Through organizing
manages create a structure of relationships that makes it possible for employees to carry out
plans. The manager must decide which jobs are to be performed and then determine who
reports to whom in the organization.
Leading
Leading involves influencing the members of the organization in such a way that the overall
goals of the organization can be achieved. Besides achieving the organization’s immediate
goals, the manager, through leadership ability and the ability to motivate subordinate, must
satisfy the needs of the employees.

Controlling
Controlling involves guiding the organization in the proper direction to accomplish its goals.
This involves monitoring the activities of the organization and comparing them with organization
plans. (*Herlliegel D*Garder, TJ 1989 New York: Free Press)

1.3.1

Chopies: The Boxman

Research and development: Listening to QUALITY PRODUCT
stakeholders to customize products and Our emphasis is on QUALITY, ensuring that
offerings. we give you, our valued customer, total
Help in giving timely feedback for design peace of mind when you are packing your
changes and further development personal belongings.

We also supply a comprehensive range of

allied products such as bubble wrap, packing
paper and buff tape that go with a move
Producers and suppliers: Local farmers' PASSION AND EXPERIENCE
markets We all know that change is inevitable, both in
Own brand development life and in business. In the past,
Support in newly developed farming products supermarkets and the local greengrocers
or farmers were prepared to let the public have
cardboard boxes at a cost for the principle of
moving.

Or even liable still, furniture removal

companies used to provide packing boxes
free of charge or at a nominal fee if you used
their service. All this has changed!
Consumer: Seamless omni-channel
experience (advance online ordering, home
delivery)
Providing locally produced, fresh and healthy
products
Logistics and distribution: Eight wholly
owned distribution centers
Total of 507 Choppies commercial trucks
https://choppiesgroup.com/profile.php Accessed 09/12/2023
https://boxman.co.za/about-us/ Accessed 09/12/2023

1.3.2 The Boxman: the Boxman is mainly focused on packaging wrapping and they target
market is companies or individuals who are moving things or packaging companies.
Chopies; Chopies is a supermarket which is targeting ordinary people and vendors who
sells they product to consumers. They also play a huge role in in giving back to the community
it terms of Batho pele projects.

2.1 Technical Skills

Specialized segments of knowledge and expertise plus the ability to apply that knowledge make
up a manager’s technical skills. Preparing a financial statement, programming a computer,
designing an office building, and considering market research are all examples of technological
skills. These types of skills are especially important for managerial managers because they
work closely with employees who are producing the goods and/or services of the firm. (Not
Important)

Human Relations Skills

Human relations skills are the people skills managers use to accomplish goals through the use
of human resources. This set of skills includes the ability to understand human execution, to
connect effectively with others, and to motivate individuals to accomplish their objectives. Giving
positive feedback to employees, being vulnerable to their character needs, and steering a
cooperation to empower subordinates are all examples of good human relations skills. Spotting
and boosting managers with human relations skills are important for companies. A manager with
little or no people expertise can end up using an authoritarian leadership style and alienating
employees. (Very Important)

Conceptual Skills
Conceptual skills include the magnitude to view the organization, recognise how the various
parts are mutually dependent, and assess how the organization relates to its external
environment. These skills allow managers to assess situations and develop alternative courses
of action. Good theoretical skills are especially vital for managers at the top of the management
pyramid, where strategic planning takes place. (Very Important)

2.2

Technical Skills: this are individual who normally use their hands and tools to get the work
done, eg plumbers, electricians and Foreman’s
Human Relations Skills: these departments usually deal with any labor relations issue such as
financials, human relations.

Conceptual Skills: these individuals are critical thinkers in the organization they normally are
decision makers.

3.1 Planning and administration competency involves deciding what task needs to be done,
determining how they can be done, allocating resources to enable them to be done, and then
monitoring progress to ensure that they are done.

3.2 Planning helps us to be accountable for what we do. Proposing assist us decide how best to
use our resources (people, time, money, information, equipment) so that they make the most
significant impact to achieving our goal. Planning lays the foundation for us to assess and
evaluate our successes effectively.

Question 4

Term Meaning
4.1.1 Matrix Grouping employees according to their
expertise
4.1.2 Functional Dividing functions according to locations
4.1.3 Network A n individual product line is introduced to
assist project mangers
4. 1.4 Departmentalisation Engagement of management to co-ordinate
organizational tasks.
4.1.5 Geographical Dividing functions according to locations
departmentalization
4.1.6 Product departmentalisation Focus on the product/service being produced

4.1.7 Organisational design

4.1.8 Organisational structure
4.1.9 Centralisation Top management controls the decision-
making
Customer The focus is on consumer behavio
departmentalization
4.2

Board of Founder's
Managemnt Home Office

Mecerdes-Benz Manufacturing Manufcturring

Facility in Facility in
Cars & Vans Denmark Switzerland

Manufacturing
Dailmer Trucks Daimler Finicial
Faciltiy in
Buses Services
Sweden

Orgio, Inc. 2023https://theorg.com/org/mercedes-benz-group Accessed 09/13/2023

Question 5

5.1.1 Expert Power

5.1.2 Reward Power
5.1.3 Reward Power
5.1.4 Coercive Power
5.1.5 Expert Power

6.1 C
6.2 C
6.3 A
6.4 D
6.5 D
6.6 C
6.7 B
6.8 C
6.9 B
6.10 A

Reference List
1. https://choppiesgroup.com/profile.php Accessed 09/12/2023
2. https://boxman.co.za/about-us/ Accessed 09/12/2023
3. (*Herlliegel D*Garder, TJ 1989 New York: Free Press)
4. Orgio, Inc. 2023https://theorg.com/org/mercedes-benz-group Accessed 09/13/2023
5.
Reference List