Digital Marketing Class Notes
Digital Marketing Class Notes
Upon successful completion of the course the student will be able to:
1. Describe the concepts related to digital marketing.
2. Assess online marketing tools.
3. Examine online consumer journey.
4. Design digital marketing strategy.
Syllabus
Unit II E-marketing
E-marketing and CRM, online advertising, sales and trade promotion, digital marketing
optimization, online marketing mix, segmentation, targeting, positioning, online value, online
consumer journey, online branding, traffic building.
Content marketing; online communities; mobile marketing; augmented, virtual and mixed
reality; social networks; search engine, website, email, gamification, blogs.
Suggested Readings
1. Puneet Singh Bhatia (2020), Fundamentals of Digital Marketing, 2nd Edition, Pearson.
2. Vandana Ahuja (2018), Digital Marketing, Oxford University Press.
3. Annmarie Hanlon (2019), Digital Marketing, Strategic Planning & Integration, Sage.
4. Dinesh Kumar (2021), Marketing in the Digital Age, Sage.